Shows
How I Transformed ThisThe Future of Employer Direct Healthcare: How Premise Health is Changing the GamePremise Health, the largest independent primary care provider in the U.S., delivers advanced primary care through a value-based model that prioritizes member health over volume-based revenue. Derek Brochu, Chief Strategy and Development Officer at Premise Health, shares how the company has redefined direct healthcare for employers, emphasizing its value-based approach improves patient outcomes while reducing costs. With major clients like Google, Premise is proving that integrated, employer-sponsored healthcare can drive better engagement, higher satisfaction, and meaningful cost savings. Looking ahead, Derek also reveals the company's plans to launch its own health plan in 2026, furthering its mission to transform...
2025-03-1124 min
How I Transformed ThisDisruption Rx: Healing Healthcare's Tech Growing PainsInnovation in technology may be everywhere, but are we truly leveraging it in healthcare, particularly AI, to improve efficiency and patient care? Tammy Hawes, CEO of Virsys12, talks with healthcare tech expert Ray Guzman about the complex world of healthcare technology. Recorded at the National Health Care Council Sessions Conference, they discuss the hurdles and rewards of integrating fresh tech, the role of solid partnerships, and the future impact of AI on the healthcare industry. Ray also shares key insights and practical advice for leaders and innovators navigating the rapidly changing healthcare landscape, emphasizing that successful progress goes beyond...
2024-11-0441 min
How I Transformed ThisAneesh Chopra: Empowering Patients with Accurate Provider InformationWhen patients can access accurate, easy-to-understand information about the providers in their network, their care outcomes improve. This is one of the problems CareJourney President and former U.S. CTO Aneesh Chopra has spent his career working to solve. In this episode, Aneesh shares his vision for a healthcare landscape that makes both patients’ and providers’ lives easier. He also breaks down the pros and cons of different payment models and explains the benefits of ACO Reach.
2022-08-1729 min
How I Transformed ThisMegan Seeman: Marketing Senior Living with a Data-Driven StrategyMegan Seeman, director of lifecycle marketing at Brookdale Senior Living, joins Virsys12 founder and CEO Tammy Hawes to talk about the importance of engaging with customers at every stage of the consumer journey. She also explains how clean data can help marketers better understand their audience, and she discusses the positive outcomes her team has seen since transitioning to Salesforce Marketing Cloud.
2022-02-2524 min
How I Transformed ThisTaylor Hamilton: Leveraging Technology to Connect with PatientsTaylor Hamilton, senior vice president and chief consumer officer at Ballad Health, joins Virsys12 founder and CEO Tammy Hawes to share her experience with implementing Salesforce during the pandemic. Taylor is passionate about prioritizing quality interactions at every step of the patient journey, and she explains how healthcare companies can put their patients first as they go through the digital transformation process.
2022-01-1826 min
How I Transformed ThisDP Brightful: Reimagining Healthcare’s FutureDP Brightful, Executive Vice President of Health and Life Sciences at Salesforce, joins Virsys12 founder and CEO Tammy Hawes to discuss his vision for greater technological innovation in healthcare. DP explains how technology can help us reduce costs, improve quality of care and increase patient’s access to care. He also describes how COVID-19 has shifted the trajectory of healthcare by forcing companies to evolve more rapidly than ever before.
2021-08-1030 min
How I Transformed ThisGail Peace: Managing the Hospital-Physician RelationshipGail Peace, founder of Ludi, joins Virsys12 founder and CEO Tammy Hawes to explain how she’s helping physicians get paid correctly and saving hospitals money in the process. Gail describes some of the common problems she’s seen around hospital spending which inspired her to create Ludi’s unique software. She also discusses some of the biggest healthcare trends she’s seen that will continue to play an important role after COVID-19.
2021-06-1527 min
How I Transformed ThisRobin Clarke: Turning Data into InnovationIn this episode, Robin Clarke, CEO of Ursa Health, joins Virsys 12 CEO and Founder Tammy Hawes to explain how he’s helping companies harness the power of data to transform the way healthcare players work together and improve the quality of care. Robin also shares his vision for a less fragmented healthcare system, and he describes how Ursa Health is striving to make that dream a reality.
2021-05-2527 min
How I Transformed ThisTommy Lewis: Navigating Mergers and AcquisitionsIn this episode, Tommy Lewis, COO of Tivity Health, joins Virsys 12 CEO and Founder Tammy Hawes to discuss some of the lessons he’s learned over the past 20 years of working with healthcare transformation. Tommy offers advice to other leaders who are navigating mergers, acquisitions and integrations, and he emphasizes the importance of taking care of your people, especially in times of transition.
2021-05-1022 min
How I Transformed ThisJohn Supra: Imagining What’s PossibleIn this episode, John Supra, Chief Data Officer at Prisma Health, joins Virsys 12 CEO and Founder Tammy Hawes for a conversation about the importance of cloud-based technology in healthcare transformation. He explains how the COVID-19 pandemic has accelerated the rate of change in the industry, and he also encourages healthcare leaders to find innovative solutions by asking “What if?” and “Why not?”
2021-04-2729 min
Let's Talk About HealthcareLet's Talk About Interoperability (ft. Tammy Hawes)Managing provider network data and is a massive problem for the healthcare industry, resulting in millions of dollars lost each year to inefficiency and too often a frustrating patient experience. Today, we talk to Tammy Hawes, ounder and CEO of Virsys12, about the interoperability challenges facing healthcare organizations today.
2021-03-3025 min
How I Transformed ThisScott Vasey: Enhancing the Provider ExperienceIn this episode, Scott Vasey, Senior Vice President for Network Management at AmeriHealth Caritas joins Virsys12 CEO and Founder Tammy Hawes to discuss the work he’s doing to build a more effective provider network, where all data and processes are housed in a single workflow and platform. He also shares his perspective on some of the biggest themes that are taking a central focus in the industry today, from patient-first care to data accuracy to telehealth.
2021-02-1132 min
How I Transformed ThisMarc Watkins: Transforming Community Health with NutritionIn this episode, Marc Watkins, Chief Medical Officer at Kroger, joins Virsys 12 CEO and Founder Tammy Hawes to describe the exciting work Kroger is doing through its Food as Medicine Initiative, which is working to improve community health through education and access to healthy foods. He also explains how Kroger is using engagement and personalization to improve health outcomes in its clinics and pharmacies.
2020-12-1833 min
How I Transformed ThisBo Bartholomew: Innovating for the FutureIn part two of his interview, Bo Bartholomew, CEO of EvidenceCare, rejoins Virsys12 CEO and Founder Tammy Hawes to explain how EvidenceCare is disrupting the healthcare system by embedding clinical knowledge and resources directly into electronic medical records. He also describes the three key components every startup should focus on developing in order to set themselves up for success.
2020-12-1519 min
How I Transformed ThisUsing COVID-19 as an Opportunity for TransformationIn part two of his interview, co-founder and executive chairman of Madaket Health, Jim Dougherty joins Virsys12 founder and CEO Tammy Hawes and her co-host Clark Buckner again to discuss his advice for business owners and leaders as they navigate COVID-19. Dougherty also shares his vision for the future of healthcare beyond this crisis.
2020-12-0119 min
How I Transformed ThisBo Bartholomew: Reducing Clinical Variation for Better Patient OutcomesIn this two-part episode, Bo Bartholomew, CEO of EvidenceCare, joins Virsys12 CEO and Founder Tammy Hawes to explain how EvidenceCare is disrupting the healthcare system by embedding clinical knowledge and resources directly into electronic medical records. He also shares the story of his unique journey into his current role, along with his vision for a healthcare industry that’s built on a foundation of integrity.
2020-11-2530 min
How I Transformed ThisJim Dougherty: Streamlining Medical Data ExchangesIn this two-part episode, Jim Dougherty, co-founder and executive chairman of Madaket Health, joins Virsys12 CEO and Founder Tammy Hawes to explain how his company is simplifying the administrative data exchanges between healthcare payers and providers. He shares how Madaket’s unique software is reducing the time for these data exchanges from four months to four minutes, freeing doctors up to focus on improving quality of care for their patients.
2020-11-0222 min
How I Transformed ThisJason Rose: Improving Medication Adherence to Enable Better OutcomesIn this episode, Jason Rose, CEO of AdhereHealth, joins Virsys12 CEO and Founder Tammy Hawes to shed light on the issue of medication adherence, which affects 50 percent of all Americans. He explains how AdhereHealth uses analytics to identify social determinants of health and potential problems with medication adherence, working with clinicians and patients to tackle this issue. He also shares why this work has taken on a new significance due to COVID-19.
2020-07-2035 min
How I Transformed ThisDilawar Syed: Navigating the Changing Healthcare Landscape with Artificial IntelligenceIn this episode, Dilawar Syed, CEO of Lumiata, joins Virsys12 CEO and Founder Tammy Hawes to share about the unique ways his company is using artificial intelligence to predict outcomes, interpret data and manage risks in healthcare. In the midst of COVID-19, this work has become more important than ever, and he shares his hope that Lumiata’s models and products will continue to help manage risk and solve high-level problems surrounding the pandemic.
2020-06-1625 min
How I Transformed ThisSteve O’Quin: Leveraging Cloud-Based Platforms for InnovationIn this episode, Steve O’Quin, Vice President of Technology at OrthoFi, joins Virsys12 CEO and Founder Tammy Hawes to discuss the work he’s doing to help streamline the payment process for orthodontic practices. He also shares strategies for maintaining patient engagement while many offices are closed during COVID-19, and he advocates for the underrated benefits of using cloud-based platforms to build new solutions.
2020-05-2621 min
How I Transformed ThisLauren Donahoo: Breaking Down Barriers with Digital MarketingIn this episode, Lauren Donahoo, Director of Digital Marketing for Professional Physical Therapy, joins Virsys12 CEO and founder Tammy Hawes to talk about her passion for digital transformation that improves the lives of patients. Lauren offers insight into some of the biggest challenges facing marketers in the healthcare industry, but she also explains how she’s worked to overcome them and connect with patients in an empathetic, helpful way. She shares how resources like Salesforce have made it possible for Professional Physical Therapy to scale into the future and continue to break down the barriers that keep people from re...
2020-05-0620 min
How I Transformed ThisAaron Gani: Using Virtual Reality to Improve Patient HealthIn this episode, Aaron Gani, Founder and CEO of BehaVR, joins Virsys12 CEO and Founder Tammy Hawes for a conversation about using virtual reality in healthcare. He shares about the innovative work his company is doing to treat chronic pain and behavioral health conditions and explains why VR is an effective tool for doctors and patients. He also gives perspective on the long-term transformation he expects to see in the wake of COVID-19, as healthcare is forced to shift toward a more consumer-centric model.
2020-04-1429 min
How I Transformed ThisMiriam Paramore: Responding to COVID-19 with Pre-Existing TechnologyIn this episode, Miriam Paramore, President of OptimizeRx, joins Virsys12 CEO and founder Tammy Hawes to share what her company is doing to keep people informed during the COVID-19 pandemic. Miriam explains how the technology OptimizeRx already had in place is being adapted to help both patients and providers stay up to date on CDC-sourced announcements and guidelines. Miriam points out how this crisis is showing people why digital communication is so important in the healthcare industry. To sign up to receive coronavirus updates from OptimizeRx, text VIRUS to 55150.
2020-03-2428 min
How I Transformed ThisNigel Green: Leveraging Data to Make Informed DecisionsIn this episode, Nigel Green, a sales leadership coach and author of Revenue Harvest, joins Virsys12 CEO and founder Tammy Hawes for a conversation about the most important lessons he’s learned about sales. Nigel unpacks the seven principles he’s taken from the farming community and explains how sales teams can use them to inform their strategies and achieve company goals. He also describes his vision for a more simplified approach to data interpretation and explains how companies like Salesforce make that vision a reality.
2020-03-1020 min
How I Transformed ThisNeal Patel: Bridging the Gap Between IT and CliniciansIn this episode, Neal Patel, CIO of Health IT for Vanderbilt University Medical Center, joins Virsys12 CEO and founder Tammy Hawes to share his unique perspective on the intersection between technology and healthcare. As a former clinician who has since devoted his career to developing efficient and user-friendly systems, Neal has seen firsthand the power of technology to improve the quality of care for patients. He offers insight into some of the biggest challenges healthcare IT workers face and explains how Vanderbilt is working to stay on the cutting edge of industry transformation.
2020-02-0535 min
How I Transformed ThisAnthony Diaz: Meeting Patient Needs through Personalized Service PlatformsIn this episode, Anthony Diaz, founder and CEO of Health Hero, joins Virsys12 CEO and founder Tammy Hawes to discuss his entrepreneurial journey of realizing the need for better follow-up in the healthcare industry. After his father’s passing, Anthony discovered a passion for post-visit care, and he created Health Hero to provide personalized follow-up to patients, whether they need services like Uber or just a friendly reminder to take care of themselves. Anthony also shares how the Salesforce AppExchange and the Salesforce Accelerate Program made it easier for him to develop and scale his app.
2020-01-2131 min
How I Transformed ThisBeth Ratliff: Integrating Population Health Management and Direct CareIn this episode, Beth Ratliff, Chief Operating Officer for Premise Health, joins Virsys12 CEO and founder Tammy Hawes for a conversation about the “three E’s” of healthcare innovation: experience, efficiency and effectiveness. Throughout her career, Beth has focused on creating systems and processes that help clinicians provide better and more affordable care, which Premise Health does by offering adaptable services for companies and their employees. The company takes a big picture look at the needs of specific populations and uses that data to provide informed, direct care. Beth shares how technology helps both clinicians and patients achieve their goals...
2020-01-0738 min
How I Transformed ThisEric Thrailkill: Embracing the New Importance of Data and AnalyticsIn this episode, Eric Thrailkill, Senior Vice President of Business Intelligence and Analytics for Envision Healthcare, joins Virsys12 CEO and founder Tammy Hawes to share his vision for data-driven healthcare transformation. Eric believes the healthcare industry is reaching a point where it can use analytics to provide greater access to care at lower costs. He describes how Envision uses Salesforce to achieve that goal, and he offers insight into the work Tennessee HIMSS is doing to create a more cohesive industry ecosystem in Nashville.
2019-12-2732 min
How I Transformed ThisMarcus Whitney: Activating the Power of Digital MarketingMarcus Whitney, CEO of Health: Further and founder of Jumpstart Foundry, joins Virsys12 CEO and founder Tammy Hawes for a conversation about digital marketing in the healthcare industry. Though healthcare companies have historically been slow to adopt the idea that they can and should employ marketing tactics, Marcus believes digital marketing is central to industry transformation. He unpacks some of the biggest challenges around healthcare marketing and encourages companies to get past those issues and start figuring out innovative solutions to shape the future of healthcare.
2019-12-1027 min
How I Transformed ThisBob Martin: Prioritizing Compassionate Care with New TechnologyIn this episode, Bob Martin, Chief Information Officer for Wellpath, joins Virsys12 CEO and founder Tammy Hawes to highlight an often-unnoticed area of the healthcare industry. Wellpath works with patients in the justice system to provide compassionate care with cutting edge technology, and Bob describes how Salesforce makes that goal more attainable. He also offers insight into new technologies that may provide better outcomes for patients both inside and outside of the justice system.
2019-11-2625 min
How I Transformed ThisMichael Dant: Harnessing the Power of Interoperable TechnologyIn this episode of How I Transformed This, Michael Dant, Director of Network Management at myNEXUS, joins Virsys12 CEO Tammy Hawes for a conversation about interoperability and the role of technology in healthcare transformation. myNEXUS works with Payers and Providers to manage and deliver home and community-based care. Michael shares how using Salesforce has assisted myNEXUS in leading the way in industry transformation. He also offers insight into myNEXUS’ three-pronged foundation that has set it apart from other healthcare companies.
2019-11-1324 min
How I Transformed ThisVic Gatto: Creating Agile Technology Solutions while Managing RelationshipsVic Gatto, CEO and founder of Jumpstart Health Investors, joins Virsys12 CEO and founder Tammy Hawes for a conversation about entrepreneurship and healthcare transformation. At Jumpstart, Vic is passionate about helping startups succeed in the healthcare space by engaging with customers and incentivizing great customer service. He explains how Salesforce helps him and the startups he invests in to achieve those goals and pave the way in industry transformation. He also shares insight into the Jumpstart model for helping startups avoid common pitfalls.
2019-10-2941 min
How I Transformed ThisTanner Fritz: How Salesforce tools demystify health services and empower patientsIn this episode, Tanner Fritz, Chief Technology Officer at Sona Dermatology and MedSpa, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes to talk about how Salesforce applications have helped his company transform the patient experience by learning key lessons from the world of retail. After his own cancer diagnosis and treatment, Fritz discovered a passion for helping healthcare entities solve their IT problems so they could help patients better navigate the healthcare system and have better access to their administrative information. Salesforce provided him with the foundation to build innovative tools, and he shares how this...
2019-10-1527 min
How I Transformed ThisChris Redhage: Engaging clients and equipping employees to change the worldIn this episode, Chris Redhage, cofounder of ProviderTrust and co-owner of Nashville SC, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes to talk about how Salesforce allows his company to build and maintain strong relationships. Though the work of compliance management and finding exclusions can seem dry and often frustrating to clients, Chris is passionate about bringing principles like conflict resolution and real-time access to data to his customers. He shares how working in healthcare has given him opportunities to change the world and how Salesforce sets ProviderTrust apart from companies who manually check...
2019-10-0125 min
How I Transformed ThisDavid Frederiksen: Building better billing solutions with SalesforceIn this episode of How I Transformed This, founder and CEO of PatientFocus, David Frederiksen, joins hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes for a conversation about how his company helps patients and providers in a compassionate and profitable way, creating a win-win for healthcare. David describes how an innovative technology approach using Salesforce as a platform for patient billing benefits his business and offers insight for healthcare companies looking to set themselves apart from the competition. He also shares how Salesforce allowed PatientFocus to fulfill the company’s mission of really putting the pa...
2019-09-1726 min
How I Transformed ThisDr. Ashwini Zenooz: Transforming the Patient ExperienceOn the very first episode of How I Transformed This, a new podcast presented by Virsys12, hosts Clark Buckner and Virsys12 CEO and founder Tammy Hawes discuss healthcare transformation and relationship management with Dr. Ashwini Zenooz. As a practicing radiologist and Salesforce’s SVP and General Manager for Global Healthcare and Life Sciences, Dr. Zenooz is passionate about effective change management in the healthcare industry. She shares her excitement about the current conversation around healthcare and explains why Salesforce is positioned to help drive industry transformation.
2019-09-0327 min
How I Transformed ThisComing Soon: How I Transformed ThisThe healthcare industry is changing rapidly and the business of value-based care is becoming increasingly complex. To succeed in this space, a company must adapt to better manage the customer relationship. Virsys12’s continued mission is to empower companies with the right technology to transform themselves. How I Transformed This, a new podcast presented by Virsys12 and, hosted by Clark Buckner, along with Virsys12 CEO and founder Tammy Hawes, will follow industry leaders and their stories of success. Throughout the season, we’ll cover topics like how healthcare companies can drive transformation through platforms such as Salesforce – and why it’s u...
2019-08-1503 min
The #PopHealth ShowTammy Hawes @ Virsys12 - Healthcare & Technology LeadershipJoin us today as we speak with Tammy Hawes from Virsys12 about healthcare and technology leadership.
2019-07-1029 min