Shows
The Practice Experience PodcastHow PTs Can Build an Authentic Brand on Social MediaTune in for a conversation between Dr. Kay Mastrocola and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the role of social media for physical therapy practices. In this episode, Kay shares how she built the Instagram account DPTs with Anxiety and shares advice to help clinics connect with their communities by humanizing their brand online. Whether you're new to social media or looking to refine your voice, this episode is packed with insights for PTs on building an authentic brand that resonates. Learn more: https://www...2025-06-1827 minThe Practice Experience PodcastHow to Attract the Patient YOU Want With MarketingJoin Neil Trickett, CEO of Practice Promotions, and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on the importance of understanding business and marketing strategies for physical therapists and the significance of identifying ideal patients. Listen in as Neil discusses the need for clinics to adapt to direct-to-consumer marketing, the role of SEO, and the power of storytelling through imagery and social media. He also introduces his book 'Market2Grow', which provides insights into growing a practice effectively. Check it out! Learn more: http://practicepromotions.net/ ...2025-05-1435 minThe Practice Experience PodcastThe Future of Patient EngagementIn this episode, Brian Hartz, CEO of HARTZ Physical Therapy, comes back to the podcast and joins Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT for a discussion on the future of patient engagement, the importance of establishing employee culture, and strategies for managing burnout. Together, Heidi and Brian discuss the organic growth of his practice, the significance of hiring for culture, and the evolving compensation models in response to patient engagement challenges. Tune in for advice on maintaining a supportive work environment to foster team motivation and patient care. Learn more:2025-04-1631 minThe Practice Experience PodcastThe Art and Science of Hand TherapyTune in for a conversation with Jeff Arnold, co-owner and therapist at Coastal Hand and Occupational Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the ins and outs of hand therapy. Heidi and Jeff discuss the unique aspects of hand therapy, including the creativity involved in treatment. Jeff also highlights the challenges of transitioning to private practice and the strategies he employs to expand his referral network and the importance of building relationships. Tune in to explore the significance of maintaining a positive work environment, how to encourage continuous learning for em...2025-03-1240 minThe Practice Experience PodcastCollaborative Capitalism in PTJoin Brian Gallagher, founder of MEG Business Management, as he discusses the concept of collaborative capitalism in the context of physical therapy with host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Brian shares his extensive experience in practice management and emphasizes the importance of trust, transparency, and effective communication in building successful partnerships. Together they explore the evolution of physical therapy practices, the impact of technology, and practical steps for implementing collaborative capitalism to enhance patient care and business success. Learn more: http://www.megbusiness.com https://www...2025-02-1242 min
The Practice Marketing Podcast2024 State of Rehab w/ Heidi Jannenga, WebPTHow are PTs doing? Today, we're unpacking WebPT’s 2024 State of Rehab Therapy report! This report surveys thousands of rehab therapists and practice owners about their top concerns and challenges. In this episode, we'll discuss...Why 9.2% of rehab therapists QUIT in 2023 (hint: it's actually NOT salary)What PT students are thinking about as they exit schoolPositive changes & opportunities in the PT industry Our guest is Heidi Jannenga, DPT – who should really need no introduction. In 2008, she co-founded WebPT after recognizing the need for a more sophisticated industry-specific EMR platform and has since guided the company throu...2025-02-0357 min
Physical Therapy: The Good, The Bad and The UglyEpisode #31: State of Rehab (WebPT)In Today's episode breaking WebPT State of Rehab and let you know what I see they got right and where I hope they are wrong. Website: ValleyPerformancePT.comInstagram: @ValleyperformanceptLike and review the podcast wherever you listen: linktr.ee/valleyperformancept2025-01-2015 minThe Practice Experience PodcastNavigating Early Career Challenges and Growth as a New Physical TherapistIn this episode, Dr. Ricky Locci, PT, DPT, MPH, CSCS shares his journey as a new physical therapist with host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Together they discuss the challenges and surprises he faced while transitioning from a student to a practicing physical therapist. In this conversation, Ricky emphasizes the importance of self-advocacy, mentorship, and choosing the right clinical affiliations. Ricky also highlights the role of employers in supporting new graduates to prevent burnout and foster professional growth. This episode provides valuable insights for both new grads and employers in the p...2025-01-1541 min
Physical Therapy Private Practice: Secrets of the Top 10%Ep. 352: Deep Dive into the WebPT State of Rehab Report with Heidi Jannenga, DPTWhat does the practice of the future look like? What is our full potential as physical therapists? Join us for a deep dive of the robust State of Rehab Report with the one and only Heidi Jannenga, DPT and Co-Founder of WebPT. Episode at a glance: Adding value versus cutting costs The technology catch-up Top reasons and solutions for burnout Advocating for ourselves Choose your own adventure 2025-01-091h 04The Practice Experience PodcastPurpose-Driven Strategies for PTs at Every Career StageJoin Dr. F Scott Feil as he shares his unique journey into physical therapy with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Together Scott and Heidi highlight the importance of finding one's 'zone of genius' and designing a purpose-driven lifestyle. Their conversation continues with advice on finding the critical balance between mindset and tactical execution in achieving success. Tune in for advice on embracing your skillset, adapting to changes, and how to strive for more in your careers. Learn more: https://www.linkedin.com/in/fscottfeil/ https://ww...2024-12-1139 minThe Practice Experience PodcastThe Future of Physical Therapy: Embracing RTMJoin Craig Phifer, PT, MPT, MHA, president and CEO of Rehabilitation & Performance Institute, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for this informational conversation on Remote Therapeutic Monitoring (RTM). In this episode, Craig explains how he implements RTM in his practice and the benefits it brings to both patients and therapists. Together Heidi and Craig share insights on patient education regarding costs, balancing quality care with volume, and the challenges of rolling out RTM. Tune in to hear more on the importance of communication and the need for practice owners to articulate the benefits o...2024-11-1330 min
The Healthcare Education Transformation Podcast529. From Clinician to Entrepreneur: How Dr. Heidi Jannenga Built WebPTIn this episode of the Healthcare Education Transformation Podcast, Dr. F. Scott Feil sits down with Dr. Heidi Jannenga, co-founder of WebPT, to discuss her incredible journey from physical therapist to tech entrepreneur. Heidi shares how her career in sports medicine led to the creation of WebPT, the largest EMR system for rehab therapy. She delves into the challenges of transitioning from clinical practice to business, the importance of understanding the business side of healthcare, and how her passion for impact drives her work. The conversation also touches on her advocacy work and her foundation, Rizing Tide, which supports diverse...2024-10-3141 minThe Practice Experience PodcastClinic Leadership: Employee Benefits and Impacts - Part 2In part two of this episode, Dr. Larry Benz and Dr. Brian Adams continue their conversation with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT on the changing costs of healthcare and patient behavior. Together they share that as deductibles and copays rise, clinics must adapt to new challenges. Tune in to hear more about how clinics can navigate these financial shifts while maintaining a patient-first approach, offering insights on creating a sustainable business model that balances patient care, compliance, and clinician well-being. Learn more: http://www.confluenthealth.com/ ...2024-10-1626 minThe Practice Experience PodcastClinic Leadership: Employee Benefits and Impacts - Part 1In part one of this episode, Dr. Larry Benz and Dr. Brian Adams discuss their journeys on becoming successful clinic leaders with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. In this conversation, they explore the importance of employee benefits from both the employer and patient perspectives, emphasizing the need for flexibility and customization in benefit offerings. Tune in to learn how organizations can cultivate a thriving work environment through thoughtful benefit packages. Learn more: http://www.confluenthealth.com/ http://www.adamssportsmedicine.com/ https://www.webpt.com/podcast...2024-10-1632 minThe Practice Experience PodcastExploring the Political Environment as a PTJoin Nick Patel, PT, DPT, executive director of APTQI, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on the importance of advocacy in PT. Together, Nick and Heidi discuss the role of grassroots efforts, the various resources available to PTs and how to get involved in advocacy. Tune in to hear Nick share his personal journey into advocacy and learn more about how you can advocate for the profession and ensure that physical therapy continues to play a vital role in patient’s health and promoting patient well-being. Lea...2024-10-0940 minThe Practice Experience PodcastNavigating The Healthcare HierarchyBack for round two! Kicking off National PT Month, Jason Collin, PT, MPT, CHPC, co-founder and director of awesomeness at PT Revolution is back for for a conversation with host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT. Tune in for an engaging discussion on changing physical therapy's place in the healthcare community. They discuss the negative perception of the healthcare hierarchy and the need for physical therapists to shift their mindset and elevate their practice. Plus, together they share the importance of creating a unique and unforgettable PT experience for patients, as well as...2024-10-0232 minThe Practice Experience PodcastRevolutionizing the PT ExperienceJason Collin, PT, MPT, CHPC, co-founder and director of awesomeness at PT Revolution joins host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, for a conversation on revolutionizing the PT experience by creating a vibe and breaking away from the traditional medical model. Together they discuss how to focus on creating a meaningful first impression, connecting with patients throughout their session, and leaving patients on a high note. Jason also gives advice and encourages new grads and young PTs to find their passion, narrow their niche, and focus on continuous learning and growth. 2024-09-2043 minThe Practice Experience PodcastRevolutionizing the PT ExperienceJason Collin, PT, MPT, CHPC, co-founder and director of awesomeness at PT Revolution joins host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, for a conversation on revolutionizing the PT experience by creating a vibe and breaking away from the traditional medical model. Together they discuss how to focus on creating a meaningful first impression, connecting with patients throughout their session, and leaving patients on a high note. Jason also gives advice and encourages new grads and young PTs to find their passion, narrow their niche, and focus on continuous learning and growth. 2024-09-1132 minThe Practice Experience PodcastBridging Research, Education, and Community CareJoin Dr. Amy Yorke, PT, PhD, professor in the physical therapy department at the University of Michigan-Flint, in a conversation with host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, on how to improve community care through research and education. In this episode, Amy shares insights into the HEART clinic at the University of Michigan-Flint, a student-led, pro-bono service that provides individualized physical therapy to underinsured and uninsured patients. Together, the two offer practical advice for practicing PTs on how to get involved in community-based initiatives and the benefits of research and clinical affiliations. 2024-08-1439 min
Founder's Guide PostBuilding WebPT into a Multi-Million Dollar Industry Leader with Heidi JannengaIn Ep. #48 of the Founder’s Guide Post Podcast, Heidi Jannenga details her journey in founding and growing WebPT. She highlights the strategic decisions, challenges, successes that were encountered along the way and her experiences of being a female leader in a male dominated industry. Heidi focuses on the importance of having a clear vision, staying focused, bringing in specialized expertise at different stages of growth, maintaining strong core values and company culture, and making informed decisions about investment and expansion. What You’ll Learn: Strategic Decisions and G...2024-07-311h 01The Practice Experience PodcastRevolutionizing Patient Access to CareIn this episode, Greg Peters, co-founder and CEO at BetterHealthcare, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss what is at the heart of patient access in healthcare. Together, they explore Greg's passion for standardizing access to care and the inspiration that led to the creation of BetterHealthcare. Tune in for this engaging conversation as the two discuss why care differs so dramatically depending on where you go and Greg’s mission to create a more uniform experience for patients. Learn more: https://www.betterhealthcare.co/ https...2024-07-1735 minThe Practice Experience PodcastStrategies for Billing and Compliance SuccessRick Gawenda, PT, president and CEO of Gawenda Seminars and Consulting, and John Wallace, PT, MS, senior vice president of RCM and Member value at WebPT, discuss the intricacies of therapy billing and compliance. Listen in as they debunk common myths and offer practical advice tailored to individual practice needs. You won’t want to miss this episode to gain insights into navigating payer differentials, leveraging support personnel, and maximizing profitability through strategic scheduling. Learn more: https://gawendaseminars.com/ https://www.webpt.com/podcast 2024-06-1228 minThe Practice Experience PodcastPatient-Centered Advocacy In this episode, Nick Patel, PT, DPT, executive director of APTQI, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the importance of empathy and communication in fostering legislative change and the pivotal role of grassroots efforts in shaping the future of the profession. This episode will encourage you to make a difference beyond being in the clinic. Learn more: https://www.aptqi.com/ https://www.webpt.com/podcast2024-05-1543 minThe Practice Experience PodcastSustaining a Cash-Based Practice In this episode, Dr. Keaton Ray, PT, DPT, co-founder and COO of MovementX, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the ins and outs of cash-based practices. Uncover the secrets behind various payment models and debunk myths about affordability and compliance that might be holding you back. Tune in for an eye-opening conversation that will change the way you think about cash-based practices. Learn more: https://movement-x.com/ https://www.webpt.com/podcast2024-04-1730 min
PTA+ Physical Therapist AssistantCreating New Career Pathways as a PTAIn today's episode, we are thrilled to feature Shannon Carillo, a dynamic and innovative PTA from Virginia, who has carved new paths in the realms of billing, insurance, and risk management. Currently, Shannon is a Solution Architect for WebPT. Shannon shares her story of discovering a gap in patient billing experiences, leading her to explore consulting and ultimately redefine her career trajectory. Shannon provides practical tips on setting achievable goals and creating value as a PTA. Whether in clinical or non-clinical roles. We discuss the evolving landscape of non-clinical roles for PTAs and the...2024-04-1538 minThe Practice Experience PodcastEmpower Your Team: How Employee Engagement Can Change Your LifeIn this episode, Brian Hartz, CEO of HARTZ Physical Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the power of employee engagement. Listen now for tips on building an engagement program and empowering staff. Learn more: https://www.hartzpt.com/ https://www.webpt.com/podcast2024-03-1336 minThe Practice Experience PodcastSpecial request: We need your input on the next WebPT State of Rehab Therapy ReportEvery year, we ask thousands of professionals like you—PTs, OTs, SLPs, PTAs, OTAs, front office personnel, billers and students—to participate in our annual State of Rehab Therapy Report. We use the info to compile a comprehensive report that has been quoted multiple times over the years in national media sources as well as by business analysts assessing the rehab therapy industry. We post it online for free so professionals nationwide can work together to push the industry forward. Thank you to all who choose to participate and help shape the future of our great industry. Please follow this...2024-02-2902 minThe Practice Experience PodcastImproving the PT Labor ShortageIn this episode, JeMe Cioppa-Mosca, senior vice president at Hospital for Special Surgery, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the PT labor shortage and retention strategies. Tune in for new approaches practices can take to stay staffed. Learn more: https://www.hss.edu/ https://www.webpt.com/podcast2024-02-0850 minThe Practice Experience PodcastThe Roadmap to Retaining Your WorkforceIn this episode, Brandon Seigel, CEO of Wellness Works Management, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss retaining top talent by first owning an amazing recruitment process. Start the New Year with implementing these interviewing and retention tips. Learn more: https://www.wellnessworksmp.com/ https://www.webpt.com/podcast2024-01-1737 minThe Practice Experience PodcastHow to building successful practices in rural communities- while attracting top talentIn this episode, Craig Phifer, PT, MHA, owner and CEO of Rehabilitation and Performance Institute and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the realities of owning and operating a clinic in rural communities while still providing excellent care with excellent staff. Tune in for top tips from the 2023 Ascend Practice of the Year award winner. Learn more: https://rehabilitationperformance.com/ https://www.webpt.com/podcast 2023-12-0750 minThe Practice Experience PodcastUsing AI to Streamline Rehab Therapy Workflows In this episode, Pedro Texeira, MD, PhD, CEO and co-founder of PredictionHealth, discusses what AI means for healthcare professionals and how it can be an administrative assistant to accelerate and optimize the care providers give to their clients. Together with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT, they tackle subjects like how AI works as a digital assistant, how AI boosts your clinics’ value, and where AI is headed in the future for healthcare providers. Learn more: https://www.predictionhealth.com/ https://www.webpt.com/podcast2023-11-1625 minThe Practice Experience PodcastState of Rehab Therapy: Overcoming Assumptions and PT BlindspotsIn this episode, Kendell Jno-Finn, PT, DPT, owner of M3 Performance and Physical Therapy, shares his take on the blind spots in the physical therapy industry revealed by the State of Rehab Therapy report. Together with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, they explore issues such as the standardization of care, the importance of data collection, and effective strategies for staff retention in private practices. Tune in to get real-world insights into the current state of rehab therapy and how we can tackle blind spots in the industry. Learn more: ...2023-11-0859 minThe Practice Experience PodcastSteering the Ship: A Member Success Story with John Gallucci of JAG Physical TherapyJAG Physical Therapy CEO, John Gallucci, Jr., MS, ATC, PT, DPT, has known since the age of 13 that physical therapy was what he wanted to do with his life! In this episode join John as he talks with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT about his story and how his desire to help people guided his path to building and growing JAG Physical Therapy. He even shares the lessons he learned from his mistakes and how he has used metrics and technology to grow and expand his business to the more than 140 locations today. Finally...2023-10-1924 min
PHX FoundersInterview with Heidi Jannenga, Co-Founder, Chief Clinical Officer, WebPTIf you’ve been in PHX for a while, you know the name Heidi Jannenga. She’s a little famous in this community, for co-founding one of the most successful software companies to come out PHX – WebPT. Hers is the quintessential story of a subject matter expert who simply wanted to solve a real problem she was experiencing. Over the last 17 years, that solution has grown to become THE platform every physical therapy business knows and uses. In Part 1 of our interview with Heidi, we find out what it looks like to go big, change lives for the bet...2023-10-0321 minPhysical Therapy Private Practice: Secrets of the Top 10%Ep.287: Reaction to WebPT’s Ascend Event 2023WebPT has once again hosted an insightful and innovative Ascend event. It really got us thinking… it’s a new world out there! What do we mean by that? Our industry is at a crossroads - we are running up against The Income Squeeze situation, and it’s nobody’s fault! Here are some unfiltered thoughts, along with solutions (as always). Episode at a glance: This world needs more confront It’s a two-way street! It’s a rigged system The reality of being a practice owner 2023-09-2743 min
The Practice Experience PodcastCreating a Niche Practice ExperienceHow did an injury while hiking the Pacific Crest Trail lead to a unique niche in physical therapy? In this episode, Morgan Brosnihan, PT, DPT the founder of Blaze Physio, shares how her passion for hiking revealed an untapped market. In a conversation with Heidi Jannenga, PT, DPT and Liz Heckmuller, PT, DPT, Morgan discusses how she navigates the intricacies of seasonal patient volumes, telehealth, the PT compact, and flexible payment models to manage her business. She also shares how personalized care—rooted in her own hiking experience—has been key to connecting with her audience. Learn more...2023-07-1046 min
The Practice Experience PodcastMeasuring Experience Quality in Physical TherapyHow does the patient experience impact business success? Michelle Babcock, MSPT, Chief Experience Officer at Spooner Physical Therapy, shares her expertise about using data to improve the patient experience. From understanding patient loyalty to measuring patient experience quality in PT, Michelle along with host, Liz Heckmueller, DPT, discuss the crucial link between employee engagement and patient outcomes. Join us as we uncover key insights that empower rehab therapists to provide exceptional care, optimize patient satisfaction, and foster a supportive and growth-oriented environment. Learn more: https://www.spoonerpt.com/ https://bit.ly/webptreport23 h...2023-07-1023 min
The Practice Experience PodcastThe Productivity and Compliance ConundrumThere is a tug of war happening in rehab therapy practices between productivity and compliance. Practice leaders face pressure to maintain a positive bottom line, while PTs are concerned about managing their workload and meeting productivity expectations. Join the dynamic duo of John Wallace, DPT of WebPT; and Rick Gawenda, PT, President of Gawenda Seminars, as they dive into the essential balancing act between productivity and compliance in PT practices. They address the challenges faced by practice leaders and therapists, including documentation shortcuts and the impact on reimbursement. With insights on certification, documentation best practices, and consequences of non-compliance...2023-07-1035 min
The Practice Experience PodcastImproving Care Coordination in Rehab TherapyIn this episode, Jaime Edelstein, physical therapist and VP of Rehab at Hospital for Special Surgery, shares valuable insights on the challenges therapists face when coordinating care with other healthcare providers. Together with host Liz Heckmuller, DPT, Jaime discusses the misconceptions about care coordination, the role of technology, and why relationship building is key for success. Learn more: https://www.hss.edu/rehabilitation.asp https://www.webpt.com/podcast 2023-07-1025 min
The Practice Experience PodcastStrengthening the PT Talent PipelineIn this episode, three physical therapists at different stages of their careers get together to discuss how PTs can help fortify the rehab therapy talent pipeline. Together with host Breanne Krager, Dr. Heidi Jannenga, DPT co-founder and chief clinical officer at WebPT; Dr. Josh Funk, DPT, CEO at Rehab 2 Perform; and Dr. Devon Morris, DPT at Emory Healthcare, discuss their insights on how to attract, engage, and retain rehab therapists in the current and future healthcare landscape. From recruitment to employee engagement and retention, the conversation offers valuable gems for clinic leaders and students alike. As the profession navigates t...2023-07-1048 min
The Practice Experience PodcastFortifying Patient Retention Through Genuine ConnectionsDr. Russ Huffstetler, PT, DPT, CIMT, president and co-founder of Dynamix Physical Therapy, shares how his experience working with professional athletes in a sports-specific practice in Nashville revealed stark differences in the level of service provided to everyday individuals. This realization fueled his determination to bring a higher standard of service and care to physical therapy where he grew up in West Tennessee. In this episode, Russ shares with Liz Heckmueller, DPT, how Dynamix emphasizes the critical role of culture and community service in patient care and the practice experience. Dynamix PT stands out as a testament...2023-07-0525 minThe Practice Marketing PodcastWill the PT Industry Survive in 2023? with Heidi Jannenga from WebPTWill the physical therapy industry survive?To answer that question, Practice Promotions CEO Neil Trickett interviewed Heidi Jannenga, co-founder of both WebPT and Rizing Tide, to find out.2023-01-0252 min
PT Pro Talk90- PT Patient Experience and State of Rehab Therapy Report with Dr. Heidi Jannenga💭 ``What creates the best patient experience is to clearly communicate, and that means from the front office to the therapist, anybody interacting with the patient, the clearer the communication the better``. - Dr. Heidi Jannenga
👉🏻 Our guest is Dr. Heidi Jannenga, PT, DPT, ATC. Heidi is the co-founder and Chief Clinical Officer of WebPT, and advocates for the rehab therapy profession on a national and international scale. Prior to co-founding WebPT, Heidi practiced as a physical therapist for more than 15 years. Heidi is an APTA member, belonging to both the private practice and sports medicine...2022-12-2741 min
The Capital StackHeidi Jannenga of WebPT on Building a $120M ARR Vertical SaaS Company, Expanding TAM, and Scaling CultureToday, David is talking to Heidi Jannenga. Dr. Heidi Jannenga is a physical therapist, co-founder, Chief Clinical Officer of WebPT, a nine-time Inc. 5000 honoree, and the leading software solution for physical, occupational, and speech therapists. As a member of the board and senior management team, Heidi advises on WebPT’s product vision, company culture, branding efforts, and internal operations while advocating for rehab therapists, women leaders, and entrepreneurs on a national and international scale. Since the company launched in 2008, Heidi has guided WebPT through exponential growth. Today, it’s the fastest-growing physical therapy software in the country, employing over 800 peopl...2022-10-1844 min
Private Practice Owners ClubPT Industry Trends - A Review Of WebPT's 2022 State Of Rehab Therapy Report With Heidi JannengaWhile the digital pages are filled with questions about the rehab therapy industry in the future, answers flooded the pages. The sixth annual state of rehab therapy report discusses the most comprehensive analysis of the industry's key trends, challenges, and opportunities. In this episode, Heidi Jannenga, the co-founder of WebPT, summarizes the 2022 State of Rehab Therapy Report results, assessing general statistics based on national PT survey responses. Among the report's findings were the priorities of staff physical therapists, average salaries by experience and location, needs and concerns of outpatient physical therapy owners, and overall perceptions of the industry. While r...2022-09-2037 min
Life in the Leadership Lane122. Felicia Taylor, Chief People Officer on Life in the Leadership Lane – HRSouthwest Conference Spotlight! The Candidate Experience 2.0!Welcome to Life in the Leadership Lane where I am talking to leaders making a difference in the workplace and in our communities. How did they get to where they are and what are they doing to stay there! Buckle up and get ready to accelerate in the Leadership Lane!
This week, I am talking with Felicia Taylor, Chief People Officer at WebPT and Speaker at The 2022 HRSouthwest Conference
How did Felicia get started in her career? What led her to the world of HR and Leadership?
When did Felicia “find her lane” in her career?
How i...2022-09-0339 minPhysical Therapy Private Practice: Secrets of the Top 10%Ep.230: The State of Rehab Therapy Report Highlights and Workable Solutions with Dr. Heidi JannengaWe are excited to welcome Dr. Heidi Jannenga from WebPT back onto the podcast! In this episode, Heidi and Brian dive into the major trends and highlights from the robust and collaborative State of Rehab Therapy Report that the WebPT team recently published. Join us for a compelling conversation on employee retention & compensation, company culture, and the direction of the physical therapy industry! Episode at a glance: The State of Rehab Therapy Report is like a plan of care for your business The physical therapy profession’s turnover was roughly 9% in 2021 (about 3x the healthcare industry!) Busines...2022-08-2448 min
Practice LeadershipBONUS Episode l Heidi Jannenga WebPT l Technology and the State of Rehab ReportJoin host Dr. Larry Benz, nationally recognized for his expertise in private practice physical therapy and occupational medicine alongside co-hosts Tim Reynolds and Bryan Guzski. From Evidence In Motion, The Practice Leadership Podcast’s Movers and Shakers Season will go straight to the source, asking the industry heavyweights about research, social media, what technology challenges lie ahead, their seasoned advice form the clinic floor, and where to take action in advocacy. Join us for this special BONUS edition of Practice Leadership where Heidi Jannenga, PT, DPT, ATC co-founder and Chief Clinical Officer of WebPt joins to discuss th...2022-08-0240 minThe Capital StackJacob Findlay of Fullbay on Building And Scaling SaaS for SMB CustomersToday, David is talking to Jacob Findlay. Jacob Findlay is the Co-founder of Fullbay. Five years ago, he made the leap from healthcare to truck repair. He wanted to take the best ideas from the electronic medical records world and apply them to heavy-duty repair. In other words, build a medical record for trucks.At the time, Jacob was in the Director of Finance role for a wildly successful startup company called WebPT. More than 10,000 physical therapy clinics in the United States—one-third of all clinics in the country—now run on WebPT’s software.De...2022-06-2855 minPhysical Therapy Private Practice: Secrets of the Top 10%Ep.217: WebPT's Ascend 2022 Recap with Brian & RachelWe had a fantastic time at WebPT’s Ascend 2022 Conference in Charlotte, NC! Between our full-length presentation and two round-table “Exchanges”, plus absorbing the great information from others’ sessions, we feel we got a true finger on the pulse of the top challenges, solutions and focuses of physical therapy owners across the country. This is our recap of the event! Episode at a glance: Ascend (like PPS & CSM) is an absolute MUST for practice owners The “Intrapreneur” VS Entrepreneur was a hit Pay-for-performance was a popular topic Virtual front desk is coming! If we could give you a solution to...2022-05-2524 min
PT Pro Talk61 - Top trends impacting rehab therapy with Dr. Heidi Jannenga💭” First and foremost we have to come together as an industry, despite our specialties, to call us around a common message that is easily understood by the general public ” - Dr. Heidi Jannenga
👉🏻 Our guest is Dr. Heidi Jannenga, PT, DPT, ATC. Heidi is the co-founder and Chief Clinical Officer of WebPT, a nine-time Inc. 5000 honoree and the market-leading software solution for outpatient physical, occupational, and speech therapists. As a member of the board and senior management team, Heidi advises on WebPT’s product vision, company culture, branding efforts, and internal operations, while advocating for the rehab therapy profess...2022-02-101h 04
Healthy Wealthy & SmartDr. Heidi Jannenga: Student Loan Debt in PT - The Rizing Tide Foundation's SolutionIn this episode, Founder of the Rizing Tide Foundation, Heidi Jannenga, returns to the podcast to talk about fostering diversity in the physical therapy industry. Today, Heidi talks about the incredible work being done by the Rizing Tide Foundation, the process of awarding scholarships, and future Rizing Tide developments. Which changes still need to be made in the industry? Hear about the growing student debt problem, how you can get involved with Rizing Tide, and get Heidi’s advice to her younger self, all on today’s episode of The Healthy, Wealthy & Smart Podcast. 2022-01-1037 min
The Data RoomRevOps is Essential to Moving Up-Market in B2B SaaS (w/ Doug Houvener, Director of RevOps @ WebPT)Gaps in alignment between sales, success, and marketing can spell disaster if you’re trying to effectively run an ABM play. When your goal is to take a more coordinated approach, especially around enterprise accounts, it’s crucial to maintain connective tissue across your revenue function — which is where RevOps comes in.
In this episode, Doug Houvener , Senior Director of Revenue Operations at WebPT , explains why RevOps is the key to moving up-market in B2B SaaS.
We discuss:
Why RevOps is the key to ABM
Internal and upmarket metrics for Re...2021-09-2747 min
Go-to-Market ExcellenceRevOps is Essential to Moving Up-Market in B2B SaaS (w/ Doug Houvener, Director of RevOps @ WebPT)Gaps in alignment between sales, success, and marketing can spell disaster if you’re trying to effectively run an ABM play. When your goal is to take a more coordinated approach, especially around enterprise accounts, it’s crucial to maintain connective tissue across your revenue function — which is where RevOps comes in.In this episode, Doug Houvener , Senior Director of Revenue Operations at WebPT , explains why RevOps is the key to moving up-market in B2B SaaS.We discuss:Why RevOps is the key to ABMInternal and upmarket metrics for RevOps...2021-09-2747 min
Growth Investor with GrowthCap‘s RJ LumbaA Bright Light In Tech Leadership: WebPT CEO Nancy HamIn this episode we chat with the CEO of WebPT, Nancy Ham, whose clarity in leadership philosophy has served her well through many notable executive positions she’s held throughout her career. It’s her clarity and way of shining a light on key business levers that make her a CEO that some of today’s best investors seek to partner with. WebPT, the leading rehab therapy platform for enhancing patient care and fueling business growth, is currently backed by Warburg Pincus.
We chat about the company’s maniacal focus on product and purpose, how private equity has help...2021-09-1619 min
The Cash-Based Practice PodcastCBP 171: The data on how PT private practices actually held up during 2020 and what’s on the horizon —with Heidi Jannenga of WebPTEver wonder how badly the pandemic and 2020 really was for the average PT private practice? Or what practice owners and practitioners did to get through it, and how they’re doing now? Well, Heidi Jennenga, founder of WebPT, recently released the 5th annual State of Rehab Therapy report with over 7000 respondents to tell us exactly that and so much more… In their report and this podcast episode, you’ll not only learn the above, you’ll also learn about a profound shift in business models and the accelerated push to add cash-based services in over half of PT practic...2021-08-051h 01
Healthy Wealthy & SmartDr. Heidi Jannenga: Key Findings from the State of Rehab Therapy ReportIn this episode, Co-Founder and CCO of WebPT, Heidi Jannenga, talks about the trends that were revealed in the State of Rehab Therapy Report done by WebPT. Today, Heidi gives an overview of the Rehab Therapy Report, and she talks about how technology has benefitted the industry, business continuity and growth, and the reality of burnout. How has the pandemic impacted business revenue, budget, and employment. Hear about the lack of diversity in the industry, the disparities in advocacy and associations, and the tech adoption boom of 2020, all on today’s episode of The Healthy, We...2021-07-1243 min
The Business of PT PodcastBecoming an Entrepreneur and Creating WebPT- Cloud Based EMR with Heidi JannengaHeidi Jannenga Co-Found and CCO of WebPT joins us on the podcast and talks about a variety of topics such as:
✅ Creating WebPT- Leader in the Industry of Web Based EMRs
✅ Attributes of a Successful Entrepreneur
✅ WebPT’s State of Rehab Therapy
✅Lessons Learned from Immigrant Parents
✅ Important Leadership Skills
✅Scaling a Company
This is an amazing episode and everyone should check it out. We get to hear Heidi’s story and how much she has changed the landscape of PT with Web Based EMRs.
Make...2021-07-0545 min
Inspiring Women with Laurie McGrawEP. 26 Treat yourself like the professional you are. And get in the game.
Laurie McGraw is speaking with Inspiring Woman Nancy Ham who has been leading and growing companies for years. If you are hesitating in your career, Nancy has some advice for you – Pick yourself up, dust yourself off, and get in the game!
Nancy Ham is the CEO of WebPT, the country’s leading rehab therapy software platform for enhancing patient care and fueling business growth. Nancy joined WebPT in 2016, bringing with her a wealth of experience in successfully establishing, developing, growing, and operating private and public healthcare information technology companies. As CEO, she focuses on de...2021-05-0326 min
People + Profit Show from Conscious Capitalism ArizonaInterview with Heidi Jannenga of WebPT – Episode 6 of People + Profit ShowWhat an amazing woman that is helping to lead an amazing company! We were so thankful to have Dr. Heidi Jannenga on the show, with hosts Sarah McCraren and Kindra Maples.The post Interview with Heidi Jannenga of WebPT – Episode 6 of People + Profit Show appeared first on Conscious Capitalism Arizona.2021-02-1256 min
Phoenix Business RadioWebPT- Another Unconscious Conscious Capitalist Growing Strong E6WebPT- Another Unconscious Conscious Capitalist Growing Strong E6 What an amazing woman that is helping to lead an amazing company! We were so thankful to have Dr. Heidi Jannenga on the show, with hosts Sarah McCraren and Kindra Maples (filling in for Jeremy Neis). There are ways to grow a great business, support the staff, [...]2021-01-2657 min
Phoenix Business RadioWebPT- Another Unconscious Conscious Capitalist Growing Strong E6WebPT- Another Unconscious Conscious Capitalist Growing Strong E6 What an amazing woman that is helping to lead an amazing company! We were so thankful to have Dr. Heidi Jannenga on the show, with hosts Sarah McCraren and Kindra Maples (filling in for Jeremy Neis). There are ways to grow a great business, support the staff, [...]2021-01-2657 min
SaaS District#76 How to Quickly Scale your SaaS Company to >$10 Million ARR with Matt WolachMatt is a B2B SaaS sales coach, Founder, Investor, a specialist in software demos, and the creator of the perfect deal process that helps software leaders turn bad demos into conversion machines creating an experience that gets prospects emotional and ready to take action.
During this interview we cover:
00:00 A word From The Sponsor
01:02 Intro
01:51 Matt’s Background, & Creating The Perfect D.E.A.L. Process
05:24 2 Successful Exits & Why to Launching Planning on Exiting
10:11 Launching Xsellus, a B2B SaaS Sales Coaching Firm
12:34 What The Perfect D.E.A.L. Process is & Why You Should Leverage It
17:24 Where Most Sal...2021-01-1344 min
Focus Forward Podcast for Business OwnersFocus Forward Business Podcast 15 With Heidi JannengaIn episode 15 Heidi Jannenga to the Focus Forward Business Podcast. Heidi is the Founder and Chief Clinical Officer at WebPT. https://www.webpt.com
Heidi saw a need for a web-based documentation system in the mid 2000’s and embarked on her journey creating WebPT. The company has grown exponentially since its founding in 2008 while maintaining its culture through massive growth over the past decade plus.
I hope you enjoy my conversation with Heidi.2020-11-2032 min
PTBC PodcastEpisode 55: Heidi Jannenga - Thought Leaders in Rehab and the WebPT StoryEpisode 55: Heidi Jannenga - Thought Leaders in Rehab and the WebPT Story by PTBC Podcast2020-07-1548 min
The SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessMarketers: It’s Time to Own More of the FunnelWhen most people think of marketing, they think big energy, big talkers, big ideas and even bigger results. And while this may be true, building an effective marketing strategy—and team—is about starting small and ensuring quality always overrides quantity. It’s with this mentality that Charlotte Bohnett, senior director of demand generation at WebPT, and Brooke Andrus, content marketing manager at WebPT, have helped develop an extremely effective inbound marketing engine that has led WebPT to become the third-most sought after resource for compliance and billing in the rehab therapy industry. In this episode of The SuccessLab Podcas...2020-06-101h 19
Stilettos on the GroundLeading a Company Through the COVID-19 CrisisLily chats with Heidi Jannenga. Heidi is the Co-Founder and Chief Clinical Officer of WebPT, which is an electronic medical record company that primarily works with physical therapists, occupational therapists, and speech language pathologists. During this episode, Heidi and Lily chat about what it's been like to lead a company during the COVID-19 crisis and how WebPT is helping its customers respond to the moment. Heidi is also a mom, so she shares how she's been navigating the balance between work and motherhood during this time.Make sure to follow Heidi on LinkedIn at linkedin.com/in...2020-05-2035 min
Growing Global With Chanie GluckKeeping Your Passion For Your Business Alive with Heidi Jannenga, Founder of WebPTDr. Heidi Jannenga, PT, DPT, ATC, is the Co-Founder and Chief Clinical Officer of WebPT, a seven-time Inc. 5000 honoree and the leading software solution for physical, occupational, and speech therapists. Heidi advises on the company’s strategic direction and product innovation, while advocating for the rehab therapy profession on an international scale. Since starting the company in 2008, Heidi has guided WebPT through several milestones, including a seed round with Canal Partners, VC round with Battery Ventures and most recently a partnership with PE firm Warburg Pincus; five acquisitions, and numerous awards, including best in KLAS, Best Places to Work and...2020-05-121h 01
Blood, Sweat & Balance SheetsDarian Hong, CFO at SmartRent | From CPA to CFO Ep. 08In this episode, FloQast CEO/Co-founder Mike Whitmire sits down with Darian Hong, CFO at WebPT. Darian has admittingly had an unconventional path to his CFO position, first springing into sales roles to up his business acumen, then on to being a product manager. But the FP&A side of him started to come out over the years which eventually landed him as CFO of AT&T Interactive for a number of years before moving on to WebPT. Darian offers a ton of insight into self-development where taking risks can lead you to great things. 2020-02-251h 02
REHABpreneur PodcastInterview with Heidi Jannenga of WebPTMeet Heidi Jannenga, the founder of WebPT and a rockstar in the PT world. In this episode of Rehabpreneur Podcast 03:35 - Where is Heidi from? How did Heidi get started on her journey as a PT? 04:40 - How did WebPT start up? Why did Heidi decide to open up this software? 07:00 - What is the most challenging thing that Heidi had to overcome as an entrepreneur? 09:45 - Why should entrepreneurs use Heidi’s WebPT software? 12:10 - What advice would Heidi give to physical therapists who are thinking of...2019-10-0117 min
Powered by BatteryThe Doctor Is In: WebPT’s Nancy Ham Talks Healthcare-IT, Opioids and DiversityDid you know that only ten percent of Americans who need physical therapy are actually getting it? Nancy Ham, the CEO of rehab-software company WebPT, knows it—and is busy scaling a large technology business to make sure more people get the care they need, efficiently and seamlessly.
In this episode of Powered by Battery, we chat with Ham, a longtime healthcare-IT executive who joined WebPT in 2016. Ham reflects on why so few people are now getting the PT they need, and how more streamlined access to physical therapy could actually put a dent in the nation’s devastating opiod cris...2019-08-0500 min