Shows
Change and Thrive with Dr. Wendy L. HeckelmanStrategic Change and Developing Leadership AgilityMost companies are reexamining their strategies and making fundamental or incremental changes to their strategic direction, organizational structure, and employee engagement efforts. Executing these changes requires leaders who are ready to lead others through ongoing change. In this month's Podcast episode, special guest, Sheryl Unger joins us once again to discuss Strategic Change and Developing Leadership Agility. During this episode, you'll hear Wendy and Sheryl share insights from nearly thirty years of experience working with hundreds of clients, and how The 5C’s of Transition Leadership® can provide a structured framework to help leaders improve their change execution capabilities and...2022-09-2013 min
Change and Thrive with Dr. Wendy L. HeckelmanTalent Retention & The Great ResignationIn this this month's Podcast episode, we have special guest Sheryl Unger join us to discuss the Great Resignation, retention-related struggles faced by employers, and provide you with practical tips you can implement.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2022-08-3014 min
Change and Thrive with Dr. Wendy L. HeckelmanLeading Change Within Your OrganizationAs we all know an alarming number of employees began quitting their jobs in the Spring of 2021. This increased level of turnover is referred to as “The Great Resignation.” Up until now, “The Great Resignation” has taken the spotlight for many organizations. However, a new trend is surfacing. This trend is called, The Great Regret. The Great Regret is being used to describe the fact that many employees are not finding what they are looking for in other organizations. Instead, they are beginning to “regret” their decision to leave their previous company. In other words, the churn is creating an endless cyc...2022-04-2703 min
Change and Thrive with Dr. Wendy L. HeckelmanCalibrating Your Success: Set Your Organization Up to WinWe have all heard the phrase, what you measure matters. This is why when undergoing large- scale change, organizations, teams, and individuals should put metrics in place to determine if matters are going in the right direction. Let's be honest. It's rare to get everything right out of the gate. Just like a pebble dropped in a body of water. There may be ripples and unintended consequences. That is why it is so important to take the time to reflect on what is working and where we need to adjust. In today’s episode we'll discuss the fifth and fi...2022-04-2002 min
Change and Thrive with Dr. Wendy L. HeckelmanCoaching Direct Reports Through Transition In 2022Everyone reacts to change differently. Coaching through transition is not about performance coaching or development coaching, but in helping someone acknowledge what has changed and what they need to get to the other side and begin to perform. If you have been tuning into our leadership podcast series this month, we have discussed committing to change, constructing a plan to address business impact and risks, and creating high performing teams. In today’s episode, we continue our discussion on leadership agility, as I share with you the fourth C in the 5C’s of Transition Leadership® – COACH direct reports through...2022-04-1302 min
Change and Thrive with Dr. Wendy L. HeckelmanCreating a High Performing Team to Deliver ResultsLarge-scale change impacts teams differently and with change comes new leaders, newly comprised teams, new ways of working, and new priorities. Often team members become distracted or neglect important priorities. Whether or not the amount of disruption is large or small, involves new customers or new geographies, people still need to quickly align around the team's vision, strategies, and priorities. In today’s episode we continue our discussion on leadership agility and will discuss the third C in the 5C’s of Transition Leadership® - CREATE a high performing team to deliver results.
---
Send in a voice messa...2022-04-0602 min
Change and Thrive with Dr. Wendy L. HeckelmanConstructing A Plan to Address Business Impact and RisksEvery change initiative has its own unique set of risks and challenges. One change initiative may potentially impact customers’ revenue and/or market share, while another may impact production process flows or information exchange. The organization and its leaders must identify risks associated with the change and develop mitigation strategies within their control. In today’s episode we continue our discussion on leadership agility, and I would like to discuss the second of the 5C’s of Transition Leadership® - CONSTRUCT. This is where the focus is on the business, constructing a plan to address business impact and risks.
...2022-03-3002 min
Change and Thrive with Dr. Wendy L. HeckelmanBecoming a Committed Leader: Preparing Your Team to Thrive During Disruptive TimesOne consistent message I've heard from clients over the last 30 years and from our featured guests, is that a leader must “commit” to any change underway. More specifically, a leader must have the ability to inspire colleagues to adopt and embrace change. But first, leaders must face and manage their own doubts before they can concentrate on the transition efforts of others. In this week's podcast, we begin our series on leadership agility and discuss our proven change execution framework, the 5C's of Transition Leadership®, which is the basis of my book, Change and Thrive: A modern approach to Chang...2022-03-2303 min
Change and Thrive with Dr. Wendy L. HeckelmanWLH Women's Spotlight: Female Leaders Thriving Through Change In 2022As markets remain unstable and the future uncertain, companies need their best and brightest to succeed and much of that talent is women. Even in a post-pandemic world, women still must rethink personal and professional priorities to remain resilient. In today’s episode I have invited three spectacular female leaders navigating change during these challenging times. They will be sharing how their organizations have adjusted to the new normal and how female leaders can continue to uplift one another as the marketplace recovers.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://an...2022-03-1629 min
Change and Thrive with Dr. Wendy L. HeckelmanChanging and Thriving in 2022 an interview with book author Dr. Wendy L. HeckelmanAs a leader in an organization, you face many challenges and critical decisions to successfully navigate change. The very essence of change is that it can happen quickly, right before your eyes. Fortunately, with proper planning and preparation leaders can not only handle change but also, thrive! That is why I wrote my book Change and Thrive: A Modern Approach to Change Leadership. I want leaders to know they can achieve their organizational, team and individual goals with the right plan of action!
In today’s podcast I share the inspiration behind my book and also highlight som...2022-03-0919 min
Change and Thrive with Dr. Wendy L. HeckelmanInsights Into Navigating Large-Scale Change with Andrew Moore General Manager of Pfizer CentreOneAs the world continues to grow through new pains presented by the pandemic, implementing and managing large-scale change has become even more challenging. The impact on organizations, teams, and individuals has been profound; and while employees may be used to the organizational churn, the past couple of years have taxed leaders far beyond anything we could have ever imagined. In today's Change and Thrive episode, I am pleased to talk to Andrew Moore, General Manager of Pfizer CentreOne, as he shares some insights into navigating large-scale change during these uncertain times.
---
Send in a voice message: https...2022-03-0215 min
Change and Thrive with Dr. Wendy L. HeckelmanWhy Human Capital Work Should Be Your PriorityYou can see the disruption in the healthcare marketplace everywhere you turn, but few issues are louder than that of The Great Resignation.
While employees have been able to leverage the surplus of job openings against their employers as bargaining chips for better benefits, compensation, and opportunities, employers still hold a great amount of power in shaping cultural norms and the employee experience. This emerging power imbalance has sparked challenges for employers and employees alike.
The truth is, retaining and motivating high performing talent has become much more complex and challenging. Some of the complexity...2022-02-1605 min
Change and Thrive with Dr. Wendy L. HeckelmanDisruptive Change Is Among Us: 3 Tips to Help You Renew Your Commitment As A LeaderAgility is no longer an option, it’s a requirement. In the last two years, everything and everyone was disrupted… The level of disruption varied. Most organizations revisited their strategies and made significant changes across the board. We have seen deep change in the macro environment of pharmaceuticals, biopharma, and life sciences. A global pharmaceutical company reported to have cut its US sales force as meetings with healthcare providers continue to shift to virtual. This is just one high profile case that depicts fundamental go-to-market shifts resulting from the pandemic. The way work gets done is being reshaped and as we...2022-02-0205 min
Change and Thrive with Dr. Wendy L. Heckelman3 Tips to Help Leaders Begin Their Organizational Redesign JourneysCulture is created either intentionally or unintentionally. As they enter 2022, many organizations are redesigning their organization and striving to build a more desirable and sustainable culture. Tune in for this week’s podcast as Wendy provides 3 tips to help leaders begin their organizational redesign journeys.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2022-01-2603 min
Change and Thrive with Dr. Wendy L. Heckelman3 Proven Principles For Successful Change Execution and Leadership AgilityWe are in the part of January when those who made New Years’ resolutions struggle to maintain their resolution. That is okay, change is hard! Don’t give up, keep going! Many leaders are also struggling with their New Year’s resolutions to develop their leadership agility. Many leaders understand the need to be agile because their leadership agility has been put to the test over the last 2 years and they want to adjust how they navigate change, especially when the change is unknown. In this week’s podcast, Wendy shares 3 tips to help develop leadership agility and builds the busine...2022-01-1903 min
Change and Thrive with Dr. Wendy L. Heckelman3 Tips for Jump Starting A Team When Undergoing ChangeNew year, new me! That is what many organizations are saying as they transition into a full or hybrid virtual environment, or adjust to other large-scale organizational changes. As organizations adjust to large-scale changes that include new leadership, new teams, or new structures, they are presented with new challenges. Jump starting your team to address and combat these challenges is one of the most effective ways to ensure they are overcome. In this week’s podcast, Wendy dives into three tips to help jump start your team to align, adjust, and embrace the positive elements of change.
ARE YOU...2022-01-1203 min
Change and Thrive with Dr. Wendy L. HeckelmanGrowth In 2022 Requires LeadershipHappy New Year! The new year brings great promise and allows for another opportunity to drive your organization forward. As such, opportunities are presented to realign on goals and key business priorities.
As you step into 2022 with your team and begin realigning on goals and key business priorities, take a listen to this week’s podcast where Dr. Wendy Heckelman discusses four tips to realign your team in the new year.
In summary, Wendy discusses the following tips:
Align your plan with the organization’s business strategy
Revisit your marketplace analysis
Assess past performance
Focu...2022-01-0502 min
Change and Thrive with Dr. Wendy L. HeckelmanIt's All About Mindset Account ManagersWhat if I told you there is a way to highlight the strategic account management skills and mindset needed when calling on large, organized customers? Whether it is commercial payers, IDNs, medical groups, government care providers or other models, a different business to business customer engagement strategy is needed to provide value and support better outcomes. In today’s Change and Thrive episode I want to share four tips to improve your skills.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-11-0303 min
Change and Thrive with Dr. Wendy L. HeckelmanWhy Organizations Fail to Retain Top Talent. Tips to Help You Avoid the Great ResignationRetaining top talent continues to be a critical issue for organizational leaders. As many employees are making the decision to leave their jobs, leaders must employ strategies to combat what experts are calling "The Great Resignation." Tune in to this week's podcast to learn 3 strategies that leaders can employ to more effectively retain top talent.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-10-2703 min
Change and Thrive with Dr. Wendy L. HeckelmanHow to Intentionally Create Culture in Your OrganizationCulture is created intentionally or by default. Many key decision makers within organizations find it difficult to intentionally create the shared beliefs, experiences, and actions of the people within their organization required to achieve desired cultural results. Often, lack of intentionality in culture creation lends itself to undesirable cultural results. Tune in this week to better understand how to intentionally create culture by leveraging what we call the BEAR model.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-10-2003 min
Change and Thrive with Dr. Wendy L. HeckelmanYou Must Understand Your Ecosystem to Build a Solid PlanLife science professionals in customer-facing roles need to develop their business acumen to “connect the dots” and identify opportunities to deliver value. One of the more important elements of developing business acumen skills is to effectively assess the local healthcare ecosystem. When assessing a local healthcare ecosystem, it is helpful to evaluate the following factors. Listen to today's episode to learn more!
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-10-0602 min
Change and Thrive with Dr. Wendy L. HeckelmanWhy Good Planning is Critical to SuccessGood business planning helps you and your team work effectively and efficiently. The challenge is that most business plans end up being disregarded as another document in the pile accumulating formality without execution. In today's episode I share some insights on how to plan effectively.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-09-2902 min
Change and Thrive with Dr. Wendy L. HeckelmanBusiness Acumen – Distilling InsightsLife science professionals in customer-facing roles need to develop their business acumen to “connect the dots” and identify opportunities to deliver value. A key behavior in developing business acumen is gathering information and generating actionable insights. In today's episode I share 3 helpful practices for distilling key insights.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-09-2202 min
Change and Thrive with Dr. Wendy L. HeckelmanThe Importance of Asking Questions to Drive InsightsTo fully grasp business acumen, it is important to understand the art of asking questions. More specifically, how leveraging questions helps better understand the challenges and pain points of an organization and how to take appropriate action based on information learned. In today's episode I share key questions to ask to drive insight.
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-09-1502 min
Change and Thrive with Dr. Wendy L. HeckelmanDefining Business Acumen Pt. 1At its core, business acumen is about understanding how your company or your customers make money. Business acumen is also about understanding what information is used by your accounts when making critical decisions. Tune into today's episode as I share a suggested framework for applying business acumen. When you process turning insights into action, you begin “connecting the dots” and gain an understanding of the complex marketplace. Need help with developing your team’s business acumen skills? Feel free to reach out and learn what WLH can do for you! www.wlhconsulting.com
---
Send in a voice message...2021-09-0803 min
Change and Thrive with Dr. Wendy L. HeckelmanLessons Learned: The Importance of Empathetically Engaging Your AccountsThis past month, we've been talking about the importance of empathy. Earlier in the month, we shared our approach to leadership, empathy. And last week I started to talk about our approach to empathetically engaging your accounts. And today, I'm so pleased to have Cheryl Unger and Loretta Kate trusted members of the team here today to share our lessons learned on empathetically engaging your accounts. Listen to the episode now! #wlhconsulting #empathy
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-07-2810 min
Change and Thrive with Dr. Wendy L. HeckelmanHow to Engage Customers EmpatheticallyEmpathy is the ability to build understanding around another person’s thoughts, feelings, and rationale through inclusive behavior. In today’s disrupted healthcare marketplace, it is imperative to build a greater level of understanding of customers’ thoughts, needs, and challenges. Empathetic engagement builds trust and makes customers feel understood, valued, and respected. However, despite the importance of empathy, not every employee has the skills to empathetically engage with customers. In this episode I share tips to help you empathetically engage with customers. Listen now to learn four tips to improve your empathetic engagement skills. #changeandthrivepodcast #wlhconsulting #wendylheckelmanphd
---
Send i...2021-07-2103 min
Change and Thrive with Dr. Wendy L. Heckelman4 Key Steps to Engage More Empathetically with Others to Build Deeper UnderstandingEmpathy is an incredibly important skill for leaders in any and all domains. Having awareness and understanding for the feelings and experiences of one’s peers and employees can set the tone for company culture and communicate that all members of an organization are cared for. At WLH, we have shaped four key steps to engage more empathetically with others to build deeper understanding:
Understand someone else's current circumstance
Seek their perspective
Ask for their feedback
Follow-up on agreements
As we move forward in a complex working environment, it is going to be increasingly important to understand ho...2021-07-1404 min
Change and Thrive with Dr. Wendy L. HeckelmanThree Tips to Help You Develop Leadership Empathy and Lead Your TeamOprah Winfrey once said, “Leadership is about empathy.”
The ability to relate and connect with people, to inspire, and empower their life is a paramount leadership skill. It has become a top management priority, particularly due to blending of their personal and professional lives throughout the pandemic.
At WLH, we define leadership empathy as the ability to build understanding around someone's thoughts, feelings, and rationale through inclusion. We identify three benefits to leaders developing empathy:
Enable their people to seek perspectives, ideas, and solutions
Develop deeper insights to coaching direct reports
Build trust with othe...2021-07-0703 min
Change and Thrive with Dr. Wendy L. HeckelmanCOACHING THROUGH TRANSITION: 6 Key Steps to Help Your Team Successfully Navigate Their TransitionRenowned football coach Pete Carroll once said, "each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen."
Coaching is a critical skill. However, coaching skills can be difficult to develop in times of transition, particularly right now in the midst of a completely disrupted marketplace wherein leaders are redefining and redesigning their organizations. Luckily, we offer 6 key steps for coaching through transition, particularly in these challenging times:
Establish/renew your...2021-06-3003 min
Change and Thrive with Dr. Wendy L. HeckelmanLEADERSHIP TRANSITION: 4 Keys to Help New Leaders Face ChallengesJohn C. Maxwell once said, “A leader is one who knows the way, goes the way, and shows the way.”
As leaders transition to new roles, it is crucial for them to adapt quickly so they can “know the way” and “show the way to go.” Transitions can create challenges, whether that be learning a new role, adjusting to working with a new team, or becoming familiar with a new organization’s culture, strategy, priorities, and goals.
We at WLH can help new leaders face these challenges in 4 key ways:
Developing a personalized learning plan
Assessing...2021-06-2302 min
Change and Thrive with Dr. Wendy L. HeckelmanTEAM RESET: 4 Critical Steps for Jump Starting Your TeamHenry Ford once said, "If everyone is moving forward together, then success takes care of itself."
As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a best practice for leaders is to Jump Start their teams.
Here are four critical steps for Jump Starting your team:
Reflect on this year and re-engage with your team
Share a clear vision for the team’s purpose and co...2021-06-1602 min
Change and Thrive with Dr. Wendy L. HeckelmanThe Importance of Recalibrating Your Plan“However beautiful the strategy, you should occasionally look at the results.” - Winston Churchill
As professionals re-enter the workforce and are faced with an unprecedented pivot back to in-person work, we find ourselves in the midst of a major transition. Leaders are now tasked with implementing large-scale change by accommodating employees who have worked from home for over a year. However, large-scale change implementation efforts are hardly ever executed perfectly on the first try. Recalibrating one’s business strategy in the midst of change is often critical to successful transition. Recalibration is essential for three reasons:
1. It...2021-06-0902 min
Change and Thrive with Dr. Wendy L. HeckelmanReengaging Your People WIth Your Redefined Organization“ If you want to go fast, go alone. If you want to go far, go together.” - African Proverb
Employees often cycle through varying degrees of engagement while going through change. Here are four tips to help reengage employees to ensure higher degrees of engagement and successful change implementation:
1. Reemphasize the why behind the change
2. Anchor everyone around your company culture and values
3. Train or retrain on skills that are needed
4. Seek to understand how each of your employees is reacting to and transitioning through the change
Take...2021-06-0203 min
Change and Thrive with Dr. Wendy L. HeckelmanRedefining Your Future DirectionAre you looking to redefine the future direction of your organization or team? If so, here are four things to consider when you are defining the future direction. Tune in to the today's episode! #wlhconsulting #wlhlearning #changeandthrivepodcast
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-05-2603 min
Change and Thrive with Dr. Wendy L. Heckelman℞ FOR RE-ENTRY: SUPPORTING FEMALE TALENT AS THEY RETURN TO THE WORKFORCEhttps://wlhconsulting.com Leaders are you prepared to support your team as they re-enter the workplace? In today's podcast my guest Dr. Julianna Hynes and I share some insights to help you. Tune in to today's episode! #wlhconsulting #changeandthrivepodcast
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-05-1915 min
Change and Thrive with Dr. Wendy L. HeckelmanReimagine The FutureSenior leaders across every industry are facing many challenges. Leaders are now being required to focus more than ever on four main questions.
Where will we work?
How will we work?
What skills are needed in our new way of working?
What culture do we want to create to support our new strategy?
In this week’s podcast, I provide an example of how the Pharma industry has answered the questions of where and how they will work. I provide five tips a leader can follow to position themselves and their teams well to ensure they create th...2021-05-1203 min
Change and Thrive with Dr. Wendy L. HeckelmanActivating Your Leadership Empathy for Re-entryEverything we know about healthcare and the way it is delivered has changed forever, forcing organizations and leaders to re-evaluate their barriers to empathetic leadership. As urgency from the pandemic shifts and businesses return to the “new normal,” the need for empathetic leadership is critical. In today's Change and Thrive podcast my guest, Dr. Loretta Cate and I share three (3) tips to help activate Empathetic Leadership within your organization and prepare your employees for re-entry.
1. It is important that leaders sharpen their empathetic leadership skills and connect with their employees.
2. Create a network of support so le...2021-04-2816 min
Change and Thrive with Dr. Wendy L. HeckelmanAre You Change Ready?Change defined the past year of living and working through the pandemic. Our daily lives were completely disrupted and organizations had to rethink and reshape work practices across all business operations. At this point, we are all experienced with change, particularly unexpected and widescale change. However, this is not enough to say that we are change-ready. It is no longer sufficient to respond to change—we must expect that the coming years will be characterized by change at every level and be prepared to change and thrive with the times.
Change readiness is more than a mindset wh...2021-04-2125 min
Change and Thrive with Dr. Wendy L. HeckelmanDriving Cultural Change During TransformationAs business management expert Peter Drucker once said: “Culture eats strategy for breakfast.” An organization can carefully craft its strategic plan with great care and detail, but at the end of the day, its goals will not be accomplished if the company culture does not support the vision.
Today, I speak with Andrew Moore, the General Manager of Pfizer CentreOne. We discuss his journey with shaping organizational culture at Pfizer and the learnings he garnered through these experiences. Since his time in the military, Andrew had an appreciation for how team culture can shape expectations, goals, and valu...2021-04-1415 min
Change and Thrive with Dr. Wendy L. HeckelmanWLH Women's Spotlight: How to Change and Thrive As a Female Business Leader in 2021During this past March, in honor of Women’s history month, we created a spotlight series on those women that have changed and thrived throughout 2020 and they shared how they pivoted and brought forth lesson’s learned to apply in 2021. Today I would like to briefly recap those lessons learned. Tune in!
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2021-03-3110 min
Change and Thrive with Dr. Wendy L. HeckelmanUnderstanding the Unique Burdens on Women Leaders with Janet LoesbergAs Women’s History Month comes to a close, we at WLH are presenting another spotlight interview on an exceptional leader who has changed and thrived through the difficulties of the past year. I speak with long term friend and colleague, Janet Loesberg about how the pandemic has disproportionately affected women workers and how leaders can be more flexible and amenable to the increased demands that have been placed on these employees. Given the ways that women have had to adapt and take on more responsibility throughout the pandemic, Janet illuminates some ways that leaders can ease this burden. Le...2021-03-2416 min
Change and Thrive with Dr. Wendy L. HeckelmanHow to Thrive During Difficult Times: Lessons Learned with Laurie CookeAs we progress through Women’s History Month, we at WLH are continuing to shine a spotlight on the women who have changed and thrived throughout the turmoil of this past year. Women leaders around the world have demonstrated their capacity to adapt and lead through these challenging times with strength and empathy. In fact, one study conducted by the Harvard Business Review found that women were rated as more effective leaders on most levels of competency throughout the pandemic than their male counterparts. Specifically, the report concluded that “female leaders expressed more awareness of fears that followers might be f...2021-03-1716 min
Change and Thrive with Dr. Wendy L. HeckelmanThe Importance of Being an Authentic and Empathetic Leader: Meet Kelli RodriguezHere at WLH, we hold Women’s History Month in high esteem. It is a time to reflect on the progress that women have made across all domains of life, and in particular, how they have impacted the business world. Over the course of the past 50 years, women’s presence in the workplace has risen rapidly—in 1950, only 34% of women held jobs. By 2000, that number had increased to 60% and has only risen since while increasing in diversity (Bureau of Labor Statistics). We also seek to acknowledge the resilience of women leaders and explore the lessons learned from the challenges posed...2021-03-1011 min
Change and Thrive with Dr. Wendy L. HeckelmanLeadership Agility: The 5C’s of Transition Leadership®As the pharmaceutical industry continues its rollout of COVID-19 vaccines, there seems to be some semblance of a return to normalcy on the horizon. With 15% of the US population already vaccinated and these numbers rising every day, a wave of healing is hitting the country as we enter into what some are calling the “next normal.” Getting ready for the next normal requires reflecting on what major challenges have emerged and what must be re-imagined in a new disrupted healthcare marketplace.
As we consider the significant challenges that lay ahead as businesses try to reestablish office life whil...2021-03-0310 min
Change and Thrive with Dr. Wendy L. HeckelmanLearning Agility: L.E.A.R.N. for GrowthThough change can be exciting, it often feels overwhelming. It leaves us questioning whether we can keep up with our surroundings and wondering how we can remain flexible and adaptive to the world around us in the long run. However, there is one quality and skill that is key to navigating a constantly evolving marketplace: learning agility. In this podcast, we will discuss the importance of the fundamental skill of learning agility and what you can to do attain and perfect it! Listen to today's episode. #wlhconsulting #changeandthrivepodcast #wendylheckelmanphd
---
Send in a voice message: https://anchor.fm...2021-02-2405 min
Change and Thrive with Dr. Wendy L. HeckelmanThe 3 Capabilities of Change AgilityMore often than not, change gets the best of us. Research shows that 70% of large-scale change efforts fail. That begs the question: what are the other 30% doing, and how are they getting it right? We at WLH have spent decades examining and working hands-on with change initiatives. We have seen countless successes and failures, giving us expertise in the practices that work and fall short when it comes to large-scale change. We have mapped these practices onto our three-tiered model, finding that successful change is addressed on three levels—organizational, team, and individual. Today, I want to focus specifically on...2021-02-1710 min
Change and Thrive with Dr. Wendy L. HeckelmanRX for Retention: Retaining High Performing TalentWhen high performers leave an organization, the effect can cascade into distrust throughout the organization, leading more high performers to question their position. It makes sense then, why the initial average financial cost of replacing a high performing employee is more than 400% of that employee’s compensation—and that doesn’t even include the 1-2 years of lost revenues and profits while the new employee learned how to perform effectively in the job. That is why retention of exceptional talent is absolutely critical. This is especially true today, as the pandemic has forced organizations to shift to virtual work models...2021-02-1006 min
Change and Thrive with Dr. Wendy L. HeckelmanJump Starting Your Team's PerformanceAs many of you plan on implementing large-scale changes in 2021 (or perhaps you are in the midst of a transition right now), you may be asking yourself: “how do I ensure that I am part of the 30% success club?” We want to help you with that goal by leading you through our unique model that approaches change on 3 levels –the organizational, team, and individual levels. In this podcast, we will focus on the team level, and specifically our Jump Start approach. At WLH, we developed Team Jump Start to help leaders quickly address the many and varying challenges that come wi...2021-02-0307 min
Change and Thrive with Dr. Wendy L. HeckelmanA YEAR FILLED WITH POSSIBILITIES: 4 Tips To Help You with Your Business PlanningIt is a New Year with new challenges and 2021 will continue the pattern of disruption in healthcare! What is not new is the importance of developing effective geography and account plans. Life Sciences companies that take a purposeful and consistent approach to developing, executing, and reviewing geography and account plans yield better results.
Most pharmaceutical organizations conduct year beginning meetings to align everyone on goals and key business priorities. This year, meetings will likely be virtual and the opportunities to learn from peers formally and informally could be greatly reduced. In addition, the typical “ask” is to take t...2021-01-0806 min
Change and Thrive with Dr. Wendy L. Heckelman2020 Reflections: It Only Gets Better From HereReflecting on the past is a key skill for anyone who seeks to improve and meet new, higher goals in the future. We can all learn from how we responded to the challenges of 2020, but it will take focused efforts to make the most out of our reflections and apply these lessons to the opportunities of the new year. We at WLH are here to help you do just that! Read the full article here: https://wlhconsulting.com/wlh-2020-reflections/
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd...2020-12-2406 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: EMPATHYLast month we introduced our ABC’s of Leadership for all times to reflect leadership challenges in response to the current climate. This week’s podcast continues the series as we move into the fifth necessary skills for today’s leaders: Empathy and inclusive leadership. I will speak with trusted WLH Team Member, Loretta Cate about this area that we are both deeply passionate about. Leadership empathy is the ability to build understanding around others’ thoughts, feelings, and rationale through inclusion. Practicing empathy enables leaders to seek perspectives, ideas, and solutions by encouraging involvement in thinking through a situation. Empathy...2020-12-0213 min
Change and Thrive with Dr. Wendy L. HeckelmanHAPPY THANKSGIVING! WE APPRECIATE YOU.In this week’s podcast, we at WLH Consulting and WLH Learning Solutions want to wish you a Happy Thanksgiving and share our appreciation for all of you! This past year has been challenging, and it can be hard to find gratitude in these times. That is why we took the time to reflect on the small wins we’ve had along the way and thought of you and how you have helped us transform tremendously. Your needs have inspired us to grow, think outside the box, and work beyond the status quo. We thank you for being part of t...2020-11-2506 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: DARE TO EXECUTEA month ago, we introduced our ABCs of Leadership for all times to reflect leadership challenges in response to today’s turbulent climate. Thus far, we have discussed three non-negotiable leadership skills: Agility, Breakthrough thinking, and Collaboration that is bold and intentional. This week, we move into our fourth skill: Dare to Execute higher aspirations. We define this skill as the ability to overcome barriers to boldness, bring clarity to chaos to focus on the critical few with intensity, and build commitment and accountability to drive higher success. In this podcast, I speak with Dr. Loretta Cate, a member of...2020-11-1814 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE IMPORTANCE OF HR PARTNERSHIP WHEN CRAFTING AND LEADING STRATEGIC CHANGEWe know that the current pandemic and the impact to the economy is forcing organizations to revisit their business strategy and make in some cases small and in other cases, large, fundamental shifts in how they do business. I am pleased to be joined by Rich Smith who is a long-time client, trusted friend and VP of HR Strategy and Management for Kaiser Permanente, one of the largest healthcare providers and insurers in the US. Kaiser Permanente is at the forefront of all these challenges – delivering healthcare both for Covid and other pressing needs, concerned about the costs of ca...2020-11-1114 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: BOLD, INTENTIONAL COLLABORATION, COORDINATION AND COMMUNICATIONThis week’s podcast is a continuation of our series on the ABC’s of Leadership for All Times. This framework applies our ongoing research to the unique challenges that businesses now face and are expected to confront in years to come. Today, I speak to Dr. Loretta Care, a member of the WLH Team and co-leader of our Women in Leadership Initiative. We will share key insights about the third facet of our paradigm: Collaboration that is bold and intentional!
Leaders that collaborate in bold and intentional ways seek diversity of thought, capabilities, experiences, and resources. Thes...2020-11-0414 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: BREAKTHROUGH THINKINGTwo weeks ago, we kicked of our series on the ABCs of Leadership for All Times, a set of research-backed guiding principles for leaders to elevate their capabilities both now, when they face unique challenges caused by the pandemic, and in the years to come. Last week, we dove into “Agility” and its importance in the leadership context. This week, Loretta Cate, D.Ph., CPCC and I will move into “Break-through thinking” as a method for effective and innovative leadership. #changeandthrivepodcast #leadership #organizationalculture
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.f...2020-10-2814 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: AGILITYLast week we introduced our ABCs of Leadership for all times in response to our ongoing research and the pandemic which has created business challenges unlike any we have ever faced. Add to this the massive humanitarian challenges and up swelling of social justice, this unique moment requires a new set of leadership imperatives with great potential beyond this crisis.
The opportunity is now for re-calibration, with profound implications for the organization on how they identify and develop leaders for the future and beyond. As a result, we have a new leadership paradigm: The ABCs of Leadership...2020-10-2117 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE NEW LEADERSHIP PARADIGM: THE ABC'S OF LEADERSHIP FOR ALL TIMESIn today’s podcast, we are going to focus on a new leadership paradigm that is required for today and beyond. Today’s I am pleased to have Dr. Loretta Cate, who is the member of the WLH team and co-leader of our WIL initiative. #changeandthrivepodcast
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2020-10-1418 min
Change and Thrive with Dr. Wendy L. HeckelmanWOMEN IN LEADERSHIP - COACHING, MENTORSHIP, AND SPONSORSHIPIn this week’s episode of Change and Thrive, we will be focusing on women in leadership and how leaders are uniquely positioned to play a critical role by providing direction during times of personal and professional transition. Specifically, leaders can empower their female employees through Coaching, Mentorship, and Sponsorship. I will be speaking with Lisa Brooks-Greaux, a trusted client, friend, and colleague who has been named one of the “25 Most Influential Women in Business,” and is the author of “Don’t Abdicate the Thrown,” where she shares tips on how women can to take control of their lives to grow and...2020-10-0717 min
Change and Thrive with Dr. Wendy L. HeckelmanCREATING A CULTURE OF INCLUSIONI want to ask you a question: What challenges has your organization had around diversity, equity, and inclusion? Let’s do an exercise together… Get out a sheet of paper and a pen. I want you to write down the DE&I challenges you've seen and/or experienced within your workplace. Write down your emotion regarding these challenges. Then ask yourself: What solutions can I offer to make things better? This simple exercise will help you start the conversation. Let’s be honest, we live in a V.U.C.A. world. Things are not easy and can often discou...2020-09-3005 min
Change and Thrive with Dr. Wendy L. HeckelmanAPPLYING LESSONS LEARNED FROM THE ARTS TO CREATE A MORE DIVERSE, EQUITABLE, AND INCLUSIVE WORKPLACE PT. 2Our recent conversations around Diversity, Equity, and Inclusion have highlighted the fact that people want to be heard and need the proper support to thrive within an organization. Otherwise, there is an abundance of research that cites African American women and people of color are leaving their organizations and starting their own businesses. If leaders want to create a unified culture that drives organizational change and retention of high performing talent, they will have to take action on behalf of their employees and teams. This will require listening to individuals and their assessment of their work experience and environment. I...2020-09-2318 min
Change and Thrive with Dr. Wendy L. HeckelmanAPPLYING LESSONS LEARNED FROM THE ARTS TO CREATE A MORE DIVERSE, EQUITABLE AND INCLUSIVE CULTURE PT. 1Last week, WLH wrapped up our podcast series on what organizations can do to create a more diverse, equitable, and inclusive culture.
This week, WLH is kicking off our next three-part series on applying lessons learned from the Arts and Sports worlds to help create a more diverse, equitable and inclusive culture.
In this first installment of the series, I will speak with Maya Lawrence, a member of the Alliance Theatre. Through the Alliance, Maya has leveraged the medium of theater and the skill of storytelling as a way of driving progress in the DEI...2020-09-1623 min
Change and Thrive with Dr. Wendy L. HeckelmanTHANK YOU FOR TUNING IN!https://wlhconsulting.com/blog/ Thank you for tuning into the Change and Thrive with Dr. Wendy L. Heckelman Podcast.
I've enjoyed our time together these past few months. Can you believe we've been together for twelve weeks?! If you're new to the community I invite you to review some of the practical considerations and tips I've shared about addressing the impact of change.
One thing is certain the global pandemic is placing pressure on life sciences businesses to react to a rapidly evolving economy and constantly changing consumer demands––now more than ever. Organizations must insti...2020-09-0923 min
Change and Thrive with Dr. Wendy L. HeckelmanDIVERSITY, EQUITY, AND INCLUSION: HOW TO TAKE ACTION WITHIN YOUR ORGANIZATIONWe like to think of organizational commitment to DEI on a spectrum that starts with awareness of individual and group biases then move into assessment of organizational practices and culture and based on these insights more to deliberate action. When we think about Taking Action, it needs to occur across 3 levels: Organizational, Manager/employee, individual This episode will break down how to create genuine change and support DEI across these 3 levels. #changeandthrivepodcast #wlhconsulting #wendylheckelmanphd
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2020-09-0212 min
Change and Thrive with Dr. Wendy L. HeckelmanDIVERSITY, EQUITY, AND INCLUSION: HOW TO ASSESS YOUR ORGANIZATION'S DEI PRACTICESAs the second installment of WLH’s four-part series on the steps that organizations can take to address DEI practices, today’s podcast will focus on the second step of DEI transformation: Assessment. We kicked off the series by first discussing Awareness, which involves taking the time and space for all members of an organization to reflect on their own biases. After completing this process, it is time for organizations to systematically assess their work practices and how they impact organizational culture.
In today’s podcast, I will talk with Stephen Kontra, a trusted member of the WLH te...2020-08-2630 min
Change and Thrive with Dr. Wendy L. HeckelmanDIVERSITY, EQUITY, AND INCLUSION: HOW TO PRIORITIZE AWARENESS WITHIN YOUR ORGANIZATIONThis year has been a year of national reckoning. Instances of police brutality against African Americans and the systemic inequities that have led to the effects of COVID-19 falling disproportionately on people of color have been brought to the forefront of our national dialogue. Though these injustices are by no means new, 2020 has ushered in a new wave of civil rights activism and has demanded that leaders look inwards at the ways in which their organizations have played a role in perpetuating injustice and exclusion. Many businesses have begun the process of reflection and are moving toward actionable steps...2020-08-1920 min
Change and Thrive with Dr. Wendy L. HeckelmanCOACHING DIRECT REPORTS THROUGH TRANSITIONWe know that many organizations are going through large, fundamental transformation and in other cases, smaller shifts in how they do business. As organizational strategies shift, it is critical that leaders understand those changes and the impact on their teams and individuals. Often times, these strategic shifts require new capabilities and skills. In today’s episode, my guest Loretta Cate and I are going to share some tips and best practices to COACH direct reports through transition. Thanks for tuning in! #changeandthrivepodcast #wlhconsulting #wendylheckelmanphd
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: htt...2020-08-1217 min
Change and Thrive with Dr. Wendy L. HeckelmanCREATE A HIGH-PERFORMING TEAM TO DELIVER RESULTS IN TODAY'S NEW NORMALA lot has and continues to happen as a result of the pandemic… many organizations are fundamentally revisiting their strategy and implementing changes to their vision and goals.
This has resulted with changes to team structures. Whenever there are new leaders, new teams and new ways of working, leaders need to re-evaluate how they engage their teams. This challenge is amplified given that everyone is still working virtually with continued variability when teams can get together again.
Andre Carnegie is quoted as saying “Teamwork is the ability to work together toward a common vision, the abil...2020-08-0513 min
Change and Thrive with Dr. Wendy L. HeckelmanPLANNING FOR RISK WHEN UNDERGOING LARGE SCALE CHANGEWe know that the pandemic and the economic impact is forcing organizations to transform their strategy and ways of working.
Michael Porter is quoted as saying “Risk is a function of how poorly a strategy will perform if the ‘wrong’ scenario occurs’. As part of our approach to change implementation, we believe it is critical for organizations embarking on their change journey to CONSTRUCT A PLAN TO ADDRESS BUSINESS IMPACT AND RISKS.
In today’s episode we are going to talk about the importance of Planning for Risk when inside your change journey. I’ve had the privi...2020-07-2915 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE IMPORTANCE OF LEADERSHIP COMMITMENT WHEN DRIVING LARGE SCALE CHANGESuccessful change does not happen if leaders are not on board! They need to Commit by owning the change and preparing to lead. Since commitment establishes the correct psychological infrastructure, it may take time to cement it! The business case for change, which is paramount, requires explicit information on what is changing and the reasons behind it. Commit accounts for funneling this information properly.
In today’s episode I want to talk about the importance of Leadership commitment when inside your change journey. I’ve had the privilege to work with Kyle Jenne, Chief Commercial Officer for Akcea...2020-07-2213 min
Change and Thrive with Dr. Wendy L. HeckelmanLEADING DURING DIFFICULT TIMESAs L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. Leading through change is not easy under regular business circumstances, let alone during a crisis. As change experts we know that living in a VUCA world, characterized by Volatility, Uncertainty, Complexity, and Ambiguity is the backdrop for what motivates strategic change and the need for leadership agility.
In today's episode my guest Phil Sigler and I share some w...2020-07-1616 min
Change and Thrive with Dr. Wendy L. HeckelmanDRIVING CULTURAL CHANGE: CULTIVATING AND MAINTAINING A DIVERSE AND INCLUSIVE WORKPLACEhttps://wlhconsulting.com/cultivating-and-maintaining-diverse-and-inclusive-workplace/
If leaders would like to thrive during this COVID-19 Pandemic maintaining a diverse and inclusive workplace is of the utmost importance!
In response to the national dialogue on racism and social justice, the business community is actively taking a role. CEOs and professional societies are issuing letters of support and acknowledging the need to be reflective and do more to overcome institutional racism. As experts in organizational culture and talent retention, WLH is asking the critical questions and leveraging our experience to support moving the dialogue forward. What steps can companies tak...2020-07-0809 min
Change and Thrive with Dr. Wendy L. HeckelmanTHE 5C's OF TRANSITION LEADERSHIPThe very essence of change is that it can happen quickly, right before your eyes. By its very nature, change is disruptive and can throw even the most skilled leaders and individuals off balance. Fortunately, with proper planning and preparation, leaders can not only handle change, but can thrive during change!
In today’s episode, my guest Sheryl Unger and I want to introduce you to a validated change management framework called the 5C’s of Transition Leadership and discuss the critical role effective communication plays throughout the process.
Listen now on your favorite podcast plat...2020-07-0112 min
Change and Thrive with Dr. Wendy L. HeckelmanSUCCESSFULLY DRIVING CHANGE AND THE ROLE OF A TRANSITION LEADERhttps://wlhconsulting.com The Covid-19 Pandemic, the economic devastation and push for social justice is forcing organizations to fundamentally revisit their business strategy. We know that change is difficult and 70% of all change initiatives fail. In today's podcast episode I address these challenges and give you some tips to re-define your role as a transition leader to successfully drive change! Listen and subscribe to never miss an episode! - Wendy
#changeandthrivepodcast #changeandthrive #changeleadership#changemanagement #wlhconsulting #wlhlearning #wendyheckelmanphd
---
Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message
Support this podcast: https://anchor.fm/wendy-l-heckelman-phd/support2020-06-2410 minChange and Thrive with Dr. Wendy L. HeckelmanRX FOR LEADING DURING DIFFICULT TIMESLeading change is an essential leadership capability, especially during these unprecedented times. Your leaders play a critical role in dealing with this crisis across their organization, and within their teams. As change experts we know that living in a VUCA world, characterized by Volatility, Uncertainty, Complexity, and Ambiguity is the backdrop for what motivates strategic change and the need for leadership agility. COVID-19 (Coronavirus) is testing leaders’ agility on multiple levels, but I have some tips that will help you lead during these difficult times. Grab your lunch and notepad so we can get started! - Wendy
Ar...2020-06-0501 minChange and Thrive with Dr. Wendy L. HeckelmanRX FOR RE-ENGAGING ACCOUNTS POST-PANDEMICEverything we know about healthcare and the way it is delivered has changed forever, forcing organizations to re-evaluate their ecosystem for impact. Leaders need to be equipped for this new normal and I have some quick tips to help you create a re-entry strategy that will help your organization thrive during change. Grab your lunch and notepad so we can get started!
- Wendy
Are you ready to re-calibrate, re-engage, re-imagine and re-define your team? Register for our LIVE Virtual Workshop, “℞ for Leading During Difficult Times,” on June 19, 2020 at 2PM EST.
Visit us online...2020-06-0401 min