Shows
Future Shop Podcast with WSLEP82: Gen A – White Space Opportunity or Not…(Yet)? with Candace CorlettIn this episode, Wendy Liebmann talks to WSL’s president, Candace Corlett about the emerging Gen A population, and other opportunistic shopper segments that can drive much needed retail growth in the near future. They discuss: The size of the Gen A cohort. What makes them unique.Whether Gen A is ready for prime-time shopping or merely influencers. At least for now.Why the 50+ population is the bigger opportunity today – and ripe to drive retail growth. Immediate opportunities to support Caregivers – younger and older shoppers stressed by their new everyday roles – and drive traffic and sales growthImplicat...2024-10-2823 min
Future Shop Podcast with WSLEP66: 2024: Caution! Retail Curves Ahead with Candace Corlett, WSLIn this episode, Wendy Liebmann talks to WSL’s president Candace Corlett about the latest How America Shops® research that reveals how Americans are feeling (not happy), and what that means for 2024 and beyond (challenging). They discuss:How shoppers see the challenges for their standard of living in 2024, and what they plan to do about it. The lack of innovation that leaves shoppers wanting – with little inspiration to pay more.Where shoppers will actually spend more in 2024 – categories, services and retail experiences. There are some.New ways shoppers are defining convenience, value and values. There’s a...2023-12-1430 min
Future Shop Podcast with WSLEP59: The Paradox of the New Shopping World with Candace Corlett, WSLIn this episode, Wendy Liebmann talks to WSL’s president Candace Corlett about the latest How America Shops® research that addresses the foundational changes in shopper sentiment and behavior as a result of five years of turmoil. (That’s right, it’s not only about the pandemic.)They discuss:The paradox of shoppers’ “just in case” approach to spending versus treating themselvesThe paradox of shopping in many, many more places – channels, stores, digital – versus wanting to make their shopping lives easierThe paradox of the new shopper journeyThe paradox of what makes a brand – and the real challe...2023-08-3136 min
Future Shop Podcast with WSLEP51: Planned Disruption. You Do Not Own the Shopper. With Candace CorlettIn this episode, Wendy Liebmann talks with Candace Corlett, WSL’s president, about the current state of planned disruption that shoppers have created for themselves, and the resultant impact on brands and retailers.They discuss:How shoppers have created new and dynamic ways to shopThat there is no longer an orderly path to purchaseThe implications for supply chain of people now buying in 40% more places than they did in 2014, including the metaverseThat companies can no longer assume they own the customer. There is no “my customer”. The role of the physical store now as the place to find...2023-04-1731 min
Future Shop Podcast with WSLEP41: The Next Wellness Frontier: New Challenges, Categories, and Retail with Candace CorlettIn this episode WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss:How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health issues.How trust of established professionals has eroded as America continues to move through the COVID pandemic.That technology has had both a positive and negative impact on wellness – from the benefits of virtual health care to the proble...2022-10-1728 min
Future Shop Podcast with WSLEP39: Shopping in Inflationary Times. Long Slog vs. Whiplash? with Candace CorlettIn this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss how shoppers are dealing with spiraling price increases, how this moment is different from 2008, and how companies need to respond. They preview WSL’s upcoming Wellness study (The New Wellness Frontier). And the baseball season. (Yes, really!)They discuss:WSL’s latest research on shoppers’ responses to inflation; how categories and retailers are being impacted based on new choices and trade-offs shoppers are making, and issues surrounding premiumizationHow this is different from the global economic crisis in 2008 (for those who can remember)Wha...2022-08-1723 min