Shows
Masters in TravelEp 252 What if we started our agency today? with Julie LanhamWhat would we do differently if we started our travel agency all over again today? In this episode, Whitney sits down with industry veteran Julie Lanham, President of Vacations to Remember, to explore that question. Julie brings 40 years of perspective, having built her agency from the ground up long before host agencies, online bookings, or social media existed. Together, she and Whitney unpack what they’d repeat, what they’d absolutely change, and how new advisors can learn from decades of experience. From boundaries and mentorship to CRMs and hiring support, this conversation is both reflective and refreshingly real abou...
2025-12-021h 05
Masters in TravelEp 250 Shop Talk: Delegation, Marketing on the Go, and Building Wealth as a Travel EntrepreneurIn this month’s Shop Talk, Brianna and Whitney open up about the realities of travel, delegation, and growth as a travel entrepreneur. Whitney shares highlights from her recent trip to Greece and the honest challenges of creating content while managing client work on the go. Together they talk about what it really takes to balance marketing, travel, and team leadership without burning out. Their conversation unfolds into lessons from mastermind retreats, the importance of profit and wealth-building, and how both are reimagining what growth looks like in this next season of business. It’s a candid conversation about buil...
2025-11-1140 min
Masters in TravelEp 231 [REPLAY] How to effectively ask for and leverage reviewsOn today's episode, Whitney is joined by Jen Lee, VP of Industry Engagement and Support for Travel Planners International, to talk about a valuable asset for any travel business: client reviews. Get tips on how to ask for reviews and maximize their potential for attracting future clients. Whitney and Jen talk about how to prompt clients to leave detailed reviews, how to respond to positive and negative reviews, and how to creatively leverage views on your online presence.*For the next few weeks, enjoy replays of listener favorite episodes that were previously behind a...
2025-07-0147 min
Masters in TravelEp 214 Shop Talk: Strategic investments for travel business growthIn classic Shop Talk style, this week Whitney & Brianna delve into sharing about their personal and professional journeys as travel entrepreneurs. Brianna shares about her decision to join a high-level mastermind and the importance of aligning business growth with personal peace and fulfillment. Plus, Whitney spills the tea on her recent transformative trip to South Africa, highlighting its impact on her marketing strategy and client engagement. For some inspiration on investing in one's self and travel business, the importance of setting intentional goals, and how to utilize travel experiences for strategic business development...tune in!Learn more...
2025-03-0439 min
Masters in TravelEp 209 Shop Talk: Hot takes for travel advisors in 2025 (plus, branding + marketing strategies!)In our first Shop Talk of 2025, we (Whitney & Brianna) bring back the tradition of opening up about what's going on in our travel businesses. There's some strategizing, some win-sharing, and a little venting, too. We delve into ongoing branding and marketing strategies that are working and that aren't, like Brianna's experience with a new marketing hire and Whitney's evaluation of her brand authenticity. Plus, we share personal anecdotes and hot takes about popular travel destinations!
2025-01-2849 min
Masters in TravelEp 184 How to curate a personalized selection of hotels for client proposalsPersonalization is the key to success when it comes to your client experience. So, how do you curate a personalized selection of hotels to share with your clients when planning a new trip? Tune in to learn from three top travel advisors (Whitney Shindelar, Julia Matheson and Kate Sullivan), all self-proclaimed hotel lovers, on how they select hotels to include in proposals and how they present them to clients. This episode was a free webinar hosted by The Hive – if you want to learn more about how to transfer these skills to The Hive, visit thehive.travel/eventdemos to see...
2024-07-301h 05
Masters in TravelEp 171 Shop Talk: Free Podcast, Team Delegation & Client BudgetsWelcome back to Shop Talk, where Brianna and Whitney share about what is going on in their businesses right now. This week they delve into the dynamics of team workflow efficiency and delegation, particularly the transition from task delegation to autonomy in decision-making. Brianna shares about how she handled unforeseen travel incidents, and Whitney is systematizing responses to enhance client communication Lastly, they talk about why they dropped the podcast paywall and the bigger picture for Masters in Travel moving forward! (Oh, and there’s a little bit of healthy venting about problematic clients…we know you know).
2024-04-3055 min
Masters in TravelEp 168 Shop Talk: Marketing + Maximizing Team OutputIt's time for Shop Talk, where Brianna and Whitney talk about what is going on in their businesses right now. Whitney is preparing for maternity leave, and both she and Brianna are thinking about how to work with their teams to achieve proactive client management and nurturing client relationships. Plus, they chat about their individual strides toward aligning marketing efforts with business goals to continue attracting their ideal clientele.
2024-04-0952 min
Masters in TravelEp 168 Shop Talk: Marketing + Maximizing Team OutputIt's time for Shop Talk, where Brianna and Whitney talk about what is going on in their businesses right now. Whitney is preparing for maternity leave, and both she and Brianna are thinking about how to work with their teams to achieve proactive client management and nurturing client relationships. Plus, they chat about their individual strides toward aligning marketing efforts with business goals to continue attracting their ideal clientele.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/mastersintravel/message
2024-04-0952 min
Masters in TravelEp 165 How to plan for an extended leave without slowing down your momentumEvery business owner will inevitably need to take time off. In this episode, we're talking about an extended leave that Whitney is about to embark on – maternity leave! To prepare, she chats with guests Madeline and Kristen of Steuber Travel Group, as the mother-daughter duo (and business partners) have recently navigated Madeline's own maternity leave. They share their experiences and perspectives on the nuances of preparing for leave, how to actually disconnect during it, and the physical and mental healing process mothers go through. They also chat about delegating tasks, trusting the team, and the financial considerations of taking lea...
2024-03-1948 min
Masters in TravelEp 164 Shop Talk: Financial Goals, Hiring, and Marketing EvolutionIn this Shop Talk episode, Master in Travel leaders Whitney and Brianna have their monthly conversation where they compare notes about running their travel businesses. Buckle up, because this week the convo covers several topics, including finance coaching, marketing strategies, client segmentation, and the mental shift required as an entrepreneur shifts into a CEO role. Plus, both are currently thinking about or preparing to hiring new team members and are exploring all the intricacies of financial planning and properly delegating. Both hosts are over seven years into business in the travel industry, but their conversations are repeatedly inspiring and...
2024-03-1250 min
Masters in TravelEp 161 How to find the best host agency fit for your travel business (for both new and experienced advisors!)Host agencies...how do you find the right fit for you? Whitney delves into this world with special guest Steph Lee, the founder of Host Agency Reviews. They discuss the importance of transparency in the travel industry, the challenges and opportunities that come with reviewing host agencies, and tips for travel advisors on switching host entities. Steph shares her personal journey from managing a host agency to creating a vital industry resource that helps travel professionals make informed decisions based on honest reviews and comprehensive directories.
Discover more at: https://www.mastersintravelpod.com/podcast
2024-02-2054 min
Masters in TravelEp 160 Shop Talk: Strategies for Efficient Travel Planning and Rapid ResponsesIn the ever-candid Shop Talk episode, Whitney and Brianna take a behind-the-scenes dive into the inner workings of their travel businesses, sharing industry insights, frustrations, and successes. In today's episode, they grapple with the intricate dynamics of trip planning and client expectations to the broader questions of workload management and goal-setting. Get tried-and-true experiences and tactical approaches to ensure client satisfaction and business growth, even while managing a team and the intricacies of being a CEO and travel advisor. This episode is a must-listen for travel professionals seeking insights into balancing the fast-paced world of travel planning with sustainable...
2024-02-131h 13
Masters in TravelEp 158 How to harness the power of lead magnets and email marketing to grow your businessIn this episode of Masters in Travel, Whitney dives into the art of marketing with the experienced Kaytee Fisher, founder of Moxie & Fourth, and guru about all things email marketing for travel advisors. They dissect the strategic layers of marketing: the importance of understanding your target audience, the value of consistency, and tools and tricks for upping engagement. Plus, Kaytee shares her insights on the balance between using various marketing platforms and concentrating on a few that yield the highest ROI. Whether you are just starting as a new advisor and need the basics, or are a seasoned advisor...
2024-01-301h 06
Masters in TravelEp 156 How to market and promote the destinations you want to sell mostLooking to improve your marketing? In this episode, Whitney is joined by Madeline Steuber of Steuber Travel Group. Madeline shares about her successful marketing efforts in driving business to specific destinations and strategies for identifying client segments and tailoring her marketing strategy to each segment's needs. They also chat about the importance of authenticity, addressing pain points, and building trust with clients. Plus, learn about the value of repetition and the impact it has on profitability.
2024-01-1654 min
Masters in TravelEp 155 How HAR's Travel Advisor Report reveals income and experience trendsSteph Lee, founder of Host Agency Reviews, joins Whitney on the Masters in Travel Podcast this week to discuss the annual travel advisor surveys and reports. These annual reports provide valuable data like the average earnings of travel advisors, the percentage of advisors charging fees, the length of time advisors have been in the industry, and more. For example, 2023 data shows that the average annual income of a hosted travel advisor is $47,000, while the average annual income of an independent advisor is $68,000. Check out this episode for more insights that any travel advisor will gain from!
2024-01-0958 min
Masters in TravelEp 154 Shop Talk: Year End and Beginning Reflections and GoalsHappy New Year! In this episode of the Masters in Travel podcast, Whitney and Brianna discuss their end-of-year reflections and goals for the upcoming year. Get tips on the importance of journaling and reflecting on client feedback, plus hear their experiences with time-consuming tasks and the need to delegate or eliminate them. Lastly, they talk about the significance of setting goals and tracking key performance indicators (KPIs) to measure progress. Start your new year off strong with this informative episode!
2024-01-0248 min
Masters in TravelEp 153 How intrinsic motivation can transform your teamJoin Whitney and special guest Whitney Warren for this week's episode as they delve into the intricacies of self-sabotage and the fascinating landscape of intrinsic motivation within business leadership. They talk about how certain Enneagram personality types can lead to entrepreneurs inadvertently hindering their own success. Plus, they offer unique insights into the world of business ownership, discussing the balancing act of power, control, and personal growth, all while understanding the different motivational drives that fuel us.
2023-12-261h 20
Masters in TravelEp 151 Behind the Technology: Tern Travel EditionTravel advisors use technology every day in their work! In our Behind the Technology episodes, we introduce you to tech tools that can help you in business. David Shulll, co-founder and CEO of Tern Travel, joins Whitney to share how Tern Travel is working to create a tool that enables travel advisors to manage their businesses more efficiently. The best part? He asked advisors what they need out of a CRM and planning tool! That's why he and his team have built a comprehensive platform that integrates various tools and workflows into one system.
2023-12-1254 min
Masters in TravelEp 150 Why Linkedin is an untapped resource and how to leverage it for your travel businessAre you using Linkedin for your travel business? In this episode of the Masters in Travel Podcast, guest Jenn Lee joins Whitney to discuss the untapped potential of LinkedIn for travel advisors. It's known as a social media and professional development marketing platform, but what other uses can Linkedin provide? We explore how LinkedIn can be used to build a personal brand, connect with potential clients and collaborators, and curate a unique content library. How can you use LinkedIn to attract the right audience and achieve specific business goals? Find out, plus more, in a conversation that will be...
2023-12-0554 min
The Evoke EQ PodcastBuilding Effective Teams with Whitney ShindelarThis week, Whitney Shindelar returns to the Evoke EQ podcast to discuss the importance of understanding intrinsic motivation in the hiring and leadership process. They explore the difference between extrinsic and intrinsic motivation and how it impacts individuals in the workplace.
2023-12-021h 25
Masters in TravelEp. 147 How to effectively ask for and leverage reviewsOn today's episode, Whitney is joined by Jen Lee, VP of Industry Engagement and Support for Travel Planners International, to talk about a valuable asset for any travel business: client reviews. Get tips on how to ask for reviews and maximize their potential for attracting future clients. Whitney and Jen talk about how to prompt clients to leave detailed reviews, how to respond to positive and negative reviews, and how to creatively leverage views on your online presence.
2023-11-1447 min
Masters in TravelEp 146 Shop Talk: Analyzing Data, Working with DMCs, and Setting Effective GoalsWelcome to Shop Talk, a new monthly series where we (Whitney and Brianna) chat about what’s going on in our businesses right now - what’s exciting and what’s challenging. In this first Shop Talk episode, we are discussing the importance of analyzing data in our travel businesses to track and analyze numbers to make informed decisions and set realistic goals. Whitney shares how she compiled and analyzed data from her trips in 2023, leading her to set new goals for 2024, such as increasing the number of trips and implementing a minimum spend requirement. We're also sharing our experi...
2023-11-071h 08Masters in TravelEp 145 How to build a network of potential clients when you don't already have one: Strategies and TipsWhitney and Lindsey discuss the challenges of building a network as a new business owner. They emphasize the importance of identifying your sphere of influence and finding potential clients within your existing relationships to get started. They dive into a variety of ideas and suggestions for ways to continue building your network and sphere of influence which will ultimately aid in building a book of business. The key is to be authentic and find networking strategies that align with your personality and interests. They also discuss the importance of asking for referrals and leveraging existing clients as advocates.
2023-10-311h 17Masters in TravelEp 144 A New Vision for Masters in Travel: Coming together to level up for 2024 (and an invitation to join us!)Whitney Shindelar and Brianna Glenn discuss the importance of collaboration and having a community of like-minded individuals in the Masters in Travel community and Think Tank. They mention the rebranding of the podcast and website, as well as the introduction of new segments like Shop Talk and the Advisor Accelerator. They emphasize the value of peer-to-peer conversations and the opportunity to learn from others in similar stages of business. They also highlight the new approach of having more nuanced and relevant discussions based on specific topics. The calls and discussions will be recorded for easy access to resources. Overall...
2023-10-2454 minMasters in TravelEp 143 How to set minimum spend parameters that are right for our business and our clientsOn this episode of Masters in Travel, host Whitney Shindelar is joined by Ashley Theis, owner of the Constant Wayfarer to discuss various aspects of travel planning. They delve into the importance of setting boundaries with clients, the challenges of working within different budgets, and the need for self-reflection to find the right opportunities. Additionally, they talk about the benefits of working with in-country partners, the power of trust in the advisor-client relationship, and the value of analyzing past trips to improve future planning.
2023-10-1749 minThe Evoke EQ PodcastCreating EQ Within a Community with Whitney Shindelar and Brianna GlennWhitney Shindelar and Brianna Glenn join the podcast to discuss their community for travel advisors, Masters in Travel. They talk about the importance of collaboration and sharing in the travel industry, and how the community provides a space for growth and support. They also discuss the recent retreat they organized, which included a workshop on the Enneagram and its impact on personal and professional growth. The Enneagram helped participants gain self-awareness and understand their motivations and behaviors.
2023-10-0854 minMasters in TravelEp 138 On how to set realistic growth expectations for your travel businessIn this episode of Masters in Travel, host Whitney interviews Brianna Glenn, owner of Milk and Honey Travels, about business growth expectations. They discuss the importance of setting realistic goals, tracking key metrics, and investing in your business. They also emphasize the need to analyze your time and make intentional decisions to work on your business rather than just in it. Brianna highlights the significance of identifying and articulating the value proposition of your business to attract clients and create a memorable brand experience. They stress the importance of self-auditing your brand experience and continuously improving it to stand...
2023-09-211h 13Masters in TravelEp 137 On the tech stack all advisors need to build a profitable, efficient travel businessSandy Saburn, Chief Membership Officer at Gifted Travel Network, joins host Whitney on the Masters in Travel podcast to discuss the importance of technology for travel advisors. They address common misconceptions about technology in the industry and highlight the need for advisors to invest in the right tools from the beginning. They outline a tech stack that includes a research and knowledge tool, a CRM and workflow management system, a client outreach platform, an itinerary builder, and a money management tool. They emphasize the value of these tools in saving time and increasing efficiency, and discuss emerging trends in...
2023-08-311h 04Masters in TravelEp 134 How managing expectations leads to success for both advisors and supplier partnersOn this episode of Masters in Travel’s Master Hour, host Whitney Shindelar and guest Brunilda De Jesus discuss the importance of managing expectations in the travel industry. They dive into the nuances of different tour operators and DMCs, providing valuable insights for travel advisors. From understanding the different types of tours and clarifying group sizes, to proactive measures taken by certain tour operators and the role of representation companies, this podcast offers practical advice for creating unforgettable travel experiences. This podcast is a must-listen for anyone looking to navigate the complexities of managing expectations in the travel industry.
2023-08-0950 minMasters in TravelEp 133 From Inbox Overload to Assistant Bliss: Mastering Email Delegation for Business SuccessOn this episode of Masters in Travel, Whitney is joined by Mary Beth Lynn as she shares her journey of finding work-life balance and maximizing efficiency in the industry. With valuable insights on effective email management and the benefits of hiring an assistant, this episode is a must-listen for travel agents looking to take their business to new heights. Learn how to delegate with trust, batch emails for increased productivity, and prioritize tasks effectively. Don't miss out on the opportunity to gain valuable tips and strategies and revolutionize your approach to the travel industry.
Free Life Changing Assistants...
2023-08-021h 00Masters in TravelEp 132 Inbox Insanity: Untangling the Web of Emails with Wit and Wisdom - Part IIIn part two of our series on inbox management, Whitney is joined by Torri Johnson. Torri shares her invaluable insights and strategies for efficiently managing your inbox as she and Whitney discuss the importance of organization and the impact it can have on productivity. From creating folders for different categories of emails to utilizing helpful features like stars and labels, Johnson's expert tips will revolutionize the way you approach inbox management. Whether you're a professional looking to streamline your workflow or simply seeking inspiration for increased productivity, this podcast episode is a must-listen.
2023-07-2538 minMasters in TravelEp 131. Inbox Insanity: Untangling the Web of Emails with Wit and Wisdom - Part IOn this episode of Masters in Travel, Whitney is joined by travel professionals Korrine Johnson and Madeleine Steuber as they share their insights and strategies for efficient inbox management. With the challenges of juggling multiple clients and bookings, they offer practical tips on streamlining inbox organization, utilizing search functions and labels, and prioritizing tasks. They also discuss the importance of setting dedicated times for email management, managing notifications, and integrating task management tools. By implementing these strategies, travel professionals can enhance productivity, reduce stress, and deliver exceptional service to their clients. Tune in to this podcast episode to revolutionize...
2023-07-1851 minMasters in TravelEp 130 Delegating, Training, and Letting Go: Finding the Secret Sauce of SuccessOn this month’s special Master Hour episode of Masters in Travel, host Whitney Shindelar is joined by members of the community to dive deep into the world of hiring, training, and delegating in the travel industry. With valuable insights from industry professionals, they uncover the strategies and challenges faced by travel professionals in effectively nurturing and developing their employees. From creating tutorial videos to delegating tasks to virtual assistants, this podcast episode offers practical advice that can revolutionize the way travel professionals approach their business. If you're looking to streamline your processes, free up time for higher-value tasks, an...
2023-07-111h 04Masters in TravelEp 127 How to lean into social media as a research tool for your travel businessOn this episode of Masters in Travel, we delve into the world of social media and its impact on modern travel. Whitney, Meredith Donaldson, Jenna Swan, and Julie Patterson discuss the importance of Instagram as a platform for travel research, the challenges of maintaining a consistent social media presence, and the need for cross-referencing information found on social media with other sources. Insightful and informative, this podcast will provide valuable tips and advice for travel advisors looking to use social media to create more meaningful and memorable travel experiences.
2023-06-131h 00Masters in TravelEp 126 On Solving Career Pain Points and the Journey That Got Us Here with Humans of TravelThis week is a special episode with Masters in Travel host, Whitney Shindelar, interviewed by Emma Weissman, host of the Humans of Travel podcast and managing editor of TravelAge West magazine.
The Humans of Travel podcast features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the experiences — the highs and the lows — that make them human. Past guests have included Valerie Wilson, Terry Dale, Shannon Stowell, Korrine Johnson, Vicki Freed and many others...
2023-06-0645 minMasters in TravelEp 124 Behind the Technology: The Hive EditionOn today’s episode of Masters in Travel, we are flipping the script. Our guest for this special episode is usually on the other side of the mic shining as the podcast host. Whitney Shindelar has been spending months dreaming about and developing The Hive. The Hive is an exciting new piece of technology for travel advisors. Join Brianna Glenn and Kate Sullivan as they interview Whitney and learn more about The Hive.
2023-05-231h 02Masters in TravelEp 123 Unlocking Personal and Professional Growth with the EnneagramIn this episode of Masters in Travel, Whitney is joined by Brianna Glenn, owner of Milk and Honey Travels, and Whitney Warne of Evoke EQ. Together they explore the power of self-reflection and emotional intelligence. Listen as they discuss how the Enneagram system can help you gain insight into yourself and others, build trust in relationships, and create a better understanding of your business. Tune in and unlock the secrets to success.
2023-05-1653 minMasters in TravelEp 122 How wmnsWRK is changing the game and empowering new supplier partners to break into the industrywmnsWRK Tourism Accelerator is the tourism industry's first business accelerator for women and non-binary early stage entrepreneurs. While we're always looking for more support and resources for travel advisors entering the industry, wmnsWRK is specifically for those looking to start businesses in the supplier side of the industry. On this episode of Masters in Travel Whitney is joined by Iris Serbanescu, Founder of wmnsWRK, as Iris shares her journey and inspiration to support the tourism industry in this way.
2023-05-101h 00
Masters in TravelBehind the Technology: The HiveOn today’s episode of Masters in Travel, we are flipping the script. Our guest for this special episode is usually on the other side of the mic shining as the podcast host. Whitney Shindelar has been spending months dreaming about and developing The Hive. The Hive is an exciting new piece of technology for travel advisors. Join Brianna Glenn and Kate Sullivan as they interview Whitney and learn more about The Hive.
Whatever you're researching right now, the question that you can't find an answer to, it's on the Hive. The Hive is a...
2023-05-021h 02Masters in TravelEp 120 On knowing when to hire and how to find the right person for your businessOne of the biggest topics over the last few months in the Masters in Travel Community and Think Tank is hiring. When do we know we are ready to hire? How do we hire? Where do we find qualified candidates? There is so much to consider in the hiring process and the list goes on and on. On this episode of Masters in Travel, Whitney is joined by Kate Sullivan, Owner of Anthology Travel. Both Whitney and Kate have recent experience of the laborious cycle of hiring and finding answers to all of these questions. Listen in for steps...
2023-04-251h 03Masters in TravelOn Saving Time During the Proposal and Selling Phase - Is there More to The Sales Process beyond the proposal?A few weeks ago, Kate Thomas and Whitney enjoyed a friendly dialogue over the time spent on beautifying supplier proposals and how important we feel this is for our businesses. While discussing this topic, we realized there's something more to this, which is likely what's causing the roadblock on anyone switching sides or switching teams on this topic. On today’s episode of Masters in Travel, Whitney, Kate Thomas, and Heather Christopher take a step back and dig deeper into what happens before we receive a less than beautiful supplier proposal.
2023-04-181h 15Masters in TravelA Q1 Check in - Where are you at with your business goals?We’re almost at the end of quarter one and it’s time to dive back into goal setting. On today’s special Master Hour episode of Masters in Travel, Whitney is joined by members of the Masters in Travel Community and Think Tank to check in on everyone’s progress since January. Whether you feel like your progress is on track, or you feel behind, checking in on goals is so important to do.
2023-04-111h 08
Masters in TravelBehind the Technology: Lucia EditionFor professional travel advisors, the technology that we use is vital for running our day-to-day businesses well. We often don't know what's going on behind the scenes of these technologies. How did this company, tool, or idea get started? How do they decide what features to build next? On today’s episode of Masters in Travel, we learn about Lucia, a freelancer marketplace for travel. Whitney is joined by Grace McBride, the founder of Lucia, as Grace gives us the inside scoop into Lucia, where it came from, what it’s doing now, and where it’s headed in the fu...
2023-04-0451 min
Masters in TravelDemystifying Air: How to elevate the experience when booking air for clientsThe question of whether or not to book flights for our clients is an ongoing conversation. There can be stress, anxiety, confusion, and uncertainty that most advisors don’t want to deal with, no matter what the extra commissions are. But is there a way to make it more efficient and less of a headache, while adding a high touch, customized service? On today’s episode of Masters in Travel, Whitney is joined by Lary Neron, founder of Airfare Consultants. Lary is an expert in all things air and flight booking and managing and he brings some incredible tips and...
2023-03-281h 12
Masters in TravelOn Saving Time During the Proposal and Selling Phase - What’s Worth It and What’s NotOn this episode of Masters in Travel, Whitney and Kate Thomas of Travel Pro Theory put on their boxing gloves to debate a very divisive and hot topic. Should you be forwarding on proposals and itineraries directly from suppliers to clients? Following an Instagram post from TPT, many advisors are talking about if this is a very good idea, or a very bad idea. Listen in as Whitney and Kate discuss whether this time saver is worth it and how to maximize your efficiency when sending out proposals and itineraries.
2023-03-2143 min
Masters in TravelOn leveling up from an exhausting side gig to full time travel professional CEOAs a beginning travel advisor, there’s so many thoughts, worries, fears, and insecurities surrounding how to actually make money in your business. Though some advisors dive in headfirst with no doubts at all, some still wonder to themselves, is this really going to work?
If you're listening today and you're currently in this position of worry and doubt, just know we see you and we're here to support you. We've all been through it. On today’s episode of Masters in Travel, Whitney is joined by a longtime member of the Community and Think Tank and owne...
2023-03-1444 minMasters in TravelA Master Hour on planning, tracking, and achieving your business goalsWith the new year, the topic on everyone’s mind are setting goals for the new year. On this month’s Master Hour edition of the Masters in Travel Podcast, Whitney challenges the community to take concrete steps in creating a plan and goals for 2023. Whether you live and die by goal setting, whether you love it or it stresses you out, creating goals for your business can help to keep you and your business on track throughout the entire year.
2023-03-071h 19
Masters in TravelOn growth, experimentation, pivots, and expansionOn this episode of Masters in Travel, Whitney is joined by Kate Thomas, owner of North and Leisure and Co-Founder of Travel Pro Theory, as she shares some insight and behind the scenes on her newest project. She’s been reaching out to fellow travel advisors and turning these ideas into an amazing resource for everyone to use. Together Whitney and Kate discuss the ins and outs of the digest, starting new businesses, pivoting, and expanding your ideas.
2023-02-2853 min
Masters in TravelHow to Completely Pivot Your Business and Not Just Survive, But ThriveThere are so many different ways that advisors can get started in this business. But it's always just a matter of time before a change needs to happen. Sometimes we wonder what our business could be if we shifted or if we pivoted a little bit. But how do we pivot and shift our business? On today’s episode of Masters in Travel, Whitney is joined by Heather Olivarez from Hummingbird Global Getaways. After changing her business in a major way, Heather has learned so much about the process of pivoting. Listen in as they discuss the why and ho...
2023-02-2138 minMasters in TravelHow two advisors reached $1M in sales for the first time in 2022 and their learnings along the way II$1 million in sales is no small feat. No matter if you’ve been working in your business for 1 year, 5 years, or 10 years, this goal is not something that can be achieved without hard work and dedication. But should we put so much importance and our own self value on a single metric? On this episode of Masters in Travel, Whitney is joined by two incredible advisors to continue this discussion on the $1 million mark. Our guests today are Lauren Bailey, owner of Lauren Bailey Travel Co. and Sarah Sullivan, advisor with Jetset World Travel. Both advisors have achieved $1 million in...
2023-02-1452 minMasters in TravelHow three advisors reached $1M in sales for the first time in 2022 and their learnings along the way IOne of the most common metrics of success talked about in this industry is the goal for one advisor to generate 1 million dollars in sales. Everyone has different ideas of what it means to hit this goal, but no matter which way you think about this metric, it's no small feat. But should it be the milestone that we are all reaching for? And should it take on so much importance? On today’s episode of Masters in Travel, Whitney is joined by three incredible advisors that hit that 1 million goal in 2022. Our guests today are Ashley Theis, Owner of...
2023-02-071h 15Masters in TravelA Master Hour on how to tap into masculine and feminine energies to balance work and lifeWhen we think of energy, we typically think of our body’s physical energy. But is that all that there is? On today’s special Master Hour episode of Masters in Travel, Whitney is joined by Alex Nickl, founder of The Fuel Method. Alex shares some deep insight into the deeper layers of energy, and how to tap into the masculine and feminine energies within each of us.
2023-01-311h 19Masters in TravelInsights from the supplier’s perspective: How to foster better communication with our most important supplier partnersAlthough we work with supplier partners every day to facilitate the incredible trips that we plan, we don't actually know a lot about the day-to-day of our supplier partners. What's happening behind the scenes at hotels around the world or in a DMC's office? And vice versa, do supplier partner have insight into travel advisors and what's going on in our day-to-day? On this episode of Masters in Travel, Whitney is joined by Kirsten Gardner, CoFounder of Outlier Journeys and Natalia Aldacour-La Borie, Director of Sales and Business Development at TL Portfolio. Together they try to pull back the...
2023-01-2449 min
Masters in TravelBuilding your team, maximizing the skills of others, and stepping into a leadership roleThere are many learning curves that travel advisors face throughout their journey. From starting your own business, managing, hiring, and eventually growing into a leadership role to guide the team you've built. It’s very difficult, if not impossible, to navigate this journey on your own. On today’s episode of Masters in Travel, Whitney is joined by Julie Lanham, president of Vacations to Remember. Julie shares her experience and her journey into leadership.
2023-01-1759 min
Masters in TravelHow to organize your time, be productive, and optimize your brain spaceOne of the most common concerns of travel advisors is systems, processes, and organization. The programs and softwares are great, but they don't always manage us. They don't manage our time, they don't manage our focus. They don't manage us as humans. On today’s episode of Masters in Travel, Whitney is joined by the Community Manager of Masters in Travel and systems and efficiency expert, Lindsay Palmer. Together they talk about organizing time, working in the most productive way, and optimizing brain space.
2023-01-1042 min
Masters in TravelHow to get invited on, plan for, attend, and get the most out of each FAM experienceAs a new advisor, it’s easy to get overwhelmed. Familiarization trips, or FAMs, can be a big source of questions for beginning advisors. How do you receive an invitation to a FAM? How do you decide which to accept and which to politely decline? How do you prepare in advance? And when you get home, what comes next? On today’s episode of Masters in Travel, Whitney checks in with Julie Patterson, founder of Wanderfully Planned. This year, Julie has gone on three first-time FAMs and is here to report back on her experience, what she learned, and some...
2023-01-031h 04
Masters in TravelHow to do it all with grace - life, motherhood, and being a travel advisorNo matter what stage of life you're in or what else you have going on in your day-to-day, running a travel business can feel pretty intense. With long hours and work weekends, this business can make any other aspect of life doubly challenging. Whether you’re working a second job to pay the bills or you’re raising children, the balancing act of work and life can be difficult. On this episode of Masters in Travel, Whitney is joined by three ladies who are not only fabulous travel advisors, but who are also fabulous moms. Lori Wilson is a trav...
2022-12-271h 06
Masters in TravelHow to unlock your next level potential in business and in lifeAs small business owners, we can all find ourselves pushing and working long hours to get the job done. But is it healthy to always be pushing? Is there a better way that helps us all feel a little more content? On today’s episode of Masters in Travel, Whitney is joined by business mentor, Alex Nichol. Alex has a master’s degree in counseling with a specialization in mental performance. She helps high achieving women unlock their next level potential so that they can create more confidence, personal power, and wealth in business and in life.
2022-12-201h 01
Masters in TravelHow to maximize the ROI earned from attending trade shows and conferencesAttending industry events, conferences, and trade shows is a big part of our annual calendar. With so much happening each year, it's often hard to keep track and know which events will serve us best. How do we know which will be best for us? How many events should we attend? And how do we get the most out of each opportunity? On today’s episode of Masters in Travel, Whitney is joined by Kate Sullivan, owner of Anthology Travel, and Kirsten Gardner, Co-founder of Outlier Journeys. Together they talk about how to maximize each opportunity and get the mo...
2022-12-1345 min
Masters in TravelHow emotions get in the way of your growth as a business ownerThe technologies that we use regularly to help our business be efficient are incredible and most advisors couldn't live without them. Despite their uses, these technologies and systems don't actually help us to make important business decisions. We can form emotional attachments to those decisions, creating decision fatigue and exhaustion. On the 100th episode of Masters in Travel, Whitney is joined by Korrine Johnson to finally find some solutions to this universal problem.
2022-12-0650 min
Masters in TravelBehind the Technology: Sequense EditionAs Travel Advisors, we all lean on technology to help us run our day-to-day businesses, connect with clients, make us look more professional, and save us time and energy. On this episode of Masters in Travel, Whitney is joined by Alexandra Tucker, Co-Founder and COO of Sequense Software. Sequence is a brand new technology that uses automated task management and other amazing features to help the modern travel advisor run their business. Join Whitney and Alexandra as they discuss the concept, development, and features of this exciting new technology.
2022-11-1547 min
Masters in TravelOn group travel: How to build an engaged audience and market trips efficientlyOn this special episode of Masters in Travel, Whitney is joined by members of the community for this month’s Master Hour Panel Discussion. This month we’re joined by Katalina Mayorga, Co-founder of El Camino Travel to dive deeper into group travel and everything that goes on behind it. This common topic with travel advisors can be a profitable option, but executing a successful group trip can be tricky at first. Katalina shares her insight into building both great trips and a working audience. Be sure to stay tuned for an exciting announcement at the end of the episode.
2022-11-0856 min
Masters in TravelBehind the Technology: Approach Guides EditionOn this episode of Masters in Travel, we’re continuing to dive deep into the tech that we know and love. Approach Guides is an incredible resource we have as travel advisors. Through it, advisors everywhere have the ability to share high quality content with travelers and enhance the client experience. To talk more about Approach Guides and what’s going on behind the scenes, Jennifer Raezer joins Whitney as they peek behind the curtain.
2022-11-0153 minMasters in TravelMentorship, the cost of growing a team, and supporting growth in the industryMentoring advisors and growing a team is an option many advisors are looking into. What most often discover, is that not all host agency organizations support the growing of a team under their umbrella. Some host agencies don't allow this at all, some have policies that disincentivize teams, and others simply haven’t set up their agency to support this type of growth. On today’s episode of Masters in Travel, Whitney is joined by Lindsey Epperly and Jeremy Sulek, Co-Owners of JetSet World Travel. Lindsey and Jeremy are here to talk about their host agency structure and how they...
2022-10-2554 min
Masters in TravelMarketing and Sales Verbiage:What to say and what not to say to clientsWhen speaking with your clients, either in person, on your website, on social media, or in a newsletter, there are phrases and words that both intrigue and entice action and welcome them into your world. And then there are phrases and words that don't work at all, and might even turn someone away. To discuss words and phrases in marketing, Jenn Lee joins Whitney for this episode of Masters in Travel. Together they dive deep into using words correctly and creating a process to guide clients to closing that sale.
2022-10-1852 min
Masters in TravelWhat to do when s#!* hits the fan: Part IIWhitney, Beth, and Julie are back with more stories on when things went wrong and how they dealt with them. As most people know, travel can be messy. Plans don’t always work out, flights get canceled, and emergency phone calls need to be made. What do you do when these things happen? Is there a way to avoid them happening in the first place? In this part two episode of Masters in Travel, Whitney, Beth, and Julie dive deeper into personal experiences and how to make the most of the challenges all advisors face.
2022-10-1242 minMasters in TravelWhat To Do When S#!* Hits The Fan: Part IWhen traveling, most things go smoothly and just as planned. Other times, there are minor hiccups, or small delays. But occasionally there are big challenges that arise during a client's trip. In these moments, what do we do as professional travel advisors? What can we do? What should we expect our supplier partners to help us with? On this episode of Masters in Travel, Whitney is joined by Beth Bastian of Bastian World Travel and Julie Patterson of Wanderfully Planned. Together they share stories of when things went wrong, when things went better than expected, and how they got...
2022-10-0445 min
Masters in TravelBehind the Technology: The Bridge EditionOn today’s episode of Masters in Travel, we dive into another fantastic piece of technology that helps travel advisors everywhere. The Bridge has a newer app that brings together a myriad of suppliers from around the world, all supported by the representation partners that we know and love. Whitney is joined by Andrew Finn and Dave Kartagener, the co-founders of the Bridge, to discuss the founding ideas and behind the scenes ideas of this amazing technology.
2022-09-2733 min
Masters in TravelWhat does it mean to seek out travel that is culturally immersive, high low, and off the beaten pathClients often request trips that are “off the beaten path” and “culturally immersive.” But what do these phrases really mean? What is the client’s idea of off the beaten path and how do-able is it in a particular location? On this episode of Masters in Travel, Whitney is joined by Katalina Mayorga, Founder and CEO of El Camino Travel, an expert in these unique trips. Together they discuss what it really means to seek out travel that is culturally immersive, high, low, and off the beaten path.
2022-09-2049 min
Masters in TravelPart II: A candid conversation about how we do it allOn today’s episode of Masters in Travel, Whitney and Kate Thomas continue sharing how they seem to conquer it all. This second part of their discussion dives even deeper into what it takes to manage a business and life. Together they talk about working with fear, stress, doubts, and rising above it all.
2022-09-1334 min
Masters in TravelPart I: A candid conversation about how we do it allIt’s very easy to look at someone successful and imagine they’re working on multiple projects and approaching their busy lives with grace and ease. Is there a secret? Or is there something different going on behind the scenes? On this episode of Masters in Travel, Whitney is joined by Kate Thomas, Cofounder of Travel Pro Theory. Both Whitney and Kate are busy, successful women who seem to balance everything well. Listen in as they discuss their secrets and what’s actually going on behind the curtain.
2022-09-0657 min
Masters in TravelBehind the Technology: Sion EditionThe right technology can not only help advisors to connect with clients, but also save time and energy while making us all look more professional. We utilize and rely on technology on a day to day basis, but what goes on behind the scenes of our favorite systems? On this episode of Masters in Travel, Whitney and her guest Irving Betesh, dive into Sion. The technology that supports us as professional travel advisors in the back end, enabling us to track our commissions, month to month revenue, and so much more. Irving is the co-founder and CEO of Sion...
2022-08-3048 min
Masters in TravelA Master Hour on How to Build a Solid Team with IC’s and Virtual AssistantsThe idea of expansion and growth in your business can sometimes be overwhelming. Should we grow a team, shouldn’t we grow a team? What are the pros and considerations? How do we even begin the process? On a brand new Master Hour edition of Masters in Travel, the community comes together to discuss growing your business through IC’s and Personal Assistants. Our special guests today are Heather Keller, Founder of Perfect Landing Travel, and Emma Major, Founder of Major Traveler. Together Whitney, Heather, Emma, and other members of the community discuss the ins and outs of expanding your...
2022-08-231h 06
Masters in TravelBehind the Technology: Travefy EditionTechnology is imperative in running our day to day businesses, both efficiently and effectively. With this technology that we rely on a day to day basis, we likely don’t know what goes on behind the scenes. How are decisions made in what to fix or edit within those technologies? On today’s episode of Masters in Travel, Whitney and her Guest Scott Rutz, dive into one of the most important technologies that advisors use, Travefy. Scott Rutz is the VP of sales and marketing and part of the founding team at Travefy and in this episode he shares Trav...
2022-08-1646 min
Masters in TravelHow to navigate the design of an itinerary to a “new to you” destinationDiscovering and diving deep into both new and old favorite destinations is a part of being a travel advisor. And no matter what, there are always destinations that clients request that we've never done before. So how do we do it? How do we go from a new inquiry to delivering a proposal and executing a once in a lifetime style trip for our clients? To discuss their discovery process on this episode of Masters in Travel, Whitney is joined by Angela Isherwood and Ashley Theis. Together they come up with solutions and processes that can help any advisor...
2022-08-0950 min
Masters in TravelNavigating burnout and how to know if selling your travel business is the best option for youWith the industry booming, burnout has been a hot topic lately. After realizing that the way you're feeling isn't sustainable, what comes next? How do you approach and fix this problem? For some, feelings of burnout lead to thoughts of leaving the industry, selling your business, or merging with another company for mutual support. To talk more about her experience in selling her business, Bailie White joins Whitney on today’s episode of Masters in Travel. Join in on the discussion as Bailie shares her thoughts and experiences during this journey.
2022-08-021h 09
Masters in TravelHow to manage your business while you’re OOO (on vacation, on a FAM, on maternity leave, etc)As a solo entrepreneur, the idea of taking any sort of leave feels scary and uncertain. But its sometimes very necessary to take a leave, specifically maternity leave. On today’s episode of Masters in Travel, Whitney is joined by Brianna Glenn of Milk & Honey Travels. Together they discuss Maternity Leave and how to plan for it, how to ask for help, how to prepare for new business, and how to balance this new season of your life.
2022-07-2655 min
Masters in TravelKnowing when, how, and why to grow your teamGrowing a team is a path that many advisors consider and some even take on fairly early in their entrepreneurial journey. So what's the motivation to grow a team? Is it absolutely necessary to really build a thriving business? Or can you go it alone? If you're still on the fence about whether to build a team or not, today’s episode of Masters in Travel is here to help. Our special guest this time is Heather Christopher, Founder and President of Heather Christopher Travel. Together she and Whitney discuss growing a team and all that goes into it.
2022-07-191h 05
Masters in TravelHow a business owner’s boundaries shift and evolve as their business grows and expandsBoundaries as a travel advisor is an ongoing topic. But in this hectic season, it feels more relevant than ever to not only have boundaries, but to stand strong in them. Here on this episode of Masters in Travel is Beth Bastian, owner of Bastian World Travel, and Kate Sullivan, founder of Anthology Travel. Beth, Kate, and Whitney discuss the world of evolving boundaries and learning how to say no to clients.
2022-07-121h 04
Masters in TravelMaster Hour with two up and coming advisorsIn this month's Master Hour edition of Masters in Travel, Whitney is joined by Julie Patterson of Wanderfully Planned and Madeline Steuber of Steuber Travel Group. Listen in as they are joined by other members of the community and think-tank to tackle some great questions on how to run and grow your travel business.
2022-07-051h 05
Masters in TravelAn open conversation on estimating budgets and speaking candidly with clientsThe, “what's your budget?” question can be difficult for both clients and advisors to answer. This very important step in the trip planning process can be daunting, especially if it’s for a brand new and unfamiliar destination. But what if there were strategies to keep this process simple and fast? On this episode of Masters in Travel, Whitney is joined by Kate Thomas, Owner of North & Leisure and Travel Pro Theory. Together they get down to business and find great and easy ways to deal with numbers and budgets.
2022-06-2851 min
Masters in TravelHow to set yourself up for success to offer (or not to offer) concierge services to clientsPlanning the bones of a custom FIT itinerary is sometimes just the beginning. Once the client is comfortable with the basics of their trip, the concierge like questions and requests start rolling in. What should we do during our free time? Where should we eat? Do we need reservations? And the list can go on and on. What are we as travel advisors expected to do for our services? How do we serve our clients best while not letting it take over our day to day? Where do we draw the line? Here to discuss dealing with the concierge...
2022-06-2146 min
Masters in TravelKnowing Where to Start and How to Best Plan a Successful Group Travel ExperiencePlanning group travel seems quite appealing as an individual advisor. Especially when we see the potential revenue and commissions earned from a group booking, we're often very eager to dive into this type of travel planning. But when you learn more about groups, a few big questions and potential challenges often. What type of group will you organize? Will it be a custom itinerary or an organized tour or a cruise? As our guest on today’s episode of Masters in Travel, is Kate Sullivan of Anthology Travel. She and Whitney discuss a recent experience Kate had planning a gr...
2022-06-1455 min
Masters in TravelA Travel Advisor’s Mindset: Imposter Syndrome, Comparisonitis, & Our Internal DialogueMindset is a topic that we hear about in our personal lives and in our professional lives. It is a topic that lingers behind all decisions that we make, especially as an entrepreneur. If we asked ten people, or ten advisors, what mindset means to them we would get 10 different answers. On today’s episode of Masters in Travel, Whitney is joined by Lina Sutton and Danielle Gaerte. Three travel advisors talking about their experiences and their challenges in running a travel business and their mindset related to being an entrepreneur.
2022-06-0758 min
Masters in TravelThe Journey: How to Become a Master in TravelWhen starting a travel business, there's so much information out there. Very little of it feels structured and most of it is just that, information. Sometimes it's reliable but very rarely is it relevant to you where you're at in your business. But it doesn’t have to be this difficult. On this episode of Masters in Travel, Whitney and Korrine Johnson discuss an amazing project that they’ve been working on; The Journey. The Journey is an in-depth course in everything you need to know to develop and grow your business, working from square one and upwards.
2022-05-3154 min
Masters in TravelJust back from a FAM: Preparing for success, learning along the way, and maximizing your investmentOn a prior episode of Masters in Travel, Whitney, Kate Sullivan, Julie Patterson discussed the pros and considerations of planning FAMs. Now, Julie is back from Portugal to talk about her experience. Listen in as Whitney and Julie discuss the trip, what Julie learned, and what she might do differently moving forward.
2022-05-2445 min
Masters in TravelMaster Hour: Keeping legacy clients engaged and managing boundaries expectations on social mediaIt’s time for another Master Hour, the special forum discussion when members of the Masters in Travel community ask experts important questions about running a travel business. This time, Whitney is joined by Andrew Finn, of Kartagener Associates Inc and Rochelle DeBaun, Owner of Five Senses Journeys. Together they discuss in-depth solutions to making your business efficient and successful.
2022-05-1759 min
Masters in TravelAre you a travel advisor or an entrepreneur? How to know what’s right for youYou may be interested in being a travel advisor, but are you also interested in being an entrepreneur? Sometimes running a travel advisor business requires much more than just planning travel. You may have to ask yourself if you’d rather join a team to help with the workload, or go solo to control more of your business. On today’s episode of Masters in Travel, Whitney is joined by Korrine Johnson to dive into this big question, considering all of your options, and how to figure out what will work for your business.
2022-05-0343 min
Masters in TravelWhat’s going on behind the scenes? How to ensure supplier partners are financially soundWorking with supplier partners can sometimes be risky. Even with consortia or host agency relationships, most of the time, we take a leap of faith. The conversation about who to work with, who is financially sound, and who is really taking care of their business behind the scenes, can often be a really hard question to answer. On this episode of Masters in Travel, Whitney is joined by Marnie Brown, Founder of Trusted FIT Services. Marnie is here with a solution to this problem. Listen in as they discuss what Trusted FIT Services can do and how it’s ch...
2022-04-0559 min
Masters in TravelThe Power of Community and How Collaboration Can Elevate Your BusinessOn this episode of Masters in Travel, Whitney is joined by three amazing advisors who are a major part of the Masters in Travel community and Think Tank to talk about the power of community. Being an entrepreneur can be isolating at times, and sometimes you need others to help you grow your business. It's about collaboration. It's about sharing ideas, inspiration, troubleshooting, and finding a better way than any of us could do alone. To share what community means to them, Kate Sullivan, Korrine Johnson, and Beth Bastian are the special guests on this exciting and inspirational episode.
2022-03-0136 min
Masters in TravelMaster Hour: A Collaborative Coaching SessionIntroducing the Master Hour, a monthly coaching call for the Masters in Travel community and Think Tank where advisors can bring questions to a panel to discuss what's going on in their business right here and now. On this first episode of this very exciting discussion, Whitney is joined by Emily Steele of Love Local, and Korrine Johnson of Travel Biz Boss and Journeys Travel. These think tanks are a really great place to push, to challenge, and to really encourage all of us to step into our CEO role of our own businesses.
Questions asked during...
2022-02-011h 21
Masters in TravelHow to prepare for and maximize the support provided by a virtual assistantIn the journey of hiring an assistant and seeking out support for a growing business, there are many places you can look to get the help you need. One great way to find an assistant is through agencies, like Tailored Assistant Services, that train assistants to help in travel businesses. On this episode of Masters in Travel, Whitney is joined by Tiffany Wade, CEO of Tailored Assistant Services. Together they talk about what it looks like to engage a service that provides assistance to travel advisors, some best practices, and how you as a business owner can prepare for...
2022-01-0444 min
Masters in TravelThe Art of Collaboration: How to Foster a Creative and Productive Relationship with DMCsOn this special episode of Masters in Travel, Whitney is joined by Gwen Rawlinson and Maria Kuznetsov of ERM tours. For this panel discussion, Whitney, Gwen, Maria talk about the art of collaboration between advisors and DMCs. They go over their experiences working with clients as well as how to foster a creative and productive relationship between travel advisors and DMCs.
2021-12-2847 min
Masters in TravelHow to work together with our partners to design unique, culturally immersive itinerariesOn this very special episode, in collaboration with The Bridge, Whitney is joined by Habib El Fassi of Visit Morocco Travel & Events, and Bram Evers of Pure! Travel Group. Together they talk about creating unique experiences and what it means to truly support local communities and make the most out of destinations. Learn about what it takes to create a truly tailor made, creative, and uniquely personalized experience for clients.
2021-12-0754 min
Masters in Travel43. How to propel your business forward by intentionally stepping back from the grindAny CEO of a travel business can get easily overwhelmed with the list of tasks and to-do’s and questions that need answers. What do you do each and every month to ensure your business is heading in the direction of your big goals? How do you define success from one month to the next? How do you ensure boundaries are well-established each month to ensure you're the most efficient and focused you can possibly be from one day to the next. Co-founders of TIQUE, Jennifer Jacob and Robin Brown, are here with a great way to start answering th...
2021-11-0242 min
Masters in Travel39. How to make a real difference and take your travel advisory business to the next levelThe American Society of Travel Advisors is advocating for and working on behalf of travel advisors and the travel industry at large every day. Their mission is to facilitate the business of selling travel through effective representation, shared knowledge, and the enhancement of professionals. But what does that mean to the individual travel advisor? On today’s episode of Masters in Travel, Whitney is joined by two ASTA experts, Jenn Lee and Jennifer Wilson-Buttigieg. Together they discuss the “What’s in it for me?” question many travel advisors may have, as well as what ASTA is actively doing to support...
2021-10-0543 min
Masters in Travel35. How solid is the foundation of your travel business?How solid is the foundation that you and your business are currently being built upon? What if there was a list of all the things that a travel advisor should have in place in order to get their business started off on the right foot? To protect themselves as business owners, their business, and their clients, and to prepare them for future growth. Whitney, Jenn Lee, and Korrine Johnson come together, gather their resources, and use their experience to take a first crack at making that list.
Find us on Instagram: @mastersintravel
For resources supporting...
2021-09-071h 08
Masters in Travel30. How to navigate the ins and outs of sub-agents & mentorshipGrowing a working team is what many advisors consider at some point in their business. Whether you are a new advisor considering if you'd like to join an established team, or if you're an experienced advisor who is interested to mentor and grow your team, this episode is for you. This episode brings together the perspective from both an agency owner, as well as a perspective from a host agency as Whitney speaks with Connie Miller and Korrine Johnson. Connie Miller is the Vice President of business development at Montecito Village Travel. Korrine Johnson is the creator of Travel...
2021-08-0554 min
Masters in Travel17. What is your travel persona? Uncover your own and personalize client itineraries more intentionallyThe Enneagram is a system of personality typing that describes patterns in how people interpret the world and how they manage their emotions. In this conversation, we’re not only going to learn about how we can be better travel advisors by knowing and understanding our own type, but also how we can build stronger relationships with our clients by knowing and understanding what their enneagram type might be. Whitney Warne is a Certified Enneagram Coach, creative entrepreneur, community builder and confidence champion living in Des Moines, IA. Whitney specializes in creati...
2021-02-2353 min