Shows
Serverless Craic from The Serverless EdgeServerless Craic Ep67 Workgrid Case StudySend us a textđď¸ Serverless Craic: Chapter 12 â The Workgrid Case StudyIn this episode, Dave Anderson, Mark McCann, and Michael OâReilly dive deep into Chapter 12 of The Value Flywheel Effect â the Workgrid case study.This episode explores the early days of Workgrid, a startup founded in 2017 with Gillian McCann. As one of the first companies to adopt a âserverless-firstâ philosophy, Workgridâs journey offers valuable lessons in building modern digital employee experiences under real-world startup constraints.đĄ Topics Covered:The importance of a pragmatic, serverless-first architectureManaged services vs. infrastructure-heavy...
2025-07-0320 min
The WorkgridInternal Communications: Past, Present, and Future w/ Professor Michael Heller, Newcastle Business School, Northumbria UniversityIn this episode we sit down with Professor Michael Heller, Newcastle Business School, Northumbria University. Professor Heller shares the history changes to the landscape of internal communications. We discuss how the practice has shifted over the last 200 years; and how this evolution has shaped the ways employees engage with technology and their organizations. To learn more about Professor Hellers ongoing research please visit: 'An Institutional History of Internal Communication in the UK https://historyofinternalcomms.org/:::: Other Resources::::::: LinkedIn: https://www.linkedin.com/company/an-institutional-history-of-internal-communication-in-the-uk/?viewAsMember...
2025-03-1954 min
The WorkgridThe Holiday Special Extravaganza 2024Welcome back to THE WORKGRID. Today we brought back a handful of special guests for an engaging, informal conversation filled with fun and reflection.
Together, we looked back on the year in AI, digital workplace advancements, and the ever-evolving role of technology in shaping how we work.
From lighthearted stories and personal insights, this episode serves as a thoughtful and entertaining wrap-up to 2024, offering a blend of expert perspectives and holiday cheer.
Enjoy, we will see you in the new year when we come back from our holiday break - Feb 2025.
00:00:00...
2024-12-182h 14
The WorkgridNavigating Digital Transformation and AI implementation w/ Kevin Dean, CEO of ManobyteIn this episode of The Workgrid Podcast, host Rob Ryan sits down with Kevin Dean, CEO of ManoByte, to explore the evolving world of digital transformation.
Kevin shares his insights on how organizations can effectively leverage AI, data, and technology to drive growth and innovation. They discuss the challenges many companies face when integrating new technologies and AI.
This episode is a must-listen for digital leaders and anyone looking to optimize their digital strategies for success.
Topics Covered:
The role of people, technology, and core business values
The role of AI and...
2024-11-1334 min
The WorkgridFacebook Workplace is Coming to an End: Strategies for Migrating out of Facebook Workplace: w/ Gui Batista, CEO, Agora Consulting GroupIn this episode of The Workgrid, host Rob Ryan welcomes Gui Batista from Agora Consulting Group to explore the complexities of Meta (Facebook) Workplace migrations.
Context: Facebook announced in May 2024Â that it planned to shut down Workplace. Facebook once had big dreams of capturing the enterprise communication and productivity space, but it quickly lost ground to Slack, Microsoft, et al. This announcement leaves many organizations and 9 million end users looking for a new home.
Gui Batista, who has performed numerous migrations from Workplace to leading intranet and communication platforms, joins us to share his extensive e...
2024-10-2334 min
Swimming With Sharks: Enterprise AI UnleashedSwimming With Sharks: Enterprise GenAI Unplugged - S3 Episode 4: Rob RyanIn this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, is joined by Rob Ryan, Head of Thought Leadership at WorkGrid Software, for an in-depth discussion on the role of conversational AI in streamlining employee workflows and improving internal communication. Rob shares his insights on organizational change, the evolution of employee experience platforms, and the importance of aligning AI projects with business goals.Introduction: Kevin introduces Rob Ryan, who has extensive experience in organizational strategy and technology deployment. Rob provides background on WorkGrid Software and its mission to reduce digital friction in the...
2024-10-1528 minThe WorkgridDigital Workplace News: September 2024In this episode of THE WORKGRID, we discuss the latest updates in the digital workplace, covering some major announcements and shifts in industry trends.
Top News Items Covered in this Episode:
Amazon's RTO Policy Update: Amazon moves to a five-day office requirement starting January 2025. More info here.
Salesforce Agentforce Launch: Salesforce reveals its new customer service AI tool, priced at a whopping $2 per conversation. Details here.
Forrester Technology and Innovation Summit 2024: Highlights from Forresterâs Austin event focused on the rise of AI and a new era of digital transformation. Details Here
Pl...
2024-10-0923 min
The WorkgridBridging the Digital Divide: Empowering Deskless and Frontline Workers with Igloo Flex w/ Brad Rooke, Sr. Customer Advocacy Manager, Igloo SoftwareIn this episode of THE WORKGRID, we are joined with Brad Rooke, Sr Customer Advocacy Manager from Igloo Software. With his extensive background in digital workplace innovation and customer experience, we unpack some challenges and opportunities for the modern deskless worker.
A bit about Igloo Software: They are a leader in digital workplace solutions. Recently, they introduced Igloo FLEX, a groundbreaking solution designed to meet the needs of deskless and frontline employees.
Brad will explain how FLEX facilitates seamless communication, collaboration, and content management across various work personas and environments, boosting employee engagement and operational...
2024-09-1824 min
The WorkgridAI and Experience Management w/ Weston Morris, Sr Director of Global Strategy, Digital Workplace Solutions, UnisysToday on THE WORKGRID we are joined by Weston Morris, Senior Director of Global Strategy, Unisys. Weston brings a wealth of experience and insight with more than 40 years of experience working in and around workplace technology and employee experience. He is currently focused on AI, automation and improving the collaboration, productivity and experience of todayâs digital workers. Weston was also named by HDI as one of the top 25 Thought Leaders in IT service and customer experience; in addition he is the creator of the 'Digital Workplace Deep Dive' podcast.
In this episode we di...
2024-08-2848 min
The WorkgridDigital Workplace News: August 2024In this episode of THE WORKGRID we dive into some of the more recent news in and around the digital workplace.
Top News Items Covered in this Episode
Crowdstrike Global Outtage: https://www.cisa.gov/news-events/alerts/2024/07/19/widespread-it-outage-due-crowdstrike-update , https://x.com/ITPro/status/1817894455057199296
OpenAI SearchGPT Announcement: https://openai.com/index/searchgpt-prototype/
SalesForce and Workday Team up to take on MS Copilot: https://www.salesforce.com/news/press-releases/2024/07/24/workday-employee-service-agent/
*Please note: The views and opinions expressed in this episode at the time of recording are those of the speakers and do not necessarily ref...
2024-08-1418 min
The WorkgridUnily's Approach to the Modern Digital Workplace w/ Matthew Boyd, Head of Product Marketing, UnilyIn this episode of "THE WORKGRID," we welcome Matthew Boyd, the Head of Product Marketing at Unily, to explore the cutting-edge developments in the digital workplace. With over a decade of experience in marketing and consulting on intranets and the digital workplace, Matthew brings a wealth of knowledge and insights to our discussion.
Matthew delves into Unily's unique value proposition, highlighting why Unily has been recognized as a leader in the Forrester Wave⢠for Intranet Platforms. We discuss the key strengths of Unily's platform, including its robust feature set, broad application integrations, and strong capabilities for internal co...
2024-07-3142 min
The WorkgridDigital Workplace News - July 2024In this episode of THE WORKGRID we dive into some of the more recent news in and around the digital workplace.
Top News Items Covered in this episode
Meta's (Facebook) Workplace Discontinued
https://news.zoom.us/workvivo-by-zoom-is-named-preferred-migration-partner-for-workplace-from-meta/
WalkMe a leader in the digital adoption platform space was acquired by SAP in all cash deal equating to approx $1.5 billion
https://news.sap.com/2024/06/sap-enters-agreement-to-acquire-walkme/
The Forrester Wave⢠Intranet Platforms, Q2 2024 published on June 6 highlighting 13 key vendors across 28 criteria: We highly recommend viewers read the report in full to formulate their own opinion on this ma...
2024-07-1024 min
The WorkgridDigital Workplace News: Unily named a Leader by top analyst firm w/ Matthew Boyd, UnilyHey folks, today we are joined by Matthew Boyd, Head of Product Marketing at Unily. Every so often the prominent analyst firms will cover the intranet space. Last week Unily has been named a Leader in The Forrester Waveâ˘: Intranet Platforms, Q2 2024.
The report analyzes the 13 most significant intranet platform providers and scores them to help technology leaders select the best solution for their needs.
For more information see: https://www.unily.com/insights/blogs/unily-named-a-leader-by-top-analyst-firm-in-new-intranet-report
--Disclaimer--
THE WORKGRID podcast is produced and...
2024-06-1712 min
The WorkgridDigital Workplace Lessons: Balancing the Needs of IT and the Business w/ Dante Ragazzo, Sr. Director, Digital Workplace, TapestryJoin host Rob Ryan and special guest, Frank Pathyil, on The Workgrid as they welcome Dante Ragazzo, veteran Digital Workplace Leader at Tapestry.
In this episode, we explore the evolving landscape of digital workplaces, discussing the critical relationship between IT and business units, the necessity of a well-defined digital workplace strategy, and the impact of AI on our work environments.
Dante, has worked at the intersection of Digital Workplace, communications, and technology at Tapestry for over a decade. Today, he shares his expert insights on reducing digital friction and enhancing productivity. Tune in to gain...
2024-05-291h 03The WorkgridGloria Mark, PhD, Attention Spans in the Workplace and the Digital AgeWelcome back to "THE WORKGRIDâ. Today, we welcome Gloria Mark, PhD. psychologist, professor, and author of âAttention Span: A Groundbreaking Way to Restore Balance, Happiness and Productivity".
Gloria is a renowned expert in the psychology, human-computer interaction, and luminary in the area of workplace distractions.
In this episode, we dive into the complexities of attention, executive function, the impact of modern workplace disruptions, and touch upon effective strategies to enhance focus and productivity.
Gloria brings her extensive research to the table, providing listeners with actionable insights to navigate the challenges of staying focused in t...
2024-05-0841 minThe WorkgridInternal Communications and the Digital Workplace w/ Asia (Joanna) Kucza, Employee Communications Manager, State StreetHello folks, today our episode dives into the heart of effective internal communications within the digital workplace. This episode features the expertise of Asia (Joanna) Kucza, Employee Communications Manager at State Street.
Asia brings her extensive experience in internal communications, marketing, and public relations to the table, offering a comprehensive view of the value of strategic employee engagement and technology - in today's hybrid and digital work environments.
In this episode, we cover:
The intricate process of digital segmentation for different personas within an organization
The importance of analytics and effective syndication strategies for...
2024-05-0138 min
The WorkgridDigital Workplaces Demystified: Insights with ClearBox Consulting's Sam Marshall & Suzie RobinsonIn this enlightening episode, Sam Marshall and Suzie Robinson from ClearBox Consulting guide us through the intricate world of the digital workplace. As experts in intranet strategy, SharePoint deployments, Office 365, and the broader spectrum of employee engagement solutions, they illuminate the challenges and opportunities that define todayâs ever-changing digital work environment.
We discuss their acclaimed 'Intranet and Employee Experience Platforms Report,' one of the most robust independent analyst reports charting the complex landscape of digital workplace vendors.
In addition, we explore areas of digital workplace strategy, define trends in employee experience solutions, the ri...
2024-04-0350 min
Code Bytes | Powered by Search 5.0The Unexpected Route to Tech Leadership | Code Bytes with Peter McIvor, Senior Software Engineering Manager at WorkgridOn this episode of Code Bytes, Stephen is joined by Peter McIvor, Senior Software Engineering Manager at Workgrid. In this episode, Peter shares his unexpected journey from an aspiring teacher to becoming a Senior Software Engineering Manager at Workgrid, detailing his pivotal moments and the influence of mentorship throughout his career. The pair explore Peter's initial reluctance towards leadership roles and how guidance from pivotal figures shaped his path. He delves into the essence of Workgrid, emphasising its innovative approach to improving the employee experience through a digital assistant an...
2024-03-2826 min
The WorkgridChanging the world: Spatial and AR technology at Work and Home w/ Alan Lepofsky, Head of Marketing, MobeusIn this compelling episode of THE WORKGRID we sit down with Alan Lepofsky, Head of Marketing at Mobeus. Alan brings nearly 30 years of expertise in productivity, communication, and collaboration. He's dedicated to empowering people to express their ideas and creativity.
In this episode we delve into the transformative power of
Augmented Reality (AR) and spatial computing in the workplace â and at home. Alan offers profound insights into how these cutting-edge technologies are revolutionizing the way we work, fostering unparalleled creativity and productivity. Better yet, Alan demonstrates the power of Mobeus and showcases how spatial technology can be le...
2024-03-2044 min
The WorkgridKnowledge Management Strategies within the Digital Workplace w/ Claire Fletcher, Founder and Principal Consultant, Splendid ConsultingIn this episode of THE WORKGRID, we delve into the world of Knowledge Management in the digital workplace with the expertise of Claire Fletcher; esteemed founder of Splendid Consulting.
We discuss the complexities of information sharing, impact of corp. culture, and the need for knowledge governance in today's fast-paced digital environment. Claire shares her invaluable perspectives on creating efficient, resilient, and innovative knowledge ecosystems within enterprise organizations.
Listeners will gain a deeper understanding of the importance of Knowledge Management and hear the challenges and opportunities that digital workplace leaders face in optimizing knowledge flow. Claire...
2024-03-0639 min
The WorkgridHarnessing and Developing Artificial Intelligence (AI), Feature Functionality for Smarter Products w/ Linnae Selinga, Sr. Product Manager, Workgrid SoftwareJoin us in this insightful episode of THE WORKGRID where we
sit down with Linnae Selinga, Product Management lead at Workgrid Software.
Linnae unravels the complexities and exhilaration that come
with steering the product management helm in a tech-forward landscape. She delves into the intricacies of managing a diverse array of stakeholders and the art of integrating cutting-edge features, such as Artificial Intelligence, Guided Attention, and low-code/no-code functionality into Workgrid's offerings. Discover how Workgrid's AI Assistant transcends the conventional reactive chatbot model by proactively serving as an executive assistant for every employee, enhancing productivity for both...
2024-02-1425 min
The WorkgridThe Workgrid 2023 Holiday SpecialWelcome to the season finale of 'THE WORKGRID'. This episode is a festive and very relaxed Holiday special on the digital workplace; and a departure from our usual format. Today we welcomed back previous guests, creating a reunion-like atmosphere. The discussions revolved around various topics including: rise of artificial intelligence (AI), machine learning, return to office (RTO), holiday traditions, work-life balance, is 'Die Hard' a Christmas Movie? and recent technological news and announcements like MS Copilot.
Sit back for a conversation blended with personal insights and professional perspectives, making it an engaging mix of informal banter and...
2023-12-132h 04
The Workgrid#11 Digital Workplace Alignment and Delivery: Building Relationships w/ IT and Communications w/ Alyssa Hagan, Director of Communications and Content at Encompass HealthIn this episode of THE WORKGRID, we are excited to delve deep with Alyssa Hagan, the Director of Communications and Content at Encompass Health.
This healthcare giant is based in Birmingham, Alabama, and is one of the largest providers of post-acute healthcare services within the United States. Encompass operates across over 160 hospitals and employs approximately 36,000 people, 78% of whom are deskless workers.
Alyssa is more than just a communications leaderâshe's a pioneer in the realm of digital transformation. She's been at the forefront of innovation, from launching and establishing a mobile app in 2015 to expertly st...
2023-11-1531 min
The Workgrid#10 Digital Workplaces Across Government and Private Sectors: A Conversation with Justin Pociask, Enterprise Data Architect at NASAThis episode of THE WORKGRID is a must-listen for Digital Workplace leaders and application owners across both public and private sectors. Today, we are honored to be joined by Justin Pociask, an Enterprise Data Architect at NASA, who brings a wealth of experience to the table. With over 15 years in the government sector mixed with strategy consulting in the private sector, Justin has a unique vantage point that few can match.
Don't miss this opportunity to deepen your understanding of digital workplaces and how to navigate the complexities that come with implementing them in different sectors. This...
2023-11-0136 min
The Workgrid#9 RFP Best Practice for Intranet Owners and Digital Workplace Leaders (Part Two) w/ Sorena Tiba, VP of Technical Sales, Igloo SoftwareIn this episode of THE WORKGRID, we're thrilled to continue Part Two of a two-part series regarding the presales relationship with software vendors.
Part Two is focused specifically on the RFP process and how application owners can best tailor their RFP approach for digital workplace selection. We're joined by Sorena Tiba, VP of Technical Sales at Igloo Software. Sorena is an established leader in the realm of sales consulting and has worked with some of the most recognized organizations in the world.
Part Two: What Youâll Learn Today
Navigating the Procurement Process: Get ac...
2023-10-1815 min
The Workgrid#8 The Art of Presales and Sales Engineering (Part One): Unlocking the Power of Vendor Relationships w/ Sorena Tiba, VP of Technical Sales, Igloo SoftwareIn this must-listen episode, we're thrilled to kick off Part One of a two-part series that promises to revolutionize your approach to procurement and intranet software selection. We're joined by Sorena Tiba, VP of Technical Sales at Igloo Software. Sorena is an established leader in the realm of sales consulting and has worked with some of the most recognized organizations in the world.
Part I - What You'll Learn:
The Role of Sales Engineers: Discover what Sales Engineers actually do and why they are the linchpin in any successful vendor-client relationship.
Effective Presales Communication: Learn the...
2023-10-0324 min
The Workgrid#7 Getting Started with AI in the Digital Workplace w/ Gillian McCann, Co-founder & CTO Workgrid SoftwareIn this episode of THE WORKGRID, we welcome Gillian McCann, co-founder & CTO of Workgrid Software. Gillian is a leading expert in AI and Machine Learning; as well as AWS Hero. We'll explore what AI truly is, discuss the necessity of regulation, and provide practical insights for digital workplace and application leaders looking to introduce AI into their organizations. Whether you're a tech-savvy professional or just curious about the future of technology, this episode offers a comprehensive look into the transformative power of AI. Don't miss this engaging conversation with one of the industry's most influential voices.
2023-09-2036 min
The Workgrid#6 Report Review: 'The State of the Modern Employee Experience' & Digital FrictionIn this episode, we cover the recent report from Workgrid Software and ReWorked, "The State of the Modern Employee Experience".
Todayâs workforce faces a peculiar dilemma. Employees are better equipped with resources and tools than ever before, but they struggle against a tide of digital friction. Rob Ryan covers the details in this report, including types of digital friction, and root causes. Also discussed is how the specific challenges these âsolutionsâ create for managers and their teams, and the opportunities available to digital workplace leaders looking to improve the employee experience in a digitally-driven environment.
2023-09-0624 min
The Workgrid#5 Marketing Master Class: The Art of Customer Experience and Value Selling w/ Sterling BaileyIn this episode of THE WORKGRID, we take a slight departure from our usual topics related to the digital workplace. We'll dig into the concepts related to customer experience, product adoption, and marketing. Themes related to software selection and adoption for application leads. Today, we are joined by Sterling Bailey, an esteemed marketing leader who has helped create the customer experience strategy for some of the world's most important brands. Sterling hasn't only made waves in the marketing sphere; he's also the founder of 'Cap For Kids' (https://www.capforkids.org) a wonderful non-profit that helps reduce the financial...
2023-08-2355 min
The Workgrid#4 Navigating Organizational Change in the Digital Age: Insights from Dr. Shaun Slattery, TiER1 PerformanceDive into the world of digital transformation with our esteemed guest, Dr. Shaun Slattery. In this episode, we delve into the intricacies of organizational change management, exploring its role in our tech-driven world.
We unpack the growing importance of digital skilling and digital dexterity, reflecting on their implications in our dynamic, ever-evolving landscape.
This episode is perfect for those keen to understand the nexus of technology, people, and culture, this podcast promises a deep and enlightening discussion. Tune in to gain insights from a seasoned expert and contemplate the future of digital workplaces.
2023-08-0934 min
What's Up with Tech?Revolutionizing the Digital Workspace with WorkGrid: A Conversation with Rob RyanInterested in being a guest? Email us at admin@evankirstel.comEver felt the friction of navigating through a labyrinth of digital applications at work? Ever wished for a smarter way to get personalized notifications and tasks? You're about to discover how WorkGrid is revolutionizing the digital workspace. We sit down with Rob Ryan, WorkGrid's head of business value and product marketing, who shares the story behind WorkGrid's inception, how it integrates into daily applications, and the role of its no-code natural language chatbot in providing employees with personalized, relevant answers. As we move forward, w...
2023-08-0518 min
The Workgrid#1 Software Sales and Maximizing Value for Customers with Marc Perez, VP of Sales, QT CompanyMy guest on this episode is Marc Perez. He is the VP of Sales for the Americas at the QT Company. About QT: they are a global software company, trusted by industry leaders and millions of developers worldwide; proving cross-platform solutions for the entire software development lifecycle. You probably interact with QT-developed applications, smart devices, and interfaces every day and do not even know it.
In this episode, Marc and I dive into the topics around delivering value to customers, developing a sales organization, onboarding, leadership and accountability, AE enablement, and the balance of remote and hybrid...
2023-07-2629 min
The Workgrid#2: Digital Workplace Implementation + Program Strategy with Gui Batista, Agora Consulting GroupOur guest on this episode is Gui Batista, founder of Agora Consulting Group a professional services firm that delivers implementation, strategy, migration, and various offerings for intranet and digital workplaces. We discuss the importance of digital workplace vision, governance, maintenance, business justification, and the potential pitfalls of application leaders.
2023-07-2633 min
The Workgrid#3 Intranet and Digital Workplace Implementation Best Practices with Rebecca O'Reilly, VP Professional Services. Igloo SoftwareIn today's episode, we dive deep into the world of intranets and digital workplaces, examining how Rebecca O'Reilly and her team at Igloo Software deploy client-centric strategies, solutions, and services. Their expertise spans across all types of organizations, catering to both desktop and frontline workers in entities ranging from a few hundred to over a hundred thousand employees, across all industries.
We unpack the significance of application owners requiring a strong vision and strategy for a successful digital workplace, and Rebecca offers insights on how application owners can optimize their investments from day one. The discussion extends...
2023-07-2636 minThe WorkgridTrailer: The Workgrid PodcastThe Workgrid is a show about the Digital Workplace, Technology, and everything in between. Every other week we dive into the nuances of the employee experience, digital friction, AI, and the emergent trends of work technology. You'll hear from industry experts and SMEs as they share their stories and strategies - all in under an hour.
2023-05-2400 min
Digital Workplace ImpactEpisode 88: The phantasmagorical future of work â dreamt up by DWGâs Ed TaylorAfter the upheaval of the last 18 months, wouldnât it be wonderful to be able to look forward to a phantasmagorical [fantastic, dream-like] innovative future of work? Well, it turns out that what might have seemed just whimsical and imaginary, part of a very distant future, might not be as far away as we thought! DWGâs Executive Director, Edward Taylor, sits down with Nancy Goebel to share the ideas around the future of work heâs been dreaming up. The conversation explores how organizations are crafting âwork from anywhereâ policies, countries successfully implementing 4-day work weeks...
2021-09-1548 min
Digital Workplace ImpactEpisode 87: Leading with head, heart and hands in the Volkswagen hybrid workplaceThe career progression of a digital workplace professional rarely follows a linear path.   Trusting yourself, taking risks and being a curious learner are just some of the tips that Neeru Arora, SVP, CIO for Volkswagen Financial Services North America, shares, going on to explain how these have guided her career progression through her âhead, heart and handsâ model.  This episode of Digital Workplace Impact explores Neeruâs career progression from intranet manager to CIO as well as delving into her experience of leading through the pandemic and focus for the digital workplace of the future.Â
2021-09-0135 min
Digital Workplace ImpactEpisode 86: Diving into DWGâs latest organizational readiness thinkingThe saying âChange is the only constantâ took on a new resonance during the global pandemic as disruptive change happened with velocity, transforming organizations and their working structures overnight.COVID-19 has frequently been described as the greatest accelerator for digital transformation, forging alternative ways of working and giving new meaning to how, when and where âworkâ is done â whether or not organizations and their people were ready for such levels of change. âOrganizational readinessâ not only explains and provides a framework for how quickly we are able to respond to disruptive change, but also how we move forward t...
2021-08-1844 min
Digital Workplace ImpactEpisode 85: What it takes to be a game changer in the digital workplaceWeâve all been asked at some point what our dream job is, and it comes as no surprise that âdigital workplace leaderâ doesnât typically hit the number one spot. With no set background or neatly crafted career route, digital workplace leaders tend to forge their own paths into this essential role within organizations today.In this episode of Digital Workplace Impact, Graham Kennedy, Head of Digital Workplace at Fidelity Investments, shares insights into his own career path from starting out as a customer service associate to becoming a digital workplace leader. Graham is recognized as a âga...
2021-07-0743 min
Digital Workplace Impact Episode 83: The World Bank's guide to mind-blowing onboarding and inboardingOnboarding is an essential part of the employee experience and, when implemented well, it can be an accelerator for business value and impact on the individual. World Bank Group is one of the largest sources of funding and knowledge for developing countries and, with more than 1,000âŻnew hires a year to the organization, it has a relentless focus on the new hire experience through onboarding and inboarding.  Nancy Goebel sits down with Ghislaine Baghdadi from The World Bank to learn about its nine-step onboarding programme and hear how the activities, events and elements of the programme are critical to giv...
2021-06-0933 min
Digital Workplace ImpactEpisode 82: Bringing birdsong to the digital workplaceFollowing the publication of DWGâs groundbreaking book, Nature of Work: The new story of work for a living age, we are excited to announce the launch of the Nature of Work podcast, designed to bring the elements of the book to life through inspirational stories from COOK, Herman Miller, the IMF and many more of their journeys from organization to organism and what work as a living system really looks like.   In this episode of Digital Workplace Impact, Nancy Goebel chats to the bookâs authors, Paul Miller, CEO, DWG and Shimrit Janes, Director of Knowledge, about the ex...
2021-05-2633 min
Digital Workplace ImpactEpisode 81: Tips to build a thriving company culture as we emerge into a new world of workDo you know what it takes to build a truly thriving company culture? And what roles do leaders play in building this culture?Just as COVID forced us to look at our own humanity, we are now viewing our physical and digital workplaces differently â and it is important that we look through this multifaceted lens in order to understand what roles leaders can play in enhancing the employee experience and enabling organizations to thrive in this new environment. Company culture expert and author of Thriving at Work, Gina DeLapa, chats with Nancy Goebel ab...
2021-05-1933 min
Digital Workplace ImpactEpisode 76: Connecting the HSBC frontline in the days of COVIDWhile it is standard practice to have continuity plans in place, COVID-19 rendered many of those plans unworkable in the wake of the global lockdown. In this episode, we hear how HSBC was able to react to the implications of COVID on its global workforce and customer base. Guest speaker: Kate Mayfield, HSBCÂ Show notes, links and resources for this episode:Learn more about our sponsor, Workgrid Software: https://www.workgrid.com/meet-workgrid?utm_source=DWG&utm_medium=podcast&utm_campaign=2021-AD-DWG-Podcast&utm_content=workgrid-video Hosted on Acast. S...
2021-03-0343 min
Digital Workplace ImpactEpisode 75: The luckiest CIO in the world!In 2019, Uniper was the first organization in the world to move its energy related applications into the cloud. The digital workplace element of the project enabled the vast majority of the Uniper team to seamlessly work from home when lockdown began in early 2020. The project has been a huge success, with 80% of the teamâs KPIs at all-time highs.  Guest speaker: Damian Bunyan, CIO, Uniper  Show notes, links and resources for this episode: Learn more about our sponsor, Workgrid Software: https://www.workgrid.com/meet-workgrid?utm_source=DWG&utm_medium=podcast&utm_campaign=2021-AD...
2021-02-0346 min
Millennium Live | A Leadership & Discovery PodcastEpisode 77 | WorkgridOn this episode, #Millennimlive chats with head of product at Workgrid, Troy Campano. Troy shares the story of how it all began at insurance company, Liberty mutual, and it was the love of the employee experience platform that brought Workgrid to the market and transformed the digital workplace. In todayâs world of remote work, it is important for organizations to be setting themselves up to create a digital workplace that supports employees now and in the future.Hosted by Ausha. See ausha.co/privacy-policy for more information.
2020-08-2417 min
Digital Workplace ImpactEpisode 58: Is this the era of the intelligent digital assistant?Intelligent digital workplace assistants (IDAs) are a rapidly growing trend, with more and more organizations implementing them to help increase productivity and efficiency in the workforce.In this episode, Paul Miller talks to Brett Caldron, CEO of Workgrid, and Kevin Olp, author of DWGâs report âThe Intelligent Digital Workplace Assistant: An introduction for digital workplace teamsâ.Brett tells Workgridâs story and, together, Kevin and Brett explain more about how IDAs work, share examples of how they are adding value to organizations and outline the steps that digital workplace teams can take to begin their IDA journey.Guest speakers: Brett Ca...
2020-04-3034 min
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)Conversational AI for the Intelligent Workplace with Gillian McCannIn this episode I'm joined by Gillian McCann, Head of Cloud Engineering and AI at Workgrid Software. In our conversation, which focuses on Workgridâs use of cloud-based AI services, Gillian details some of the underlying systems that make Workgrid tick, their engineering pipeline & how they build high quality systems that incorporate external APIs and her view on factors that contribute to misunderstandings and impatience on the part of users of AI-based products.
2018-07-2636 min