Shows
The Persuasion GameAdvertising in the digital age with Nick Manning and Caroline MarshallIn this episode of The Persuasion Game, Laura talks with Nick Manning, co-founder of Manning Gottlieb, and Caroline Marshall, former editor of Campaign, about the rapidly changing advertising landscape and discusses their pioneering 'Advertising: Who Cares?' initiative. This wide-ranging conversation explores the evolution of digital platforms, the impact on traditional media, and the importance of creativity in advertising. CREDIT
Advertising: Who Cares? Website for information and sign up: www.advertisingwhocares.org
YouTube links for workstreams include:
Jenny Biggam, Trading, Transparency and Trust workstream: https://www.youtube.com/watch?v=10olFBhRoh0
L...
2025-02-1838 min
eDiscovery Data Points from ComplexDiscoveryThe Workstream of eDiscovery: Considering Processes and TasksThe eDiscovery Processes and Tasks listing may be helpful in planning and consummating business and technology engagements related to the discipline of eDiscovery. The processes and tasks highlighted in the listing are not all-inclusive and represent only one of the myriads of approaches to eDiscovery.
The post The Workstream of eDiscovery: Considering Processes and Tasks appeared first on ComplexDiscovery.
2025-01-0100 min
On the ClockFour experts expose 5 big payroll mistakesPayroll mistakes are expensive. They can cost you big bucks, not to mention the hours it takes to fix them. But what if you don't even know you're making a mistake, or that you're setting yourself up for one?? We invited a team of four payroll pros to share the mistakes that you should avoid, and how to build a process that keeps them at bay. Watch the complete webinar: https://youtu.be/coRGmJWr-88
2024-12-1239 min
Not Another CEO PodcastFailing Forward - Nick Freund - Not Another CEO Podcast - Episode #17Today we’re bringing you a very special episode of the Not Another CEO Podcast! Joining David this week is Nick Freund, the Founder and Former CEO of Workstream.io, and they discuss his entrepreneurial journey. Five years ago, Nick founded Workstream and successfully raised over seven million dollars before making the difficult decision to shut down the company.In this episode, Nick shares his experiences, the importance of selecting the right co-founder, and the challenges of pivoting a business. He also talks about the emotional toll of shutting down a company and the su...
2024-11-121h 08
On the Clock50. What Gen Z workers want with Cheryl Fields TylerWe clock in with Cheryl Fields Tyler, award-winning researcher on the future of work and Founder and CEO of Blue Beyond Consulting. Our conversation builds on a popular topic: how to hire and retain Gen Z workers. Cheryl discusses what Gen Z workers are looking for in their jobs, and the things you can do today to increase retention among this group. We also discuss how Gen Z has influenced what other age cohorts expect from their employers, and more. https://www.linkedin.com/in/cherylfieldstyler/ https://www.bluebeyondconsulting.com/our-perspective/
2024-10-3126 min
Code Bytes | Powered by Search 5.0From IT Support to Startup Innovation | Sophie McDonald, Co-Founder of WorkstreamOn this episode of Code Bytes, Stephen Turkington is joined by Sophie McDonald, Co-Founder of Workstream.In this episode, we dive into Sophie’s remarkable career journey, from her early days in IT support to becoming a leader in data analytics and now driving innovation in the construction tech industry. Sophie shares the pivotal moments that shaped her path, including how a single initiative with the CEO of Options IT sparked a new direction in her career.The discussion also touches on the challenges and rewards of startup life, the importance of humility and hard wo...
2024-09-2632 min
On the ClockHigh volume hiring with Preston SharpstonWe clock in with Preston Sharpston, People Operations Manager at MWB Restaurants, a fast-growing Whataburger franchisee. Preston chats with Workstream’s Emily Hancock about his strategy around vetting and implementing HR technology. He also shares how much time and money HR automation has saved his group over the past year, and what specific features set them apart from other restaurants competing to hire the same pool of potential employees. https://www.linkedin.com/in/prestonsharpston/
2024-09-1915 min
On the ClockTerese Fogleman shares 3 secrets to hiring and retentionThis episode brings you the audio from a recent webinar with Terese Fogleman, an Operator at Chick-fil-A Boone FSU in Boone, North Carolina. Terese discusses why embracing Gen Z is a key recruiting strategy, how she has achieved a retention rate 3X higher than the national average, and often overlooked things that hourly workers are looking for. https://www.linkedin.com/in/terese-fogleman-b881912b9/
2024-08-221h 04
Growth Elevated Leadership PodcastBlake Harber - VP Sales of WorkstreamIn this episode of the Growth Elevated Leadership Podcast, host Julian Castelli interviews Blake Harber, a seasoned sales executive with experience in SaaS companies like HireVue Workstream and Lucid. Blake shares his stories from his leadership journey at Workstream, an applicant tracking system for the hourly workforce. Amid the COVID-19 pandemic, Blake led a strategic pivot to focus on the restaurant sector, resulting in significant growth. He discusses his experience scaling sales teams, achieving product-market fit, and leveraging networking and educational institutions for recruitment. The episode provides valuable insights into overcoming challenges and driving growth in technology companies.
2024-07-2828 min
On the ClockThe 4 pillars of modern payroll with Check's Kerri SwopeThis episode brings you the complete audio from our recent conversation with Kerri Swope, chief customer officer at Check. We discuss the important features and offerings that all modern payroll platforms *should* have, despite the fact that many unfortunately don't. https://youtu.be/mGDJ86xwsfY https://www.linkedin.com/in/kerriswope/
2024-06-2044 min
On the ClockWendy Hull, Senior VP of HR at Salad CollectiveWe clock in with Wendy Hull, Senior VP of HR at the Salad collective. The Salad Collective is a franchisor of 64 fast casual restaurant locations across three different brands. We discuss how she’s embraced technology in her role in order to make hiring and employee management easier for franchisees, the power of integrations for accomplishing HR goals, and more. https://www.linkedin.com/in/wendy-hull-phr-b253b94/
2024-05-2321 min
On the ClockLarry Kruguer, former COO at WingstopWe clock in with Larry Kruguer, former Chief Operating Officer at Wingstop, VP at Wendy’s, and an advisor for several exciting food and beverage ventures. We discuss what he learned from being at Wingstop during a period of expansion, why automation is so important to the success of franchise restaurants, the top factors that encourage employee retention and more.
2024-05-0926 min
Franchise EmpiresS9 E3: Deb Merrill’s Jimmy Johns JourneyDeb Merrill had no idea she was destined for franchise management until her brother-in-law asked if she’d be interested in running a Jimmy John’s. Realizing that stage management wasn’t the dream job she had hoped it would be, Deb left her theater career behind for the food service industry.In this candid conversation with the Wolf, Deb opens up about her rise from the bottom of the food chain to the top of the Jimmy John’s game. How did she take the dive into franchising with zero experience in the industry and eventually open 12...
2024-05-0734 min
On the ClockJasmine Patel, CFO at Scarlet & Gray HospitalityWe clock in with Jasmine Patel, CFO at Scarlet and Gray Hospitality. She discusses the challenges her company was facing with hiring and retention, and how automation was the fix that they were looking for. We also discuss why operational efficiency is so important for their Ohio hotel group, and more. https://www.linkedin.com/in/jasmine-patel-b0031a65/
2024-04-2513 min
On the Clock43. The crucial connection between customer experience, hiring, and retentionToday we’re sharing the audio from a recent webinar we hosted all about the crucial link between guest experience, recruiting, and retaining hourly employees. Joining me is Kelsey Manuel and Julie Wade from Taziki’s Mediterranean Cafe, and Zack Oates from Ovation. We discuss the right and wrong ways to measure guest satisfaction, how providing a great guest experience can make hiring and retention easier, why adequate staffing and training is at the heart of guest satisfaction, and more! https://www.linkedin.com/in/kelsey-manuel/ https://www.linkedin.com/in/julie-wade-cfe/ ht...
2024-04-1152 min
On the ClockScott Taylor, former President and CEO of Walk-On's Sports BistreauxWe clock in with Scott Taylor, former President and CEO of Walk-On's Sports Bistreaux. We discuss how he successfully scaled the restaurants he was in charge of, what a good relationship between franchisors and franchisees looks like, and how to instill an awesome culture in restaurant employees. He also talks about his current position as an adjunct professor at the university of Florida, and more. https://www.linkedin.com/in/scott-taylor-cfe-8641783/
2024-03-2827 min
On the ClockCupbop President and COO Dok KwonWe clock in with Dok Kwon, President and COO of Cupbop. If you haven’t experienced Cupbop yet, you’re missing out! The Korean quick-service restaurant currently has 57 locations in the U.S. and 170+ locations in Indonesia. Dok discusses how they’ve created such a special culture, and the unique ways that they screen applicants to reinforce their fun, playful brand. We also chat about his experience being on Shark Tank, and how starting as a food truck was so important to Cupbop’s success. https://www.linkedin.com/in/dok-kwon-19354628/
2024-03-1420 min
On the ClockMeet the Bojangles franchisee that puts culture firstBojangles franchisee Rajiv Dinakaran shares how he prioritizes culture at his 41 locations, and what he's doing to change the perception about working in a quick-service restaurant.
2024-02-2912 min
On the ClockDr. Kathy Gosser, Director of the Yum! Center for Global Franchise ExcellenceWe clock in with Dr. Kathy Gosser, Director of the Yum! Center for Global Franchise Excellence at University of Louisville. Kathy shares what the data points to as the number one reason that quick-service workers leave—and how you can avoid it. She also discusses why franchising is one of the most powerful ways to create generational wealth, and more about her work at the Yum! Center for Global Franchise Excellence. Listen to Kathy's podcast: https://business.louisville.edu/learnmore/franchiseu/ Connect with Kathy on LinkedIn: https://www.linkedin.com/in/kathleen-gosser-ph-d-aa971510/ ...
2024-02-1532 min
On the ClockJean Grossman and Laura ScavoneWe clock in with Jean Grossman, President at Merry Maids, and Laura Scavone, Chief People Officer at Smoothie King. We discuss the factors that create a good relationship between franchisees and franchisors, and how technology fits into the mix. We also talk about how franchisees and franchisors can better collaborate around hiring and retention.
2024-02-0111 min
On the ClockAziz Hashim, Managing Partner at NRD CapitalWe speak to Aziz Hashim, Managing Partner at NRD Capital. Aziz shares he how he’s re-inventing the relationship between franchisees and franchisors with his new endeavor call "Experiential Brands." We also discuss how franchising can be such an incredible opportunity for those looking to build wealth, the important role of technology in the quick-service restaurant industry, and more.
2024-01-1832 min
On the ClockAutomate your recruiting efforts on a shoestring budgetAs we look forward to 2024, it’s natural to try and figure out ways to increase recruiting efficiency in the year to come. Luckily, there are ways to do so without spending six figures. Nicole Phommanorat (former Director of Talent Acquisition at Salad and Go) shares cheap or free tactics to automate important recruiting tasks, which tools and platforms deliver a positive ROI, and how to convince leadership that specific solutions are worthy of investment.
2023-12-1444 minOn the ClockSeven ways to show appreciation for deskless workersToday's episode brings you the audio version of one of this year's most popular posts from the Workstream blog. This covers why employee recognition is especially important among hourly workers, how to launch a recognition program, and how to get your entire team's buy-in on recognition efforts.
2023-11-3009 min
On the ClockPrep for 2024 payroll with these tipsToday we’re sharing a conversation all about payroll with Jim Kohl, Head of Payroll Operations at Check, and Brett Spusta of Workstream. With just a couple months left of the year, it's not too early to start preparing for 2024’s payroll. I chat with Jim and Brett about things you can do right now to make next year’s payroll as smooth as butter. We discuss how you can maximize efficiency, which payroll goals you should consider setting, and more.
2023-11-1637 min
On the ClockStaffing challenges when you're closed in the winterWe clock in with Jackson Rogers, General Manager at Jersey Girl, a restaurant in Wildwood, New Jersey. Jackson discusses the unique opportunities that come through being affiliated with an amusement park, and the challenges of staffing a restaurant that’s only open six months out of the year. We also talk through their highly successful retention bonus system.
2023-11-0214 min
On the ClockSeasonal staffing secretsToday we clock in with four experts who share tips and tricks for attracting, training, and managing seasonal employees. The group includes Jada Davis, Manager of Talent Engagement at fast-growing convenience chain Foxtrot, Joe Matar, VP of marketing at hiring event software company Brazen, Cisco Mireles, Director of HR at Grove Automotive, and Scott Benedict, a seasoned consultant with decades of experience at Walmart and Sam’s Club. They discuss optimizing seasonal job descriptions, making the most of technology to move quickly, how to incorporate seasonal employees into your existing team, and more.
2023-10-1941 min
On the ClockCrumbl franchisee Christian Bankhead shares how to beat the 90 day retention curseWe clock in with Crumbl franchisee Christian Bankhead. Christian shares three actionable ways that he has improved his screening and onboarding to encourage longterm retention.
2023-10-0524 min
创业内幕 Startup InsiderS5 Vol.27 Workstream王若愚：北美顶尖SaaS创业者对大模型和组织协同的一线思考世界上有27亿蓝领工作者，仅在美国就有7000万。然而，这一巨大群体的工作需求却在过去很长一段时间内被视而不见了。Workstream 就是这样一家旨在为无办公桌的劳动力提供更好的招聘体验的企业，使当地企业的寻找、筛选和录用候选人变得自动化，为招聘经理节省大量的时间。今天的《创业内幕》，我们邀请到的就是来自美国的端到端蓝领人才招聘和管理平台Workstream联合创始人兼CTO王若愚，以及纪源资本投资经理任伯言，听他们一起聊一聊在蓝领赛道的投资、思考与实践。【01：40】王若愚介绍自己和Workstream【04：40】对蓝领的"管"上从哪些方面入手【08：32】Workstream考虑国内市场吗【15：50】发现蓝领赛道的契机【26：38】大模型等的出现会对行业有影响吗【31：22】选人的时候AI强在哪里【35：22】在大语言上会有什么布局【47：00】目前Workstream服务了哪些大客户【49：46】获取信息在美国是否敏感【52：10】在美国有竞品吗【57：50】远程工作、管理有哪些经验可以分享【01：02：13】明星股东对公司有哪些帮助吗【01：06：52】怎么看待创始人之间的分歧【01：11：02】“硅谷的人是很卷的”《创业内幕》粉丝群已经开通在这里，你可以跟节目制作人/主持人直接沟通，也可以第一时间了解到线下活动动态，见到纪源资本的投资人，结交其他互联网圈子里的小伙伴。入群方式：1）添加微信号"cynmxzs"（“创业内幕小助手”首字母）为好友，并在好友请求中标注“创业”2）把你的全名和职称发给创业小助手如果您想约访谈，请添加小助手微信，并附上访谈嘉宾简介，小助手将帮您对接。
2023-09-151h 15
On the ClockBrian Charyn, Director of Operations for 12 Five Guys locationsWe clock in with Brian Charyn. Brian is the Director of Operations at Sheridan Investments, a franchisee of 12 Five Guys Locations in New Jersey and Florida. Brian shares how they achieve a retention rate that’s above the industry average, and what it means to not give his managers "homework." He also discusses how they’ve adapted to an increasing minimum wage, and how Workstream has helped them expand their hiring efforts beyond Indeed. https://www.linkedin.com/in/brian-charyn-152199a/
2023-09-1417 minOn the ClockAnn Miller, HR Manager for 30 Smoothie King franchise locationsToday we clock in with Anne Miller of BCS Northern, a franchisee of 30 Smoothie King locations. We chat about some of the challenges she’s experienced as HR Manager with sourcing and retaining employees, and why company culture is so important to both. We also discuss how to encourage quality communication when working remote, and how automation has given her more time to spend on high impact tasks.
2023-08-3116 min
On the ClockHow AI will change the hourly workforceToday's episode brings you highlights from a recent panel discussion with Anna Khan (General Partner at CRV), Ericka Garza (Advisor and Former President of Au Bon Pain), and Bo Li (Head of Product Integrations at Workstream). We had the privilege to chat with these experts about the impact of AI on the hourly workforce. If your job has anything to do with hiring, managing, and retaining hourly workers, and you’ve been wondering how AI might impact your role, there’s a lot to learn from today’s episode. https://www.linkedin.com/in/ericka-garza/ ...
2023-08-1719 min
On the ClockRecruiting recommendations from Isaac Abramovici of Community Home CareWe clock in with Isaac Abramovici, Outreach Director at Community Home Care in New York City. Isaac shares his tips for attracting applicants, and how he gives employees a sense of belonging even though they work across different locations. He also shares his recommendations for screening automation and job descriptions. https://www.linkedin.com/in/isaac-abramovici-9b5084143/
2023-08-0315 min
On the ClockRetention and engagement tips from Jacob McKayWe clock in with Jacob McKay, HR Director at Point Meadows, a healthcare facility in Lehi, Utah. Our conversation touches on many important topics, like how to create a culture of belonging, how the applicant experience influences employee engagement, and a program Jacob created to increase retention called the "90 day challenge." https://www.linkedin.com/in/jacobdmckay/
2023-07-1316 min
On the ClockHow to increase Gen Z retenion with Terese FoglemanWe clock in with Terese Fogleman, owner and operator of Chick-fil-A in Boone, North Carolina. Our conversation is an excerpt from a recent webinar with Terese, in which she shares three tactics for increasing retention among Gen Z employees. Her perspective is battle tested, yet rooted in empathy. If you’d like to listen to the other half of that discussion, you can watch the complete webinar for free at this link: https://wrkstrm.us/genz
2023-06-2921 min
On the ClockBlockbuster employee enagement with Michael Hartley of Golden Ticket CinemasWe clock in with Michael Hartley, Director of Operations at Golden Ticket Cinemas. Golden Ticket operates 19 locations across 12 states. Michael explains how things have changed among the movie theater workforce over the past few years, why it’s so important to create a positive employee experience, the power of listening to your team and more. Oh, and we also chat briefly about his favorite movie of all time.
2023-06-1512 min
On the ClockBryce Porter, Chief Strategy Officer at Covenant CareWe clock in with Bryce Porter, Chief Strategy Officer at Covenant Care. Covenant Care operates 29 skilled nursing and home health care locations, with more than 5,000 total employees. We discuss the unique hiring and retention challenges faced by the healthcare industry, why operational efficiency is essential when hiring, high impact retention strategies, and more. https://www.linkedin.com/in/porterbryce/
2023-06-0113 min
It's so InterestingLovely time Siesta, how to explore cities, and Wall StreetMaybe you haven't heard this yet - the origin of Wall Street.Siesta is a perfect time to take a rest but you have to be prepared if you are traveling south.And our tips on how to explore cities to get the best experience.Tune in, as It's so Interesting!To find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy for more information.
2023-05-2413 minOn the ClockHR lessons from nursing with Massage Envy's Susie GordonWe clock in with Susie Gordon, Director of Human Resources at one of the largest Massage Envy franchise groups in the country. Susie recently made the jump to HR after starting her career as a registered nurse, and she shares some interesting ways that those positions overlap. We discuss why company culture is so important, little tweaks to her hiring strategy that have made a big difference, how to resolve conflicts among employees, and more.
2023-05-1813 minIt's so InterestingTiramisu, all you need to know about Cuba and how we got lost and found while travelingFascinating Cuba and everything about our visit there! We tell so many stories here that you not only learn new, but you also find out about our mistakes, failures, and great decisions that enhance our love for traveling.And of course, we talk about food, this time about mouthwatering Tiramisu!Tune in, as it is so interesting!To find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy...
2023-05-1724 minIt's so InterestingIt's so interesting about the museum of failure, daiquiri, pluktuin, and Swiss flag confusionThis is an interesting episode where you canJoin us as we uncover the captivating story behind the classic Daiquiri cocktail. From its humble beginnings in the mining town of Daiquirí to its popularity in Cuba and beyond.Step into a world where failure is embraced and celebrated. Discover the intriguing concept of a failure museum, where unsuccessful endeavors are honored and valuable lessons are learned.Unravel the curious case of the Swiss flag confusion. Learn about the striking resemblance between the Swiss flag and the symbol of the International Red Cross, and delve into the historical roots a...
2023-05-1016 min
On the ClockSourcing employees through community orgs with Sara WasserteilWe clock in with Sara Wasserteil, Managing Director at Cara Collective. Our conversation is an excerpt from a recent webinar, and it’s all about sourcing employees through community based organizations. Sara shares why CBOs are such a great way to find hourly employees, how to identify the right organizations to partner with, how to assess the effectiveness of your partnership, and more. Sara's LinkedIn: https://www.linkedin.com/in/sarawasserteil/ Watch the complete with with Sara: https://www.youtube.com/watch?v=GBynjQFt9s0
2023-05-0420 minIt's so InterestingHow to choose summer destination, local travel, tulip fields, and top best soups in the worldIt is just about time to prepare for your summer adventure and in this episode we talk about the best summer destinations, how to plan your holidays, and what to consider organizing your vacation.We also dive into the idea of local travel, and how amazing, relaxing, and at the same time adventurous it is. We discuss the benefits of local travel and provide tips and insights on how to travel locally completely stress-free.Also, you will find out what we are going to do in the nearest week and exciting stories about our trip...
2023-04-2616 min
On the ClockEmployment engagement with Delesa Brokamp of Prime Hospitality GroupWe clock in with Delesa Brokamp, HR and Talent Manager at Prime Hospitality Group. PHG employs close to a thousand hourly employees across 15 locations in four states. Delesa discusses why it’s important to never lower your standards when interviewing, and why hiring fairs are worth a shot. We also chat about the components that make up employee engagement, and more. https://www.linkedin.com/in/delesa-brokamp/
2023-04-2019 minIt's so InterestingExpectations impact traveling and the traditions of eating Fondue you need to know!Press play to listen to our stories about expectations and traveling, and how high and low expectations may impact your impressions.We also talk about unpredictable situations while traveling and how to deal with them.And also the delightful Fondue and a tradition of getting naked when eating it!Tune in as It's so InterestingTo find out more or follow us on social mediaInstagramWebsiteTelegram channelA telegram post related to the episode is here
2023-04-1916 min
Pipeline Superheroes026 Nicholas Freund, Founder and CEO of Workstream.io, on Building a New Category — Data Knowledge Management and Empowering Analytics TeamsNicholas Freund, Founder and CEO of Workstream.io comes on the Pipeline Superheroes podcast to discuss his new venture.Workstream’s mission is to empower every team to make better decisions.Workstream unifies the workflow of complex, analytical projects allowing those teams to streamline collaboration, better orchestrate their projects, and power better business results.We chat aboutHow to create a center for excellence in data and analyticsWhen a startup should invest in BI/analytics functionThe most underrated metric: that SaaS companies should measure I hope you enj...
2023-04-0625 min
On the ClockJP Lachance, CEO of Equator CoffeesWe clock in with JP Lachance, CEO of Equator Coffees. Equator has 9 cafe locations in and around Marin County, CA, as well as a bustling direct to consumer business. We chat about Equator’s groundbreaking history, and how their commitment to a positive culture helps with their hiring and retention efforts. JP also discusses sustainability (in hiring and ingredient sourcing), and more. https://www.linkedin.com/in/jp-lachance-7b63395/ https://www.equatorcoffees.com/
2023-04-0618 minIt's so InterestingBeing in 2 countries at the same time, airport spotting, and Peach MelbaIn this episode, we're exploring Baarle Nassau, a small town located on the border of Belgium and the Netherlands, where you can literally be in two countries at the same time!We also take you on a culinary adventure, sampling the delicious Peach Melba dessert and exploring its lovely history.If you're an aviation enthusiast, we've got you covered too - we'll reveal some of the best airport spotting places in the world.But that's not all, so sit back, relax, and get ready to be transported to the charming...
2023-04-0516 minIt's so InterestingAmpelmann from Berlin, French onion soup, and how we sleep in a carIt's so Interesting - the way to explore fascinating stories, facts, and experiences from around the world. In this episode, we have an eclectic mix of topics that are sure to captivate you.First, we'll introduce you to Ampelmann, a unique and iconic symbol of Berlin with a challenging yet fascinating story.Next, we'll take you on a culinary journey to France, where we'll delve into the fascinating history of French onion soup, from its humble beginnings as a peasant dish to its status as a gourmet delicacy.Finally, we'll...
2023-03-2918 min
On the ClockData-driven hiring with Alejandra Mier of Coupa CaféWe clock in with Alejandra Mier, part of the management team at Coupa Café. Coupa Café is a quick-service restaurant chain with eight locations in the Palo Alto, California area, and was also Workstream’s first customer! We discuss the most important factors for hiring and retaining employees, why Alejandra recommends researching the pay and benefits of competing businesses, and how Coupa Café uses data to embrace a proactive hiring strategy. https://www.linkedin.com/in/alejandra-mier/ https://www.coupacafe.com/
2023-03-2313 minIt's so InterestingWhy Aperol Spritz is so popular, runway change, popular sushi countries and California rollDo you know why Aperol Spritz has become so popular?Listen about it in this episode.Also, we talk about sushi, California roll, the sushi capital of the world outside of Japan, our travel plans, the airport runway, and how and why Katowice airport changed the runway indications. Press play to listen to find out more because “It’s so Interesting”To find out more or follow us on social mediaInstagramWebsiteTelegram channelTelegram post related to the episode...
2023-03-2214 minIt's so InterestingCana and tapa, birds in airports, easily visit Croatia, urinal trick at Schiphol, and our storiesSuper interesting about:Croatia joining the Schengen Zone, what it means, wonderfully beautiful National Parks, and our secret placeCaña and tapa - magical word combination in Spain, what it means, and the story behind itHow airports keep birds away for the safety of the airplanesFascinating urinal trick that saved money for Schiphol airportand some of our opinions and thoughtsTo find out more or follow us on social mediaInstagramWebsiteTelegram channelTelegram post related to t...
2023-03-1515 min
On the ClockJim Mizes, former CEO of Blaze PizzaJim Mizes’ impressive career includes contributing to Taco Bell’s expansion in the late ‘80s and early ‘90s, serving as VP of Operations at Jamba Juice, and spending 6+ years at the helm of Blaze Pizza. Jim discusses what he’s learned in his 30+ year career, specifically in regards to the hourly workforce. We also talk about the importance of building efficient systems for hiring and training employees, and some of his predictions for the future. https://www.linkedin.com/in/jim-mizes-6272806/
2023-03-0919 minIt's so InterestingGolden ticket, Milan stalker, Christiania and the first woman to travel the world by bikeHere we talk about the golden ticket - a fascinating story about what was supposed to be a great deal, turned into a lawsuit.Annie Kopchowski - the first woman to travel around the world on a bicycle.A stalker in Milan, and phenomenal Christiania in Copenhagen. Tune in as it Is so Interesting!To find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy for more information.
2023-03-0816 minIt's so InterestingDubai World Islands, the first female pilot, sustainable travel,Happy to present this episode which is about:Sustainable travel and how you can contribute to itThe first female pilot for a commercial airline and other famous women in aviation Dubai World Islands - a luxury place that is not as successful as expectedOur plans and thoughtsTo find out more or follow us on social mediaInstagramWebsiteTelegram channelTelegram post related to the episode tap here Hosted on Acast. See acast.com/privacy for more information.
2023-03-0114 min
On the ClockResponsible growth with Michael Rodriguez, multi-unit Subway owner and franchiseeWe clock in with Michael Rodriguez. Michael is the owner and franchisee of 11 Subway locations in central North Carolina, 8 of which were added in the last 13 months! Michael discusses the challenges he’s faced with rapid growth, how culture complements compensation, and his appointment to the Subway FAF National Advisory Board. https://www.linkedin.com/in/michael-rodriguez-59365312/
2023-02-2323 minIt's so InterestingTop travel checklist, customer support tips, our Barcelona fail, and Pan Am smileThis is the episode we are happy with and it is about:How to solve your travel issues by contacting customer supportPan Am smileTravel mistakes to avoid and a perfect checklist to better prepare for your journeyOur Barcelona trip planning failAnd some stories from our lifeTo find out more or follow us on social mediaInstagramWebsiteTelegram channelTelegram post related to the episode tap here Hosted on Acast. See acast.com/privacy for more information.
2023-02-2218 minIt's so InterestingCoffee, Venice Carnival, and the bicycle race dessert - tune in It's so Intersting!This episode is about:How coffee traveled probably more than you, the first coffee houses in Europe, and where in general coffee comes from.Carnival for the time without meat and what is the purpose of the Venice Carnival.Top travel tip.And a story of our favorite French dessert coming from a bicycle race.Enjoy and let us know what you think!To find out more or follow us on social media tapInstagramWebsiteTelegram channel
2023-02-1515 min
On the ClockConquer onboarding with help from three HR leadersWe clock in with three talented HR leaders to discuss the topic of onboarding. The audio comes a recent webinar we co-hosted our friends at Checkr, and includes Gia DeMichele from Culture Amp, Jamie Dyra from Workstream, and Jacob McKay from Pointe Meadows Health & Rehab.
The group weighs in on getting leadership buy-in, being data-driven in your onboarding strategy, making sure that the onboarding experience reinforces company values, and more. https://www.linkedin.com/in/gia-demichele-phd/ https://www.linkedin.com/in/jamiedyra/ https://www.linkedin.com/in/jacobdmckay/ https://chec...
2023-02-0917 minIt's so InterestingWhat goes wrong during a trip, a lot of personal stories, and lemon festival!We had so much fun recording this episode, looking back, and telling our stories about situations when something goes wrong during the journey. We are sure you will find inspiration in them and will have more confidence in traveling. In this episode, you will find out how unpleasant can be the experience of traveling in Albania and Turkey, what happened to Miro in Berlin, pinched nerve and Dresden, the exciting Genoa incident, and Fete du Citron. To find out more or follow us...
2023-02-0817 minIt's so InterestingWine bottles, sleeping on a plane, stopped by police in MexicoIn this episode you will find out:How we were stopped by police in Mexico that was not a policeWine bottles and the versions behind the traditional wine bottle volumeGreat tips on how to sleep on a plane that will change the way you flyOur first Dreamliner flight and the window shades confusionTo find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy for more information.
2023-02-0120 min
BUILDERSNicholas Freund, CEO of Workstream: $7 Million Raised to Build the Data Knowledge Management CategoryWelcome to another episode of Category Visionaries — the show that explores GTM stories from tech's most innovative B2B founders. In today's episode, we're speaking with Nicholas Freund, Founder & CEO of Workstream, an analytics platform that's raised $7 Million in funding.
Here are the most interesting points from our conversation:
Elon Musk’s Influence: Nick shared how working at Tesla during its critical financial times under Elon Musk's leadership taught him the importance of taking risks and pushing boundaries, a philosophy he carries into Workstream.
Identifying a Pain Point: The idea for Workstream was born out of Nick...
2023-01-3131 minBUILDERSNicholas Freund, CEO of Workstream: $7 Million Raised to Build the Data Knowledge Management CategoryWelcome to another episode of Category Visionaries — the show that explores GTM stories from tech's most innovative B2B founders. In today's episode, we're speaking with Nicholas Freund, Founder & CEO of Workstream, an analytics platform that's raised $7 Million in funding.
Here are the most interesting points from our conversation:
Elon Musk’s Influence: Nick shared how working at Tesla during its critical financial times under Elon Musk's leadership taught him the importance of taking risks and pushing boundaries, a philosophy he carries into Workstream.
Identifying a Pain Point: The idea for Workstream was born out of Nick...
2023-01-3131 min
On the ClockSeasonal staffing success with Jet Brown, Wilkinson CompaniesWe clock in with Jet Brown, Assistant Operations Manager at Wilkinson Companies. Wilkinson owns several hotel properties and convenience store locations in and around North Platte, Nebraska. Jet talks about a program they use to understand the communication styles of their hourly team members, and how it has made a positive impact on retention and advancement opportunities. We also talk about seasonal hiring challenges, shifting hiring from reactive to proactive, and more. https://www.linkedin.com/in/jet-brown-98776476/ http://workstream.us/community
2023-01-2617 minIt's so InterestingInteresting about Berlin, Alpha Bravo Charlie, Barcelona and a little bit more about travelingTap play to listen about:Which Sagrada Familia Tower to visit Travel services that shocked usAlpha Bravo CharlieBerlinale and the symbol of BerlinBerlin’s Buddy BearsThe link to the Telegram post with illustrations hereTo find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy for more information.
2023-01-2516 minIt's so InterestingPlaces to book in advance, skiing resorts in Europe and something very interesting about South KoreaSuch an interesting episode about:Places to book in advanceDune du Pillat is a must visitSkiing in Europe this season and where is best to goAge system in South KoreaTelegram post related to the episode tap hereTo find out more or follow us on social mediaInstagramWebsiteTelegram channel Hosted on Acast. See acast.com/privacy for more information.
2023-01-2021 min
On the ClockCommunity-centered recruiting with Jonathan Lawrence of Chick-fil-A Bush River RoadWe clock in with Jonathan Lawrence, Recruitment Manager at Chick-fil-A Bush River Road in Columbia, South Carolina. Jonathan has been with Chick-fil-A for 14 years, and is nicknamed “the relationship guy" because of his involvement within the community. We discuss the importance of prioritizing customer service above all else, building an effective employee referral program, the many benefits diversity, and more. http://workstream.us/community https://www.linkedin.com/in/jonathan-lawrence-992140226/ https://cfabushriver.blogspot.com
2023-01-1216 min
On the ClockAngie Figueredo, Director of Talent Acquisition at the Dhanani GroupWe clock in with Angie Figueredo, Director of Talent Acquisition at the Dhanani Group, which employs an incredible 20,000+ hourly workers across 13 quick service restaurant brands. During our conversation, Angie discusses the most successful things she’s done to attract new employees, how she’s shifted her strategy from hiring to retention, and how she’s planning to rely upon automation to win at hiring in 2023. Watch the full webinar with Angie: https://youtu.be/40JzU6Slirs
2022-12-2918 minIt's so InterestingAll-inclusive resorts, aperitivo, and is it safe to go to?The great traveling news is coming our way about the internet and border crossing so we talk about this and of course, this episode is also about:Baguette and its significance in FranceIs it safe to go to, and how differently do men and women perceive safety while travelingThe all-inclusive resorts - why they worth going and why notWhat happened in TurkiyeThe Aperitivo traditionTo find out more or follow us on social mediaInstagramTelegram channelWebsite...
2022-12-1617 min
On the ClockDave Repass of Meineke Car Care CenterWe clock in with Dave Repass, owner of Meineke Car Care Center in Lewes, Delaware. Dave discusses the unique hiring challenges faced by the auto repair industry, what makes personalized scheduling a key tactic for retention, and why always-on hiring is always a good idea. https://www.linkedin.com/in/dave-repass-9b335212/
2022-12-1512 min
OnBoard!EP 22. 【直播回放】全球化 SaaS 探路者：三位华人创始人在美国、东南亚、日本市场的实战分享久违的M小姐直播又回来了！这次，咱们聊聊在不同的海外市场打造 SaaS 公司。如果你听过16,17两期中声网副总裁何挺老师和Workstream 联合创始人CTO Max Wang 的分享，那你一定也会喜欢这期的讨论。我们不仅邀请 Max 做了个返场，还邀请了在东南亚和日本市场的两位创业者：领创集团联合创始人 寿栋 和 Airgram/Notta 创始人CEO 张岩。
Hello World, who is Onboard!?
Workstream, 领创、Notta几家公司代表的美国、东南亚、日本是中国科技公司出海最热门的市场，这几家公司的业务、GTM又很不一样。我们就市场的选择，到产品的扩展，到跨国团队组织，到toB品牌的打造等等所有toB企业关心的核心话题，在不同市场的实践。周六上午聊了两个多小时还意犹未尽。真是全程高能。
M小姐的公众号有详细的嘉宾和活动背景介绍，这里简单介绍一下几家公司的背景，你就知道为什么这个黄金阵容值得你期待！
Workstream 针对美国的蓝领招聘市场，成立不到4年，数千万美金ARR，总融资超过5000万美金。Max Wang 和几位华裔创始人几乎没有做SaaS的经验，却短短几年时间，打造了数百人团队，拿下了Burger King, 麦当劳, Subway等等大型连锁客户。
领创集团早年从为fintech 和银行提供反欺诈工具开始，逐渐扩展到为企业客户提供数字转型、反欺诈和流程自动化解决方案等一系列业务。联合创始人寿栋为了创业才开始在东南亚生活，到现在 Advance AI 的企业用户超过700家，现在又扩展到 ToC 业务。2021年超4亿美金的 D 轮融资之后，集团估值超过 20亿美元！可以说是新加坡和东南亚最大的科技公司之一了。
Notta/Airgram 是分别针对日本和北美的效率工具。CEO 张岩原来是百度、滴滴等移动互联网产品经理，转型成为 SaaS 创业者。日本软件市场相对传统，在语音转录这个并不特殊的赛道，Notta 用PLG (Product-Led Growth) 的方式，不到3年就做到月入30万美金！而2021年开始，张岩开始用 Airgram 这个创新的会议效率产品，打入美国市场，拿下 Product Hunt 头条，拿下超过1000万美金的融资，开始了新的征程。
几位创始人经验与挑战，已知和未解的思考和实践，都是掏心窝的分享。超过8千多人观看了直播，直播间也有很多有价值的互动。如果你错过了，一定要来听听！Enjoy!
我们都聊了什么
03:45 三位嘉宾自我介绍和公司业务简介。
09:08 如何选择市场并拿下第一个付费客户？
29:45 回过头来看，创业初期还有哪些事情可以做的更好？
44:52 完成0到1后，如何开始规模化销售？
48:21 客户群体升级之后，如何升级组织来支持规划化销售？
60:15 服务企业级客户在海外会面临什么合规问题？早期应该如何与客户沟通？
65:57 如何应对企业级客户的定制化需求？为什么要提前考虑复杂系统的技术架构设计？
77:30 【重点！】如何从一个小的切入点发展到多产品战略？自然延伸和代表未来的产品线应该如何开展？多产品线对组织提出哪些挑战？
106:20 SaaS产品如何在海外市场打造品牌？什么时候开始投入品牌？为什么维度不能太多？
128:35 如何建立并管理好跨国团队？
142:58 新的经济和资本环境下，不同市场受到怎样不同影响？对公司规划有什么影响？
提到的重要词汇和公司
Design partner：共创客户
ATS：Applicant Tracking Systems，招聘管理系统
Ideal Customer Profile (ICP)：理想客户画像
Roadmap：产品路线图
Data compliance：数据合规
Franchise：特许经营连锁
Organic development：自然发展
Ecosystem：生态系统
Master Service Agreement：主服务协议，即框架合同
Local hire：本地招聘
Head of remote：远程管理负责人
Advocate：倡议者
Value proposition：价值主张
ADP：美国人力资源管理软件上市公司，市值1,088亿美金
Otter.ai：一款将会议语音转成文本的会议纪要工具，2021年获得B轮5,000万美金融资
Rippling：美国面向中小企业的人力资源管理SaaS，2022年获得D轮2.5亿美金融资，估值超过百亿美金
Intercom：一款即时通讯及对话机器人工具，2018年获得D轮1.3亿美金融资
Vanta：一款面向SaaS企业提供数据合规检测的SaaS，2022年获得B轮1.1亿美金融资
Secureframe：与Vanta相似，提供数据合规检测的SaaS，2022年获得B轮5,600万美金融资
Clickup：一款一站式项目管理协作SaaS，2021年获得C轮4亿美金融资
Loom：一款录屏记录工具，2021年获得C轮1.3亿美金融资
Calendly：一款日历记录工具，2021年获得3亿美金融资
别忘了！同步关注两位 Host 的微信公众号，看更多干货内容哦：
M小姐研习录 (ID: MissMStudy) by Monica
我思锅我在 (ID: angelplusdevil) by GN
大家的点赞、评论、转发是对我们最好的鼓励！希望你分享给对这个话题感兴趣的朋友哦~
如果你有希望我们聊的话题，希望我们邀请的访谈嘉宾，都欢迎在留言中告诉我们哦！
2022-12-152h 35It's so InterestingTouristy places - are they worth visiting, the Northern Lights hunting tipsThere is always something to explore while traveling! Have you ever thought of visiting the north for the Aurora Borealis? This episode is about:We share our experience seeing the Northern lights in Tromso and how to prepare for this experience not missing the essential stepsThe city that one of us doesn't likeWhat scared us in MaltaOur favorite restaurant in AmsterdamTouristy places bias - is it worth visiting popular places or better to do what locals doSlow travelPlaces to see the Northern lights in Iceland (was hard to pronounce so we are sharing...
2022-12-0824 min
On the ClockAmy Parman shares how to win at WOTCWe clock in with Amy Parman, Director of Training & Recruiting at Taziki’s. We talk all about the Work Opportunity Tax Credit, or WOTC for short. Amy is a WOTC wizard, and luckily she agreed to share her secrets with you. If you aren’t yet making the most of WOTC, doing so should be at the very top of your 2023 goals. https://www.linkedin.com/in/amynicoleparman/ https://www.youtube.com/watch?v=g6xzO9dd5V8
2022-12-0119 minIt's so InterestingIt’s Christmas markets time! Also learn about confusing geographical names and virtually go to Portugal.In this episode, we tell interesting stuff about the names of the cities. Do you know about one more Monaco, or what is the story behind Portland, or can you guess what city is called Rijsel?Portugal is not just Porto and Lisbon: places to visit and food to try. Very useful and interesting.And the most important around this time: Christmas markets. Do you know which city is known to hold the first Christmas market? Let’s go back and explore the history of this tradition and talk about delicacies to try at...
2022-11-3015 min
On the ClockBen Little, owner of the top Zaxby's locations in the countryWe clock in with Ben Little, owner of 14 Zaxby’s locations in the southeast US, including some of the top performing stores in the country. Ben discusses the importance of maintaining consistency while scaling, why you should always invest back into the business, how to identify potential leaders with your organization, and more. Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-little-46204923/ Connect with Ben on Twitter: https://twitter.com/TRUmav Explore the On the Clock back catalog: https://www.workstream.us/podcast
2022-11-1719 min
On the ClockMaking culture the core of hiring with Ann FalzoneWe speak with Ann Falzone, COO of Artemis Wax, which has 52 European Wax Center locations across 7 states. She discusses the unique hiring challenges faced by her industry, the most impactful changes Artemis Wax has made to their hiring process, why culture is so important in attracting hourly employees, and more. https://www.linkedin.com/in/ann-marie-falzone-1399a316/ http://workstream.us/podcast
2022-11-0308 min
On the ClockJeff Weinstein shares tips for hiring and retaining deskless workersWe speak with Jeff Weinstein, whose impressive background includes running the company that was the largest Jamba franchisee. He discusses the most overlooked component of hiring hourly employees, what those in the hospitality industry can do to not just survive, but thrive, and a program he rolled out that made a huge difference in employee retention. https://www.linkedin.com/in/jeff-weinstein-97840b4/ https://www.workstream.us/podcast
2022-10-2019 minIt's so InterestingWill you go to Italy after you find out about this?Will you go to Italy after you find out about this?ZTL - pay attention if driving the car in ItalyCoperto and other tricky things like ghiaccioWhat is wrong with the latte? And how to get your coffee in ItalyWi-Fi in Sardinia and other tips to prepare for your visit to the island.And a few spicy details about our experience in Italy and the drinks to try!
2022-10-1917 min
Making Data SimpleKill your... whaaa???... Service Desk! Nichola Freund Founder and CEO of Workstream.ioSend us a textMeet Nicholas Freund, Founder and CEO of Workstream.io. Nicholas spearheads a seed-stage technology startup that integrates directly with analytical tools data, and existing workflows, to empower data teams to use data assets in a more effective way.01:50 Meet Nichola Freund05:18 Why leave the golden child : Tesla?14:10 Time to start another data company18:37 A startup in COVID21:30 The Workstream pitch25:30 A use case example29:16 Competitive differentiation34:40 Monetization and growth39:31 Launch complete41:42 Kill Your service desk!46:03 Company culture48:31 Recommended booksLinkedIn: linkedin.com/in/nick-from-workstreamWebsite: https://www.workstream.io
2022-10-1953 minMaking Data SimpleKill your... whaaa???... Service Desk! Nichola Freund Founder and CEO of Workstream.ioSend us a textMeet Nicholas Freund, Founder and CEO of Workstream.io. Nicholas spearheads a seed-stage technology startup that integrates directly with analytical tools data, and existing workflows, to empower data teams to use data assets in a more effective way.01:50 Meet Nichola Freund05:18 Why leave the golden child : Tesla?14:10 Time to start another data company18:37 A startup in COVID21:30 The Workstream pitch25:30 A use case example29:16 Competitive differentiation34:40 Monetization and growth39:31 Launch complete41:42 Kill Your service desk!46:03 Company culture48:31 Recommended booksLinkedIn: linkedin.com/in/nick-from-workstreamWebsite: https://www.workstream.io
2022-10-1953 min
The Clique PodcastEp. 10 [GitcoinDAO] Insights for Optimizing Team Dynamics & Contributor Alignment ~ Disruption JoeDisruption Joe, FDD Workstream Lead for GitcoinDAO joins us to discuss how the Gitcoin community & contributor base evolved to be such an impactful community & the processes they put in place to make it happen. His insights that came out of those experiences too
We talk about:
His life before he joined the Gitcoin team in 2018, how he turned out to be one of the first from the company to transition to the DAO to oversee the FDD Workstream
The transition from web2 to the DAO structure, how the teams & process evolved within the newly formed DAO structure & the best practices...
2022-10-1055 min
On the ClockSara Wasserteil on the most important benefits for hourly workersSara Wasserteil of Cara Collective joins us to discuss the disconnect between what hourly employees want from their job, and what employers *think* that they want. She explains what the data says about making open roles more appealing, which overlooked segment of the potential workforce punches above their weight, and more. https://www.linkedin.com/in/sarawasserteil/ https://caracollective.org https://www.workstream.us/podcast https://youtu.be/k_v5CFUUzlA
2022-10-0620 minIt's so InterestingIt's so Interesting about Prague and car rental tips!We just recently got back from Prague and here is why you have to visit!One more reason to come to the Czech Republic in October and NovemberAlso in this episode, we talk about everything you need to know for renting a car.Telegram link related to this episode: https://t.me/theworkstream/94To find out more or follow us on social mediaInstagram: https://www.instagram.com/theworkstream/Website: https://theworkstream.com/Telegram: https://t.me...
2022-10-0515 minIt's so InterestingIt's so Interesting about sleeping on a parking lot in the Netherlands, pizza Margherita, and fear of flying!“It’s so interesting!” - a travel podcast about everything related to travel with tips, stories, advice, and inspiration!Here is what we are talking about:Delicious pizza Margherita and why Naples is its homeFear of flying - where it comes from and how to get rid of itWhat ER on Edinburgh Castle meansHow we slept on a parking lot in the Netherlands and got caughtPizzeria Brandi in Naples https://g.page/PizzeriaBrandi?shareTelegr...
2022-09-2814 min
AnalyticsToday PodcastHow to Get Mentored by Elon Musk with Nick FreundIn today's show, we have a guest who was directly mentored by Elon Musk during his early days at Tesla. Nick Freund took the mentorship to heart and started an analytics workstream company called Workstream.io. Nick will share his unique and exciting experience of what it looks like to learn from one of the legends in the business and tech work - Elon Musk. He also shares:Interesting facts about his journey from and employee to a founder of a successful startup.His exact secret to building a tech company from scratchWhat is...
2022-09-2338 min
On the ClockSilver screen hiring with Malco TheatresToday's episode brings you a triple feature! We speak with Donald Terry, Jimmy Washington, and Andy Brunetz. Together they oversee the hiring efforts of Malco Theatres, a chain with 1,500 employees across 40+ locations. The trio discusses the unique hiring challenges faced by the movie theater industry, the seasonality of their staffing efforts, and how to appeal to potential employees.
2022-09-2211 min
Data Engineering PodcastBuilding A Shared Understanding Of Data Assets In A Business Through A Single Pane Of Glass With WorkstreamSummary
There is a constant tension in business data between growing siloes, and breaking them down. Even when a tool is designed to integrate information as a guard against data isolation, it can easily become a silo of its own, where you have to make a point of using it to seek out information. In order to help distribute critical context about data assets and their status into the locations where work is being done Nicholas Freund co-founded Workstream. In this episode he discusses the challenge of maintaining shared visibility and understanding of data work across the...
2022-09-1954 minIt's so InterestingInteresting about Mexico, Ravenna, and 3-1-1In this episode we will tell you about:⠀What is 3-1-1 for carry-ons?⠀Things that can be confusing in Mexico:⠀what can go wrong with power plugswhy M stands for men's toiletwhat is the point of pink public transportand why is there a dollar sign everywhere?⠀Ravenna - the capital of mosaics and why it is a friendly city for women?⠀And a little bit about us.⠀Telegra...
2022-09-1612 min
The Alldus Podcast - AI in ActionE379 Nicholas Freund, Founder and CEO at WorkstreamToday's guest is Nicholas Freund, Founder and CEO at Workstream in New York. Founded in 2020 by Nick and his co-founder Chris Ibarra, Workstream are passionate about the future of analytics and its potential to transform companies. They have seen firsthand the transformative nature of the modern data stack, but found the way that teams empower their organization to be data-driven is still broken.
By building around the tools that data analysts already use, Workstream knew that technology could remove some of this burden and let teams get back to what they are good at: interpreting ambiguous data...
2022-09-1415 min
On the ClockSustainable hiring with Frank KleinSeasoned entrepreneur Frank Klein shares his perspective on sustainability, and how it applies both to hiring AND ingredients. He also discusses how to find employees that are "bought in" on your company's mission, hospitality trends worth watching, and more. https://www.fkrestaurants.com https://www.linkedin.com/in/frankpklein/
2022-09-0816 minOnBoard!EP 17. 对话声网VP与Workstream联合创始人：聊聊如何打造全球一流SaaS公司（下）欢迎回来！同样精彩的第二部分，对话声网VP与Workstream联合创始人：聊聊如何打造全球一流SaaS公司”的下集，我们来聊聊，完成了从0到1，到规模增长、需要多产品战略、走向全球市场的时候，还有哪些具体实操的经验。
Hello World, who is OnBoard?!
上一集中，我们跟声网副总裁何挺老师，和硅谷近年来高速发展的一家面向本土蓝领的招聘和入职管理 SaaS 公司 Workstream 联合创始人 Max Wang，一起讨论了公司从0到1的发展，包括如何寻找PMF和理想客户画像，跟踪关键运营指标，到建立早期销售模式。真的是干货满满！
而在这集中，我们接着上期话题，当业务开始规模化发展，产品需要从单一走向多元矩阵，两位嘉宾继续以真实案例和故事，来讲述如何在大客户里实现“land and expand”策略，什么时候启动第二款产品，还有国内SaaS创业者通常忽视的定价问题和背后反映的企业价值观。
最后，作为具有全球业务的声网，还有与Zoom相似的全球化办公的Worksteam，在团队协作和组织管理上，又有哪些基本原则和建议，供中国SaaS出海的创业者参考。
两位嘉宾的分享依旧走心又实战，Enjoy!
我们都聊了什么
02:05 Workstream 创始团队早期是如何找到销售的 playbook? 如何通过 playbook 实验完善公司战略？
06:27 为什么Max和何挺老师都认为，早期必须具备“产品经理”思维的人才能做销售？
14:19 声网的产品经理是如何应对新场景和多变的客户需求？
19:23 Workstream 什么时候启动第二款产品？如何在大客户里完成“Land and expand”？
27:42 声网是如何从单一产品向多产品线拓展的？
33:12 为什么声网要独创“按时长”的定价方式？背后独特的企业价值观是什么？
38:05 Workstream 的定价：“按价值定价”的实践，两家公司如何进行定价试验。
48:18 关于全球化和分布式办公，Zoom给Max在组织管理上带来了哪些启发？
52:49 声网当初如何从看似规模较小的中国市场做到全球的？
56:12 Workstream 如何从第一性原理出发，在分布式办公下做到高效地会议沟通和团队协作？
64:11 何挺老师：声网在全球化团队建设上的三个原则。
68:10 结尾彩蛋：两位嘉宾送给所有出海创业者的一段话。
71:36 意犹未尽，听听两位主持人访谈后的心得体会：我们学到了什么？
99:05 Monica 和 GN 聊聊我们的小愿望。
嘉宾推荐的书及电影
《Moneyball》：点球成金，美国电影；
《Inspired：How to Create Tech Products Customers Love》：《启示录：如何打造消费者喜爱的科技产品》，作者Marty Cagan；
《High Output Management》：《卓有成效的管理》，作者Andrew S. Grove。
重要的词汇
Pattern：模式，套路；
Customer success：客户成功；
Feature engineering：特征工程；
Sales guide：销售话术指南；
Go-to-market：进入市场；
Scheduling：排程，排序；
Scale：扩张；
Data point：数据（支撑）点；
Overpromise：过度承诺；
Bundling & rebundling：（功能）的捆绑和解耦；
I9和W4：W4是在美国工作时与收入所需上报税款相关的表格，I9是雇主验证新员工身份的表格；
MSA：Master Service Agreement，主服务协议；
Land and expand：进入再扩张；
Persona：画像；
Upsell： 向上促销，多销；
Package：跟bundling含义类似，（产品功能）的打包；
Unit economy：单位经济模型；
Human capital management：人力资本管理；
PST：Pacific Standard Time，太平洋标准时间；
Discovery：探索；
Delivery：交付，实现。
别忘了！同步关注两位 Host 的微信公众号，看更多干货内容哦：
M小姐研习录 (ID: MissMStudy) by Monica
我思锅我在 (ID: angelplusdevil) by GN
大家的点赞、评论、转发是对我们最好的鼓励！希望你分享给对这个话题感兴趣的朋友哦~
如果你有希望我们聊的话题，希望我们邀请的访谈嘉宾，都欢迎在留言中告诉我们哦！
2022-09-072h 08OnBoard!EP 16. 对话声网VP与Workstream联合创始人：如何从零开始打造全球一流的 SaaS公司？（上）这一期特别节目，两位 Onboard! 的主播，一起来采访两位视角和经历非常不同，却非常重磅的嘉宾，讨论一个很多从业者都关心的问题：全球一流的SaaS公司是怎样运作的？中国的创业者如何做一个全球化的 SaaS 公司？两位嘉宾，一位是声网的 VP 何挺，一位是硅谷冉冉升起的 SaaS 初创公司 Workstream 的 Co-founder 和 CTO Max Wang。这次讨论实在是太走心太干货满满了！
Hello World, who is OnBoard?!
要聊中国 SaaS 企业走向全球，就要了解有华人基因的全球一流 SaaS 企业是如何从零到一，从成长到IPO的过程。如何验证 PMF (Product Market Fit, 产品市场匹配）？为什么早期定位 ICP (Ideal Customer Profile, 理想用户画像）如此重要？如何在全球市场上跟一流的企业和人才竞技，打造一个业务、团队都全球化的企业？
这次实在聊得太深入，两位嘉宾都掏心窝地贡献了很多他们一线实践和思考的干货，不知不觉就聊了近三个小时！所以我们把这次访谈分成了两部分，第一部分，我们主要针对创业公司如何从零到一找到PMF，如何实现初步的扩张。两位嘉宾的产品和早期增长模式完全不同，to developer 的自上而下，和自上而下地把销售团队当成一个标准化产品来运作。实战经验和思考都相当精彩。
下周推出的第二部分，更细致地探索SaaS产品定价、产品管理、国际化等细节的实操问题，也是干货满满。
嘉宾介绍
何挺，声网VP、数字化转型业务负责人。儒雅翩翩的何挺老师，声网 从零到一的过程 - 而这已经是他参与的第二次IPO了！何挺老师作为早期员工和产品 leader，参与了声网从零到现在超过$150M收入起起伏伏的过程。
Max Wang, Workstream Co-founder & CTO. Workstream 几位华裔创始人几乎没有做SaaS的经验，却短短几年时间，打造了数百人的团队，聚集了一批顶尖高管。作为中国创始人，想要走向世界的你，不要错过，来听听 Workstream 如何在 SaaS 最严酷的美国市场，打开一片天地！
公司介绍：
声网（NASDAQ:API）：成立于2014年，是全球实时互动云服务开创者和引领者。开发者只需简单调用声网 API，即可在应用内构建多种实时音视频互动场景。
Workstream, The text recruiting and onboarding platform designed for the hourly workforce. WorkSteam 是一家总部和主要业务都在北美的成长期公司。email当道的美国，Workstream用mobile first 的方式，打造针对小时工群体的招聘和入职平台。这个2017年成立的公司，不到5年融资接近$60M, 几千万美金ARR还有每年数倍的增速。你或许没有听说过Workstream，但是他的投资人都是如雷贯耳，天使投资人有 Zoom CEO Eric Yuan, Doordash CEO Tony Xu, 后续投资机构有 Peter Thiel 的传奇基金 Founders Fund, Mary Meeker 的Bond，还有 SaaS 领域资深机构 GGV，CRV等等，真是星光熠熠！
我们都聊了什么
01:43 本期选题背后的含义和Monica近期观察到的趋势。
03:58 主播高宁和两位嘉宾的个人介绍，以及在职业发展中对自己影响较大的一个人或事。
10:14 从投资人角度，为什么中国企业服务创业者在近两年更加关注全球市场的机会？
14:43 首先，何挺老师娓娓道来声网从0到1的故事，以及如何选择第一个进入的市场。
21:04 亚洲面孔为主的 Workstream 团队，当初为什么选择服务本土色彩浓重的美国蓝领市场？
28:36 在高速发展过程中，Max是如何感到 PMF 的“降临”及背后关键指标的变化？
32:14 何挺老师认为接近 PMF 的过程对产品规划也产生了重要影响，同时要学会过滤噪音。
37:11 为什么Max认为早期不要怕做错客户需求，以及如何找到你的“design partner（共创客户）”？
45:25 SaaS公司非常关注的ICP（理想客户画像），Workstream是如何逐步发现并定义的？
52:28 声网当年是如何找到ICP，以及为什么不推荐找超大型公司作为标杆客户？
55:33 作为 PLG 代表的声网，当年是如何完成 to D（开发者）的定位升级，又是怎么看待早期销售？
67:03 而一开始就需要销售的 Workstream，CEO 是怎样亲自从0到1搭建销售体系和相关手册的？
我们提到的公司和重要词汇
提到的公司：SheIn，Shopee，店小秘，AfterShip，万兴科技，Slack，Zoom（及创始人Eric），Postman。
重要的词汇： PLG：Product-led Growth，产品驱动增长； MVP：Minimum Viable Product，最小可行产品； PMF：Product Market Fit，产品-市场匹配； ICP：Ideal Customer Profile，理想客户画像； LTV/CAC：Life-time Value/Customer Acquisition Cost，客户生命价值/获客成本，优秀SaaS公司一般大于3； Playbook：实操手册； Revenue operation model：营收运营模型，简称RevOps，销售，市场和客户成功团队协作建立的运营效率模型； ARR: Annual Recurring Revenue，年持续性收入，评估SaaS公司营收的重要指标； Sales leader：销售负责人； Feedback loop：反馈闭环
第二部分更精彩，订阅 OnBoard! ，还有更多企业服务领域的走心分享！
别忘了！同步关注两位 Host 的微信公众号，看更多干货内容哦：
M小姐研习录 (ID: MissMStudy) by Monica
我思锅我在 (ID: angelplusdevil) by GN
大家的点赞、评论、转发是对我们最好的鼓励。如果你喜欢我们的节目，请动动手分享给对这个话题感兴趣的朋友。如果你有希望我们聊的话题，希望我们邀请的访谈嘉宾，都欢迎在留言中告诉我们哦！
2022-08-301h 03
On the ClockUnique hiring lessons from the automotive industryToday we clock-in with Luke Godwin, Owner and General Manager of Godwin Motors in Columbia, South Carolina. Luke discusses the hiring and retention challenges he's faced, and the important lessons that he's learned along the way. Anyone wanting to improve at hiring and retaining hourly employees—whether you're in the auto industry or not—will appreciate Luke's unique perspective. https://www.godwinmotors.com https://www.linkedin.com/in/luke-godwin-934767169/
2022-08-2514 min