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Showing episodes and shows of
Youssef Hanine
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Dental Tech Talks
#49 - Security First: Joshua Nelson on HIPAA, AI Threats, and Practical Defenses for Dental Practices
In this episode of Dental Tech Talks, Youssef sits down with Joshua Nelson, CXO of WAM Technology Management Group, to unpack realistic cybersecurity and compliance for dental practices. Joshua explains why HIPAA-level controls are the practical baseline for every small business, how AI is making phishing and automated attacks far more convincing, and why multi-factor authentication, layered defenses, and regular assessments are the best return on your security budget. We cover real breach fallout, the hidden costs of downtime and data theft, simple staff habits that prevent incidents, and how to use proactive testing to find gaps before attackers...
2026-01-30
28 min
Dental Tech Talks
#48 - Scaling Care, Not Just Clinics: Matthew Hernandez on People-First Ops and Same-Day Dentistry
In this episode of Dental Tech Talks, Youssef sits down with Matthew Hernandez, Director of Operations at Mukilteo Dental Center and a third-generation dental leader with 25-plus years building DSOs, labs, and high-volume practices. We cover Matthew’s origin story, how he turned a 30,000 square foot space into a patient-centered, tech-enabled hub, and the operational changes that moved his team from chaos to repeatable performance. Expect practical playbooks on department design, KPI-driven decision making, same-day crown manufacturing, AI in scanning and lab workflows, and leadership lessons for scaling without losing culture. If you care about sustainable operations, faster clinical tu...
2026-01-22
32 min
Dental Tech Talks
#47 - How Hello Patient Is Rebuilding Healthcare Communication with Real Voice AI, with Alex Cohen
In this episode of Dental Tech Talks, Youssef sits down with Alex Cohen, CEO and co-founder of Hello Patient, an Austin-based healthcare technology company reshaping how clinics communicate with patients. Before launching Hello Patient, Alex helped Carbon Health scale to more than 130 locations and over 200 million dollars in annual revenue, giving him a deep understanding of operational chaos inside busy healthcare groups. We explore how Hello Patient uses enterprise-grade conversational AI to automate scheduling, reduce abandoned calls, improve patient access, and create a more efficient front-office experience. Alex breaks down real integration challenges, why generative AI still needs guardrails...
2025-12-19
29 min
Dental Tech Talks
#46 - From Banking to Cookies to Dental AI: How Shaz Sheikh Is Redefining Automation and Voice Intelligence
In this episode of Dental Tech Talks, Youssef sits down with Shahzeb “Shaz” Sheikh, a product leader who has built digital experiences across finance, e-commerce, and now dentistry. From leading U.S. Bank’s $8B merger integration to transforming David’s Cookies into a modern digital brand, Shaz has mastered the art of blending creativity with systems thinking. Now in stealth mode, he’s building AI-driven voice and automation tools designed to simplify dental operations and elevate patient experience. Tune in to hear how Shaz approaches innovation, data privacy, and the next wave of human-AI collaboration in dentistry.
2025-12-11
27 min
Dental Tech Talks
#45 - Bridging Technology and Empathy: How Intiveo is Redefining Patient Engagement
In this episode of Dental Tech Talks, Youssef Hanine sits down with Josh DeVries, CEO and co-founder of Intiveo, a patient-engagement platform trusted by more than 60,000 providers across North America. Josh shares how he went from modernizing academic dental software at Exan (Henry Schein One) to building Intiveo — a company that now automates over 90 million messages a year and supports 33 million patients. We explore how academic insights shaped Intiveo’s design, why communication is the backbone of patient trust, how DSOs use integration as a growth superpower, and what’s next as AI enters the world of patient experience.
2025-12-05
42 min
Dental Tech Talks
#44 - How PatienXpress is Powering Paperless Dentistry with AI and Automation — with Hemesh Surana
In this episode of Dental Tech Talks, we sits down with Hemesh Surana, founder of PatientXpress and former Oracle executive turned dental tech entrepreneur. After helping billion-dollar corporations streamline operations, Himesh applied his expertise to his wife’s struggling dental office—building a prototype that would evolve into a full-scale, all-in-one platform now used across five continents. We discuss how Patient Express is helping practices go fully paperless, cut admin costs, and achieve up to 44 % net-income growth through features like AI-powered voice reception, smart caller ID, and automated workflows. Himesh also shares his take on data security, WhatsApp-based engagement tren...
2025-11-21
26 min
Dental Tech Talks
#43 - Turning Data into Dollars: How James DeLuca Is Helping Dentists Find $750K in Hidden Revenue
In this episode of Dental Tech Talks, host Youssef Hanine sits down with James DeLuca, founder of Precision Dental Analytics and author of The Dental Data Playbook. With experience scaling multimillion-dollar operations and building AI-powered tools like Orion, James reveals how data-driven insights are transforming practice performance. From uncovering $750K in hidden revenue to automating patient reactivation with conversational AI, he explains the mindset shifts that help independent practices compete with DSOs. Tune in to learn how data, delegation, and AI are reshaping the business side of dentistry.
2025-11-13
34 min
Dental Tech Talks
#42 - Building Predictive AI for Patient Retention with Floe Health’s Anirudh Perubotla
In this episode of Dental Tech Talks, we sit down with Anirudh Perubotla, co-founder of Floe Health, to explore how predictive AI is transforming referral management and patient retention. A Forbes 30 Under 30 innovator and former product leader at Commure, Anirudh shares how Floe Health’s “quiet intelligence” model helps clinics reduce no-shows, improve continuity of care, and lift revenue without adding new systems to manage. We dive into empathy-driven design, the balance between automation and human judgment, and how predictive operations could become healthcare’s next big frontier.
2025-11-08
30 min
Dental Tech Talks
#41 - Building the Operating System for Dental Care: Shiva Kumar on Dentulu, AI, and a Reinvented Future
In this episode of Dental Tech Talks, we sit down with Shiva Kumar, Co-Founder and CTO of Dentulu — the teledentistry platform now powering over 500,000 virtual consults and transforming oral health at scale. Shiva shares how an “accidental marriage” between tech and dentistry turned into an AI-first platform integrating everything from intraoral cameras and AI second opinions to salivary diagnostics and remote treatment planning. We discuss Dentulu’s partnerships with innovators like Pearl AI and Viome, their expanding presence across the U.S. and internationally, and why salivary testing, AI note-taking, and remote sleep apnea care are just the beginning. Whether...
2025-10-31
31 min
Dental Tech Talks
#40 - From Chaos to Clarity: How Samad Syed Is Redesigning Dental Workflows with AI
In this episode of Dental Tech Talks, we sit down with Samad Syed, CEO of SRS Web Solutions and founder of MConsent and CareTap. Samad shares how a frustrating billing experience post-surgery turned into a mission to eliminate front office chaos and restore human connection in healthcare. We explore how his platforms streamline patient intake, automate re-engagement, and leverage AI to empower over 28,000 care providers across dental and community health. From HIPAA-compliant AI receptionists to in-house fintech solutions that save practices hundreds of thousands in fees, Samad brings clarity, innovation, and relentless focus to healthcare SaaS. This one’s fo...
2025-10-31
39 min
Dental Tech Talks
#39 - From Cybersecurity to Smiles: How Dentiza is Redefining Patient Engagement with AI and Empathy
In this episode of Dental Tech Talks, Youssef Hanine sits down with Dwight Brown, CEO and co-founder of Dentiza, an AI-powered platform transforming how dental practices attract and engage patients. Dwight shares his fascinating journey from building a global mobile encryption company to helping hundreds of dental practices grow across six countries. We explore how Dentiza blends AI, video, and empathy to create what Dwight calls the “Digital Dental Doorway,” guiding patients from curiosity to consultation while freeing up valuable time for dentists. Tune in to hear how Dentiza is boosting practice revenue, improving patient experiences, and even giving dent...
2025-10-17
39 min
Dental Tech Talks
#38 - The Rise of the Fractional CHO: Janet Hagerman on Doubling Case Acceptance with Communication + AI
In this episode of Dental Tech Talks, we sit down with Janet Hagerman — international speaker, author of Selling Dentistry, and one of the first to define the role of the fractional Chief Hygiene Officer (CHO). Drawing from decades of experience leading hygiene systems at a 100+ practice DSO, Janet unpacks why so many case presentations fail — and how a better partnership between doctors and hygienists can change that overnight. From triaging treatment into “911, preventive, and cosmetic” categories to integrating AI call tracking and diagnostic tools, Janet shares her proven approach to doubling (or tripling) case acceptance — while keeping human connection at the cen...
2025-10-10
32 min
Dental Tech Talks
#37 - From Dental Boutique to Global Bootcamp: Dr. Lincoln Harris on Reinventing Dental Education
What do aviation simulators, burnout-proof muscle memory, and 35 countries have in common? Dr. Lincoln Harris. In this episode of Dental Tech Talks, we sit down with the founder of Ripe Global — the groundbreaking cloud simulation platform revolutionizing how dentists learn. Lincoln shares how his frustrations with traditional CE, his love of high-performance training, and his willingness to break every industry rule led to a scalable hands-on education model that teaches complex procedures 50% faster. From tactile mannequin tech to human factors psychology, and building his own LMS when none existed, this is a raw look at what it takes to re...
2025-10-04
01 min
Dental Tech Talks
#36 - The Virtual Ortho Revolution: Dr. Ilan Abramowitz on Scaling Aligner Profits Without the Stress
In this episode of Dental Tech Talks, we sit down with Dr. Ilan Abramowitz, orthodontist and co-founder of PerfectFit Ortho, the plug-and-play platform helping general dentists deliver expert-level aligner care without added staff, ortho training, or tech headaches. Ilan shares how a DIY aligner boom sparked his mission to build a brand-agnostic, virtual ortho system that slashes chair time by 70%, embeds financing, and turns aligner cases into a high-margin revenue stream for GPs. From remote monitoring to AI-powered patient education, we explore how PerfectFit is reshaping the ortho landscape — and why mastering your craft might just be the secret to...
2025-09-27
37 min
Dental Tech Talks
#35 - Breaking Down Barriers Between Vendors and DSOs: Eileen Day on Building DVIN Into a 600+ Member Grassroots Network
In this episode of Dental Tech Talks, we’re joined by Eileen Day — founder of DVIN (DSO Vendor Insights Network), LinkedIn’s 2024 DSO Influencer of the Year, and a powerful voice helping dental vendors and DSOs finally speak the same language. Eileen unpacks how her outsider advantage led her to build DVIN from scratch — a grassroots nonprofit connecting 600+ vendors through education, community, and real-time DSO insights. We dive into why traditional cold calls fail, how her vendor directory mapped to the patient journey is reshaping discovery, and what her latest industry survey revealed about the massive blind spots most vendors...
2025-09-19
38 min
Dental Tech Talks
#34 – The Hidden Engine of Dental Growth: Frank Cook, VP of Strategic Partnerships at TrustCommerce on Payments, Partnerships & Patient Experience
In this episode of Dental Tech Talks, we sit down with Frank Cook, VP of Strategic Partnerships at TrustCommerce, to explore a side of dentistry that’s often overlooked, payments.Frank shares how smart payment infrastructure is quietly powering growth across leading DSOs and private practices by reducing friction, increasing collections, and enhancing patient satisfaction. From processor-agnostic platforms and mobile payments to embedded compliance and AI-generated affordability plans, we dive into how technology is transforming not just how practices get paid, but how they grow.
2025-09-05
39 min
Dental Tech Talks
#34 – The Hidden Engine of Dental Growth: Frank Cook, VP of Strategic Partnerships at TrustCommerce on Payments, Partnerships & Patient Experience
In this episode of Dental Tech Talks, we sit down with Frank Cook, VP of Strategic Partnerships at TrustCommerce, to explore a side of dentistry that’s often overlooked, payments.Frank shares how smart payment infrastructure is quietly powering growth across leading DSOs and private practices by reducing friction, increasing collections, and enhancing patient satisfaction. From processor-agnostic platforms and mobile payments to embedded compliance and AI-generated affordability plans, we dive into how technology is transforming not just how practices get paid, but how they grow.
2025-09-05
39 min
Dental Tech Talks
#33 – From Spreadsheets to Smart Clinics: Dr. Aditi Agarwal on Building Practice by Numbers
In this episode of Dental Tech Talks, we sit down with Dr. Aditi Agarwal, practicing general dentist, mother, and co-founder of Practice by Numbers, the all-in-one analytics platform helping thousands of practices turn data into action. What began as a personal spreadsheet hack has evolved into a powerful, AI-driven system that transforms phone calls, case acceptance, patient follow-ups, and insurance workflows into measurable ROI. Dr. Agarwal shares how her real-world frustrations with clinical inefficiencies inspired her to co-build a smarter, more connected way to run a dental practice, without sacrificing patient care or family time. From consent forms to...
2025-08-27
34 min
Dental Tech Talks
#32 – From Burnout to Breakthrough: How Dr. Khan Built Dentrax to Fix Dental Ops
In this episode of Dental Tech Talks, we sit down with Dr. Vajahat Khan, pediatric dentist turned tech founder, who built DentTracks, a full-stack operational ecosystem designed to solve the business chaos in dentistry. Dr. Khan shares the journey from spreadsheets and burnout to building a multi-million-dollar SaaS platform that helps solo practices and DSOs streamline everything from appointment booking to collections. We unpack how DentTracks uses AI-powered VoIP, real-time reconciliation, staff incentivization, and document processing automation, all within one login. This is an inspiring story of grit, reinvention, and building smarter systems without losing the human touch.
2025-08-22
44 min
Dental Tech Talks
#31 – From Scaling DSOs to Scaling Data: Vin Cardillo, Creator of Pronto, on AI-Powered Ops That Drive ROI
In this episode of Dental Tech Talks, we sit down with Vin Cardillo, DSO veteran and creator of Pronto, the AI-powered practice performance platform helping dental groups scale smarter. With over 25 years in dental operations, including leading a DSO to the #14 spot on the Inc. 500—Vin brings hard-won insights on what truly drives practice growth. We dive into the real reason most practices miss revenue targets (hint: it’s not marketing), how missed phone calls can cost six figures annually, and how Pronto is helping private-equity-backed DSOs optimize performance with fewer headaches. From real-time metrics and goal tracking to huma...
2025-08-15
27 min
Dental Tech Talks
#30 – From Billion-Dollar Deals to AI Braces: Khamzat Asabaev, CEO of SoftSmile, on Building the Future of Orthodontics
In this episode of Dental Tech Talks, we sit down with Khamzat Asabaev, CEO and founder of SoftSmile, the AI-powered orthodontic platform redefining treatment planning. After a decade structuring multibillion-dollar M&A deals at Linklaters, Khamzat made an unexpected pivot—leaving corporate law to take on one of dental’s toughest challenges: improving the precision and scalability of orthodontic treatment through software. He shares how a failed startup and a genius friend led to the creation of Vision, SoftSmile’s flagship product, now powering over 60 aligner brands with FDA-cleared, biomechanically intelligent planning tools. We get into everything from FDA hurdle...
2025-08-08
46 min
Dental Tech Talks
#29 – Building Global Access to Dental Care: Julia Michelin, CEO of Dental AI Technologies, on the Nomadic Future of Diagnostics
In this episode of Dental Tech Talks, we sit down with Julia Michelin, dentist, global nomad, and founder of Dental AI Technologies, the team behind Nomad Dental AI, a mobile-first diagnostic tool designed to bring dental guidance to patients wherever they are. From her clinical roots in Brazil to building AI-driven platforms in Thailand, Julia shares how living and working across multiple healthcare systems inspired a mission to make dental care more accessible, affordable, and preventative. We discuss how deep learning is powering photo-based diagnostics, the challenge of global dental inconsistency, and what it means to reimagine dentistry for...
2025-08-01
40 min
Dental Tech Talks
#28 – From 100 Patients a Day to 150 Million Lives: Dr. Vilas Sastry on Reinventing Emergency Dental Care with Teledentistry.com
In this episode of Dental Tech Talks, we’re joined by Dr. Vilas Sastry, CEO and founder of Teledentistry.com, a platform that’s redefined how and where dental care happens—now accessible to over 150 million patients through partnerships with 90+ insurance carriers. Dr. Sastry shares how he scaled insights from 15 years of running a high-volume practice into a tech-enabled solution that's slashing ER visits and saving public systems millions. From the operatory to public health policy, this conversation explores how clinical experience, insurance integration, and scalable infrastructure come together to unlock true dental accessibility.
2025-07-25
31 min
Dental Tech Talks
#27 – Scaling with Precision: Dallin Kaufman, CEO of AccruDent, on Automation, DSOs, and Finding Your Niche
In this episode of Dental Tech Talks, we’re joined by Dallin Kaufman, co-founder and CEO of AccruDent, to talk about how simplicity and focus can drive real impact in dental operations. Dallin shares how AccruDent found its niche in dental billing services, and why their roadmap is focused not on flashy pivots, but on deep optimization—automation, speed, cost, and accuracy. We dig into the unique needs of DSOs, the future of dental support services, and how staying close to the problem (and your clients) can reveal your biggest growth opportunities. If you're building in dental or supporting prac...
2025-07-18
36 min
Dental Tech Talks
#26 - More Patients, Fewer Missed Calls: AI, Missed Calls, and the Truth Behind 600% ROI
In this episode of Dental Tech Talks, we sit down with David Herman, CMO and founder of Web Marketing For Dentists, to explore what 20 years of dental ad testing and 800,000 phone calls reveal about how practices actually grow. From his early days directing campaigns for General Motors and Blue Cross to building one of dentistry’s most data-driven marketing engines, David shares how AI is changing lead follow-up, why procedure-based positioning outperforms general messaging, and what separates the offices that thrive from those that stall. If your team is missing calls—or missing the mark—this one’s for you.
2025-07-11
47 min
Dental Tech Talks
#25 – Fixing Dental Billing at the Source: Alvin Uta'i, CEO of Elite Dental Force, on AI, Insurance, and Practice Survival
In this episode of Dental Tech Talks, we sit down with Alvin Uta'i, CEO and founder of Elite Dental Force, to unpack how AI is transforming one of dentistry’s most painful bottlenecks: billing and insurance claims. Alvin shares his journey from logistics and consulting into dental tech, and how his passion for solving complex problems led to an AI-powered platform designed to prevent denials before they happen. We explore the real impact of denial prevention, fee negotiation, and real-time insurance verification, as well as why the human element will always matter in dental practice ops. If you’ve ever...
2025-07-04
48 min
Dental Tech Talks
#24 – Building the Future of Dental Documentation with Voice AI: Rushi Ganmukhi of Bola AI
On this episode of Dental Tech Talks, we sits down with Rushi Ganmukhi, CEO and founder of Bola AI—the leading voice AI platform that’s transforming clinical documentation for dental practices. From MIT’s cutting-edge NLP research to real-world applications in the dental chair, Rushi shares how he’s built a system that has completed over five million notes and is helping practices improve accuracy, reduce stress, and ultimately scale smarter. Discover the challenges of building voice AI in a noisy dental environment, how integrations with practice management systems like Dentrix and Open Dental make adoption seamless, and what’s n...
2025-06-27
45 min
Dental Tech Talks
#23 – From Unicorn Onesies to Unstoppable Brands: Sarah Sparkles on Authentic Marketing & DSO Growth
In this episode of Dental Tech Talks, we sit down with Sarah Ruberg—better known as Sarah Sparkles—CMO of DentMent and founder of Our Thrive Tribe, a vibrant marketing agency helping dental brands find their voice and shine online. Sarah brings unmatched energy and deep industry insight from her time at the DEO to building personal brands and mentorship platforms for the next generation of dental leaders. We explore why digital presence is no longer optional, how LinkedIn is reshaping DSO hiring and retention, and why authenticity is the ultimate marketing strategy. From satin pajamas and unicorn onesies to s...
2025-06-23
39 min
Dental Tech Talks
#22 - From the Battlefield to the Boardroom: Military-Grade Leadership Lessons for Dental Practice Growth
In this episode of Dental Tech Talks, we sit down with Fraser Zerebecki, President of Practice Scale Up and Canadian Armed Forces veteran turned dental practice strategist. Fraser shares how military leadership frameworks and an Ivy MBA formed the backbone of Practice Scale Up, Canada’s only executive-level accelerator program designed for dental professionals. From policies that build practice equity to fail-safe decision-making structures, Fraser explains how dentists can lead with confidence and scale sustainably in an era of industry consolidation and shifting patient expectations. If you’re curious how to level up your practice’s growth while becoming a bett...
2025-06-13
49 min
Dental Tech Talks
#21 – Missed Calls = Missed Revenue: How Dentina AI is Helping Dentists Win Back Their Time
In this episode of Dental Tech Talks, we sit down with Dr. Peter Gabbay, practicing dentist, software engineer, and founder of Dentina AI — the AI receptionist built by someone who’s lived both sides of the dental practice. Peter shares how missing 40% of calls at his dad’s office sparked a solution that now books thousands of appointments across 500+ offices in the US and Canada. We dive into how Dentina AI integrates with practice management systems, reduces empty chairs, and relieves front desk burnout — all while staying HIPAA-compliant and hallucination-resistant. If you’re navigating staffing shortages, missed revenue, or just want...
2025-06-06
35 min
Dental Tech Talks
#20 - A Tooth Selfie That Could Save Your Smile: How Dental Friend App Is Scaling Access to Care with AI
In this episode of Dental Tech Talks, we sit down with Dr. Amit Kumar and Dr. Bhumika Bhadyani, public health dentists and co-founders of Dental Friend App, a groundbreaking AI-powered platform that lets anyone screen their oral health using just a smartphone selfie. With 90%+ accuracy, real-time dental condition detection, and support for underserved communities, the app is already impacting lives across India and the U.S. We dive into their journey from mass dental camps to setting a Guinness World Record with Sensodyne, how they built AI for low-bandwidth, low-light conditions, and why making dental care accessible isn’t ju...
2025-05-30
34 min
Dental Tech Talks
#19 - Financing with Heart: Rob Logel of QuickPay Dental on Making Care Accessible Without Credit Checks
In this episode of Dental Tech Talks, we sit down with Rob Logel, National Sales Director at QuickPay Dental, to explore how their zero-interest, no-credit-check financing model is helping practices unlock revenue from unfunded treatment plans while making care more accessible for patients with limited credit history. Rob shares how QuickPay guarantees payments to dentists, even if patients default, why relationship-based underwriting outperforms rigid credit checks, and how treating patients with care and respect transforms both outcomes and loyalty. From emotional patient stories to practical ROI insights, this conversation is a must-listen for anyone rethinking how financing fits into...
2025-05-23
36 min
Dental Tech Talks
#18 - From Spreadsheets to Scalability: Eric Rice on AI, Innovation, and the Future of Dental Operations
In this episode of Dental Tech Talks, we sit down with Eric Rice, COO of Hawaii Smile Designs, to explore how financial thinking, AI, and smart operations are reshaping the orthodontic experience. From implementing real-time KPI tracking and cloud-based systems to launching a custom whitening brand that’s driving passive revenue, Eric walks us through the playbook he’s using to scale across Hawaii’s islands. We dive into culture-building, revenue cycle management, and why missed calls might be your biggest leak. Whether you’re running a solo practice or managing multiple locations, this episode offers a data-driven look at what...
2025-05-16
31 min
Dental Tech Talks
#17 – Bridging the Gap: Dr. Brandon Korman, DDS, on Fixing the Dental Referral Loop
In this episode of Dental Tech Talks, we sit down with Dr. Brandon Korman, DDS, practicing dentist and founder of Bunji Dental Referrals, a platform built to solve one of dentistry’s most frustrating blind spots: the broken referral loop. Brandon shares how a single lost patient report sparked the idea, and how he built a HIPAA-conscious solution that’s streamlining specialist referrals across the U.S. and Canada. We dive into the challenges of adoption, why simplicity is their superpower, and how solving the “invisible gap” in patient care is improving retention, staff satisfaction, and bottom lines. If you've e...
2025-05-09
27 min
Dental Tech Talks
#10 - Elevating Dental Practices: Javi Diaz on AI, Automation, and Local Search Strategies!
Javi Diaz, CMO of Gumline Dental Marketing and HeyDonto AI, is transforming how dental practices grow with AI, automation, and digital strategy. Before entering the dental industry, she played a key role in scaling WhiskerCloud, leading a high volume of website launches and driving significant growth before its acquisition. Now, as the marketing force behind two of dentistry's most innovative companies, she's helping practices excel in local search, optimize conversions, and turn clicks into loyal patients.
2025-05-09
28 min
Dental Tech Talks
#11 - The Future of Patient Communication: Automation, AI, and Online Reputation in Dentistry
In this episode of Dental Tech Talks, Pavan Chakka, co-founder and CEO of Practice Dili, shares how automation and technology are transforming patient communication in dental practices. From the rise of text messaging to the critical role of online reputation management, Pawan dives into the strategies practices can use to stay ahead. Discover how to generate more positive reviews, overcome adoption barriers, and strike the right balance between automation and personal touch. Plus, get a glimpse into the future with AI-driven solutions and video messaging innovations.
2025-05-09
42 min
Dental Tech Talks
#16 – From Compliance to Customization: Abdullah Al-Hayali on the Future of Dental Documentation
What if dentists never had to type another clinical note again? In this episode of Dental Tech Talks,we dive into the future of dental documentation with Abdullah Al-Hayali, founder of Pulp Health. An AI-powered scribe built to stay compliant, save time, reduce burnout, and adapt to every practice’s unique needs. From HIPAA-compliant automation to tackling AI hallucinations and unlocking true customization, this conversation cuts through the buzz and gets real about what it takes to bring machine learning into the operatory without losing the human touch.
2025-05-01
33 min
Dental Tech Talks
#12 - Smarter Diagnostics: AI, FDA Clearance, and the Future of Caries Detection
In this episode of Dental Tech Talks, we sit down with Rajeev Kumar, co-founder of Better Diagnostics, to explore how artificial intelligence is transforming dental diagnostics—starting with caries detection. Rajeev shares a behind-the-scenes look at their groundbreaking AI model, the journey to FDA clearance, and the real-world challenges of deploying advanced tech in dental practices.
2025-05-01
27 min
Dental Tech Talks
#13 – Reimagining Dentistry with AI: Dr. Natasha Hassam-Sarwar on Dentscribe, Ergonomics & the Future of Patient Care
In this inspiring episode, Dr. Natasha Hassam-Sarwar shares her powerful journey from clinical dentistry to becoming a leading advocate for AI-driven workflows. After a life-changing injury, Natasha reimagined her role in dentistry by exploring how AI can enhance ergonomics, reduce admin burdens, and transform patient care. She dives into the capabilities of Dentscribe, a tool that streamlines note-taking, and unpacks feedback from real dental teams. From emerging tech to personal branding, Dr. Natasha offers an honest take on what the future of dentistry looks like with AI at the helm while never losing sight of the human connection at...
2025-05-01
34 min
Dental Tech Talks
#14 – Building AI That Works With You: Farid Fadaie on Viva AI, Predictive Workflows & Redefining Dental Admin
In this episode of Dental Tech Talks, we sit down with Farid Fadaie, founder of Viva AI, to explore how his background as a DSO operator and dental software builder shaped one of the most comprehensive AI platforms in dentistry. Farid breaks down how Viva blends generative AI, VoIP, payments, and predictive workflows into a seamless admin experience—one that reduces workload instead of adding to it. From building a “credit score” for oral health to tackling real-time PMS integration, we dive into what it takes to make AI truly useful for dental teams—and why automation shouldn’t mean sacri...
2025-04-30
43 min
Dental Tech Talks
#15 - From Amazon to AI: Michael Hyman on Merging 4 Startups to Humanize Healthcare with Data
In this episode of Dental Tech Talks, we sit down with Michael Hyman, CEO of Rhodium Software and six-time founder with exits across multiple industries, including leadership roles at Amazon, Microsoft, and Chewy. Michael shares how he's merging four companies—three led by women CEOs—into one AI-powered platform that’s transforming clinic-patient communication. We dive into his startup formula, the real-world impact of machine learning in aesthetics and dentistry, and why emotional intelligence, diversity, and common sense are his secret weapons. From skin-scanning hardware to smart campaigns, this episode is packed with insights on scaling with heart, building throug...
2025-04-25
1h 04