Shows
Doing Customer eXperience Right In The AI Era | Stacy ShermanHow to Avoid Dangerous Assumptions about Your Customer with Zach PousmanDo you make dangerous assumptions and fall into the trap of thinking you know exactly what customers want, only to discover that your solutions are not resonating? Are people not buying or recommending enough? You can avoid this situation by applying user experience (UX) and customer experience (CX) best practices, which are not the same. In this episode, you'll hear Stacy Sherman and Zach Pousman, the founder of Helpfully, discuss tactics to decode customer behaviors and create what people truly need and why. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a...
2023-01-0132 min
Lawyerist Podcast#219: How the Design Process Works in Practice, with Zach PousmanIn this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully’s innovation process step-by-step, including how to pinpoint a client or customer’s needs and how to test whether or not your solution meets that need.
2019-04-101h 04
The UX HustleEpisode 1 - Vintage Chatbots and Problems that Talk Back with Zach PousmanIn the very first episode of the UX Hustle Podcast, Sophia talks to Zach Pousman, CEO of Helpfully, an innovation and UX firm in Atlanta. Sophia learns about WIMP and the magical 1-3-5 to-do list hack. They discuss the parallels between the command line and chatbots. Down the rabbit hole, Sophia and Zach explore the design challenges found in the blind void of voice UI. Zach gives sage advice on designing within constraints—when and how should you push the boundaries? He also talks about the philosophical difference between breaking down an engineering problem and a design problem.
---
Su...
2018-10-1135 min
Kthehu te Zoti yt BujarEpisode 1 - Vintage Chatbots and Problems that Talk Back with Zach PousmanIn the very first episode of the UX Hustle Podcast, Sophia talks to Zach Pousman, CEO of Helpfully, an innovation and UX firm in Atlanta. Sophia learns about WIMP and the magical 1-3-5 to-do list hack. They discuss the parallels between the command line and chatbots. Down the rabbit hole, Sophia and Zach explore the design challenges found in the blind void of voice UI. Zach gives sage advice on designing within constraints—when and how should you push the boundaries? He also talks about the philosophical difference between breaking down an engineering problem and a design problem.
Become a...
2018-10-1135 min
SOUTH POD: Rise of a RegionThe New Way to Work with Helpfully’s Zach PousmanZach Pousman, Founder of Atlanta-based Helpfully, joins us on the podcast live from DIG SOUTH 2018 to discuss the new way to work. While many firms simply tell you how to do something, Helpfully gets down in the dirt to help other companies see the future and create what’s needed. We talk digital project design, problem solving and ways to shore up the tech talent pipeline.
2018-06-2028 min
Tech Done RightEpisode 35: AI and the Future of Design and Development with Zach PousmanAI and the Future of Design and Development with Zach Pousman
TableXI is now offering training for developers and products teams! For more info, email workshops@tablexi.com.
Get your FREE career growth strategy information and techniques!
Rails 5 Test Prescriptions is updated, available, and shipping!
Summary
What does AI mean for the future of design, development? Can I be replaced by an AI algorithm? Today, we talk to Zach Pousman, from the consultancy Helpfully. Zach thinks a lot about artificial intelligence and how it might impact the future of...
2018-04-2546 min