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Zack Oates
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Restaurant Tech Trends
Zack Oates, Founder / CEO at Ovation
At long last, we sat down with Ovation Founder and CEO đ˝ď¸Zack Oatesđon đRestaurant đ¤Tech đTrends! Zack is one of the people we admire most in this industry, and he can teach us all a thing or two about how to maximize restaurant guest satisfaction. đşWATCH AND LEARNđşđ The secret to making long-form guest satisfaction surveys work. đ Zack's perspective on platform consolidation in the industry: where it makes sense, and where it doesn'tđ If time and budget were no object, which #restauranttech company Zack would have Ovation buy, and...
2025-06-24
14 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
From Gas Stations to 3,400 Units: Alice Crowder at Krispy Krunchy Chicken
Send us a textAlice Crowder, CMO of Krispy Krunchy Chicken, joins Zack Oates to break down how the brand grew to nearly 3,400 locations without traditional franchising. From gas stations to guest experience strategy, Alice shares how high-quality food, grassroots marketing, and authentic partnerships drive brand love and repeat visits.Zack and Alice discuss:Why quality, value, and craveability win in any locationHow to grow using micro-influencers instead of ad budgetsThe power of authentic pride among convenience store operatorsWhy guest experience starts with product and beliefânot policyHow to create emotional loyalty in unexpected se...
2025-06-18
19 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy
Send us a textMichael Lukianoff, CEO of SignalFlare, joins Zack Oates to unpack the restaurant industry's biggest data challenges and opportunities. From AI-driven decision-making to understanding local market dynamics, Michael explains how restaurants can stay ahead in a crowded, fast-changing landscape.Zack and Michael discuss:Why restaurant growth is outpacing population growthHow to make sense of complex guest data without loyalty programsWhy local market dynamics are more important than everHow AI will change local marketing strategyWhat brands can do to gain more than their âfair shareâ of trafficThanks, Michael!Link...
2025-06-16
16 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Russ Hawkins of Agilence on Using Data to Improve Guest Experience
Send us a textRuss Hawkins, CEO of Agilence, joins Zack Oates to break down how restaurant operators can use data to improve guest experience, boost loyalty, and align teams. With a background spanning telecom, retail, and hospitality, Russ shares practical strategies for avoiding waste, tracking behavior, and turning missed expectations into long-term relationships.Zack and Russ discuss:Why personalization is the new loyaltyHow to align the boardroom with the back-of-houseUsing data to improve staff training and performanceWhat operators can learn from both QSR and fine diningWhy small momentsâlike remembering a nameâstill matt...
2025-06-13
14 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Serving Hospitality for 75 Years: Ralph Lewis of Okeechobee Steakhouse
Send us a textRalph Lewis, CEO and third-generation owner of Okeechobee Steakhouse, joins Zack Oates to share the secrets behind one of Floridaâs most iconic dining institutions. From 75 years of legacy service to 350,000 free birthday steaks, Ralph dives into how family values and consistent hospitality drive lasting guest loyalty.Zack and Ralph discuss:What it means to deliver true hospitality, not just serviceHow Ralphâs team creates âwowâ moments with steak and dessert traysWhy every team member should feel seen, not just staffedThe impact of birthday traditions on guest memory and retentionHow to train...
2025-06-09
16 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Inside 3Natives: Anthony Bambinoâs Guide to Sustainable Growth
Send us a textAnthony Bambino, founder and CEO of 3Natives, joins Zack Oates to share how he grew a 900-square-foot juice bar into a 50+ location health-focused brand. With no outside investment, Anthony emphasizes why slow, steady, and personal growth beats fast cash. He shares insights on creating memorable guest experiences, leading a tight-knit team, and empowering employees to deliver service that stands out.Zack and Anthony discuss:How 3Natives grew with zero private equityThe secret to keeping franchise culture strongWhy happy employees create loyal customersWhat Anthony learned from Unreasonable HospitalityWhy handwritten notes still...
2025-05-29
18 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
How Savory Fund Powers Guest Experience at Scale with Josh Boshard
Send us a textJosh Boshard, COO of Savory Fund, joins Zack Oates to talk about what it really takes to scale great restaurant brands. With a background in tech and an obsession for operations, Josh shares how momentum, team empowerment, and data-driven decisions shape unforgettable guest experiences. From system-wide A/B testing to feedback-fueled growth, this episode is a masterclass in modern hospitality leadership.Zack and Josh discuss:Why momentum is the most underrated part of guest experienceHow tech can elevateânot replaceâhospitalityThe difference between one-off issues and systemic problemsWhy Savory uses gues...
2025-05-27
21 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Designing Dining Experiences with Sebastien Silvestri of The Dinex Group
Send us a textSebastien Silvestri, CEO of The Dinex Group, joins Zack Oates to share lessons from decades of global hospitality leadershipâspanning Bora Bora, Vegas, Miami, and NYC. He dives into how restaurants can elevate the guest experience through entertainment, precision, and people-first operations. From value perception to theatrical dining, Sebastien shares why success starts with obsessed attention to detail and team care.Zack and Sebastien discuss:Why todayâs guests crave experiences, not just mealsHow theatrical touches like table-side service delight dinersWhy hospitality starts with taking care of your teamHow to deli...
2025-05-21
22 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Winning with Hospitality-Driven Catering with Pete Mora of Fajita Peteâs
Send us a textPete Mora, founder of Fajita Peteâs, joins Zack Oates to share how a catering-first mindset transformed his brand from a full-service Tex-Mex restaurant into a thriving, multi-unit concept. Pete reveals how simplifying the model, building genuine guest relationships, and leading with care have been the keys to sustainable growth. He also discusses how small gesturesâfrom handwritten notes to surprise gift cardsâcan create loyalty that no marketing campaign can buy.Zack and Pete discuss:How Fajita Peteâs evolved from full-service dining to catering-first QSRWhy caring is the most sca...
2025-05-19
17 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Building a Brand on Love, Legacy, and Leadership with Jane Abell of Donatos Pizza
Send us a textJane Abell, Executive Chairwoman and Chief Purpose Officer of Donatos Pizza, joins Zack Oates live to discuss how leading with love and purpose has fueled Donatos' growth and guest loyalty. Jane shares how a people-first mindset, innovation, and agape capitalism shape every decision, from store operations to franchise relationships. She also explains how Donatos blends automation with hospitality to preserve their soul while scaling. Her insights offer a roadmap for brands that want to grow without losing their heart.Zack and Jane discuss:How Donatos stays true to its family...
2025-05-14
18 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Inside The Great Greekâs Rapid Growth with Bob Andersen
Send us a textBob Andersen, President of The Great Greek Mediterranean Grill, joins Zack Oates live at RLC to share how the brand delivers full-service hospitality in a fast-casual setting. Bob discusses the art of preserving authentic experiences while scaling rapidly, the role of franchisee relationships in sustainable growth, and why Mediterranean cuisine hits the sweet spot for todayâs diners. He also dives into the huge opportunity catering presents for restaurants who are ready to do it right.Zack and Bob discuss:How The Great Greek creates an elevated fast-casual dining experienceBuilding fr...
2025-05-12
22 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Preserving Culture Through Rapid Growth with Rob Ertmann
Send us a textRob Ertmann, President of Moâ Bettahs, joins Zack Oates live to share how the brand scaled from 22 to over 60 locations while staying true to its âbe alohaâ culture. Rob explains how simplicity, consistency, and operational focus helped Moâ Bettahs deliver great guest experiences at every stage of growth. He shares insights on training, culture preservation, and why handling mistakes the right way builds loyalty.Zack and Rob discuss:How Moâ Bettahs scaled without losing its aloha vibeWhy simplicity beats complexity when scaling a brandHow leadership stays connected by being present in storesH...
2025-05-09
19 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Behind the Growth of Bushfire Kitchen with Oliver Barwin
Send us a textOliver Barwin, CEO of Bushfire Kitchen, joins Zack Oates live to share how he transitioned from Wall Street to hospitality, building a fast-casual brand focused on healthy food, hospitality, and smart growth. Oliver explains how technology upgrades, streamlined operations, and a better-for-you menu helped Bushfire Kitchen scale during challenging times. He dives into how loyalty to the guest experience shaped their tech decisions and why being proactive in guest recovery is a must. His journey proves that a finance background can be a surprising advantage in hospitality when paired with heart....
2025-05-07
17 min
Choppinâ It Up by Bloomberg Intelligence
Ovationâs CEO on Addressing Customer Complaints
Poor order accuracy is a fast way to lose customers and gain one-star reviews, Ovationâs CEO and Founder Zack Oates tells Bloomberg Intelligence. In this episode of the Choppinâ It Up podcast, Oates sits down with BIâs senior restaurant and foodservice analyst Michael Halen to discuss why even though most customer complaints are about food, itâs more important for restaurants to address grievances about accuracy and service. He also comments on why a bad review is a gift. Â See omnystudio.com/listener for privacy information.
2025-04-22
38 min
The 60 Second Podcast
Zack Oates, CEO of Ovation
Send us a textZack Oates is one of those rare entrepreneurs who mixes heart, hustle, and hilarity. From scooping ice cream at Friendlyâs to ringing the NASDAQ bell as CEO of Ovation, Zackâs journey is a masterclass in customer experience innovation. In this lightning-round episode, he shares why feedback is broken in restaurants, how Ovation is using AI to fix it, and what actually drives guest loyalty (hint: itâs not the food).Youâll want to hear his âfaster than a tweetâ explanation of how Ovation turns unhappy guests into loyal fans.
2025-04-21
01 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Frictionless Ordering & Smarter Tech with Johnathan Chen
Send us a textOn this episode of Give an Ovation, Johnathan Chen, CEO and Co-Founder of 5&5, joins Zack Oates to discuss how restaurants can optimize their technology stack to improve operations and guest experience. With years of experience in restaurant tech and digital services, Johnathan shares insights on streamlining systems, avoiding tech overload, and ensuring that technology serves the guestânot complicates their journey.Zack and Johnathan discuss:The biggest tech challenges restaurants face todayHow to reduce friction in the ordering processWhy si...
2025-03-10
21 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Five-Star Strategies for Restaurant Success with Michael Halen
Send us a textOn this episode of Give an Ovation, Zack Oates welcomes Michael Halen, Senior Restaurant and Foodservice Analyst at Bloomberg Intelligence and host of Chopping It Up. Michael shares his insights on industry trends, value perception, and the impact of inflation on restaurant profitability. He discusses how brands like Texas Roadhouse and Wingstop are winning by delivering strong guest experiences. From operational excellence to marketing strategies, Michael breaks down what restaurants must focus on to stay competitive in 2025.Zack and Michael discuss:The role of...
2025-03-06
17 min
The Pineapple Perspective
034: Consistency, Connection, and Care: Transforming Guest Loyalty in Restaurants with Ovationâs Zack Oates
This week on The Pineapple Perspective, Troy interviews Zack Oates, the founder of Ovation and a hospitality visionary. Together, they discuss the art and science of creating unforgettable guest experiences. Zack shares his insights on the essence of hospitality, which he defines as proving to guests that you genuinely care about their experience. Zack explains how Ovationâs guest experience platform leverages AI-driven feedback to help restaurants connect with their customers, resolve issues in real time, and foster long-term loyalty. From practical tips like empowering staff to deliver small, meaningful gestures to broader discussions on industry trends, Zac...
2025-01-23
39 min
The Restaurant Prosperity Formula
How to Use Your Restaurant Customersâ Feedback for Good with Ovationâs CEO
In this episode of my podcast, The Restaurant Prosperity Formula, I had the privilege of chatting with Zack Oates, founder and CEO of Ovation. Ovation is a cutting-edge guest experience platform that helps restaurants collect and act on customer feedback in real-time. Oatesâs passion for helping restaurants thrive shines through, and his expertise in using data to drive guest satisfaction and retention is something every restaurant owner should hear. We explored how gathering actionable feedback can lead to better operations, happier guests and, ultimately, a healthier bottom line. Check out this podcast episode to hear it all!...
2025-01-22
51 min
Marketing Bites: Restaurant Growth Unwrapped by Nift
Marketing Bites: Restaurant Growth Unwrapped Podcast by Nift with Zack Oates, Episode 17
Join host Brian Siemienas of Nift as he sits down with Zack Oates, Founder & CEO of Ovation, for an insightful conversation and dive into the world of culinary innovation and hospitality excellence. Whether youâre a foodie, an aspiring restaurateur, or simply curious about the magic behind your favorite dining spots, this episode is a must-listen. www.GoNift.com/Business
2024-12-03
44 min
The WinBack Marketing Podcast
Winback and the Restaurant Industry with Zack Oates
This week I have the pleasure of welcoming Zack Oates, the founder and CEO of Ovation, to the show. In this episode, Zack talks about his journey in the restaurant industry and the importance of the guest experience. He shares remarkable insights on winning back guests and highlights the value of a well-executed winback program. And the stats he drops are astounding!Zack also shares two compelling stories of real-time issue resolution that showcase the power of leveraging feedback and the innovative use of AI to enhance customer experience.  Itâs a very...
2024-11-14
18 min
Prosper Brief
From Feedback to Loyalty: Transforming Guest Experience with Zack Oates
In this episode, Zack Oates, founder of Ovation, explains how his guest feedback platform empowers restaurants to turn customer feedback into actionable insights. He emphasizes the critical role of customer retention in increasing revenue and dives into how technology can support real-time engagement, especially through channels like text messaging. Zack discusses how addressing feedback effectively can turn negative experiences into positive, loyalty-building interactions, transforming each engagement into a potential advocate for the brand. Boost your restaurantâs customer feedback and online reviews with Ovationâlearn more at ovationup.com
2024-11-06
22 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Boosting Guest Experience and Sales: Strategies from Toastâs CMO Kelly Esten
Send us a textIn todayâs competitive restaurant landscape, having the right tools can make or break your guest experience. On this episode of Give an Ovation, Zack Oates talks to Kelly Esten, CMO of Toast, about the journey behind one of the industryâs leading POS systems and how it helps restaurateurs succeed by focusing on what truly matters: the guest experience. From automating marketing to building rugged hardware designed for the demanding restaurant environment, Kelly shares the strategies that Toast uses to help restaurants.Zack and Kelly explore how automating marketing and usin...
2024-09-23
21 min
FULL COMP: The Voice of the Restaurant Industry Revolution
Zack Oates on the power of customer feedback
Believe it or not, one of the most powerful marketing tools in your business is customer feedback. The closer we are to our guests, the better able we are to serve them. Today we sit down with Zack Oates, the founder and chief evangelist of Ovation, a powerful platform that transforms customer feedback into actionable information. We cover everything from radical delegation to guest frequency strategies and everything in between with one of the most inspiring leaders serving our industry. For more information on Ovation and to get $300 in perks go to https://ovationup.c...
2024-09-17
40 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Honoring Solomon Choi: Lessons from the 16 Handles Founder
Send us a textNote: This episode was recorded before the recent passing of Solomon Choi. He was a dear friend to Zack and the Ovation team, and though we are saddened and shocked by his passing, we were grateful to share this conversation with him. Our thoughts and prayers go out to his family.In this episode of Give an Ovation, Zack Oates sits down with the remarkable Solomon Choi, founder of 16 Handles and CEO of Jabba Brands. Solomon shares his journey of building and scaling 16 Handles, insights on the importance of customer obsession...
2024-06-18
26 min
The Roger J Comstock Podcast
101. Choose to Live an Extraordinary Life | Interview with Zack Oates (CEO of Ovation)
Book a Call With Someone on Rogerâs Team Here: https://bit.ly/3IYTw0o Follow Roger on Instagram,TikTok and YouTube at: roger.comstock Zack Oates is a husband, father of 4, author, 3x founder, and hot tub lover. He grew up in restaurants, rang the NASDAQ bell, and has been to over 50 countries. He is the Founder and CEO of Ovation
2024-06-11
29 min
In The Field....All Things Event / Field Marketing and Sales
Zack Oates on Leading From the Front with Events as Ovation's CEO
Zack and Zach go way back! Listen up as they talk about being real, approachable, and focusing on the things that actually convert.Â
2024-06-11
21 min
Data Delicacies
Zack Oates Reveals the Secrets to Business Success, Customer Engagement, and AI Innovation
In a compelling interview on âData Delicaciesâ with host Arun Kumar, Zack Oates, founder of Ovation, shared insights on focus, customer-centric strategies, and the future of AI in personalization. Watch now to learn about the importance of a singular focus, being the âanti-surveyâ company, and the future of AI in hospitality.Follow Incentivio on YouTube: https://www.youtube.com/@incentivioChapters:[03:13] - The "Why" Behind Ovation[06:51] - Balancing Work, Family, and Business Commitments[10:35] - Becoming Obsessed with Building Value...
2024-05-29
58 min
Room For Seconds
Hospitality Superstar Zack Oates Takes the Anti-Survey Approach to Customer Feedback
Zack Oates, the CEO of Ovation, is pioneering a new approach aimed at benefiting both businesses and their patrons. With a focus on simplicity and revenue generation, Ovation's innovative platform seeks to revolutionize the traditional survey model and reshape the landscape of customer feedback in the hospitality industry.Watch the interview on Rooms for Seconds to learn about Ovation as the âanti-surveyâ tool, not serving customers, and how to elevate your ordinary.Episode Links:Ovation OnlineZack Oates InstagramZack Oates TwitterOvation PodcastDating Never Works . . . Until It Does: 100 Lessons from 1,000 Date...
2024-05-15
35 min
Mom & Doc Talk: Healing PANS/PANDAS
#61 Zack Oates on what healing looks like for an adult living with PANS/PANDAS
Today we are joined by Zack Oates. Zack shares his personal journey through PANS/PANDAS and what the road to recovery has looked like thus far. We cover:Â Â How PANS/PANDAS wasn't on Zackâs radar until later in life - despite struggling with symptoms from a young age. Zack shares some of his symptoms and how these things impacted him, especially during his teenage years. The road to a diagnosis, treatments they tried along the way, and how homeopathy is playing a huge role in his healing journey. What "masking" symptoms can look...
2024-04-16
41 min
Digestible Tech With Danny Stoller And Michael Potter
Zack Oates, CEO and Founder of Ovation
ALL SUMMARIES NOW POWERED BY AI (Do you think its doing a good job?) Summary In this conversation, the hosts discuss the importance of lighting in food photography and share tips for using lights to enhance food images. They also talk about different camera techniques and the use of reflections to create stunning food photos. The conversation then shifts to random discussions about presidents and fun facts. The hosts emphasize the value of trade shows and offer advice on how to maximize the trade show experience. They also discuss...
2024-03-05
50 min
Wisking it all
Building Connections Through Feedback with Zack Oates
About this Episode: Zack Oates, Founder and CEO of Ovation, discusses the importance of human connection in the hospitality industry. He introduces Ovation, a platform that helps restaurants collect feedback from guests and improve their operations. Zack shares his journey to Ovation, including his experience in startups and the lessons he learned from dating. He emphasizes the value of recovering upset guests and building connections with customers. Zack also discusses the highs and lows of entrepreneurship and the importance of celebrating and practicing gratitude. He shares his future plans for Ovation and his personal goals. ...
2024-02-14
48 min
Drummers on Drumming
Big Fat Five: Brian Dunne's (Hall & Oates / Live at Daryl's House) Top 5 Influential Records
This weekâs guest is Brian Dunne. Brian is the current drummer for Hall & Oates as well as the house drummer for Live From Daryl's House. Everything Brian plays sounds like a pre-produced groove and it's no wonder that heâs held the throne behind so many incredible musiciansâŚincluding but certainly not limited to Joe Walsh, Ben Folds, Allen Stone, Average White Band, Cee Lo Green, Sting, Michael Brecker, Chaka Khan, Hesekiah Walker and many more. His pocket is insane and all of the information in today's episode is coming from someone who KNOWS about studio drumming. I hope yo...
2024-02-07
36 min
The Local Marketing Lab
$$$ in the stars: Reviews to revenue with Zack Oates
In this episode of The Local Marketing Lab, Justin Ulrich is joined by Zack Oates, founder and CEO of customer experience platform Ovation, for an energetic discussion on leveraging online reviews and reputation to unlock revenue growth. Zach provides valuable insights into transforming online reviews to revenue and the strategies businesses can employ to improve their online reputation. Youâll learn about the importance of aiming for a high rating of 4.7 to 4.8 with numerous reviews along with the need for a convenient feedback process.Here are some topics discussed in the episode to transform reviews to revenue:...
2023-12-13
22 min
Closed Monday
Reviews to Revenue: Ovation's Game-Changing Approach to Feedback/ Zack Oates, CEO of OVation
This week I sit down with Zack Oates the CEO of We talk about getting results in customer experience and discuss how to cut through the noise. Think your customer feedback game is strong? Wait until you hear Zack's strategies. We're tackling everything head-on: from turning online reviews into your secret weapon to mastering the art of juggling family life with a thriving business. If you're serious about making a mark in the restaurant business, missing this episode isnât an option - Zack drops some real gems that you can easily implement immediately. Ex...
2023-11-15
53 min
Running Restaurants
The Surprise Way To Drive Sales & Profits At Your Restaurant With Zack Oates (Ep 201)
Join Jaime Oikle from RunningRestaurants.com as he speaks with Zack Oates, the Founder and CEO of Ovation. Zack's energy, enthusiasm, and passion are off the charts in this episode. So, what's the answer to the question posed, "What is the surprise way to drive sales and profits for restaurants?" It all starts with FEEDBACK says Zack.Listen in as we dig deep into:â       Why making it easy for customers to give feedback is so importantâ       How to turn 5-star feedback into more positive reviews and engagementâ       How to turn negative feedback a...
2023-10-30
30 min
Learning to Slay the Beasts Podcast
Episode 148: PANDAS/PANS Perspectives with Zack Oates
Today, October 9th, we mark another PANDAS/PANS Awareness Day. I am pleased to bring you an interview with a young person living with PANDAS that provides a first-hand perspective of living with this disorder. Zack Oates is an Occupational Therapy Master's student at Washington University and a graduate of Gonzaga University. His passions are in the areas of mental health and psychology. Though he still struggles, he has found a lot of success working through his symptoms of PANDAS. He hopes to work in the mental health field in the future and wants to s...
2023-10-09
42 min
Entrepreneur Network Podcast
Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS â
2023-09-05
31 min
Restaurant Influencers
Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS â https://bit.ly/3vpeVsc
2023-09-05
32 min
Restaurant Influencers
Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS â https://bit.ly/3vpeVsc
2023-09-05
32 min
No Instructions
#2 - Zack Oates at Ovation
Zack Oates is the founder of Ovation and shares what it's like to build a business in an ever evolving industry. Ovation recently closed a round of funding and is just getting started!
2023-08-30
53 min
Sex Ed and Chill
Anal - "Zack & Miri Make a Porno"
What do you do when you're down on your luck? Sleep with your roommate (who you're secretly in love with), on camera, of course! Join us as we discuss "Zack and Miri Make a Porno" and chat about our topic for the episode: anal. Content warning for this episode: this episode contains discussions of sex, sexuality, sex education, porn, revenge porn, poop, and other adult themes. Resources for this episode: - "Anal Sex" (Sexplanations) - "Sex & Poop Fun Facts" (Sexplanations) - "Anal Sex...
2023-07-28
50 min
Ethan's Angle
No Shortcuts in Entrepreneurship with Zack Oates from Ovation
Zack Oates and go in to depth on all of our thoughts about being entrepreneurs!Â
2023-07-18
41 min
The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Measuring the guest experience with Ovation Founder and CEO Zack Oates
Join Jeremy and Zack where they talk about why most feedback systems fail and how Ovation has changed the feedback game. Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation starts with a 2-question survey, is SMS-based survey, and works on- and off-prem. Through frictionless integrations with online ordering platforms and other methods, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Learn more at www.ovationup.comFor the Full Transcript Click Here
2023-07-03
43 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
The Three "Cons" of Loyalty With Zack Oates
Send us a textOn this week's episode of Give An Ovation we are flipping the mic around and welcoming on Ovation's very own, CEO and Founder, Zack Oates. Having started as a soda jerk at Friendly's and then transitioning into tech startups, Zack brings his expertise within the restaurant industry, hospitality, and tech to the table as we flip the script. With over 200+ podcast episodes under his belt, tune in to find out how Zack has uncovered the driving factors of successful restaurants. On this episode, you'll learn from Zack about:Exceeding guest ex...
2023-03-23
19 min
Red River Podcast
Ep 11: Collin Oliver
On Episode 11 of the Red River Podcast, hosts Zack Tretheway and Trevor Oates are joined by star Oklahoma State Defensive End Collin Oliver. They talk about his sack to win bedlam, why he stayed committed to OSU when everyone transferred, new DC hire of Bryan Nardo, best/worst places to play in the Big 12, and more. + a draft of current NFL defensive players.
2023-02-27
46 min
Red River Podcast
Ep 10: Super Bowl rundown, Thunder, Mavs, OSU basketball, CBB Trivia + Draft of Comedy Movies
On episode 10 of the Red River Podcast, hosts Zack Tretheway & Trevor Oates are joined by producer Jake Hayward. They discuss the Super Bowl, Thunder, Mavs, OSU basketball, Draft of All Stars, CBB Trivia, & Draft of best Comedy Movies.
2023-02-17
59 min
WDCast
Zack Oates, Founder and CEO at Ovation: A Frictionless Feedback Survey
Letâs give a standing ovation for⌠Ovation! đ All puns aside, Zack Oates and his start-up company have made great strides in the realm of restaurants and the guest experience through their development of a simple and frictionless 2 question survey. Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, and discover insights to improve & drive revenue, making it the #1 guest feedback company in the United States. Zackâs passion for restaurants and love for meeting people have helped craft his success story. Zack being a podcast host himself lends itself to an entertaining and banter-filled episode a...
2023-02-14
31 min
Red River Podcast
Ep 9: Kalib Boone
On this episode of the Red River Podcast, hosts Zack Tretheway and Trevor Oates sit down with Oklahoma State MBB Center Kalib Boone to discuss if he his coming back next year, his path to Oklahoma State, year by year at OSU, playing with Cade Cunningham, an Anthony Edwards story, Big 12 arenas, Coach Boynton, and a draft of best all time NBA lineups
2023-02-13
1h 08
Red River Podcast
Ep 8: Thunder, Lebron scoring record, Mavs & Kyrie, Super Bowl Picks & more + Draft of Orange Things
On Episode 8 of The Red River Podcast, hosts Zack Tretheway and Trevor Oates are joined by their producers Ryan Eubanks and Jake Hayward. They discuss the Thunder and Lebron breaking the scoring record, the Mavs and the Kyrie trade, top 10 NBA players, Super Bowl picks, and more. Also a draft of best Orange things.Â
2023-02-10
59 min