Shows
CMMSradioIs Industry 5.0 Just Industry 4.0? CMMS, AI, and Digital Transformation with Jeff WinterJeff Winter, VP of Business Strategy at Critical Manufacturing, discusses the role of digital transformation in Industry 4.0, emphasizing its importance for long-term success. He explains that digital transformation varies across industries and companies, with timelines and priorities influenced by factors like size and strategic goals.
Winter highlights the importance of a phased, strategic approach and the integration of systems, including CMMS, to enhance efficiency. He also addresses the influence of maintenance maturity on technology adoption and shares insights on Industry 5.0 and AI in maintenance.
A HUGE thank you to Jeff for joining to record this insightful episode!!
...2025-02-0542 min
Mastering CS: Candid Leader InsightsEp 28 | Renata PinheiroRenata Kashiwaya Pinheiro, the VP of Customer Success at Zaptic, shares her inspiring career journey, from pursuing a degree in biology to becoming a customer success leader in the tech world, offering valuable insights into how she navigated these transitions and evolved her approach to building and leading successful CS teams.
What you’ll learn:
How to transition into customer success from different industries and roles
Strategies to position customer success as a key function early in startups
Balancing sales, product development, and customer success for optimal growth
The role of technology in scaling customer success te...2024-11-2135 min
BassCapital Recs.ZAPTIC - Death MageZAPTIC - Death Mage by BassCapital Recs.2024-08-1903 min
BassCapital Recs.ZAPTIC - PEACEKEEPERZAPTIC - PEACEKEEPER by BassCapital Recs.2024-02-2602 min
ZapChatDigital Transformation Trends and ChallengesJoining host Richard Milnes is Jamie Garner and John Robinson to talk about the trends and challenges of digital transformation. Together they discuss the paradigm shift of transformation, the systemic problems in manufacturing, collaboration with vendors and breaking down silos in the ecosystem.Jamie Garner is head of transformational leadership at Inzito partnership. He is a thought leader in innovation, enhancing leadership impact on both individual and organizational scales. He is the founder of Thoroughbred associates and the go to consultant for the giants like Unilever, Novartis and the European Commission. With a diverse journey from...2023-08-2842 minZapChatFlexibility and Agility in Frontline TechnologyRob Davies, Implementation Manager at Zaptic, joins Richard to discuss flexibility and agility in frontline technology. They talk about adopting digital solutions, the importance of continuous improvement, how to build value for operators, what the software industry can learn from the manufacturing industry, and how to innovate in the manufacturing world.Rob graduated from California Polytechnic State University, where he worked as an industrial engineer before making his way into Process Engineering. Among many other improvement projects, he was also a process engineer for E & J Gallo Winery - the largest winery in the world by volume2023-08-1435 minZapChatContinuous Improvement Through TechnologyIn this episode of ZapChat, Richard is joined by Ed Koch, the Chief Solutions Officer at Competitive Capabilities International. Ed is passionate about Continuous Improvement through technology. He and Richard discuss why continuous improvement is now mainstream, why manufacturing’s history may help build a better picture of our future AI-enhanced workspaces and how blurred lines between roles can make life hard for employees. CCi brings deep experience to operations, and helps organisations take a step-by-step approach to building internal capability for sustained results. Zaptic’s no code platform enables a step-by-step approach to shop floo...2023-07-3122 minZapChatChange Management & Technology Adoption on the Front Line - Marek Gieburowski and Sally TidmanMarek Gieburowski from Tyskie brewery in Poland, owned by the Asahi Group, and Transformation Change Manager Sally Tidman, join Richard Milnes in this Episode of ZapChat.Recently going through the process of implementing and rolling out a Connected Worker Platform at multiple sites in ASAHI, Sally and Marek discuss with Richard how Change Management at a Central and Site level can enhance technology adoption on the front line in manufacturing. In addition, they discuss how important it is for teams to feel empowered by change, why communication is key and how to measure success in a project...2023-07-1726 minZapChat‘Back to Basics’ - Digital Manufacturing & Worker Skill Set EvolutionThe basics in manufacturing - paper, onboarding, attracting, knowledge sharing etc - how can we prep for the future when the basics are unopened?In a world that is buzzing about AI, AR, VR and all the new technological advancements, is manufacturing ready for this? Our World Class Manufacturing Expert Duo - Tom Hughes and Mike Miller - discuss the transition from manual to digital manufacturing, the importance of having the RIGHT information when needed, the mistakes people make in manufacturing and the evolution of worker skill sets.With mobile phones, tablets and other...2023-07-0335 minZapChatManufacturing SustainabilityPassionate about sustainability, and leading within a major beverage manufacturer, Carolina discusses Sustainability & Innovation in Manufacturing with Richard. Covering how you can achieve this from site level up to leaders, the impact of changing the DNA of a company, what has already been done to improve and what more can be done in the future. Carolina is a leader with over 10 years of experience working for a more equitable and sustainable world, currently in ABinBev responsible for sustainability and innovation initiatives globally, as well as co-leading 100+ Accelerator. She is a One Young World Ambassador and on...2022-11-1731 minZapChatOperational Excellence & Continuous ImprovementAs the Western Europe Excellence Senior Manager at Carlsberg, Cedric and Richard will be discussing Carlsberg Excellence & Continuous Improvement programs, sharing best practice, success stories, challenges faced and how they effectively digitally transformed key processes to stay ahead of the digitalisation curve. As a mechanical and continuous improvement engineer, Cedric started his career in manufacturing environments. He worked for different types of businesses: electrical power components, packaging and now in beverages. He has occupied different positions as an industrialisation engineer, shift leader, maintenance manager, WCM manager and champion. In 2016, he got the JIPM special award which recognised t...2022-11-0319 minZapChatThe Divide in ManufacturingAlex & Richard discuss the current divide seen throughout manufacturing. From front line workers and management, to Quality, Operations and Planning. They discuss the importance of a connected workforce - one factory having vision and communication, and how to achieve this through transparent leadership, team development & alignment and an important culture shift.Alex worked for several years as a frontline manager in manufacturing and logistics at companies like Beiersdorf (Nivea) and Tesla. During this time she found her passion for people, leadership and organisational culture, therefore she completed a coaching and mediator training. Today, she operates a...2022-10-2033 minZapChatThe Connected Support OrganisationWith over 40 years experience leading, designing, implementing, teaching, and operating innovative practices in manufacturing and supply chain operations, Mike & Richard will be discussing ‘The Connected Support Organisation’. They touch on what has been done to connect the whole organisation from operators, to cleaners and to administration staff, what’s changing, what the risks are to people and the business and finally, what place there is for AR and VR in the Connected Organisation.Mike is focused on a people-first approach to innovation that engages and empowers those who daily drive the innovation and provide first-hand feedback to succes...2022-10-0629 minZapChatP&G's World Class Work systemRichard & Tom will discuss P&G’s Integrated Work System, how it started and what it looks like in the 21st Century. They will also take a look back to 10 years ago and the advancement the sector has made with Digitalisation and Connecting Workers.With a long history in manufacturing, Tom’s career spans over 40 years of professional experience in multiple FMCG companies including Lyons Tetley, Northern Foods, Gillette, Duracell and P&G Fabric and Home Care. Tom has worked in many areas of product supply, including running large mega plants, Quality, Product Development, Engineering, Opera...2022-09-2236 minZapChatConnected ‘Servant’ LeadershipAs a 27-year veteran of General Mills and currently leading North American Manufacturing & Engineering there, Andy Kortkamp is passionate about improving the work-life of front line workers, particularly during this recent period of disruption. He is vocal and purposeful in his thoughts on Connected ‘Servant’ Leadership. He and Richard will delve into what ‘Servant Leadership is’, what it means to him, its benefits and challenges and also how a connected worker can support this methodology. They also discuss General Mills’ manufacturing model, where robotics and AV have a part to play and how the pandemic shaped an incredible discovery whilst bre...2022-09-0827 minZapChatIntroducing ZapChatConnected Leader Conversations is for manufacturing leaders looking for insight and knowledge sharing on key industry issues and pain points.
With the aim to start and continue important conversations through our relationships with manufacturing leaders, ZapChat covers the highs and lows of the industry, best practice sharing and an insightful and varied outlook on common successes, pain points and evolutions within the sector.
Richard Milnes, Zaptic’s CEO hosts ZapChat - Connected Leader Conversations Series.
Our guests are hand picked by us because of their wealth of knowledge, stories and first-hand experience in manufacturing.2022-08-2601 min
The International Schools Podcast69 - A conversation with Oliver Page CoFounder and VP Sales USA & Leo Shortland Chief Operating Officer @ MyNutkaseIn this conversation with Oliver and Leo, we explore how does an idea started at an international school in Rome transforms into an international company with a global presence, the creative tensions and challenges of running and leading a startup in the education sector, and how Leo and Oliver manage and lead their teams. Learnings and reflections from their journey.
About Oliver Page
Oliver founded his first startup NutKase Accessories when he was 17 and studying in high school in Rome Italy. NutKase Accessories is a device protection company focused on designing and manufacturing pr...2022-05-0759 min
The Start-Up Diaries PodcastInsights #2 | How to Maintain Culture Across the Business with ZapticIn our second 'Insights' episode, Founder & CEO of no-code platform Zaptic shares how to develop & maintain a culture to be proud of across your business & how you can spot attributes in potential candidates that compliment your culture. Interested in being on Season 4 of the show? Get in touch with our host Chris McGowan, Head of Manchester at Burns Sheehan on LinkedIn!Follow The Start-Up Diaries Podcast on LinkedIn, Instagram, or find more free content from the Tech Recruitment Specialists powering The Start-Up Diaries - Burns Sheehan. 2021-12-2105 minThe Start-Up Diaries PodcastBecoming 'Dangerously Agile' | Founder & CEO @ Zaptic | Richard MilnesRichard Milnes is the Co-Founder & CEO of Zaptic, the no-code platform connecting frontline manufacturing teams. Unlike some other founders, Richard didn't have his 'big moment' on his first try as entrepreneur, or even his second... or third. Zaptic was the product of 5 pivots, and a 'dangerously agile' planning methodology that has since become a firm part of the company culture. In this episode, Richard talked us through the method behind the madness in his radical planning techniques, as well as why he turned down VC funding... and then changed his mind. A truly refreshing taking on foundership and shaping...2021-11-0820 min