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Zeev Neuwirth

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Creating a New Healthcare
Creating a New HealthcareCreating a New Healthcare: End of Year MessageAs we close out the year, Dr. Zeev Neuwirth steps away from his usual interviews to share a heartfelt, personal message directly with you, our listeners.
2025-12-2406 minThe Business of Benefits Podcast
The Business of Benefits Podcast63. The New Health System: Inside Employer Health with Dr. Zeev NeuwirthIn this episode of The Business of Benefits Podcast, Chelsea Ryckis sits down with Dr. Zeev Neuwirth — physician, author of Reframing Healthcare and Beyond the Walls, and host of the Creating a New Healthcare podcast — for an unfiltered conversation about what’s really broken in America’s healthcare system and what employers can actually do to fix it.From the hidden “healthcare tax” driving wage stagnation to how misaligned incentives have created a medical industrial complex, this episode dives deep into the uncomfortable truth: only 20 cents of every healthcare dollar reaches doctors, nurses, and clinicians. The rest? Lost in layers of...
2025-10-3059 minIn Network
In NetworkDesigning for Health: Zeev Neuwirth, MD | Physician executive and author | Reframing healthcare for disruptive changeNordic Chief Medical Officer Craig Joseph, MD, talks with Zeev Neuwirth, MD, author of “Beyond the Walls” and “Reframing Healthcare: A roadmap for creating disruptive change.” He’s also the founder of the #HRL community and hosts the popular podcast series “Creating a new healthcare.” They discuss using AI and other technologies to humanize healthcare and the ongoing platform war. Dr. Neuwirth also offers his thoughts on the future of hospital at home.Show Notes:[00:00] Intros[01:41] Dr. Neuwirth’s background[09:50] How AI and digital health can humanize healthcare[21:48] The ongoing platform...
2024-10-0144 minCreating a New Healthcare
Creating a New HealthcareEpisode #176 A New Approach to Maintaining Your Motivation & Healthful Habits – with Kyra Bobinet, MD, CEO & founder of Fresh TriSo, it turns out that how we frame failure is far more important than how we manage success, in determining our motivation and our ability to sustain healthful and positive behavior change.  Our guest today, Dr. Kyra Bobinet, is a long-standing expert, clinician and entrepreneur in the field of behavior change. Her company, Fresh Tri, applies a unique approach to embedding state-of-the-art behavior change techniques into software apps – something she learned at Stanford, in one of the most illustrious behavioral labs in the world.  The approach Kyra offers us is a liberating reversal of the moti...
2024-05-1434 minCreating a New Healthcare
Creating a New HealthcareEpisode #175 An AI-enabled Solution for Affordable & Accessible Primary Care – with Neal Khosla, Co-founder & CEO of Curai HealthFriends, The very first question I asked our guest today, Neal Khosla, was, “If AI is the solution, what’s the problem?” His response was disarmingly true. We don’t have enough Primary Care providers and they don’t have enough time. When I asked Neal to define AI, he didn’t go into the usual tech jargon. Instead, he described the specific needs patients have – needs that are not being met – like convenient access to affordable care, preventive care, assistance with medication adherence and lifestyle changes, chronic disease management, and timely, consistent follow-up. We then spent most...
2024-04-3050 minDigital MD
Digital MDThe Future of Healthcare: Innovation, Digital Evolution, and Divergent Thinking with Dr. Zeev NeuwirthHave you ever pondered how leaders in healthcare manage to drive significant changes and accomplish seemingly impossible goals? Today's guest, Dr. Zeev Neuwirth, is a beacon of transformation within the healthcare industry. As a healthcare executive, author, and innovator, Dr. Neuwirth has dedicated his career to enhancing healthcare delivery through innovative strategies, digital transformation, and fostering diverse perspectives. With a mission to make healthcare more accessible and efficient, Dr. Neuwirth has been at the forefront of changing how healthcare systems approach patient care, provider engagement, and community health. This episode dives deep into how Dr. Neuwirth spearheaded these changes...
2024-04-1837 minCreating a New Healthcare
Creating a New HealthcareEpisode #173 The ‘Data Humanity Lab’ – A Radical Contribution to Next-Gen Public Health & Health Equity with Brian Urban, MS, MBA, MPH, Director of Innovation & Emerging Markets at FinthriveFriends, The digital/data revolution in healthcare is upon us, and amongst other things, it’s recreating public health, population health and health equity. One of the groups at the forefront of this movement is the ‘Data Humanity Lab’ at Finthrive.   In this episode, we’ll hear directly from one of the emerging leaders in the field, Brian Urban – the Director of Innovation & Emerging Markets at Finthrive. Brian and his colleagues are not just advancing health equity and public health – they’re redefining what it means. To achieve this, they’re partnering with hospital systems and provider group...
2024-04-0944 minCreating a New Healthcare
Creating a New HealthcareEpisode #171 Operationalizing Love in Healthcare Organizations – with Stephanie Feals & Dr. Apurv GuptaFriends, The number one question I get asked after my presentations and seminars is, “But Zeev, what can I do?”  Making positive humanistic change in healthcare seems daunting, if not impossible. The system is incredibly entrenched. And yet, in this interview we’re going to hear examples of leaders who have used the principle of ‘love’ to create positive, impactful, and measurable change in their healthcare organizations.   Our two guests in this episode – Dr. Apurv Gupta and Stephanie Feals – have been on a journey to explore and share how ‘love’ is being deployed in healthcare organizations – not j...
2024-03-2751 minCreating a New Healthcare
Creating a New HealthcareEpisode #170: One Place for All Your Health & Care – with Glen Tullman, CEO of TranscarentFriends, This episode is a must-listen, not only for healthcare leaders, but for CEO’s, CFO’s and CHRO’s of every self-insured employer in the US. One of the most crippling problems in American healthcare is the cost of care through self-insured employers – which is how approximately 40% of all healthcare is paid for in the US. As our guest puts it, “Healthcare is unaffordable for individuals, unaffordable for employers, and unaffordable for the country.” And he’s not exaggerating. There are over 100 million American adults who are in medical debt. And there is abundant evidence that...
2024-03-1339 minCreating a New Healthcare
Creating a New HealthcareEpisode #167: A Master Class in Humanizing the Healthcare Experience – with John Boerstler, Chief Veterans Experience Officer, Dept of Veterans AffairsFriends, This interview should be required listening for every chief experience officer, every marketing officer, every chief medical officer and every chief executive officer in American healthcare.  Why? Because – when benchmarked against other public and private healthcare systems the VA outperforms on patient experience and consumer trust metrics.  And, if you want to understand ‘how’ – listen to this interview. I would suggest listening to it more than once – to capture the principles, strategies and tactics that John and his colleagues are deploying to achieve a world-class healthcare experience.  Keep in mind that the VA provides c...
2024-02-1451 minCreating a New Healthcare
Creating a New HealthcareEpisode #166: From Casualty to Courageous Leader – with Todd Otten MDFriends, This is a remarkable journey – of a physician who has gone from burnout to creating positive ‘ripples of change’ in our healthcare system. He went from being a casualty of our healthcare system to being a courageous leader. In listening to Dr. Otten’s story, I was moved from anger to elation, and I suspect you will be as well.  What’s profoundly disturbing is that this physician’s experience of anguish and burnout reflects that of the majority of clinicians and healthcare staff. What’s inspiring is that this physician made a decision to t...
2024-01-3144 minRipple of Change
Ripple of ChangeLeadership in Healthcare with Zeev Neuwirth and Guest Host Gabe CharbonneauDr. Todd Otten is joined by guest host Dr. Gabe Charbonneau as they welcome Dr. Zeev Neuwirth to discuss creating disruptive change in health care. Dr. Neuwirth explains the concept of “beyond the walls," which challenges the traditional boundaries and assumptions of health care delivery. Also, what can change when it comes to the role of leadership, culture, and mindset within the health care system? This is a jampacked episode featuring a positive discussion on transforming health care for the better, enjoy!Show NotesYou can get more from Zeev Neuwirth by checking out his bo...
2024-01-3146 minDisruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital InnovationHealthcare's Existential Crisis and the Path Forward with Dr. Zeev NeuwirthThis week, David Wright is joined by Dr. Zeev Neuwirth - Healthcare Executive and Author - to discuss the most critical challenges, trends and solutions in the healthcare industry. Dr. Neuwirth is also the founder, producer and host of Creating a New Healthcare Podcast and the author of Reframe Healthcare and Beyond The Walls.Key Takeaways:(02:08) Our healthcare system fails to properly serve patients, families and providers.(08:06) The dominant flaws include racism, sexism, ageism and reductionism.(14:11) Humanism and consumerism should guide improvements.(26:50) A...
2024-01-1438 minSpeaking Of Show & Making Healthcare Work for You
Speaking Of Show & Making Healthcare Work for YouHumanizing Healthcare & The Need for a System, Not an Industry: Interview with Dr. Zeev NeuwirthDr. Zeev Neuwirth is on a mission to create help humanize healthcare and create a healthcare system vs a healthcare industry.  In this fascinating interview, Zeev shares why we aren’t focused on the wellness model, but why that needs to change in order to sustain healthcare in the US. He also shares the role of leadership (vs. being a leader), and how the shift in healthcare is possible.  Zeev has written two books, Reframing Healthcare and Beyond the Walls, and also hosts a popular podcast, Creating a New Healthcare. Connect with Zeev: http...
2024-01-1025 minCreating a New Healthcare
Creating a New HealthcareEpisode #164: Part 2 – The On-Going Racial Bias in Pulse Oximetry Measurement – with Meir Kryger MD, Professor Emeritus, Yale School of MedicineFriends, This is Part 2 of an interview that is one of the most startling I’ve posted over the past 8 years. The revelation here is that the pulse oximeters we’ve been using for decades, to measure oxygen in the blood, are not always accurate in people of color. They may overestimate the amount of oxygen in the blood and miss low oxygen levels – potentially leading to delayed treatment and adverse outcomes. What’s shocking to me is that this has been documented in the medical literature for nearly two decades and little to no action has been tak...
2024-01-0331 minCreating a New Healthcare
Creating a New HealthcareEpisode #163: A Strategy to Provide Personalized Primary Care for Seniors – with Vivek Garg, MD, the Chief Medical Officer at Humana’s Primary Care OrganizationFriends, Primary care for seniors is different from care for younger patients. Yet, very few providers across the country have a different and distinct strategy to care for their aging senior patients. In this interview, we’ll be introduced to an organization that has made taking care of seniors a priority. The fundamental problems with attempting to apply generic primary care to senior care. The significant investments and thoughtful approaches that Humana has taken to create comprehensive and customized care for seniors, while also addressing inequities in care. The specific value-based care model design an...
2023-12-1355 minPrimary Care Cures
Primary Care CuresEpisode # 204 – Dr. Zeev Neuwirth Round 2 Talks About What He Learned in the C-Suite at a Leading System and from Leading Lights on His Podcast. Healthcare is on the Move Beyond the Walls – Here’s How. In this episode Ron chats with Dr. Zeev Neuwirth. Zeev is a healthcare executive, author, and host of the “Creating a New Healthcare” podcast. Here, he delves deep into the innovative realms of employee health and the transformative potential of digital technology in healthcare. Zeev also shares insights from his book “Beyond the Walls: MegaTrends, Movements and Market Disruptors Transforming American Healthcare”. Zeev Neuwirth, MD is a healthcare executive with over 15 years of clinical practice in Internal Medicine and another 15 years in clinical operations, quality improvement, care redesign, population health and innovation. He has served as an in...
2023-11-3037 minCreating a New Healthcare
Creating a New HealthcareEpisode #161: Advanced Primary Care – with Neil Wagle, Chief Medical Officer at Devoted HealthFriends, As we’ve described and discussed before in this podcast, Primary Care in the US is on life-support and the prognosis does not look good. The implications for all of us is dire – as we look at what is nothing less than the demise of primary preventive care in our country. Our guest today has devoted his career to trying to revive and save primary care.  And in this episode we’ll discover what he and his colleagues are doing. Our guest today, Dr. Neil Wagle, earned his MD at Harvard Medical School and his MBA...
2023-11-0855 minFaisel and Friends: A Primary Care Podcast
Faisel and Friends: A Primary Care PodcastEp. 127: Beyond the Walls: A Coming Renaissance in Healthcare w/ Dr. Zeev Neuwirth (Part 2)his week is the second part of a two-part conversation. We’re discussing Beyond the Walls: A Coming Renaissance in Healthcare on this episode of Faisel & Friends! Faisel and Dan are joined by Dr. Zeev Neuwirth: Healthcare Executive and Author.Our conversation revolves around understanding the digitally enabled trajectory of healthcare, improving the system to allow physicians more time with patients, and providing care within changing contextual factors.Learn more about Dr. Zeev Neuwirth and his books at: https://www.reframehealthcare.org
2023-09-1424 minFaisel and Friends: A Primary Care Podcast
Faisel and Friends: A Primary Care PodcastEp. 126: Beyond the Walls: A Coming Renaissance in Healthcare w/ Dr. Zeev Neuwirth (Part 1)This week is the first part of a two-part conversation. We’re discussing Beyond the Walls: A Coming Renaissance in Healthcare on this episode of Faisel & Friends! Faisel and Dan are joined by Dr. Zeev Neuwirth: Healthcare Executive and Author.Our conversation revolves around understanding the digitally enabled trajectory of healthcare, improving the system to allow physicians more time with patients, and providing care within changing contextual factors.Learn more about Dr. Zeev Neuwirth and his books at: https://www.reframehealthcare.org
2023-09-0726 minThe Uncommon Leader Podcast
The Uncommon Leader PodcastOn A Mission to Transform American Healthcare: Zeev Neuwirth, MD's Call to ActionWelcome back, Uncommon Leaders!Strap in for a transformative journey as we learn from healthcare executive Dr. Zeev Neuwirth with his 30-year wealth of experience and his latest book, Beyond the Walls Megatrends and Market Disruptors Transforming American Healthcare. Drawing inspiration from his father, Dr. Neuwirth imparts that the foundation of healthcare should be treating everyone with dignity and respect, a principle that has fueled his passion throughout his career. This episode unravels three revolutionary strategies that could very well transform the American healthcare system. We also spotlight innovative entrepreneurs stretching the boundaries of the...
2023-09-0533 minDive Into A Ground-Breaking Full Audiobook On Your Commute.
Dive Into A Ground-Breaking Full Audiobook On Your Commute.Beyond the Walls by Zeev NeuwirthPlease visithttps://thebookvoice.com/podcasts/2/audible/23972to listen full audiobooks. Title: Beyond the Walls Author: Zeev Neuwirth Narrator: Zeev E. Neuwirth MD Format: mp3 Length: 8 hrs and 19 mins Release date: 08-25-23 Ratings: 5 out of 5 stars, 3 ratings Genres: Medicine & Health Care Industry Publisher's Summary: The American health-care system is failing us. It is a frustratingly complex, opaque, and unaffordable system that results in suboptimal care and a deterioration of the welfare of the majority of American families. The experience of the past few decades and the recent ravaging pandemic has shown us that doing more of the same is not...
2023-08-258h 19Fixing Healthcare Podcast
Fixing Healthcare PodcastFHC #93: Zeev Neuwirth on the future of healthcareDr. Zeev Neuwirth, Clinical Chief of Care Transformation for Atrium Health, returns to the Fixing Healthcare podcast for a tell-all talk about leadership in healthcare: the good, the bad and the nonexistent. Neuwirth is the author of “Reframing Healthcare” and host of the podcast “Creating A New Healthcare.” His upcoming book “Beyond The Walls: Megatrends, Movements And Market Disruptors Transforming American Healthcare” will hit bookshelves this fall. It is, in many ways, a collection of insights from the foremost leaders in American medicine. He joins Dr. Robert Pearl, a longtime healthcare executive and physician leader, and Jeremy C...
2023-05-3148 minCreating a New Healthcare
Creating a New HealthcareEpisode #145: An anatomy of transformative leadership, with Robert Pearl MD (former CEO of The Permanente Group)Friends, It’s always enlightening and inspiring to hear from Dr. Robert Pearl, our guest this episode. He tackles critical issues in healthcare head on and with unabashed honesty and unfiltered integrity. The topics you’ll be hearing about this episode include what Dr. Pearl refers to as “the middleman mentality”, which he argues is “killing American medicine” and limiting the potential of healthcare leadership, leading to an incrementalist approach. We’ll also hear his insightful perspective on how large disruptors like Amazon, CVS & Walmart are playing what he calls “healthcare’s long game”, and the impact that could have on l...
2023-02-0855 minCreating a New Healthcare
Creating a New HealthcareEpisode #144: Why you should care about platforms and flywheels in healthcare – with Sara Vaezy, Chief Strategy & Digital Officer at Providence HealthFriends, In this episode, we have the unique opportunity of being introduced to two critical components in the future of healthcare delivery: platforms and flywheels.  We also have the great fortune of being introduced to one of the national leaders in digital healthcare, Sara Vaezy. Our guest will share why and how platforms and flywheels are necessary for healthcare systems to remain competitive in the digital era, and why they’re important now. Sara Vaezy is the recently appointed Chief Digital Officer for Providence where she is responsible for digital strategy, product innovation, marketing, digital experienc...
2023-01-2543 minCreating a New Healthcare
Creating a New HealthcareEpisode #138: Reflections on five years of producing the ‘Creating a New Healthcare’ podcast, with Dr. Zeev Neuwirth – and special guest interviewer, Scott BeckerThis is a singularly unusual and unprecedented episode. Aug 17th 2022, which is the day of the posting of this episode, is the 5th anniversary of the ‘Creating a New Healthcare’ podcast. I’m taking this opportunity to spend a few minutes reflecting on the journey – and to share those reflections with you. As always, I am interested in your thoughts as well, so please respond on LinkedIn and Twitter. Initially, I was planning to host this by myself, but then I thought how much more interesting and fun it would be to have someone else to speak with, es...
2022-08-1856 min
Ep 67 – The Path of Hope for Human-Centered Care Delivery, with Dr. Zeev Neuwirth Let’s face it – the healthcare system is broken. It will never be fixed unless we fundamentally redesign our industry towards a more consumer-centric model. That will require courageous leadership, and our guest this week provides “the path of hope for human-centered care delivery”.  Leaders must overcome the cultural malaise that has been formed after years  being conditioned by the current model. We know that our healthcare system causes 200-400k avoidable deaths each year (which is like having two or three jumbo jets crashing every single day), however, we’ve become desensitized to the consequences of our flawed model for delivering...
2021-09-061h 05The Race to Value Podcast
The Race to Value PodcastEp 67 – The Path of Hope for Human-Centered Care Delivery, with Dr. Zeev Neuwirth Let’s face it – the healthcare system is broken. It will never be fixed unless we fundamentally redesign our industry towards a more consumer-centric model. That will require courageous leadership, and our guest this week provides “the path of hope for human-centered care delivery”.  Leaders must overcome the cultural malaise that has been formed after years  being conditioned by the current model. We know that our healthcare system causes 200-400k avoidable deaths each year (which is like having two or three jumbo jets crashing every single day), however, we’ve become desensitized to the consequences of our flawed model for delivering...
2021-09-061h 05Podcast – The Race to Value Podcast™
Podcast – The Race to Value Podcast™Ep 67 – The Path of Hope for Human-Centered Care Delivery, with Dr. Zeev Neuwirth Let’s face it – the healthcare system is broken. It will never be fixed unless we fundamentally redesign our industry towards a more consumer-centric model. That will require courageous leadership, and our guest this week provides “the path of hope for human-centered care delivery”.  Leaders must overcome the cultural malaise that has been formed after years  being conditioned by the current model. We know that our healthcare system causes 200-400k avoidable deaths each year (which is like having two or three jumbo jets crashing every single day), however, we’ve become desensitized to the consequences of our flawed model for delivering...
2021-09-061h 05Primary Care Cures
Primary Care CuresEpisode # 112 – Dr. Zeev Neuwirth is the Chief Clinical Executive for Care Transformation & Strategic Services at Atrium Health – A Preeminent, Nationally Leading Healthcare System in the Southeast. In this episode Ron chats with Physician Executive, Author, Podcast Host, and Speaker, Dr. Zeev Neuwirth. Here, Zeev shares insights he has gained from his research into reframing American healthcare. He talks about how he looks at the top performers and best ideas from both in and out of the healthcare industry for inspiration on how to improve the American healthcare system. Zeev explains many of the issues with fee for services and how that payment model can change the behavior of even the most moral physicians out there. He also does a deep dive into the...
2021-04-0232 minCreating a New Healthcare
Creating a New HealthcareEpisode #110 – Straight Talk on Virtual Care, with Tom Hale MDFriends & Colleagues,  There are a few healthcare delivery enablers which will catalyze the transformation of healthcare delivery over the coming years. In our dialogue today, we’ll be focusing on one of them – virtual care. Our guest this week has spent years directly leading the charge in virtual healthcare redesign and deployment. Dr. Tom Hale is the Chief Medical Officer of VirtuSense where he and his colleagues are using virtual care to build value-based services for ACOs, MAs, and other at-risk models. Prior to this role, Dr. Hale pioneered the development of telemedicine and virtual care...
2021-01-2750 minCreating a New Healthcare
Creating a New HealthcareEpisode #108 – Fixing Healthcare for Everyone, with Vivian S. Lee MDFriends & Colleagues,  The focus of this episode is of immediate importance to all of us. It’s especially important right now, in the month before the inauguration of President-elect Biden & VP-elect Kamala Harris. (Of note, this interview was recorded in late August, so we were unaware of the election outcomes). The topic is ‘fixing’ healthcare and our guest today is Dr. Vivian Lee, the President of Health Platforms at Verily. Dr. Lee recently published a book entitled –The Long Fix – Solving America’s Healthcare Crisis with Strategies that work for Everyone – in which she explains the...
2020-12-0342 minCreating a New Healthcare
Creating a New HealthcareEpisode #106: The 2020 Presidential Election ‘Oval Office’ EpisodeDear Friends & Colleagues, Welcome to episode #106 of Creating a New Healthcare. This week has been a historic one for our country. As votes continue to be counted at the time of this writing, I want to turn our attention to what will undoubtedly be a key component of POTUS’ work over the next four years – our national healthcare policy agenda. This is the first time we’ve posted during a presidential election. But, it is not the first time we’ve tackled the POTUS question as it relates to healthcare. For those of you who have bee...
2020-11-0644 minCreating a New Healthcare
Creating a New HealthcareEpisode #105: The Need to Overhaul US Healthcare Payment, with Dr. Ezekiel EmanuelWelcome to episode #105, Season 4 of Creating a New Healthcare. Today we welcome one of the most prolific and influential healthcare policy experts of our era. Professor Ezekial Emanuel is the Vice Provost for Global Initiatives and Co-Director of the Healthcare Transformation Institute at the University of Pennsylvania. He is also a Special Advisor to the Director General of the World Health Organization. Dr. Emanuel was the founding chair of the Department of Bioethics at the National Institutes of Health. From January 2009 to January 2011 he served as a Special Advisor on Health Policy to the Director of the Office of...
2020-10-2240 minCreating a New Healthcare
Creating a New HealthcareEpisode 102: What NASA can teach us about social isolation & lonelinessDear Friends & Colleagues, Welcome back to the Fall 2020 season of ‘Creating a New Healthcare’.  We are now entering the 4th year of our podcast, with over 250,000 downloads this year to date!  It’s clear that the issue of reframing healthcare has never been more important than it is at this moment.  So, if you find value in listening to the podcast, I would urge you to share it with friends and colleagues. There is so much going on in the world right now. It’s a time of great uncertainty, volatility, distress – and opportunity.   One of the unintende...
2020-09-0943 minCreating a New Healthcare
Creating a New HealthcareEpisode #101: ‘How COVID-19 is Reframing Healthcare in America’ with Zeev Neuwirth MDDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare. You can find the introductory episode here.  During this series, I interviewed forward-thinking, courageous healthcare leaders and entrepreneurs – asking two questions: (1) How is the COVID-19 pandemic immediately changing the way we’re delivering healthcare? (2) How will COVID-19 reframe American healthcare for years to come? In order to share the remarkable insights from these timely interviews, we have been releasing episodes as quickly as possible.  Over the past 8 weeks, we’ve posted...
2020-05-2750 minCreating a New Healthcare
Creating a New HealthcareEpisode #100: ‘How COVID-19 is Reframing Healthcare in America’ with Sami Inkinen, CEO & Founder of VirtaDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introductory episode here.  In this series, I’ve been interviewing visionary, courageous healthcare leaders and entrepreneurs –  asking two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare? (2) How will COVID-19 reframe American healthcare for years to come? In this interview we’ll be speaking with Sami Inkinen, the founder and CEO of Virta Health.  Virta is a completely virtual diabetes clinic who...
2020-05-2136 minCreating a New Healthcare
Creating a New HealthcareEpisode 95: ‘How COVID-19 is Reframing Healthcare in America’ with Lee Becker, Solutions Principal at Medallia Inc.Dear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introductory episode here.  In this series, I am interviewing future-facing and courageous healthcare leaders and entrepreneurs – asking two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare? (2) How will COVID-19 reframe American healthcare for years to come? The episode this week outlines an approach to designing the healthcare consumer experience that, in my opinion, will become a required standard of care...
2020-04-2652 minCreating a New Healthcare
Creating a New HealthcareEpisode #93: ‘How COVID-19 is Reframing Healthcare in America’ with Jay Desai – founder & CEO of PatientPingDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I interview future-facing, courageous, healthcare leaders and entrepreneurs – to ask two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be interviewing Jay Desai.  Jay is the founder & CEO of PatientPing. PatientPing’s mission is simple: connecting providers to seamlessly...
2020-04-1628 minCreating a New Healthcare
Creating a New HealthcareEpisode #90: ‘How COVID-19 is Reframing Healthcare in America’ with Dr. Tony Slonim, CEO of Renown HealthDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing, courageous healthcare leaders and entrepreneurs – asking two questions: (1) How is the COVID-19 pandemic immediately changing the way you’re delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? Our guest this week is Dr. Anthony Slonim, President and Chief Executive Officer of Renown Health in Reno, NV.  Over the last four years, he and his co...
2020-04-0936 minCreating a New Healthcare
Creating a New HealthcareEpisode #88: ‘How COVID-19 is Reframing Healthcare in America’ with Michellene Davis of RWJBarnabas HealthDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing, courageous healthcare leaders and entrepreneurs – asking two questions: (1) How is the COVID-19 pandemic immediately changing the way you’re delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be interviewing Michellene Davis, an Executive Vice President at RWJBarnabas Health – the largest healthcare system in New Jersey.  Michellene leads Social Impact...
2020-04-0740 minCreating a New Healthcare
Creating a New HealthcareEpisode #87: ‘How COVID-19 is Reframing Healthcare in America’ with Dr. David Shulkin, former US Secretary of Veterans AffairsDear Friends & Colleagues, On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing, courageous healthcare leaders and entrepreneurs – asking two questions: (1) How is the COVID-19 pandemic immediately changing the way you’re delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be speaking with Dr. David Shulkin.  Dr. Shulkin served as the 9th Secretary of the US Department of Veterans Affairs, as a member...
2020-04-0423 minCreating a New Healthcare
Creating a New HealthcareEpisode #86: ‘How COVID-19 is Reframing Healthcare in America’ with Dr. Paul OffitDear Friends & Colleagues, Last week, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing healthcare leaders and entrepreneurs – to ask two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be interviewing Dr. Paul Offit, an internationally recognized expert and scientific pioneer in the field of virology and immunology; and the leading virology...
2020-04-0230 minCreating a New Healthcare
Creating a New HealthcareEpisode #85: ‘How COVID-19 is Reframing Healthcare in America’ with Andrew Parker of PapaDear Friends & Colleagues, Last week, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing healthcare leaders and entrepreneurs – to ask two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be interviewing Andrew Parker, the founder & CEO of Papa.  I recently interviewed Andrew and would encourage you to listen to this amazing entreprene...
2020-04-0125 minCreating a New Healthcare
Creating a New HealthcareEpisode #84 – ‘How COVID-19 is Reframing Healthcare in America’ with Sara Vaezy &. Maryam Gholami of ProvidenceDear Friends & Colleagues, Last week, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here.  In this series, I’ll be interviewing future-facing healthcare leaders and entrepreneurs – to ask two questions: (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare?   (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’ll be interviewing two digital innovation superstars from Providence – Sara Vaezy & Maryam Gholami.  Providence is one of the most progressive and innovative integrated delivery sys...
2020-03-3136 minCreating a New Healthcare
Creating a New HealthcareEpisode #83: ‘How COVID-19 is Reframing Healthcare in America’ with Dr. Erik Vanderlip of Zoom+CareDear Friends & Colleagues, Last week, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare.  You can find the introduction episode here. In this series, I’ll be interviewing future-facing healthcare leaders and entrepreneurs – to ask two questions:  (1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare? (2) How will COVID-19 reframe American healthcare for years to come? In this episode, we’re interviewing Dr. Erik Vanderlip, the Chief Medical Officer of Zoom+Care. Zoom+Care is a pioneering healthca...
2020-03-3028 minCreating a New Healthcare
Creating a New HealthcareEpisode #82: Introducing a limited podcast series on ‘How COVID-19 is Reframing Healthcare in America’ with Zeev Neuwirth MDDear friends & colleagues, In the three months since the Chinese government notified the WHO of the emergence of a new viral pneumonia, we appear to be on the rising ‘surge curve’ of a pandemic that threatens to overwhelm our healthcare system’s capacity. Despite the stark realities of the present moment and the unknowns that lie ahead, there has been another surge – a surge of humanitarian mission and innovation, of empathy and hope, of teaming and transformation. I am awestruck by the creativity, ingenuity, dedication and collaboration I’ve been witnessing and am privileged to be a part of. It...
2020-03-2614 minCreating a New Healthcare
Creating a New Healthcare2019 Year-End Review – The Forces & Factors Reframing Healthcare – with Dr. Zeev NeuwirthFriends & Colleagues, As we did last year, we’re going to do something a bit different in this final podcast episode of the year.  Instead of the regular interview format, I’m going to respond to a few questions that I frequently receive from listeners.  I’ll be asking and answering these questions (which I discovered is a lot harder than it sounds). This format is also a bit different in that my responses aren’t scripted.  So, this episode is a bit more informal and unfiltered.  And my responses are, by no means, comprehensive. What we’ll co...
2019-12-1926 minCreating a New Healthcare
Creating a New HealthcareEpisode #70: How Geisinger Health is Transforming Healthcare through Innovation – with Karen MurphyFor decades, Geisinger Health has been one of the most innovative healthcare systems in the world. It’s efforts are not only admired but also emulated and replicated throughout healthcare systems across the country. It is a literal mecca for healthcare leaders to come visit and learn. I’ve had the good fortune of visiting Geisinger at least four or five times over the past few years, and I will tell you that the initiatives, accomplishments and outcomes become more fascinating with each visit. In this interview, we have the great fortune of learning from Dr. Karen Murphy...
2019-09-2542 minAmplify Your Mindset with Ricky Kalmon
Amplify Your Mindset with Ricky KalmonZeev Neuwirth MD - Author of Reframing Healthcare - A Roadmap for Creating Disruptive ChangeZeev Neuwirth MD currently serves as the Senior Medical Director of Population Health for Atrium health. Prior to this appointment, Dr. Neuwirth served as the Senior Medical Director for Primary Care Services and the Chief Clinical Executive of the Atrium Health Medical Group - a group consisting of approximately 2000 providers, which proactively provides medical care to over 1.1 million primary care patients, and serves a community of over 2 million people in the greater Charlotte area. Dr. Neuwirth has been featured in Newsweek, Forbes, Fast Company, WebMD, The Yale School of Management Journal, and in two Harvard case studies.
2019-06-2740 minA Sherpa\'s Guide to Innovation
A Sherpa's Guide to InnovationE45: Reframing Healthcare with Zeev Neuwirth, MDFor episode #45, it’s our privilege to welcome our Atrium Health colleague Dr. Zeev Neuwirth, Senior Medical Director of Population Health, to our podcast. Zeev is the author of the recently released book Reframing Healthcare: A Roadmap for Creating Disruptive Change and is the host of the Creating a New Healthcare podcast. This episode began in a different way. Typically, we speak into the microphones while seated. Our episode’s guest, Dr. Zeev Neuwirth, invited us to ditch the chairs, adjust the microphones upward, and stand for the episode recording. True to form, he reoriented and reframed our podcast expe...
2019-05-2356 minCreating a New Healthcare
Creating a New HealthcareEpisode #65 – Bringing Quality Into Healthcare with Peggy O’Kane, NCQA Founder & CEOOur focus in this episode is on healthcare quality & safety.  Quality – its measurement, reporting and accountability – is one of the most significant, impactful and lasting healthcare movements, literally spanning the past four decades.  It is a core element of the ubiquitously adopted “Triple Aim”. And yet, it continues to be one of the most challenging problems plaguing healthcare delivery in our country. Our guest this week is one of the pioneering leaders of the healthcare quality movement.  Peggy O’Kane is the Founder and CEO of the National Committee for Quality Assurance (NCQA).  She founded the NCQA 29 years ago, at...
2019-05-1639 minFixing Healthcare Podcast
Fixing Healthcare PodcastEpisode 10: Dr. Zeev Neuwirth’s roadmap for disrupting healthcareIn a career that spans three decades, Dr. Zeev Neuwirth has held many roles: primary care physician, medical educator, medical director and physician executive. Over the years, he’s observed one constant: people want and need to be treated better. His new book “Reframing Healthcare: A Roadmap For Creating Disruptive Change” calls for a shift from today’s medical mindset to a “marketing mindset,” which Zeev says will lead to more consumer-centric, empathetic, customized healthcare. On this episode, Zeev guides listeners through his road map for disruptive change and the steps required to create a better healt...
2019-05-1155 minCreating a New Healthcare
Creating a New HealthcareGregg Stebben of ForbesBooks Radio interviews Zeev NeuwirthDear Friends and Colleagues, These past few weeks have been both exciting and incredibly busy with the recent publication of my book, Reframing Healthcare.  As such, I’m taking a very brief hiatus from our typical podcast interviews to focus on sharing the message of the book across the country.  So – in this episode, we are going to do something quite different.  I was recently interviewed by Gregg Stebben of ForbesBooks Radio about Reframing Healthcare.  The goal of ForbesBooks Radio is to “bring the Stories, Passion, and Knowledge of top thought leaders to the world.”  I’m incredibly honore...
2019-05-0130 minCreating a New Healthcare
Creating a New HealthcareEpisode #60 – Behavioral Economics in the ‘Last Mile of Healthcare’ with Karen HorganDear Friends & Colleagues, The phrase, “Last Mile of Healthcare,” is used to describe a number of situations in healthcare.  First, it’s been used to describe the value-laden interface between a provider and a patient.  Second, it describes patients in the context of their life – as individuals making healthful as well as unhealthful decisions.  It is in these so-called ‘last mile of healthcare’ moments that the issue of behavior is paramount – provider behavior and patient behavior.  The metaphor has significant ramifications in population health as well as in public health.  For example, chronic disease management, which now accounts for the ma...
2019-03-0649 minCreating a New Healthcare
Creating a New HealthcareEpisode #59 – ‘Hospital at Home’ with David M. Levine MDThe topic we’re going to cover in this podcast episode may be one of the most disruptive changes in hospital care to come along in over a century.  It’s the movement of ‘hospital at home’ – literally shifting hospital-based care to people’s homes. It might sound a bit futuristic, but it’s already an established practice in other countries; and it’s rapidly gaining traction here in the US. Our guest today is a leading medical director and researcher in this area.  David Levine, MD MPH MA, is a practicing general internist and clinician-investigator at Brigham Health and...
2019-02-2151 minCreating a New Healthcare
Creating a New HealthcareEpisode #58 – Introduction to ‘Reframing Healthcare’ with Zeev Neuwirth MDDear Friends & Colleagues, Today’s brief podcast is not our usual bi-weekly interview episode.  Instead, I’d like to share some exciting news.  It’s regarding the publication of my book, ‘Reframing Healthcare – A Roadmap for Creating Disruptive Change’,  which is now officially available for pre-order on Amazon.com, with a publication date of April 23rd. In this brief podcast I’ll discuss: What ‘Reframing Healthcare’ is about Why I wrote this book & what I’m hoping to see happen as a result A call-to-action for you As we get closer to the publication date, I...
2019-02-1305 minCreating a New Healthcare
Creating a New HealthcareEpisode #57 – Creating a New Healthcare Consumer Experience, Part II with Kevan MabbuttDear Listeners, Healthcare consumerism is on everyone’s mind these days. It’s a growing movement being taken up across the industry – from entrepreneurial start-ups, to retail and dig-tech giants, to leading hospital systems and healthcare insurance companies. This is a big shift for an industry that has been woefully behind other sectors in understanding its customers’ needs and expectations. There are numerous challenges to making this shift from patient-centered mindset to a consumer-centric mindset. Fortunately, there are experts like our guest this week Kevan Mabbutt, who joins us again to assist us in making the transi...
2019-02-071h 05Creating a New Healthcare
Creating a New HealthcareEpisode #56 – Customized Care for an Aging Population with Sachin Jain MDThere are numerous reasons to focus on caring for our aging population.  First, it’s the right thing to do.  Second, the utilization of care and medical costs in the older population with more complex and chronic medical conditions are tremendous.  For example, the budget for Medicare jumped $300 billion between 2007 and 2017.  In fact, Medicare costs are the 2nd largest federal expenditure, next to social security.  Third, these costs are continuing to rise. It’s predicted that per capita Medicare expenditures will rise at least 4.6% annually for the next decade.  At present there are over 60 million people enrolled in Medicare with an esti...
2019-01-2443 minCreating a New Healthcare
Creating a New HealthcareEpisode #54 – Compassionate Behavior Design with Kyra Bobinet MDWelcome to the first ‘Creating a New Healthcare’ podcast of 2019! This is an incredibly timely topic.  At the start of each year, most of us resolve to discard bad habits and take up new, healthier ones. We all struggle with the perennial challenge of getting motivated, avoiding frustration; and sustaining new behaviors beyond just a few days or weeks.  In this interview we discuss a new approach and health app focused on healthy eating – fresh Tri – which our guest co-developed with Walmart. Our guest this week – Kyra Bobinet – is a bestselling author and the CEO-founder of engagedIN...
2019-01-0946 minCreating a New Healthcare
Creating a New Healthcare2018 Year-End Reflections & Emerging Trends in Healthcare with Zeev NeuwirthDear Listeners, I promised you a lively interview to close out the year on Creating a New Healthcare, and thanks to the assistance of my colleague, Dr. Lisa Gualtieri, I hope this one won’t disappoint. In this episode, the tables are once again turned – as Lisa interviews me on how my expectations for healthcare in 2018 have played out, and what I see as trends in 2019. It’s a bit anxiety-provoking to be interviewed for your own podcast without knowing the questions in advance; but Lisa did an expert job of keeping the dialogue...
2018-12-1925 minCreating a New Healthcare
Creating a New HealthcareEpisode #52 – Value Based Leadership with Dr. Jeff ThompsonWe’re now in the last month of this year.  It’s the holiday season and the New Year is almost upon us.  It’s the time of year when most of us pause to evaluate the past 12 months, to reflect on our accomplishments, and to ponder our hopes and expectations for the future.  It’s a wonderful moment to reconsider our values and priorities, and to set new goals for the future.  It’s also a perfect time for a podcast on value-based leadership. There may be no single issue that will have more of an impact on the imme...
2018-12-051h 11Creating a New Healthcare
Creating a New HealthcareThanks Giving 2018 with Zeev NeuwirthDear Listeners, Thanksgiving is a holiday for sharing all that you’re grateful for, so I wanted to take a few brief moments to do just that. I hope you enjoy this 6-minute episode of Creating a New Healthcare. Wishing you all a happy and healthy Thanksgiving Holiday!
2018-11-2105 minCreating a New Healthcare
Creating a New HealthcareEpisode #50 – Part II: Building a Value-based Employee Health Program with David ContornoDear Listeners, Welcome to Part II – the continuation of our interview with David Contorno – an expert in employee benefits and employer-based health programs. David is a founding member of Health Rosetta and has over 20 years of experience in the field. If you haven’t listened to Part I yet, you may want to start there. In the first half of our interview, David described the ‘Stockholm Syndrome’ that exists between employees, employers and payers. He also shared the specific value-based strategies he deploys – interventions that assist employees in avoiding unnecessary tests and procedures; and that steer them t...
2018-11-141h 07Creating a New Healthcare
Creating a New HealthcareEpisode #45 – Consumerism in Healthcare with Kevan MabbuttConsumerism – the promotion of consumers’ perspectives & interests – is one of the hottest & rapidly emerging topics in healthcare today. Whether you’re a large healthcare delivery network,  hospital system, surgical center, or ambulatory practice – if you’re interested in patient growth and retention, or in optimizing the experience & outcomes of care – you should be very interested in improving your approach to consumerism. Many factors have contributed to the rapid rise of consumerism in healthcare.  First, patients are being presented with an increasing array of care choices. Second, patients are footing a greater percentage of their healthcare bills.  Third, peopl...
2018-09-121h 05Creating a New Healthcare
Creating a New HealthcareReflections on Year 1 of Healthcare Podcasting – Creating a New HealthcareFriends & Colleagues, After interviewing more than 50 insightful, courageous and accomplished leaders who are literally creating a new healthcare, we are going to turn the tables in this podcast episode. In this episode, I’ve placed myself in the hot seat, and will be interviewed about my reflections from this first year of podcasting, as well as future plans & directions for the series. At less than 15 minutes, it is much shorter than my usual podcast, and will provide you with insights into what I do, why I do it, and how you can get mo...
2018-08-2913 minCreating a New Healthcare
Creating a New HealthcareCommunity Health Workers – Doing It Right & Getting It RightSocial determinants of health (SDOH) represent the largest set of factors in determining healthcare outcomes & utilization. Despite understanding this, a fundamental problem remains: How to motivate & sustain healthful behavior, especially within communities experiencing profound social and economic obstacles such as unemployment, poverty, food insecurity, isolation, unsafe housing, etc. There is a tremendous amount of effective, innovative effort directed at this challenge.  But the current “screen & refer” approaches have limitations.  As we’ll discover in this podcast, Community Health Worker programs can overcome these limitations and serve as a keystone program in this domain. Community Health Worker (CHW) programs...
2018-07-191h 04Creating a New Healthcare
Creating a New Healthcare#41 Standardizing & Systematizing ‘Post-Acute’ Care: The Next Frontier of Healthcare DeliveryDespite the fact that nearly one in five hospitalized patients is discharged to a skilled nursing facility, inpatient rehabilitation service or into a home health care program – the so-called ‘post-acute’ care space remains a largely opaque and overlooked sector of healthcare for most hospital administrators and providers of care. It’s also extremely confusing to patients and their families. Adding to this complexity and confusion is the tremendous unwarranted variation in post-acute care. There is little standardization in how decisions are made as to where patients might be optimally discharged; and there is a staggering amount of harmful a...
2018-06-281h 21Creating a New Healthcare
Creating a New HealthcareEpisode #40 – MintHealth – A Blockchain Tech-Enabled Platform Empowering Consumers to Make Lasting Healthy Behavior ChangeThe rapidly escalating impact of chronic disease is devastating populations, employers, payers & economies – both in the U.S. and across the globe.  The World Health Organization (WHO) projects that, by 2025, chronic disease will make up over 70% of all illness.  At the present time, preventable chronic disease is responsible for over 40 million of the 56 million annual deaths worldwide. The WHO has also projected that the global costs of healthcare will more than double between 2015 and 2030 – from $8.4 trillion to $18.3 trillion – with an estimated global productivity loss due to chronic disease, in that time frame, of $47 trillion.  This is clearly an unsustainable situation...
2018-06-1553 minCreating a New Healthcare
Creating a New HealthcareEpisode #39 – A Novel Approach to Harness the Most Powerful Social Determinants of HealthIt’s been said that our zip codes impact our health more than our genetic codes.  How do the social determinants of health — education, employment, public transportation, safe housing and neighborhoods, access to healthy food… — so profoundly affect healthcare utilization and health outcomes? In this interview, you’ll hear an emerging story of how the leadership of a healthcare system in New Jersey is addressing this issue head-on and going right to the root cause.  My remarkable guest, Michellene Davis – a lawyer and policy expert – is the Executive Vice President & Chief Corporate Affairs Officer for RWJBarnabas Health – the largest healthc...
2018-05-311h 08Creating a New Healthcare
Creating a New HealthcareEpisode #38: Affordable Concierge Primary Care – Honoring Seniors & Delivering Better Health OutcomesFriends & colleagues, The care of patients with chronic medical conditions represents a significant dilemma in healthcare today. How do we optimize cost effectiveness while achieving good health outcomes? In today’s interview, we learn how ChenMed empowers primary care physicians to deploy a VIP concierge experience that delivers affordability and outstanding health outcomes for seniors. My esteemed guest is the CEO of ChenMed, Dr. Chris Chen, a cardiologist & physician executive who has devoted his career to building this premier practice focused on the care of low to moderate income patients with complex, chronic medical & social issues. ...
2018-05-171h 05Creating a New Healthcare
Creating a New HealthcareEpisode #37 – Making it easier for patients & providers to do the right things – an interview with Kevin Volpp MD, Founding Director of CHIBEHuman behavior is, by far, the single biggest lever we have to impact our health outcomes. Yet, despite the profound impact our behaviors have on health outcomes, as well as on our national & global economic health; we continue to see adherence rates to appropriate treatment and medication taking hover between 40 to 50%!  These incredibly low adherence rates exist in chronic issues such as diabetes treatment and blood pressure control; and they also occur even after life-threatening events such as heart attacks. This is, without question, a major health care challenge for patients, providers, payers & employers.  In fact, it’s one of the...
2018-05-101h 02Creating a New Healthcare
Creating a New HealthcareEpisode 36 – Insights into Creating a Model Healthcare System – w/ Dr. Mark Briesacher, Chief Physician Executive & President, Intermountain Med GroupHave you ever wondered what it takes to be a model healthcare system?  In this interview, Dr. Mark Briesacher provides us with profound insight into how Intermountain Healthcare consistently maintains its position at the forefront of clinical outcomes, improvement & innovation.  Mark informs us that the organization’s original charge was to create “a Model Healthcare System.” What you’ll discover in this interview is how he and his colleagues have taken that charge to heart. One manifestation of that charge is the “Clinical Reorganization” being deployed to create a consumer-oriented, community-based model of healthcare.  Dr. Briesacher describes a two-part constr...
2018-05-041h 18Creating a New Healthcare
Creating a New HealthcareEpisode #35 – Do Employee Wellness Programs actually make Employees Well? – an interview with Al Lewis, Founder of QuizzifyAl Lewis may be one of the most controversial, and respected, figures in the employee health & wellness industry.  His insight and candor have earned him various labels and epithets including, “the founding father” of disease management and alternatively, the “troublemaker-in-chief” of the wellness industry. Whether you like him or not, I doubt that anyone can challenge his integrity, or the rigorous intellectual approach he takes in analyzing the efficacy of employer-based wellness and care management programs. By way of introduction – Al Lewis attended Harvard College, where he studied and then taught Economics.  He graduated from Harvard Law School, and ev...
2018-04-261h 10Creating a New Healthcare
Creating a New HealthcareEpisode #34 – How Geisinger Thinks About Strategy – an interview with Dominic Moffa, EVP & Chief Strategy Officer for GeisingerGiven the rapid, tumultuous, and unprecedented changes in healthcare these days, there are very few things that are as important to a hospital system or integrated delivery network as developing and deploying a sound and forward-thinking strategy. In this interview we have the amazing good fortune and unusual opportunity of picking the brain of the senior strategy executive for one of the most successful, visionary and pioneering healthcare systems in the world – Geisinger.   Dominic Moffa is a seasoned healthcare executive with a long standing track record of success.  He’s also an incredibly humble, generous, practic...
2018-04-1957 minCreating a New Healthcare
Creating a New HealthcareEpisode #33: Lessons on Healthcare Media & Leadership – with Scott Becker, founder & publisher of the Becker’s Healthcare & Becker’s Hospital ReviewFriends & colleagues, This week’s podcast episode is unusual in a number of ways.  First, we’re posting a bit earlier in the week than usual – to coincide with the Becker’s Hospital Review 9th Annual Conference.  Second, the topics covered are exciting, enlightening and relevant; but definitely different for this podcast series.  Third, we have a unique guest on this week’s episode – someone who brings tremendous expertise and success in a broad range of areas inlcuding healthcare law, business, leadership, online media & journalism & world-class symposia planning. In addition to his own extraordinary accomplishments and contribution...
2018-04-1053 minCreating a New Healthcare
Creating a New HealthcareEpisode #32 – Reframing How Doctors Make Clinical Decisions – Dave Slawson MD, International Lecturer in Evidence-Informed Decision MakingEpisode #32  – Reframing How Doctors Make Clinical Decisions – an interview with Dave Slawson MD, Professor of Family Medicine & Internationally Renowned Lecturer in Evidence-Informed Decision Making & Information Mastery. The literature would suggest that a significant percentage of clinical decision making is not well supported by evidence-based literature. Given the vastness of the emerging literature, combined with how rapidly it changes, it’s nearly impossible for any individual provider to keep up. Compounding this issue is the fact that the physiology-based reasoning we were all taught is no longer adequate.  Adding fuel to the fire is the predominant fee-for-service reimbursement system wh...
2018-04-051h 07Creating a New Healthcare
Creating a New HealthcareEpisode #30 – ‘Well-Being’ with Dr. Raphaela O’Day, Senior Manager of Evidence and Strategic Content with Johnson & Johnson Health & Wellness SolutionHow many of us can define ‘well-being’?  How many of us understand the factors that enhance it?  How many of us think about the issue of ‘well-being’ or do anything about it in the context of ourselves, our employees or the patients that we provide care for? Dr. O’Day and her multi-disciplinary team have spent years not just defining ‘well-being’, but also learning how to improve it.* If you have a personal or professional interest in well-being, you’ll be interested in this interview.   What’ll you hear is Dr. O’Day sharing: 5 modifiabl...
2018-03-161h 07Creating a New Healthcare
Creating a New HealthcareEmancipating Value in Healthcare – ProvenCare, with Glenn Steele MD, Chairman of xG Health Solutions, and former President & CEO of Geisinger Health SOur guest this week, Glenn Steele MD PhD, is one of the most trailblazing, impactful and enduring healthcare leaders of our time.  He is a distinguished surgeon, researcher and executive.  Dr. Steele served as past Chairman of the American Board of Surgery, past president of the Society of Surgical Oncology, and a member of the National Academy of Medicine.  He has been named consecutive times to Modern Healthcare’s Most Powerful Physician Executives in Healthcare, Modern Healthcare’s 100 Most Powerful People in Healthcare & Beckers’ Hospital Review 100 non-profit Health System CEO’s to know list. Dr. Steele, former President...
2018-03-0258 minCreating a New Healthcare
Creating a New HealthcareThe Cost of Employer-based Healthcare, with Dave Chase, co-founder and CEO of Health RosettaThis week’s episode, on employer-based healthcare, deals with one of the most critically important & rapidly advancing issues in American healthcare today. Our guest this week is Dave Chase. He is a highly successful serial entrepreneur – who, among numerous other accomplishments, played a leadership role in launching Microsoft’s $2B healthcare platform. Dave has been named as one of the most influential people in Digital Health, and is known for the boldness and integrity of his speaking and writing. A hallmark of Dave’s approach, as you’ll hear in this interview, is his refusal to pull an...
2018-02-2354 minCreating a New Healthcare
Creating a New HealthcareDesigning for Patient Engagement & Behavior Change with Kyra BobinetIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Kyra Bobinet MD, CEO & founder of engagedIN – a healthcare behavior design firm which uses neuroscience and state-of-the-art design techniques that make products and communications more engaging for consumers.  Kyra has an impressive background in developing health apps, blockbuster products, and evidence-based programs in wellness & metabolic medicine.  Prior to founding her own company, she served as a physician executive at Aetna, where she designed large-scale population health management and wellness interventions for Fortune 500 companies.  In 2015, she authored the ‘Well Designed Life: 10 Lessons in Brain Science and Design Thinking for a M...
2018-01-201h 12Creating a New Healthcare
Creating a New HealthcareCounting what Counts – Predictive Analytics & Artificial Intelligence in Healthcare with Len D’AvolioIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Len D’Avolio, CEO and founder of Cyft – an organization that uses data and Artificial Intelligence (AI) I to make value-based care wildly successful.  Dr. Len D’Avolio has spent the past 13 years – in government, academia, philanthropy and industry –  attempting to transform healthcare into a “learning healthcare system”.  He is clearly one of our country’s most talented minds and experienced practitioners in the use of predictive analytics and machine learning as applied to healthcare. His resume and portfolio are impressive – as an academic and an entrepreneur.  Len...
2018-01-111h 17Creating a New Healthcare
Creating a New HealthcareDigital Health and Behavior Change with Roy RosinIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Roy Rosin, the Chief Innovation Officer at Penn Medicine – the University of Pennsylvania Perelman School of Medicine.  Roy distills the “essence” of his two decades of success in customer behavior change & reveals some of the most critical ingredients. He has spent the past 5 years at PennMed – initiating over one hundred new healthcare delivery projects.  Prior to entering healthcare, Roy spent 18 years at Intuit (Quicken & TurboTax), where he was an accomplished executive and then Intuit’s first Innovation Officer. Intuit has been widely recognized for its application of innovation t...
2017-12-1850 minCreating a New Healthcare
Creating a New HealthcareDigital Health with Mike McSherry, CEO of XealthIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Mike McSherry, CEO of Xealth.  Mike represents a new breed of highly accomplished digital tech entrepreneurs who have spent the past decade or two reshaping the landscape of digital tech; and who are now entering healthcare, ushering in a new era of healthcare delivery – an era that this interview will offer you a glimpse into. Mike’s amazing portfolio of accomplishments includes Swype.  It’s an application that is embedded in over a billion android smart phones across the globe; allowing user’s to essentially ‘draw’ words rather than ‘ta...
2017-12-101h 03Creating a New Healthcare
Creating a New HealthcareDigital Health with Sami Inkinen, Founder & CEO of Virta HealthIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Sami Inkinen, founder & CEO of Virta Health.  Sami’s story is remarkable, and remarkably disruptive to healthcare. There are actually 3 stories rolled up into this podcast: (1) the story of Sami Inkinen, (2) the story of the ketogenic nutritional approach (low carb/high fat diet), and (3) most importantly, from our perspective, the story of how disrupt-able healthcare delivery is when you combine cutting edge medical science with leading digital technology. Sami, an immigrant from Finland with a physics background and an MBA from Stanford, co-founded, took public, and then sol...
2017-12-031h 06Creating a New Healthcare
Creating a New HealthcareEmployer Health with Robert Andrews, CEO of Health Transformation AllianceIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Robert Andrews, CEO of Health Transformation Alliance (HTA).  HTA is a non-profit alliance of nearly 45 Corporations who are working to improve the outcomes of healthcare and reduce the costs of medical care.  The Alliance includes such names as: IBM, Coca-Cola, 3M, Walgreens, Marriott, Pitney Bowes, Verizon, Dupont, Shell, Prudential and Fedex – to name a few.  Rob outlines HTA’s bold mission which is to “fix our broken healthcare system”; to “help companies take better care of the people who take care of them”; and to reverse the perverse incentiv...
2017-11-2157 minCreating a New Healthcare
Creating a New HealthcareDigital Health with Aaron Martin, Executive Vice President and Chief Digital Officer at Providence St. Joseph HealthThis is the second of two inspiring interviews featuring the integration of digital health into one of the largest integrated delivery networks in the country.  In this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Aaron Martin, who came to Providence St. Joseph Health (PSJH) directly from spending nearly a decade at Amazon, where he was an executive – the North American director of Kindle & print-on-demand services.  In that role, Aaron led a disruption of the print publishing industry that catalyzed tremendous value for readers as well as writers.  What is remarkable about this interview is that, despite being...
2017-11-201h 16Creating a New Healthcare
Creating a New HealthcareValue-Based Care with Stuart Levine MD, Chief Medical & Innovation Officer for Agilon Health; Chief Physician Advisor to Google Health ResearchIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Stuart Levine – one of the most experienced & accomplished physician executives in the realm of value-based care.  Dr. Levine has been deeply engaged in providing comprehensive care under global capitation for decades.  He brings a clarity and practical wisdom to the complex topic of clinical care & cost stewardship; as well as a deep sense of professional responsibility to high quality, safe & effective patient-centered care.  He describes a managed care environment that is both practical and personalized.  He also describes a healthcare construct that is rewarding and sustainable for physic...
2017-11-101h 01Creating a New Healthcare
Creating a New HealthcareHealth Activation with John Moore MD PhD, CEO of TwineIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews John Moore, the CEO of Twine Health – a patient engagement & health activation platform.  Dr. Moore brings an unusual background to his work.  In addition to his medical training and clinical background, he is also an engineer, who spent years, after leaving his medical residency, at the MIT Media Lab; where he became expert in the technology of social media & communications, as well as in the science & art of behavior change.  This rare combination of clinical, technologic & behavioral expertise led him to reframe the clinical value proposition & to creat...
2017-11-081h 01Creating a New Healthcare
Creating a New HealthcareDigital Behavioral Medicine with Sean Duffy, Co-founder & CEO of Omada HealthIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Sean Duffy, who is one of the most lauded pioneers in the space of digital health & digital behavioral medicine. Sean and his colleagues at Omada Health are clearly trailblazers in numerous ways. The company has used the foundation of a widely-respected, evidence-based intervention — the National Diabetes Prevention Program — and transformed it into a convenient, digital platform that is consumer-oriented, customer-friendly, and that delivers a personalized experience for users. Sean and his team focus their intervention on a specific, clinical population that represents one of our nation’s most s...
2017-11-0759 minCreating a New Healthcare
Creating a New HealthcareTransforming Medical Imaging – with Eyal Gura, Chairman of ZebraMedIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Eyal Gura, co-founder & Chairman of ZebraMed – an Artificial Intelligence (AI) company dedicated to transforming medical imaging.  ZebraMed was listed in Fast Company, in February 2017, as one of the top 10 AI companies in the world; and in Fortune Magazine, also in 2017, as one of the top 50 companies leading the AI revolution.  In this interview, Eyal describes his company’s mission to provide the world with automated, accurate, timely & affordable medical imaging diagnosis.  The computer machine-learning algorithms at ZebraMed are already reading CT scans and mammograms; and they are continu...
2017-11-0544 minCreating a New Healthcare
Creating a New HealthcareThe Third Era of Medicine with Dr. Don Berwick, President Emeritus, Institute for Healthcare ImprovementIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Don Berwick – widely recognized as one of the most influential & impactful healthcare leaders of our time. His foundational contributions to the quality, safety & reliability movement in healthcare – beginning in the late 1980’s – have led to profound reductions in medical errors in the United States and abroad.  Among his numerous contributions, Don co-founded and led the Institute for Healthcare Improvement for 18 years – an organization that has shifted the landscape of healthcare delivery; catalyzed the healthcare quality movement; and whose overall positive impact on domestic & global healthcare is almost immeasurabl...
2017-11-051h 07Creating a New Healthcare
Creating a New HealthcareRedefining & Redesigning Primary Care with Rushika Fernandopulle, CEO of Iora HealthIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Rushika Fernandopulle MD, co-founder and CEO of Iora Health.  Rushika and his colleagues have spent the past 15 years building a model of healthcare that is primarily dedicated to optimizing people’s lives through better living – using Primary Care as the foundation.  His courageous approach has really set the vision for what Primary Care can and should look like; and numerous other innovative Primary Care redesigns have been built off of the groundbreaking Iora Health model. In this interview, Rushika will unabashedly discuss the critical success factors upon which...
2017-10-2956 minCreating a New Healthcare
Creating a New HealthcarePatient Engagement with Devin Gross (EMMI)In this episode of Creating a New Healthcare, Dr. Neuwirth interviews Devin Gross, who very recently left EMMI, after many years of success at the helm, as CEO.   What becomes abundantly apparent in this dialogue is that Devin is not only a talented executive, but that he has also garnered tremendous insights into patient engagement during his 14 years at EMMI.  Topics covered include: (1) the value proposition and ROI of patient engagement; (2) the essential understanding of the differences between patient education, patient experience & patient engagement;  and (3) the two, very different, persona’s of the patient and consumer, and why each must b...
2017-09-1155 minCreating a New Healthcare
Creating a New HealthcareAn online program for pediatric weight loss – with Joanna Strober, CEO of KurboIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Joanna Strober, the CEO of Kurbo.  Kurbo is an online program that can be accessed via a digital app that provides motivational coaching and nutritional dietary guidance to children, parents and families who are attempting to improve their nutrition and optimize their weight.  Joanna – a long time investor in technology start-ups focused on families and children – was wholly dissatisfied with the options available to her in helping her own son lose weight.  As a result, she turned the Stanford Obesity Program into a consumer-oriented, kid-friendly app called Kurbo...
2017-09-0751 minCreating a New Healthcare
Creating a New HealthcareOptimizing Performance in the ‘Last Mile of Healthcare Delivery’ – with Par Bolina MD, Chief Innovation Officer at IKSIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Dr. Par Bolina, Chief Innovation Officer at IKS.  Par is a physician & expert in Healthcare Informatics, Electronic Medical Records & Exam Room Ambulatory Workflow.  This episode focuses on one of the most critical and under-examined parts of healthcare delivery – the so-called “last mile” – the patient/provider encounter – where the rubber meets the road, and where healthcare value is directly created.  To be quite honest – this podcast episode is lengthy; but you won’t want to miss what’s revealed.   Dr. Bolina points out that our lack of investigation into and superficial...
2017-09-071h 20Creating a New Healthcare
Creating a New HealthcareConnecting Schools with Healthcare – Hesky Kutscher, CEO of CareDoxIn this episode of Creating a New Healthcare, Dr. Zeev Neuwirth interviews Hesky Kutscher, the CEO of CareDox.  Hesky is an experienced, bottom line entrepreneur who is also driven by a mission to radically improve the system of healthcare for school children.  In this episode, Hesky describes the CareDox digital platform which is a 4-way platform that connects school health to parents, pediatricians & payers.   CareDox has developed and is deploying a data-rich, analytic, digital platform to support, integrate and enhance the medical care of schoolchildren.  As Hesky describes, the application of this approach will result in improved outcomes of care...
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