ZenMaid - Podcast Details

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Filthy Rich Cleaners: The Cleaning Business Podcast#58: The Numbers That Actually Matter for Your Cleaning BusinessThink tracking KPIs is overwhelming? Stephanie breaks down exactly which metrics will transform your cleaning business from guesswork to data-driven success. From basic profit tracking to advanced client lifetime value calculations, discover the specific numbers that separate thriving cleaning companies from those flying blind. What You'll Learn: Why weekly P&L tracking is your business security blanket The magic 40-45% payroll percentage that keeps you profitable How to spot supply theft and misuse through simple tracking Client lifetime value calculations that reveal retention problems Revenue breakdown strategies that pinpoint exactly where money is lost The cleaner utilization rate...2025-07-2453 min

Filthy Rich Cleaners: The Cleaning Business Podcast#57: From Immigration Consultant to Cleaning Empire BuilderWhat happens when an immigration consultant discovers the cleaning industry is the perfect pathway to the American Dream? In this episode, Stephanie sits down with Julie Lesage, who specializes in helping international investors start cleaning businesses through E2 visas. From her own pandemic pivot to cleaning full-time to building an affiliate network across the US, Julie shares the unique challenges and opportunities of launching cleaning companies for newcomers to America. What You'll Learn: Why cleaning businesses are ideal for E2 investor visas How to manage W-2 employees remotely before owners arrive in the US The cultural differences that...2025-07-2257 min

Filthy Rich Cleaners: The Cleaning Business Podcast#56: Fear of Being Misunderstood vs. Standing on BusinessWhat happens when your biggest fear as a leader is being misunderstood? In this solo episode, Stephanie gets real about the constant push and pull between wanting to be understood and needing to make confident decisions as a business owner. Fresh back from Barcelona with the ZenMaid team (and some serious luggage drama), she dives deep into why explaining the "why" behind your decisions is crucial for buy-in, but over-explaining can make you look weak and defensive. From mop bucket mutinies to price increase psychology, Stephanie shares how to communicate with confidence while accepting that some people will misinterpret...2025-07-1735 min

Filthy Rich Cleaners: The Cleaning Business Podcast#55: Double Your Bookings with Katie & Stephanie’s Cleaning Funnel FixesMost cleaning business owners know their funnel could be better, but where do you even start? In this episode, Katie Jenks of Serene Clean joins Stephanie Pipkin to unpack the real-world funnel transformation that helped Serene Clean fill its calendar fast. From low-converting forms to forgettable follow-ups, Stephanie shares the exact changes she made with Katie’s help to plug the leaks, and the numbers to prove it worked. They break down every part of the funnel: website tweaks, lead magnets, automations, metrics, and mindset. This isn’t theory, it’s the behind-the-scenes of a cleanin...2025-07-151h 12

Filthy Rich Cleaners: The Cleaning Business Podcast#54: Stop the Turnover Spiral: How Stephanie Built a Drama-Free Dream TeamHiring doesn’t have to be painful or regretful. In this episode, ZenMaid’s Stephanie Pipkin shares the exact hiring system she built to train and retain a 7-figure cleaning team without complaints, micromanagement, or drama. You’ll hear the hard lessons behind her transition from solo cleaner to true CEO, and how she rebuilt her business with freedom, boundaries, and a culture that runs itself. This isn’t theory. It’s the actual step-by-step hiring process Stephanie used to go from overwhelmed to in control, and she’s handing it over to you. If you’re...2025-07-101h 06

Filthy Rich Cleaners: The Cleaning Business Podcast#53: From Accidental Startup to Remote Empire: Juan Chaparro on Culture, W-2s & PipeHireMost cleaning businesses struggle with hiring. But what if your biggest bottleneck wasn’t finding people, it was how you were filtering them? In this episode, Stephanie sits down with industry veteran Juan Chaparro, founder of Gmaids and creator of PipeHire, to unpack how he and his wife Karen accidentally started a cleaning company at age 20, scaled it remotely from Colombia and Miami, and built a thriving culture using only W-2 employees. Juan reveals the hiring disaster that forced him to invent PipeHire, how their business runs with zero office visits, and the core values th...2025-07-0843 min

Filthy Rich Cleaners: The Cleaning Business Podcast#52: Audit Your Cleaning Biz & Stop Overpaying: How to Save $10K+ a YearEvery cleaning business has expenses that quietly eat into profits. Insurance policies you set and forget. Training steps that slip over time. Processes that used to work but don’t anymore. In this episode, Stephanie shares how she uncovered over $10,000 in annual savings by auditing Serene Clean’s insurance and why taking a hard look at all your costs and policies is essential. She also explains how her team improves training and policies when complaints come in, making sure small problems don’t grow into big ones. Key Takeaways: How Stephanie saved over $10,000 a year on insurance Why “set it an...2025-07-0329 min

Filthy Rich Cleaners: The Cleaning Business Podcast#51: How One Cleaning Tech Employee Becomes IrreplaceableEver wonder what it takes to go from cleaning tech to essential operations leader in your cleaning business? In this candid episode, Stephanie sits down with April West Serene Clean’s payroll administrator, accounts manager, and longtime right hand. They share honest stories about extreme cleans (the Cat House! the Chicken House!), the reality of managing call-outs, building sustainable company culture, and learning to set boundaries with clients. April reflects on joining Serene Clean as a part-time technician with triplets at home and growing into her critical role today, all while keeping a sense of humor about the in...2025-07-011h 10

Filthy Rich Cleaners: The Cleaning Business Podcast#50: What I Wish I Had in Place *Before* My First Nightmare ClientEvery cleaner has a nightmare client story... The client who left surprises in the toilet. The one who flipped out over late fees. The one who thought hiring you meant cleaning up fleas. In this episode, Stephanie walks through Serene Clean’s 10-page client guideline document — and the real stories behind each policy. Learn what to include, how to roll it out, and why you’ll sleep better once it’s signed. Key Takeaways: Why client guidelines are non-negotiable for cleaning businesses What to include in your policy (and how to get it signed without hassle) How to set expect...2025-06-2649 min

Filthy Rich Cleaners: The Cleaning Business Podcast#49: The Divorced, Broke, and Fearless Journey to Six-Figure Vacation Rental SuccessGetting fired and divorced at 24 led Mila Thee Hostkeyper on an unexpected journey from teaching English in Korea to building a thriving vacation rental cleaning business across Houston, Dallas, and Austin. Her secret? An unshakeable belief that she could "figure it out." Mila shares how she went from cleaning her first Thumbtack gigs to landing 68 units from a single client, why she hires exclusively Spanish-speaking cleaners, and how she handles the unique challenges of vacation rental turnovers. Plus, learn her pricing strategy that eliminates last-minute booking headaches and why she believes being "cutthroat" is essential for success. ...2025-06-241h 16

Filthy Rich Cleaners: The Cleaning Business Podcast#48: 8 Website Mistakes That Are Costing You Leads (And How to Fix Them Fast)Your website should be doing two things: getting you more leads and helping pre-sell your services to those leads. But if you're making one of these 8 mistakes, it might be doing neither. In this tactical solo episode, Stephanie walks through the biggest website errors she sees on consulting calls — and the exact fixes you can make to turn your site into a lead-generating machine. Key Takeaways: The biggest call-to-action mistake most cleaning websites make How to write an About section that builds trust and pre-sells clients The number one way to use reviews (and the type that...2025-06-1924 min

Filthy Rich Cleaners: The Cleaning Business Podcast#47: An Interview With One of Stephanie's Amazing Cleaning TechsAshley spent 14 years in the healthcare industry — until burnout, COVID, and caregiving for her dad pushed her to look for something more flexible. She applied for a cleaning job. Serene Clean said no. Then she applied again. And again. Four years later, she’s one of the company’s most beloved cleaning techs. In this heartfelt episode, Stephanie sits down with Ashley to reflect on her journey from job applicant to core team member — and what Serene Clean’s culture, flexibility, and purpose-driven work have meant to her life. If you want to know what makes employees stay (and thrive...2025-06-1749 min

Filthy Rich Cleaners: The Cleaning Business Podcast#46: The Week Everything Went to Sh*t — And What Makes You a Real LeaderWhat do you do when four cleaners quit or get fired in a single week — including one who worked with you for years? In this raw and emotional solo episode, Stephanie opens up about one of the hardest weeks in Serene Clean’s history. From betrayal and burnout to tough conversations and short-staffed chaos, she breaks down what really happened, what she learned, and how she found the strength to lead anyway. If you’ve ever questioned whether you’re cut out for this, this episode is for you. Key Takeaways: What to do when multiple team members quit in...2025-06-1230 min

Filthy Rich Cleaners: The Cleaning Business Podcast#45: She Cleaned to Survive — Now She’s Booked Out. Zaila’s Story Will Blow You AwayWhat drives someone to launch a cleaning business as a teenager — and grow it into a thriving, booked-out service while pregnant and raising a family? In this episode, Stephanie interviews Zaila Filler, a young cleaning business owner from Indiana who started out scrubbing Airbnbs to escape a tough home life. They cover the wild reality of starting from scratch, training staff while dilated in the hospital, and why pricing and policies can make or break your early growth. Expect honest talk, hilarious stories, and some hard-won lessons on staffing, systems, and scaling. Key Takeaways: Why your...2025-06-101h 39

Filthy Rich Cleaners: The Cleaning Business Podcast#44: A Full Breakdown of My Company's Rates, Wages, and Revenue — From Day 1 to $121K MonthsStephanie takes you behind the scenes of Serene Clean’s growth — from charging $30/hour and paying $12/hour, all the way to $55/hour and six figures in monthly revenue. You’ll hear exactly what the business was charging, paying, and earning at every stage — plus when benefits were added, how price increases impacted hiring, and what finally pushed Stephanie to offer health insurance. It’s an honest, detailed timeline packed with practical insights for every cleaning business owner. Key Takeaways: The exact rates Serene Clean charged at every growth stage How Stephanie set employee wages based on a 40% labor...2025-06-0538 min

Filthy Rich Cleaners: The Cleaning Business Podcast#43: How My First Employee Became the Heart of the Cleaning CompanyStephanie sits down with Crystal Davidson — Serene Clean’s very first employee — to talk about what it was really like in the early days. From working out of Stephanie’s apartment to helping build a million-dollar company, Crystal has seen (and survived) it all. They cover what made her leave a stable healthcare career for a part-time cleaning job, how her role evolved over time, and what it actually takes to build a loyal leadership team in an industry known for high turnover. It’s an honest, behind-the-scenes look at how trust, flexibility, and shared values can shape a workplace...2025-06-031h 22

Filthy Rich Cleaners: The Cleaning Business Podcast#42: The Secret to Hiring Cleaners Faster (and Smarter) with Group InterviewsIn this solo episode, Stephanie shares one of the top three strategies that helped Serene Clean grow to 30+ employees across three locations: group interviews. After years of trial and error (and far too many no-shows), she walks you through exactly how—and why—to set up a group interview system that saves time, filters out bad fits, and keeps your cleaning business hiring-ready at all times. Whether you’re a solo cleaner doing it all or managing a full team, this is the hiring framework Stephanie swears by—and you’ll get her full step-by-step breakdown. Key Takeaway...2025-05-2855 min

Filthy Rich Cleaners: The Cleaning Business Podcast#41: What Running a Maid Service Taught ZenMaid’s CEO About LeadershipIn this episode, Stephanie sits down with ZenMaid's CEO, Amar Ghose, to talk about everything from his days running a maid service to building a software company that’s now 11 years strong. They cover the early chaos, what Amar would do differently if he ran a cleaning business again, and how he stayed calm and led his team through a recent health scare. It's an honest, insightful, and sometimes hilarious look at the real behind-the-scenes of ZenMaid. Key Takeaways: How Amar scaled his maid service to 8 cleaners in 14 months (then shut it down) The surprising hiring stra...2025-05-271h 32

Filthy Rich Cleaners: The Cleaning Business Podcast#40: Live Coaching Call: She's Ready to Grow... But Hiring is Holding Her BackAnastasia, owner of Essence of Clean, turned a part-time side gig into a six-figure cleaning business with her husband—despite moving states and starting over more than once. Now based in Washington and working just four days a week, they’ve built a business that gives them freedom, stability, and time with their family. In this coaching session, Anastasia opens up about battling self-doubt, navigating others’ judgment, and preparing to hire her first employees after a previous bad experience. If you're on the fence about hiring or want to hear what it really takes to scale your cleaning busines...2025-05-2258 min

Filthy Rich Cleaners: The Cleaning Business Podcast#39: From $15 Intern to $84M CEO: Executive Coaching Lessons for Cleaning Business OwnersStephanie sits down with Ayman Al-Abdullah, former CEO of AppSumo and executive coach to 7–9 figure founders (including ZenMaid’s own Amar Ghose). They dive into what it takes to evolve from a founder to a true CEO — and how even cleaning business owners can start thinking like executives. You’ll learn how to overcome growth plateaus, why Ayman believes every CEO should aim to be the “laziest” person in the business, and how to finally solve your hiring headaches (without throwing more money at the problem). Plus: what to do when you’re stuck at $1.4M and unsure which direction...2025-05-2047 min

Filthy Rich Cleaners: The Cleaning Business Podcast#38: How to Create a Trustworthy Cleaning Brand (Even if You've Messed Up)Your brand isn’t built when you say the right things. It’s built in the messy moments when no one’s watching... and when the consequences catch up. In this episode, Stephanie unpacks a controversial cleaning industry trend (yep, naked cleaning) and uses it as a jumping-off point to talk about integrity, consistency, and long-term brand building. Whether you're navigating pricing mistakes, hiring growing pains, or just trying to look more professional online — your reputation is made one choice at a time. You don’t need perfection. But you do need consistency. Key Takeaways: Why one off-brand choice can tank 364 gre...2025-05-1522 min

Filthy Rich Cleaners: The Cleaning Business Podcast#37: Building a Cleaning Business That Serves Your Life with Ken Carfagno"I went from a 5-6 day week solo business making $60K profit to the SAME profit working just 2 days a week." Former GE engineer Ken Carfagno shares the optimization strategies that transformed his cleaning business and allowed him to live the life he really wanted. This episode is packed with practical wisdom on building a cleaning business that actually works for YOU instead of trapping you in a cycle of overwhelm. Learn why Ken abandoned his prestigious engineering career, how he built multiple successful cleaning businesses, and the exact framework he uses to help other cleaning business owners find freedom. 2025-05-131h 18

Filthy Rich Cleaners: The Cleaning Business Podcast#36: My First 10 Hires: The Hilarious (and Horrifying) Truth About Finding Good Cleaners"I get to the house... she had filled out the checklist and said she did everything, but she didn't clean a f***ing thing." Stephanie shares the raw, unfiltered stories of her first 10 hires, from the employee who never showed up to the one who asked her to commit fraud! This episode is a must-watch for anyone struggling with hiring or wondering if they'll ever find good staff. Through disaster stories and surprising successes, Stephanie proves that building a great team IS possible - even when it feels impossible. Key Takeaways: Why you might cry after your first hire (and wh...2025-05-0830 min

Filthy Rich Cleaners: The Cleaning Business Podcast#35: Live Coaching Call: Navigating Your First Few Months in Business with Gentry HunterFour months into her cleaning business venture, former teacher and social worker Gentry Hunter sits down with Stephanie for a live coaching call. Together, they explore the REAL challenges of launching 2.0 Cleaning in Austin, Texas. Tune into this conversation to hear both practical advice and emotional support as Stephanie helps Gentry navigate common stumbling blocks of early entrepreneurship. They discuss everything from handling difficult client situations to determining proper labor rates for profitability - wisdom any cleaning business owner can apply. Key Takeaways: Why using your personality as your brand is crucial for new cleaning businesses How to price residential an...2025-05-061h 24

Filthy Rich Cleaners: The Cleaning Business Podcast#34: Gossip, Bad Ideas, and Lost Money: My Top 3 Business RegretsFrom oversharing with staff to launching a service that totally flopped (spoiler: carpet cleaning), Stephanie gets honest about the mistakes that cost her time, money, and peace of mind. In this solo episode, she breaks down three big business regrets—plus the lessons she’s learned that will save you from making the same missteps. If you’ve ever felt torn between “staying in your lane” and trying something new, or worried about setting boundaries with clients and staff, this one’s for you. Key Takeaways: ✔️ Why gossiping (even casually) can backfire in a small business ✔️ The costly mistake of offering a...2025-05-0124 min

Filthy Rich Cleaners: The Cleaning Business Podcast#33: She Didn’t Plan to Start a Cleaning Business… And Then It Took OffFrom a neighbor’s Facebook post to managing a team of 20+, Brenna Sledge didn’t plan to start a cleaning company... but the impact she’s had since launching Busy Bees Cleaning in 2020 is no accident. In this episode, Stephanie sits down with Brenna to talk about what it really means to run a purpose-driven cleaning business. They dive into community impact, vacation rental partnerships, hiring with heart, pricing lessons the hard way, and how to build a cleaning culture rooted in service — not shame. If you’ve ever felt like your cleaning business could be something mo...2025-04-291h 16

Filthy Rich Cleaners: The Cleaning Business Podcast#32: The Client Isn’t Always Right — Why We Fired a “Good” AccountJust because a client is “nice” doesn’t mean they’re a good fit. In this solo episode, Stephanie walks through the decision to let go of a long-standing commercial account that had become more trouble than it was worth — and breaks down the true cost of keeping bad fits on your roster. From communication chaos to scope creep to straight-up budget misalignment, this is a crash course in understanding opportunity cost in your cleaning business. If you’ve been afraid to fire a client or set stronger boundaries, this episode will give you the push (and proof) you need. Key Takeaways...2025-04-2425 min

Filthy Rich Cleaners: The Cleaning Business Podcast#31: She Left Wall Street and Built a Thriving Cleaning Business (Here’s How)From finance exec to cleaning CEO, Helen of Cool Peaches Cleaning shares how she built a growing maid service using Google reviews, local networking, and a whole lot of heart. In this episode, Stephanie and Helen Leyzerovich talk client acquisition, staffing struggles, pricing mistakes, and why your intake form matters more than you think. Helen doesn’t sugarcoat the early growing pains (including what not to do with pricing), and Stephanie shares real-time advice on standing out in a saturated market. If you’re a new cleaning business owner — or looking to scale without losing your sanity — this one’s for...2025-04-221h 11

Filthy Rich Cleaners: The Cleaning Business Podcast#30: The Exact Lead Management System I Use in My Cleaning Business#30: The Exact Lead Management System I Use in My Cleaning Business Description: Tired of juggling cleaning leads across text, email, Facebook messages, and phone calls? I was too. In this episode, I (Stephanie) tackle the common mistake of scattered client communications that's costing cleaning business owners time, money, and professionalism. Learn how to create a centralized lead management system that captures all inquiries, enables effective follow-up, and presents a polished image to potential clients - even if you're still cleaning in the field yourself. Key Takeaways: Why scattered communications make you look unprofessional (and lose money) How...2025-04-1721 min

Filthy Rich Cleaners: The Cleaning Business Podcast#29: How She Merged With Her Competitor and Built a Cleaning Empire TogetherWhat happens when two cleaning business owners decide to join forces? In this conversation, Stephanie speaks with Dayane from Washe Cleaning Services, who shares her remarkable journey from arriving in the US from Brazil without speaking English to building a cleaning empire approaching seven figures. Dayane shares how she and her friend—who each had their own separate cleaning businesses—were already informally sharing staff before deciding to formalize their partnership. Their strategic merger allowed them to handle operational challenges more effectively than hiring additional managers, and helped them create a great staff retention rate in an industry know...2025-04-151h 01

Filthy Rich Cleaners: The Cleaning Business Podcast#28: How Much Does a 7-Figure Business Owner Take Home? + More Juicy Q&A'sEver wonder how much money cleaning business owners actually take home? In this Q&A episode, Stephanie reveals exactly how much she's personally earned from her cleaning company over six years—down to the penny—and why it's more than most people think. Plus, get practical answers to your burning questions about everything from the $500 insurance claim that saved thousands to pricing strategies that won't scare off clients. Learn why Stephanie pays herself from day one (despite contrary advice) and the real-world trade-offs between time freedom and higher profits. Key Takeaways: The exact revenue numbers...2025-04-1032 min

Filthy Rich Cleaners: The Cleaning Business Podcast#27: The Lead-Converting Marketing Secrets Most Cleaning Businesses Get WrongTired of throwing money at advertising with nothing to show for it? In this eye-opening episode, Stephanie sits down with Horatio from Grow Baby Grow who reveals why your competitors are stealing clients right from under you—and how to flip the script. From the truth about why video ads crush static images to the exact number of follow-ups needed before clients convert (hint: it's more than you think), discover how to build marketing funnels that actually turn leads into long-term revenue. Learn why your customer lifetime value is the most important metric you're probably ignoring. Key Takeaways: Why most clea...2025-04-081h 01

Filthy Rich Cleaners: The Cleaning Business Podcast#26: The Client Retention Strategy Your Competitors Don't Want You to KnowEver wonder why some cleaning businesses keep clients for years while others struggle with constant turnover? In this episode, Stephanie breaks down Serene Clean's "celebration systems" - their secret weapon for keeping clients happy, staff loyal, and social media buzzing. She walks you through exactly how they use ZenMaid to track client anniversaries, send personalized video messages, and deliver branded gifts that clients rave about. You'll learn why those "too extra" appreciation moments (like custom employee songs!) are building a workplace culture that keeps cleaners from jumping ship - even when competitors offer more money. Key Takeaways: The exact client an...2025-04-0327 min

Filthy Rich Cleaners: The Cleaning Business Podcast#25: How Kate Croukamp Built a 7-Figure Product Line in Her Cleaning BusinessMeet Kate Croukamp, owner of Clean Like a Pro Cleaning Services in Australia, who transformed her parents' small carpet cleaning business into a thriving enterprise. Kate's cleaning content unexpectedly created a whole new revenue stream, with her cleaning product line hitting seven figures in its first year. In this episode, you'll learn practical strategies for pricing confidently, how they built their product line, and how to create boundaries that attract clients who respect your worth. Key Takeaways: Why deposits and upfront payments eliminate no-shows and payment headaches The perfect team structure for labor-intensive move-out cleans How to avoid burnout by lim...2025-04-011h 34

Filthy Rich Cleaners: The Cleaning Business Podcast#24: Why I'm Cutting a $56k Service from My Cleaning BusinessAre you trying to offer every cleaning service under the sun? In this solo episode, Stephanie shares why she's officially breaking up with vacation rental cleanings after discovering they represent only 4% of revenue but cause significantly more stress and operational challenges. Learn why mastering one or two services before expanding is crucial for success, how to recognize when a service isn't aligned with your business model, and why sometimes the best business decision is to say "no" to opportunities that distract from your core strengths. Key Takeaways: Why spreading yourself too thin across multiple...2025-03-2715 min

Filthy Rich Cleaners: The Cleaning Business Podcast#23: Stop Making Excuses: How to Overcome Your Mental Barriers to Success with Liz TrotterReady to get a fire lit under you? Liz Trotter shares her journey from managing a struggling dry cleaning business to becoming a successful cleaning company owner, and how mindset was the key difference between failure and thriving. Liz shares the story of her brother's remarkable transformation from decades of homelessness to becoming a multi-millionaire. Learn the powerful "TIDY" method for handling conflict, and uncover the five daily practices that can completely transform your cleaning business and life. Key Takeaways: Why your mindset is the primary bottleneck in your business How to use past trauma and difficulties as fuel instead of...2025-03-2549 min

Filthy Rich Cleaners: The Cleaning Business Podcast#22: The Cleaning Industry's Dirty Little Secret: Why Your Cleaner's Safety Can't WaitStephanie shares two recent personal encounters that left her feeling unsafe, and connects these experiences to the vulnerable positions cleaning staff face daily—an issue too often ignored in our industry. From isolated workers in clients' homes to uncomfortable encounters with customers, learn why having a clear safety protocol isn't just a nice-to-have—it's essential. Stephanie breaks down the exact steps Serene Clean takes to protect staff and how to respond when a cleaner signals they're in danger. Key Takeaways: How to establish safety protocols that actually protect your team Why situational awareness training is critical for all cleaners Step-by-step respon...2025-03-2030 min

Filthy Rich Cleaners: The Cleaning Business Podcast#21: Breaking into Commercial Cleaning: From Cold Calls to 7-Figure ContractsWondering how to get your foot in the door with commercial cleaning clients? Mark Lineberry from My Clean Pivot joins Stephanie to share his journey of growing a commercial cleaning company from $600,000 to $1.8 million in just two years - without websites, emails, or any digital marketing. Mark gets real about cold calling, networking, and how to convince building managers to give you a shot even with zero experience. He also shares embarrassing walk-through mistakes (like insulting a prospect's floor work!) and practical pricing strategies that won't leave you guessing or underbidding. Key Takeaways: How to target specific niches and position yo...2025-03-181h 12

Filthy Rich Cleaners: The Cleaning Business Podcast#20: What to Do When Your Revenue Is Down (Hint: Don't Panic)Stephanie rips back the curtain on a financial nightmare that kept her up at night during her cleaning business's slowest month. When her revenue numbers weren't matching expectations, digging into the real reason WHY the numbers were down helped her team solve the problem. In this episode, she shares what to look for when your revenue is down. (It's probably not the reason you thought it would be.) Key Takeaways: How to identify when fear is clouding your business judgment Why tracking call-outs and attendance is crucial for understanding revenue fluctuations The danger of jumping to solutions before fully understanding th...2025-03-1342 min

Filthy Rich Cleaners: The Cleaning Business Podcast#19: How to Ride the Emotional Rollercoaster of Cleaning Business Ownership with Carolyn ArellanoIn this powerful episode, host Stephanie Pipkin sits down with Carolyn Arellano, owner of Spotless Cleaning and The Cleaning Business Mentor, for a raw conversation about the mental toughness required to build a successful cleaning business. Learn how Carolyn transformed from an anxiety-ridden college graduate with crushing debt to a thriving entrepreneur, and learn why the right mindset is your most valuable asset when building your cleaning empire. Both owners share vulnerable stories about their early struggles and the lessons that shaped their success. Key Takeaways: How to develop business confidence when you're starting with zero experience Why h...2025-03-111h 10

Filthy Rich Cleaners: The Cleaning Business Podcast#18: Answering Your Burning Questions (Childcare, Drug Testing, Call-Outs & More!)Stephanie answers your most pressing concerns pulled straight from listener comments, social media, and the ZenMaid Mastermind. From her take on drug testing staff to creative childcare solutions for your team, get practical ideas for handling call-outs in a solo cleaner model, managing hourly rates when estimates go wrong, and building a business that's approaching $1.5 million in annual revenue after nearly 6 years. Key Takeaways: How Serene Clean provides childcare support The right way to handle pricing when cleanings take longer than expected Why Stephanie doesn't drug test cleaning technicians (and why you might choose differently) Creative strategies for handling call-outs wi...2025-03-0633 min

Filthy Rich Cleaners: The Cleaning Business Podcast#17: "They ALL Quit in One Day!" How She Rebuilt Her Cleaning Business After a Mass WalkoutWhat happens when your entire cleaning staff quits at once? In this compelling episode, Stephanie interviews Michelle from Sparkling Homes Cleaning, who rebuilt her $50,000/month business from ashes after a mass employee walkout. Discover how Michelle turned disaster into opportunity by streamlining her hiring process, creating a family-like team culture, and building a thriving business with loyal staff who've stayed for years since the walkout of 2021. Key Takeaways: How to rebuild after losing nearly your entire cleaning staff at once Transforming your hiring process to attract quality "A-player" team members Creating genuine bonds that turn employees into loyal family Why cle...2025-03-041h 01

Filthy Rich Cleaners: The Cleaning Business Podcast#16: How to Avoid Legal Nightmares in Your Cleaning BusinessIs your cleaning business one OSHA violation away from financial disaster? In this eye-opening episode, Stephanie reveals why business ownership means constantly defending against threats — including her own company's unexpected legal battle. Learn the costly insurance gaps many cleaning businesses overlook, why your cleaners' unauthorized product use could trigger $20,000 OSHA fines, and how a surprising discrimination lawsuit targeting cleaning companies could affect you (even if you're doing everything right). Key Takeaways: Essential insurance coverage every cleaning business needs (and the gaps most owners miss) Why proper vehicle insurance documentation from employees is non-negotiable OSHA compliance requirements for cleaning products that coul...2025-02-2722 min

Filthy Rich Cleaners: The Cleaning Business Podcast#15: Tired of Cleaners Quitting? This Owner Kept Her Staff for 9 YearsWant to know how to build a cleaning team that stays for 6-9 years? Meet Maria Dorian, who grew her Austin cleaning company to 36 staff and 320+ clients before selling it. Now running a successful VA company from Spain, she shares her proven approach to hiring, training, and building an unshakeable company culture. From her rigorous 191-question training test (requiring 93% to pass) to mastering the art of the working interview, discover battle-tested strategies for building a high-performing cleaning team that sticks around - with three staff members even following her to new ventures. Key Takeaways: The PAID UC core values system for...2025-02-251h 09

Filthy Rich Cleaners: The Cleaning Business Podcast#14: The $20,000 Mistake That Taught Me to Trust My Gut in BusinessTired of clients trying to haggle your prices or push your boundaries? In this candid episode, Stephanie shares three recent examples of when and how to stand firm in your cleaning business decisions. From turning down a $2,000/month client over a suspicious contract demand to learning a $20,000 lesson about saying "no" to accounts outside your service area, discover why protecting your business boundaries is crucial for long-term success. Key Takeaways: Why you shouldn't cave to discount demands (even for "guaranteed" contracts) Red flags to watch for in commercial cleaning contracts The true cost of...2025-02-2032 min

Filthy Rich Cleaners: The Cleaning Business Podcast#13: Why Libby DeLucien Slowed Down Her $2M Organizing CompanyAfter Hurricane Ian wiped out 400 customers in a single day, Libby DeLucien discovered something unexpected: slowing down was exactly what her business needed. In this candid episode, she shares how losing nearly a quarter of her company led to powerful lessons about sustainable growth and the importance of understanding your business "season." Get ready for straight talk about rebuilding after disaster, why most companies try to grow too fast, and how to build something that can weather any storm. Whether you're pushing for growth or questioning your next move, this conversation will change how you think about success. Key Takeaways: Un...2025-02-181h 10

Filthy Rich Cleaners: The Cleaning Business Podcast#12: The 5 CRAZIEST Stories from My Cleaning BusinessBuckle up for some of the most unbelievable (but true!) employee stories from Stephanie's years of running a cleaning business. These are the kind of moments that make you realize managing people is never boring - and sometimes you just have to laugh to keep from crying. Between bizarre excuses, surprising situations, and lessons learned the hard way, this episode is packed with real stories that'll make you feel better about your own business challenges. Plus, Stephanie shares what each wild situation taught her about being a better owner. Try ZenMaid free for 14 days! Rather read than listen? Check out th...2025-02-1328 min

Filthy Rich Cleaners: The Cleaning Business Podcast#11: Turning a Local Cleaning Business into a National Franchise with Neel ParekhFrom his corporate finance desk, Neel Parekh built a cleaning business on the side, quit his 9-5, scaled it to $2M, and then turned it into a nationwide franchise serving both residential and Airbnb clients across America. Whether you're stuck in what Neel calls the "$300K-750K death zone" or wondering if franchising is right for you, learn why some cleaning business owners are converting their existing operations into franchise locations - and if you should too. Key Takeaways: Building a $2M residential and Airbnb cleaning business Why some cleaning companies get stuck between $300-750K Converting existing b...2025-02-111h 01

Filthy Rich Cleaners: The Cleaning Business Podcast#10: Mistakes New Cleaning Business Owners MakeEven excellent cleaning companies fail because of these three common mistakes. In this episode, Stephanie shares the costly errors she sees cleaning business owners make "all the time" - mistakes that force you to work harder and spend more money than necessary to attract clients. Learn exactly what to do instead, from smarter scheduling strategies to leveraging free cleanings, and discover why Google reviews should be your top priority from day one. What You'll Learn In This Episode: How to take control of your scheduling process The right way to ask about client availability Why Google reviews beat Facebook reviews Ho...2025-02-0623 min

Filthy Rich Cleaners: The Cleaning Business Podcast#9: From Rock Bottom to Rising Star: Inside Tenacity Clean with Katrina Johnson & TamekaIn this powerful episode, host Stephanie Pipkin welcomes Katrina Johnson and Tameka from Tenacity Clean for an intimate conversation about building a cleaning empire from the ground up. Their story takes us from bankruptcy to building a thriving cleaning business and coaching academy. Hear their raw insights about losing $180K in accounts, managing partnerships, and maintaining resilience through tough seasons. Mentioned in this Episode: Tenacity Academy (https://www.tenacityacademy.com/) ZenMaid (https://get.zenmaid.com/) Cleaning For A Reason (https://cleaningforareason.org/) Upcoming Workshop in Savannah (January 25) March 29 Operations Workshop (link) Try ZenMaid free for 14 days! Rather read than listen? Chec...2025-02-041h 40

Filthy Rich Cleaners: The Cleaning Business Podcast#8: EXPENSIVE Mistakes New Cleaning Business Owners Make (And How to Avoid Them)Initial cleans taking twice as long as expected? No signed agreements in place? Client expectations spiraling out of control?? In this episode, we dive into three critical mistakes that can derail your cleaning business and the exact systems you need to prevent them. Learn how to calculate clean times, what checklists protect your profit margins, and the essential policies every cleaning business needs. Whether you're just starting out or looking to tighten up your operations, you'll get practical solutions to problems every cleaning business faces. Key Moments: [00:00] - Intro [02:15] - Understanding initial cleans and production rates [08:46] - Standard scope of wo...2025-01-3022 min

Filthy Rich Cleaners: The Cleaning Business Podcast#7: Building a Multicultural Cleaning Company (+ Airbnb Cleaning Tips) with Vanessa HigginsMeet Vanessa Higgins, who transformed her corporate marketing career into a thriving cleaning company in Atlanta. From building an inclusive company culture to managing a successful Airbnb cleaning division, Vanessa shares practical insights on running a modern cleaning business. Learn how she creates winning employee incentive programs, manages a multilingual team, and built a sustainable Airbnb cleaning service. Whether you're transitioning from corporate or looking to scale your existing cleaning business, you'll get actionable strategies from someone who's been there. Key Moments: [00:00] - Introduction and Atlanta snow story [02:15] - Transitioning from corporate marketing [06:42] - Building strong...2025-01-281h 05

Filthy Rich Cleaners: The Cleaning Business Podcast#6: Running a Cleaning Company from 7,000 Miles Away with Chris SchwabMeet Chris Schwab, who runs a thriving cleaning business in DC... while living in Japan! Chris shares his unique approach to finding balance and peace while running a fully remote cleaning business. From his morning meditation practice to his practical systems for managing a cleaning business remotely, Chris reveals how he built a successful company he can run from anywhere. He shares his unique approach to finding balance as a business owner and the exact tools and mindset he uses to make it all work. Key Moments: 0:00 - Introduction & Chris's background 6:42 - Starting the DC cleaning company with $600 10:15 - The Ha...2025-01-201h 11

Filthy Rich Cleaners: The Cleaning Business Podcast#4: Wild Client Stories and How to Survive the Hard Days with Cheryl HajjarFrom starting with "just a mop and a caddy" as a single mom to running multiple successful service businesses, Cheryl shares her incredible journey building Made Bright in Boston. In this candid conversation, she spills the real talk about client theft accusations, difficult customers taking down Christmas trees during cleanings, and how she and her husband turned a $25,000 power washing investment into a thriving second business. Whether you're dreaming of starting a cleaning business or already in the trenches, Cheryl's honest stories about employee drama, client expectations, and work-life balance will make you feel less alone - and give you p...2025-01-201h 08

Filthy Rich Cleaners: The Cleaning Business Podcast#5: Why a Cleaning Business is NOT Passive Income (And That's Okay!)Tired of seeing cleaning businesses marketed as an "easy passive income stream"? In this episode, Stephanie busts the myth that you can build a successful cleaning company without getting your hands dirty. With real talk from someone who built a $1.4M company from scratch, learn why knowing how to clean yourself is crucial, why quality control matters more than fancy marketing, and why rushing to hire managers too early can sink your profits. Key Moments: 0:00 - The passive income myth 5:30 - Why owners should know how to clean 12:45 - The problem with rushing to hire managers 18:20 - Quality control and tr...2025-01-2020 min

Filthy Rich Cleaners: The Cleaning Business Podcast#3: The Secret Sauce to Growing from $10K to $40K Monthly RevenueWant to know how Stephanie grew her cleaning business from $10,000 to $37,000 monthly revenue in less than a year - during COVID? In this episode, she spills all her growth secrets, including the exact strategies that helped Serene Clean make these massive jumps in revenue. She breaks down the three key ingredients that skyrocketed her business: getting killer social proof (including a clever $5 trick to get more Google reviews), landing commercial accounts that are worth 20 residential clients, and a group interview hack that saves tons of time in hiring. Whether you're stuck at $10K or dreaming of hitting your first $20K m...2025-01-2019 min

Filthy Rich Cleaners: The Cleaning Business Podcast#2: Building a Luxury Home Assistant Business with Simone AngellMeet Simone Angell, who turned her dream of helping busy moms into a booming luxury housekeeping company. As a single mom of five, she started House Mom Home Services in January 2020 - right when COVID hit. Instead of letting that stop her, she used it to her advantage and built something amazing. Today, her team doesn't just clean houses - they run entire households, from folding laundry to meal prep to organizing. In this juicy conversation, Simone spills all her secrets - like why she fires clients who don't fit (even wealthy ones), how she handles people who try to s...2025-01-201h 10

Filthy Rich Cleaners: The Cleaning Business Podcast#1: How Stephanie Pipkin's Side Hustle Grew into a Million-Dollar Cleaning Business Meet Stephanie Pipkin, your host and owner of Serene Clean. In this first episode, she tells the story of how she started her cleaning business at age 22 with just a flyer and a hope to make some side income. Today, at 28, her company makes $1.4M in revenue, and she runs it from Savannah, Georgia while her team operates in Wisconsin. Stephanie gets real about all the ups and downs - from her first employee ghosting her (and crying about it) to managing hundreds of cleaners at a military base during the Afghan refugee crisis. She talks about what it's really...2025-01-2057 min

The ZenMaid PodcastEpisode #49 - Live Q&A: Why hiring part-time cleaners makes sense with Stephanie PipkinIn this episode, Stephanie Pipkin, the owner and founder of Serene Clean, answers your maid service questions LIVE, with topics ranging from training new cleaners to employee hiring to the benefits of bidding commercial clients. How do I bid commercial accounts? (07:48) Where and how do I start offering health insurance? (16:37) When do I hire employees and when can I hire 1099? (29:29) What tasks do I designate office staff? (42:59) How do I use ZenMaid booking forms to automate my leads? (57:03) Mentioned in this episode: Rescue My Maid Service's cleaner training program: https://rescuemymaidservice.com/cleaning-tech-bootcamp-affidctbzm/ A helpful resource about hiring e...2024-08-1559 min

The ZenMaid PodcastEpisode #48 - How to Find an SEO Agency for Your Maid ServiceJoin Amar Ghose, CEO of ZenMaid, and Ryan Williams, Head of Demand Generation of ZenMaid, for an in-depth discussion on finding the right search engine optimization (SEO) agency for cleaning businesses. Ryan has worked with many marketing agencies and is glad to share more insights about his experience. Ryan recently published an article about this in the ZenMaid blog. You can read the full article here: https://www.zenmaid.com/magazine/how-to-hire-maid-service-seo/ In this episode, they talk about: 1. Why cleaning companies should invest in SEO 2. How to find the right SEO agency 3...2024-04-1523 min

The Message-Market Fit Podcast#001 - Amar Ghose on Building ZenMaid: Messaging for Niche SaaSAmar Ghose, founder of ZenMaid, joins us to share his journey from starting a maid service to creating a niche B2B software in an industry not typically associated with high-tech solutions. His philosophy of targeting specific, 'boring' niches with sophisticated software solutions has driven the success of ZenMaid since its inception in 2013.A Silicon Valley native, Amar discusses his transition from sales to entrepreneurship, the nuances of building a business in a specialized niche, and the importance of focusing on solving problems rather than being driven solely by passion for the industry. His approach of "cultivating...2024-02-0641 min

The ZenMaid PodcastEpisode #47 - Success story: How Kate Sloan reinvented her life with the help of ZenMaidIn 2009, Kate was 40, fresh from a divorce, and in desperate need of a way to support herself and her sons. So, she turned to what she knew. “I knew how to clean and take care of people.” This is Kate Sloan's story of how she founded and grew her cleaning business, Chicka Chicka Broom, from a side hustle for extra cash to a million dollar maid service. Kate shares her story with ZenMaid. Highlights you don't want to miss: 0:22 - how her story started with a move back to her hom...2022-03-1027 min

Ask a House CleanerZenMaid Summit 2020's Biggest Cleaning ConferenceHave you heard about the ZenMaid Summit, 2020's biggest cleaning conference? Follow 45 of the industry's top cleaning experts as they teach you how to grow your cleaning business. By now, you may be asking, "what are the benefits attending an online event as a house cleaner?" Find out today why joining the ZenMaid Summit is an investment you don't want to miss out on. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for professional house cleaners and Maids. And ZenMaid. #AngelaBrown #SavvyCleaner *** PROMISED LINKS *** ZenMaid Summit...2020-08-2511 min

The ZenMaid PodcastEpisode #37 - Proven Hiring Process to Find & Keep Great Cleaning Employees with Liz TrotterPeople don't stay with jobs the way they used to back in the day and according to the newest research, people change jobs approximately every two and a half to three years. So what can you do to find, hire and keep great cleaning employees? Cleaning industry expert Liz Trotter provides an in-depth look at her hiring process. In this video she outlines and explains each of these phases in the hiring and onboarding process for a new cleaning employee: Assessment Accepting Affirming Activation Acclimation Accomplishments Adoption ...2020-05-161h 06

The ZenMaid PodcastEpisode #36 - The Foolproof Framework to Marketing Your Maid Service - with Ginger WhitsonIn this video from the 2019 Maid Summit, Maid Service expert Ginger Whitson explains lifecycle marketing and how you can use it to attract leads and convert sales to retain for your cleaning business. She will answer all of your questions in this talk, including: where do I start? what's the best way to market? how much should I be spending on marketing? In this presentation you will learn the 3-Stage framework including: - how this system will help your Maid Service get great reviews and recurring cleaning clients - one of the biggest...2020-05-0950 min

The ZenMaid PodcastEpisode #35 - The Foolproof System to Hire Great Cleaners for Your Maid Service - Pam WashingtonFor those of you who know you need to hire cleaning employees, this video is for you. In this video, Maid Service and Hiring expert Pam Washington tells you: - why your excuses about not finding good hires or that you can't charge enough money to hire cleaners is a lie you are telling yourself - her easy to implement hiring system that you will save you time and money - why you shouldn't be hiring for skill and what you should be hiring for instead - all the details you need to...2020-05-0243 min

The ZenMaid PodcastEpisode #34 - Think Bigger for your Maid Service with Alonzo AdamsAlonzo Adams is known in the cleaning industry as a big thinker because he likes to come up with ideas that move the numbers and that are going to create impact in your cleaning business. In this presentation from the 2019 Maid Summit, Alonzo tells you: - why some entrepreneurs fail and what you can learn from their mistakes - why a strong foundation is needed if you want to scale - when it's a good idea to fire cleaning customers - what it takes to successfully execute different initiatives - it doesn't...2020-04-2533 min

The ZenMaid PodcastEpisode #33 - 5-Step Framework: From Struggling Entrepreneur to 6-Figure Freedom Business with Sheri-Anne WoolleyIn this video, Maid Service Expert Sheri-Anne Woolley will teach you the framework that separates struggling entrepreneurs who talk about freedom, from the successful ones who actually embody freedom. With this 5-step framework you will be able to simplify your business model and create a sustainable business that runs itself. In this presentation you will learn: - the thing you are doing that is keeping you stuck - the 5-step framework that separates the struggling entrepreneurs from the successful ones - how to stop feeling overwhelmed & overworked - create a predictable and sustainable...2020-04-181h 04

The ZenMaid PodcastEpisode #32 - Cleaning Business Training: How to Deliver 5-Star Customer Service with Carlos MejiaCustomer service is a key component of a successful Maid Service business. When you are working with people, and in their homes, it is critical to understand that you are in your cleaning clients’ personal space. You have access to the most intimate parts of their life, so you want to help them to feel comfortable. Cleaning industry expert Carlos Mejia discussed his methods for the 5-Star customer service he provides to his cleaning clients. In this talk you will learn how to: - stay on your cleaning clients’ minds - auto...2020-04-1129 min

The ZenMaid PodcastEpisode #31 - Are You Making These Mistakes in Your Cleaning Business? - Steve HansonAre you making these common mistakes expanding into commercial cleaning? Steve Hanson tells you the most common mistakes that cleaning business owners make when moving into commercial cleaning market and what you can do to avoid them. You will learn: - the key differences between how residential and commercial cleaning businesses are run - why it's a big mistake to sell your services on price - why offering discounts is killing your biz - why you are likely bidding too high for the commercial contracts - what exactly you should...2020-04-0430 min

The ZenMaid PodcastEpisode #30 - Maid Service Owners: Time Saving Techniques so You Can Work Less with Melissa MakerCleaning industry expert Melissa Maker shares with us how she manages her time and 3 operating businesses! In this video, busy entrepreneur and cleaning industry expert Melissa Maker talks about her most effective time saving and time management techniques. In this talk, Melissa tells you: - This one time management technique that can make or break a successful entrepreneur - How no successful entrepreneur has done it all on their own - The processes and checks she uses to hire the best employees for her business - How to actually delegate...2020-03-2823 min

The ZenMaid PodcastEpisode #29 - AirBnB Cleanings: How to Price & Schedule with Vanessa HigginsIn this video, Vanessa Higgins, Mom, marketing nerd and owner of Clean Tu Casa in Atlanta tells you how you can take advantage of this growing niche of short term rental cleanings. Watch to learn how to: - Create a winning 'turnover clean' formula - Get great referrals for other short term rental cleaning jobs - Approach rental hosts - Set your pricing packages - and why you need a cleaning team dedicated only to AirBnB cleans Vanessa is the owner and founder of Clean Tu Casa, a successful...2020-03-2155 min

The ZenMaid PodcastEpisode #28 - How to Earn $100/Hour Cleaning Houses - Ken CarfagnoAre you afraid if you raise your cleaning prices that you will scare away customers? What if I told you that could be a good thing? Cleaning industry expert Ken Carfagno discusses how he was able to earn $100 an hour while working only 2 days a week. He did it all with systems and they changed his life and his cleaning business! In his presentation, Ken explains: - How you can get better cleaning clients that are hassle-free and high paying - How these clients can lea...2020-03-1353 min

The ZenMaid PodcastEpisode #27 - Cleaning Company Marketing: The Big 3 KPIs for Maximum Growth (Tom Stewart)Do you know which numbers can help you to grow your Maid Service business to the max? Cleaning industry expert Tom Stewart has been in the industry too and knows just how hard you work. In this talk, you will learn: - what are KPIs and which you should be tracking in your business - how to calculate these KPIs for your business - and most importantly, how to actually use those numbers to manage and grow your maid service Tom is the CEO of Castle Keepers House Cleaning, a...2020-03-0632 min

The ZenMaid PodcastEpisode #26 - Use Google to Grow Your Cleaning Business with Landon SanfordExpert in the niche of Google Ads helping cleaning companies, Landon Sanford explains the benefits of understanding how Google can help you grow your Maid Service. In this episode, you will learn: How people find your business through Google search How Google can help your business on both the organic and the pay per click side Where you must make sure your ads appear in order for them to be seen What SEO is and why you should be optimizing your SEO for your cleaning business website Pay Per Click Ads (Google Adwords): what it is...2020-02-2848 min

The ZenMaid PodcastEpisode #25 - How to Train Maid Service Employees with Joanna DouglasIs your cleaner training program systematized? Are you confident that you could train anyone to clean? Even someone who has never cleaned before? You can (and should) have a thorough cleaning employee training program. But you can't (and shouldn't) be spending all your time developing and implementing one. Want to find out how to spend less time in your cleaning business and more time enjoying life? Cleaning industry expert Joanna Douglas explains how she was able to step away from the daily grind at her Maid Service after she systemized her cleaner onboarding and training...2020-01-2435 min

The ZenMaid PodcastEpisode #24 - Create a Maid Service that Runs Itself with Martha WoodwardAre you still locked into a full time position at your own home cleaning cleaning company? Stop that - live more! Cleaning industry expert Martha Woodward explains how quality control is the best way to turn your Maid Service into a self-running business. Martha is the co-founder of Quality Driven Software, which allows Maid Service owners to check in on cleaners progress and cleaning client satisfaction. Read the blog post at: www.zenmaid.com/magazine/creating-a-self-running-cleaning-business/ This awesome talk was just one of 44 expert talks shown in the Maid Summit...2020-01-1950 min

The ZenMaid PodcastEpisode #23 - Grow Your Maid Service with Systems with Joshua LatimerThere are five distinct stages that every single cleaning business will go through on their journey towards an automated, turnkey, profitable, fully systemized, hands-off business. Find out what they are and how to graduate through each stage, straight to success in your business. Cleaning industry expert Joshua Latimer explains how to master each of these stages using the power of sales and marketing systems and change everything in your cleaning business! Joshua is the founder of Automate Grow Sell, a business bootcamp that can help you quickly grow your Maid Service. Joshua built...2020-01-1342 min

The ZenMaid PodcastEpisode #22 - How a VA can Revolutionize Your Maid Service with Maria DorianHave you hired a virtual assistant to grow your Maid Service yet? Cleaning industry expert Maria Dorian details how a VA is a simple solution that can change your home cleaning business for the better. After the sale of her 750K yearly revenue cleaning company, Maria Dorian decided to focus on what she does best: Growing a cleaning company! She realized that she could take her experience, strengths, and talents and help other cleaning companies grow by becoming a virtual assistant. Maria now runs TaskAway VA. Read the blog post at: www.zenmaid...2020-01-1044 min

The ZenMaid PodcastEpisode #21 - Build a $1 Million Maid Service Business with Elena LedouxAre you using the strategies of a successful Maid Service Owner? Is your mindset at the right level for growth? Cleaning industry expert Elena Ledoux shares the tools she has used to turn her Maid Service into a thriving money maker. Elena runs Superb Maids which was voted the Best House Cleaning Service in Las Vegas by the Review Journal and 2019 Nevada's Small Business of the Year. She was also named as Entrepreneur of the Year at the Women of Distinction Awards. All of this after she started her business with just a used vacuum...2020-01-0649 min

The ZenMaid PodcastEpisode #20 - Hire a VA To Scale Your Maid Service - Michelle MyersHave you wanted to expand your Maid Service, but aren’t sure where to start? Cleaning industry expert Michelle Myers explains how having a virtual assistant can revolutionize the way your Maid Service functions. Michelle is the founder and CEO of Pink Callers, an easy to use system for organizing the communication at your home cleaning business. Read the blog post at: www.zenmaid.com/magazine/why-your-maid-service-needs-a-va/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch th...2019-12-3030 min

The ZenMaid PodcastEpisode #19 - Master Your Marketing Mindset - Ray MalaskiRay Malaski talks about the marketing mindsets you need to master to grow your cleaning business to $1 million and beyond! Ray specializes in helping cleaning services grow their market share, brand their business generate leads to ensure recurring monthly income. Ray is the president of Get Cleaning Clicks, a specialty marketing service for cleaning companies. Read the blog post at: www.zenmaid.com/magazine/7-mindsets-to-master-to-market-your-maid-service/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other...2019-12-2700 min

The ZenMaid PodcastEpisode #18 - One Maid Service Owner's Journey to a $1-million dollar business - Crystal HammThink it’s impossible to earn a million dollars with your residential cleaning company? Maid Service expert Crystal Hamm explains her story of turning a maid service into a million dollar enterprise from nothing in just 3 years! Crystal is the founder and president of Girls 2 Go, a maid service as well as Million Dollar Maid, a marketing & consulting company for cleaning services. Read the blog post at: www.zenmaid.com/magazine/a-story-of-one-maid-service-owners-road-to-success/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual co...2019-12-2323 min

The ZenMaid PodcastEpisode #15 - 5 Areas Of Your Cleaning Business Made Easier Today - with Courtney WiselyMaid Service Expert, Courtney Wisely has built a successful Maid Service and has learned a thing or two along the way! In this talk, she breaks down the things she's learned to help grow a successful business, the mistakes she made along the way and what you can do to make your life easier, today! Courtney is the founder of Rescue My Maid Service and the Chief Strategy Officer at ZenMaid. Read the blog post at: www.zenmaid.com/magazine/5-areas-of-your-cleaning-business-made-easier-today/ This awesome talk was just one of 44 expert talks shown in the...2019-12-0600 min

The ZenMaid PodcastEpisode #14 - Grow Your Cleaning Business Without Discount Prices - with Carrie KnightHave you thought about lowering your prices to grow your business? Maid Service expert Carrie Knight explains why you don’t need to reduce your prices and what you should do instead. Carrie Knight is the founder of The Cleaning Boss and the owner of Maid Brigade in Tampa, Florida. Read the blog post at: www.zenmaid.com/magazine/how-to-grow-your-business-without-using-low-price-methods/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-12-0200 min

The ZenMaid PodcastEpisode #13 - Building a 7-Figure Self-Running Maid Service - with Debbie SardoneWhat are you already doing right that will help you grow your cleaning business? Top Cleaning Business Growth expert, Debbie Sardone discusses three areas to improve upon in order to increase your maid service's profitability. Debbie, also known as The Maid Coach, helps cleaning business owners turn their job into a dream. Nationwide, she has been the guide for many maid service owners looking to turn their "mom and pop" into a 7-figure company. Read the blog post at: www.zenmaid.com/magazine/grow-your-maid-service-with-the-right-mindset/ This awesome talk was just one of 44...2019-11-2900 min

The ZenMaid PodcastEpisode #12 - Hire & Train a Virtual Assistant for your Home Cleaning Business - with Chris SchwabHave you ever thought of getting a virtual assistant? Do you know how much of a difference it can make in the growth of your business? Maid Service expert Chris Schwab explores the art of hiring a great virtual assistant to help you run your business better. Chris is the CEO and Co-Owner of Think Maids, a successful cleaning company. He holds the same titles at Innova Local, a provider of trained virtual assistants. Read the blog post at: www.zenmaid.com/magazine/hiring-a-virtual-assistant/ This awesome talk was just one of 44...2019-11-2500 min

The ZenMaid PodcastEpisode #11 - The Secret Sauce for your Marketing Leads - with Owen LutzWhat's the secret to growing your home cleaning business? Maid Service expert and Master of Lead Generation, Owen Lutz discusses techniques to discover answers hidden right in your own numbers. Owen is the Co-Owner of Traffic and Flow, a full-service digital marketing firm based out of Atlanta, GA. Read the blog post at: www.zenmaid.com/magazine/increase-your-maid-services-profitability-using-a-social-media-ad-system/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-11-1800 min

The ZenMaid PodcastEpisode #10 - Software Solutions for Your Maid Service - with Royce ArdStruggling with applying software solutions to your home cleaning company? Maid Service expert Royce Ard offers tips and advice to set up systems quickly and effectively. Royce is the Co-Owner of My Amazing Maid, a successful home cleaning business based out of Columbus, Ohio. Read the blog post at: www.zenmaid.com/magazine/10-steps-to-implementing-software-solutions-into-your-cleaning-business/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-11-1500 min

The ZenMaid PodcastEpisode #9 - How To Automate Your Hiring And Onboarding for your Maid Service - with Amy CarisMaid Service expert Amy Caris tells us how implementing these easy systems will transform your maid service! Amy is the founder of Clean Ideas, a method used to improve your hiring and onboarding process without breaking your wallet. Read the blog post at: http://www.zenmaid.com/magazine/automate-hiring-for-your-maid-service/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-11-1100 min

The ZenMaid PodcastEpisode #8 - Grow Your Cleaning Business With Effective Web And Social Media Strategies - with Mark LaneAre you creating relevant content for your home cleaning company’s website? Maid Service expert Mark Lane explains one of the most effective web strategies in 2019! Mark is the President of Compass Wave, an online tool used to increase sales for maid services. Read the blog post at: www.zenmaid.com/magazine/grow-your-cleaning-business-with-social-media/ This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-11-0800 min

The ZenMaid PodcastEpisode #7 - How Much Should I Charge for My Cleaning Services - with Sharon CowanAre you getting a lot of advice from other people about how to charge for your maid services? You shouldn’t, and Sharon knows why. Maid Service expert Sharon Cowan explains why you should focus on your own home cleaning company’s numbers. Sharon has 30 years experience in the cleaning industry. She is known for helping those who desire growth and profit for their Maid Service Company. Read the full blog post here: www.zenmaid.com/magazine/how-to-price-your-maid-service-cleanings-the-right-way-every-time/ This awesome talk was just one of 44 expert talks shown in the Maid...2019-11-0400 min

The ZenMaid PodcastEpisode #6 - 13 Genius Ways to Build Your Cleaning Brand (with Angela Brown)Industry expert and Youtube celebrity Angela Brown joins us to talk about how to ensure that your Maid Service has a polished and consistent brand, and just why that is so important. Read the blog post at: https://www.zenmaid.com/magazine/bran... This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com 2019-10-2100 min

Ask a House CleanerBet You Didn't Know This About ZenMaid with Amar GhoseBet you didn't know this about ZenMaid - Amar Ghose, the CEO used to own a house cleaning company. Bet you didn't know this about ZenMaid - it's the #1 scheduling software for cleaning business owners. Bet you didn't know this about ZenMaid - it confirms appointments so you don't have to do it by hand. It will also track work orders. It is a cleaning employee GPS tracker. It allows you to track employee schedule and time-off requests - and billable hours. #ZenMaid is also the Host behind the 2019 Maid Service Success Summit...2019-07-2613 min

The ZenMaid PodcastEpisode #5: Top Contributor Tuesday with Courtney Wisely Featuring Linda DazeyJoin Courtney on this episode of Zenmaid's Top Contributor Tuesday as she conducts a one-on-one on the spot interview with our guest Linda Dazey. Today, they talk about How she coped up with the struggles of business owners leaving the field and focusing on company management Linda Dazey's daily office routine and how she works together with her office assistant Her struggles with training and finding quality employees and she managed to overcome these How setting up professional boundaries with your clients and employees can help one establish a well running business 2018-03-1500 min

The ZenMaid PodcastEpisode #4: Top Contributor Tuesday ft. Mercedes CullinanMeet Mercedes Cullinan in our Top Contributor Tuesday's fourth episode. Join Courtney and Mercedes as they talk about various cleaning business hot topics such as How Mercedes landed on her very first $30k a year account from cleaning homes herself at $18 an hour Referral Agency: What it is and how does it work? How she manages to run two sides of her business How her people skills affect the sales of her business side by side with the use of Google Adwords and SEO marketing What are the advantages of being a part of the ZenMaid Mastermind Group 2018-02-2800 min

The ZenMaid PodcastEpisode #1: The ZenMaid Podcast Introduction 2018-02-1400 min

The ZenMaid PodcastEpisode #2: Top Contributor Tuesday ft. Heather CanningIn this episode we go over: 1) How Heather Canning finds quality help running her maid service 2) Her struggle as a maid service owner with 23 employees 3) Why she uses W-2 instead of 1099's for her maid cleaners 4) What she gains by being part of the ZenMaid Mastermind Group 2018-02-1400 min