Shows
L'éco d'ici - ici OccitanieCOEO, le laboratoire d'innovation toulousain qui donne une seconde vie aux cimetièresdurée : 00:02:52 - Delphine Chenuet cofondatrice de COEO spécialiste en design funéraire - Spécialiste en design funéraire, l'entreprise toulousaine COEO donne une seconde vie aux cimetières. Et elle est à l'honneur du France Design Week, le festival du design partout en France qui démarre ce vendredi 12 septembre.
Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
2025-10-3102 min
Sound of CustomersChristian Giehler, CEO Austria & Switzerland der coeo Inkasso GmbH: So fließt Customer ExperienceWie ein Inkasso-Unternehmen CX neu denkt
Im Gespräch mit Alexandra Nagy und Barbara Aigner spricht Giehler über smarte Self-Service-Portale, 24/7 erreichbare Voicebots mit Dialekt und echte Gespräche mit Kund:innen, bei denen es oft nicht ums Geld, sondern um individuelle Lebenslagen geht. KI wird bei coeo bewusst eingesetzt, um Mitarbeitende zu entlasten – nicht zu ersetzen. Wer wissen will, wie sich technologische Innovation, CX-Mindset und operativer Alltag in einer oft unterschätzten Branche vereinen lassen, sollte sich diese Folge auf keinen Fall entgehen lassen.
Dynamisch, kraftvoll, flexibel – das ist der Anspruch, mit dem coeo Customer Experience lebt.
🎧 Jetzt reinh...
2025-09-1833 minL'éco d'ici - ici OccitanieCOEO, le laboratoire d'innovation toulousain qui donne une seconde vie aux cimetièresdurée : 00:02:52 - Delphine Chenuet cofondatrice de COEO spécialiste en design funéraire - Spécialiste en design funéraire, l'entreprise toulousaine COEO donne une seconde vie aux cimetières. Et elle est à l'honneur du France Design Week, le festival du design partout en France qui démarre ce vendredi 12 septembre.
Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
2025-09-1202 min
In Conversation With coeoElevating Collections 2025 | Ian Parry, Future Leaders - An Industry Temperature CheckFrom our latest event, Elevating Collections 2025, watch Ian Parry, CEO & Founder of Future Leaders and CEO of Mangrove Energy, bring his expertise with a brand-new Industry Temperature Check session. This dynamic, Q&A-style discussion delivered real-time insights into the key challenges and opportunities shaping the future of credit and collections. Using exclusive pre-event surveys, live Slido polls, and expert video insights, Ian explored what’s driving change, what needs to improve right now, and where future investment should be directed. Importantly, this session laid out the foundation for the first-ever coeo Industry Report, ensuring that the voices of industry le...
2025-03-2638 minIn Conversation With coeoElevating Collections 2025 | Stephen Lubbock, coeo UK - How AI Delivers for Customers in CollectionsFrom our latest event, Elevating Collections 2025, watch Stephen Lubbock, Director of Technology at coeo UK, explore how AI is transforming customer interactions in collections, focusing on segmentation, communication, and resolution. This session provides a practical look at AI-driven tools in action, with live demonstrations showcasing vulnerability detection, engagement quality analysis, and personalised customer journeys. Building on coeo UK’s commitment to innovation, Stephen shares real-world insights into how AI enhances decision-making and improves customer outcomes, giving attendees a deeper understanding of how technology can drive efficiency and better results in collections.
2025-03-2535 min
Turned On#524: COEO, Keita Sano, Idjut Boys, Frank Virgillio, Stump ValleyNext dates: Sept 21 - Preludiu, Grand Hotel Rooftop, Bucharest | Oct 5 - Balearic London, Low Profile Studios, London
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Turned On is supported by my Patreon followers. If you want to show your love for my podcast and what I do, you can subscribe to my Patreon for less than 50p per episode to support me and in return you can enjoy perks like guestlist benefits for my gigs, free downloads of my edits before anyone else, full tracklists for live recordings, exclusive previews of my tracks and feedback on your tracks if...
2024-08-2600 minIn Conversation With coeoElevating Collections 2024 | Dr. Kevin Yam - coeo Group: Artificial IntelligenceFrom our latest event, 'Elevating Collections 2024', our own Chief Innovation and Technology Officer at coeo Group, Dr. Kevin Yam, offers his unique insight into the transformative technologies, including chat and voicebots, large language models, and AI platforms, redefining the landscape of debt collection.
2024-04-1828 min
The Possible CityMaryland Secretary of Housing & Community Development Jake Day on Planning, Politics, and HomelessnessFormer mayor of Salisbury, Maryland, and now the state's Secretary of Housing and Community Development, Jake Day shares his plans for addressing housing issues at scale. A former Urban3 client, he speaks to the importance of smart growth policies to build a resilient fiscal future and the urgent need to repair past wrongs, such as the effects of redlining.
2023-12-0438 min
The Possible CityBryan Barnett on Why Bi-Partisanship is Always In FashionBryan Barnett is running in his third campaign for mayor as a write-in candidate, proof that at the local level, partisan labels and tired political tribalism are less interesting to people than getting things accomplished. Mayor Barnett's political skills are so renowened that he was chosen to chair the prestiguous U.S. Conference of Mayors, but his proudest moments are still the small wins that have a big impact on his hometown of Rochester Hills, Michigan. Referenced in this episode: Ben's orange suit. Bryan's red suit.
2023-10-3029 min
The Possible CityG.T. Bynum of Tulsa stays focused on what matters most"I term limited myself!" Despite being a popular and nationally well-regarded mayor of a fast-growing midwestern metro, G.T. Bynum is sticking to his word and choosing to retire after two successful terms in office. In this conversation with Ben and Cate, he talks about his family's legacy with public service, his relentless commitment to engaging people in shaping Tulsa's priorities, and why local government is the best kind of government. He's got fourteen months left in his dream job - and intends to make the most of it. Referenced in this episode: T...
2023-10-0941 min
The Possible CityCate, Ben, and Kerry on What They Did With Their Summer VacationsCate went to Copenhagen, Ben went to Central America, and Kerry spent a few days in Music City, USA. Three different regions of the world, three very distinct approaches to planning, placemaking, development, and design. Hear what the Possible City crew did with our summer vacations and what we're reading as we head into the fall.
2023-09-2533 min
The Possible CityAja Brown tells us about planning, politics, data in ComptonAja Brown became mayor of Compton, California in 2013 after winning an upset election against and incumbent and a former mayor, and used her eight years in office to bring unprecedented transparency, economic development, big ideas, and hope to her community. Referenced in this episode: Fox 11 Los Angeles, November 6, 2020: "Compton Mayor Aja Brown bringing change to her community" The Appeal, January 28, 2021: "Compton Joins the Growing Number of U.S. Cities to Launch a Guaranteed Income Program"
2023-09-0433 min
The Possible CityRob Adams on Urban Choreography, the Value of Failure, and What "Livability" Actually Means"My granddaughter thinks that all I do is widen footpaths." Rob Adams gave Ben and Cate a number of different descriptions of exactly what he does in his role as City Architect of Melbourne, Australia, but we think that may be our favorite. To call Rob a legend in the urban design world may be an understatement. Alongside Jan Gehl and others, his groundbreaking work to transform the city center (ahem, centre) of Melbourne in the 1980s and 90s created a veritable blueprint for struggling urban areas to follow. For years, Melborune has been routinely written up a...
2023-08-2134 min
The Possible CityRick Cole on Drivable, Walkable, Resilient Southern CaliforniaBen and Cate chat with a luminary from the worlds of planning and politics - Rick Cole, formerly the city manager of Azusa, Ventura, and Santa Monica, former Mayor of Pasadena, and currently Los Angeles' Chief Deputy City Controller. He also served as the executive director for the Congress For the New Urbanism for two years and right now is running for Pasadena City Council. The breadth and depth of his experience in fiscal policy, affordalbe housing, public transportation, and how the built environment shapes peoples' lives is practically unparalleled anywhere in the country, and is particularly important in...
2023-08-0740 min
The Possible CityBrooke Thomas on how public transportation connects to everything"Zoning's not for everybody." Brooke Thomas, the Senior Director of Strategic Planning for the Indianapolis Public Transportation Corporation, better known as IndyGo, knows what she's talking about. Having fought for some truly remarkable and progressive zoning reforms in a growing midwestern capitol, she's spent more time than most talking about the importance of land use and how what we build today will determine a city's economic future. In this episode, Cate and Ben talk with Brooke about what the Blue Line rapid transit line is doing for Indianapolis now and the many links between public transit, climate change, good jo...
2023-07-0333 min
The Possible CityKerry, Cate, and Ben at the Congress for the New UrbanismA special bonus episode, and something a little different: our intrepid hosts were recently in Charlotte, North Carolina for the 31st convening of the Congress for the New Urbanism, an organization that advocates for people-centered design in cities all over the country. In this episode, we catch up on what what we liked, what we saw, and what we learned at CNU this year. If you were there or if you’ve got any other thoughts on how urbanism influences local leadership, politics, and activism, shoot us an email at hello@possible.city. We’ll be back soon...
2023-06-2031 min
The Possible CityPossible City Episode 14: German Enriquez from San Pedro ParquesWhile the World Health Organization recommends around 30 to 35 square meters of green space per person, the standard in Mexico is currently around 4 to 5 square meters. San Pedro, a thriving suburb of Monterrey, surpasses this standard with six times the amount of green space per resident - a fact that doubtlessly factors into its reputation as having the highest quality of life in the entire country. Today's guest on The Possible City, German Enriquez, leads the NGO that manages and maintains these incredible public spaces, San Pedro Parques. An industrial engineer by training, he initially wanted to focus...
2023-06-0539 min
The Possible CityPossible City Episode 13: Michele Martinez from Santa Ana, CA"How can we ensure that we look at every opporutnity possible to make sure that everyone can thrive?" Michele Martinez is one of the Golden State's most accomplished and thoughtful policymakers. In her capacity as special master to an Orange County federal judge, she works diligently find humane, innovative, and effective legal solutions to southern California's homelessness crisis. As a member of the California Transportation Commission, she is committed to leveraging state and federal transportation dollars to help local governments make more responsible land use and transportation choices. Drawing on her long career in local politics and...
2023-05-2234 min
The Possible CityPossible City Episode 12: Assessor Fritz Kaegi from Cook County, IL" Fritz Kaegi took over an office that was literally legendary for being opaque, outdated, and at times, downright hostile to the constituents its meant to serve: the Cook County Assessor's Office. At the time of his election in 2018, the office was under federal monitoring and politically-connected downtown landlords seemed to be running roughshod over homeowners. This in episode, Fritz - fresh off relection to his second term - takes us behind the scenes to talk about how he found the technology, talent, and tenacity to reform a massive, inert bureaucracy. Along the way, we learn why a...
2023-05-0836 min
The Possible CityPossible City Episode 11: Commissioner Ted Terry from DeKalb County, GAIn the eyes of the court, Commissioner Ted Terry may technically call himself "aggreived," but you wouldn't know it to speak with him. A dedicated environmentalist in the sprawling Atlanta suburbs and a committed progressive in the American southeast, Terry is used to being a bit of a contrarian, albeit a highly productive one. As a two-term Mayor of Clarkston, Georgia, Terry made headway on issues from LBGTQ+ and immigrant rights to adaptive reuse of a local mall. Now that he's on the DeKalb County Commission, he finds himself squarely in the middle of one of the most contentious...
2023-04-2442 min
2023-04-173h 34
The Possible CityPossible City Episode 10: Cate Irvin from Pittsburgh, PAMedia outlets from coast to coast have been sounding the alarm about how downtowns are dying since the beginning of the pandemic, most infamously in the New York Times' essay about the coming "urban doom loop." Luckily, nobody's told Cate Irvin that downtowns are dying. As the director of economic development for the Pittsburgh Downtown Partnership, Cate is fervent in her belief that your city's downtown not only isn't dying, but is poised for a terrific and sustainable comeback. Specifically, Cate is drawing on her background as a public health specialist and sociologist to lead their efforts to convert...
2023-04-1030 min
育休&共働きコミュニティ ikumado ラジオ#18_COEOが設立2周年を迎えました！2021年の春、株式会社COEOを設立しました。
たくさんの方から応援していただき、本当に感謝しております！
設立から現在まで、どのような想いで運営してきたのかをお話しさせていただいております。
「まさか私が会社を作るなんて」と考えていた当時が懐かしいです。
この放送で、誰かの背中を押せることができたら、嬉しいなと思います。
2023-04-0425 min
The Possible CityPossible City Episode 9: Mayor Megan Sladek from Oviedo, FloridaReal talk and absolutely honesty and transparency. Good communication and math. Chickens as public art. In this fun and funny conversation with Megan Sladek, mayor of Oviedo, Florida, Ben and Cate heard about the connections between historic preservation and smart growth, better ways that local government and the free market can work together, and the trade-offs between more density and higher taxes. As a small-government conservative in a rapidly growing suburb, Mayor Sladek has developed an uncommonly canny abiliyt of how to communicate the values of walkabilty and sound planning principles - often when people are most reluctant to...
2023-03-2726 min
The Possible CityPossible City Episode 8: Mayor Leirion Gaylor Baird from Lincoln, Nebraska"A city that works for everyone - and a city that works." Mayor Leirion Gaylor Baird's vision for Lincoln sounds simple enough, but as her conversation with us demonstrated, actually requires a tremendous amount of hard work to implement. We caught up with Mayor Gaylor Baird at a uniquely busy time for her and her administration -- in addition to being a wife and mom, she's in the midst of a re-election campaign while also managing the affairs of a community going through a dizzying population boom. In every respect, Mayor Gaylor Baird is intentional about positioning Lincoln as a...
2023-03-0622 min
The Possible CityPossible City Episode 7: Christina Brooks from Fort Worth, TexasOne of eight children and the mother of five - Christina Brooks knows more than a little bit about multi-tasking, finding your own voice, and getting things done. As the Fort Worth's first Chief Equity Officer and Director of the Diversity & Inclusion, she's had a front row seat to this thriving Texas city's efforts to repair community-police relationships and ensure that the benefits of its rapid growth reach all neighborhoods equitably. As DEI roles in City Halls around the country have expanded in both number and influence, she's taking a unique, place-based approach to her work, rooted in research...
2023-02-2042 min
The Possible CityPossible City Episode 6: Adrian Garcia from Harris County, TX"Perfection isn't possible but progress always is." After a career as one of the of the country's most innovative and progressive law enforcement officials, Adrian Garcia is now a member of the Harris County Commission, where he represents one of the most diverse and fastet growing districts in the greater Houston area. During our conversation, Commissioner Garcia spoke at length about his personal discontent with bureacracy and the status quo, the importance of collaboration, and his unique approach to improving community safety, mental health, and economic mobilty at the same time. Referenced in this episode: H...
2023-02-1338 min
The Possible CityPossible City Episode 5: Tim Corcoran from South Bend, INTim Corcoran is the Director of Planning and Community Resources for the City of South Bend, a community that has undergone some difficult but instructive changes in the last several decades. Tim talks with our hosts about what South Bend has had to learn as its economy has shifted, where it finds opportunities for rejuvenation and redevelopment, and what an award winning reform to their zoning code actually means for people in his city. Referenced in this episode: Public Square, A CNU Journal: Revitalization begins with cloverleaf demolition plan WVPE-FM: South Bend wins...
2023-01-2329 min
The Possible CityPossible City Episode 4: Councilwoman LeVette Fuller from Shreveport, LALeVette Fuller has been described by her fans as "an on-the-ground, won't-back-down, pro-bike lane, pro-infill development, pro-creative placemaking, urbanist city councilwoman." She talks to Ben and Cate about her unique journey from librarian to grassroots activist to elected official and her ongoing work to combat the civic avarice that she feels keeps her hometown from reaching its full potential. Referenced in this episode: Shreveport Times: Avarice in Shreveport KTBS: Meet the candidate: LeVette Fuller KSLA: Mayor-Elect Tom Arceneaux announces transition team
2023-01-0934 min
In Conversation With coeoWhat do good outcomes look like under the new Consumer Duty regime?In the third and final instalment of our three part exploration the new Consumer Duty regime, Managing Director, Tim Anson, and Oversight Director, Caroline Burston, delve into what defines good outcomes under the new Consumer Duty regime. From dissecting the regulatory framework to anticipating the positive impacts on consumer interactions, this discussion offers a concise exploration of the desired outcomes.
2022-12-1504 min
The Possible CityPossible City Episode 3: City Manager Jason Caudle from Lancaster, CALancaster City Manager Jason Caudle talks about how this Los Angeles suburb has emerged as a regional leader in building a sustainable economy - in more ways that one - through enterprising energy projects and investing in award-winning downtown districts. Referenced in this episode: Los Angeles Times: Unhappy with L.A. County COVID-19 response, Lancaster to form its own public health agency Marketwatch: This city produces its own power for a cleaner environment and budget savings Antelope Valley Press: Powering homes for the future
2022-12-1225 min
In Conversation With coeoThe Consumer Duty and collectionsWelcome to the second instalment of a three part exploration the new Consumer Duty regime. In this episode Managing Director, Tim Anson, and Oversight Director, Caroline Burston, unpack exactly how the new Consumer Duty regime will impact the collections industry.
2022-12-0807 min
The Possible CityPossible City Episode 2: Joda Thongnopnua from Chattanooga, TNJoda Thongnopnua, Chief of Staff to Mayor Tim Kelly in Chattanooga, speaks with Cate and Ben about lessons learned from his own political run prior to joining the administration and how the office balances the many competing priorities that come with being a fast-growing metro. Referenced in this episode: Bloomberg Cities Network: A community innovator moves inside city hall Chattanooga Trend: Mayor Kelly Announces $100 Million Affordable Housing Plan NoogaToday: Chattanooga selected for Putting Assets to Work Incubator
2022-12-0530 min
In Conversation With coeoWhat is the new Consumer Duty regime and how will it work?Welcome to another episode of 'In Conversation With coeo', for the first in a three part exploration of the new Consumer Duty regime. In this episode Managing Director, Tim Anson, and Oversight Director, Caroline Burston, unravel the intricacies of the new Consumer Duty regime. Join us for a succinct exploration into what this regime entails and how it will work.
2022-12-0207 minIn Conversation With coeoWhat is the new Consumer Duty regime and how will it work?Welcome to another episode of 'In Conversation With coeo', for the first in a three part exploration of the new Consumer Duty regime. In this episode Managing Director, Tim Anson, and Oversight Director, Caroline Burston, unravel the intricacies of the new Consumer Duty regime. Join us for a succinct exploration into what this regime entails and how it will work.
2022-12-0207 min
The Possible CityPossible City Episode 1: Mayor Justin Bibb from Cleveland, OHAs he approaches the end of his first year in office, Cleveland Mayor Justin Bibb talks with Ben and Cate about his city's transformational opportunities along their waterfront and in their neighborhoods, as well as his varied professional background prepared him for public service. Referenced in this episode: Crain’s Cleveland Business: Know Your Cleveland mayoral candidates: Justin Bibb Cleveland.com: Mayor Justin Bibb delivers first State of the City address, saying Cleveland is “on the rise” Lincoln Institute of Land Policy: A Legacy of Innovation: How Leaders in Cleveland Reimagined and Re...
2022-11-3029 min
In Conversation With coeoThe now and tomorrow of collectionsIn this episode of 'In Conversation with coeo, Commercial Director, Ben Calvert, and Director of Technology, Stephen Lubbock, explore the present and future of collections. From the infusion of gamification at coeo to the intricacies of UX/UI and customer journeys, join us for an exploration of how these elements are reshaping the landscape of collections.
2022-11-0810 minIn Conversation With coeoThe now and tomorrow of collectionsIn this episode of 'In Conversation with coeo, Commercial Director, Ben Calvert, and Director of Technology, Stephen Lubbock, explore the present and future of collections. From the infusion of gamification at coeo to the intricacies of UX/UI and customer journeys, join us for an exploration of how these elements are reshaping the landscape of collections.
2022-11-0810 min
Decorum Radio with NUANSep. 170 Shaolin Cowboy, Palma Sound, COEO, et. cetera.Send us a textSetlistShaolin Cowboy - Catch Feels Get ****Daubed - LydiaShaolin Cowboy - Réveiller Drake - Wu Tang Forever (NUANS Edit)jamesjamesjames - omokagePaluma Sound - As We AreTainy, Jessie Reyez & Tory Lanez - Feel It Too (LNSH House Remix)COEO - Coast to CoastKeytronics Ensemble - Calypso Of House (Greenfingers In The Tub Remix)#ToProgressSend demos via Trackstack: https://tstack.app/nuans.fm Instagram www.instagram.com/nuans.fm TikTok https://www.tik...
2022-11-0439 min
In Conversation With coeocoeo and clients, the perfect partnershipWelcome to another instalment of 'In Conversation With coeo', this time with Sales Director, Peter Gent, and Client Relationship Manager, Joshua Herbert, unpacking the key to coeo's seamless partnerships with clients.
Join us as we explore the perfect partnership dynamics: how coeo consistently exceeds client expectations with flexibility, staying agile in response to evolving needs, stay on top of performance metrics, and more…
2022-10-1810 minIn Conversation With coeocoeo and clients, the perfect partnershipWelcome to another instalment of 'In Conversation With coeo', this time with Sales Director, Peter Gent, and Client Relationship Manager, Joshua Herbert, unpacking the key to coeo's seamless partnerships with clients.
Join us as we explore the perfect partnership dynamics: how coeo consistently exceeds client expectations with flexibility, staying agile in response to evolving needs, stay on top of performance metrics, and more…
2022-10-1810 min
In Conversation With coeoShaping the Future of Collections: Will consumer debt levels become a political issue in the future?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-06-1503 min
In Conversation With coeoShaping the Future of Collections: Should there be more collaboration between ‘marketing/customer generation’ and ‘collections’ teams?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-06-1504 min
In Conversation With coeoShaping the Future of Collections: Following the growth of Zoom and Teams, will there ever be a place for video calls in collections?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-06-1003 min
In Conversation With coeoShaping the Future of Collections: Are we fast becoming an industry with heavy reliance on IT, coders and developers?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-05-1607 min
In Conversation With coeoShaping the Future of Collections: Will ‘collections and recoveries’ become a globalised industry?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-05-0402 min
In Conversation With coeoCOEO Customer Focus Special Podcast - KlarnaKicking off the coeo Group podcast series with a bang. In this episode, we talk to none other than Jan Hansson, Vice President of Collections at Klarna!
Joining from coeo is Elias Reitter. They talk about Klarna's success, the current challenges in the BNPL market and, of course, about true customer centricity at both companies.
We can't thank everybody enough for these super exciting insights and hope you enjoy the great podcast production.
2022-04-2835 minIn Conversation With coeoCOEO Customer Focus Special Podcast - KlarnaKicking off the coeo Group podcast series with a bang. In this episode, we talk to none other than Jan Hansson, Vice President of Collections at Klarna!
Joining from coeo is Elias Reitter. They talk about Klarna's success, the current challenges in the BNPL market and, of course, about true customer centricity at both companies.
We can't thank everybody enough for these super exciting insights and hope you enjoy the great podcast production.
2022-04-2835 min
Coeo Conversations PodcastCoeo Conversations Podcast - A Recap of SQLBits 2022This episode of the Coeo podcast is hosted by Justin Langford along with our team: Victoria Holt, Jessica Healey and Niall Quinn. They discuss the concept of hybrid events, and we hear from the team on their initial thoughts, expectations, and key takeaways.As Victoria aptly mentions, the SQLBits event is in many ways 'the event of the year'! With a mixture of novice and seasoned attendees, this conversation takes a deep dive into some of our teams' expectations prior to arrival, honest impressions, and so much more.A second key element that the team...
2022-04-2222 min
In Conversation With coeoShaping the Future of Collections: Litigation. Do we see this growing as we move to a challenging economic period?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-04-2003 min
In Conversation With coeoShaping the Future of Collections: What impact will the 'cost of living crisis' have on collections in the short to medium term?From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
2022-04-0506 min
Coeo Conversations PodcastBreaking the Bias - International Women's Day 2022Join primary speaker Julie Phillipps in conversation with Fiona Lim (alliance manager at Coeo) as they discuss breaking the bias ahead of International Women’s day! As we well know, we each have a collective responsibility to navigate our biased language, actions, and thoughts. Through this conversation, we hope to raise self-awareness and help others recognise what bias looks like in themselves and how to approach it consciously. The thoughts expressed throughout this episode of the Coeo podcast transcend context. Bias can arise anywhere and everywhere, from the workplace to the media and even in our personal liv...
2022-03-0319 min
Alles ist popDJ-Duo COEO erklärt wie man Hits entdecktCOEO, aka Andi und Flo, erzählen vom Musik diggen und wie Sie und andere DJs an das Wiederentdecken alter Disco Hits rangehen. Sie legen all around the globe auf und sind beim Label Toy Tonics mit am Start. Wie es dazu kommt, dass Folamour bei ihnen angerufen hat und welchen Disclosure Song Andi und Flo entdeckt haben erfahrt ihr hier. Außerdem rechnet Jakob Whigrab mit Dingen ab die scheinbar alle mögen - also Expelliarmus Amigos! Und Abfahrt!
2022-01-2353 min
Pursuing QuestionsPondering Pathways - COEO ReflectionsIn this solo episode I reflect on my experience attending the fall conference held by the Council of Outdoor Educators of Ontario (COEO). I wander through reflections and realizations that I had during the conference and since, covering themes of what 'belonging' means and to whom, the limits of the English language, and my obsession with spirals. Note: this episode was recorded at the beginning of October 2021.Support the show
2021-11-2230 minCoeo Conversations PodcastThe Business Value of Data with Robin Sutara, Chief Data Officer, MicrosoftDespite being one of the greatest assets to modern companies, a common struggle businesses face is how to obtain value from their data. Join us, along with special guest Robin Sutara as we discuss everything from her relocation, her role as Chief Data Officer, and maximising the value of business data.How does Microsoft empower its customers to drive the business value out of their data? How are they working alongside partners to facilitate the best possible customer experience? Listen as we receive the inside scoop.
2021-11-1729 min
The Funk AssassinDJ Seinfeld, Dave Lee, Jaques Renault, Kano, Coeo, Hotmood - E-Groove Mix WIL127Back to the Groove with an easy listening mix of soulful music covering a wide range of genres including Disco, Electronic, Trip Hop, Funk and Soul all with an underlying Groove that is infectious.
The artists on this mix include DJ Seinfeld, Dave Lee, Jaques Renault, Kano, Coeo and Hotmood.
Enjoy the Groove!
All tracks are selected and mixed by @thefunkassassin with Love.
For all past shows click here ==> soundcloud.com/thefunkassassin/sets/the-word-is-love-soul-funk
Thank you for listening.
Instagram: www.instagram.com/the_funk_assassin/
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2021-10-171h 23Coeo Conversations PodcastData Retail Trends and the PandemicThe retail industry is undergoing some radical changes right now, and one of the biggest trends to come out of it has been the rise of data in retail – or rather, how retailers are collecting, using, and selling their customers’ personal data. That’s why we’re here to talk about the most important trends in data retail that happened during Covid over the last 18 months. Learn about these trends, what they mean for your business, and how you can capitalise on them! Where are we seeing these data trends?Speaking with retailers, you’ll find tha...
2021-09-2931 minCoeo Conversations PodcastWhat is data governance: the benefits and how to get startedData Governance is central to enabling success in the management of data. It allows your business to gain more control over its data assets, provide assured data quality and improve the efficiency of how the data is used.Following the Latest Best PracticeWe can assess where you are on that journey and help drive adoption of data governance in the business.To ensure success in this area we follow DAMA-DMBoK (Data Management Book of Knowledge), which is a comprehensive guide to international data management standards and practices for data management...
2021-09-1231 minCoeo Conversations PodcastAzure Digital Transformation podcast (with Michael Brehony from Microsoft)The construction industry has seen some interesting use cases and case studies when it comes to the role of data. Michael Brehony, Azure Specialist – Data & AI at Microsoft, discusses sustainability as a focus area for these innovations, not just in construction but across many industries.Companies are now starting to take more responsibility for their impact on each other and the planet. Striving for low-cost or no-cost solutions to offset the environmental or social impacts of their activities.One example industry discussed in the podcast is construction, which is historically considered as high impact. Here th...
2021-08-0932 minCoeo Conversations PodcastData in Financial Services and Insurance (with James Ryder)The financial services industry - including insurance and asset management - is undergoing a shift towards seeing data as an asset and embracing cloud technology. The Covid-19 pandemic has acted as a catalyst for these changes as organisations have been forced to adapt to a new way of working.James Ryder - Principal Client Manager for Coeo's Financial Services team - and Justin Langford discuss recent trends they have seen within finance organisations.James said: "If we look at some of the retailers that are offering financial services products, retail has always been very experience-led. S...
2021-04-2728 minCoeo Conversations PodcastManaged Services for Data Platforms (with Kieran Sutherland)Discover why migrating to a cloud platform comes with its own set of challenges and the considerations that companies need to make when selecting a managed services provider.Kieran Sutherland - Commercial Lead for Coeo's Dedicated Support Service - talks about the myths around cloud migration, trends we see within companies seeking managed services and the support that Coeo's team can provide.Find out more:Raving Fans! By Kenneth Blanchard and Sheldon BowlesA Match Made in Heaven: Managed Service Partnerships for Data-Focused BusinessesCoeo's Dedicated Support
2021-03-3017 min
BsideBside Incoming: COEOBside Incoming: COEO
This week brings another exciting announcement for the Bside Incoming series, we have an episode from a very talented German duo who are just as highly renowned for their ever delightful productions as for their mastery of the turntables and incredible collection of music. We warmly welcome COEO.
Recent years have seen them develop a close affiliation with Toy Tonics, with 8 releases over almost seven years it’s a match made in heaven for the ever so soulful house of COEO. Be sure to check out the record label showcase here:
https://soundcloud.com/bsidepodcasts/the-bside-of-toy-tonics?in=bs...
2021-03-031h 05
In Conversation With coeo3 Improvements From Our Continuous Improvement Programme That Have Created Action in CollectionsListen to Credit Resource Solutions' Commercial Director, Ben Calvert explaining 3 improvements CRS have made as a result of our Continuous Improvement Programme that have helped both customers and clients.
2021-01-0404 minCoeo Conversations PodcastSimplifying Business Processes with Power Apps (with Ben Edwards)Microsoft's Power Apps platform enables anyone to build and share low-code apps and is especially useful for automating simple business processes.Ben Edwards - a Data Platform Engineer at Coeo - explains how he used Power Apps to help a client save time and increase efficiency within their finance team.Find out more:Microsoft Power Platform: Learning ResourcesPower Apps blogs from the Coeo team
2020-12-1520 min
In Conversation With coeo4 Applied Examples How Customer Feedback Has Led to Collections GrowthListen to Credit Resource Solutions' Commercial Director, Ben Calvert outlining 4 applied examples of how customer and client feedback has lead to improvements in CRS' business processes and resulted in collections growth.
2020-11-3004 minCoeo Conversations PodcastData Platform Modernisation (with Simon Osborne)Coeo's Simon Osborne (Cloud, Data & AI Architect) explores the benefits of modern data platforms, how organisations can embark on their modernisation journey and the future of SQL Server as a Microsoft product.Find out more:Microsoft Mechanics (YouTube)Azure Friday (YouTube)Coeo's Guide to Data Platform Modernisation
2020-11-2433 min
In Conversation With coeo8 Feedback Channels That Get Results in Collections!Listen to Credit Resource Solutions' Commercial Director, Ben Calvert explaining our top 8 feedback channels that get us results in Collections.
2020-11-0404 minIn Conversation With coeo8 Feedback Channels That Get Results in Collections!Listen to Credit Resource Solutions' Commercial Director, Ben Calvert explaining our top 8 feedback channels that get us results in Collections.
2020-11-0404 minCoeo Conversations PodcastAzure Cognitive Services (with Jon Gurgul)Azure Cognitive Services is Microsoft's family of AI services and cognitive APIs, designed to help developers build intelligent apps. These solutions try to mimic how the human mind thinks and works. Coeo Consultant Jon Gurgul explains the capabilities of these solutions and how we've used the them to support our clients, and gives his thoughts on the future of AI.Find out more:Azure Cognitive Services websiteCoeo's Analytics and AI services
2020-10-2619 min
In Conversation With coeoThe Three Top Reasons Why Customer Feedback is Crucial in CollectionsListen to Credit Resource Solutions' Commercial Director, Ben Calvert discussing the 3 top reasons why customer feedback is crucial in Collections.
2020-10-2304 minIn Conversation With coeoThe Three Top Reasons Why Customer Feedback is Crucial in CollectionsListen to Credit Resource Solutions' Commercial Director, Ben Calvert discussing the 3 top reasons why customer feedback is crucial in Collections.
2020-10-2304 minCoeo Conversations PodcastPower BI Adoption and Data Governance (with Nick Anderton, M&G)M&G is an international savings and investment company who adopted Power BI after migrating to Azure. They are members of Microsoft's Power BI Customer Advisory Board.Nick Anderton, Head of Data Services at M&G, talks about the company's approach to data governance, the challenges of data ownership in finance companies and their Power BI journey so far. Want to find out more? Here are some useful links from this episode:Microsoft Power BI IdeasGuy in a CubeChris Webb's BI BlogLondon Power BI User Group
2020-07-1729 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Questions from the audienceListen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2708 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - Questions from the audienceListen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2708 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Does segmentation work and what factors do you consider when segmenting?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2003 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - Does segmentation work and what factors do you consider when segmenting?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2003 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Is there a platform customers prefer to open up about personal issues on?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2003 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - Is there a platform customers prefer to open up about personal issues on?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2003 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - What is the future for outsourced collections work?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2006 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - What is the future for outsourced collections work?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2006 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Should relatable language be used in the collections process?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2004 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - Should relatable language be used in the collections process?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-2004 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Is social media an acceptable channel in collections?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-0207 minIn Conversation With coeoCollections in the Digital Age: The Big Questions - Is social media an acceptable channel in collections?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-0207 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - How does technology help to identify the won't pays?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing hi...
2020-04-0205 min
In Conversation With coeoCollections in the Digital Age: The Big Questions - Will AI take over collections completely?Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry.
The Big Questions Panel:
Gary Grey, Head of Collections at Spark Energy
With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills.
Caroline Burston, Operations Director at CR...
2020-03-3104 min
So Damn ProductiveCoeo Labs - Bringing the Gift of life through Medical Innovation (w/ Co-Founder Nachiket Deval)Let’s take a break from our Covid anxiety and learn about a company that has Innovated in the Medical Device field and has the impact to save hundreds of thousands of lives in India and in other developing countries. @Nachiket Deval co-founded @Coeo Labs, who specifically focus on innovating in the areas of emergency, trauma and critical care.
Their story is very interesting. From participating in a @InnAccel Fellowship program to identify problems in the medical field to creating solutions that have the potential to save lives. With two flagship products that ensure proper sanitation during ve...
2020-03-2249 minCoeo Conversations PodcastData DevOps (with Redgate's DBAle podcast team and Andy Jones)Chris Kerswell and Chris Unwin from Redgate's DBAle podcast, and Coeo's Principal Consultant Andy Jones share their knowledge of Data DevOps.Want to find out more? Here are some useful links from this episode:The 2020 State of Database DevOpsThe Phoenix ProjectThe Netflix Tech BlogThe SQL Community Slack ChannelThe DevOps Handbook
2020-03-1744 minCoeo Conversations PodcastLife as a Data Platform Specialist (with Christian Bowman and Jake Hedges)Christian and Jake from Coeo's Dedicated Support team chat about life as a Data Platform Specialist, and give their tips for managing your own estates and broadening your knowledge.
2019-12-1710 minCoeo Conversations PodcastThe Data Platform Community (with Raul Gonzalez Gonzalez)Raul - who co-runs the Reading Microsoft Data Platform User Group - talks to Justin about the importance of the data platform community and gives advice on how to get involved.
2019-11-2718 minCoeo Conversations PodcastMoving to the Cloud (with Mike Parry, Trak Global)Trak Global collect and interpret data from "black boxes" in vehicles to help organisations manage driver and vehicle risk.Infrastructure and Security Manager, Mike Parry talks to Justin about the challenges of moving the cloud and working with high volumes of data.
2019-09-2628 minCoeo Conversations PodcastSQL Server 2008 End of Support (with James Boother)James Boother, Sales and Marketing Director at Coeo, talks about SQL Server 2008 End of Support, the risks to businesses and the options for remaining supported.You can find out more information about this at:https://www.microsoft.com/en-us/cloud-platform/windows-sql-server-2008https://info.coeo.com/sql-server-2008
2019-06-1739 minCoeo Conversations PodcastThe Life and Times of a Principal Consultant (with David Morrison)David Morrison, Principal Consultant at Coeo, explains how he got started in Business Intelligence, changes he's seen throughout his career, the impact of Power BI and his advice for those getting started within the industry.
2019-05-2330 min
The AftersThe Afters 008 | Boards of Canada, Coldcut, Coeo, BoerdThe Afters Podcast hosted by Sam McNally and Matt Isdale. An explorative journey through music inspired by the after party vibe. This show features house, disco and downtempo beats.
Boards Of Canada - Olson ;
Boards Of Canada - Olson (Midland Re-edit) ;
Ole Beige - All The Time (James Grant & Jody Wisternoff Rework) ;
Ben Böhmer - Flug & Fall ;
Dark Sky - Cyan ;
Coldcut - Timber ;
Atelier - Something To Fill An Hour (Perel Remix);
Human movement - Right Thang (Tâches remix);
Coeo - Mydonna (Alternate Cut);
Thomas Bangalter - Club Soda;
Fries, Bridges - Forever, This;
Xoa - Burn ;
Ch...
2019-04-151h 01
CAMTech ChatsNitesh Jangir of Coeo Labs on South-South Collaborations and Navigating the “Valley of Death”In episode 12 of CAMTech Chats, we'll hear from Nitesh Jangir, an electronics engineering and co-founder of Coeo Labs, a medical device company with a vision to prevent deaths in emergency and critical care. Nitesh shares his story of how he began innovating solutions to address challenges in neonatal health in India while iterating medical technologies with input from innovators outside of India, like Dr. Data Santorino, CAMTech Uganda’s Country Manager. We’ll learn from Nitesh about how South-South collaborations like this help to accelerate solutions from ideation towards commercialization and patient impact.
CAMTech Chats is moderated by Nicholas Diamond.
2019-02-2117 min
Razor-N-TapeCOEO - Honey(Skit)112 kbps files for preview - don't be a dunce!
Munich duo COEO joins the RNT family with a pack of reworks destined for dance floor greatness! Heretofore known for deep house goodness on Let's Play House and Toy Tonics, the boys flex their edit muscles on these 4 tracks which range from the soulfully sublime 'Like It Is,' to the disco house fury of 'Long Night Ahead,' to the best damn Fela edit we've ever heard. Plus we've added a little 'skit' track called 'Honey' as an added digital bonus.
2018-05-0501 min
Turned OnTurned On 163: Sasha, COEO, J. Albert, G. Markus, Alma Negra, RaamMusic this week from Hypercolour, Heist Recordings, Toy Tonics, Godzilla Kebab and more. Bookings: info@bengomori.com Discover more new music on our SoundCloud page http://soundcloud.com/turned-on Follow the Spotify playlist http://bit.ly/turnedonspotify Turned On is powered by Inflyte – the world’s fastest growing … Continue reading →
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2017-05-151h 00