Shows
Candour Communication PodcastThe Finale (#50)1:04- behind the scenes: podcast stats - number of countries, downloads and fan favourite episodes. 6:11 - We're putting the podcast on hold indefinitely. 9:54 - Mark's favourite episode: Chris Marhefka. 14:38 - Adrian Spear episode: distance between stimulus and response. 15:39 - Grant Herbert episode: be yourself.16:13 - funniest moments: Lisa Linke, Christian Fleck, Daisy Simonis. 19:32 - most inspiring guests: Dr Everett Worthington, Ashley Kesner, Ricardo Gonzalez, Greg van Borssum. 24:29 - most surprising moments: grief (Jillian Rosoff and David Richman) and erotic empathy (Amanda Luterman), backburners (Dr Michelle Drouin...2022-07-031h 12
Candour Communication PodcastAngie Wakeman: the joy of clowning around in life (#49)1:33 - being present rather than prepared. 4:26 - the moments that happen when we're present. 6:04 - being in the moment allows you to interact with your audience. 7:56 - does the costume help to lower inhibitions? 9:43 - curiosity, empathy and naivete. 11:28 - training yourself to see as if it was your first time seeing. 14:00 - how did clowning start for Angie? 16:23 - clowning is vulnerable and authentic. 24:10 - how Angie's previous careers helped with clowning. 27:31 - clowning in the corporate environment. 32:10 - you are...2022-06-191h 01
Candour Communication PodcastFlorian Decludt on learning languages and adapting to cultures (#48)1:21 - the first person to disagree on LinkedIn.5:20 - the countries Florian has lived in. 7:18 - most difficult country to adapt to. 9:17 - are people less friendly in some countries? 12:32 - some cultures are more indirect.14:36 - how to get an insight to the country’s unwritten rules.16:30 - how Florian felt about going to a boarding school in a new country where he didn’t speak the language.18:09 - why should people live in a different country? 24:45 - a new country is a clean...2022-06-051h 11
Candour Communication PodcastMelanie Marshall on the heart and soul of trust (#47)2:43 - no fear of public speaking after doing a body building competition.8:38 - focus on who you want to be, not what you want to be.15:33 - people are not trusted to do the job they were hired for.16:26 - being trusted is not up to you to decide, its up to the other person.17:36 - why Melanie wrote the book, Trust.20:37 - respect comes from feeling trusted.21:41 - the core of communication and leadership.22:52 - what do organisations look like when there is no...2022-05-221h 35
Candour Communication PodcastLaurie Gilbertson on high stakes persuasion: a prosecutor's perspective (#46)2:10 - Alexander Hamilton. 5:02 - what drew Laurie into criminal law? 10:26 - the most important lessons Laurie's father taught her was about communication. 11:55 - importance of credibility when making your case. 14:18 - logic vs emotion in arguing a case. 17:32 - the importance of primacy: making the most of an opening statement. 23:53 - knowing your audience when the audience is very diverse. 27:37 - dealing with difficult people in the audience. 30:25 - we can easily misread our audience. 31:57 - the stories we tell ourselves can hinde...2022-05-081h 14
Candour Communication PodcastJillian Rosoff on grief: heartache, healing and humour (#45)1:31 - Radical Candor in the Rosoff household.2:08 - what drew Jillian to grief counselling.4:30 - people are scared to talk about death.7:06 - what to say when someone is grieving.9:47 - we will all say the wrong thing at some point.10:50 - people get less support during grief than we think.12:25 - avoiding resentment when people don't reach out.14:39 - when the platitudes don't fit.16:40 - don't give advice.17:59 - we grieve in context.19:50 - different styles of grieving.2022-04-241h 07
Candour Communication PodcastRyan Hartley on heart-centred leadership (#44)2:05 - what drew Ryan to work at a call centre for the police.4:28 - lessons from a emergency call centre.6:45 - hire for character and social skills.7:55 - de-escalating highly emotional situations.10:17 - the hardest phone call Ryan ever took.12:02 - importance of self-care in high stress jobs.16:06 - managing your own emotions in high stress situations.18:34 - the importance of being calm as the leader.19:45 - leadership is an act, not a title.21:18 - everyone has a purpose.26:25...2022-04-101h 15
Candour Communication PodcastDr Michelle Drouin: how technology impacts connection, intimacy and infidelity (#43)1:53 - phantom phone vibrations.2:35 - from development psychology to technology impact on relationships.3:53 - is technology helpful or harmful to relationships?7:24 - parents' concerns about kids on technology.9:06 - technology opens up communication with people across the world.9:47 - phone addiction is not all bad.11:07 - using our phones for social good.12:56 - calling her Grandma.14:28 - millennials are scared of phone calls.16:10 - does talking to strangers make us happy?21:19 - a small kindness to a stranger can...2022-03-271h 11
Candour Communication PodcastDavid Neal: leadership is not about you (#42)1:39 - from enemies to best mates.6:12 - there is nothing noble about being harmless.7:06 - avoiding or engaging with conflict.7:27 - what makes a leader?8:50 - good leadership looks different in different contexts.11:40 - the leadership style in the military.12:59 - how values and beliefs impact team performance.15:12 - navigating the conflicts that arise from having a diverse team.15:35 - definition of leadership.16:30 - diversity is contextual. What are you trying to achieve?18:43 - are you trying to be...2022-03-131h 28
Candour Communication PodcastCheri Torres and Jackie Stavros on using Appreciative Inquiry to create conversations worth having (#41)2:28 - how Cheri and Jackie first came across the idea of Appreciative Inquiry.4:04 - how many hours in a day are you in conversation?4:32 - what is appreciative inquiry.5:34 - difference between a good and a bad conversation.7:18 - you can feel when you are in a destructive, depreciative conversation.7:42 - how many of our conversations can be worth having?9:42 - our words affect each other.11:13 - what to do when the conversation is turning sour.12:02 - our conversations with loved ones are...2022-02-271h 03
Candour Communication PodcastAmanda Luterman on Erotic Empathy (#40)2:09 - how do people respond when Amanda introduces herself at a networking event.3:52 - scared of talking about sex.5:06 - how Amanda's journey into erotic empathy started.6:43 - what is erotic empathy.7:47 - we push our partner away because of the way we feel about ourselves.8:57 - not being judgemental about your partner's sexual preferences.11:08 - is it usually females who are more likely to find themselves unattractive?12:52 - how to open up with your partner about your sexual preferences.16:01 - asking your...2022-02-131h 03
Candour Communication PodcastRicardo Gonzalez: to belong or not to belong (#39)2:40 - what attracted Ricardo to the topic of belonging.4:06 - Diversity and inclusion should have its foundation on belonging.5:52 - why belonging is more powerful than inclusion.7:46 - diversity and belonging.8:44 - what constitutes a culture?9:20 - cognitive diversity.9:41 - should all people to all groups?10:41 - why a team needs a strong culture11:45 - can't we choose to which groups we want to belong?12:49 - to belong or not to belong.14:01 - I did not belong at my...2022-01-301h 03
Candour Communication PodcastLisa Linke on improvisation: the art of focusing on the other person (#38)3:06 - life is abundant.6:26 - MBA consultant who turned to acting.9:50 - pursuing the path less travelled led to more admiration than judgement.12:07 - acting started from a young age.13:15 - managing your energy when you need to be "on" in front of people.15:40 - my best is different at every moment.17:56 - it's impossible to do it all.19:55 - what is improvisation.22:01 - we've learnt to supress our ability to be spontaneous.24:14 - I can say anything! vs "I can...2022-01-161h 25
Candour Communication PodcastNiki Vinogradoff on realising the potential in ourselves and others (without needing wild hogs or Finland’s SWAT team) (#37)2:18 - A sports coach who makes you push further than you thought possible. 4:19 - pushing people to perform better without being a dictator. 8:10 - getting better at leading yourself and others under pressure. 13:38 - managing stress. 15:43 - how to break free from stress. 18:50 - stress reaction is not useful. 20:51 - how can we change our habits and behaviours? 23:31 - change is emotional. 25:19 - how can we get beneath the surface to the values and identity level in a conversation? 29:19 - who am I and...2022-01-0256 min
Candour Communication PodcastJessica Joelle Alexander on the Danish way of parenting (and living) (#36)2:39 - first impressions about Danish culture.6:24 - after reading hundreds of parenting books, Jessica still preferred the advice from her Danish family.8:13 - the birth of the book.9:49 - our default setting for parenting.12:7 - authoritarian vs authoritative style of parenting.15:7 - free play is better than structured activities for kids.18:0 - we want our kids to win but happiness is not about winning.20:30 - we are scared that our kids fall behind if they are just left to play.23:37 - how play...2021-12-1958 min
Candour Communication PodcastJason Rosoff on Radical Candor: caring personally and challenging directly (#35)00:01:35 – welcome Jason Rosoff from Radical Candor. 00:02:19 – the feedback Jason got about his thinking face. 00:05:37 – why is it important to give feedback? 00:07:06 – challenging the importance of feedback: discussion on The Feedback Fallacy published by the Harvard Business Review. 00:13:01 – what is Radical Candor? 00:19:18 – feedback does not have to be calculated and does not need a model. 00:20:55 – do people default to ruinous empathy or obnoxious aggression? 00:23:48 – how to start implementing Radical Candor with your team? 00:28:47 – you can't fake caring personally about people." 00:32:35 – creating a culture where people do care...2021-12-051h 09
Candour Communication PodcastDavid Richman on supporting people when they need us most (#34)00:01:35 – endurance sport. 00:05:04 – Running is meditative. 00:06:50 – the life events that motivated David to start endurance sports. 00:08:50 – the importance of caring for yourself first instead of impressing people all the time. 00:11:03 – adversity can make you better or it can make you bitter. 00:13:56 – I have to vs I get to. 00:16:55 – receiving help in difficult times. 00:20:37 – not worrying what others think of you. 00:24:14 – do people know how to deal with grief? 00:26:14 – why David's sister was so important in his life. 00:31:25 – how did the book, Cycle of Lives, come about...2021-11-211h 07
Candour Communication PodcastChris Marhefka on becoming the master of your life, the captain of your soul (#33)2:05 - book recommendations from someone who read over 200 books on business and personal development. 4:47 -want to impact your business, family or community? Be the light. 6:12 - reading addiction. Did reading more books help you to grow?10:33 - why is it so hard to sustain a change in habit? 14:39 – does willpower and discipline work to change a habit? 18:16 – how to get beneath the surface to identify and change thought patterns. 24:40 – we think that stress is normal and a sign of success. 29:34 - isn't stress needed for growth? 2021-11-071h 30
Candour Communication PodcastDr Karyn Healy on bullying and how to address it (#32)2:19 - what drew Dr Healy to study bullying? 4:18 - the difference between bullying and teasing. 6:30 - hurtful comments can be innocent or intentional. 8:40 - teasing can actually be relationship building. 10:32 - is bullying more prevalent now? 11:23 - is bullying getting worse or are we more sensitive now? 12:41 - effects of bullying. 15:46 - the risk factors that perpetuates bullying. 17:56 - how should we respond to bullying? 21:47 - standing up to the bully. 27:59 - effective strategies for responding to bullies. 31:44 - h...2021-10-241h 10
Candour Communication PodcastFrancisco Mahfuz on finding your storypowers (the science and art of communication Kung Fu) (#31)3:20 - are you allowed to talk about stories at home?5:50 - why is story so important to Francisco. 8:55 - can you remember the story you told? 10:57 - does the audience remember the story? 12:25 - homework for life. 13:41 - path to making storytelling a profession. 18:35 - impact kids had on Francisco's speaking career. 22:32 - Is content or delivery more important in a speech? 26:48 - how did Francisco learn about storytelling? 29:39 - the old science of storytelling: ethos, pathos and logos. 31:24 - you can...2021-10-101h 03Candour Communication PodcastShow TrailerYou can learn more about your hosts, Mark and Divan, at: https://candourpodcast.com/about/your-hosts. 0:00:28 - influencing people who don't report to me: from Bonus Episode "Mark and Divan on why interpersonal communication matters" . 0:00:35 – I thought that was it: from Bonus Episode "Mark and Divan on why interpersonal communication matters". 0:00:50 – rather be authentic and vulnerable: from Bonus Episode "Mark and Divan on why interpersonal communication matters". 0:01:06 – speaking a different language: from Bonus Episode "Mark and Divan on why interpersonal communication matters". 0:01:15...2021-10-0307 min
Candour Communication PodcastDr Ashok Bhattacharya on empathy, narcissism and self-esteem (#30)2:52 - is it normal to smile when you see a video of someone smiling?4:14 - mirror neurons (see video clip).7:57 - how to be the baby whisperer.9:03 - the hardware and software of empathy.12:51 - empathy is not standing in someone else's shoes.17:45 - empathy is a capacity.20:17 - empathy is a tool. It's not good or bad.23:08 - empathy is not getting in the hole with the person.26:56 - how empathy impacts relationships.31:47 - what if we're not in an...2021-09-261h 21
Candour Communication PodcastBelinda Winter on bringing humanity back to human resources (#29)1:34 - what drew Belinda to HR.3:17 - what people skills did the mentor notice?4:58 - where did love for people come from?6:37 - connecting with people who are not like you.10:12 - HR doesn't manage people but they have to influence.12:41 - hiring the right people.16:32 - getting to know your people.21:25 - what makes good leadership.26:51 - bringing your full self to work.33:26 - what is culture.34:23 - our actions can impact culture - even unintentionally.41:07...2021-09-121h 07
Candour Communication PodcastDaniel Murray on the business case for empathy (#28)1:57 - background in mathematics, banking and insurance. 5:35 - some factors were missing. 9:27 - what factors made the difference? 11:30 - how to convince sceptics of value of people skills. 17:58 - what non-profits teaches about motivation and leadership. 23:27 - why did empathy stand out as a skill? 26:34 - judgement and assumptions. 28:46 - how to practice empathy. 32:30 - empathy doesn’t mean you don’t make tough decisions. 33:48 - empathy does not require you to feel the emotions. 36:10 - a tool to help be more em...2021-08-291h 02
Candour Communication PodcastDr Ashley Fico on high stakes conversations in healthcare (#27)1:50 - drawn to interpersonal communication because it was so broad.3:01 - communication applied to organ donation conversations.4:55 - communication needs to be audience-centred.6:22 - your audience can have very diverse beliefs and opinions.7:47 - you are not your audience.11:24 - how shows like Greys Anatomy shapes perception about organ donation.15:27 - reading your audience without making assumptions.20:39 - best way to approach sensitive conversation.22:03 - perception checking. Did they understand what you said?23:50 - sharing embarrassing stories to make you more...2021-08-1557 min
Candour Communication PodcastCathlyn Melvin on the actor's toolkit (and how we can use those tools, too) (26#)00:01:58 – wanted to be an actor from a young age. 00:04:04 – the art of acting vs the appeal of being famous. 00:06:58 – acting develops empathy and other soft skills. 00:10:58 – dealing with big personalities. 00:13:50 – most actors are introverts. 00:17:08 – most important skills for good acting. 00:23:44 – how to use the actor's toolkit at networking events. 00:27:46 – mission behind teaching acting to children. 00:34:05 – Cathlyn gave up her apartment to keep serving students. 00:39:41 – called greedy despite being homeless to keep pricing affordable. 00:50:43 – copywriting advice for written communication. 00:56:21 – writing good hooks w...2021-08-011h 06
Candour Communication PodcastJulie Hyde on the 8 types of busy and how to break free (#25)2:27 - Using "busy" to describe how you are doing.4:28 - are we really more busy now?7:18 - is obsession with busy cross-cultural?8:27 - impact of COVID on being busy.11:40 - addicted to busy.14:01 - sleep is usually sacrificed when we feel busy.15:58 - what are we busy doing?17:48 - shifting our mindset from efficient to effective.22:06 - I don't have time for this!24:49 - being on the other end of busy.30:06 - saying "no" to focus on your priorities.2021-07-181h 08
Candour Communication PodcastDaisy Simonis on introversion and people skills (and how these relate to your big toes) (#24)2:32 - Daisy grew up introverted and socially awkward. 4:31 - how Daisy came out of her shell. 6:22 - how Daisy coped with initial. 7:35 - learning about yourself vs putting yourself out there. 8:10 - people skills crash course/overcoming fear of phone calls. 10:05 - how to define introversion. 12:07 - personality tests. 13:48 - labels of introvert/extrovert. 18:03 - level of extroversion can vary with context and stage of life. 20:05 - pressure to be more extroverted. 22:15 - being more inclusive of introverts in the workpl...2021-07-041h 05
Candour Communication PodcastNadja El Fertasi on social engineering: from NATO to emotional firewalls (#23)2:16 - NATO.6:54 - what NATO looks for in candidates.10:01 - what is social engineering.10:30 - how to get a free business class upgrade.13:28 - can you learn social engineering?15:53 - separate the behaviour from the person.17:54 - observations instead of value judgements.22:15 - how emotional intelligence relates to cybersecurity30:03 - what is emotional intelligence.33:07 - we construct emotions with the stories we tell ourselves.37:57 - many variables impacting emotional intelligence.44:59 - the benefits of role play for...2021-06-201h 09
Candour Communication PodcastChristian Fleck on the gift of self-awareness (and how to be a human mirror) (#22)02:04 - role of sport in Christian's life. 07:21 - rejected for sports journalism. 09:13 - pursued career at Nike. 13:48 - was is a dream come true in reality? 18:34 - Am I giving up or is this the right time for me? 22:39 - impact of a good manager. 24:54 - being authentic. 26:48 - fear of failure (and startups). 36:38 - feeling light to guide your decisions. 40:57 - how to feel more light? 48:30 - people who annoy us say more about us than about them. 52:58...2021-06-061h 29
Candour Communication PodcastGabrielle Dolan on the power of story (and why it will change your mind about Barbie) (#21)2:20 - be aware of how your actions impact your brand.4:02 - what is brand storytelling?5:21 - do people perceive us in the way we want to come across?10:46 - stories give depth and meaning to what you stand for.13:04 - we remember stories better than facts.17:22 - why emotion is important in business.20:52 - stories motivate people more than KPI's.23:28 - it's easier to change someone's mind through stories than facts.29:25 - why are we reluctant to share stories when they are so...2021-05-231h 06
Candour Communication PodcastCatherine Davidson on the opportunity in disagreement: a mediator's perspective (#20)2:06 - what is mediation?5:00 - misaligned interests aren't always the problem.7:30 - what drives Catherine to do mediation.9:50 - examples of mediation.14:11 - getting sceptics to buy in.17:28 - building rapport and trust.18:30 - managing your own emotions.21:44 - empathy vs ruinous empathy.30:07 - negotiation and tactical empathy.33:35 - what outcome do we want from conflict?36:45 - conflict avoidance.41:05 - proactive conflict management.44:13 - how can we get beneath the surface to to real issues?2021-05-0951 min
Candour Communication PodcastAshley Kesner on freeing your ghost (#19)In this episode we discuss topics like depression, alcoholism, eating disorders and suicide. This conversation is not for little ears and if these topics may be triggers for you, please use your discretion. 1:42 - normal childhood until mental health issues started.6:48 - coping with depression and bulimia7:47 - responding as a parent.11:48 - alcohol seemed to fix all the problems.13:08 - we don't see people's internal battles.15:11 - alcohol became a problem.17:59 - empathising with your kids.24:21 - fixing people.2021-04-251h 14
Candour Communication PodcastSteve Nudelberg on the riches of relationships in sales and family (#18)2:54 - why should everyone care about sales?4:06 - Too honest to be in sales?6:16 - difference between manipulation and influence.8:05 - who you are is more important than what you do.9:55 - success at home and at work requires making the right choices.15:50 - money did not make Steve happy.18:05 - approach to parenting that led to close relationship with grown up kids.22:27 - tough love vs nurturing.25:52 - systemising relationship building.28:29 - your network is your net worth.30:31...2021-04-1159 min
Candour Communication PodcastStanley Henry: the introverted attention seeker on the power of transparency (#17)1:59 - transition into first leadership role.4:19 - collaborative vs dictatorial leadership style.5:45 - being promoted above peers.7:9 - impact of retreat on strained relationship.13:19 - importance of being aligned with goals22:45 - giving feedback.27:50 - gaslighting. dealing with people who deny making mistakes.31:10 - encouraging open conversations and feedback from subordinates.34:51 - balancing vulnerability and over-sharing.38:5 - wearing your weakness as armour.40:10 - importance of transparent communication.41:3 - transparent financials: making salaries public to everyone.46:51...2021-03-2857 min
Candour Communication PodcastEmily Elrod on being a HOT human (#16)2:03 - Being a HOT human.2:57 - being honest and avoiding sugar coating.5:18 - actions speak louder than words.6:48 - perfectionism gets in the way of being a HOT human.10:02 - being real.15:00 - navigating shame and disappointed expectations.17:31 - build character not perfection.19:53 - improving communication is essential for marriage.23:43 - family CEO meeting.28:48 - creating work cultures where people feel safe to be open.31:38 - impact of stress on performance.36:21 - how to have better conversations...2021-03-1459 min
Candour Communication PodcastPaul Farina on the Rhythm Effect: an alternative to working harder and longer (#15)2:00 - stood out as a cricketer because of hard work.3:15 - pushing through the pain to succeed.5:01 - the answer is not working harder and longer.8:39 - how rhythm effect impacts relationships.12:05 - energy and time wasted through in-fighting.12:41 - unexpected effect of resentment.16:06 - leadership as a technical skill.19:37 - process for better meetings.20:17 - return on effort.24:46 - why is it difficult to stop working harder.26:39 - how do we get out of the busy trap?2021-02-281h 03
Candour Communication PodcastDr Timothy Levine on deception: Truth-Default Theory, spotting liars and how not to be wrongfully convicted (#14)3:15 - the importance of interpersonal communication.6:38 - causes of breakdowns in communication.8:58 - how a student challenged Dr Levine's thinking on deception.14:34 - the value of being open-minded and humble.16:36 - how good are we at telling lies?18:37 - why are we not better at spotting lies?20:07 - being truth biased is helpful.21:05 - how prevalent is lying?23:26 - why do people lie?25:46 - lying to protect other people's feelings.28:35 - most common lies.31:04 - is evasion d...2021-02-141h 11
Candour Communication PodcastSonia Bestulic on gifting communication, inspiring belief and making the most of that one jail call (#13)2:02 - my mum will be glad that we're having this conversation!3:00 - why is speech pathology exciting?4:14 - who can benefit from speech pathology?5:51 - what a speech pathologist does.9:13 - using your voice safely.14:54 - how speech pathology helps with listening and understanding.15:57 - people are struggling more and more with auditory processing.17:37 - how to get better at understanding and retaining auditory input.22:31 - enriching your vocabulary enriches what you can communicate.24:09 - are emoji's killing vocabulary?25:40...2021-01-311h 02
Candour Communication PodcastMarie-Claire Ross on trust: the difference between toxic and top performing cultures (#12)3:23 - why teach companies about trust?8:19 - distrust in management seems common.9:19 - organisations who resist learning about trust usually have trust issues.10:23 - weird trust lady.12:41 - winning over the sceptics.14:32 - weird trust lady vs trust expert.15:50 - effect of vulnerability on trust.18:50 - you cannot be vulnerable in front of everyone.19:18 - vulnerability is less about the sender than the receiver.19:57 - team building exercises create fake vulnerability.21:13 - how can we build trust with people?2021-01-171h 00
Candour Communication PodcastGreg Van Borssum on Happy Feet, Mad Max and the road to fulfilment (#11)2:30 - how Greg got into martial arts.3:30 - how Bob Paris inspired Greg to become the National Body Building champion.5:04 - we don't have to be limited by what people say about us.6:14 - the example we set can change lives.6:30 - Greg's grandfather won the Military Medal in WWI.7:08 - the remarkable example Greg's grandmother set.8:48 - the importance of believing in someone's potential.9:08 - we need to start going towards what we're scared of.9:57 - your fear is your greatest strength...2021-01-031h 10
Candour Communication PodcastDr Everett Worthington on promoting forgiveness in every willing heart, home and homeland (10#)2:12 - started as a nuclear engineer.3:14 - Ev's mission is to do all I can to promote forgiveness in every willing heart, home and homeland.4:16 - why is forgiveness so important to you?6:01 - why is forgiveness so hard?8:05 - what causes hurt.9:28 - what is justice.10:07 - both revenge and reconciliation is required for survival.11:00 - the consequences of holding onto a grudge.12:04 - spiritual consequences of holding onto grudges.12:18 - mental health consequences of grudges.13:33 - impact...2020-12-1355 min
Candour Communication PodcastDr Alison Horstmeyer on curiosity: conundrums, coping, and connection (#9)2:33 - why transition from Fortune 500 executive to research?3:17 - relationships were the secret sauce in success.4:22 - initial interest was in anxiety in the workplace.4:54 - came across curiosity while studying mindfulness.5:51 - what is curiosity?6:56 - curiosity gives psychological, emotional and social flexibility.7:53 - not "if" but "how" you are curious.9:28 - curiosity can show up in different ways.10:08 - we pre-asses before exploring the unknown.11:11 - curiosity is active exploration.11:32 - curiosity requires openness.12:11 - the different facets of curiosity.12:37 - it's ok to not...2020-12-0651 min
Candour Communication PodcastRicardo Gonzalez on cultural mastery, a conversation that will touch your soul (#8)1:54 - Ola.2:14 - growing up in a bicultural home.3:48 - 26 siblings!4:13 - identity and identification.5:28 - finding purpose in the pain.9:35 - cultural identity crisis.10:58 - what culture is and how it forms us.11:42 - culture is.13:06 - 5 components of culture.13:20 - everyone got to where they are at honestly.14:03 - where food fits into culture.16:17 - iceberg model of culture.17:14 - how can we become more aware of how our culture shapes us?18:44 - cultural mindset and skillset.19:47 - culural competency level.22:36...2020-11-2952 min
Candour Communication PodcastSophie Halliday Zadeh on nonverbal communication, detecting lies and why Botox makes you unhappy (#7)2:18 - fear of public speaking to TEDx coach.6:14 - public speaking anxiety.7:37 - becoming a keen observer.8:22 - impact of art on observation.10:31 - nuances of facial expressions.11:46 - hardest part of non-verbal communication is observation.12:04 - the face gives so much information.13:56 - being on to observe takes a lot of energy.15:06 - micro-expressions and subtle cues.16:37 - reading the hidden emotions.17:34 - common misconceptions about reading body language.19:32 - normal to lie.21:00 - can you spot a liar?21:49 - reading other parts of the...2020-11-2255 min
Candour Communication PodcastNils Vesk on communicating ideas, creating safe environments and treading softly on dreams (#6)2:14 - why ideas are important.3:19 - ideas can die when not communicated well.4:32 - impact of cognitive load on communication.5:46 - less is often better.7:05 - know your audience's world.7:55 - using inclusive language.9:36 - meeting the audience where they are at.9:57 - Port method pitch formula.12:32 - death by detail.13:06 - Matt Church pitch technique.15:02 - importance of emotion to communication.17:24 - humour for communication and creativity.20:47 - treading softly on someone's ideas.2020-11-151h 05
Candour Communication PodcastTina Robinson on how play develops social and emotional intelligence (#5)Tina has two decades of experience working with children including children with disabilities and trauma. She is passionate about developing the social and emotional skill of children that will prepare them for school and for life. She believes that play forms a vital part of this development and that play is an undervalued skill not just in children but in adults too. She has spent most of her career leading teams that support children and their families. She has a refreshing approach to leadership that has helped her to turn around the culture and performance of t...2020-11-081h 06
Candour Communication PodcastAdrian Spear on anger, stress and managing your mind (#4)1:27 - surfing.2:46 - mental rehearsal.4:59 - study on impact of visualisation on strength.6:18 - What is mindfulness?7:47 - the benefits of mindfulness.8:14 - mindfulness = managing the mind.9:36 - being present is becoming increasingly harder.10:58 - active and mindful listening.12:04 - difference between mindful and active listening.15:35 - how we can train our minds.20:01 - types of meditation.21:55 - most important thing about meditation.24:16 - why do we get angry?27:08 - when anger is useful.28:36 - anger can destroy relationships.30:13 - underlying frustration and displacing...2020-11-011h 05
Candour Communication PodcastInterview with Craig Bulmer on authenticity, understanding people and where the platypus was discovered (#3)1:24 - where the platypus was discovered. 4:22 - if you want to connect you have to think of the other person. 5:56 - being present to connect with people. 9:08 - being vulnerable is about being real without the facade. 11:18 - it takes courage to go first. 12:28 - why we're scared to show our true selves. 14:33 - why take the risk to be vulnerable? 15:51 - performing for approval makes you less likeable. 17:01 - finding the balance between technique and authenticity. 18:44 - why people are important...2020-10-251h 12
Candour Communication PodcastMarco Setiadi on making a good impression, biases and why you should not steal planes (#2)1:14 - welcome.1:21 - first impressions.8:18 - what Marco loves about recruitment.9:15 - weak handshakes.10:03 - handshakes.10:22 - non verbals.10:54 - when does the interview start?13:49 - how to see someone's true character.14:16 - dress code.15:27 - how do I know what the dress code should be?17:18 - is there a way back from a bad first impression?18:36 - authentic non-verbals.21:43 - virtual interviews.25:04 - 6 seconds per resume.28:36 - tenure and generational differences.30:23 - CRM.31:52 - key words and resume score.35:06 - unconscious...2020-10-181h 19
Candour Communication PodcastGrant Herbert on the foundation of emotional intelligence, being yourself and training mini-me'sShow Notes1:55 - the importance of family. 5:51 - being yourself. 7:35 - putting on a show to live up to expectations. 9:38 - the performance trap. 15:24 - approval vs feedback. 22:16 - limiting beliefs. 29:33 - universal fears. 32:33 - does belief or action come first? 35:17 - training your mini-me. 41:36 - what is emotional intelligence? 43:47 - managing our response from logic rather than emotion. 46:10 - how social and emotional intelligence helps. 50:48 - putting baby in the corner. 51:55 - how can...2020-10-1159 min