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Dunnhumby
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Retail Media Therapy
EP12 - Dunnhumby & AI, Walmart Scintilla, and measuring incrementality
RMT is brought to you by Grace & Co, the marketing acceleration consultancy. Presented by Colin Lewis and Viv CraskeThis episode: Dunnhumby & AI, Walmart Scintilla, and measuring incrementality Hosted on Acast. See acast.com/privacy for more information.
2025-02-25
19 min
Enter the Boardroom with Nurole
96. Edwina Dunn OBE - how the board added value to dunnhumby, the company behind Tesco’s clubcard
Edwina Dunn the co-founder of dunnhumby, the data analytics company behind Tesco's Clubcard and numerous loyalty programs worldwide. Tune in to hear his thoughts on: What were the key value adds of the dunnhumby board? (0:50) How did you manage to land the transformative deal with Tesco? (3:14) How did it feel when you landed the deal? (6:54) How did you get comfortable making one big bet on one customer? (7:56) Why were Tesco happy to share their sensitive data with you and not others? (9:36) Did your investor directors add any value? (12:42
2024-11-20
41 min
Time For A Reset Marketing Podcast: Insights from Global Brand Marketers
79 - Balancing Product Innovation, Test and Learn, and Agile Strategies in Retail Media: A Conversation with Jack Johnson of Ocado Retail
"We need to stop recycling past strategies. Too often, brands fall back on what worked before instead of innovating. We need a 'test and learn' mentality to drive real growth with retail media." Jack Johnson, Head of Ocado AdsIn this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Jack Johnson, Head of Ocado Ads at Ocado Retail, UKs popular and preferred online grocer. Jack highlights Ocado’s unique position as a leading online-only grocery retailer, emp...
2024-10-29
41 min
Science to Data Science and Beyond!
Ep. 13: Ross Williams, Lead Data Scientist at dunnhumby
Ross Williams is a Lead Data Scientist at dunnhumby, a customer data science company. He received a PhD in ultracold atomic physics from the University of Oxford, and worked as a post doc on quantum simulation with a Nobel Laureate at the National Institute of Standards and Technology in the USA. He has also worked on quantum technologies as a Senior Research Scientist at the National Physical Laboratory in Teddington, UK. Outside work he spends his time attempting to keep up with his toddler. LinkedIn: https://www.linkedin.com/in/ross-williams-040056110/ Pivigo: pivigo.com S2DS: s2ds.org
2024-10-16
51 min
Retail Media Therapy
The First One - Tesco, Dunnhumby & GroupM, YouTube & Instacart, Walmart updates
Thanks for joining us for a spot of Retail Media Therapy!In this week's episode, Viv and Colin, get into Tesco, Dunnhumby & GroupM, Walmart and YouTube Instacart.For more check out retailmediatherapy.com and remember to 'follow' for your latest retail media therapy sessions. Hosted on Acast. See acast.com/privacy for more information.
2024-07-15
18 min
Code First Girls Podcast
Ep10 - Chase the work, not the promotion, Shabnam Nawaz, Dunnhumby | #REPRESENT
Welcome our new guest Shabnam Nawaz, Chief of Staff, Technology at Dunnhumby. Shabnam shares her journey in tech, emphasising the importance of diversity, mentorship, and continuous learning. The interview highlights:👉 Asking the right questions can drive success👉 Importance of mentorship, both formal and informal👉 Overcoming self-doubtWatch the full interview to find out Shabnam’s key advice for any woman starting out their journey in tech.To learn more about Code First Girls, and how we’ve taught 200,000 women to code visit our website: https://codefirstgirls.com/ Follow our channel fo...
2024-07-02
15 min
Show Me The Way
How To Unlock The Spending Power of Women with Tesco Clubcard Creator, Edwina Dunn
Tesco Clubcard Creator and Founder of The Female Lead Edwina Dunn is a globally renowned Big Data pioneer. In this episode of Show Me the Way, the author of When She’s in the Room talks about using data science to unlock the spending power of women and believes knowing women better will release billions of pounds of new income. We discuss her data-driven, not-for-profit, The Female Lead which encourages girls to increase their self confidence and self belief through inspiring role models. Edwina says in business, (and life), two is better than one and believes the great...
2024-04-27
40 min
Retail Daily Minute
Target's $50B Expansion Plan, Dunnhumby and Placer's Partnership, Tractor Supply Loyalty, and Stitch Fix's Grey Revamp
Welcome to Omni Talk's Retail Daily Minute. Stay updated with today's top retail headlines:Target's Decade-long Expansion Plan: Target announces plans to construct over 300 new stores in the next 10 years while investing in enhancing existing locations. Dunnhumby and Placer.ai Enhance Shopper Insights: dunnhumby and Placer.ai expand their partnership to provide retailers with comprehensive shopper insights. Tractor Supply Elevates Neighbor's Club Loyalty Program: Tractor Supply Company revamps its Neighbor's Club loyalty program with lower spending thresholds, faster rewards redemption, personalized offers, and exclusive benefits for military, veterans, and first responders. Stitch Fix's Strategy Shift to Boost Sales...
2024-03-07
05 min
Pragmatism in Practice
Product thinking: More than just ‘product’
It seems like everyone’s talking about product thinking, but do we truly understand what it means in practice? dunnhumby’s Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization. Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks Guest: David Zimmer, Chief Product & Strategy Officer, dunnhumby
2024-01-10
39 min
Transforming Work with Sophie Wade
Josh Bottomley — Human-centric Leadership in Data-driven Businesses
Josh Bottomley is CEO of Dunnhumby (UK), a global leader in customer data science. Josh has led digital transformation initiatives at media and finance businesses. After overseeing customer data-focused traditional print businesses, Josh gained invaluable strategic experience early in the digitalization of organizations’ income streams and operations. Josh shares his insights about how he aligned multiple internal groups as new tech-enabled opportunities cut across business units. He explains the importance of working frameworks and freedom for employees and how to view any roadblocks. KEY TAKEAWAYS [02:46] From childhood, Josh was inter...
2023-12-22
45 min
Retail Media Moguls
The Journey of Implementing a Retail Media Strategy: Insights from Tom Langley of John Lewis Partnership
Welcome to the Retail Media Moguls podcast hosted by Stuart Adamson and brought to you by Platform 195. Join us as we connect you with thought leaders in the retail media industry to discover how companies can use retail media to accelerate growth. Today's guest is Tom Langley, a dynamic business leader with over eighteen years of leadership experience across retail media, digital marketing, and E-Commerce.Tom is the Head of Personalisation and Retail Media at John Lewis Partnership. Join us as we discuss the journey of JLP in embracing retail media, the challenges of articulating the retail...
2023-09-28
41 min
Retail Media Moguls
Exploring the Revenue Potential in the Retail Media Market with Peter Bond, Strategic Partnership Acceleration Lead at Flywheel Digital
Welcome to the Retail Media Moguls podcast hosted by Stuart Adamson, brought to you by Platform 195. Join us as we connect you with thought leaders in the retail media industry to discover how companies can use retail media to accelerate growth.Our guest today is Peter Bond, Strategic Partnership Acceleration Lead at Flywheel Digital. Join us as we discuss different touchpoints in the booming retail media market and the importance of building alliances and strategic partnerships.The retail media touchpoints we cover include:Peter’s backstory and his expertise in mediaA closer look at...
2023-09-14
42 min
Expert Talks with Maavrus | Analytics, AI and Transformation
In conversation with Shailesh Jain, Group Head – Analytics & Insights, Landmark Group, Dubai | Ep 14
People still trust people. While for simpler processes, we may trust machines because of their consistency & speed, when it comes to complex decisions or where the stakes are higher, we will continue to depend on people. So for the foreseeable future soft skills will continue to be important in terms of human interaction, to get businesses to invest in areas that lead to higher customer experience & satisfaction. - Excerpt from the interview with Shailesh Jain Today is Episode 14 of the Interview series on Expert-Talks, with Leaders in the Analytics, AI and Transformation space. For this episode...
2023-08-01
51 min
The FMCG Guys
86. Nick Ashley, Managing Director Tesco Media and Insight Platform at dunnhumby: Connecting Store & Media
Nick Ashley, Managing Director Tesco Media and Insight Platform at dunnhumby joins us to share his Retail Media wisdom. With him, we'll explore how the UK largest grocer views Media and much more: Connecting Retail Media with Tesco's In-store experience #forgetthefunnel to create a true 360 brand experience Closing the loop and assessing returns on investment dunnhumby: putting a loyalty plus Retail Media proposition together
2023-07-12
36 min
The Evolution Exchange Cyber Security Podcast
Evo Cyber Security #39 - The Hidden ROI within Cyber Security
Join host Josh Ennis in this episode of Evo Cyber Security as he uncovers the hidden return on investment (ROI) within the realm of cybersecurity. Engage with esteemed guests Jonathon Concannon, Group Information Security Manager at Boohoo Group PLC; Martyn Booth, Chief Information Security Officer at Dunnhumby; and Will Palmer, Chief Information Security Officer at Etrading Software Ltd, as they delve into the intricate balance between security measures and business outcomes. Gain valuable insights from these industry leaders as they highlight the often overlooked financial benefits that effective cybersecurity can bring to organizations.
2023-06-16
55 min
The Employee Onboarding Podcast
E008 - Personalized Preboarding & Why You Need the Buddy System (with Kaira Boston)
In this episode of the Employee Onboarding Poscast, we sit down with Kaira Boston, Program Manager for Dunnhumby, a global customer data science platform. In this conversation, Kaira shares her perspective on employee onboarding from the viewpoint of a project manager.We dive into the importance of preboarding, which Kaira considers one of the most critical elements of the onboarding process. Preboarding, as Kaira explains, is the period between when an employee accepts an offer and their first day on the job. During this time, Kaira stresses the importance of setting clear expectations and building a...
2023-04-21
20 min
Identity Architects
Stephen Shepherd, dunnhumby: Everyone is talking about retail media
In the latest episode of our Identity Architects podcast, InfoSum's Director, Customer Success, Amy Tranter, sat down with Stephen Shepherd, Media Strategy and Partnerships Director at dunnhumby, to discuss retail media, a customer-first approach, collaboration, and much more.---More information on InfoSum https://www.infosum.com/More information on Retail Media: https://www.infosum.com/industries/retail-media InfoSum Case Studies: https://www.infosum.com/resources/library/case-studies ---Subscribe to our newsletter: https://www.infosum.com/resources/insights Follow us on LinkedIn: http://www.lin...
2023-04-12
29 min
Customer First Radio
Episode 17 | Retail Media, with Julie Jeancolas and Catherine Bell
Join Julie Jeancolas, Global Head of Product, Strategy and Partnerships at dunnhumby media, as she speaks with Catherine Bell, Head of Consulting for dunnhumby media. They discuss they key findings from a new dunnhumby report where more than 300 marketing and media professionals gave their thoughts on retail media from a brand perspective.
2023-04-03
20 min
Security Architecture Podcast
SURF Security (Browser Security) - Season 04/10 - Episode #47
Our guest for the show is Moty Jacob CEO of Surf, Moty is cyber security expert with more than 20 years of experience as global CISO and cyber security professional, from the military to the enterprise, Moty has led information security for major enterprises, including Telefonica, Dunnhumby (Tesco), Traiana, and CME group. To promote our work and support the podcast, please review us here https://www.podchaser.com/podcasts/security-architecture-podcast-1313281 Season 4 KickOff episode with Chase: https://www.youtube.com/watch?v=YWB05cb7XRQ&feature=youtu.be Season 4 KickOff episode...
2023-04-01
32 min
The Campaign Podcast
121: Can retail media help brands navigate risk in uncertain times?
How do the latest developments from Tesco Media & Insight Platform, powered by dunnhumby, push the channel forward and how are they helping connect above-the-line campaigns to the in-store experience?As we head into a year of tightened consumer spending and overall uncertainty, marketers are looking for ways to manage risk while also delivering customer value and powering brand growth.Could retail media be part of the solution?Tesco has been partnering with brands on retail media for more than a decade and is set to expand its product portfolio extensively...
2023-03-14
41 min
NEXT.io Podcast
Dylan Slaney: Insights and Predictions on the Future of iGaming: Key Markets, Challenges, and Growth Strategies
🎙 Podcast #132 Pierre Lindh and Dylan Slaney, Executive Vice President & CEO at Light & Wonder Pierre and Dylan delve into the Q1 report on iGaming from the perspective of industry experts. The discussion then turns toward the expectations of Authentic Gaming in North America and Light & Wonder's key markets. Dylan discusses the GGR and how it looks outside of the US and predicts what the US market will look like in the next 5 years. They also debate the differences between land-based and online gambling. The conversation then shifts to Light & Wonder's targets of growth. The video concl...
2023-03-10
45 min
The CPG Guys
Consumer Loyalty & Engagement with Kearney’s Katherine Black
The CPG Guys speak with Katherine Black, Senior Partner at Kearney, a global consulting partnership with presence in 40 countries.Follow Katherine Black on LinkedIn at: https://www.linkedin.com/in/katherine-p-black/Follow Kearney on LinkedIn at: https://www.linkedin.com/company/kearney/Follow Kearney online at: https://www.kearney.com/about/our-people/kearney-originals/article/-/insights/katherine-blackKatherine answers these questions:1) Let’s start with your professional background. I met you over a decade ago when we both worked for dunnhumby. Would love to understand your career progression, focusing on what ha...
2023-02-04
47 min
Lead the Team (Top 2% of Podcasts)
How Thinking Differently Increases Profitability - COO Lexitas, Nishat Mehta
What if the key to increasing your profitability was as simple as changing the way you think?As a leader, you have the power to shape the future of your business. By thinking differently, you can utilize innovative approaches to increase your profitability. Breaking away from traditional strategies, you can open up a world of possibilities and uncover new opportunities to increase your profitability.Thinking too narrowly reduces your options, stunts creativity, and threatens long-term growth. With this in mind, it’s vital that leaders consider the opportunities because profitability is always related to...
2023-02-01
38 min
Customer First Radio
Episode 16 | Multichannel Retail Pharmacy, with Tom Block and Mariana Nunes
Join Tom Block, Head of Growth Sector Strategy & Offering at dunnhumby, as he speaks with Mariana Nunes, dunnhumby’s resident data science expert in Retail Pharmacy customer behaviour. They discuss all things multichannel retail pharmacy and how customers’ evolving behaviour has been defined by technological advancement and accelerated by the pandemic.
2022-12-15
15 min
The FMCG Guys
46. Linkedin LIVE Dunnhumby's Global Inflation Report
Follow The FMCG Guys on Linkedin Watch on Youtube Dunnhumby Executives Siro Descrovi (Strategy & Insight Consultant) and Feroud Seeparsand (Senior Consumer Psychologist) join Efrain and Daniel to go over their latest Global Inflation and Consumer Pulse Reports. Topics Covered - Meaning of Inflation - Current macro-economic environmnet - Consumers' reaction - Strategies adopted by Retailers - How can FMCG brands adapt - A look into the future Links for both reports: - Global Inflation report https://resources...
2022-11-24
56 min
A Little Bit Radical: Business | People | Planet
Elizabeth Osta (Heineken) - Transforming a one hundred year old brewery into a data-led company for today’s world.
Elizabeth Osta is Director of Data Management for The Heineken Company. Her illustrious career has included stints at Barclays, dunnhumby, Mckinsey, L’Oreal, and P&G. She is a visiting fellow at Cambridge Judge Business School and advises a number of exciting startups. Today she leads a large team of data professionals across 85 countries, helping the Heineken company draw the critical insights needed to perform at its best. In this conversation Elizabeth discusses: How her very non-radical background led her to develop a taste for adventure and excitement How to embrace the ‘Art of the...
2022-11-23
37 min
Customer First Radio
Episode 15 | Tracking customer behaviour in inflationary times, with Feroud Seeparsand
Adrian Newson, Head of Customer Strategy & Insights at dunnhumby, speaks with Senior Consumer Psychologist, Dr. Feroud Seeparsand, as they look at the latest dunnhumby Consumer Pulse research, analysing how customer behaviour is changing during these inflationary times.
2022-10-25
12 min
Customer First Radio
Episode 14 | Le Retail Media, un canal en forte croissance mais au potentiel encore sous-exploité
2022-10-01
32 min
Programmatic Talks
DebateMate -06- Retail Media Spain Zeotap, The Jump Live & Dunnhumby
Hoy vamos a conocer mejor tres de las empresas colaboradora con el evento, en particular les vamos a preguntar: ¿Quienes son y como se definen? ¿en que caja del ecosistema de retail media está vuestra empresa? ¿proyecciones de la disciplina dentro del sector en el 2023? ¿Que necesita el RM en España para despegar como lo ha hecho en UK? interoperabilidad entre tecnologia de RM, ¿Amazon un dia se integrará con el resto? Y por ultimo que cuenten el porqué hay que verles en el evento en nuestra meeting room https://www.programaticaly.com/retail-media-espaa En este Debate Mate conocemos me...
2022-09-20
37 min
Customer First Radio
Episode 13 | The Evolution of Customer Data Science, with Sandra Stanley
Dave Clements, Retail Director for dunnhumby, talks with Sandra Stanley, Chief Data Science Officer, about all things data science - how it can help give retailers and brands a competitive edge, and why it's the 'sexiest job in the world'!
2022-09-08
22 min
Performance Marketing Podcast by Target
E4 | Will Young | Unlocking Value from Customer Data
Will Young is an expert in customer data intelligence for D2C/DTC brands. Will’s journey in customer data began at Dunnhumby - a global leader in customer data science and analytics; since then he has gone on to found RAIS - a machine-learning driven customer data platform for eCommerce brands. This episode of The Performance Marketing Podcast covers: • How Dunnhumby revolutionised customer data with the Tesco Clubcard in the 90s • What does it mean to be a ‘data-driven brand’? • Which eCommerce metrics are most critical heading into a recession? ...and...
2022-08-22
40 min
dunnhumby Customer Science Podcast
Episode 9 | Customer First Personalisation at Scale, with Emily Turner
Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who’s doing it well, and the challenges you need to overcome to get it right.
2022-07-28
15 min
Customer First Radio
Episode 12 | Customer Data and Technology in Retail Media, with Julie Jeancolas
Dave Clements, Retail Director for dunnhumby, talks with Julie Jeancolas, Head of Media and Customer Engagement Solutions, about all things retail media - why it's grown in importance for retailers and brands, the key factors for success, and how data and technology can help give retailers a competitive edge.
2022-06-16
21 min
Customer First Radio
Episode 11 | Customer First Strategies for Retail Pharmacy, with Christiane Feresin
Tom Block, Head of Retail Pharmacy at dunnhumby, sits down with Christiane Feresin, Media & Customer Engagement Manager, to discuss the retail pharmacy sector and the evolving needs of customers in this post-pandemic world.
2022-06-16
13 min
3 Lecciones
T4 Ep. 17: 3 Lecciones sobre la vida con Juan David Giraldo CCO de Ipsos
Juan David es Administrador de negocios, con una maestría en mercadeo internacional y estudios latinoamericanos. Ha trabajado extensamente en entender de la mejor manera a los consumidores, para ayudar a las marcas a generar propuestas de valor orientadas al cliente. En su carrera profesional ha trabajado en empresas como Napoleón Franco, hoy Ipsos Colombia, Dunnhumby y ha sido consultor independiente. Recientemente ha recogido 3 Lecciones sobre la vida: Vida de cien años. Vida simple. Vida con propósitos. Entrevistadores: Cristina Arbeláez y Miguel Fernando Jaramillo. Visita nuestra página web: https://www...
2022-06-01
1h 17
The CPG Guys
Consumer Omnichannel Insights & Engagement with Walmart's Seth Dallaire
The CPG Guys, Sri & PVSB, are joined in this episode by Seth Dallaire, the Chief Revenue Officer at Walmart where he oversees Walmart Connect, Walmart Luminate & Walmart +.Follow Seth Dallaire on LinkedIn at: https://www.linkedin.com/in/sethdallaire/Follow Walmart on LinkedIn at: https://www.linkedin.com/company/walmart/ Follow Walmart Connect on LinkedIn at: https://www.linkedin.com/company/walmart-connect/Follow Walmart online at: http://walmart.comFollow Walmart Connect online at: http://walmartconnect.comFollow Walmart Luminate online at: http://walmartluminate.comThis episode is sponsored by...
2022-05-18
1h 01
BlitzBusiness Indian Podcast
Mysore Deep Perfumery House (MDPH) : 15 Lacs (1.5 million) Incense pack sold everyday , 3,500 distributors, 5 Factories, 3000+ people with more than 70% women
About MDPH: Mysore Deep Perfumery House (MDPH) was started in year 1992 by Mr. Prakash Agrawal. Zed Black the flagship brand was launched and over time has become popular across the globe. Headquartered in Indore with 36 company owned depots across India, MDPH today has 5 Factories, 35 Regional Sales offices, Work Strength of over 3000 people with more than 70% women, kitty of 1200+ products, exported to over 30+ countries across 6 continents, MDPH processes over 15 Lacs Incense pack every day at their 6,40,000 sq feets (53,000 sq mt) of manufacturing space in Indore. In FY21, the company turned a clock over of Rs 650 crores.
2022-05-17
40 min
Customer First Radio
Episode 10 | Customer First Personalisation at Scale, with Emily Turner, Consulting Director, Customer Engagement and Media
Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who’s doing it well, and the challenges you need to overcome to get it right.
2022-04-25
15 min
dunnhumby Customer Science Podcast
Episode 8 | Insights from the Consumer Pulse Survey, February 2022
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby sit down to discuss key insights from the dunnhumby Consumer Pulse Survey, a two-year worldwide study of the impact of COVID-19 on customer attitudes and behavior across 23 countries.
2022-03-14
20 min
Customer First Radio
Episode 9 | Insights from the Consumer Pulse Survey, February 2022
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby sit down to discuss key insights from the dunnhumby Consumer Pulse Survey, a two-year worldwide study of the impact of COVID-19 on customer attitudes and behavior across 23 countries.
2022-03-14
20 min
Lawyer's Coach - what makes lawyers tick?
The Client Perspective - Series 5 EP05
Sarah McCarthy is Chief Legal Officer at dunnhumby. She caught up with Oliver Hansard to talk about the transition from private practice to in-house lawyer; the skills she looks for in her team; and why it is important to learn everyday.The Lawyer's Coach is brought to you by Client Talk and Hansard Coaching.
2022-03-07
20 min
The CPG Guys
Retailer Preference Index with dunnhumby's Grant Steadman & Eric Karlson
The CPG Guys, PVSB are joined in this episode by Grant Steadman, North America President & Eric Karlson, Director of Strategy & Insights at dunnhumby, the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. Follow Grant Steadman on LinkedIn at: https://www.linkedin.com/in/grantsteadman/Follow Eric Karlson on LinkedIn at: https://www.linkedin.com/in/erickarlson/Follow dunnhumby on LinkedIn at: https://www.linkedin.com/company/dunnhumby/Follow dunnhumby online at: http://dunnhumby.com Grant & Eric speak about the recently-released 5th annual...
2022-01-31
35 min
START UP. START NOW.
2021 Flashback: Edwina Dunn OBE: Tesco Clubcard Creator and Data Science Entrepreneur (Founder dunnhumby, The Female Lead & Starcount)
Send us a textEdwina Dunn OBE is best known as co-founder of the international data analytics company Dunnhumby, a business she launched from her kitchen table with her husband Clive Humby in 1989. By 2011, Dunnhumby had grown to be a company of 1500 people, reaching 350 million customers in 25 countries. Dunnhumby were the innovators behind the creation of the Tesco Clubcard scheme and widely credited with redefining the relationship between retailers and customers worldwide.Now retired from Dunnhumby, Edwina is currently CEO of Starcount, a digital start-up that measures the global tastes and trends of 1.7 billion people...
2022-01-30
1h 00
dunnhumby Customer Science Podcast
Episode 7 | Customer First Business Practices for Inflationary Times
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby discuss Customer First business practices for how grocery retailers can respond to inflation.
2022-01-24
26 min
Customer First Radio
'Episode 8 | Customer First Business Practices for Inflationary Times
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby discuss Customer First business practices for how grocery retailers can respond to inflation.
2022-01-24
26 min
dunnhumby Customer Science Podcast
Episode 6 | Retail Media at dunnhumby
Dave Clements talks with Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby about what Customer First means in Retail Media and shares some info on the new dunnhumby retail media platform.
2022-01-10
18 min
Customer First Radio
Episode 7 | Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby
Dave Clements talks with Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby about what Customer First means in Retail Media and shares some info on the new dunnhumby retail media platform.
2022-01-07
18 min
dunnhumby Customer Science Podcast
Episode 5 | What Customer First Means in Retail Media
David Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media.
2022-01-07
28 min
dunnhumby Customer Science Podcast
Episode 4 | Customer First Approaches for Category Management
David Ciancio talks with Daryl Wehmeyer, Head of Category Management, North America for dunnhumby about what Customer First means.
2022-01-07
28 min
dunnhumby Customer Science Podcast
Episode 3 | Grant Steadman, President of North America for dunnhumby
David Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model.
2022-01-07
15 min
dunnhumby Customer Science Podcast
Episode 2 | The 2021 Retailer Preference Index: Who’s winning and why
The 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future.
2022-01-07
15 min
dunnhumby Customer Science Podcast
Episode 1 | What it means to be Customer First
In the first episode of Customer First Radio, Dave Clements, Global Head of Retail for dunnhumby and David Ciancio, Global Head of Grocery for dunnhumby kick off the series by discussing what it means to be a truly Customer First business, share which retailers and brands today embody a Customer First mindset, and examine how Customer First materialized during the pandemic with retailers.
2022-01-07
19 min
iamtheCODE Podcast
Discovering Your Purpose| S5E6: In Conversation with Edwina Dunn - Finding Your Purpose Through Data.
Lady Mariéme welcomed Edwina Dunn, Big Data Pioneer and founder of Dunnhumby & Starcount, to the iamtheCODE Podcast. They both shared their love for data. Dunn was awarded an OBE in the 2019 Queen’s Birthday Honours for services to Data and business in the UK. Along with their husband, Clive Humby, she co-founded Dunnhumby, the company which pioneered data-driven marketing through the Tesco Clubcard loyalty scheme. She is now chief executive at data science consultancy Starcount and also spearheads the What I See Project - a not-for-profit initiative to promote the voices and experiences of women from a...
2021-10-29
1h 00
Customer First Radio
Episode 6 | Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby
David Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media.
2021-10-06
28 min
Women in Data Podcast
Ep.43 Alison Williams - The value in thinking differently
This week, Karen is joined by Alison Williams, Head of Data Management and Governance at Dunnhumby. From a university degree in History, to leading a team of 140 data professionals, Alison has faced many challenges in her career. In this episode, she shares how she came to realise that her unconventional way of approaching data-related problems is her strength. She also discusses the importance of understanding different personality profiles and ways of thinking to improve effectiveness and collaboration across teams. Enjoy! ***************************** Show notes: ***************************** Alison spoke about: Insights personality test She recomm...
2021-09-29
24 min
Upstream Podcast
Uplift - Episode 3: Seize the Data - Big Data, Entrepreneurship, with a touch of football
In episode 3, we delve into the world of Big Data and entrepreneurship. Sam Carter, CEO of Fospha and Gianluca Carrera, Chief Solutions Office of dunnhumby unpack the key principles behind a ‘good capture’ that is insightful to businesses and respectful of their customers before launching into the challenges of being an entrepreneur - wildly agreeing more than predicted. Recorded just before the Euros 2021 semis, it appears one of our speakers has either done some data crunching or is a psychic.
2021-07-27
52 min
The Featured Scholar
Lizzie Kelly-Dyson / Step outside your comfort zone
SPECIAL GUEST Lizzie Kelly-Dyson is a UX Designer and co-founder of Ladies That UX. Lizzie grew up in Harrogate, North Yorkshire, before moving to Manchester to study web development. She's worked as a UX Designer for BBC Sport, Booking.Com and dunnhumby. Always looking for the next challenge and step outside her comfort zone, Lizzie is also co-founder of non-profit global organisation that promotes women in tech. In this episode we discuss being proactive, equality and helping others step outside their comfort zone. HIGHLIGHTS 01:33 UX defined 04:26 Ladies That UX 08:48 Talk UX 13:35 Dot...
2021-07-01
24 min
Inteligencia Humanizada [Esp]
Sergio Gómez Colmenarejo · Staff Research Engineer en DeepMind // ReMotive @LAPIPA
En 2021, cuando la inteligencia artificial apenas comenzaba a ocupar un lugar central en la agenda empresarial, ReMotive y LA PIPA IS LA PIPA, bajo el liderazgo de Alex Lawton, ya estaban creando espacios de conversación con las mentes más brillantes del mundo en IA.En este episodio histórico, mantenemos una conversación con Sergio Gómez, Staff Research Engineer en DeepMind, la organización que está redefiniendo lo que es posible en el campo de la inteligencia artificial avanzada. DeepMind, fundada en Londres y adquirida por Google en 2014, es un referente mundial...
2021-06-25
58 min
HR Insights
Series 2: Fairness, Care and where C&B goes next…
Our next episode of HR Insights – The Podcast is available now! Emily Ramji chats to Sarah Leverson, Facebook’s Director of Compensation & Benefits for the EMEA region. Prior to Facebook Sarah developed reward strategies at eBay, PayPal and data science experts Dunnhumby. Sarah and Emily discuss the how the events of 2020 have forced organisations to think differently about their C&B strategies, with Sarah sharing examples of the practical steps Facebook has taken to address the needs of its workforce. Emily also taps into Sarah’s thoughts on how the C&B function will evolve in the...
2021-06-17
30 min
Jazz Shapers
Data-Science Leaders dunnhumby Co-Founder & The Female Lead Founder Edwina Dunn
Edwina Dunn on Jazz Shapers Encore with Mishcon de Reya. Jazz Shapers in association with Mishcon de Reya broadcasts every Saturday at 9am, with a repeat on Monday at 5am, just before the Business Breakfast. Presented by broadcaster and Mishcon de Reya’s Director of Business Development Elliot Moss, Jazz Shapers shares music from the risk takers, leaders and influencers of jazz, soul and blues, alongside interviews with their equivalent in the business world: entrepreneurs who have defined and shaped business categories and ways of operating, defying convention and have gone on to achieve great success. With more than 900 people, Mi...
2021-05-08
28 min
Made By Women
Edwina Dunn: Big Data Pioneer, Founder of Dunnhumby, Chair of Starcount
She revolutionized the world of retail and consumer goods when her data-science company, dunnhumby, developed a groundbreaking store loyalty program. Learn how she found success with Big Data—and about her mission to bring more women into leadership roles. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2021-04-22
22 min
Customer First Radio
Episode 5 | Ted Eichten, Head of Price & Promotions, North America for dunnhumby
2021-03-17
20 min
LID Radio
Examining the amazing contributions of women in marketing with Katy Mousinho and Giles Lury
KATY MOUSINHO is now enjoying a life of ‘freedom and flexibility’, having forsaken the world of full - time working to pursue multiple activities including writing, health and fitness, travel and helping out small businesses with their brand and marketing strategy. As former Managing Director of The Value Engineers and with 30 years’ experience in insight and brand strategy, she has gained abroad perspective on the world of consumers and brand, having worked with a diverse range of clients across categories and countries. LinkedIn: https://www.linkedin.com/in/katy-mousinho-98b6411 GILES LURY is a VW Beetle-driving, Lego watch-wea...
2021-03-17
51 min
Customer First Radio
Episode 4 | Daryl Wehmeyer, Head of Category Management, North America for dunnhumby
2021-02-17
28 min
Customer First Radio
Episode 3 | Grant Steadman, President of North America for dunnhumby
David Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model.
2021-01-25
15 min
Customer First Radio
Episode 2 | Erich Kahner, Associate Director of Customer Strategy at dunnhumby
The 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future.
2021-01-08
15 min
Customer First Radio
Episode 1 | What it means to be Customer First
In the first episode of Customer First Radio, Dave Clements, Global Head of Retail for dunnhumby and David Ciancio, Global Head of Grocery for dunnhumby kick off the series by discussing what it means to be a truly Customer First business, share which retailers and brands today embody a Customer First mindset, and examine how Customer First materialized during the pandemic with retailers.
2021-01-06
19 min
Small Talk: Work | Play | Build
S1E7 - Hiring Virtually: Lessons from dunnhumby India with Manoj Madhusudanan
We welcome our first podcast guest Manoj Madhusudanan, Head of dunnhumby India, to talk about managing a virtual workforce, especially aspects of virtual hiring such as onboarding virtually, getting people on the same page, and building a people-driven culture at work. There are some amazing insights here from Manoj so tune in!
2020-11-30
23 min
CIONET
David Jack – CTO & CPO of dunnhumby – Powering the future with the ‘human engines’
In this #LeadershipDeepDive episode, David Jack, CTO & CPO of dunnhumby, talks with Hendrik Deckers about the challenges of transformation within the world’s leading company in customer data science, the ongoing productisation of services and the value of the humans behind it. During this conversation, David also talks about his “nudging” management and leadership styles and how an impostor syndrome can actually become a strength. Watch this interview to learn and be inspired by David Jack who has more than 30 years of experience in the IT industry and has, in his own words, "one of the coolest CTO jobs in the wo...
2020-11-09
1h 12
The Wealth Edit Podcast
Wealth Edit: Edwina Dunn discusses her career, Starcount, and The Female Lead
On this episode, we talk with Edwina Dunn about her business called The Female Lead. After getting fired from her job, Edwina Dunn and her husband started their own business called Dunnhumby. Now, as one of the leading technology gurus, she continues to make big strides in the data world. She also started The Female Lead which is a nonprofit where women tell their stories and give younger generations role models to follow. She shares several pieces of advice as follows: · Real people with real stories are far more interesting than fiction. · Do not feel thre...
2020-10-22
38 min
Mark Up
Gianluca Carrera, Chief Solutions Officer di Dunnhumby
L'intervista del direttore di Mark Up, Cristina Lazzati, a Gianluca Carrera, Chief Solutions Officer di Dunnhumby, azienda internazionale che attraverso la scienza dei customer data fa in modo che il grado di soddisfazione del rapporto tra insegne e clienti cresca
2020-09-19
48 min
The Tech Recruitment Show
Episode 10: The Tech Recruitment Show with Meera Pankhania
In this week's episode, we're joined by Meera Pankhania, Global Early Careers Lead, Dunnhumby. An advocate for helping young people get their foot in the door, Meera talks us through how she got started in her career, from interning at Manchester United to her current role at Dunnhumby. Discussing her passion for early careers, Meera tells us about Dunnhumby's virtual internship programme, why organisations have so much work to do in terms of unconscious bias and offers her advice to students looking at education vs internship options at this time. You can reach o...
2020-07-23
41 min
TOS : The Other Side
FI&B Ep 3: Mentorship, Leadership and Reflection with Manoj Madhusudanan
We're back! This time with the 3rd episode of our all-new series, From Insti & Beyond, which we're running in collaboration with the Alumni Relations Cell of IIT Madras. This week, we are thrilled to welcome Manoj Madhusudanan, CEO of India Operations at Dunnhumby - a global leader in customer data science. Over the course of his career, Manoj has primarily worked in consulting and professional services but he also started his own venture a couple of years ago. In this week's episode, he brings all that rich experience to the fore in one of the most candid and insightful...
2020-07-18
41 min
eCommerce Deep Dive
Getting More Reviews on Amazon and Beyond with Peter Bond
In Episode 15, John breaks down product review strategy with Peter V.S. Bond, Vice President of Retail Strategy at Power Reviews. Peter answers questions like, “What are some creative ways to generate organic reviews?” and “How do you deal with bad reviews?”. The two lay out important strategies for brands to stay engaged with customers across the digital landscape. About the Guest: Peter V.S. Bond is Vice President of Retail Strategy at PowerReviews (www.powerreviews.com), a SaaS platform provider that unifies and amplifies the voice of the consumer through authentic feedback like product...
2020-07-14
36 min
The CPG Guys
Customer Data Science with dunnhumby's José Luis-Gomes
All week Peter V.S. Bond & Sri Rajagopalan bring to you our discussion with Jose Luis-Gomes president NA dunnhumbyWe discussed various topics :1.) The mission of #dunnhumby2.) What has the pandemic done to shopper behavior?3.) Is #amazon the winner4.) Are store visits changing?5.) Is #ecommerce sticky and here to stay?6.) Has #omnichannel retail arrived - this and many more topics he answered can be found on our channel : 👉 Consumer Engagement in an Omnichannel World 👈Fi...
2020-07-13
45 min
SLLY Speaks Careers
Rejection after hundreds of interviews and interviewing your future employer
From a role in politics - to manager at an event, community and co-working space in the heart of the Peckham community - Mwila interviews Khloe Bailey, General Manager at Peckham Levels and SLLY Mentors William and I'Nyambae. We talk about the houses we could have bought with student loan and grant money, obtaining that first job after hundreds of interviews and how to interview your future employer. Visit the Success Looks Like You blog for the full show notes: Episode 3 show notes. Episode 3 speakers: Khloe Bailey, General Manager at Peckham Levels...
2020-04-15
47 min
Legacy Code Rocks
Reducing Technical Debt with Daniel Okwufulueze
When repaying debt, it helps to know how big it is. The same holds for technical debt. The problem is: how do you measure it? Today we talk with Daniel Okwufulueze, a technology leader, programming polyglot, writer, and senior engineer at dunnhumby. Daniel helps us define technical debt and tells us how to quantify it without falling into usual pitfalls while doing so. When you finish listening to the episode, make sure to connect with Daniel on LinkedIn and check out his writings at Medium.com. Mentioned in this episode: Daniel on LinkedIn at https...
2020-04-06
30 min
Happy Market Research Podcast
Issue 2 – Happy MRx Podcast Newsletter
I’m going to start this with a personal note. A big part to achieve happiness is saying, “No.” This is something that has gotten much harder for me in the past few years. As I’ve said, “Yes,” to more things, I’ve found less personal satisfaction and external success. The world is evolving at an increasingly fast pace. This change generates chaos and at the heart of chaos, we find opportunity. For me, and I believe many of us, this creates a growing sense of FOMO (fear of missing out) because we see the opportunitie...
2020-01-17
06 min
Sn Off the Shelf
Podcast: Dunnhumby’s Jose Gomes sees regional supermarkets upping their game
Traditional supermarkets are experiencing a resurgence as a preferred destination for grocery shoppers, Jose Gomes, North America president for dunnhumby, said in an SN Off the Shelf podcast. Dunnhumby recently released its third annual U.S. Grocery Retailer Preference Index (RPI). The study by the global customer data science firm, whose U.S. office is in Chicago, examined the 60 largest retailers in the $700 billion U.S. grocery market to identify which ones have the strongest combination of consumer emotional sentiment and financial performance. This year, H-E-B came in at No. 1, toppling Trader Joe’s, which dipped to No. 2 after finishing fi...
2020-01-14
00 min
MRx News
Microsoft and dunnhumby Announce a Global Strategic Partnership
Microsoft and dunnhumby announce their global strategic partnership where dunnhumby will move its customer insights products to Azure, Microsoft’s cloud platform. This from Clare Barclay, Chief Operating Officer at Microsoft UK: “Retailers sit on vast amounts of data but often struggle to create meaningful insights for themselves or their suppliers. Through this strategic partnership, retailers across the globe will benefit from the powerful intelligence that dunnhumby delivers through its market-leading tools with the scale, security and speed-to-market that has become synonymous with the Azure platform.” Why is this so important? Incorporation of external...
2020-01-14
03 min
Vi er Coop
Carsten Skog om kundeinnsikt og DunnHumby Norge
I denne episoden utvider vi Coop-familien, og blir kjent med DunnHumby Norge. Hva er dette? Og hvordan brukes kundeinnsikten som Coop har om medlemmene sine? Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
2019-11-21
19 min
Let's Talk Loyalty
#6: Driving Loyalty Through Charity
It's been said that loyalty marketing is one of the most powerful and effective tools for any commercial marketer - and Crispin Rogers can prove it.Download this show to hear from the man who originally led the assessment and development of loyalty programmes for Shell worldwide - a notoriously challenging industry to drive profitable customer behaviour. Crispin shares insights across fuel retail and payments and then shares his own truly big idea - to access the £7 BILLION of unspent loyalty points in the UK market alone - helping customers donate them to the charity of...
2019-10-09
1h 00
Podcastepisodes - Consensus Network
EP36: Buy, Borrow and Die: Bitcoin Style
I am in a financial position that may seem somewhat unusual to you. You see, the IRS rewards me for my real estate investments by taxing me less. If, on the other hand, I keep my income in the bank, or invest it in traditional equities or bonds, the IRS shows me no mercy!Admittedly this is by design. I am a real estate professional. One of the great benefits to that designation is that all of my passive losses flow through my personal tax returns. In other words, all that depreciation and mortgage interest I get...
2019-10-07
00 min
FLP, the Finance Leadership Podcast
"Staying Relevant As Machines Get Smarter" with Digital Health Futurist Maneesh Juneja. (UK).
"What are the skills that they need to remain competitive and stay relevant to their customers? And it's not only the soft skills but it's also the digital skills. The other point here is about TRUST." GBD71. Digital Health Futurist Maneesh Juneja's career spans nearly 20 years working with data to improve decision-making across several industries. In this conversation with AICPA & CIMA's Samantha Watson, he explores the convergence of emerging technologies to see how they can make the world a healthier and happier place. Inspired by the innovation culture of Silicon Valley, he reveals why “Will The Robots Take My...
2019-08-14
33 min
FLP, the Finance Leadership Podcast
"Staying Relevant As Machines Get Smarter" with Digital Health Futurist Maneesh Juneja. (UK).
"What are the skills that they need to remain competitive and stay relevant to their customers? And it's not only the soft skills but it's also the digital skills. The other point here is about TRUST." GBD71. Digital Health Futurist Maneesh Juneja's career spans nearly 20 years working with data to improve decision-making across several industries. In this conversation with AICPA & CIMA's Samantha Watson, he explores the convergence of emerging technologies to see how they can make the world a healthier and happier place. Inspired by the innovation culture of Silicon Valley, he reveals why “Will The Robots Take My...
2019-08-14
33 min
Speaking Business podcast
40 Decision Making with Data with Maneesh Juneja
Each week I invite one of my speakers to talk about their life, work, passions and leisure so that you can get to know the person who is the speaker behind the mic. My guest this week is Maneesh Juneja, Digital Health Futurist, or as we call him MJ. In this episode we talk all things technology but with some talk of gadgets too, which I absolutely love. Maneesh also tells us why all business and organisation are going to be in the business of health. Bio Maneesh Juneja is a Digi...
2019-01-17
32 min
Bounty0x Podcast
#42 - Loans backed by your cryptocurrency
On this episode of the Bounty0x podcast, we speak to Zak Prince CEO of Block FiBlockFi is a secured non-bank lender that offers USD loans to cryptoasset owners who collateralize the loan with their cryptoassets. BlockFi holds clients' Bitcoin and Ether with a registered custodian and issues loans in USD to their bank accounts. Currently operating in a beta launch, we lend in 35 US states to retail investors and companies. Zac's experience includes leadership roles at multiple successful tech companies. Initially in adtech, where he was a part of two successful...
2018-11-22
26 min
Podcastepisodes - Consensus Network
Ep16: Leveraging your Crypto with Fiat Loans: Zac Prince of BlockFi
As bitcoin, blockchain and other distributed ledger technologies become more mature, you will see a lot of the same financial models as you do for traditional assets like real estate and stocks—models that have been around for a long time.For example, the earliest recognized futures trading exchange was the Dojima Rice Exchange established in 1710. And now, the Chicago Board of Options Exchange sells bitcoin futures contracts.Not too far in the future, you will see bitcoin treated like any other commodity in the financial markets. Whether that’s good or bad for crypto can...
2018-11-11
00 min
The IAB UK Podcast
The Sound of Nonference special
Explore all the sounds of Nonference in true binaural style in this special one off episode produced in partnership with Acast.Hear interviews with Jamie Morton of My Dad Wrote A Porno fame, Spotify, RYOT Studio, Voxly, dunnhumby Media, Mindshare and many more of the session hosts and attendees from our first ever Nonference at London’s Tobacco Dock.If it’s voice assistant fantasies, liquid nitrogen meringues and the second largest gong (well, technically a tam tam) in Europe you’re after, then sit back, plug in and enjoy these next 15 minutes of Non...
2018-11-01
16 min
Fund 81
Cryptocurrency Venture Investing: The Questions Every VC Should Ask
In this Fund81 podcast interview, Dave Balter, the CEO of one of our MergeLane portfolio companies, Flipside Crypto, shared his perspective on investing in the cryptocurrency space. I invited Dave to join us for four reasons: He is one of the most engaging and entertaining speakers I know. He has the ability to explain complex things in an easy-to-understand way - something I have found rare in the cryptocurrency space. He is obsessed with and extremely knowledgeable about cryptocurrency. Because he is both a serial entrepreneur and a venture investor, he has an interesting perspective from both sides of the...
2018-10-08
30 min
Stats + Stories
Personalizing The World | Stats + Stories Episode 14
Paul Hunter is managing director of Customer Knowledge at Dunnhumby. Customer Knowledge is understanding what customers feel, think and do to empower Dunnhumby’s clients strategies. Dunnhumby works with the world’s largest retailers and brands. Paul has over 25 years in leveraging data and technology to improve marketing decisions.
2018-07-31
34 min
dunnhumby Customer Science Podcast
8 Technology Innovations in Retail and the Companies Behind Them
Kyle Fugere of dunnhumby Ventures discusses the emerging technology trends impacting retailers, and some of the innovative start-up leading the space.
2016-06-30
00 min
dunnhumby Customer Science Podcast
Rapid Globalization Of Black Friday
Julian Highley discusses his research on the changing shopper behaviors and global expansion of Black Friday.
2015-11-21
00 min
dunnhumby Customer Science Podcast
What Price And Promotion Have to Do With Customer Loyalty
Howard Langer, managing director of dunnhumby's new Price and Promotion group, discusses how data enables retailers to deliver pricing that builds customer loyalty.
2015-10-20
00 min
dunnhumby Customer Science Podcast
The Future Of Retail
dunnhumby's Dave Clement scans the horizon to predict what the future of retail holds in store for us, covering themes from transparency, social media, and the sharing economy to accelerating globalization and the rise of health & wellness.
2015-08-26
00 min
dunnhumby Customer Science Podcast
Creating the Right Company Culture
dunnhumby CEO Simon Hay discusses the importance of the right company culture, how it drives innovation, and why it's crucial for engaging employees for the long term.
2015-07-28
00 min
dunnhumby Customer Science Podcast
Improving Healthcare with Customer Science
Patrick Johnson discusses the launch of dunnhumby Health and how healthcare providers can lower costs and improve patient experiences with customer science.
2015-07-20
00 min
dunnhumby Customer Science Podcast
BzzAgent on Building Engagement in Social Media
BzzAgent co-founder Jon O'Toole shares his insights on leveraging social media to build brands and what the future of social may look like.
2015-07-08
00 min