Shows
eCW PodcastNavigating MIPS: Strategies for SuccessDiscover how clinicians streamline MIPS reporting, avoid 9% penalties, and improve patient care with eClinicalWorks support, dashboards, and tips for 2025 Medicare compliance.2025-07-2509 min
Healthcare IT Today InterviewseClinicalWorks Reduces Behavioral Health Care Care Planning Documentation Ten-FoldIn this interview, Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative, explains the ways in which they are using eClinicalWorks for behavioral health and how eClinicalWorks has made significant efforts to support a wide variety of behavioral health specific needs. The Mental Health Cooperative is a comprehensive service that includes therapy for children, youth, and adults, a 24-hour unit, home visits, and services to accompany police and fire fighters. Their consumers (the word Isham uses), 98% of whom are covered by Medicaid, often have very severe illnesses.One of the cooperative’s biggest achievements was to...2025-07-0907 min
eCW PodcasteCW Podcast: BH Module Enhances Mental Health ServicesDiscover how Mental Health Cooperative (MHC) in Nashville transformed their behavioral health care delivery with the eClinicalWorks 24-hour care module. In this episode, we welcome Megan Isham, Senior Clinical Systems Manager at MHC, who shares their transformative journey and the impact of this tool on their operations. With the growing recognition of behavioral and mental health, it's crucial to understand that delivering mental healthcare involves a broad spectrum of services. From outpatient therapy and counselling to crisis management, detox, and residential programs, each service comes with unique requirements. This podcast dives into how MHC has leveraged these capabilities to...2025-06-0613 min
eCW PodcasteClinicalWorks RCM Services Drives 99% Acceptance RateDiscover how eClinicalWorks RCM service has enhanced the operational efficiency and financial health of New England Community Medical Services. The practice, which caters to over 50 providers in skilled nursing and assisted living facilities, saw an improvement in their financial metrics, notably achieving a 99% first-pass acceptance rate and reducing average payment receipt days to 26. Key to their success was the seamless integration of eClinicalWorks RCM, which offered easy access to real-time analytics and comprehensive reports, thereby streamlining their revenue management process. The adoption of eClinicalWorks' flexible platform options, including eClinicalMobile and eClinicalTouch, further optimized their workflows, enhancing provider satisfaction and...2025-01-3104 min
eCW PodcastA Fresh Start to eClinicalWorksIn this podcast episode, Chris Noyes from Texas Family Medicine delves into his journey of establishing a new practice with reduced upfront costs and scalable solutions. Dr. Noyes shares his firsthand experiences of navigating different EHR systems and why he ultimately returned to eClinicalWorks after exploring alternative EHRs. In this engaging conversation, learn how the Fresh Start program from eClinicalWorks has empowered Dr. Noyes to manage costs effectively, adapt seamlessly to increasing patient loads, and maintain high-quality care without overwhelming expenses. The podcast highlights the unique customization features that eClinicalWorks offers, allowing practices to tailor patient portals and chart sections t...2025-01-3007 min
eCW PodcastMaryland Endocrine Workflow TransformationIn this episode of the eClinicalWorks Podcast, hear how Maryland Endocrine transformed its operations and culture. Faced with the decision to change their EHR, the practice implemented eClinicalWorks, including the web version and eClinicalMobile. These strategic enhancements resulted in significant benefits, including the receipt of $40,000 in payments on the first day that electronic statements were enabled. By optimizing front-office operations and embracing technology, Maryland Endocrine has streamlined workflows, improved patient communications, and energized their staff. Whether you are in healthcare or interested in transformative success stories, this episode offers valuable insights and strategies.2025-01-2809 minHealthcare IT Today InterviewseClinicalWorks Cloud and healow Providing Value to HealthNetHaving attended multiple eClinicalWorks user conferences, one of their big efforts was to move all of their users to the eClinicalWorks cloud. eClinicalWorks had made a big investment in cloud and they wanted all of their users to benefit from the reliability, scalability, and benefits of being on the cloud.
With this in mind, I sat down with V Cantrell, MD, CMO at HealthNet and Abigayle Gomez, EMR Director at HealthNet, at the eClinicalWorks annual conference to learn more about their recent move to the eCW cloud. They shared with me what went into the decision to move to the...2024-12-0914 min
eCW PodcastCutting Costs and a Seamless Improvement in CareDiscover how Phoenix Pointe Psychiatry transformed from a fledgling startup to a thriving independent practice in just six months with the help of eClinicalWorks Revenue Cycle Management Services. Psychiatric Physician Zakary Call shares his journey of launching his practice to meet Arizona's urgent need for psychiatric care. By leveraging eClinicalWorks expertise in billing and collections, Phoenix Pointe achieved a remarkable 98% first-pass acceptance rate and 98% net collections, all while reducing administrative burdens and operational costs. Call’s story highlights the tangible benefits and impressive results of partnering with eClinicalWorks, enabling him to focus on providing exceptional patient care. 2024-08-2111 min
eCW PodcastKnow Your No-Shows and Optimize Your ScheduleDive into the future of healthcare with our latest eClinicalWorks podcast episode on healow’s No Show Prediction Module. Discover how this AI-powered tool is revolutionizing patient care by significantly reducing no-shows and last-minute cancellations. Hear from Stephanie Boik, director of quality and risk manager at CenterPoint Health, as she shares the remarkable impact of implementing this predictive technology. Learn how CenterPoint has enhanced patient access and optimized schedules, ensuring that every appointment slot is used efficiently. This episode is essential listening for healthcare professionals looking for innovative strategies to improve operational efficiency and patient satisfaction. Tune in to ex...2024-08-0510 min
eCW PodcastSay Hello to Easy Joint Documentation with eClinicalWorksDiscover eClinicalWorks Rheumatology module and how it can benefit your practice. In this episode of the eClinicalWorks Podcast, host Marzia Fatimah speaks with Archana Sampath, lead product analyst for the module. Designed for rheumatologists, orthopedists, and physical therapists, this module allows for joint documentation on patients' Progress Notes. With a user-friendly interface, providers can easily document joint conditions and use disease activity calculators to calculate scores. Best of all, there are no associated costs with enabling this module. User guides and training materials are available on my.eclinicalworks.com. Tune in to learn more about this powerful tool for...2024-07-1607 minHealthcare IT Today InterviewsAI and eClinicalWorks in the Cloud at United DigestiveAccording to Rich Eels, VP of Innovation & Integration at United Digestive, the company is committed to continuous improvement. This trait works well with eClinicalWorks in the cloud, given the ability of a cloud service to introduce new features quickly. Running on Microsoft Azure also provides access to many resources and features.
United Digestive makes extensive use of the patient access features of eClinicalWorks, allowing patients to view schedules and book appointments online. One of the exciting new features, thanks to AI, is the system's ability to go through a patient list when some patient has cancelled an appointment, and...2024-06-2110 minHealthcare IT Today InterviewsA Big eClinicalWorks Transformation at Maryland EndocrineMaryland Endocrine has quickly made the big journey from paper billing to on-site payments. The company had eClinicalWorks installed since 2004 (they were actually eClinicalWorks' 34th customer), but when Kimberly Stahl, Practice Administrator, came to the company, it was still collecting payments by sending paper bills by post. Bills were often delayed for months or never sent at all. The company's eClinicalWorks deployment had not been updated for years and was suffering from the bugs of outdated software.
Stahl helped to save the eClinicalWorks deployment, after which the company rapidly modernized its workflow. Patients face a kiosk when they enter...2024-06-1713 min
eCW PodcastSkyrocket RCM Productivity with eClinicalWorks & healowJoin us as we explore the exciting journey of New York's Dermatology Specialists with their CEO, Gil Messer. In this episode, we dive deep into the process of their optimization services, from the initial assessment to the realization of tangible outcomes. Learn how their front-end denials decreased by 40% and how they managed to drop their claims submission lag by over 50% through strategic optimization. Understand how eCW’s real-time eligibility check and patient-friendly tools have drastically improved their patient experience and front-desk productivity. Tune into this episode to understand the immense potential of optimization services for your practice's growth and ex...2024-06-0411 min
eCW PodcastBoosting Data Analysis in HealthcareDiscover eClinicalWorks® Business Optimizer (eBO®) reports with Eric Pamperin from Indiana Health Centers. Discover how eBO reports help healthcare practices analyze and utilize data effectively, identify gaps and areas of improvement, and streamline practice workflows. Learn about the real-world impact of implementing custom eBO reports to save time, optimize resources, and ensure the highest quality of patient care. Explore the immense potential of eBO reports and how they can drive success in your healthcare practice. 2024-02-0807 minHealthcare IT Today InterviewsPredictive Analytics from eClinicalWorks Serves Front-line ClinicsCareSTL Health has to conserve resources. As a federally qualified health center (FQHC) in St. Louis, MO, CareSTL Health serves people with no insurance. Patients often have trouble getting access to health cares services, suffer from serious illnesses, and need a lot of reassurance and communication to establish trust. Analytics in their eClinicalWorks EHR helps this front-line organization in several ways, according to Chief Medical Officer Hari Nallapaneni, M.D. Watch this interview with Hari Nallapaneni MD, for more details about this FQHC and its approach to healthcare for the most needy.
Learn more about CareSTL Health: https://carestlhealth...2024-01-2220 minHealthcare IT Today InterviewsTalkiatry Finds Features and Flexibility in eClinicalWorksTalkiatry is a telemedicine service connecting psychiatrists with patients suffering from depression, bipolar disorder, substance abuse, and other common mental health and behavioral problems. This market is an especially complex area of health care for many reasons. In this video, CEO Robert Krayn talks about how Talkiatry addresses the needs of patients by leveraging their eClinicalWorks EHR platform.
Learn more about Talkiatry: https://www.talkiatry.com/
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Health IT Community: https://www.healthcareittoday.com/
2023-12-2912 minHealthcare IT Today InterviewsSuncoast Community Health Centers Saved Money and Reduced Frustration with eClinicalWorks' Cloud EHRFor Suncoast Community Health Centers, moving to a cloud-based EHR was a no-brainer. Not only did it save them money, but it also reduced staff frustration and stress. The move also helped improve the organization’s resilience through better redundancy and disaster recovery. With careful planning, cross-department collaboration, and help from their EHR partner, eClinicalWorks, the migration to the cloud was seamless.
Healthcare IT Today sat down with Dorrie Paquin-Brown, Director of Special Projects at Suncoast Community Health Centers (SCHC) and Edward Martinbor, CIO at SCHC to learn more about their impetus to move to the cloud and the be...2023-11-1417 min
eCW PodcastEnhancing Clinical workflows with eClinicalWorks v12: A Providers perspectiveJoin us for a live eCW Podcast with Dr. Ammar as he shares his experience with eClinicalWorks V12, discussing the new features that have improved workflows and documentation time in his practice. Dr. Ammar also shares how his practice stays updated on the latest features and training for eClinicalWorks V12. Learn how eClinicalWorks V12 can enhance clinical workflows in healthcare practices from a provider's perspective.2023-10-2707 min
eCW PodcastCloud EHR and healow Patient EngagementDiscover how Carson Medical Group streamlined its operations and improved patient engagement by transitioning to eClinicalWorks Cloud EHR and healow patient engagement solutions. We discuss the benefits of the solutions, including improved productivity, reduced costs, streamlined documentation, and increased patient satisfaction. We also explore how PRISMA has helped providers access clinical data seamlessly. 2023-10-2708 min
eCW PodcastCombating Physician Burnout and improvingPatient Outcomes with EHR OptimizationJoin Orlando Perez, MIS director at Betances Health Center, in this podcast as he shares their success story of optimizing EHR with eClinicalWorks. Learn how EHR optimization improved patient outcomes through streamlined operations and combating physician burnout. Please tune in to discover how it can benefit your practice. 2023-10-2707 min
eCW PodcastTransform Your Practice with the PGM DashboardDiscover the power of the eClinicalWorks® Practice Growth Management (PGM) Dashboard in our latest episode. Join our guest, Cyril Thomas, as he discusses the importance of growth strategies for medical practices and how the PGM Dashboard can help you achieve your goals. Gain insights on key performance indicators (KPIs) for front, mid, and back-office operations, and learn how to leverage these metrics to make data-driven decisions for your practice.2023-09-2110 minHealthcare IT Today InterviewsRecent Clinical Efficiency Improvements in eClinicalWorksAt the recent eCW Enterprise Summit, I learned how Version 12 of eClinicalWorks includes important conveniences that are saving time and reducing clinicians' frustration. We sat down with Danielle Graham, EMR Clinical Integrations Manager at The Little Clinic, to learn more about how this EHR update is helping her and the clinicians at her organization. She explains in this video the value of the rightchart panel, the floating toolbar, and the upcoming playlist feature which are making an appreciable difference for her and her clinicians.
Graham finds that version 12 shaves "a minute or two" off of the clerical tasks required f...2023-09-1108 min
eCW PodcastUnlocking Reporting Capabilities in eBODiscover how custom reports in the eClinicalWorks Business Optimizer™(eBO®) can enhance patient care by offering a more comprehensive understanding of your patient population. In this podcast, we speak with Ron Franklin, Senior Health Information Analyst at Hampton Roads Community Health Center in Portsmouth, Virginia, about how implementing custom reports has given them better insight into their practice. Learn about the custom productivity report that tracks patient visits, allowing them to close gaps and increase provider productivity. With the help of these reports, Hampton Roads has managed to improve its overall productivity from 60% to 75% and aims to reach 90% in the...2023-08-3110 min
eCW PodcastEmpowering Communities, Analytics for Better Patient CareThe eCW Podcast speaks with Geli King-Brown, senior director of quality management at Healing Hands Ministries (HHM), about how her organization is expanding its locations and services to extend healthcare to those who can’t afford it. Geli discusses how the Patient-Centered Medical Home (PCMH) program has helped the organization standardize the care it provides by establishing policies, procedures, and workflows. By using eClinicalWorks® PCMH and HEDIS analytics, HHM can identify subgroups of their patient population with specific conditions or diseases and see the quality improvement process around them. With the embedded reports, Geli and her team can efficiently tra...2023-08-0712 minHealthcare IT Today InterviewsHyndman Area Health Centers Improves RCM Process with Help from eClinicalWorksDespite the sudden and unexpected departure of financial leaders at Hyndman Area Health Centers, new management was able to quickly improve their revenue processes by collaborating with eClinicalWorks. The Hyndman team is now more efficient, streamlined, and able to deliver financial information in a timely manner.
Healthcare IT Today met with Dr. Brian Stratta, Interim Chief Executive Officer and Chief Medical Officer of Hyndman Area Health Centers (HAHC) to learn more.
Learn more about Hyndman Area Health Centers at https://hyndmanhealth.org/
Learn more about eClinicalWorks at https://www.eclinicalworks.com/
Find more great health IT content: https://www...2023-07-2713 minHealthcare IT Today InterviewsHow eClinicalWorks Integrates Disparate DataData sharing and interoperability are spreading too slowly in health care, and even if a doctor manages to get all the data, its varied formats make it hard to draw insights from.
eClinicalWorks has tackled the problem with a product called PRISMA, which can search across multiple providers and provide a unified view of recent visits, test results, etc. In this brief video, Jose M. Rocha, Director of the Corporate Business Office at First Choice Neurology, explains how such integration can produce better care.
Learn more about First Choice Neurology: https://www.fcneurology.net/
Learn more about eClinicalWorks: https...2023-07-2107 minHealthcare IT Today InterviewsUrban Health Plan Leverages AI from eClinicalWorks to Reduce No-Shows by more than 50%Urban Health Plan, a federally qualified community health center with locations in New York City, uses artificial intelligence from eClinicalWorks to identify patients who are more likely to miss their appointments. Personalized outreach to these patients has resulted in more than a 50% drop in the no-show rate for this patient category. The savings has allowed Urban Health Plan to increase patient access through additional hours and more same-day appointment slots.
Alison Connelly-Flores, Chief Medical Information Officer at Urban Health Plan (UHP), presented these amazing results at eClinicalWorks’ Health Center Summit held in Boston, MA. Healthcare IT Today caught up Co...2023-07-1408 minHealthcare IT Today InterviewsHealthWorks of Northern Virginia Gained More Control After Moving to eClinicalWorks Cloud EHRTroubleshooting EHR and system issues at HealthWorks of Northern Virginia used to involve up to five different vendors. It was a nightmare. By moving to eClinlcalWorks’ cloud-EHR, they eliminated many of their system issues and now only have one vendor to deal with. Contrary to the prevailing belief, HealthWorks’ gained MORE control of their environment by moving to the cloud.
Healthcare IT Today had the chance to sit down with Jesse Burke, Director of IT at HealthWorks for Northern Virginia to have a conversation about their migration to the cloud. During our conversation we busted a few myths about movi...2023-07-1315 min
eCW PodcastExperience a More Efficient EMR with V12In this episode of eCW podcast Dr. Seth Eaton from MedPeds in Laurel, Maryland, discusses the adoption of version 12 of eClinicalWorks Electronic Medical Records. The upgrade to version 12 was browser-based and a major cultural shift from the desktop version earlier. Some of the new features that have had the biggest impact on productivity are better-managed order sets and macros, and easier ways of communicating with patients through messenger, web, and text. The transition to version 12 not only brought about positive changes in billing but also took advantage of the educational components of the National Conference. 2023-05-1010 min
eCW PodcastKeeping Patients Safe and CompliantIn this podcast episode, Kunal Wagh discusses the Safety and Compliance Dashboard feature of eClinicalWorks that helps practices monitor potential patient safety issues and ensure compliance. The dashboard provides access to over 180 Key Performance Indicators (KPIs), including unlocked encounters, percentage of uncoded allergies, and inaccessible tasks, which can be added to a "watch list" for easy monitoring. By using the dashboard, practices can identify potential issues and take corrective action to ensure patient safety. The dashboard is available to all eClinicalWorks customers by default. It can be accessed by admins and co-admins with the option to grant access to...2023-03-0610 min
eCW PodcastClinical Testing Hackathon for V12 ReleaseIn our latest episode of the eCW Podcast, hear from our own Sharmeelee Tasto how clinical and technical teams collaborated in person and online in unscripted testing of eClinicalWorks V12 before its release to customers. The hackathon, as it’s referred to, was a recommendation from the Patient Safety Board to increase clinician involvement in the prerelease exercise of unscripted testing to identify software bugs, patient safety concerns, and usability issues. Tune in to hear how the exercise went.2022-12-2107 minHealthcare IT Today InterviewsEmbracing the eClinicalWorks Cloud to Support Medical Practice ExpansionAs a healthcare organization expands, this often would mean their IT staff would have to source a local data center vendor and everything that's involved with hosting your EHR on a private cloud that is reliably close to the new locations. Needless to say, this type of effort isn't an overnight process and could slow down the expansion.
This was exactly the challenge that Bryant Stetz, Director of Operations at Rothman Orthopaedics, faced as his organization continued to grow their organization nationwide. While they could expand in the same location without too much trouble, the bottleneck of fin...2022-12-1207 min
eCW PodcastOptimizing EHR Performance at a Virginia Health CenterVirginia’s Johnson Health Center wasn’t maximizing use eClinicalWorks, but EHR Implementation Services optimized their engagement with the browser version and improved customization and care delivery.2022-11-0909 minHealthcare IT Today InterviewseClinicalWorks Invests $100 Million in Microsoft Cloud ServicesAs we continue to shift healthcare into a more digital world, it’s important to have a reliable Cloud to back up and store all of the data and digital solutions. But how do you know which Cloud is the right one for your organization? eClinicalWorks (eCW) went through this process a couple of years ago and is so pleased with their decision to go with Microsoft Cloud that they are investing over $100 million in Microsoft’s Azure cloud services. We sat down with Sam Bhat, Vice President of Sales and Co-Founder at eCW, to learn more about these deci...2022-10-3119 min
eCW PodcastHow Alerts Promote Accountability and Better CareOne of the lesser-known aspects of the eClinicalWorks EHR, Rules Engine Alerts contain enormous power to improve care by holding providers accountable for attending to care issues as they arise. Jose Rocha of Performance Medical Management explains how a practice can use alerts to help ensure that providers and staff deal with care issues on the spot, capturing all necessary claims data.2022-10-2006 min
eCW PodcastBridge to the Future of Behavioral Health DocumentationThe latest eClinicalWorks Behavioral Health module offers Bridge Community Health Clinic, an FQHC in Wausau, Wisconsin, the tools they need to deliver quality care. Dr. Dakota Kaiser, Clinical Director of Behavioral Health, cites phased treatment plans, the Data, Assessment, and Plan tool, integrated timer, in-place editing, and new options to protect patient confidential as key features for his organization.2022-05-2311 min
eCW PodcastHow eClinicalWorks RCM Service Boosts EfficiencyIn response to the COVID-19 pandemic, Pioneer Physicians Network, a 70-provider organization in the Greater Akron, Ohio area decided to “right size” their practice. They used Revenue Cycle Management services from eClinicalWorks to shift burdensome work off their staff, allowing them to maximize the effectiveness of existing personnel and resources. Pioneer centralized their eligibility processes, made check-in more efficient, reduced days in A/R by up to 25%, has improved collections, and enabled providers to meet their quality benchmarks more consistently.2022-04-2711 min
eCW PodcastHandling Hospital Notifications With Direct MessagingIn this edition of the eClinicalWorks Podcast, Farah Saeed, a member of the Interoperability Team at eClinicalWorks discusses the importance of practices received ADT (admission, discharge, and transfer) notifications from hospitals for patients under their care. By enabling Direct messaging and using the eClinicalWorks Transition of Care Notifications dashboard, practices can keep up with the status of their patients moving among care settings, helping to ensure they are delivering the best possible care.2022-02-0910 min
eCW PodcastPDMP Software for Prescribing of Controlled SubstancesIn this edition of the eClinicalWorks Podcast, host Brian Saal and eClinicalWorks's own Deb Wade discuss how the Prescription Drug Monitoring Program (PDMP) software in eClinicalWorks helps providers run drug checks and safely prescribe opioids and other controlled substances to their patients. They explore how eClinicalWorks works with prescription drug monitoring programs nationwide to ensure prescriptions are warranted and dosages are appropriate. With PDMP from eClinicalWorks, providers have the tools they need to comply with all state and federal regulations, discourage pharmacy shopping, and ensure effective pain control.2021-11-1107 min
RCM Consultants - Medical Billing Marketing, RCM Automation, Data, and AI.eCW eClinicalWorks "Analytics" ReviewWe will review eCW eClinicalWorks "Analytics" module in their cloud based application. We'll tell you exactly what it does and does not do. I thin you'll be surprised. We certainly were.2021-11-0108 min
eCW PodcastCaring is Sharing (Data) at Innova Primary CareIn this edition of the eCW Podcast, we talk with David Uptagrafft, Director of Operations at Innova Primary Care. He discusses how eClinicalWorks® Population Health tools such as eBO® and the eClinicalWorks Chronic Care Management solution have helped Innova accurately track physician performance and outperform many larger organizations’ quality metrics.2021-09-1609 min
eCW PodcastImproving Patient Safety by Reducing Uncoded AllergiesWhen entries in providers’ Progress Notes don’t match standard abbreviations in the medication database, uncoded allergies can arise. Such uncoded allergies will not trigger drug allergy alerts, which can lead to patient safety issues. eClinicalWorks has developed a mapping tool to automatically convert uncoded allergies to coded allergies, helping providers handle them properly. In this edition of the eClinicalWorks Podcast, Chief Medical Information Officer Dr. Brian Jacobs explains what uncoded allergies are, how they arise, and how the EHR is helping doctors eliminate them. From penicillin and sulfa drugs to herbal remedies, vitamins, and everything in between, eClinicalWorks is h...2021-08-2411 min
eCW PodcastApplying Social Determinants of Health in ArizonaTo mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic. In this edition of the eCW Podcast, we hear how Wesley Community and Health Centers in Phoenix, Arizona, a Federally Qualified Health Center, uses eClinicalWorks® to focus on Social Determinants of Health to improve care...2021-08-1112 min
eCW PodcastStrengthening Patient Engagement in PhoenixTo mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic. In this edition of the eCW Podcast, Lizbeth Cobb, Manager of HR Optimization at Mountain Park Health Center in Phoenix, Arizona, explains how the practice has used contactless check-in, online booking, and post-visit surveys to...2021-08-1110 min
eCW PodcastUsing hello2healow for Patient Outreach in FloridaTo mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic. In this edition of the eCW Podcast, Kirsty Gutierrez, Vice President of Health Center Services at Metro Inclusive Health in St. Petersburg, Florida, explains how her practice has used healow TeleVisits and hello2healow™ to re...2021-08-1111 min
eCW PodcastImproving Front-Office Workflows With eClinicalWorksIn this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked tools. They focus on how these features can help medical practices of all sizes and specialties streamline their front-office workflows, concentrate their efforts on direct patient care, and promote better medical outcomes.2021-07-2810 min
Health Professional Radio - PodcasteClinicalWorks - One Patient, One Record ApproachGirish Navani, CEO and Cofounder of eClinicalWorks, a leader in healthcare IT solutions discusses PRISMA, the healthcare industry's first health information search engine that leverages a "one patient, one record" approach for fast and accurate decision-making that can be lifesaving. This platform helps to better know patients and provide more effective clinical care and can even cut patient wait times from approximately 30 minutes to 10 minutes.
#eClinicalWorks #PRISMA
Girish Navani helps set the company’s vision, leading efforts to grow and expand all aspects of the business, and actively manages its Research & Development pursuits. His ef...2021-07-2710 min
Health Professional Radio - PodcasteClinicalWorks - One Patient, One Record ApproachGirish Navani, CEO and Cofounder of eClinicalWorks, a leader in healthcare IT solutions discusses PRISMA, the healthcare industry's first health information search engine that leverages a "one patient, one record" approach for fast and accurate decision-making that can be lifesaving. This platform helps to better know patients and provide more effective clinical care and can even cut patient wait times from approximately 30 minutes to 10 minutes.
Girish Navani, CEO and Cofounder of eClinicalWorks.
Girish Navani helps set the company’s vision, leading efforts to grow and expand all aspects of the business, and actively manages its Research & Development pursuits. His efforts as...2021-07-2510 min
eCW PodcastHow Population Health Solutions Improve Patient Outcomes and ExperiencesThis edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning among care settings, and those in need of behavioral health services, the result can be more unified and holistic care and better outcomes.2021-07-1509 min
eCW PodcastMaking the Most of eClinicalWorks Billing and RCMNew options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won’t want to overlook. 2021-06-1008 min
eCW PodcastBack to Basics: Better Referral ManagementFollowing up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.2021-05-2603 min
eCW PodcastHow Software Updates Promote Usability and Patient SafetyRegularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.2021-05-1205 min
Health Professional Radio - PodcasteClinicalWorks – Liberation of DataTushar Malhotra, Director for Interoperability Strategy and Business Development at eClinicalWorks discusses how they help providers improve interoperability, have greater access to live data, the Carequality and CommonWell Health Alliance networks, and securely exchange over 50 million records per month with other practices and hospitals. He talks about why the liberation of data is essential, and the strategies to meet this need as the next step for the U.S. healthcare system.
Tushar Malhotra, Director for Interoperability Strategy and Business Development at eClinicalWorks has more than a decade of experience in Healthcare IT industry and is responsible...2021-05-0309 min
eCW PodcastHow Patient-Facing Technology Is Improving CareFind out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and southern Arkansas.2021-04-2910 min
eCW PodcastStrengthening Patient Engagement During a PandemicIf your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both ensured continuity of care throughout the pandemic and helped further empower families.2021-04-1411 min
eCW PodcastIntegrating a Comprehensive Vaccine SolutionThe eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.2021-04-0110 min
eCW PodcastInternists Associates Adapted to the Challenges Presented During the PandemicListen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.2021-03-1911 min
eCW PodcastUsing Messenger, Scribe, and Kiosk to Serve PatientsAt Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has made mobile documentation a breeze, and Kiosk means better previsit planning and an end to the clipboard questionnaires dreaded by patients and providers alike!2021-03-1709 min
eCW PodcastA One Patient, One Record Approach to Healthcare | Wearable Health DevicesWearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the healow app integrates with a growing array of wearable health devices, from blood pressure cuffs and health monitors to glucometers and scales — and how information from such devices quickly becomes a useful part of the patient’s health history. 2021-02-1711 min
eCW PodcastA One Patient, One Record Approach to Healthcare | healow InsightsAs healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and providers alike, providing for discrete EHR data, point-of-care alerts, and faster medical record retrieval. Payers and providers alike can now enjoy a full encrypted and secure solution for their data exchange needs. 2021-02-1709 min
eCW PodcastA One Patient, One Record Approach to Healthcare | PRISMAEffective interoperability has long been sought as the “holy grail” to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the growing strength of nationwide networks, including Commonwealth® Health Alliance and Carequality. Hussie Elhaj, a member of the Business Development and Enterprise Strategy Team, explains how eClinicalWorks practices now exchange an astounding 2.5 million patient records each day, meaning providers have the most complete and up-to-date clinical data to guide better medical decision-making. 2021-02-1710 min
eCW PodcasteClinicalWorks Helps Hyndman Area Health Center Create a Safety NetListen to CEO William Kurtycz explain how Hyndman Area Health Center used eClinicalWorks Business Optimizer (eBO®) and the eClinicalWorks® Chronic Care Management module to close gaps in care and improve quality measures. Training and support teams from eClinicalWorks helped get the practice set up and running, enabling them to take full advantage of the capabilities of the eClinicalWorks EHR and integrated Population Health tools.2021-02-0311 min
eCW PodcastLeveraging Technology and the Impacts on Allied Physicians of MichianaHear how Michelle Hurtt was able to leverage multiple tools from eClinicalWorks® and measure and track their effectiveness. Kiosk and Messenger Campaigns have helped create a more efficient front office workflow for Allied Physicians of Michiana. Listen as Michelle Hurtt explains how both HEDIS® and eBO® analytics were used to track and display results.2021-01-2010 min
eCW PodcastThirlby Clinic Takes a Proactive Approach Using healow to Close Care GapsDr. Steven Lamie discusses how healow TeleVisits™ and the CCM module have reshaped the Chronic Care Management program at the Thirlby Clinic. He explains how they have recently adopted healow CHECK-IN™ and healow® Open Access® into their workflow to create a more efficient process for their patients.2021-01-0610 min
eCW PodcastReinventing a Practice for Unprecedented TimesDavid Uptagrafft, Director of Operations at Innova Primary Care, shares how his practice was able to overcome the challenges presented during the COVID-19 pandemic. Innova Primary Care was able to operate without any gaps in care thanks to telehealth, online appointment booking, the eClinicalWorks® Chronic Care Management module, and healow Pay™ with card on file.2020-09-0111 min
NACHC Health Center Advocacy in Minutes#FQHC Endures The Pandemic With The Help Of EClinicalWorksAshley Clement describes how Southeast Community Health Systems made the switch to the eClinicalWorks® EHR at the end of 2019. With the use of different training aids and marketing materials, the health center was able to notify their patients of their telehealth adoption during the COVID-19 pandemic. Ashley Clement explains how they combined features of the EHR with healow TeleVisits™ to continue meeting their patients' needs.2020-08-1210 min
eCW PodcastHealth Center Avoids Gaps in Care With eClinicalWorksWe spoke with Renee Oates of Primary Care of Southwest Georgia and found out how she was able to use healow TeleVisits™ to manage the coronavirus pandemic and to maximize usage of available resources from eClinicalWorks. 2020-08-1010 min
eCW PodcastFQHC Endures the Pandemic With the Help of eClinicalWorksAshley Clement describes how Southeast Community Health Systems made the switch to the eClinicalWorks® EHR at the end of 2019. With the use of different training aids and marketing materials, the health c2020-08-1010 min
eCW PodcastTelehealth Podcast Series: Expanding the Range of Specialty Care | OrthopedicsPalak explains how orthopedic specialty groups have effortlessly added healow TeleVisits to their workflows during the pandemic. Televisits are helping cut down on no-shows, integrating seamlessly into the eClinicalWorks EMR, and working in conjunction with Patient Portal and healow Open Access™ appointment booking.2020-07-2008 min
eCW PodcastTelehealth Podcast Series: Expanding the Range of Specialty Care | PediatricsAmandeep describes how pediatric groups have taken to eClinicalWorks telehealth solution and are using all the tools eClinicalWorks has to offer — from campaign notifications to customizable questionnaires and wearable tracking devices. She emphasizes the optimal user experience and how televisits can be accessed across many different device platforms while being completely secure and HIPAA-compliant.2020-07-2008 min
eCW PodcastTelehealth Podcast Series: Expanding the Range of Specialty Care | GastoenterologyMinesh discusses how gastro specialty groups are using televisits to provide a more efficient patient experience, and how eClinicalWorks is regularly enhancing the software to make it even more accessible to both the patient and provider. He shares how a Florida gastro group is helping to prevent unnecessary urgent care visits.2020-07-2009 min
eCW PodcastTelehealth Podcast Series: Expanding the Range of Specialty Care | Behavioral HealthJimeet speaks about how patients have been asking for televisits, and how, because of the COVID-19 pandemic, they have finally gained traction. Behavioral health specialty groups have benefited greatly from the eClinicalWorks telehealth solutions, which have made physicians more easily accessible to their patients.2020-07-2010 min
eCW PodcastHow Telehealth Is Pushing the Boundaries of HealthcareListen as Dr. Jeff Gelblum Sr. of First Choice Neurology out of Florida describes the practice’s shift to using healow TeleVisits™ almost exclusively during the COVID-19 pandemic. From chronic care appointments to new patient2020-07-1310 min
eCW PodcastReinvent Your Practice Series: Post-Visit ProcessThe pandemic has shown practices that engagement and satisfaction are the most important factors for patients. For a practice to be successful in today’s environment, they must continue to grow and evolve to meet all their patients' needs and expectations. Hussein Elhaj discusses how expanded service surveys, wearable tracker data, Patient Portal access, Chronic Care Management (CCM,) and Transition Care Management (TCM) services are a few of the products that continue to help drive patient care. Change is inevitable; the patient experience will be what sets a practice apart from all the rest.2020-06-2912 min
eCW PodcastReinvent Your Practice Series: Appointment ProcessAs practices begin to reopen, rather than reverting to the old ways of operating, many offices realize this is a great opportunity to reshape their Patient Engagement. In this podcast, Sidd Shah explains the need for reformatting the appointment process during the COVID-19 era. From automating the office visit through text message notifications and reminders to contactless check-in, the entire appointment has been conveniently streamlined for the patient.2020-06-2911 min
eCW PodcastReinvent Your Practice Series: The Digital Front OfficeRakhee Langer explains how the front office can easily move to digital visits with convenient online appointment booking from healow Open Access and payment collection using healow Pay. Telehealth continues to be the way most patients prefer to meet with their providers. healow is constantly working to enhance their products, from screen sharing to tracker integration. Hear what’s new and what’s on the horizon for healow TeleVisits™.2020-06-2911 min
eCW PodcastBuilding a Better Network in OhioPioneer Physicians Network, an independent physician group in Northeast Ohio, has used PCMH recognition and participation in CPC+ to develop a more structured and disciplined approach to care. As a result, the network realized the value of opening after-hour clinics to serve patients who would otherwise continue to go to local emergency departments. The network is now improving ED utilization, controlling costs, and better understanding the urgent care needs of their patients.2020-06-2910 min
Health Professional Radio - PodcasteClinicalWorks® healow Telehealth SolutionsRakhee Langer, Vice President, healow telehealth solutions at eClinicalWorks®, a leader in healthcare IT solutions, discusses the healow telehealth platform features and capabilities that are contributing to better decision making and patient care. She talks about the importance of telehealth during the COVID-19 pandemic, social distancing, and beyond. Healow logged more than 10 million minutes in the first 10 days of April 2020.2020-05-0800 min
eCW PodcastCoast to Coast and Right In Between: Palmer College of Chiropractic ClinicsPalmer College of Chiropractic Clinics needed a flexible and integrated EHR system. They wanted one system, one database, and one patient record and eClinicalWorks was the answer. After switching to eClinicalWorks, they used data to standardize their workflows and improve internal processes for patients, students, and providers.2019-12-1610 min
eCW PodcastUsing eClinicalWorks for Life-Saving ScreeningsIn this edition of the eClinicalWorks Podcast, Compass Medical explains how they use eClinicalWorks templates and Order Sets to create a workflow to identify and screen patients at risk for lung cancer. Nearly 3,000 patients have been screened thus far, with numerous cases of early-stage cancer detected and treated.2019-11-1812 min
eCW PodcastTelluride Medical Center: On the Primary Care FrontierNestled in a remote part of the Rocky Mountains, the Telluride Medical Center is 65 miles from the nearest hospital and faces a unique set of challenges in providing care to a community of 5,000 people that can increase to 25,000 or more during the height of ski season. In this live edition of the eCW Podcast, Practice Manager Paula Scheidegger, RN, and Kathryn Beck, RN, discuss how they use the eClinicalWorks EHR and Population Health tools to meet the challenges of daily documentation, improve the continuity of care, and obtain the visibility they need, from the practice level, to care teams...2019-11-1110 min
eCW PodcastInteroperability: The Key to Complete Patient InformationEagle Physicians and Associates has always been committed to obtaining complete patient information to guide medical decision-making. With the rise of nationwide interoperability networks, Dr. Robert Fried has taken a leading role in helping shape systems that can ensure maximum visibility of each patient's record. Today's interoperability solutions are meeting that goal in ways that cost less — in time and money — than the point-to-point interfaces of old.2019-07-0813 min
eCW PodcastBuilding a Culture of Patient Safety with eClinicalWorksNorth Carolina's Eagle Physicians and Associates have taken a leading role in developing a culture of patient safety, working both within the eClinicalWorks EHR and with an advisory group of physicians and pharmacists to develop and implement ever stronger guidelines for safe use of EHR technology.2019-06-2412 min
eCW PodcastTCM: A Single Scoreboard Leads to Clear WinsWhen MMR Healthcare started using Transition Care Management from eClinicalWorks, they learned the chronic heart failure, falls, and influenza were the leading causes for hospital readmissions among their patients. With unified dashboards to keep all providers informed about each case, they have improved compliance with follow-up appointments, helped patients with their medications, improved patient education around diet and lifestyles, and reduced their hospital readmission rate down to 10-12%, well below the national average of 18%.2019-04-0911 min
eCW PodcastHCC: Speaking a New Healthcare LanguageFor Dr. Martha R. Rodriguez, Hierarchical Condition Category (HCC) coding is really a language of its own, and one that today’s practices must learn in order to effectively deliver quality care and manage their budgets. The HCC module from eClinicalWorks has helped her practice more accurately risk-stratify patients, leading to better care. Providers at MMR Healthcare are thinking differently than before, and speaking a common healthcare language — with dramatically improved results.2019-04-0911 min
eCW PodcastCCM: Easing the Burdens of Chronic IllnessWhile MMR Healthcare had always provided chronic care, in 2014 they begun using the CCM module from eClinicalWorks. They partnered with a local pharmacy college, increased contact with vulnerable patients in-between visits, and avoided unnecessary hospitalizations and readmissions. While few patients with chronic illnesses are cured of them, the CCM program has helped educate patients, keep them in closer touch with the practice, and improved their quality of life.2019-04-0909 min
eCW PodcastHEDIS®: Putting an End to Data NightmaresDr. Martha R. Rodriguez used to have data nightmares every time her practice was inundated with lists from insurers showing gaps in patient care. Since using the HEDIS module and dashboard from eClinicalWorks, her practice now has templates that can work with real-time data to proactively close those gaps in care. Plus, knowing which patients need which tests allows them to easily create Messenger campaigns for more effective patient outreach.2019-04-0908 min
eCW PodcastFrom Go-Live to Optimizing Your EHRThe eClinicalWorks EHR is a powerful tool for transforming any medical practice, but too often practices don't take full advantage of all that eClinicalWorks has to offer. With Optimization Services, providers get the on-site training they need to maximize the utility and value of their healthcare IT. The tools are all there — our experts can help you make full use of them.2019-03-2711 min
eCW PodcastTCM: Tracking Patients in Real Time for Better CarePatients are most vulnerable when transitioning from an acute care setting back to their primary care provider and home. Reducing readmissions requires proactive management of patients — reconciling medications, ensuring the home setting is safe, and keeping in close contact with the patient. With Transition Care Management from eClinicalWorks, Adult Medicine of Lake County is tracking patients in real time, getting actionable data at the point of care, and lowering readmission rates.2019-03-1208 min
eCW PodcastHEDIS®: Quality Care and Leverage in ContractsAccurate risk-stratification is essential for any practice to succeed with value-based care. Adult Medicine of Lake County enjoys high HEDIS® scores — which both reflects quality care delivery and has given them leverage in negotiating managed-care contracts. The practice no longer waits weeks for patient data and can better track their snowbird patients in-between appointments. Better data means better tracking, leading to higher reimbursements and the ability to expand service to their patient population.2019-03-1207 min
eCW PodcastHCC: Improving Coding With Every EncounterAdult Medicine of Lake County has taken the guesswork out of coding by implementing Hierarchical Condition Category (HCC) coding for all patient visits. More accurate patient information supports quality care. With all six of the practice’s providers having ready access to a list of care gaps for each patient, the encounter is more productive, and Adult Medicine is eliminating that end-of-the-year rush to close gaps in care. At the same time, better coding helps support higher reimbursements.2019-03-1208 min
eCW PodcastCCM: Beyond the Four Walls and the 15 MinutesWith Chronic Care Management from eClinicalWorks, Adult Medicine of Lake County went from zero CCM patients to 800+ in 10 months. They are addressing patients’ needs beyond periodic, 15-minute appointments. CCM coordinators stay in touch with patients, building real relationships. Clinical staff enjoy better visibility into patient cases. Many patients who would previously have been hospitalized are now treated at a walk-in clinic. And compliance and patient satisfaction rates have skyrocketed.2019-03-1213 min
eCW PodcastHow Interoperability Promotes Better Care in Central FloridaAdult Medicine of Lake County, serving a largely geriatric population in a rural area north of Orlando, Florida, has successfully implemented interoperability solutions through eClinicalWorks. Exchanging patient data and tracking each patient’s history have been key factors in providing high-quality care to their patients, who include many seasonal residents; controlling costs by improving visibility and thus reducing redundant and unnecessary tests; and even deterring patients who may be seeking an office visit solely to obtain an opioid prescription.2019-02-0411 min
eCW PodcastPCMH: How Analytics Drive Better CareCareAs a relatively new and fast-growing Federally Qualified Health Center, Centerpoint Health of Ohio needed to find ways to ensure that they were properly coordinating the arrays of health services they offer, including medical, dental, pediatrics, behavioral, and OB/GYN services. With the help of eClinicalWorks, the health center has access to the analytical tools they need to ensure they are providing high-quality care and closing gaps in care — and have achieved recognition as a Patient-Centered Medical Home.2019-01-2209 min
eCW PodcastHow Interoperability Fine-tunes a Neurology NetworkAt the 2018 National Conference in Nashville, Tennessee, eClinicalWorks’ Brian Saal sat down with Jose Rocha, director of Neurosciences Corporation in Florida, to find out how First Choice Neurology’s many providers are using interoperability solutions to reduce costs and improve the continuity of care across dozens of practice locations. Now, with eClinicalWorks, the latest patient records are just a few clicks away — promoting better quality care and lowering the risk of physician burnout.2019-01-0811 min
eCW PodcastBetter Documentation Today!There was a time when eClinicalWorks was steering providers away from dictation products. But today’s EHRs have come of age, and feature seamless integration with voice-to-text technologies that are giving providers the power, flexibility, and freedom to document Progress Notes more easily — and more accurately — than ever before. Rory Glowik, a member of the Business Development team at eClinicalWorks, explains what’s behind the dictation renaissance, and how eClinicalWorks Scribe is helping doctors save precious minutes with every encounter throughout their work day.2018-12-1011 min
eCW PodcastSolving the Data PuzzleWithout effective ways to access and organize what’s clinically relevant in an ocean of patient data, providers and practices will remain lost at sea. Farah Saeed, an expert in interoperability at eClinicalWorks, explains how, through participation in nationwide networks, providers can enjoy access to the all the patient data they need while retaining their eClinicalWorks EHR. And eClinicalWorks is going still further, with development of the Prizma health information search engine to help doctors focus on the most important and clinically relevant data needed to improve patient care.2018-12-1015 min
eCW PodcastCan I get a little help here?!Today’s EHR is a powerful tool for documentation, capable of doing just about anything the physician requires to deliver quality care safely. But the key to successful use lies in having a powerful virtual assistant capable of helping the doctor navigate the functions and features of the EHR without losing their place. In this podcast episode, eClinicalWorks experts explore how Eva, the eClinicalWorks Virtual Assistant, is helping physicians streamline their workflows. From filling prescriptions and booking appointments to comparing Progress Notes, recalling patient records, checking for drug interactions, and much more, Eva is destined to be your office su...2018-12-1012 min
eCW PodcastStrengthening Patient Engagement in IllinoisFounded in 1929, the Christie Clinic provides comprehensive healthcare services to thousands of patients through more than 20 locations in Champaign, Illinois and surrounding communities in East-Central Illinois. They have successfully implemented a full suite of Patient Engagement tools to improve access to the more than 35 specialties they offer. More than two-thirds of the clinic’s 180 providers use healow Open Access® for online appointment booking, and many patients have access to their records through the MyCare Patient Portal, supported by a help desk where even senior managers take a turn interacting directly with patients.2018-11-2611 min
eCW PodcastLong Distance Relationships Made Easy with TelevisitsTwo Florida practices joined the eCW Podcast to discuss how they are using healow TeleVisits to better serve patients who may not need or be able to make a physical office visit every time they need medical services. Amber Folk, CEO at The Clark Clinic, discussed how a rural practice used telemedicine for advanced care planning, follow-up visits, and to answer families’ medication questions. Dr. Prasanthi Reddy at Jacksonville’s Rainbow Pediatric Center explained how her practice has successfully implemented TeleVisits to serve families of children with ADHD who need to check with their providers every few months.2018-10-0809 min