Shows
The Payments Space™The Payments Space, Episode 30: PPD Entry Compliance for ACH OriginatorsWay back in the last millennium, the ACH Network was focused almost entirely on PPD entries as Direct Deposit of Payroll took off. In this episode, ePayResources’ Angelica Larrañaga, Director, Payments Education, starts off a series of discussions around ACH Originator compliance by Standard Entry Class Code with a look at PPD uses cases; authorization requirements; benefits to the Originator and the Receiver; and the role of our new Originator Education Community in keeping ACH Originators informed and compliant.2025-06-2615 minThe Payments Space™The Payments Space, Episode 29: Managing Instant Payments Risk and ComplianceAs FedNow® and RTP® continue to grow, ePayAdvisors’ Crissy Terry and Amber Schweiger visit The Payments Space to share insights into the value of audits and risk assessments for instant payments, common findings in these engagements, and the impact of the discontinuation of the Zelle standalone app.2025-06-2615 minThe Payments Space™The Payments Space, Episode 28: Adding Reg E Disputes to Your Annual Audit ScheduleHost Anne-Marie Leake welcomes back Crissy Terry and Amber Schweiger of ePayAdvisors to talk about why financial institutions should conduct a Reg E disputes audit, including its importance to risk mitigation, consumer protection, and operational efficiency. And no discussion of Reg E would be complete without a reminder of how it differs from – and works in tandem with – the Nacha Rules!2025-06-1810 minThe Payments Space™The Payments Space, Episode 27: Fighting Fraud With the ACH Rules, Part 2Stephanie Hottle, AAP, APRP, Director, Payments Education, joins host Anne-Marie Leake for part two of their discussion of recent and upcoming changes to the Nacha Operating Rules, focusing on the fraud monitoring rules going into effect in 2026; why performing a baseline risk assessment now is an important part of preparing for these changes; and how originators can stay informed on compliance obligations in our new Originator Education Community. This episode's compliance insight is vital to all ACH participants and stakeholders.2025-06-1114 minThe Payments Space™The Payments Space, Episode 26: Fighting Fraud With the ACH Rules, Part 1Stephanie Hottle, AAP, APRP, Director, Payments Education, joins host Anne-Marie Leake to unpack changes to the Nacha Operating Rules in 2024 and 2025 that support the fight against fraud, laying the groundwork for a Part II discussion of the fraud monitoring rules going into effect in 2026. This episode's compliance insight is vital to all ACH participants and stakeholders.2025-04-2310 minThe Payments Space™The Payments Space, Episode 25: ePayAdvisors' New Services and Demystifying the ProcessHost Anne-Marie Leake is joined once again by ePayAdvisors' Crissy Terry and Amber Schweiger to talk about the new services that ePayAdvisors offers; the timeline and process for a typical audit or risk assessment engagement; and the importance of ODFIs educating their Third-Party Sender originators on their audit requirement. 2025-03-0509 minThe Payments Space™The Payments Space, Episode 24: The Hurdles of DIYHost Anne-Marie Leake is joined by ePayAdvisors' Crissy Terry and Amber Schweiger to talk about why DIY may not be the right approach when your institution’s compliance and risk management are at stake. Listen in to find out the importance of a testing vs. inquiry only approach and why It can pay off for your institution in the long run to outsource these very important tasks to outside experts. 2025-02-1911 minThe Payments Space™The Payments Space, Episode 23: Last Chance for ISO 20022 Wire Migration Readiness!The clock is rapidly ticking down on migration to the ISO 20022 message format for the Fedwire Funds Service, effective March 10, 2025. No matter where your institution is in the preparation process, this episode is required listening as Tracy Marshall, SVP, Technology and Support, ePayResources, and Fred Gibbons, Vice President and Deposit Operations Payment System Officer, Jefferson Bank, walk you through the importance of a risk-based analysis approach to getting ready; the threat of reputation risk that looms if you do not test adequately; and the myriad of dependencies you may not have considered yet. It might be late, but it is...2025-01-2132 minThe Payments Space™The Payments Space, Episode 22: The Great EqualizerIn the last of the episodes recorded at Nacha's Payments 2024, guest host Peter Davey, The Payments Jedi, sits down with Dean Jenkins, Principal Digital Strategist for Q2, one of ePayResources' Vendor Partners. Listen in as they discuss the holistic approach to improving the workflow of payments; driving SMB adoption from the outside in; and how technology levels the playing field.2024-12-0310 minThe Payments Space™The Payments Space, Episode 21: Should My Hair Be on Fire?In our next-to-last episode recorded at Payments 2024, The Payments Jedi, Peter Davey, talks with Erika Baumann, Research Director, Commercial Banking and Payments, Datos Insights, about what happens – and what financial institutions should do – when 42% of companies report they will be leaving their FIs for access to faster payments, and 61% of FIs believe they have already lost clients to fintechs. The answer, of course, is partnering.2024-10-2211 minThe Payments Space™The Payments Space, Episode 20: Payments at the Speed of TikTokRecorded in the ePayResources booth at Payments 2024, guest host Peter Davey, The Payments Jedi, poses some important questions to Joe Proto, payments industry influencer, innovator, and leader, and recipient of ePayResources' first-ever Lifetime Achievement Award in 2022. Listen in as Joe shares invaluable insight from his decades as a payments senior executive and fintech entrepreneur, including why the fintech-FI relationship is so important and what the new generation of CFOs is looking for.2024-09-2411 minThe Payments Space™The Payments Space, Episode 19: Getting Comfortable With Instant PaymentsPayments 2024 showcased Nacha's inaugural "15 Under 40" award honoring rising stars in the payments industry. Guest host Peter Davey, The Payments Jedi, was fortunate to get a few minutes with award finalist and conference speaker Bridget Hall, Leader of Real-Time Payments for the Americas at ACI Worldwide, to chat about getting financial institutions comfortable with instant payments and finding the right benefits for the different use cases.2024-09-1811 minThe Payments Space™The Payments Space, Episode 18: What Are You Waiting For, Part IIHost Anne-Marie Leake is joined by ePayAdvisors’ Crissy Terry, Vice President, Payments Consulting, to continue the discussion of overcoming barriers to instant payments. The Early Adopter ship has sailed, but you can still be a Fast Follower! Crissy provides important insight into how to hear what your customers or members need even if they aren’t asking for instant payments by name; how to address the number one stumbling block - fraud - by using systems' features and by partnering with solution providers for additional tools; and what ePayResources and ePayAdvisors offer to help you develop your payments strategy and...2024-09-0315 minThe Payments Space™The Payments Space, Episode 17: Storytelling in Your Payments StrategyThe ePayResources booth at Payments 2024 was BUZZING as guest host Peter Davey, The Payments Jedi, sat down with Payments Elsa, aka Angela Murphy, VP of Marketing and Solutions at Pidgin and fintech thought leader. Their conversation covers the importance of telling the story of cost optimization and revenue creation in your instant payments strategy; why you should be looking at migrating wire volume; and the correlation between instant payments and Environmental, Social, and Governance (ESG) principles.2024-08-2710 minThe Payments Space™The Payments Space, Episode 16: From Mag Tapes to FedNow®In her decades with the Federal Reserve Bank, Nell Campbell-Drake, Vice President in Industry Relations of the Federal Reserve Financial Services enterprise, has been an invaluable partner of the Payments Associations and other industry stakeholders. Our guest host Peter Davey, The Payments Jedi, got to visit with Nell at Payments 2024 to discuss the expansion of the U.S. payments ecosystem during her career; the current focus on financial inclusion; and the importance of recognizing generational differences in the marketplace.2024-08-2110 minThe Payments Space™The Payments Space, Episode 15: An Inside Look at the U.S. Faster Payments CouncilGuest host Peter Davey, the Payments Jedi, continues his series recorded at Payments 2024 with Reed Luhtanen, Executive Director of the U.S. Faster Payments Council. They discuss the Council's high-level initiatives in the quest for safe, easy-to-use, ubiquitous faster payments and their contributions to the recently published book Smart Instant Payments.2024-08-1411 minThe Payments Space™The Payments Space, Episode 14: Pix and the Success of Instant Payments in BrazilIn this fascinating episode recorded at Payments 2024, guest host Peter Davey, the Payments Jedi, sits with Caroline Cypriano, Co-Founder & COO of Miami-based JJ4Tech, a fintech member of the U.S. Faster Payments Council and Nacha's Payments Innovation Alliance. Caroline gives us the inside scoop on the success of Pix, the Brazilian instant payments system that has experienced remarkable growth since its launch in 2020.2024-07-3014 minThe Payments Space™The Payments Space, Episode 13: Getting Wired Up for Instant PaymentsGuest host Peter Davey, the Payments Jedi, caught up with Peter Tapling, Managing Director of PTap Advisory, LLC, at Payments 2024 to talk about the importance of building applications to increase the accessibility of FedNow® and RTP® and how standardized APIs can help drive community bank adoption of these instant payment rails. 2024-07-2407 minThe Payments Space™The Payments Space, Episode 12: Fraud That Keeps Us Up at NightAt Payments 2024, guest host Peter Davey, the Payments Jedi, caught up with current Board member and former Chair, Tim Thorson, also the 2024 recipient of our Richard R. Oliver Leadership in Payments Award. Tim discusses why Authorized Push Payment fraud keeps him up at night; the need to protect customers from themselves; and how to keep work from feeling like work!2024-06-1811 minThe Payments Space™The Payments Space, Episode 11: Coffey Talk - What Are You Waiting For?This episode is a must for community banks and credit unions that may be unsure about how or when to test the waters of instant payments. Listen in as ePayAdvisors Board member Lisa Coffey, Chief Innovation Officer for Corporate America Credit Union, and ePayAdvisors’ Tracy Merritt and Crissy Terry have a very important conversation about the perceived barriers to participating in FedNow and RTP; the reputation risk of not participating; receive vs. send strategies; and why now is the best time to dip your toes in!2024-06-1422 minThe Payments Space™The Payments Space, Episode 10: Deep in Payments with Elizabeth McQuerryIn this episode our guest host, the Payments Jedi, talks with Glenbrook Partners' Elizabeth McQuerry about the importance of the accessibility of cross-border payments and the advantage apps have in the consumer cross-border arena.2024-06-1110 minThe Payments Space™The Payments Space, Episode 9: Looking Back - and Forward - With Norman RobinsonJust days away from ePayResources' 50th anniversary, we are delighted to catch up with Norman Robinson, former President and CEO of EastPay, one of our predecessor organizations. Norman shares his perspective on the huge evolution in payments he witnessed in his 44 years in the industry; how smaller financial institutions can benefit from a problem-solving approach to payments; and the easy transition from growing payments to growing plants!2024-06-0510 minThe Payments Space™The Payments Space, Episode 8: The Instant Payments Journey is Easier Than You Think!Guest host Peter Davey, the Payments Jedi, is in The Payments Space with David Watson, President and CEO of The Clearing House at Payments 2024. Listen as they discuss the death of checks, the impact of interoperability on instant payments adoption, and why the journey to implementation is easier than you think!2024-05-2411 minThe Payments Space™The Payments Space, Episode 7: Do You Have FedNow FOMO?Listen in as guest host Peter Davey, the Payments Jedi, talks with Mark Gould, Chief Payments Executive for Federal Reserve Financial Services, at Smarter Faster Payments 2024 to discuss FedNow FOMO, key drivers of adoption, and ISO 20022 wire migration.2024-05-2411 minThe Payments Space™The Payments Space, Episode 6: Wishing Tim Quisenberry a Happy Retirement!Tim Quisenberry, President of ePayAdvisors, is retiring after 18 years with ePayResources and its subsidiary. A genuine and committed relationship builder, Tim has worn many hats during his time with us. Listen in to hear some of his favorite memories, his advice to the generation entering the payments workforce, and what he will - and won't - be doing on Day 1 of retirement!2024-02-2009 minThe Payments Space™The Payments Space, Episode 5: Payments Jedi Peter Davey on Universal PaymentsAdvisor to the ePayResources Board of Directors, ePayConnect Conference Planning Committee Chair, and Payments Jedi Peter Davey of Alloy Labs shares his take on universal payments, kitchen renovations, and why you need to attend ePayConnect 2024.2024-02-0713 minThe Payments Space™The Payments Space, Episode 4: A Close Encounter With Identity TheftIdentity Theft can happen to anyone, at any time, so you can't let your guard down - EVER! Stephanie Hottle, Manager, Payments Education, shares her personal story of ID Theft and what she is doing to make sure it does not happen again. We also chat about all the member services ePayResources has to help you protect yourself, your institution, and your customers or members. 2023-11-0121 minThe Payments Space™The Payments Space, Episode 3: The REAL Truth About NCP Exam Preparation!Anne-Marie Leake chats with Eugene Harmon of Langley FCU and Angelica Larrañaga of ePayResources about preparing for the National Check Professional exam, what works and what doesn't, what it means for your and your institution, and the importance of treating yourself when the experience is over.2023-10-0433 minThe Payments Space™The Payments Space, Episode 2: The Payments Beer Nerds Contemplate the Death of ChecksRecorded at ePayResources' ePayConnect 2023 in Orlando, Florida, the Payments Beer Nerds share their thoughts on the death of checks and a flight of craft beer.2023-08-2254 minThe Payments Space™The Payments Space, Episode 1: Get to Know Jeff Foote, President & CEOIn our first episode of The Payments Space, we talk to Jeff Foote, President and CEO, about Alaska, boyhood dreams, Spotify, adapting to change, and what the future may hold for the payments industry and ePayResources!2023-07-2618 min