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Showing episodes and shows of
Ed@chartmogul.com (ChartMogul)
Shows
Soft Commitment Podcast: – AI, Girişimcilik ve Yeni Ekonomi | Erman Taylan
Soft Commitment #186 | Silikon Vadisi’nin ‘her şey mübahtır’ kafası, 'Specs-driven AI Coding', LLM pazarı röntgeni...
Sevgili teknoloji meraklısı, merhaba. Sekiz seneyi aşkın bir süredir devam eden, binlerce sektör profesyoneli tarafından takip edilen Soft Commitment’a hoşgeldin. Benim sesimle eğitilen bir yapay zeka modelinin seslendirdiği Soft Commitment'ın 186. sayısı için iyi dinlemeler. Soft Commitment'ı arkadaşlarına önermeyi unutma, tabii beğenmeyi ve takip etmeyi de. Bu bölümdeki linkler hemen aşağıda seni bekliyor. Erman Taylan: https://ermantaylan.com/ Sunan: Soft Commitment podcast içerisinde dinlediğiniz djital ikizim / ses klonum, Elevenlabs kullanılarak...
2025-08-04
20 min
Soft Commitment Podcast: – AI, Girişimcilik ve Yeni Ekonomi | Erman Taylan
The New Normal For SaaS, Life After Exit, VC trendleri, ve bolca AI
Sevgili teknoloji meraklısı, merhaba. Yedi yılı aşkın bir süredir devam eden, binlerce sektör profesyoneli tarafından takip edilen Soft Commitment’a hoşgeldin. Benim sesimle eğitilen bir yapay zeka modelinin seslendirdiği Soft Commitment'ın 173. sayısı için iyi dinlemeler. Bu bölümdeki linkler hemen aşağıda:E-bülten linki: https://www.softcommitment.com/Erman Taylan: https://ermantaylan.com/ Sunan: Bu podcast Erman Taylan'ın yapay yeka ile oluşturulmuş klonu tarafından seslendirilmiştir.Prodüksiyon: Olmaz.Media
2025-01-13
12 min
The Startup CEO Show
Profitability vs Venture Funding: Lessons from ChartMogul's Success with Nick Franklin
The latest episode of the Startup CEO Show features an enlightening conversation with Nick Franklin, the visionary behind ChartMogul, a leading subscription analytics platform. Mark McLeod explores ChartMogul's evolution from a niche product to a comprehensive platform for B2B SaaS companies. Nick shares fascinating insights into the state of SaaS metrics, revealing that while core metrics like MRR and churn remain crucial, the rise of AI and metered billing is reshaping the landscape. The discussion touches on ChartMogul's unique position as a barometer for the SaaS industry, offering listeners a rare glimpse into industry-wide trends and...
2025-01-13
59 min
Tekpon SaaS Podcast
263 Subscription analytics built for SaaS growth | Podcast with Sara Archer - ChartMogul
Get a clear picture of how your B2B SaaS company is growing, find new ways to make it grow even more, and easily act on what you learn. ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Connect with Sara 👇 ChartMogul: https://cha...
2024-09-11
21 min
Einfach Komplex – Der Software- und IT-Podcast
Der Non-Dev Tool und Tech Stack (von Heisenware) #63
Wir tauschen die Rollen. Heute ist Burkhard der Fragesteller und Gerrit gibt Einblicke in den Heisenware Tech Stack außerhalb der Entwicklung. Diese Folge gibt dir einen Überblick und teils auch tiefere Einblicke in Software und Tools, die du vielleicht auch in deiner Firma nutzen kannst. Wir behaupten natürlich nicht, dass es der perfekte Stack ist und freuen uns über deine Kommentare zu den Tools, die du nutzt und die wir unbedingt noch kennenlernen sollten. Hier eine (wahrscheinlich unvollständige) Auswahl der Tools, die wir in der Folge vorstellen oder zumindest nennen:Office & Chat: Google Worksp...
2024-07-30
1h 01
#TalentBuzz
How do you hire the best sales reps?
🎙️ Welcome to #TalentBuzz 🐝 In this episode, we delve into the nuances of SaaS sales recruitment with our special guest, Sara Archer, VP of Sales at ChartMogul. Join us as we uncover the strategies that have helped ChartMogul build a successful, data-driven sales team. Episode Highlights: The balance of speed and strategy in hiring: Insights from Sara’s experience with a 41-day hire cycle. Treating recruitment like a sales process: The importance of continuous candidate engagement and pipeline building. Leveraging both inbound and outbound recruitment methods: How to attract top talent while proactivel...
2024-06-17
26 min
Growth Science for B2B SaaS Companies from Mosaic Growth Solutions
5/2/2024: The 9 Principles of Storytelling, Challenger Brands Unite, SaaS Growth in the Future?, What 2 Founders Would Do Next Time
Jeremy Connell-Waite Shares His 9 Principles of Great Storytelling (and a lot more) https://www.linkedin.com/posts/jeremypaulwaite_9-principles-of-better-stories-betterstoriesorg-activity-7147905333754044416-GFa2?utm_source=share&utm_medium=member_desktop Challenger Brands Unite Neal OGrady’s post highlighting that 52% of Fortune 500 companies from 2002 no longer exist https://www.linkedin.com/posts/nealogrady_52-of-the-fortune-500-companies-in-2000-activity-7181668900256854016-90d2?utm_source=share&utm_medium=member_ios How the most popular websites have changed since 1993 https://www.visualcapitalist.com/cp/most-popular-websites-by-web-traffic/ A Bright Spot in SaaS? - Sofia Fa...
2024-05-02
14 min
Move The Needle - Real strategies. Data-driven growth. B2B results that move the needle.
154: Turning Proprietary Data Into Killer Content (Rachel Whitehead, ChartMogul)
Databox is an easy-to-use Analytics Platform for growing businesses. We make it easy to centralize and view your entire company's marketing, sales, revenue, and product data in one place, so you always know how you're performing. Learn More About DataboxSubscribe to our newsletter for episode summaries, benchmark data, and moreLearn how Rachel Whitehead (VP Marketing, ChartMogul) and her team leveraged internal data to create valuable content that drove brand awareness, traffic, and signups.LinksFollow RachelTry ChartMogul
2023-12-20
39 min
ARRtist on AIR - Meaningful conversations with Software & AI leaders
🇬🇧156: 800 applications for an AE position - Best Practices in Sales Recruiting
With Sara Archer - VP of Sales at ChartMogul Recruiting Sales Talent changed significantly over the last 12 months. Nevertheless it is challenging and needs to be thought through in detail. Sara Archer gives Julius Göllner insight in the recruiting processes of ChartMogul and her best practices to attract, select and hire top talent below 30 days. In detail you will hear about: The business model of ChartMogul The importance of a bit of humour in the job description Using the right channels - how to collect traffic for your jobs Building and leveraging your leadership network to trade h...
2023-12-05
54 min
The SaaS Revolution Show
How and Why ChartMogul Became a Multi Product SaaS Company
In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Nick Franklin, Founder & CEO at ChartMogul, who shares how and why ChartMogul became a multi product SaaS company. Nick shares: ✅ Pros and Cons of ChartMogul’s hybrid remote working model ✅ His thoughts on ChartMogul’s competitors exiting ✅ Build vs Buy: ChartMogul’s true competition ✅ Being a multi-product company: why they released their most recent product ✅ One of the riskiest things you can do in life and more! Check out the other ways SaaStock is helping SaaS founders move their business forward: 🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland Book you t...
2023-07-13
46 min
Cloud Radio | A SaaS Podcast
Founder and CEO of ChartMogul: Going Multi-Product
Our Guest: Nick Franklin is the Founder and CEO of ChartMogul, a subscription analytics SaaS suite with over 2,500 SaaS customers. ChartMogul recently launched a new CRM designed for B2B SaaS companies, which combines lead, trial, opportunity, and subscription data in a single platform.Episode Topics:The decision-making process for going multi-product and launching a CRM at ChartMogulNick's insights on over-reliance on expansion - 30%+ from expansion in ChartMogul’s 2023 Retention Report - and new logo productivityNick's advice on capital-efficient strategies for early-stage founders.What are some strategies and considerations for selecting geographical locations for employee rec...
2023-05-23
27 min
Uncharted Podcast
#162: The Story Behind ChartMogul Launching a CRM, Tactical Tips to Motivating Your Team In Difficult Times and How to Avoid Short Term Thinking When it Comes to Your Career featuring Sara Archer
This week's guest is Sara Archer. Sara Archer is a recognized SaaS revenue leader and the VP of Sales at ChartMogul, the leading Subscription Analytics Platform.There she's helped thousands of SaaS founders harness their billing data to make decisions and grow recurring revenue faster.Sara has 10 years building ambitious, international sales teams. Ask her about SaaS metrics, PLG sales, sales methodologies, or sales CRMs.
2023-04-25
17 min
Better Done Than Perfect
SaaS Metrics from $0 to $100M MRR with Sid Jain
How do SaaS metrics evolve throughout the company life cycle? In this episode, we talk to Sid Jain, senior research analyst at ChartMogul. You'll learn about the two overarching categories of metrics, what high and low frequency metrics are, why you should use segmentation and cohorts when analyzing data, and more.Visit our website for the detailed episode recap with key learnings.ChartMogul – Sid’s place of workGitLab KPIJamin BallSaaS Metrics that matter to InvestorsThe SaaS Metrics that MatterSaaStrFollow Sid on Twitter and LinkedInThanks for listening! If you found the episode useful, please spread the...
2023-02-03
37 min
UI Breakfast: UI/UX Design and Product Strategy
BDTP. SaaS Metrics from $0 to $100M MRR with Sid Jain
Today we have another episode of Better Done Than Perfect. Listen in as we talk to Sid Jain, senior research analyst at ChartMogul. You'll learn about the two overarching categories of metrics, what high and low frequency metrics are, why you should use segmentation and cohorts when analyzing data, and more.Please head over to the episode page for the detailed recap and key takeaways.Show notesChartMogul – Sid’s place of workGitLab KPIJamin BallSaaS Metrics that matter to InvestorsThe SaaS Metrics that MatterSaaStrFollow Sid on Twitter and LinkedInThanks for listening! If you...
2023-02-03
37 min
SaaS Open Mic by ChartMogul
Pricing & Jobs to be Done with Matt Lerner of Startup Core Strengths
On this episode of SaaS Open Mic:Two common pricing mistakes founders makeHow to apply the Jobs to Be Done framework to pricing strategyPricing experiments to test for price sensitivity90% of growth comes from 10% of the activitiesMatt has worked with dozens of startups and scaleups in his time at 500 Startups and Startup Core Strengths. A challenge that every company must face at some point is optimizing pricing or setting a price for a new product or feature. Matt shares his perspective on establishing and optimizing pricing using the Jobs to Be Done framework.
2023-01-27
33 min
SaaS Open Mic by ChartMogul
5 SaaS Metrics That Matter to Investors With Jess Bartos Of Salesforce Ventures
On this episode of SaaS Open Mic with Jess Bartos of Salesforce Ventures: Growth needs to endure at high ratesNet Dollar Retention means you’re delivering on your promiseTurn your gross margin into growthRule of 40 is the balance between growth and profitabilityBurn multiples measure growth efficiencyUse your SaaS metrics to tell a great story to your investors
2022-12-16
24 min
Metrics that Measure Up
Saas Metrics for Investors and Execution Decision Making - with Nick Franklin, Founder and CEO ChartMogul
Nick Franklin is the Founder and CEO of ChartMogul, a leading SaaS Metrics Reporting, and Subscription Analytics Platform. Nick worked for five years at ZenDesk, where he led both Europe and then Asia-Pacific before founding ChartMogul eight years ago.With 2,500 B2B SaaS companies as customers, Nick's insights around how companies use metrics to inform decision-making are unmatched. Nick's perspective is that during the earliest days of a B2B SaaS company's evolution, the importance of being able to track metrics begins. An example early on is how pricing and packaging impact customer acquisition and growth. Another...
2022-11-30
35 min
The Ventellect podcast
#42 | From Big Tech to Startup life, Polis Pilavas | VP of Engineering at ChartMogul
42 | "The ex-facebook VP of Engineering", Polis Pilavas | VP of Engineering at ChartMogul In this episode, I’ll be introducing Polis Pilavas, the VP of Engineering at ChartMogul. Starting his education in the UK, he forged not only a successful software engineering career with credits including Facebook and Nielsen but has become and continues to be a successful leader in his own right. His current company, Chart Mogul is an analytics platform for subscription businesses with a global reach. In the podcast, I’ll be discussing: How Polis started his higher education in the UK How...
2022-10-05
1h 03
SaaS Open Mic by ChartMogul
Revenue-Based Financing with Miguel Fernández of Capchase
On this episode of the SaaS Open Mic:How Capchase got startedThe different options for raising capitalDrivers and tendencies in funding and fundraisingRevenue-based financingThe metrics that distinguish the fastest-growing companies
2022-09-06
29 min
SaaS Open Mic by ChartMogul
B2B SaaS Revenue Attribution with Lars Grønnegaard of Dreamdata
On this episode of SaaS Open MicThe challenges of revenue attribution for B2B SaaS businesses The do’s and don’ts of revenue attributionGoogle Analytics for complex sales cycles Why you can’t measure everything but you should measure what you can
2022-07-15
22 min
SaaS Open Mic by ChartMogul
Hiring Global Talent With Liina Laas of Deel
On this episode of SaaS Open Mic:What is the hotbed for technical talent right now?Creating a plan for hiring and onboarding new employeesThe minimum requirements to run a global teamGoing above and beyond for your employees
2022-06-09
22 min
SaaS Open Mic by ChartMogul
When SaaS Companies Acquire Communities with James Mayes of Mind the Product
In this episode of SaaS Open Mic:The story of Mind the Product, the world’s largest community of product managersHow it sold to PendoWhat software companies should consider before acquiring a community De-Risking acquisitionsWhat community leaders should contemplate when considering an exitBuilding audiences versus building communitiesThe next steps for the acquirer and acquired after the sale
2022-05-04
23 min
SaaS Open Mic by ChartMogul
Rapidly Scaling a Team With Gilles Bertaux of Livestorm
In this episode of the SaaS Open Mic we discuss:Rapid growth during a pandemicHow to tailor priorities and keep focus during a growth phaseEstablishing clear guidelines and expectations in remote workMeasuring success through outputs (and not inputs)Hiring with a standardized process in mindFocus on company valuesAutomating onboardingNorth Star metric for team alignment
2022-04-08
27 min
SaaS Open Mic by ChartMogul
Running Pricing Experiments with Marc Boscher of Unito
In this episode of the SaaS Open Mic we discuss:How initial pricing models can be challenging and ultimately need to changeReaching price to value alignmentMaking the final decision to switch to a different pricing modelThe three dimensions of pricing experimentation and when to apply A/B testingThe metrics that SaaS businesses need to keep an eye on during pricing experiments
2022-03-17
25 min
SaaS Open Mic by ChartMogul
Pricing Migration with Tyler Daley from ChartMogul
We touch on many topics related to pricing migration:The decision drivers that led ChartMogul to decide on a pricing migrationHow to prepare for a pricing migrationWhere things could go wrongMaintaining flexibility and making space for conversationDon't forget to subscribe to never miss an episode!
2021-11-25
28 min
SaaS Open Mic by ChartMogul
Building Repeatable Sales Processes with Ross Rich from Accord
In this episode of SaaS Open Mic, Ross and I discuss creating repeatable revenue processes and: Customer journey mappingImproving the funnelPositioning and sales/marketing alignmentHow to know when to iterate on your processesPersonas and PMFRevenue generation responsibilities beyond the sales organizationRelationship building
2021-11-11
25 min
SaaS Open Mic by ChartMogul
From Service to SaaS with Jeb Banner of Boardable
Our interview covers the following: The shift from a service business to SaaSFocusing on the problem and nothing elseRaising moneyThe balance between confidence and vulnerability in the leadership teamEmployee experienceI hope you enjoy the latest episode of SaaS Open Mic!
2021-10-29
34 min
SaaS Open Mic by ChartMogul
Flipping the Agency Model on Its Head with John Thornton from Black Propeller
John and I sit down to talk about the success he’s seen running his agency like a subscription business, and: Agency versus subscription modelHIstorical data and billing practicesLTV, ARPA, and other SaaS metricsTracking lead source and its contribution to revenueChurn and customer retentionTracking custom attributesPricingResources Black PropellerJohn Thornton on LinkedinBlack Propeller on Twitter
2021-10-13
19 min
SaaS Open Mic by ChartMogul
The Future of Product-led Sales with Alexa Grabell from Pocus
Alexa and I discuss: The myth of a no sales product-led growthRepeatable trends, Tests, and Metrics: When this happens, know why it will happenMarketing-qualified leads versus product-qualified leadsCombine customer firmographic data and product usage to get to closed-wonWhen to you add a sales team to your self-serve modelLead scoring and prioritizationHow to test and measure the benefits of your product-led sales motionCommunity: where to talk and read about product-led salesHope you enjoy this SaaS Open Mic episode!ResourcesAlexa Grabell on LinkedInAlexa Grabell on TwitterPocus
2021-09-23
24 min
The Startup Playbook Podcast
Ep154 – Nick Franklin (Founder & CEO – ChartMogul) on pricing, metrics and fundstrapping
The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep154 – Nick Franklin (Founder & CEO – ChartMogul) on pricing, metrics and fundstrapping September 23, 2021 rohitbhargava Podcast My guest for Ep154 of The Startup Playbook Podcast was the Founder and CEO of ChartMogul, Nick Franklin. ChartMogul […] The post Ep154 – Nick Franklin (Founder & CEO – ChartMogul) on pricing, metrics and fundstrapping appeared first on Startup Playbook.
2021-09-23
1h 06
SaaS Open Mic by ChartMogul
The Secrets of Scaling to Acquisition with Thomas Smale from FE International
Thomas has sold hundreds of businesses in his 10 years in M&A and understands what it takes to hit your target valuation – but you have to know where you're headed if you want to draw a roadmap to get there. We discuss company benchmarks and how companies can decide on which areas of the business to focus on and when it's best to bring in outside help. In this episode we cover: What founders can do to prepare for an acquisitionGoal setting and making the right hiresCommon distractions to scaling startupsHow the team at FE International help...
2021-09-08
24 min
SaaS Open Mic by ChartMogul
Replace Your Sales-Led Motions with Product-Led Growth with Userflow's Esben Friis-Jensen
Userflow lets your team build customized in-app tours, checklists and surveys, without code. It’s a tool to help drive onboarding and trial conversions. It was a conscious choice of the Userflow team to focus on product-led growth from day one. They try to avoid hiring people to solve problems and look into improving the product instead. “The essence of product-led growth - it’s an approach where you think product first instead of people first.”Topics covered in this episodeWhat is product-led growth and what is the difference between product-led and sales-led growthThe...
2021-09-02
27 min
SaaS Open Mic by ChartMogul
Creating Thriving Culture While Working Remotely
On this weeks episode, Tatiana shares her insights about:When and why Tatiana started Revolv Culture Solutions Before and after: What employee engagement looks like and how it is measuredMethodologies and strategies to cultivate cultureThe role of leadership in creating cultureWhere remote work goes wrong and what to do about itHybrid work modelsCreating successful events and off-sites for a remote workforceThe future of remote work **Links and Resources:**[Tatiana Correa on LinkedIn](https://ca.linkedin.com/in/tatiana-correa-95375594)[Revolv Culture Solutions](https://www.revolvculturesolutions.com/)[ChartMogul](https://chartmogul.com/company/)**Listen to the ep...
2021-08-25
23 min
SaaS Open Mic by ChartMogul
Increasing net dollar retention to build a compelling enterprise SaaS play
What I love about this episode is Adam's willingness to share his thinking and strategy about what it means to succeed as an enterprise solution. We cover:Strategies to diversify and promote your brandHow consumer buying trends impact GMV, and how GMV impacts related-SaaS entrepreneurshipHis approach to analyze, research, and acquire SaaS businesses in the ecommerce spaceWhy acquirers should prioritize relationships and customer alignment over SaaS metricsThe importance of net dollar retentionStrategies to improve net dollar retentionLinks and Resources:Adam Crawshaw on LinkedInAssemblyHow 2 startups scaled to 50M ARR and beyondChartMogulListen to the episode
2021-08-05
23 min
SaaS Open Mic by ChartMogul
Building a successful SaaS partnership program with Recurly's Jenna Wyer
In this episode of SaaS Open Mic, I talk to Jenna Wyer (@Jenna W.), Vice President of Partnerships and Head of Payments at Recurly.Jenna has an impressive background in partnerships and payments from her time with Recurly, Spreedly, and as the founding VP of Sales at Braintree. This means she’s no stranger to navigating relationships with payment giants like Stripe and the intricacies of how complex software work together.Topics covered in this episode:What partnership means at Recurly to generate revenue and marketing materialsHow to identify and approach a potential partnersShared pi...
2021-07-28
24 min
SaaS Open Mic by ChartMogul
Building sales at a product-led company with Thinkific's Adam Jones
In this episode of SaaS Open Mic, I talk to Adam Jones (@AdamJones85), Vice President of Sales for Thinkific, a product-led company that helps businesses create, market, and sell customized online courses.What’s especially interesting for our listeners is that Thinkific’s sales organization and strategy was layered on 6 years into building the business. And just 5 years later, that same sales organization helped them take the company public. Adam discusses his experience with the IPO.Listen in to hear how Adam’s sales leadership compliments a product-led business model. You’ll hear:The company’...
2021-06-18
25 min
SaaS Open Mic by ChartMogul
You don't need an exit strategy with legaltech entrepreneur Matt Spiegel
Matt Spiegel is a licensed lawyer and serial entrepreneur. His first tech startup was called MyCase, a SaaS product that, “keeps all of your important case details — documents, contacts, calendars, emails, tasks, invoices — in a single, organized location.”The transition from criminal defense law to SaaS started as a “scratch your own itch” kind of thing. A typical day for Matt meant receiving dozens of calls, texts, and emails every day from nervous clients wanting updates and resolution — often while he was in court. This inspired an initial personal build that transformed into a full-fledged legal practice management pla...
2021-06-09
33 min
SaaS Open Mic by ChartMogul
Popmenu secures product market fit pre-COVID, growth soars
In this episode of SaaS Open Mic, I talk to Brendan Sweeney (@popmenu.com), CEO and Co-Founder of Popmenu, a restaurant technology company. He talks about product market fit by sharing the story of Popmenu and finding success in an obvious place: the online experience of restaurants. “We started off with delivering to restaurants a dynamic menu that they control... gave consumers all the criteria they want to make their dining decision - photos, reviews, ratings, social validation, interactivity, all of that.”Brendan details Popmenu’s approach to staying close to the customers, their consumers, and the...
2021-05-18
29 min
SaaS Open Mic by ChartMogul
Build a company that people root for with Andrew Gazdecki
We're back with a new season of SaaS Open Mic. To kick things off, I talk to Andrew Gazdecki (@agazdecki), former CEO of Bizness Apps & Altcoin (both acquired). His most recent venture is MicroAquire, a marketplace designed to help startups get acquired. Andrew shares his goal to make a thousand millionaires by helping entrepreneurs exit.“The genesis of the idea was, I looked at the market, I saw a lot of options for startups looking to sell.”Tune in for advice about building, selling, and still loving your SaaS businesses.Also, Andre...
2021-04-29
29 min
Bootstrapped
#171: Nick Franklin, founder of ChartMogul
Nick Franklin and I talked about what it is like to go down the venture capital route instead of bootstrapping. For me this was a glimpse into another way of doing things.Nick and I discussed:why he used outside investment to create ChartMogulChartMogul's focus on creating good contentfinding a steady stream of interesting things to write aboutthe difficulty of knowing how customers are acquiredgetting pricing rightNick on Twitter: https://twitter.com/Nick_Franklin ChartMogul: https://chartmogul.com/This episode is also on YouTube.Discuss this epi...
2021-03-19
34 min
Paris Talks Marketing
Ep.11 - Saas Content Marketing Strategy with Ilia Markov Head of Content at ChartMogul
Are you investing heavily in content, and yet your traffic is flat? In today's episode, I interviewed Ilia Markov, Head of Content at ChartMogul. Learn from his experience in SaaS Content Marketing Strategy: To get traction with SaaS content, focus on quality, then scale. Don't just produce content. Start with a wholesome content strategy and plan the distribution. Put your content in front of the right audience. If it's not relevant, all this traffic will not convert. SaaS marketers' #1 mistake - focusing on customer acquisition, not on retention. Learn how ChartMogul helps companies bring all their data in one...
2021-03-05
1h 00
ProductLed Podcast
How The Sales And Marketing Team Work Together In A Product-Led Company
Karishma Rajaratnam is the head of growth at ChartMogul, the world’s first subscription data platform is designed to help make consolidate and clean billing data easy. ChartMogul can help businesses understand the dynamics of their business and see where they need to focus their efforts. In this episode, Karishma talked about the marketing channels they have tapped, how they work seamlessly with their sales team, and how the sales team deals with warm outbounds. Show Notes [02:19] What ChartMogul is [03:14] What their primary focus is right now [03:59] How they wor...
2020-10-27
23 min
Growth Pains
Ep. 8 - Karishma Rajaratnam (ChartMogul): Imposter syndrome, keeping up with social media, balancing short and long term initiatives and measuring brand marketing.
In this episode, Ignacio Gallegos chats with Karishma Rajaratnam, Head of Growth at ChartMogul. We discuss pains such as dealing with imposter syndrome, keeping up with social media for your career, balancing short term and long term initiatives, and measuring brand marketing efforts
2020-10-19
00 min
Customer Experience Leaders Chat
How ChartMogul Navigated their Evolution from Customer Support to Success and Beyond
In our conversation, Ingmar from ChartMogul outlines what has made his team successful and how he plans to advance it even further through better automation and data-driven, high-care customer touchpoints.
2020-10-08
12 min
SaaS Sessions
S3E9 - How to evolve marketing from $1m ARR to $10m ARR? ft. Karishma Rajaratnam, Head of Growth at ChartMogul
In this episode, we hosted Karishma Rajaratnam, Head of Growth at ChartMogul (previously Head of Growth at Chargebee) to talk about the evolution of marketing from $1m ARR to $10m ARR.We discussed the strategies that you can implement when you're on the 1-10 journey and also when you're at $10m ARR.We covered persona segmentation, determining product-channel fit, and figuring out new personas when you evolve.Connect with Karishma on LinkedInFollow Karishma on TwitterVisit our website - https://saassessions.com/Connect with me on LinkedIn...
2020-09-11
22 min
Founder Coffee - Intimate SaaS Chats
045 Nick Franklin - ChartMogul
For this forty-fifth episode, I talked to Nick Franklin, Founder and CEO of ChartMogul, one of the leading platforms to track and analyze subscription metrics for SaaS and mobile subscription companies. Previous to ChartMogul, Nick worked at Zendesk and he started up its EMEA and then Asian operations as a general manager. He experienced firsthand how difficult it was to track and analyze their metrics and he built up a system for it internally. It wasn’t user friendly however, nor did it answer all his questions quickly. So after 5 years at Zendesk, he went out on his own and st...
2020-09-01
58 min
Founder Coffee
045 Nick Franklin - ChartMogul
For this forty-fifth episode, I talked to Nick Franklin, Founder and CEO of ChartMogul, one of the leading platforms to track and analyze subscription metrics for SaaS and mobile subscription companies. Previous to ChartMogul, Nick worked at Zendesk and he started up its EMEA and then Asian operations as a general manager. He experienced firsthand how difficult it was to track and analyze their metrics and he built up a system for it internally. It wasn’t user friendly however, nor did it answer all his questions quickly. So after 5 years at Zendesk, he went out on his own and st...
2020-09-01
58 min
App Marketing by App Masters
795: How to Increase Your Subscriptions with Fritz Charles
Coming up is a friend of mine who is the Head of Growth at Universe. You will discover how to figure out the right pricing for your subscription plan, the philosophy of having trials on your subscriptions, do indie developers need to figure out LTV? Fritz Charles is the Head of Growth at Universe. Show Mentions - RevenueCat - ChartMogul - Copilot - Coin Gamma Podcast - Fritz's Interview on Earn Your Leisure *************** Check out our app marketing agency. Never...
2020-08-04
41 min
Uncharted Podcast
#18 Nick Franklin, Trusting Your Gut Is One Of The Best Business Tool You've Got
In this episode of Uncharted and Eclectic, we talked with Nick Franklin, Founder and CEO of ChartMogul, (www.chartmogul.com/) a company that helps hundreds of subscription businesses extract value from their data; from large SaaS and media businesses to niche monthly gift box companies. Prior to launching ChartMogul, Nick was a director and early team member at Zendesk, the cloud-based customer service platform, where he worked for more than 5 years. He helped grow Zendesk from 9 person startup to a NYSE listed company of more than 600 companies. In August 2014 Nick moved with his wife to Berlin to la...
2020-05-31
29 min
Uncharted Podcast
#6 Sara Archer, skipping post-grad to lead Sales and Marketing at ChartMogul
On this episode, we talk to Sara Archer, who is the head of Sales and Marketing at ChartMogul and helped build the first Subscription Data Platform. We talk about how Sara got her start in sales and marketing and ultimately landed at ChartMogul. Sara explains what happening in the subscription economy and some of the tactical steps companies can take in this new world of WFH and why this is the perfect opportunity to level-up your operations. Tune in for a great episode. Additionally, want to thank PlatoHQ f...
2020-04-27
48 min
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Scale: ChartMogul’s Nick Franklin on navigating hypergrowth
ChartMogul founder and CEO Nick Franklin sat down with Intercom’s Kate O'Hanlon to discuss the ups and downs of hypergrowth. He shares how he built a highly engaged audience, what he’s learned about partnerships, why he’s so focused on solving one core problem, and more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2020-01-23
27 min
INDIE MAKERS
Scrapingbee 2,5K € par mois en 4 mois 🚀
Aujourd’hui 5e épisode du podcast j'accueille Kevin Sahin . Kevin vient de lancer son 3e projet et c’est le premier qui commence a vraiment bien marché ! Bien marcher c’est quoi ? Faire un MVP en 2 semaines, le lancer et faire 5k de MMR en tout juste 4 mois ! Tu veux savoir comment atteindre ce Graal. Dans cet épisode on aborde : - La communauté construire autour de son livre et son blog - L’expertise qu’il a du problème qu’il résout - Il a construit son produit rêvé, une vraie ni...
2020-01-14
1h 35
Slow & Steady
Project Headlamp
Brian's "Remote work doesn't have to be lonely" project is picking up momentum and has a name and website. Meanwhile, Benedikt is happy about Userlist's performance in November but confused by JSON Web Tokens. Brian’s post on the Forces of ProgressBenedikt's Twitter thread on JWTBaremetricsProfitwellChartmogulSummitMatt on TwitterProject Headlamp We work remotelyBrian’s feature on WWRBaremetrics Experts
2019-11-28
37 min
CHURN FM
EP29 | Nick Franklin (ChartMogul) - Why retention is your #1 weapon to drive expansion revenue and how to track it
Today on Churn.fm we have Nick Franklin, the CEO and Founder of ChartMogulIn this episode, we talked about why Nick founded ChartMogul, the most important thing Nick learned about churn and retention, and why onboarding problem equals churn problem.We also talked about how companies use ChartMogul to track their churn and retention, unique ways Nick’s customers go about preventing churn, and the main customer metric ChartMogul always focuses on. Nick also shared his insights on why customer retention is the #1 metric you should track if your revenue is based on...
2019-10-02
47 min
SaaS Open Mic by ChartMogul
David Skok on choosing the right metrics for the right growth stage
This interview is with one of my most-requested guests and someone who’s had an outsized influence on my thinking about SaaS metrics and the wider SaaS industry. David Skok is a former entrepreneur turned VC, who founded four companies before he turned his focus to investing. He’s now General Partner at Matrix Partners. David was thinking about SaaS metrics before I was even starting out on my career. His industry-defining post, SaaS Metrics 2.0 is the go-to reference for entrepreneurs and VCs alike, and serves as a guiding light for anyone who has a need...
2018-12-17
32 min
Insights Alley
Understanding SaaS Metrics - with Nick Franklin, Founder & CEO at ChartMogul - #StartupBasics
S01E07 - Understanding SaaS Metrics Guest: Nick Franklin, Founder & CEO at ChartMogul Insights Alley: Startup, Product, Growth, Sales & Strategy Insights for Entrepreneurs. Its a Blog/Podcast by Arun Verma. Get Notes of this conversation at https://insightsalley.com/notes Please give feedback and suggest topics for next episodes on arun@insightsalley.com
2018-10-22
00 min
Mind The Gap by Freshchat
The voices of Mind The Gap
This episode brings different perspectives together — on similar gaps but different approaches by different people. Taking the center stage are leaders from companies like Cisco, Typeform, ChartMogul, Mad Street Den, and Appcues. We talk to them about numbers in their domain, productivity hacks, secrets for hiring, learning resources, and more.
2018-09-13
00 min
SaaS Open Mic by ChartMogul
Scaling customer feedback with Hannah Chaplin of Receptive
Receptive is a SaaS company helping businesses build better products by collecting and acting on customer feedback more effectively. Hannah Chaplin founded the company, along with her co-founder Dan, back in 2015. Like many other B2B SaaS products, Receptive began its life as a project inside of an existing organization that was eventually spun out into a full-scale business. Hannah and Dan found that they'd struck a chord with businesses that were really struggling with capturing, prioritising and acting on customer feedback to try and answer a critical question: What should we build? In this conversation, we...
2018-08-16
35 min
Build Your SaaS
What's a good conversion rate for a web app?
SaaS conversation rate cheatsheet:Credit card upfront:Visitor to trial: 0.75% - 1%Trial to paid: 40% - 60%No credit card upfront:Visitor to trial: 5%+Trial to paid: 8% - 20%Transistor's conversion rates since launch:Total traffic since launch: 40,162 unique pageviews, 11,614 visitorsTotal new trials since launch: 32 (out of 49 active trials total)Conversion %(visitor to trial): 0.3% (should be 0.75% - 1%)Conversion %(trial to paid): 8.9% - 16.7% (should be 40% - 60%)July was 17.9%June was 29.6%May was 48.7%What do you think?Leave a comment on Breaker, the podcast app for Android and iPhone...
2018-08-14
30 min
Mind The Gap by Freshchat
ChartMogul’s content coup that every marketer should steal
If you’re a B2B product, chances are your lead generation strategy relies largely on inbound channels that ties closely to creating content. In the last 5 years, the cost to advertise and acquire customers have increased by significant rates – CAC increased by 50% in both B2B and B2C spheres. We’re also paying 20-40% more for content creation when compared to 5 years ago. (Source: ProfitWell). To top this all, content shock is real (Take one scroll through your Pocket account/bookmarks feed and you’ll concur in no time) and attention spans are faltering. Growing an audie...
2018-08-01
00 min
SaaS Open Mic by ChartMogul
Christoph Janz on SaaS fundraising in 2018 and how startups should use data
Christoph Janz (@chrija) is managing partner at Point Nine Capital — a venture capital firm that's highly prevalent in the world of SaaS. After founding several internet businesses in the 90s and early 2000s, Christoph converted to a career in venture capital and made several early investments in companies such as Zendesk, FreeAgent and Geckoboard. Today, Point Nine invests in early stage companies with a focus on SaaS and marketplaces. If you're not a regular reader, make sure you check out the team's excellent thought leadership content! In this episode, the pair covered: Wh...
2018-06-13
32 min
The Growth Hub Podcast
Nicola Anderson - VP of Marketing at GoCardless - Innovation, Diversity & Coaching in SaaS
Nicola Anderson is VP of Marketing at GoCardless and she joined us on The Growth Hub Podcast to explore the topics of innovation, diversity, coaching, and personal development in SaaS. This is one of the rawest interviews we’ve had on The Growth Hub Podcast and this episode all comes back to development on multiple levels, including as a SaaS company, as a marketing team, and as an individual. In this episode we discuss: - The ingredients needed for innovation, how it’s impacted teams at GoCardless, and the building blocks needed to start building a culture of innovation - The...
2018-06-05
26 min
SaaS Open Mic by ChartMogul
How Maxime Berthelot grew PixelMe to $5k MRR and kept his day job at Buffer
If you’ve ever thought about bootstrapping your own side project to meaningful revenue and scale, this episode is for you. Today I’m talking to Maxime Berthelot of Buffer and PixelMe. PixelMe was conceived next to a pool in Bali, but this is not a digital nomad story — both founders are based in France. In fact, Maxime didn’t even quit his day job as Product Manager of Growth at Buffer. Yet the pair have managed to validate their concept and reach $5K in monthly recurring revenue. I spoke with Max about: Validating the prod...
2018-05-17
41 min
SaaS Open Mic by ChartMogul
Improving customer feedback in SaaS with Canny
We all know that SaaS companies should be collecting customer feedback. But how you should actually manage, process, quantify, categorize and action that feedback data is far from simple. Especially when you’re operating at scale. Canny Co-Founders Sarah and Andrew left their jobs at Facebook to bootstrap Canny as a SaaS business, because they believe there was a better way to handle customer feedback and feature requests. I’m really happy that I could pick their brains on a lot of best practices for making feedback more valuable within a business.
2018-05-11
28 min
SaaS Open Mic by ChartMogul
How Ulysses pulled off a controversial pivot to subscription
When Max Seelemann (@macguru17) and his team at Ulyssess announced their pivot to a subscription model in August 2017, they knew it would cause some controversy among users and the wider tech industry. In fact, Max wanted to create a wave in the industry and the operation was poised to make the most of any resulting publicity. "For us as developers, it’s important that we have the freedom to experiment and try things out. Recurring payments give us planning security and enable deep thought. We are less rushed to release features, and we are mo...
2018-04-20
58 min
SaaS Open Mic by ChartMogul
Going global from day one with Vasco Pedro, CEO of Unbabel
One of the biggest barriers to SaaS businesses going truly global from day one is localization. That is, the process of adapting your product to meet the language and cultural requirements of a specific target market. Vasco Pedro is Founder and CEO of Unbabel, a company helping businesses go global from day one through both AI and human-powered translation as a service.
2018-04-05
50 min
SaaS Open Mic by ChartMogul
The Problem With SaaS Marketing ft. Gia & Claire of Forget The Funnel
Welcome back to this new season of SaaS Open Mic! In this first episode I'm talking to Claire Suellentrop and Georgiana Laudi of Forget The Funnel -- both strong proponents of a more holistic approach to modern SaaS marketing.
2018-02-27
56 min
The Productize Podcast
[50] Pricing… Intelligently w/ Patrick Campbell (ProfitWell)
You are going to hear my conversation with Patrick Campbell, founder of ProfitWell and Price Intelligently. Patrick helps companies price intelligently, and his companies mix services with software products or how they put it, tech-enabled services. We talk through Patrick story, how he started with the service side of the business, but then leveraging that to fund the launch of his freemium SaaS product, Profit Well, with some premium add-ons layered on that. Of course I couldn’t let Patrick go without picking his brain about pricing strategy and how to figure out ho...
2018-02-07
52 min
The Customer Success Channel
Ingmar Zahorsky, Director of CS at ChartMogul - Scaling a Customer Success Team, and more
Ingmar Zahorsky, the Director of Customer Success at ChartMogul, discusses some of the challenges to scaling a customer success team, and a startup in general, as well as what he looks for when hiring a new person onto his team. We also touch on some of the ways and types of data that ChartMogul uses to influence their Customer Success strategy.
2018-01-14
28 min
The Growth Hub Podcast
Ed Shelley - Content Director at ChartMogul - How To Build A Highly Engaged Content Audience
When Ed Shelley joined Berlin-based ChartMogul as the company's first full-time hire, his task was to develop and roll-out their entire content strategy. Two years later Ed and the ChartMogul team have built up a highly engaged SaaS audience through a combination of content including cheat sheets, blog posts, a podcast and their Friday SaaS Roundup newsletter. In this episode Ed shares his insight on how you can build a highly engaged content audience, including: - How Ed started building out ChartMogul’s content strategy - How to measure the success of your content efforts using a north star metric fo...
2017-12-04
41 min
SaaS Open Mic by ChartMogul
David Cancel, CEO of Drift on chatbots, metrics & mentorship
David Cancel, CEO of Drift is a product person through and through. He’s no stranger to growing a SaaS business, formerly working as CPO at HubSpot after his startup Performable was acquired by the Marketing giant. David firmly believes that the experience of buying business software is lagging far behind the experience we’ve all come to expect from consumer shopping. David and I chatted about his vision of the future of Sales and Marketing software - and how Drift fits into this. (hint: it involves chat bots).
2017-07-25
25 min
SaaS Open Mic by ChartMogul
Fostering feedback culture, with Small Improvements Founder & CEO Per Fragemann
Feedback culture doesn't just happen. In startups feedback is rarely given focus from day one. So how can an established team nurture processes and attitudes towards feedback that make the difference between a desirable company and one you shouldn't touch with a bargepole? Feedback, and the culture surrounding it, is one of the biggest contributors to a company’s desirability, from a recruiting standpoint. But after some quick research, it occurred to me that the act of developing good feedback processes is almost always under-invested in, especially with early stage startups. Per Fragemann has made it his mission to im...
2017-06-06
29 min
SaaS Open Mic by ChartMogul
Freshdesk's Arun Mani on European SaaS expansion, self-reinvention and diversity
For most SaaS startups, there comes a point when expansion to new markets seems like the logical path to faster growth. Arun Mani is Managing Director for Freshdesk's efforts in Europe, and his approach and philosophy towards this (and career growth in general) is something we should all pay attention to.
2017-05-11
34 min
SaaS Open Mic by ChartMogul
Zapier CEO Wade Foster on the future of API SaaS
Whether by design or by chance, Zapier has found itself at the center of the unbundling of SaaS and rise of API-based solutions. Enabling code-free integrations between over 800 apps (including ChartMogul), it's clear why this is the case -- Zapier empowers employees across the world to scale their output and effectiveness to new levels. I spoke to Co-Founder and CEO Wade Foster to understand what made him pursue this way back in 2011.
2017-04-04
31 min
SaaS Open Mic by ChartMogul
Ghost CEO John O’Nolan: How we built the non-profit, distributed SaaS company of our dreams
From blog post, to Kickstarter, to sustainable SaaS business: We spoke to globe trotter founder John O’Nolan to understand what’s behind his mission for open source blogging platform Ghost.
2017-03-16
34 min
SaaS Open Mic by ChartMogul
From selling berries to selling SaaS with Mikita Mikado of PandaDoc
Mikita Mikado started out on his entrepreneurial career, selling berries he’d picked in his home Belarus, and now runs PandaDoc, a Series-A funded SaaS business in San Francisco. Clearly there’s a LOT that happened between those two points of Mikita’s life. I joined him to try and understand some of the things he’s learned along the way. In our discussion, we cover: - How activities from his youth translate to his business today - How his long-term business relationship with co-founder Serge works successfully, and how the complement each other - Why he’s so passionate...
2017-02-27
31 min
Secrets for Scaling
A solo-founder’s journey to 900 customers: an interview with Nick Franklin of ChartMogul
In this episode of Secrets for Scaling, we talked with Nick Franklin, Founder and CEO of ChartMogul, a product offering SaaS and subscription reporting, analytics, and metrics. Founded in 2014, ChartMogul now has a team of 21 people with 900 customers and six-figures in monthly recurring revenue. Like so many of the most-loved companies, ChartMogul was built to solve a problem. Hear their full story and lessons learned on Nick’s solo-founder growth journey in the full episode.
2017-02-14
00 min
SaaS Open Mic by ChartMogul
Grover: Gadgets as a service
As a consumer, an increasing proportion of my digital life can be attributed to subscriptions. Photo editing, movie watching, music listening, ebook reading, blog hosting… and plenty more. But what about subscriptions for physical products? This is the realm of Berlin-based Grover. I paid a visit to their HQ, to chat to Thom Cummings (CMO) and Michael Cassau (CEO) and dig a little deeper.
2017-02-14
29 min
SaaS Open Mic by ChartMogul
SaaS pricing mastery with Sharon Savariego, CEO of Mobilize
Looking back at Sharon’s experience, it’s clear that nurturing communication in communities, groups and movements is the underlying theme of her career. This conversation goes deep on the pricing strategy for Mobilize. Sharon and her team have a very clear vision for how the subscription pricing should be structured, with each plan targeting a specific company profile, with a very clear understanding of their set of needs.
2017-02-07
36 min
SaaS Open Mic by ChartMogul
Jukely: Solving live music discovery with subscriptions
Introducing: Jukely Founder, Bora Celik. Jukely is a subscription for going to concerts. For a monthly fee you can go to unlimited live concerts — even every night of the week, if you can handle such a schedule. The music events scene is a tough segment to crack — many startups have tried and failed along the way, trying to use technology to change the way people consume live music. So why is Jukely equipped to succeed where others haven’t? I took away a lot from this conversation that can be applied to any subscription business — SaaS included. Bora has a thirst...
2017-01-31
32 min
SaaS Open Mic by ChartMogul
Webflow: SaaS, consolidated? With Co-founder Bryant Chou
Webflow is a fascinating product in the SaaS space, partly because it’s commonly associated to a current trend in the industry towards consolidation. I wanted to probe a bit more on this topic, and also understand Bryant’s approach to building, marketing and selling a product that targets multiple user personas.
2017-01-04
28 min
Rocketship.fm
Interview: Ed Shelley on SaaS Pricing Models
Ed Shelley of ChartMogul talks with us about different aspects of SaaS pricing, and what the current trends in the industry look like. Ed discusses the benefits of having a free demo version of your product and common thoughts behind different pricing models.***This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our P...
2016-10-31
28 min
SaaS Open Mic by ChartMogul
Freemium as a catalyst for growth with Tope Awotona, Founder of Calendly
Tope Awotona, Founder and CEO of Calendly is big on Focus, and it’s clear that this has played a big part in launching his product to the world. Tope moved from a background of Enterprise Sales in businesses like IBM, Perceptive Software and EMC to solve a problem that was close to his heart in those roles: Scheduling. I Spoke to Tope about why the freemium SaaS model has been key to the product’s success so far, how the most important acquisition channel for Calendly is the product itself, and how he manages feedback from customers, among othe...
2016-09-08
36 min
SaaS Open Mic by ChartMogul
Thinking beyond UX with David Okuniev, Founder of Typeform
Typeform is one of europe’s hottest SaaS businesses, after raising a $15M Series A in 2015. And moving into a beautiful, expansive new office space this year. I wanted to get some insights from David into his thinking around user experience (UX) as a concept, and how the team at Typeform are pushing beyond this into what is referred to as Human Experience. HX spans much wider than UX, and goes at least some of the way towards capturing the complete experience a person encounters when interacting with a brand or company. The Typeform team have published some excellent co...
2016-08-08
21 min
The Less Doing Podcast
225: Larry Love - "It's Not About The Money, It's About The Rush."
# Episode 225 Summary: In Episode #225 Nick interviews Larry Love, famed chess hustler from Washington Square Park. Listen as Nick and Larry discuss the impact chess has had on their lives, why it is truly the greatest game in the world for your mind, and why life is about you and you alone. Time-stamped Show Notes - 21:30 – Nick kicks off the interview - 22:03 – Larry shares his background playing chess - 22:30 – Losing repeatedly in chess to learn how to become dominant - 23:03 – Larry never read a book about chess, he just took his lumps - 25:20 – Nick plays 3-5 hours with Larry per week - 26:28 –...
2016-07-06
33 min
SaaS Open Mic by ChartMogul
The key qualities of a founder, with Pietro Bezza of Connect Ventures
Go to the website of London-based Connect Ventures and the first thing you’ll see is three statements: They invest early. They are product focused. They are hands on. But what drives this approach to investing in young startups? I spoke to Managing Partner Pietro Bezza to find out.
2016-06-28
26 min
SaaS Open Mic by ChartMogul
Building a community from scratch with Alex Theuma
Alex Theuma is the man behind the online community SaaScribe, as well as a new B2B SaaS-focused conference called SaaStock, which will take place for the first time this September. So why did Alex move from the world of B2B sales to growing a community — starting from nothing?
2016-06-15
34 min
SaaS Open Mic by ChartMogul
Creating a subscription box empire with Jameson Morris
Jameson, now a subscription box pioneer, set out to build his first subscription box business (Conscious Box) purely out of interest and product potential. Yet some years later, he's crafted a formula for subscription box success, and reaps the benefits of a recurring-revenue-based lifestyle business.
2016-06-07
30 min
SaaS Open Mic by ChartMogul
Alex Delivet on single-handedly founding the B2B Rocks conference
Alex is a driving force of the Paris startup scene, having founded several startups himself and worked at the capital's startup builder eFounders before moving onto new projects. I wanted to really understand why he decided to create B2B rocks, as well as his vision for the future of the conference.
2016-05-30
34 min
SaaS Open Mic by ChartMogul
Emeric Ernoult, CEO of Agorapulse on taming social media
Emeric of Agorapulse dives deep on measuring social media performance and interaction for businesses and his experience with the problems in the space. If you want to understand the performance of your social media efforts, start here!
2016-05-27
50 min
The SaaS Revolution Show
Why Metrics built our business: Nick Franklin, CEO of ChartMogul
Nick Franklin, Founder and CEO of ChartMogul, discusses the origins of ChartMogul and the Metrics they measure to build their business Check out the other ways SaaStock is helping SaaS founders move their business forward: 🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, IrelandBook you tickets: https://saastock-europe.com/tickets/🇺🇸 SaaStock USA 2025: April 2026 | Austin, TexasJoin the waitlist: https://saastock-usa.com/🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (htt...
2016-05-11
28 min
SaaS Open Mic by ChartMogul
The Grapevine of B2B: how word of mouth actually works
Word of mouth is one of the oldest forms of marketing there is. It’s also the most effective. But in today’s world, when customers are other companies, what is it really worth? And how are B2B businesses making the most of it? Read this full article and many more at http://blog.chartmogul.com. Narrated by Annie Musgrove Produced by Ed Shelley & Annie Musgrove Music by Podington Bear
2016-05-10
21 min
SaaS Open Mic by ChartMogul
SaaS Open Mic 07: Szymon Klimczak, CMO of LiveChat
I sat down with Szymon Klimczak, CMO of LiveChat - A SaaS-based live chat and helpdesk product for businesses. LiveChat was founded in 2002 and has a somewhat remarkable story of pivots, organic growth and selling SaaS before SaaS was really a "thing".
2016-04-25
26 min
SaaS Open Mic by ChartMogul
SaaS Open Mic 06: Alex MacCaw - CEO, Clearbit
Since launching in 2015, Clearbit has gone from strength-to-strength in their quest to be the definitive Business Intelligence infrastructure for businesses. In this chat, co-founder and CEO Alex MacCaw talks about his career in tech and engineering, including working for Stripe in the "early" days and travelling the world whilst writing his book on Javascript.
2016-02-22
41 min
SaaS Open Mic by ChartMogul
SaaS Open Mic 05: Holger Seim - CEO, Blinkist
In this episode of SaaS Open Mic, I visited the headquarters of Blinkist - a consumer-focused SaaS business in Berlin, who have recently raised Series A investment and are pioneering in the learning app space.
2016-02-02
43 min
SaaS Open Mic by ChartMogul
SaaS Open Mic 04: Murat Mutlu - Founder, Marvel
This week I sat down for a chat with Murat, who left a career in design to grow his app prototyping platform, Marvel. Marvel began as a side project, but gained enough traction since launch to rapidly grow into a full-scale business.
2015-12-14
26 min
SaaS Open Mic by ChartMogul
SaaS Open Mic 03: Bjoern Zinssmeister - Founder, Ivyleads
This week I spoke to Bjoern - Founder of Ivyleads, a simple solution for managing and nurturing sales leads. We chatted about his early YCombinator experience, constant involvement in side projects and focus on design.
2015-11-23
31 min