Shows
Quality Improvement @ ELFT: 10 Conversations for 10 YearsEp10 Role of healthcare in improving healthHear Don Berwick’s reflections on the last 30 years of the healthcare improvement movement, and his predictions for the future of this field.
Explore what healthcare organisations can do to improve the health of the population. Delve into the agents that create health and learn more about the deployment of healthcare improvement around the world that focuses on health and not solely on care that is delivered in hospitals or healthcare settings.
Reflect on the developments in healthcare improvement over the last three decades, and how we can continue to execute the improvements required and embed...2024-06-0435 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp9 Future of Healthcare ImprovementExplore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement.
Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of collaborative improvement.
Looking ahead, what advice does Kedar have for the global community of improvers in health and care, and where does he believe improvers should be applying their effort?
Examine the competencies leaders of the future will be required t...2024-05-1330 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp8 The future of improvement scienceExplore how we see Quality Improvement as a science developing in future. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, Co-Director of the James M. Anderson Centre for Health Systems Excellence at Cincinnati Children’s Hospital.
We delve in to why we describe Quality Improvement as a science, and consider how we take that science, and design Quality Improvement in a way that giv...2024-04-2935 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp7 Improving across a whole systemDiscover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole system.
Professor Jason Leitch has led Scotland's multi-year improvement journey, including the application of improvement far beyond the boundaries of healthcare delivery. Draw on his experience as he shares examples and stories from other sectors that are already partnering with healthcare organisations to improve outcomes....2024-04-1531 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp6 Improvement Capability and CapacityDiscover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy.
Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s improvement journey.
Explore the aspects of improvement capability that are most helpful in creating a culture of continuous improvement. How has ELFT’s approach evolved over time?
Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado...2024-04-0330 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp5 Environments where people can thriveExplore how healthcare organisations can best support their staff by creating environments where people can thrive at work. Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Professor at the Mayo Clinic.
Discover the relationship between kindness as a concept and improvement as a method for solving problems and consider how we can systematise kindness in organisations. Delve into the benefits of creating work environments where people can thrive as we...2024-03-1935 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp4 Leadership for ImprovementWhat are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement.
Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a way that cultivates a culture of continuous improvement.
Consider how leaders can create an environment where people have the time to deliver transformation and improvement and learn what embedding improvement means in terms of how an organisation functions
Joi...2024-03-0435 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp3 Role of the BoardExplore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach.
Examine what has enabled the ELFT board to retain an improvement mindset and approach over so many years.
With the introduction of the shared NHS improvement approach, NHS IMPACT, examine the issues that providers, systems and regions will be grappling with and how to support the adoption of improvement.
Dr Amar Shah, C...2024-02-1930 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp2 Role of executive leadership in adopting improvementDiscover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement.
Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerly Chief Medical Officer at ELFT, Steven Course, formerly Chief Finance Officer at ELFT, Mohit Venkataram, Executive Commercial Director at ELFT and Lorraine Sunduza who has been Chief Nurse and is now interim Chief Executive at ELFT.
Explore how the executive team at ELFT have navigated...2024-02-0536 minQuality Improvement @ ELFT: 10 Conversations for 10 YearsEp1 Infrastructure for ImprovementDiscover how the infrastructure for Quality Improvement at East London NHS Foundation Trust (ELFT) has evolved, and what enables and supports teams and individuals to apply improvement in their daily work. Explore the concept of infrastructure for improvement, as it relates to people, skills and resources. How can we motivate people to engage in improvement work, foster the development of necessary skills, and create time and space for improvement initiatives? What practical issues have we had to overcome?
Episode 1 investigates how ELFT’s improvement infrastructure has evolved from a small central team with a website introducing Quality Improve...2024-01-1732 min