Shows
fitSpot GuruEpisode 288: Click to Cancel & FTC ComplianceWhat We Cover In This Episode: Details on the FTC negative option rule coming into effect May 14th and why compliance is key when it comes to protecting your boutique fitness business [3:51] The clear and easy to use option to keep your business compliant as well enhancing the client experience [5:38] How FitDegree provides control over in-app cancellation options [8:05] The new reporting feature in FitDegree that allows studios to track membership cancellations, along with optional push notifications for real-time alerts and more [11:07] Quotes: “This is going to...2025-05-0814 minfitSpot GuruEpisode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use ThemWhat We Cover In This Episode: A look at our recent key feature updates, including schedule visibility, gift card discounts, and more [1:17] The flexible gift card redemption feature now available that will enhance user experience [6:32] Some use cases that highlight why these new features will be valuable to you [9:58[ What we’ve done to simplify the refund process for drop-in classes and how this will improve administrative efficiency [12:10] Why it’s important to understand where these new features are coming from and next steps to submit your own feedback [19:10] ...2025-04-0319 minfitSpot GuruEpisode 274: Simplifying Payments and Memberships: The Secret to Studio SuccessWhat We Cover In This Episode: What to understand about payment processing and the key differences between ACH and credit card transactions [4:58] How you can use proactive communication to avoid payment disputes that may arise with members [9:26] Options you have within your studio to avoid overwhelming clients and to simplify membership management [10:39] Ways to use fitDEGREE’s automated features to handle failed payments, notify clients and to establish clear messaging and policies to address disputes quickly [12:38] Why it’s important to be auditing current membership options to align with your...2025-01-3029 minfitSpot GuruEpisode 272: Mastering Referral Marketing for Your StudioWhat We Cover In This Episode: The key benefits of keeping your referral marketing simple and easy to understand [3:31] Options you have as incentives to offer those who are bringing you business through referrals [5:07]
How you can leveraging the community around you to generate more referrals [8:02]
What to consider when designing and promoting a clear referral program [12:05] Tips for implementing referral tracking software and the ways that fitDEGREE can help you manage referral rewards easily [14:10] How showcasing success stories can lead to even more referrals for your stud...2025-01-1623 minfitSpot GuruEpisode 267: Crafting a Strong Group Class Pricing StructureWhat We Cover In This Episode: Recommendations for keeping your service menu simple and finite [4:05] Flexible service menu options you can use when creating your pricing structure [5:18] Why setting low prices to attract volume isn’t an effective long-term pricing strategy for your business [12:11] The benefits of including tiered membership options and examples of what this could look like [13:30] A bundling strategy that can enhance the member experience and justify a higher price point [13:50] A way you can reward long-term members for their commitment to your studio and...2024-12-1223 minfitSpot GuruEpisode 266: To Automate or To Call: Deciding When Personal Touch Matters in Your Fitness StudioWhat We Cover In This Episode: How to streamline your member interactions with efficient automation techniques [3:08] Why personalized communication for significant milestones can significantly impact client retention and satisfaction [3:50] Effective strategies to implement automated subscription payment reminders [4:41] What to understand about the delicate balance between automated and personalized communication, considering factors like sensitivity and urgency [6:26] Time-saving templates that allow for quick and effective personalization of your member communications [18:30] How to implement a system for regular check-ins to foster stronger member relationships [20:01] Ways you can use...2024-12-0524 minfitSpot GuruEpisode 265: Member Spotlights: Showcasing Success Stories to Boost EngagementWhat We Cover In This Episode: Why showcasing member success stories can significantly boost engagement within your boutique fitness studio community [3:06] Effective strategies for choosing members to feature in your spotlights [3:39] Various achievements that can be celebrated in your member spotlights [4:56] How to utilize different formats to showcase these stories [5:41] Tips for motivating members to share their own spotlight stories and why this can be a powerful engagement tool [6:24] Practical advice on creating a plan to approach members and gather their stories [7:48] The optimal frequency...2024-11-2821 minfitSpot GuruEpisode 264: Automating Your Way to More Customers with Justin Silverman of MerchyntWhat We Cover In This Episode: A look at how Merchynt automated Google My Business [2:28] Some of the most effective marketing tools that are available to you right now [4:25] What to be aware of with sponsored Google listings [8:05] The specific components that make up a Google Business Profile [8:45] What “automating your Google Business Profile” means [12:40] Meet Paige and learn how this powerful tool can combine automation platforms capabilities [17:12] Best practices for local business website SEO [22:14] Quotes: “Website SEO is pretty ir...2024-11-2129 minfitSpot GuruEpisode 263: Creating an Impactful Studio Challenge: Boosting Engagement and RevenueWhat We Cover In This Episode: How to choose a challenge theme that aligns with your members' goals and sparks interest [2:53] The power of fostering community and accountability to motivate participants and increase success rates [3:56] Some of the ways in which offering meaningful rewards can boost engagement and amplify the impact of your challenges [5:00] How to build anticipation and excitement for your next challenge through strategic promotion [8:10] Tips for creating a simple yet effective tracking system to help participants stay on track [9:11] The importance of recognizing and...2024-11-1417 minfitSpot GuruEpisode 261: Competing with Larger Brands: Strategies for Boutique StudiosWhat We Cover In This Episode: What to understand about the “Winning Zone” and focusing on where you are better than your larger competitors [3:02] How you can leverage your unique value proposition to compete with larger brands [4:09] A reminder how your community is your superpower [6:14] Tips for using technology for convenience - and to your advantage [8:47] The ways in which collaborating locally with similar businesses can help you succeed BIG [11:26] What happens when you put an emphasis on each client interaction you have within your business [12:14] H...2024-10-3119 minfitSpot GuruEpisode 259: Mastering Employee Management for Boutique StudiosWhat We Cover In This Episode: How clearly defining roles and responsibilities for every position is crucial for a studio’s success [7:50] Why hiring for a cultural fit is key [9:29] Consistent, transparent communication will set you on the path to mastering employee management every time [11:04] The damaging impact that micromanagement has on your employees and culture in the studio [16:54] The magic that happens when you invest in the development of your people, regardless of their position [18:34] Final thoughts on recognizing and rewarding the efforts of your team [19:24]...2024-10-1729 minfitSpot GuruEpisode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio OwnersWhat We Cover In This Episode: “Nick’s Nuggets” and the big reasons why it’s so important to be taking breaks [0:59] Actionable tactics you can use to ensure taking your next break is a smooth operation for your clients as well as for you [6:57] The benefits of taking a “one step backwards, two step forwards” type of approach with taking breaks [9:59] A sneak peek at next week’s topic and how you can get more insights from us [12:31] Quotes: “If you take breaks, you’re preventing that...2024-10-0313 minfitSpot GuruEpisode 256: See You Later!What We Cover In This Episode: How we’re feeling right now and why it’s been a bit of a “love/hate relationship” with the podcast [0:56] The ways in which fitSpot Guru is going to get a little TLC while we go on a bit of a hiatus [1:38] The potential for a second podcast, what you can expect and how it’ll be different [2:39] What won’t be changing with what we do [5:38] How you can stay up to date with all of our plans and provide your feedback in th...2024-08-0108 minfitSpot GuruEpisode 255: Essential Crisis Management Strategies for Boutique Fitness StudiosWhat We Cover In This Episode: An update on the total value of the wellness market right now and the shift that’s happening towards holistic health [1:02] The importance of having a crisis plan in place and the types of the scenarios you should be prepared for [4:08] How to properly prepare for a crisis, based on the “scale of fires” [10:30] A few key considerations when building plans for the financial type of a crisis [18:02] What to be aware of when recovering from a crisis and the way in which proper...2024-07-2531 minfitSpot GuruEpisode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness StudiosWhat We Cover In This Episode: The ways that people are searching for a financial wellness on an individual level [0:51] What to consider about cash flow management and it’s role in a business’s success [3:57] Where to start with budgeting operational costs and streamlining your financial model [8:18] How to approach funding an expansion [14:57] Our advice for steering clear of making emotional decisions [18:53] Some ways people can optimize cost, without compromising quality [21:02] A look at Nick’s journey to becoming a business owner [29:08] Our wee...2024-07-1843 minfitSpot GuruEpisode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!What We Cover In This Episode: How to approach defining your unique selling proposition [4:46] What to understand about connecting with your target audience [9:00] Steps to take to build a strong visual and verbal brand identity [13:09] How to leverage social media and digital marketing to its full potential [18:47] What you can do to start creating memorable member experiences [24:51] What the process of measuring and adjusting looks like when building your brand [29:02] Our “Fit Favorites” and an innovative way to make sure you’re drinking enough [30:58] 2024-07-1142 minfitSpot GuruEpisode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring ThreeWhat We Cover In This Episode: Examples of ways you can optimize the very first visit by your clients [1:08] What Seran says is the “low-hanging fruit” of building relationships [9:03] Why is the first visit so crucial for retention [12:38] Some of the things that can be done to make the first visit so memorable for the client [17:21] How you can set the stage for optimizing retention by pairing a new client with a seasoned client [21:36] Final tips and effective follow-up techniques to increase the retention rate at your stud...2024-06-2736 minfitSpot GuruEpisode 250: Mastering the Customer Experience: Effective Onboarding, Communication, and Feedback Strategies for Boutique Fitness StudiosWhat We Cover In This Episode: News with Nick and the latest of group fitness builds and mental, emotional and physical well-being [0:36] The importance that having an effective onboarding process will have on your customer’s experience [5:04] Integration partners that can help you communicate with your clients - click their links below to learn more! [10:03] Why you can’t afford to ghost your clients that are responding to your text marketing [12:15] Impactful ways to encourage your membership renewals or purchases [15:27] What to focus on if you are not ma...2024-06-2024 minfitSpot GuruEpisode 247: Cancellation Policy Q&AWhat We Cover In This Episode: A look at the current activity in gyms now versus the pre-pandemic levels [0:52] What the primary goal of having a cancellation policies in your studio should be [4:39] The key components you should be considering when creating and implementing your cancellation policies [5:12] How to approach balancing flexibility with clients with the needs of the business [7:35] Some examples of factors that may influence the timeline for early versus late cancellations [9:00] How policies can differ from limited to unlimited item holders and how this...2024-05-3025 minfitSpot GuruEpisode 243: Maximize Studio Membership Value with fitDEGREE's Early Access TagsWhat We Cover In This Episode: What early access tags are and the ways you can now start implementing them [7:44] How this feature was designed to make memberships more valuable in your studio [8:40] Common use cases for these access tags in fitDEGREE [11:20] How to locate and create early access tags in your admin [13:42] Why the early access tag feature was really built for studios with waitlists [16:01] What you can do to leverage early access tags as fun perks on intro offers [16:24] Quotes: 2024-05-0219 minfitSpot GuruEpisode 241: Using Spot Booking to Enhance the Client Experience, Social Connections (and More)What We Cover In This Episode: A look at a supportive, adaptable and appealing new yoga mat [0:56] How clients can use the spot booking feature to select the equipment they want to use, where they want to sit, and more [4:28] Some the ways it allows you to get detailed on how to visually represent the room to your booking clients [5:18] More on the social aspect of spot booking [6:06] What we’re doing with the ongoing development on the spot booking feature in fitDEGREE [7:20] How fitDEGREE sets itself apa...2024-04-1824 minfitSpot GuruEpisode 240: Disclaimers and Waivers – Focusing on Brick and Mortar Businesses with a Nod to the Virtual World featuring Lisa FraleyWhat We Cover In This Episode: Lisa’s journey to become a lawyer and also a fitness instruction, plus the way she combines these two passions [1:34] What the role of certifications will be in terms of legal protection for the studio [8:42] The important aspects of disclaimers and waivers that you need to be aware of [10:14] Some of the reasons why insurance is so important and how it compliments the waivers that are being used [16:24] How being the right business entity will help protect you from potential liability [20:53] Lis...2024-04-1130 minfitSpot GuruEpisode 238: Bridging the Gap Between Marketing and First PurchaseWhat We Cover In This Episode: The number one benefit from a marketing perspective that a studio will gain when signing up with LenzVU [1:16] How you can enable your automation from Day One with LenzVU [2:48] What Afi says is the biggest standout feature for the platform [7:38] The ways in which LenzVU’s AI-driven marketing tools cater to the specific needs of studio owners [11:44] A closer look at how LenzVU works in tandem with fitDEGREE [14:28] The important role that personalized communication plays in moving clients from awareness to pur...2024-03-2830 minfitSpot GuruEpisode 237: A Deep Dive into the fitDEGREE SummitWhat We Cover In This Episode: More expansion news in the industry related to chains delving into the food and beverage game [1:18] Who our upcoming in-person summit is targeted to and how it will help them [4:48] The themes that we chose to deep dive into while there and what you can expect at the 3-day summit [8:11] The way in which it will be more of a cohort and less of a conference [11:30] Some of the key topics you’ll be hearing about and receiving actionable strategies on [13:56] Th...2024-03-2126 minfitSpot GuruEpisode 235: fitDEGREE Summit 2024: A First Glimpse (and Your Invitation)!What We Cover In This Episode: A first glance at the FitDEGREE Summit 2024 and what you can expect by attending [3:38] What the inspiration was to create this event coming in October 2024 [4:40] How this event will be an immersive experience for all who attend [7:49] Why we’re so excited about the retreat-vibe location where it’s happening at [9:00] Steps you can take in preparing to make the most of this experience [11:08] Some of the long-term benefits studio owners attending will realize [14:08] Deadlines, prices and details to be a...2024-03-0724 minfitSpot GuruEpisode 213: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: Why there is an overemphasis on how to avoid holiday weight gain [3:59] Our thoughts on New Year’s resolutions in the industry, and the impact they have on physical and mental health during the holiday season [8:14] Whether there is too much pressure being put on people to maintain their routines throughout the holiday season, rather than enjoying friends and family [11:36] What to look for heading into the new year in this industry of health and wellness [16:44] The way check-in reports can be used bef...2023-11-3031 minfitSpot GuruEpisode 210: How Does Technology Impact Studios?What We Cover In This Episode: News with Nick and a look at Amazon’s healthcare journey [0:47] Our hot take of the week - does next-level technology in the boutique fitness space impede on the experience of in-class clients and members? [3:07] Thoughts on whether recording in the classroom causes uncomfortable clients and uncurated content [8:37] What specific technologies outside of the class should be implemented and streamlined [14:23] How you can begin leveraging the technology that is available to you inside of fitDEGREE [19:00] A “tech tuneup” challenge we have for you...2023-11-2123 minfitSpot GuruEpisode 209: Introducing NetGym: Helping Fitness Studios & Gyms with Sub-Automation and Teacher CommunicationWhat We Cover In This Episode: A look at Danny’s personal journey and what’s led him to where he is today [1:36] What sets NetGym apart from other fitness platforms and the benefits you’ll see by using it alongside fitDEGREE [17:38] The direct and indirect nuances that exist when a studio uses NetGym besides their communications [23:01] How it allows studios or owners and managers the ability to manage subbing capabilities for their instructors [26:15] The specific data that the owners and managers have access to when using NetGym [29:28] Dann...2023-11-1637 minfitSpot GuruEpisode 207: Industry Tea with Partner Merchynt - Ways to Generate ReviewsWhat We Cover In This Episode: How online reviews really impact the digital presence and credibility of fitness studios [2:53] A better way for studios to get reviews organically [4:52]= Effective strategies studio owners can be using right now to bump up their Google reviews [5:49] What to do, and not do, if you get a low star rating and review on Google [8:00] Tips for using reviews to update services or marketing strategies [12:30] Quotes: “It is most effective to get reviews when you find a way to...2023-11-0917 minfitSpot GuruEpisode 200: Spot Booking ChatWhat We Cover In This Episode: A look at what’s new in the sports and energy drinks market [1:24] Rapid fire questions with our CTO Daniel so you can get to know him a bit better [5:57] What is happening with the exciting new spot booking feature in fitDEGREE [8:04] Things you can expect with spot booking and some of the features that will be available with it [10:44] What will be so unique about this from the client’s standpoint [17:03] How you can prepare to start using the spot booki...2023-10-1730 minfitSpot GuruEpisode 198: Understanding Your Customer Lifetime Value (CLV)What We Cover In This Episode: Introducing Lenzvu and our exciting partnership with them [0:50] Megan busts a common myth around today’s topic [3:10] Defining customer lifetime value, or “CLV” [4:53] The big reasons why calculating the lifetime value of a customer is critical in your business [6:19] The ways in which you can continue leveraging fitDEGREE reports to understand the client value [11:35] Our quick wins of the week and a look at working with this concept of CLV inside of fitDEGREE [16:27] What to know about the personalized member...2023-10-1021 minfitSpot GuruEpisode 196: Maximizing Class Utilization for Higher RevenueWhat We Cover In This Episode: Nick shares some exciting news on upcoming integrations we will have available soon [0:45] What is class utilization and why it is something a studio owner needs to be focusing on in order to generate more revenue [3:22] A few tools in fitDEGREE that can help studio owners learn more about this key metric [7:44] Tips for using class data to start achieving better results [9:43] What you can do to increase your class utilization before cutting or changing things [16:42] How to get a quick...2023-10-0323 minfitSpot GuruEpisode 194: How to Filter Reports by TagsWhat We Cover In This Episode: A speaking event that Nick participated in and some updates on a payment processor that integrates with fitDEGREE [2:14] Megan debunks a common myth around how to organize your tags [6:00] The filtering capabilities that come with tags now that the new suite is live [7:05] Where you can leverage the new tagging feature in fitDEGREE [9:02] A real life example that demonstrates how tags can save you hours of time on data analysis [12:46] The “quick wins” we see around addressing redundant tags now [16:10] O...2023-09-2622 minfitSpot GuruEpisode 192: Mass Tagging in fitDEGREEWhat We Cover In This Episode: Our weekly “News With Nick” segment, including interesting stats about functional training [1:04] The initial problem we are trying to solve with the mass tagger [5:28] How you can use mass tagging to help improve your reports [8:42] A challenge for this week that you can take action as you prepare to use tagging in fitDEGREE [11:03] Our Quick Wins for this week [13:32] Quotes: “You can have new ideas or you can retract on ideas, and you need the ability to quickly...2023-09-1916 minfitSpot GuruEpisode 190: How to Prepare for Tag Management - Part 2What We Cover In This Episode: Our weekly “News With Nick” segment on making sleep a part of the conversation at your studio [0:52] “Myth busting with Megan” - why more tags doesn’t mean better structure [5:58] More details on conditional tagging in fitDEGREE and what preparation you can do now for this new feature [6:59] Our Quick Wins for this week [13:18] Another challenge we have for you this week around this topic of tag management [15:16] Quotes: “More tags can actually mean more chaos and less understan...2023-09-1219 minfitSpot GuruEpisode 182: Enhancing Client-Studio Communication with fitDEGREEWhat We Cover In This Episode: Introducing Industry News with Nick: Is In-Person Boutique Back? [2:31] How to now add home buttons to your fitSpot [7:25] What to know about fitDEGREE’s chat feature settings [9:47] Ways to be using the communication tools to establish regular contact with your members [11:59] How announcements inside fitDEGREE can become your own internal social media feed [12:53] A look at fitDEGREE’s integrations and the impact they can have on your communication with clients [16:08] The success story spotlight: Focus on the power of inspi...2023-08-1522 minfitSpot GuruEpisode 178: How to Harness the Power of Member Data (Like Never Before)!What We Cover In This Episode: How to optimize your intro offer using the intro offer conversion report inside of fitDEGREE [1:46] Some ways that you can create a more personalized member experience by leverage the membership list report [3:46] The various fitDEGREE reports that will give you insights on past trends and future projections [5:24] How to get the most from the revenue report and ideas on using it to maximize your planning process [7:37] The magic that happens when you harness the power of these reports in your studio fitness business [9:35]2023-08-0110 minfitSpot GuruEpisode 169: The Inner Circle - Tag Management in fitDEGREEWhat We Cover In This Episode: An introduction to the tag management screen inside of fitDEGREE [1:24] How we’re taking tags to the next level by using conditional tags [5:57] A look at the transitional phase of updating your tag when the new feature is released [7:51] Mass tagging 101 [10:17] The way that multi-tag select is making things easy and taking away compromises [12:27] How fitDEGREE is growing alongside you by using your feedback and then taking action [14:47] Quotes: “We have the tag management screen, which...2023-06-2917 minfitSpot GuruEpisode 151: Industry Tea with the FitDEGREE TeamWhat We Cover In This Episode: More on the changes you are going to notice in the client-facing fitDEGREE app [2:37] Significant improvements to the notifications within the app [5:47] A few different ways that you’ll be able to start a chat with a client [8:16] All of the moderator options now available with chats and channels [15:29] Actions steps to take now to prepare for these updates [20:19] Quotes: “If it was allowed or appropriate for the bottom navigation bars of apps to have 10 different buttons, I think...2023-04-2723 minfitSpot GuruEpisode 149: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: How wearable technology has become the top trend of 2023 [1:44] Why strength training with free weights is our favorite trend this year [4:02] The way that Nick is incorporating bodyweight training into his programming, and the impact the pandemic had on this type of workout [6:28] Our thoughts on fitness programs for seniors [8:14] What to understand about functional fitness as a trend this year [10:01] A trend that surprised us by being so high on the list for 2023 [10:26] What HIIT is all about [12:24]...2023-04-2022 minfitSpot GuruEpisode 147: Industry Tea with fitDEGREE SupportWhat We Cover In This Episode: The best ways for a fitDEGREE client to send a support ticket for the team to look after, as well as what to expect for turnaround time [3:29] What to be aware of in terms of the order of urgency in which issues are addressed [8:15] Some of the “do’s and don’ts” when submitting a support ticket [10:47] Why Ali will often suggest that the person requesting support hop on a call with her versus corresponding via email [15:59] An underutilized resource that has great benefits...2023-04-1323 minfitSpot GuruEpisode 145: Industry Tea with fitDEGREE CTO Daniel ReadWhat We Cover In This Episode: More on an exciting upcoming feature that facilitates internal interactions [3:06] How it will allow you to invite others through the app via chat instead of external text message [4:49] The way that the chat feature evolved [5:38] What to be aware of with the social and privacy settings from the student perspective [10:53] The admin-facing features that will give you the ability to disable or define the people in your chats [12:42] Group chat features and benefits [14:47] Quotes: “The mai...2023-04-0621 minfitSpot GuruEpisode 140: What You Need to Know About Payment ProcessingWhat We Cover In This Episode: What exactly a payment processor is and how it works within fitDEGREE [1:47] Rates to be considered during the integration of the payment processor [3:08] What to be aware of in terms of chargeback fees based on your business practices [5:09] Tips for initializing your application as a small business to set up Payably [8:38] Our thoughts on PCI compliance [9:25] Quotes: “In fitDEGREE’s situation, where we’re a software company that has many businesses underneath of us, we need to work w...2023-03-2111 minfitSpot GuruEpisode 139: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: How Ali got started in the industry and what led her becoming a studio owner [2:45] Montse’s journey into the fitness world and the certifications and experiences she has had obtained since college [6:19] Nick’s thoughts on the lack of community and camaraderie in the gym, and how he wanted to build a community-based software as a result of this [8:29] What we like best about helping studio owners as part of the fitDEGREE team [17:02] The future of the competitions feature in fitDEGREE [20:29] A...2023-03-1628 minfitSpot GuruEpisode 136: Keeping Your Pricing Streamlined in fitDEGREEWhat We Cover In This Episode: A rundown of the various pricing options available in fitDEGREE [1:50] The display options available through fitDEGREE [3:07] How to choose the pricing options for what your clients can see by utilizing the app or app and admin options [4:04] What to know about attaching an image or a video [5:36] A reminder to not overload your pricing options [8:16 The reasons why you should always be clear in your titles [10:07] Quotes: “Make your title as clearly as possible. We try...2023-03-0713 minfitSpot GuruEpisode 133: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: fitDEGREE Tea: Bringing you the ability to chat with your friends on the app [0:54] Some important heart attack symptoms to be aware of [3:11] Indications and signs of a stroke [4:09] What to understand about cardiac arrest symptoms [5:32] The variation between symptoms of men and those that women experience [7:26] Why as a studio owning, knowing your client’s health status and history is key [10:52] How Albertsons Grocery has introduced a new health app allowing you to monitor your health, hit goals an...2023-02-2430 minfitSpot GuruEpisode 132: Do's and Don'ts of Generating Share LinksWhat We Cover In This Episode: A look at the concept of generating share links and where it can be done inside fitDEGREE [6:32] Why share links are so powerful, especially for new clients [7:37] Best practices when using share links, including why you’ll want to uniquely title ever one you use [9:49] What to look out for, and what not to do, when generating share links in fitDEGREE [12:56] Quotes: “Share links are really powerful for new clients, to get them in the door. [You] click this link...2023-02-2215 minfitSpot GuruEpisode 124: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: A look at the American College of Sports Medicine’s top industry trends for 2023 [3:05] Where Ali sees people’s attention turning to in terms of the goals they have with their fitness routines [6:05] How longevity will play an even bigger theme for people this new year [14:02] What modality was one of the most booked classes in 2022 [15:27] Our thoughts on how LA Fitness is moving more towards boutique fitness [16:19] Quotes: “The focus I still think has been people are more in...2023-02-0323 minfitSpot GuruEpisode 121: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: The story behind where the name fitDEGREE came from and whose idea it was [2:35] A three product rebrandings that we’ve been through at fitDEGREE and how we pivoted to a new direction each time [4:25] How Nick decides which branding experts to work with, and how they’ve helped move the company forward [11:49] The way we identified the ideal client for fitDEGREE when piecing together the business [17:17] What Nick would change about fitDEGREE’s brand identity if he could go back in time [22:58] ...2023-01-2728 minfitSpot GuruEpisode 120: Aligning Your App with Your CultureWhat We Cover In This Episode: A look at the registration logistics in fitDEGREE that tie into a business’s culture [2:10] The impact that the fee policies you implement can have on your culture [4:35] How the timelines for registration help your software align more with your culture [8:04] Why it’s vital that you really get to know your client base inside and out [10:45] Quotes: “With our class group functionality you can split that up into AM and PM classes, even though they cost the same and the in...2023-01-2513 minfitSpot GuruEpisode 117: How to keep my app looking freshWhat We Cover In This Episode: The parts of the app that Nick considers core to a company’s brand [2:50] What elements of the app you should consider updating on a regular basis [6:19] A few items that you don’t have to refresh as frequently, but are still important to be aware of [9:18] Something to keep an eye on if you are a branded app [11:35] Things you can do to cleanup or tie up loose ends with your branding [14:35] Quotes: “We have a weird casing for fitD...2023-01-1817 minfitSpot GuruEpisode 116: How do I workshop my business identity?What We Cover In This Episode: Some creative methods to help you get in the right headspace to create your business identity [1:51] Free and paid resources you can use in this process and to get creative with your business identity [5:47] How to approach workshopping your brand and relaunching it to your community successfully [8:30] Quotes: “Using prompts or questions to stimulate your thinking can be really helpful to get to that next step after a brain dump.” [Cherise, 2:44] “I don’t think we can underestimate the value of mentorsh...2023-01-1614 minfitSpot GuruEpisode 114: Why Work with Integration Partners?What We Cover In This Episode: The integration partners that we work with at fitDEGEE, some of the services that each can provide, plus the pros and cons that we’ve seen by using them [1:54] What the perks are of utilizing integrations instead of trying to do everything manually [7:56] How the integration partners we use help our clients’ business and identify [9:46] Quotes:“When someone comes to your studio, they’re going to be a member for life, that’s the goal. With ClassPass, you’re getting the identity of a studio hopp...2023-01-1111 minfitSpot GuruEpisode 113: How to Create a Mission StatementWhat We Cover In This Episode: What a mission statement is and the 3 key components that are found in one [1:51] A few tools and exercises you can use to help define your own mission, vision and values [6:40] Why you need to define your mission statement, and how doing this will help you business [11:43] A reminder about why being clear and concise is key when it comes to mission statements [10:22] Quotes: “[Your mission statement] should illustrate uniqueness and invoke emotion through your values, and I think this is...2023-01-0915 minfitSpot GuruEpisode 111: The Logic Behind a Branded AppWhat We Cover In This Episode: What the sales process looks like from Nick’s perspective when he is working with potential clients for fitDEGREE [1:41] What you can expect to receive with a fitDEGREE branded package [3:15] A breakdown of the current pricing for the fitDEGREE branded app [4:27] The bonuses and selling points of being branded versus being on the standard fitDEGREE app [5:17] Why we think it makes so much sense to go the branded route [8:13] Some reasons why the branded app might not be the way to go for...2023-01-0415 minfitSpot GuruEpisode 110: What is a business identity?What We Cover In This Episode: What business identity is really all about [4:11] The role that understanding your product and how it relates to your demographic will play in solidifying your business identity [8:59] Why determining what you don’t want your business to be is so important in this process [10:07] Tips for getting clear about how you want your business to make people feel [11:47] The ways that a brand identity may evolve over time, and the best ways to adapt to the evolution [14:21] Quotes: “Your b...2023-01-0218 minfitSpot GuruEpisode 105: One-on-One Service OptimizationWhat We Cover In This Episode: Tips for optimizing the title section for one-on-one booking [3:20] How to create the description part of your one-on-one service by using photo and video, and what you can do to minimize any confusion clients may have here [5:11] Our thoughts on if you should list on-on-one services on your fitDEGREE app, even if they are not the core of your business [7:10] Quotes: “I think in this one-on-one service optimization, it’s like creating certainty throughout the registration and payment process for the one-on-ones.” [Nick, 3...2022-12-2112 minfitSpot GuruEpisode 104: Staying Ahead of the Curve - Keeping a Pulse on Trends and TrainingsWhat We Cover In This Episode: Why you need to stay on top of trends and trainings without losing focus on the core of your business [1:40] Cherise talks about polls, focus groups and pop-up classes when gauging trends [3:33] The ways that keeping up on trainings and certifications will benefit your business, staff and clients [5:20] What you can do as a studio owner to stay on top of trends and new trainings [7:41] Quotes: “Although it is really important to poll your community, often polls are not accurate on...2022-12-1911 minfitSpot GuruEpisode 102: But Why Should I be on the Client App?What We Cover In This Episode: What some of the benefits are of being an admin who is also active on the client facing app [2:22] How your business can be negatively affected by not being involved with the client app [5:30] Our thoughts on whether you need an account on the app in order to be a successful admin [7:59] Quotes: “It starts in the onboarding process. As you're creating your pricing schedule, as you're creating your pricing options, you should be previewing those things on the app as you're cr...2022-12-1410 minfitSpot GuruEpisode 100: fitSpot Guru's 100th EpisodeWhat We Cover In This Episode: Details on the vote for the next fitDEGREE feature buildout! [2:04] How you can get access to a LIVE tally [3:32] A look at the five projects/updates you can vote for [4:58] The updates that could be made to our waitlist policy [7:22] What a tag management system is and how it could be implemented [10:19] Some ways we could rebuild website widgets and add new updates [13:20] How we could use competitions within fitDEGREE [17:45] What spot booking could look like [20:30] 2022-12-0930 minfitSpot GuruEpisode 99: What Your App Says About Your Business... Or Doesn'tWhat We Cover In This Episode: Why an app for your business is a key tool to take advantage of, and how it can help aid your sales process [0:46] Pricing menu standards that people should be leveraging with their app [3:26] Why it is important have a membership contract available to users [3:54] The importance of implementing imagery and video where possible within your app [6:19] How you can approach leveraging and customizing app home buttons [11:19] Quotes: “To be completely honest, your app and your website are your cor...2022-12-0713 minfitSpot GuruEpisode 96: What Reports help me Review Retention?What We Cover In This Episode: Why retention is one of the key metrics you should be tracking for any business with a service [2:29] Nicks shares three jaw dropping stats on retention to be aware of [3:57] The ways that reports within fitDEGREE on new clients and returning clients can help with your retention [6:42] Utilizing the check-ins reports in fitDEGREE [8:25] A look at the routine breakers report and what it can tell you [9:00] Creative ways to get your staff to assist with retention [11:02] Quotes: 2022-11-3015 minfitSpot GuruEpisode 95: Kicking off the New Year with RetentionWhat We Cover In This Episode: Why you really need to be planning ahead for your retention efforts as a studio owner [1:11] How reviewing and gathering data from last year’s rates of conversations will help with retention [1:59] Tips to help prepare for retention efforts in the new year [4:15] Some retention strategies Cherise is seeing being used right now in the industry [7:30] Quotes: “Unless we are testing and tracking, we are not going to know what is happening with our retention. You really have to be l...2022-11-2811 minfitSpot GuruEpisode 93: How to Prime your Admin Sales PipelineWhat We Cover In This Episode: A closer look at the admin sales pipeline [2:57] How to use the intro offer funnel report in fitDEGREE within your sales pipeline [5:18] Ways you can tie the intro offer report in with the check-in report [7:14] Integration partners and automation that will help optimize your sales pipeline [8:34] Tips for monitoring and re-evaluating your sales pipelines [13:38] Quotes: “They don’t leave your sales pipeline until they say no. If they’re ignoring and ghosting you, they’re still in the sale...2022-11-2316 minfitSpot GuruEpisode 90: How to Find Lost LeadsWhat We Cover In This Episode: The difference between “lost leads” and “cold leads” [1:29] Why we are really talking about the need to focus on capturing lost leads [3:06] When you should consider a lead “lost” [3:33] Ways to locate lost leads within the fitDEGREE platform using specified reporting [4:32] What to do right now to recapture lost leads [6:34] Quotes: “There is nothing worse than pouring your time, effort and income into gaining leads that fall off the wagon. That being said, there are always ways that you can pu...2022-11-1609 minfitSpot GuruEpisode 88: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: What a recent study found regarding longevity and happiness [2:06] An upcoming trend we’re seeing around virtual fitness [8:00] A closer look at is happening in the current wearable technology market [12:50] A conversations on what the future of wearable technology could be [13:51] Our thoughts on whether Apple has a vision to break into healthcare [19:18] Ali shares about a BINGO competition she held at her previous studio [20:33] Montse’s experience running a competition with a retail partner [23:19] Why a challenge focusing on consistency works so well for studio members [24:49] How Ali started her own gym...2022-11-1133 minfitSpot GuruEpisode 87: How to Facilitate Competition on fitDEGREEWhat We Cover In This Episode: Why competition is so important, and necessary, in the fitness industry [1:02] The reasons that competitions promote self-motivation [3:32] How to utilize fitDEGREE to promote and facilitate your referral competitions [4:18] Ways to use an attendance competition [5:52] What a consistency challenge will look like [6:16 Why allowing clients to track their own consistency is a good strategy [6:51] What really happens when you make a member feel special [10:13] Quotes: “Competitions can just break up the monotony and create so...2022-11-0911 minfitSpot GuruEpisode 84: Reports to Evaluate Yearly ProgressWhat We Cover In This Episode: The three KPI’s you should be analyzing to determine your yearly progress and for future planning [2:38] The various reports and the information that is available within fitDEGREE to help with identifying trends in income or client activity [5:43] Nick’s advice for how to compile your reports and set yourself up for actual and projected numbers [8:54] Why it’s important to get help in creating the spreadsheets and reporting you need to best evaluate your yearly progress [12:09] Quotes: “I feel like it is impor...2022-11-0216 minfitSpot GuruEpisode 82: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: Nick shares where fitDEGREE is going next and why he’s so excited about it [2:57] How Daniel is approaching the process for new social features, plus the important considerations he’s keeping in mind to ensure maximum user flexibility and privacy [9:31] What’s happening right now to the social media platforms that exist, and the impact this is having on our industry [16:24] Why paid ads alone aren’t the magic bullet for your studio, and what should always be taking priority [23:33] Quotes:2022-10-2827 minfitSpot GuruTools in fitDEGREE to Assist MarketingWhat We Cover In This Episode: Nick talks about some basic marketing techniques that are used in the fitness industry [2:32] How to leverage the fitDEGREE admin to support your marketing efforts [4:12] Other tools and strategies that studio owners can be implementing with their admin right now [6:18] Quotes: “Referrals should be the staple of your marketing. It feels like people don’t consider it marketing and they always want to jump into paid ads, but your clients are your best marketing source.” [Nick, 3:08] “You can create as many shar...2022-10-2609 minfitSpot GuruEpisode 79: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: A closer look at each of our own personal health journeys [0:52] How body positivity has come to the surfing community [5:34] The importance of always being inclusive and selecting motivation language carefully [9:47] The ways that Mayweather Boxing and Kick House Kickboxing is a growing vertical in the fitness industry [15:17] A new holistic experience in New York City via the Solid Core founder [22:09] Our thoughts on multi-modality going to be the future of fitness [23:26] Whether or not we believe that multi-modality will be the new franchise model going forward [26:40] Quotes: “Be mindful of th...2022-10-2135 minfitSpot GuruEpisode 78: Tools in fitDEGREE to Assist BrandingWhat We Cover In This Episode: The amazing benefits of being a branded app inside fitDEGREE [1:22] How your branded app will feel like high-level success to your clients [4:03] User adoption tips to get your clients on the app right now [5:06] A few options for solidifying your brand with the unbranded app [7:04] Quotes: “Part of the manifestation process is you might get a branded app to give yourself an actionable step toward the manifestation of your success.” [Megan, 6:18] “There is so much room for imagery on our...2022-10-1911 minfitSpot GuruEpisode 75: What Services can I Offer on fitDEGREE?What We Cover In This Episode: The four types of registrables inside fitDEGREE [1:35] Leveraging classes through paid open gym time [2:50] How to use teacher trainings or retreats as events within fitDEGREE [4:01] One-on-One registerables and its different iterations and utilizations [4:43] Examples on how to use the four registerables in a different way, including with partnerships [6:38] Quotes: “What boutique fitness did great was they created this group class environment where you don’t have to pay for private training, you have some accountability with the community, but you are s...2022-10-1209 minfitSpot GuruEpisode 74: How to Differentiate your Business - ServicesWhat We Cover In This Episode: How to properly utilize services in your studio, depending on your demographic and consumer needs [1:54] Ways to identity if and why you are losing clients by auditing your services regularly [3:40] How to test and track for opportunities to adjust, or pivot so you can continue to grow in your services [9:43] Montse’s experience in the collegiate recreation world and how they were able to identify the gap and pivot after auditing the services they were offering [9:58] Quotes: “Right now, you really have...2022-10-1013 minfitSpot GuruEpisode 73: Industry Tea with the fitDEGREE TeamWhat We Cover In This Episode: Introducing Ali and Montse from the fitDEGREE team [2:32] A closer look at the recent Lululemon Studio announcement [3:34] TRX and the dramatic changes that are happening within that company [12:06] How big box gyms are starting to incorporate boutique studios inside the gyms [16:38] Montse shares more about the new Peloton Row available for pre-order [24:35] Quotes: “I’m speculating and trying to figure out if this is going to be a consistent video on demand platform, or is this just going to be a short-term experience? I don’t know, but they are br...2022-10-0733 minfitSpot GuruEpisode 72: How many fitSpots Should I Have?What We Cover In This Episode: What a “company” is inside fitDEGREE [2:16] A closer look at what a fitSpot is and what you need to know about this [3:15] Why a studio owner would want to branch off into multiple fitSpots [4:17] What are the benefits to only using one fitSpot in your business [5:29] If there will be an opportunity for apps to include multiple fitSpots that have no connection to each other [7:56] Our tips for using fitSpots for a branded community experience [10:37] Quotes: “Think of the fitSpot as the...2022-10-0512 minfitSpot GuruEpisode 67: Nashville Pilates Company Asks the ExpertsWhat We Cover In This Episode: Ronni talks about her referral efforts and seeks advice on how to better streamline this process [2:36] Which is best for referrals: cash, store credit or free classes? [3:56] Whether or not there is a plan to automatically provide credit for a referral programs [4:31] Waist to incentivize new clients who refer others [8:14] Transitioning prospects from a cold, to warm, to a hot lead [13:12] Our tips for incentivizing clients’ connections that they may not be incentivizing [15:43] What Ronni offers first time clients as an incentive to help grow her business [16:31] Quotes: “Normally for fi...2022-09-2319 minfitSpot GuruEpisode 66: How Reports Aid RetentionWhat We Cover In This Episode: The various types of reports that the fitDEGREE software offers? [3:28] How these types of reports within fitDEGREE directly correlate with a studio’s retention efforts [7:33] Features that can help with retention [9:32] Actionable steps to take right now using the reports and features available [12:49] Quotes “We don’t have anything per se where maybe someone has a full steam of momentum, and we want to keep that momentum. These reports are based more on, [the clients] had momentum and now there's a chance...2022-09-2115 minfitSpot GuruEpisode 63: How In-App Friends Aid RetentionWhat We Cover In This Episode: The functionality of in-app friends within fitDEGREE [2:28] How to educate your members on the friend feature [3:25] Our thoughts on adding to initial consultations more education on the app [7:50] Ways to use old school promotions to help educate clients about in-app friends [9:16] How to approach using Instagram stories in this process [10:25] More things you can do to have others join the app, use this feature and build community [11:48] Quotes: “Your software is part of your brand, right? That’s something to consider, and it shouldn't be something that you just igno...2022-09-1420 minfitSpot GuruEpisode 60: How Announcements Aid RetentionWhat We Cover In This Episode: What an announcement is, and how to use it inside of fitDEGREE [0:56] How this feature in fitDEGREE differs from other social media announcements or posts [1:23] Why we feel that the announcement feature is unique [3:14] How announcements can aid in retention of members [4:20] Some of the best ways we’ve seen the announcement board being used specifically for retention efforts [9:27] Quotes: “Now we have the ability for the studio to post an announcement, your clients to like and comm...2022-09-0712 minfitSpot GuruEpisode 58: Get Fit with Taj Asks the ExpertsWhat We Cover In This Episode: How to edit and change time and location of a class [7:41] A look at creating a class through the On-The-Go-App [10:15] Why the simplicity of fitDEGREE was a game changer for Taj compared to the other platforms that exist [14:14] Some of the ways that Taj utilizes the features in fitDEGREE [18:24] Using the announcement board as a website widget [20:05] How her community built the business she has today [24:00] What’s next for Taj [27:22] Quotes: “As I s...2022-09-0230 minfitSpot GuruEpisode 55: Mr. America’s Training Camp Asks the ExpertsWhat We Cover In This Episode: Whether there is a pre-dated membership option within fitDEGREE [3:29] Utilizing memos within fitDEGREE as a quick CRM for staff [8:35] How to book personal training slots for a group of days [11:29] Strategies for using fitDEGREE on social media [13:27] Tips for using photos and videos in the announcement board [15:50] What features fitDEGREE has that will allow you to help make your clients more accountable [18:12] Quotes: “Videos for intro offers, I love them, [but] only if they are done ri...2022-08-2626 minfitSpot GuruEpisode 49: True Moon Yoga Asks the ExpertsWhat We Cover In This Episode: Our new payment process we are integrated with, and our reasons for upgrading in this area [2:26] A breakdown of service fee options and service fee refunds [4:21] How long it typically takes to make the payables switch [7:08] The ways this feature can help not only get clients in the door, but also with retention [9:12] The social aspect of fitDEGREE and tips for utilizing this to benefit your business [13:04] Quotes: “It’s very similar to checking out at a hotel, checking out a...2022-08-1219 minfitSpot GuruEpisode 48: All About ClassesWhat We Cover In This Episode: What classes in fitDEGREE are, In terms of the features [1:29] How to pay for a class using the system [2:40] What to do to set up a class in class manager [3:20] A breakdown of using the plug and play system in class manager [5:03] How to determine if a class is appropriate or not for your business model [7:42] Quotes: “Classes are bread and butter. It’s a weekly recurring registerable; you set it and forget it, or you can create it to b...2022-08-1011 minfitSpot GuruEpisode 47: How to Follow Up with Old LeadsWhat We Cover In This Episode: How to approach classifying a lead in your business [1:25] The three main qualifiers to use for old leads [2:55] What are the most common methods used to reach out to old leads [4:28] Some best practices for old lead follow up [7:49] Specific offers that Cherise would recommend you pitch to old leads [10:53] Quotes:“We want to be careful that if we have 300 clients that aren’t active, we are not sending them the same text and email.” [Cherise, 4:07] “In terms of autom...2022-08-0815 minfitSpot GuruEpisode 45: Breaking Down App&Admin vs Admin OnlyWhat We Cover In This Episode: In term of visibility, What App&Admin means in terms of visibility [1:13] App&Admin hosts what you want visually available to the public [2:23] What Admin Only is all about [3:12] Where to find the visibility options in your Admin Only [6:43] A helpful tip if your sales process is autonomous for the client [8:40] Quotes: “If there is no reason to restrict visible access, there is no reason you want to hide something and you don’t want someone to see something, [then] you ar...2022-08-0312 minfitSpot GuruEpisode 44: How to Identify & Create a Community PartnershipWhat We Cover In This Episode: Introducing the fitDEGREE Business Portal [1:30] What a community partnership looks like and how the relationship works [3:10] Tips for identifying the types of businesses that you should align with in your community [5:54] Advice on the quality, quantity and maintenance of partnerships [9:33] What you can do to ensure that you are being a good partner and placing value back into the businesses that support you [10:53] Some different ways and ideas for reaching out to the businesses around you [12:58] Quotes: 2022-08-0117 minfitSpot GuruEpisode 42: Brand Advocate Intro - LindseyWhat We Cover In This Episode: What exactly a “brand advocate” is [0:37] How Lindsey entered the fitness world and what made her fall in love with this industry [3:37] Why she really resonated with spin and the mental and physical aspects of it [7:57] Lindsay’s experiences being a business owner in the beginning, wearing all the hats and then transitioning into building a team to work with her [12:20] What drew her to fitDEGREE from the beginning [18:22] A look at the accessibility and onboarding process with fitDEGREE [20:21] Why Lindsa...2022-07-2029 minfitSpot GuruEpisode 41: How to prep your clients for changeWhat We Cover In This Episode: The steps to take to begin building your plan for upcoming change [1:44] Best practices to communicate and train with staff about upcoming changes [2:58] When to roll out change to clients, and how to support this in studio and on your social media platforms [3:20] Tips for executing social media posts effectively [5:54] What to know about communication timing when planning a big change [10:25] LINKS: fitDEGREE’s Business Portal On The Go App (Google Play) & (Apple App Store) Kiosk & Admin Logins s...2022-07-1316 minfitSpot GuruEpisode 40: fitDEGREE Demo ExperienceWhat We Cover In This Episode: What our sales process looks like at fitDEGREE, and why others should consider adopting a similar model [1:21] How to use the sales process to qualify potential clients [2:58] The way we use our standard demo process when trying to qualify potential clients [6:49] What is the top selling point that brings clients to fitDEGREE [8:56] The biggest deterrent or roadblock stopping people from coming to fitDEGREE at this time [11:03] What factors of the fitDEGREE's sale process are universal and can be applied to all businesses [13:18] How mentorship and/or specialized coaches can be used for speci...2022-07-0620 minfitSpot GuruEpisode 32: Which fitDEGREE Apps do I Need?What We Cover In This Episode: Two very exciting fitDEGREE announcements from Nick [0:33] Starting with the admin side of things, how you can utilize the new apps’ full potential [2:45] The way that admins that have the On The Go app can utilize push notifications and client-facing reports [4:09] Access levels for company admins and fitSpot admins, managers, and studio team members [6:25] The Kiosk app, and what both staff and clients can do to benefit from it [7:54] A look at what the FitDEGREE, branded app depending on what you’re usin...2022-05-1118 min
fitSpot GuruEpisode 24: Social Gifting in fitDEGREEWhat We Cover In This Episode: How all social gifting is a studio choice that can be enabled or disabled [1:32] The various social gifting features that are available to admin [3:43] The timing on gifting versus gift cards [5:46] Ways to purchase an event or series from your live calendar [6:22] A look at the client app social gift purchasing and purchase as a gift card versus account balance [7:33] What the process for sending digital gift cards from the app looks like [9:26] Quotes: “So even if you have yo...2022-03-1613 min
fitSpot GuruEpisode 20: The Importance of TaggingWhat We Cover In This Episode: How to categorize items within fitDEGREE to label areas of your client base [1:04] Where can you use tags within the fitDEGREE system [1:56] What is the purpose and benefits of adding a tag [2:34] The way to tag for discount purposes [2:58] A look at the client tagging section [5:42] What the general client tags are [7:20] How to approach revenue reporting for discounts using fitDEGREE [11:28] Quotes: "Please do not overlook the usefulness of these different types of tags that you can...2022-02-1617 min
fitSpot GuruEpisode 16: Who Can I Contact?What We Cover In This Episode: An overview of the positions within fitDEGREE’s client-facing teams [1:17] A look at the behind-the-scenes teams at fitDEGREE [4:13] A breakdown of the fitDEGREE partners [10:48] Additional resources and content you can leverage [12:13] A reminder that we are here for you and your clients [16:02] Quotes: “fitDEGREE is still very grassroots and up-and-coming.” [Megan, 6:27] “Think of onboarding as not just a one-time thing when you sign up. It could be something you come back to as massive expansion happens inside your business.” [Nick, 9:55...2022-01-1919 min
fitSpot GuruEpisode 14: How to Handle Childcare in fitDEGREEWhat We Cover In This Episode: The main things to consider when implementing childcare into your software [0:55] How to set up unique accounts for parent and child [2:54] Ways to establish your relationships inside of fitDEGREE [3:21] Positives and potential downfalls with the first method [6:31] Method Two: All registrations are made under the parent account [6:58] How to use staggered start times for childcare and your classes [7:48] Options for bringing clients bringing multiple children to the studio [8:42] What you can do if you want to implement paid...2022-01-0513 min
fitSpot GuruClasses, Events, Series... What's the Difference?What We Cover In This Episode: What the main registrables are within fitDEGREE [1:02] The pricing options available for the different registrables within fitDEGREE and how this will impact your business model [2:13] The importance of defining your pricing model and business model before you utilize the registrables [3:40] The key benefits of using classes as an event [5:20] What to consider when deciding on cancellation policies based on your business model [6:22] Tips for using Series sessions and payment options based on your business model [7:22] Some of the potential drawbacks...2021-12-0812 min
fitSpot GuruEpisode 5: Check In Screens - where do I begin?What We Cover In This Episode: The differences between the three check in screens on fitDEGREE [1:51] What are memos and starred memos, and what they can do for you to help manage important information [4:28] Ways to use the waiver icon, and how this feature can help you during check in [5:27] Using the check mark symbol to checking in your clients and notify the software that your client showed up for class [6:24] A feature fitDEGREE uses to show you when it is a clients first registration [7:13] The symbols that...2021-11-0318 min
fitSpot GuruPrologue 3: The Story of fitDEGREE: Dan Berger's VersionWhat We Cover In This Episode: Dan’s inception story as one of the founders of fitDEGREE [1:23] The pivots and the struggles they’ve experienced from changing markets since beginning [7:16] Why hosting a cultivation and feedback culture is key for the company [9:58] How and where Dan brings value into fitDEGREE when onboarding new customers [10:53] The way Dan was able to find his own path, and what he provides clients and the team of fitDEGREE today [15:34] His best advice to other studio owners on where to start if looking to d...2021-10-0625 min
fitSpot GuruPrologue 2: The Story of fitDEGREE: Dan Read's VersionWhat We Cover In This Episode: Dan’s journey from the first version of fitDEGREE to what fitDEGREE is today [4:50] A look at what was needed to make Version 1.0 of the app - recreation center management software [7:39] The first pain point discovered when pitching the product to colleges, and what Dan and fitDEGREE did to then pivot [8:56] What the real inspiration behind fitDEGREE was for Dan [9:14] Which characteristics he feels makes a good development team member [12:33] What you need to start, and what you need to do, in or...2021-10-0620 min
fitSpot GuruPrologue 1:The story of fitDEGREE: Nick Dennis’ VersionWhat We Cover In This Episode: Where Nick got the idea to connect fitness partners with an app, and the lessons he learned about launching a startup from a previous venture [1:49] The way he and his partner pivoted to find a new story to tell, based on a gap in the industry they saw that needed to be filled [4:53] When Nick realized that they were onto something big by changing their focus to fitness studios [6:56] What the fitDEGREE rollout plan looked like, and why they waited so long before beginning to advertise...2021-10-0623 min