Shows
Pharmacy Podcast NetworkWhere LTC Pharmacy Connects: Preview of the 15th Annual FrameworkLTC Innovation Conference | Framework FocusIn this special episode of FrameworkFocus, we’re getting you ready for the 2025 FrameworkLTC Innovation Conference—Where LTC Pharmacy Connects. You might remember it as our “User Conference,” but we’ve refreshed the name to better reflect where we’re headed. This event has always been about more than just software; it’s about accelerating innovation, sharing ideas, and shaping the future of Long-Term Care Pharmacy. Tune in as we highlight what’s new for this year, what attendees can expect, and why this event continues to be a must-attend gathering. Plus, hear from Matthew Gilbert, VP of Business Transformation an...2025-06-111h 09
Framework FocusWhere LTC Pharmacy Connects: Preview of the 15th Annual FrameworkLTC Innovation Conference | Framework FocusIn this special episode of FrameworkFocus, we’re getting you ready for the 2025 FrameworkLTC Innovation Conference—Where LTC Pharmacy Connects. You might remember it as our “User Conference,” but we’ve refreshed the name to better reflect where we’re headed. This event has always been about more than just software; it’s about accelerating innovation, sharing ideas, and shaping the future of Long-Term Care Pharmacy. Tune in as we highlight what’s new for this year, what attendees can expect, and why this event continues to be a must-attend gathering. Plus, hear from Matthew Gilbert, VP of Business Transformation an...2025-06-111h 09
Pharmacy Podcast NetworkMapping the Customer Journey | FrameworkFocus™In this episode of FrameworkFocus, VP of Customer Success Jackie Maitland is joined by Eric Fernandez and Dustin Harbison to explore the full customer journey at SoftWriters—from first engagement through implementation, account management, and long-term growth. Together, they share how collaboration, transparency, and continuous feedback shape a partnership built for lasting success in the long-term care pharmacy space.
2025-05-1430 min
Framework FocusMapping the Customer Journey | FrameworkFocus™In this episode of FrameworkFocus, VP of Customer Success Jackie Maitland is joined by Eric Fernandez and Dustin Harbison to explore the full customer journey at SoftWriters—from first engagement through implementation, account management, and long-term growth. Together, they share how collaboration, transparency, and continuous feedback shape a partnership built for lasting success in the long-term care pharmacy space.
2025-05-1430 min
Framework FocusThe Future of Work | FrameworkFocus™
In this episode of FrameworkFocus™, host Todd Eury sits down with Dori Armstead, VP of People at SoftWriters, to explore The Future of Work and what it means for the pharmacy technology industry. Dori shares insights on building a talent-centric organization, SoftWriters’ journey in improving hiring and retention, and how HR strategies are evolving to meet today’s workforce demands. The conversation covers key topics like attracting and developing top talent, fostering a culture of belonging, and planning for the future through thoughtful job architecture. With a forward-looking perspective, Dori highlights the skillsets that will drive business success over the next f...2025-04-0928 min
Pharmacy Podcast NetworkThe Future of Work | FrameworkFocus™
In this episode of FrameworkFocus™, host Todd Eury sits down with Dori Armstead, VP of People at SoftWriters, to explore The Future of Work and what it means for the pharmacy technology industry. Dori shares insights on building a talent-centric organization, SoftWriters’ journey in improving hiring and retention, and how HR strategies are evolving to meet today’s workforce demands. The conversation covers key topics like attracting and developing top talent, fostering a culture of belonging, and planning for the future through thoughtful job architecture. With a forward-looking perspective, Dori highlights the skillsets that will drive business success over the next f...2025-04-0928 min
Framework FocusAdvocating for LTC Pharmacy: Policy Battles & Industry Shifts | FrameworkFocus™
The political landscape is shifting, and long-term care (LTC) pharmacies are feeling the impact. In this episode of FrameworkFocus, we sit down with Alan Rosenbloom, President & CEO of the Senior Care Pharmacy Coalition, to discuss the key policy challenges facing LTC pharmacies in 2025. From the effects of the Inflation Reduction Act and ongoing PBM reform efforts to the push for LTC at Home and the looming threat of NADAC payment changes, Alan breaks down what’s happening in Washington and what it means for LTC pharmacies nationwide. Tune in for expert insights on the regulatory road ahead and how the in...2025-03-1247 min
Pharmacy Podcast NetworkAdvocating for LTC Pharmacy: Policy Battles & Industry Shifts | FrameworkFocus™
The political landscape is shifting, and long-term care (LTC) pharmacies are feeling the impact. In this episode of FrameworkFocus, we sit down with Alan Rosenbloom, President & CEO of the Senior Care Pharmacy Coalition, to discuss the key policy challenges facing LTC pharmacies in 2025. From the effects of the Inflation Reduction Act and ongoing PBM reform efforts to the push for LTC at Home and the looming threat of NADAC payment changes, Alan breaks down what’s happening in Washington and what it means for LTC pharmacies nationwide. Tune in for expert insights on the regulatory road ahead and how the in...2025-03-1247 min
Framework FocusThriving Pharmacy: Build and Empower Your Team | FrameworkFocus™Join host Patrick Hussey as he chats with Melissa Post, Director of People & Culture at SoftWriters, about tackling staffing challenges and creating a thriving workplace in long-term care (LTC) pharmacies. Melissa shares actionable strategies for recruiting and retaining top talent amid industry-wide shortages, building a strong talent bench through professional development and mentorship, and fostering a culture of engagement, inclusion, and belonging. She also offers insights into leading teams through change and effectively overcoming resistance. Packed with practical tips, real-world examples, and expert advice, this episode is a must-listen for anyone looking to help their pharmacy team thrive.
2025-02-1247 min
Pharmacy Podcast NetworkThriving Pharmacy: Build and Empower Your Team | FrameworkFocus™Join host Patrick Hussey as he chats with Melissa Post, Director of People & Culture at SoftWriters, about tackling staffing challenges and creating a thriving workplace in long-term care (LTC) pharmacies. Melissa shares actionable strategies for recruiting and retaining top talent amid industry-wide shortages, building a strong talent bench through professional development and mentorship, and fostering a culture of engagement, inclusion, and belonging. She also offers insights into leading teams through change and effectively overcoming resistance. Packed with practical tips, real-world examples, and expert advice, this episode is a must-listen for anyone looking to help their pharmacy team thrive.
2025-02-1247 min
Framework FocusState of LTC Pharmacy in 2025 | FrameworkFocus™
In Episode 20 of FrameworkFocus™, host Patrick Hussey, President of Pharma Dynamix Consulting, sits down with Dave Emison, Chief Commercial Officer at SDS Rx, to discuss the state of long-term care (LTC) pharmacy as we begin 2025. Together, they explore key challenges and opportunities facing the industry, including labor management, pharmaceutical acquisition, and delivery optimization. Gain actionable insights on building resilient workplace cultures, negotiating smarter distributor contracts, and implementing innovative delivery solutions to navigate financial pressures and thrive in a rapidly evolving landscape. Don't miss this forward-looking conversation with practical strategies for success in LTC pharmacy.
2025-01-0846 min
Pharmacy Podcast NetworkState of LTC Pharmacy in 2025 | FrameworkFocus™In Episode 20 of FrameworkFocus™, host Patrick Hussey, President of Pharma Dynamix Consulting, sits down with Dave Emison, Chief Commercial Officer at SDS Rx, to discuss the state of long-term care (LTC) pharmacy as we begin 2025. Together, they explore key challenges and opportunities facing the industry, including labor management, pharmaceutical acquisition, and delivery optimization. Gain actionable insights on building resilient workplace cultures, negotiating smarter distributor contracts, and implementing innovative delivery solutions to navigate financial pressures and thrive in a rapidly evolving landscape. Don't miss this forward-looking conversation with practical strategies for success in LTC pharmacy.
2025-01-0846 min
Pharmacy Podcast NetworkLTC Pharmacy Tech: The Risk and the Reward | FrameworkFocus™In this episode of FrameworkFocus, host Patrick Hussey sits down with Eric Weast, Owner of ECW Network and IT Solutions, and Robbie Macdonald, Director of Client Enablement, to explore the critical role of technology in long-term care pharmacies. They discuss the opportunities and risks of AI, strategies to combat cybersecurity threats, and the importance of a robust technology roadmap. Gain insights from industry experts on how to future-proof your pharmacy with the right tools and planning.
2024-12-111h 05
Framework FocusLTC Pharmacy Tech: The Risk and the Reward | FrameworkFocus™In this episode of FrameworkFocus, host Patrick Hussey sits down with Eric Weast, Owner of ECW Network and IT Solutions, and Robbie Macdonald, Director of Client Enablement, to explore the critical role of technology in long-term care pharmacies. They discuss the opportunities and risks of AI, strategies to combat cybersecurity threats, and the importance of a robust technology roadmap. Gain insights from industry experts on how to future-proof your pharmacy with the right tools and planning.
2024-12-111h 05
Pharmacy Podcast NetworkLive from the User Conference | FrameworkFocus™The recent 14th Annual FrameworkLTC User Conference hosted by SoftWriters brought together key figures from the long-term care (LTC) pharmacy industry. This year's gathering at the ARIA in Las Vegas provided a unique platform for professionals to exchange ideas, discuss the future of LTC, and share the latest industry insights. From accelerating innovation to building a sustainable future in pharmacy, the conference underscored SoftWriters' commitment to meeting the evolving needs of LTC providers and patients.
2024-11-1350 min
Framework FocusLive from the User Conference | FrameworkFocus™The recent 14th Annual FrameworkLTC User Conference hosted by SoftWriters brought together key figures from the long-term care (LTC) pharmacy industry. This year's gathering at the ARIA in Las Vegas provided a unique platform for professionals to exchange ideas, discuss the future of LTC, and share the latest industry insights. From accelerating innovation to building a sustainable future in pharmacy, the conference underscored SoftWriters' commitment to meeting the evolving needs of LTC providers and patients.
2024-11-1350 min
Framework FocusBehind the Headlines: LTC Pharmacy Insights from Media Leaders | FrameworkFocus™
In this episode of FrameworkFocus, we sit down with media leaders Greg Cianfarani, CEO of RxInsider, and Will Lockwood, Senior Editor of Pharmacy Technology and Management Review (PTMR), to explore the latest trends shaping long-term care (LTC) pharmacy. We’ll dive into the critical topics they've covered in 2024, from technological innovations like AI and automation to emerging industry challenges. Join us for an insightful discussion on how these platforms provide value to the LTC community and what the future holds for pharmacy in the next few years. Don't miss these expert insights from the forefront of pharmacy media.
2024-10-0943 min
Pharmacy Podcast NetworkBehind the Headlines: LTC Pharmacy Insights from Media Leaders | FrameworkFocus™
In this episode of FrameworkFocus, we sit down with media leaders Greg Cianfarani, CEO of RxInsider, and Will Lockwood, Senior Editor of Pharmacy Technology and Management Review (PTMR), to explore the latest trends shaping long-term care (LTC) pharmacy. We’ll dive into the critical topics they've covered in 2024, from technological innovations like AI and automation to emerging industry challenges. Join us for an insightful discussion on how these platforms provide value to the LTC community and what the future holds for pharmacy in the next few years. Don't miss these expert insights from the forefront of pharmacy media.
2024-10-0943 min
Pharmacy Podcast NetworkThe Legislative Landscape in LTC | FrameworkFocus™In this insightful episode of FrameworkFocus, we welcome a special guest host, Todd Eury from the Pharmacy Podcast Network. Todd is joined by Michelle Templin, the Senior Vice President of Strategy & Legislative Affairs at Managed Healthcare Associates. Together, they delve into the ever-evolving legislative landscape and its profound impact on the Long-Term Care Pharmacy industry. From recent regulatory shifts to upcoming policy changes, Todd and Michelle provide expert analysis to help you stay ahead in a complex and dynamic environment.
2024-09-1136 min
Framework FocusThe Legislative Landscape in LTC | FrameworkFocus™In this insightful episode of FrameworkFocus, we welcome a special guest host, Todd Eury from the Pharmacy Podcast Network. Todd is joined by Michelle Templin, the Senior Vice President of Strategy & Legislative Affairs at Managed Healthcare Associates. Together, they delve into the ever-evolving legislative landscape and its profound impact on the Long-Term Care Pharmacy industry. From recent regulatory shifts to upcoming policy changes, Todd and Michelle provide expert analysis to help you stay ahead in a complex and dynamic environment.
2024-09-1136 min
Pharmacy Podcast NetworkSurfin' USP! (797 & 800 Compliance ft. Dan Castellanos) | Framework FocusIn Episode 15 of FrameworkFocus, Dr. Mark Fulton sits down with Dan Castellanos from Acute Care Pharmaceuticals to delve into the critical aspects of USP 797/800 compliance. Dan shares his background and career journey before discussing the role of Acute Care Pharmaceuticals in supporting pharmacies with sterile and hazardous drug compounding.
Listeners will gain insights into the importance of sterile compounding, the challenges of maintaining USP 797 compliance, and the pitfalls to avoid. Dan also explains the identification and management of hazardous drugs, highlighting the significance of USP 800 compliance.
The episode wraps up with a look at future...2024-08-1448 min
Framework FocusSurfin' USP! (797 & 800 Compliance ft. Dan Castellanos) | Framework FocusIn Episode 15 of FrameworkFocus, Dr. Mark Fulton sits down with Dan Castellanos from Acute Care Pharmaceuticals to delve into the critical aspects of USP 797/800 compliance. Dan shares his background and career journey before discussing the role of Acute Care Pharmaceuticals in supporting pharmacies with sterile and hazardous drug compounding.
Listeners will gain insights into the importance of sterile compounding, the challenges of maintaining USP 797 compliance, and the pitfalls to avoid. Dan also explains the identification and management of hazardous drugs, highlighting the significance of USP 800 compliance.
The episode wraps up with a look at future...2024-08-1448 min
Pharmacy Podcast NetworkA Conversation with the Pepper Center | FrameworkFocus™In this episode, Dr. Mark Fulton converses with Dr. Steven Albert and Dr. Aimee Pickering from the Claude Pepper Center in Pittsburgh. The University of Pittsburgh Claude D. Pepper Older Americans Independence Center is one of fourteen Centers throughout the United States funded by the National Institute on Aging. This episode delves into the center's history, mission, and impactful research focused on senior care. Learn practical steps for long-term care providers to develop and implement de-prescribing programs and explore opportunities for collaboration with the Pepper Center. This episode offers valuable insights and practical advice for enhancing patient care in...2024-07-1050 min
Framework FocusA Conversation with the Pepper Center | FrameworkFocus™In this episode, Dr. Mark Fulton converses with Dr. Steven Albert and Dr. Aimee Pickering from the Claude Pepper Center in Pittsburgh. The University of Pittsburgh Claude D. Pepper Older Americans Independence Center is one of fourteen Centers throughout the United States funded by the National Institute on Aging. This episode delves into the center's history, mission, and impactful research focused on senior care. Learn practical steps for long-term care providers to develop and implement de-prescribing programs and explore opportunities for collaboration with the Pepper Center. This episode offers valuable insights and practical advice for enhancing patient care in...2024-07-1050 min
Framework FocusLive from the AI Mastermind Cohort | Framework FocusThis episode of FrameworkFocus™ comes live from SoftWriters' inaugural AI Mastermind Cohort in Pittsburgh. Hear interviews with industry leaders on the transformative power of AI in pharmacy operations. Discover current applications, future innovations, and the overall impact of AI on the pharmacy industry. We invite you to dive into these thought-provoking discussions on all things AI in long-term care pharmacy.
2024-06-1237 min
Pharmacy Podcast NetworkLive from the AI Mastermind Cohort | Framework FocusThis episode of FrameworkFocus™ comes live from SoftWriters' inaugural AI Mastermind Cohort in Pittsburgh. Hear interviews with industry leaders on the transformative power of AI in pharmacy operations. Discover current applications, future innovations, and the overall impact of AI on the pharmacy industry. We invite you to dive into these thought-provoking discussions on all things AI in long-term care pharmacy.
2024-06-1237 min
Pharmacy Podcast NetworkLet's Get Organized | FrameworkFocus
In this episode of FrameworkFocus, we delve into the world of organizational involvement and leadership in pharmacy with Tim Fensky, Associate Director of Advanced Wellness Pharmacy. Tim shares insights from his career journey, emphasizing the importance of pharmacist engagement with professional and regulatory bodies such as State Boards, NABP, and NCPDP. Through compelling stories and lessons learned, Tim highlights the impact of organizational involvement on personal and professional growth. He offers practical advice on how listeners can get involved and make a difference in the field of pharmacy. Join us for an enlightening conversation on why organizational engagement matters and...2024-05-0855 min
Framework FocusLet's Get Organized | FrameworkFocus
In this episode of FrameworkFocus, we delve into the world of organizational involvement and leadership in pharmacy with Tim Fensky, Associate Director of Advanced Wellness Pharmacy. Tim shares insights from his career journey, emphasizing the importance of pharmacist engagement with professional and regulatory bodies such as State Boards, NABP, and NCPDP. Through compelling stories and lessons learned, Tim highlights the impact of organizational involvement on personal and professional growth. He offers practical advice on how listeners can get involved and make a difference in the field of pharmacy. Join us for an enlightening conversation on why organizational engagement matters and...2024-05-0855 min
Framework FocusHigh-Tech in the Heartland | Framework Focus
In Episode 11 of FrameworkFocus, host Dr. Mark Fulton explores high-tech pharmacy in America's heartland with Dr. Dakin Updegraff from LifeSpan Pharmacy. Dr. Updegraff discusses his journey starting in pharmacy during the COVID-19 era, his role as an informatics pharmacist, and LifeSpan's innovative approach, including their Robotic Processing Automation team. He shares insights into emerging technologies shaping the profession and addresses key issues impacting long-term care pharmacy's future. Join us for a deep dive into the intersection of pharmacy, informatics, and cutting-edge technology.
2024-04-1048 min
Pharmacy Podcast NetworkThe 2024-Cast (feat. PharMerica) | Framework Focus
In Episode 8 of FrameworkFocus, Dr. Mark Fulton interviews TJ Griffin, Chief Clinical Officer at PharMerica, in a fast-paced exploration of the LTC pharmacy landscape in 2024. PharMerica is a national leader in pharmacy services, serving our partners in over 3,100 long-term care, senior living, IDD/behavioral health, home infusion, specialty pharmacy, and hospital management programs. In this conversation, the pair dive into the workforce challenges faced by LTC pharmacies. Griffin explores the advancements in pharmacy practice, including an expanded scope and additional opportunities for pharmacies.
Host: Dr. Mark Fulton &
Guest: TJ Griffin, Chief Clinical Officer, Pharmerica
2024-01-101h 01
Framework FocusThe 2024-Cast (feat. PharMerica) | Framework Focus
In Episode 8 of FrameworkFocus, Dr. Mark Fulton interviews TJ Griffin, Chief Clinical Officer at PharMerica, in a fast-paced exploration of the LTC pharmacy landscape in 2024. PharMerica is a national leader in pharmacy services, serving our partners in over 3,100 long-term care, senior living, IDD/behavioral health, home infusion, specialty pharmacy, and hospital management programs. In this conversation, the pair dive into the workforce challenges faced by LTC pharmacies. Griffin explores the advancements in pharmacy practice, including an expanded scope and additional opportunities for pharmacies.
Host: Dr. Mark Fulton &
Guest: TJ Griffin, Chief Clinical Officer, Pharmerica
2024-01-101h 01
Framework FocusDelayed & Confused | Framework Focus
In the latest installment of FrameworkFocus, join Dr. Mark Fulton and special guest Ted Sullivan of Advasur, as they discuss the current state of the Drug Supply Chain Security Act. Learn about the FDA’s recent announcement delaying the enforcement of several key provisions of DSCSA, how this delay will impact your pharmacy, and pathways for compliance. Plus, a bonus segment with Jennie Lee, the Pharmacy Manager at PharmaCare Hawaii, who is a customer of both Advasur and FrameworkLTC!
2023-10-1135 min
Pharmacy Podcast NetworkDelayed & Confused | Framework Focus
In the latest installment of FrameworkFocus, join Dr. Mark Fulton and special guest Ted Sullivan of Advasur, as they discuss the current state of the Drug Supply Chain Security Act. Learn about the FDA’s recent announcement delaying the enforcement of several key provisions of DSCSA, how this delay will impact your pharmacy, and pathways for compliance. Plus, a bonus segment with Jennie Lee, the Pharmacy Manager at PharmaCare Hawaii, who is a customer of both Advasur and FrameworkLTC!
2023-10-1135 min
Framework FocusRegulatory Compliance in LTC (ft. The Compliance Store) | Framework FocusIn this episode of FrameworkFocus, we delve into the world of regulatory compliance in long-term care with experts Donna Adendorff & Jamie Butler from The Compliance Store. This valuable resource supports skilled nursing facilities in meeting regulatory requirements efficiently. We explore the collaborative efforts required to achieve and maintain compliance, discussing its crucial impact on LTC quality. We also address post-COVID-19 challenges, staffing issues, payment concerns like PDPM, and the complexities of operations in LTC.
2023-08-0938 min
Pharmacy Podcast NetworkRegulatory Compliance in LTC (ft. The Compliance Store) | Framework FocusIn this episode of FrameworkFocus, we delve into the world of regulatory compliance in long-term care with experts Donna Adendorff & Jamie Butler from The Compliance Store. This valuable resource supports skilled nursing facilities in meeting regulatory requirements efficiently. We explore the collaborative efforts required to achieve and maintain compliance, discussing its crucial impact on LTC quality. We also address post-COVID-19 challenges, staffing issues, payment concerns like PDPM, and the complexities of operations in LTC.
2023-08-0938 min