Shows
InboxingCrowning the Email of the Year EMOTY 2023This is the grand finale of the EMOTY series, brought to you by the amazing people at Kombai. Over the previous four episodes, we reviewed 12 standout emails with the help of four fantastic guests. In this episode we’re bringing it all together to review those emails once more, with three incredible guests:
Emily Ammon – Lifecycle Marketing Manager at Lifeforce
Sarah Gallardo – Lead Email Developer at Oracle Digital Experience Agency
Rahi Jain – Founder and Email Thought Leader at RetainUp, a Retention Agency
At the end of this episode, we’ll tally up the scores and crown the winner of...
2024-07-011h 25
InboxingHow Top Brands Craft Winning Emails: Insights from Action Rocket’s Ben ClayI’m thrilled to welcome Ben Clay, a Senior Designer at Action Rocket, to analyze some innovative email campaigns from well-known brands. This episode offers an up-close look at three creatively crafted emails, each showcasing unique interactive and personalized elements designed to engage and reactivate audiences. Here’s what we explored: Bluey We start with a charming email from Bluey, featuring an invitation to a special wedding episode. The invitation, designed to look like it’s pinned to a refrigerator, opens with a delightful confetti effect when clicked, making for a memorable user experience. We delve into how this interact...
2024-05-0231 min
InboxingDissecting the Top Emails of the Year with Emily RyanJoin me in this engaging episode of Inboxing as I sit down with Mailchimp Pro Partner and email marketing expert, Emily Ryan of Westfield Creative. Together, we dive into some of the most captivating email designs of the year, as submitted by the email marketing community and highlighted by Andrew King from Email Love.
In This Episode:
Redbull Racing
Acura ZDX Type S
Graza’s Brand Education
Emily and I had a fabulous time reviewing these emails, and we think you’ll find plenty of inspiration and insight in our d...
2024-04-0240 min
InboxingThe Future of Email Marketing with Anna LevitinThe Future of Email Marketing with Anna Levitin Sponsored by Kombai – Try Kombai today!
Enjoy this amazing 2-part episode of Inboxing as I explore the intricate world of email marketing with Anna Levitin, a leading voice in the Email Marketing space and Email and Marketing Operations Lead at Powtoon. With a track record of over 2000 email campaigns and a decade of marketing experience, Anna shares her rich insights into the dynamics of customer relationships, the power of retention marketing, and the endless possibilities within email marketing.
Part 1: The Inboxing Interview 00:00 – 47:40
Anna and I discus...
2024-03-271h 10
InboxingExploring 2023’s Best Emails with Naj SalamExploring 2023’s Best Emails with Naj Salam Host: Hillel Berg Special Guest: Najmah Salam Sponsor: Kombai – Revolutionizing email design with their innovative Figma plugin that converts any email design to HTML code that works across ESPs and clients, including Outlook.
Episode Overview: Join us in this special episode of Inboxing, where we host Najmah Salam. Known for her insights in email marketing, Najmah helps us explore some of the most impressive emails of 2023, selected from the #emailgeeks community. We aim to crown the “Email of the Year 2023” (EMOTY). Najmah’s expertise in uncovering the ‘WOW’ factors in email designs...
2024-01-2347 min
InboxingKelly Haggard Unlocks the Keys to PersonalizationPersonalization is the secret sauce on email marketing. Everyone knows this. But why do we still see so many generic emails. Kelly Haggard is the Stefan Pollard Email Marketer of the Year for 2022 by the ANA Email Excellence Center. Kelly joined me to discuss the strategy and what she could tell us about her work at Synchrony that earned her the covetted prize. It turns out the super personalization is at the heart of it. But really what makes this podcast so much fun to record is the range of discussions that come out of it. I hope you’ll enjoy liste...
2023-07-1739 minInboxingKelly Haggard Unlocks the Keys to PersonalizationPersonalization is the secret sauce on email marketing. Everyone knows this. But why do we still see so many generic emails. Kelly Haggard is the Stefan Pollard Email Marketer of the Year for 2022 by the ANA Email Excellence Center. Kelly joined me to discuss the strategy and what she could tell us about her work at Synchrony that earned her the covetted prize. It turns out the super personalization is at the heart of it. But really what makes this podcast so much fun to record is the range of discussions that come out of it. I hope you'll enjoy listen...
2023-07-1739 min
InboxingVal Geisler Unlocks Retention by Understanding your CustomersVal Geisler is a retention specialist and she’s been around the block working for SAS companies and eCommerce as well. She’s even gone ESP side and done great work for Convert Kit and Klaviyo. Now she’s helping mothers by promoting a better breast milk alternative at ByHeart. I had such an enjoyable conversation with Val, and I think you’ll really enjoy listening to us. Some of my favorite lessons that came out.
Talk to your customers
Turn Retention into Acquisition
Send less email to make more money with Segmentation
Retention is finally cool
2023-07-1050 minInboxingVal Geisler Unlocks Retention by Understanding your CustomersVal Geisler is a retention specialist and she's been around the block working for SAS companies and eCommerce as well. She's even gone ESP side and done great work for Convert Kit and Klaviyo. Now she's helping mothers by promoting a better breast milk alternative at ByHeart. I had such an enjoyable conversation with Val, and I think you'll really enjoy listening to us. Some of my favorite lessons that came out. Talk to your customers Turn Retention into Acquisition Send less email to make more money with Segmentation Retention is finally cool
2023-07-1050 min
InboxingAdam Kitchen and the Many Ways to Engage with Email MarketingAdam Kitchen is CEO and Founder of Magnet Monster, a Klaviyo Master Elite Email Marketing Agency. Adam is also one the must follow voices on Social Media where he shares strategies, tips, and much more to help other brands and agencies do more with email marketing. Enjoy this coversation with Adam and learn more about him and how he was able to grow his agency to become one of the leading Ecommerce Email Marketing Agencies in the business. Whether you're an email marketer or a business looking for a leg up on the competition, I hope you'll enjoy this episo...
2023-07-0339 minInboxingAdam Kitchen and the Many Ways to Engage with Email MarketingAdam Kitchen is CEO and Founder of Magnet Monster, a Klaviyo Master Elite Email Marketing Agency. Adam is also one the must follow voices on Social Media where he shares strategies, tips, and much more to help other brands and agencies do more with email marketing. Enjoy this coversation with Adam and learn more about him and how he was able to grow his agency to become one of the leading Ecommerce Email Marketing Agencies in the business. Whether you’re an email marketer or a business looking for a leg up on the competition, I hope you’ll enjoy thi...
2023-07-0339 min
InboxingAlyssa Dulin Teaches Us DeliverabilityOh boy was this episode an adventure. I apologize if the sound is strange or there are hiccups because recording this episode was a nightmare. Alyssa was a champ and kept rolling with the technical challenges to create a really great episode of Inboxing. Join us to learn what you need to know to stear clear of the spam folder. Because no matter how great your emails are they will not do anything if your deliverability is in the toilet. So get smarter and enjoy another great episode of Inboxing.
2023-06-2932 minInboxingAlyssa Dulin Teaches Us DeliverabilityOh boy was this episode an adventure. I apologize if the sound is strange or there are hiccups because recording this episode was a nightmare. Alyssa was a champ and kept rolling with the technical challenges to create a really great episode of Inboxing. Join us to learn what you need to know to stear clear of the spam folder. Because no matter how great your emails are they will not do anything if your deliverability is in the toilet. So get smarter and enjoy another great episode of Inboxing.
2023-06-2932 min
InboxingJeanne Jennings and her Journey to Email Op ShopJeanne Jennings has been working "Online" since the days that online was what we called the internet. She told her incredible story, starting at Compuserve in 1989 and taking us through 20+ years of email marketing. We touched on the challenges of email marketers, the interesting companies she's worked for, and her role as GM of Only Influencers. As always there is plenty to unpack in here. So enjoy whatever you're doing and get a little smarter, with Inboxing.
2023-06-1952 minInboxingJeanne Jennings and her Journey to Email Op ShopJeanne Jennings has been working “Online” since the days that online was what we called the internet. She told her incredible story, starting at Compuserve in 1989 and taking us through 20+ years of email marketing. We touched on the challenges of email marketers, the interesting companies she’s worked for, and her role as GM of Only Influencers. As always there is plenty to unpack in here. So enjoy whatever you’re doing and get a little smarter, with Inboxing.
2023-06-1952 min
InboxingThe Joys and Challenges of Email Marketing at Moosejaw MountaineeringMeet Michael Johnston, the elusive maestro of email marketing. While he remains a mysterious figure on social media, behind the scenes, he works wonders as the email marketing mastermind for Moosejaw Mountaineering, one of the planet's largest outdoor retailers. In this captivating episode, join us as we delve into the thrilling world of learning email marketing on the fly. Discover firsthand the challenges Michael faced and the ingenious ways he found to engage diverse audiences by infusing every email with a delightful blend of silliness and fun. Prepare to witness the magic unfold as we...
2023-06-1254 minInboxingThe Joys and Challenges of Email Marketing at Moosejaw MountaineeringMeet Michael Johnston, the elusive maestro of email marketing. While he remains a mysterious figure on social media, behind the scenes, he works wonders as the email marketing mastermind for Moosejaw Mountaineering, one of the planet’s largest outdoor retailers.
In this captivating episode, join us as we delve into the thrilling world of learning email marketing on the fly. Discover firsthand the challenges Michael faced and the ingenious ways he found to engage diverse audiences by infusing every email with a delightful blend of silliness and fun.
Prepare to witness the magic unfold as we...
2023-06-1254 min
InboxingSimon Harper and the Best in Email MarketingSimon is not your typical e-commerce expert or agency professional. Instead, he has carved his own path by building websites and eventually diving into the world of email marketing. His dedication to helping his clients and his empathetic nature have made him one of the leading thought leaders and successful Mailchimp agency partners. I had the pleasure of chatting with Simon about all things email, and I'm confident that this episode will be enjoyed by many. So, without further ado, let's dive into the world of email marketing with Simon Harper.
2023-06-051h 06
InboxingMake Your Emails More Valuable and Entertaining with Naomi WestInboxing with Naomi West: How to Make Your Emails More Valuable and Entertaining In this episode of Inboxing, I interviewed Naomi West, a senior email and lifestyle marketer and product marketing manager at Parcel. We discussed a wide range of topics related to email marketing, including mistakes companies make, how to make emails more entertaining and valuable to subscribers, trends and changes in the email industry, and tools for email marketing. Naomi also shared her experience using AI to prompt her copywriting and recommended resources for those in the email space. Timestamps: - 00:35 I...
2023-05-2943 min
InboxingINBOXING S03 EP 04 FINAL VERSIONIan Brodie went from mathematics to marketing, and his methodological approach is very refreshing and probably explains why his book is an Amazon Best Seller for Email Marketing. In addition, he communicates extremely clearly, and there is no doubt that this episode can be a guide for the email marketing perplexed. Ian Brodie is the author of Email Persuasion, a book about email marketing with over 150 five-star reviews on Amazon. Here's a quote from one reviewer, "Email Persuasion Is easily the best training I've seen on email marketing. There are courses out there that cost hundreds to thousands of dol...
2023-05-2343 min
InboxingNaj the Email Alchemist and Friend to All EmailGeeksNajmah Salaam isn't your typical email marketing guru. She's fun in so many ways, which greatly enhances this episode. Youtube star turned email geek isn't the typical email marketer story, but I hope her youtube prowess helps this episode go viral. It really should because it's just a fun listen. So please enjoy this and let me hear about it with a five-star review on Apple Podcasts. Special thanks to Abandoned Cart Expert for Sponsoring Inboxing Season 3. Ecommerce business owners, stop losing sales to cart abandonment, talk to the folks at abandoned cart expert and turn more abandoned carts into sal...
2023-05-1554 min
InboxingEmail Marketing for Non-Profits a conversation with John WalshJohn Walsh is a digital fundraising specialist and founder at Nonprofit Campaign Lab. He has worked in nonprofits for over five years, where he began as a social media manager and eventually moved into email marketing. John fell in love with email marketing because of its real-time interaction, data analysis, and impact on communication. He returned to school to study digital marketing and focused on email marketing as his preferred channel. At his previous nonprofit, John worked to make email marketing more than just a tool in the toolbox, but a real communication channel with constant conversation. Join us a...
2023-05-0843 min
InboxingStorytelling for Ecom with EmiliaWelcome to another episode of Inboxing, the podcast about email marketing. In this episode, I am joined by Emilia Tanase, a copywriter specializing in using storytelling techniques for eCommerce. Emilia shares her wealth of knowledge and experience in this area, providing valuable insights and tips for anyone looking to improve their email marketing strategy. Throughout the episode, Emilia provides practical advice on incorporating storytelling into your email campaigns. She emphasizes the importance of using language that resonates with your target audience and creating a sense of urgency and excitement. Overall, this episode of Inboxing is a...
2023-05-0145 min
InboxingChase Dimond Teaches Us AllChase Dimond is the teacher. He's pumping out tips, strategies, and more multiple times daily on social media. He's got a bigger following than anyone in the industry. How did he become this king of ECommerce Email? Find out in the season finale of Inboxing Season 2. You'll also learn tips to grow your email marketing and take it to the next level. Enjoy.
2022-08-2239 min
InboxingCreating a Great Customer Experience with Eli WeissEli Weiss never didn't get a normal high school education and never went to any kind of college but that never stopped him from being passionate about creating great customer experiences that can grow a brand. Because of that passion he's become a leading voice in the industry and sorta created a role that didn't exist before. Learn his amazing story but even more so, learn how to create great customer journeys with email.
2022-08-1546 min
Inboxing, The Podcast about Email MarketingEmily Ryan on Building her Mailchimp KingdomEmily Ryan is the Mailchimp Queen. I hope that doesn't offend anyone, but I don't know any other email marketing agency owner focused on Mailchimp. It was a pleasure talking to this aspiring actor turned email marketer because she's done so much to help companies and was more than happy to share her experiences with the inboxing audience. Thanks to Ongage for sponsoring. If you're on the hunt for a new email marketing platform, check out Ongage. Get a free demo at hillelberg.com/ongage and save 10% on the first six mont...
2022-07-2634 min
InboxingEmily Ryan on Building her Mailchimp KingdomEmily Ryan is the Mailchimp Queen. I hope that doesn't offend anyone, but I don't know any other email marketing agency owner focused on Mailchimp. It was a pleasure talking to this aspiring actor turned email marketer because she's done so much to help companies and was more than happy to share her experiences with the inboxing audience. Thanks to Ongage for sponsoring. If you're on the hunt for a new email marketing platform, check out Ongage. Get a free demo at hillelberg.com/ongage and save 10% on the first six months of service.
2022-07-2634 min
InboxingLiz Willits on the Road to Great CopyLiz Willits has 64k followers on Linkedin with good reason. She pumps out content that helps marketers and business people in their copy. That helps her get noticed and helps to drive her thriving copywriting business. She was kind enough to come to Inboxing to share some of the great tips about copy. It was amazing of her to join us and it was a great time making this episode. Enjoy it wherever you listen to podcast and rate and review it on Apple Podcasts. Thanks to Ongage for sponsoring. If you're on the hunt for a new email market...
2022-07-1747 min
Inboxing, The Podcast about Email MarketingLiz Willits on the Road to Great CopyLiz Willits has 64k followers on Linkedin with good reason. She pumps out content that helps marketers and business people in their copy. That helps her get noticed and helps to drive her thriving copywriting business. She was kind enough to come to Inboxing to share some of the great tips about copy. It was amazing of her to join us and it was a great time making this episode. Enjoy it wherever you listen to podcast and rate and review it on Apple Podcasts. Thanks to Ongage for sponsoring. If you...
2022-07-1747 min
InboxingChris Byrne Takes Us to SchoolChris Byrne is a veteran in the email space. Having run Sensorpro for over 20 years has given him some degree of insight that many haven't reached yet. He has a calming presence and he's a joy to listen to. So enjoy this episode and all episodes of Inboxing wherever you listen to podcasts. Inboxing is brought to you by the great folks at Ongage. Find out how ongage can help you get more from your email marketing by booking a demo at hillelberg.com/ongage. You'll also save 10% on your first six months of service.
2022-07-1140 min
Inboxing, The Podcast about Email MarketingChris Byrne Takes Us to SchoolChris Byrne is a veteran in the email space. Having run Sensorpro for over 20 years has given him some degree of insight that many haven't reached yet. He has a calming presence and he's a joy to listen to. So enjoy this episode and all episodes of Inboxing wherever you listen to podcasts. Inboxing is brought to you by the great folks at Ongage. Find out how ongage can help you get more from your email marketing by booking a demo at hillelberg.com/ongage. You'll also save 10% on your first six months of...
2022-07-1140 min
Inboxing, The Podcast about Email MarketingJaina Mistry and the Keys to Email SuccessJaina Mistry is a long time emailgeek. She takes on her jouney to becoming Senior Manager of Email Marketing at Litmus and then goes on to provide tips and general approach to acheive great results in Email Marketing. Marketers and business owners, this is an episode for you. Thanks to @litmusapp for letting her talk to Inboxing and thanks to Jaina for giving us your time and knowledge. Thanks for Ongage for sponsoring season 2. Visit them at hillelberg.com/ongage.
2022-07-0554 min
InboxingBogdan Mihalache on becoming an ECom ExpertBogdan Mihalache is an email marketing expert primarily focused on Ecommerce and SAAS companies. He came on the show and shared his experiences growing into the expert and things he's picked up along the way.
2022-06-2025 min
InboxingSamar Owais on Ecommerce, Email, and Breaking SterotypesSamar Owais is a proud hijab-wearing Pakistani woman that is also a big name in the email marketing world. She's done work for some big-name clients and has a growing list of students through her courses. Enjoy a frank discussion about the challenges she faces and gain a ton of email marketing tips.
2022-06-0648 min
InboxingMark Robbins Takes us Behind the CurtainMark Robbins is akin to NEO in the Matrix. When email developers were seeing walls he was seeing challenges to overcome and boy did he. Mark has become the resource for email developers. He came on Inboxing for a great discussion about his journey and email development.
2022-05-3049 min
InboxingPierre Pignault Talks All about SpamPierre is the CEO and Founder of Mailsoar, a company that assists companies out of the spam folder and back to deliverability. We had a facinating discussion about the reasons companies go into spam and best practices to stay deliverable.
2022-05-2354 min
InboxingMegan Boshuyzen on Becoming a DeveloperMegan Boshuyzen wasn't looking to code emails but code found her and she fell head over heals not only for the work, but with the community that helped her get things done. Enjoy.
2022-05-1656 min
InboxingAnne Tomlin’s love for coding emailAnne Tomlin of emailsyall.com talks about her email journey till she found her calling in code. Since then she's coded emails for some of the top brands. Join us for a fun discussion all about email development.
2022-05-0955 min
InboxingElliot Ross Tells AllElliot Ross is a serial entrepreneur. He's founded two great companies, ActionRocket and Taxi for Email. We had an amazing discussion about the journey to building each of these companies and what's contributed to their success. Join and listen to this episode of How I Built it meets inboxing. Learn email tips and strategies and enjoy a great story.
2022-05-0252 min
InboxingAvi Goldman, The Boy WonderAvi Goldman is going places. He's already built the hottest email builder on the planet, and he hasn't yet celebrated his 25th birthday. Parcel.io is his creation, and he's leveraged the emailgeek community to add fantastic functionality, and he's just getting started. Find out how this kid from Baltimore dropped out of college to work for one of the biggest SMTPs on the planet, fell in love with email, and decided to do something with it.
2022-04-2533 min
InboxingValentin Radu Talks E-CommerceValentin was a pleasure to talk to. I loved relistening to our discussion, and I think you'll enjoy it as well. Valentin has an incredible journey, sincerity, and a love for creating great customer experiences. Listen, learn, and apply. Then subscribe, rate, and review. All brought to you by Ongage.
2022-04-1948 min
InboxingDmitry Kudrenko Dreams of a Self Driving Email Marketing PlatformDmitry Kudrenko is the founder of Stripo. He's also a proud Ukrainian from Dnipro. We recorded this right around New Year's and we both couldn't have imagined what we be a few months later. I can't stop thinking about him and the entire Stripo team and wish for their safety and an end to this unjustified war. Well take your time getting used to his accept then soak it all in because there is a lot there. Thanks again to Ongage for sponsoring. Visit hillelberg.com/ongage and book a demo to see how Ongage can help you grow your bus...
2022-04-1148 min
Inboxing, The Podcast about Email MarketingDmitry Kudrenko Dreams of a Self Driving Email Marketing PlatformDmitry Kudrenko is the founder of Stripo. He's also a proud Ukrainian from Dnipro. We recorded this right around New Year's and we both couldn't have imagined what we be a few months later. I can't stop thinking about him and the entire Stripo team and wish for their safety and an end to this unjustified war. Well take your time getting used to his accept then soak it all in because there is a lot there. Thanks again to Ongage for sponsoring. Visit hillelberg.com/ongage and book a demo to see h...
2022-04-1148 min
InboxingAlan Levy Tells it AllAlan Levy is a well-seasoned veteran of the email marketing space. This episode is short but packed with great tips for everyone. I don't remember any episode that was so efficient. Either way, it makes for some great listening, so whether you're in the car, washing dishes, or taking a run, learn some great tips to grow your business from Alan Levy.
2022-04-0433 min
InboxingInboxing with Special Guest Radek KaczyńskiRadek is the CEO and Founder of Bouncer, an email verification tool. In this episode, you’ll learn about what it took to create Bouncer and how to stay in the inbox. Our conversation was soo pleasant that I imagine it’ll make for delightful listening. So head to your favorite podcast platform and listen today. Special thanks to our sponsor, Ongage. Get the most from your email marketing program with Ongage. Head to hillelberg.com/ongage today to schedule a demo and save 10% on your first six months.
2022-03-2846 min
Inboxing, The Podcast about Email MarketingInboxing with Special Guest Radek KaczyńskiRadek is the CEO and Founder of Bouncer, an email verification tool. In this episode, you’ll learn about what it took to create Bouncer and how to stay in the inbox. Our conversation was soo pleasant that I imagine it’ll make for delightful listening. So head to your favorite podcast platform and listen today. Special thanks to our sponsor, Ongage. Get the most from your email marketing program with Ongage. Head to hillelberg.com/ongage today to schedule a demo and save 10% on your first six months.
2022-03-2846 min
InboxingInboxing with Special Guest Chad WhiteChad White is a fantastic marketer and a wonderful human. In The Email Marketing Rules, Chad wrote a "Bible" of email marketing, which is a must-have for every email marketer. Chad is also the head of research at Oracle Marketing Consulting. That means he's finding nuggets of actionable data that can help Oracle's clients but he also shares them with the world through Oracle webinars. So follow Chad, and enjoy the episode. It's a great one.
2022-03-201h 02
InboxingInboxing with Special Guest Ben Malki from Dynamic YieldSeason Two starts with a bang! Ben Malki, Regional Vice President of Customer Success for Dynamic Yield, a company specializing in growing revenue by creating personalized experiences. Season Two will be releasing a new episode every Monday for the next 20 weeks! Enjoy! Inboxing is brought to you by Ongage. Learn more at hillelberg.com/ongage.
2022-03-1447 min
Inboxing, The Podcast about Email MarketingInboxing with Special Guest Ben Malki from Dynamic YieldSeason Two starts with a bang! Ben Malki, Regional Vice President of Customer Success for Dynamic Yield, a company specializing in growing revenue by creating personalized experiences. Season Two will be releasing a new episode every Monday for the next 20 weeks! Enjoy! Inboxing is brought to you by Ongage. Learn more at hillelberg.com/ongage.
2022-03-1447 min
InboxingOpen Rates, the Apple Privacy Pixel, and the Future of Email MarketingThe Apple Privacy policy blocking user data back to ESPs is going to have a big impact on Email Marketing. Join me to learn all about it with a panel of experts: Jay Oram - Senior Coder at Action Rocket Yanna Tory Aspraki - Deliverability Expert Lauren Meyer - EVP of Product Marketing & Brand Strategy at Socket Labs Emily McGuire - Founder, Flourish & Grit Your host - Hillel Berg - Hillel Berg Email Marketing
2021-07-1255 min
InboxingMaropost: The Making of a Market Leading Commerce PlatformInboxing goes How I Built This, as we interview Ross Andrew Paquette, and we hear from him the background of Maropost from startup ESP to dominant Commerce platform. Maropost has a bright future, with Ross captaining this company to great places. It should be fun to listen to, but it'll be even more fun to watch Maropost grow in the next few years.
2021-05-1949 min
Inboxing, The Podcast about Email MarketingInboxingInboxing is a new podcast that’s recorded as a Facebook live on my Facebook Page and on my youtube channel, which you can find by searching for Hillel Berg Email Marketing Every week or so we host a special guest from the email marketing world and we discuss various topics related to Email Marketing. This podcast’s intended audience is Digital marketers but it should be relevant to anyone looking to grow their business through better email marketing. The quality of the audio gets better with each episode so please bear with me.
2021-02-0945 min