Shows
I See What You're SayingApply Engaged Listening Techniques to Forge Stronger Relationships | Matt HalloranIn this episode, we sit down with Matt Halloran—storyteller, speaker, co-founder of Proudmouth Podcasting, and author of Shut the F Up and Listen. Together, they explore the transformative power of genuine listening in a fast-paced, noisy world. Matt shares how silence fuels creativity, breaks down his five types of communicators and seven types of listeners, and reveals why many of us fool ourselves into thinking we’re good listeners. If you’re looking to improve your listening skills and better understand the nuances of real connection, this episode is packed with invaluable insight and practical advice you can use ri...2025-07-2359 minI See What You're SayingLessons in Trust, Rapport, and Collaboration from a Sexual Assault Nurse Examiner | Jaclyn RodriguezIn this episode, we have the privilege of learning from Jaclyn Rodriguez, a seasoned Sexual Assault Nurse Examiner (SANE) nurse and CEO of ForMed Insights, as we explore the transformative power of trauma-informed, patient-centered communication. We dive into practical strategies for building trust, empowering others, and maintaining calm in high-stress situations—skills that extend far beyond the emergency room. Through Jaclyn’s expertise, we gain invaluable tools for approaching sensitive conversations with empathy and effectiveness in both our personal and professional lives. Join us as we uncover actionable techniques that help us connect more deeply, foster collaboration, and support thos...2025-07-161h 02I See What You're SayingApply Forensic Psychology to Difficult Conversations | David HayesIn this episode, we sit down with forensic psychologist and cold case criminologist David Hayes to explore how the principles of forensic psychology can transform our everyday conversations. We discover the power of thorough audience analysis, the importance of understanding motivation and context, and the critical role of empathy and adaptability when communicating across different populations. From working with incarcerated individuals to supporting victim families and consulting for juries, we uncover practical strategies to enhance our conversations, avoid common communication pitfalls, and foster deeper connections.Timestamps: (00:00) Introducing David Hayes2025-07-0959 minI See What You're SayingEmpathetic Leadership Lessons from a Non-Commissioned Army Officer | Jevon WoodenIn this episode, we dive into the dynamic relationship between military leadership lessons and business success with Jevon Wooden, founder of Bright Mind Consulting Group. We explore the power of strategic communication, empathetic leadership, and the importance of flexibility and humility in building high-performing teams. From translating messages up and down the org chart to implementing the actionable Five Y Framework, we uncover tangible strategies for fostering trust, driving innovation, and supporting growth within organizations. Join us as we discover the practical tools and mindsets leaders need to thrive in ever-changing environments and build stronger, more resilient teams.2025-06-181h 01I See What You're SayingHow to Process and Apply Emotions to Bridge Gaps and Build Stronger Relationships | Dr. Ed DaubeIn this episode, we have the pleasure of exploring the powerful concept of using emotions as tools with our expert guest, Dr. Ed Daube. We discover how understanding the true origins and messages of our emotions can transform the way we communicate, connect, and lead. Whether at work, at home, or in our toughest moments, Dr. Daube shares a practical, step-by-step approach to recognizing, assessing, and responding to emotions for better outcomes and healthier relationships. Join us as we uncover the science and strategies to harness our emotions for greater clarity, control, and connection in every area of life.2025-06-111h 04I See What You're SayingCombine Creativity and Science to Problem Solve Like a Successful Inventor | Dr. Robert YonoverIn this episode, we have the privilege of exploring the inventive mind of Dr. Robert Yanover as he shares his unique approach to problem solving, creativity, and scientific innovation. We delve into how balancing creativity with scientific rigor leads to practical solutions, the importance of observing and learning from nature, and the power of making complex ideas simple and accessible. From patent struggles to his Shark Tank experience, uncover valuable strategies for approaching challenges, fostering collaboration, and thinking like a true problem solver.Timestamps: (00:05) - Introducing guest Dr. Robert Yonover, scientist and inventor.(03:16...2025-05-2158 minI See What You're SayingHow to Cultivate Stronger Relationships with the Four Pillars of Authentic Sales | Scott RameyIn this episode, we dive deep into the four pillars of authentic sales leadership with expert guest Scott Ramey. We examine how surfacing tension, unifying messages, aligning teams, and influencing inside and outside organizations can transform sales leaders into catalysts for trust and performance. Through actionable strategies, memorable quotes, and candid personal stories, we uncover how to turn resistance into relationships and scale trust at every level. Timestamps: (00:00) Introducing Scott Ramey(05:58) Leadership Influence and Team Alignment(11:13) Outcome-Driven Communication Tactics(17:16) Unified Message Amplifies Impact"(21:34) Authentic, Script-Free Sales Approach(26:59) Transform Resistance into R...2025-04-301h 04I See What You're SayingInterrogation as an Onramp to Leadership | Debbie MaplesIn this episode, we dive into the world of global leadership and investigative techniques with Debbie Maples, VP Global Safety & Security at Salesforce. We explore the importance of cultural sensitivity, trust-building, and integrity in leadership. By sharing captivating stories and actionable insights, Debbie illuminates how an investigative mindset can elevate our leadership skills and communication strategies. Join us as we uncover the keys to effective global leadership and the power of preparedness in this episode of I See What You’re Saying.Timestamps: (00:00) Introducing Debbie Maples.(06:57) Striving for excellence in investigative leadership.(12:02) Interrogative emp...2025-01-081h 04I See What You're SayingWords That Sell with Amy ReczekIn this episode, we have the honor of exploring the nuances of powerful presence and authentic communication with Amy Reczek, a renowned sales trainer and founder of Sales and Presence. We dive into the importance of nonverbal cues, effective listening, and building genuine connections in sales and leadership. From mastering personal branding to navigating client interactions, we uncover actionable insights that revolutionize our approach to communication and trust-building.Timestamps: (00:00) Introducing Amy Reczek.(05:49) Leadership is learned, not inherent; embrace individuality.(11:32) Practice awareness: Identify feelings and environment impact.(16:37) Establish core identity, then present it effectively.(24:12) S...2024-12-181h 03I See What You're SayingEarn the Right to Ask Questions | Mark AndersonIn this episode, we delve into the essential art of high-value conversations with expert guest Mark Anderson. We explore the concept of "intensity of involvement" and its significance in truly engaging and understanding others amidst modern distractions. Through effective questioning techniques, active listening, and managing personal biases, we unlock the insights into building trust and uncovering the truth in both professional and personal interactions. Join us in discovering how these strategies can enhance our communication, leadership, and relationships.Timestamps: (00:00) Introducing Mark Anderson.(07:40) Maximize conversations through strategic questions and empathy.(11:49) Caring is essential for e...2024-11-271h 06I See What You're SayingAdmission Before Confession | Bobby MasanoIn this episode, we delve into the nuanced world of effective interviewing with special guest Bobby Masano, a seasoned investigator and Special Agent in Charge at the Federal Law Enforcement Training Center. We explore key techniques such as obtaining an admission before a confession, the strategic use of direct questions, and the paramount importance of building rapport with interviewees. From criminal investigations to everyday business interactions, we uncover invaluable insights that can elevate our communication skills, foster trust, and achieve desired outcomes. Join us as we unlock the secrets to mastering the art of strategic questioning and relationship building.2024-10-231h 09I See What You're SayingBuild to The Moment | Sean McDonoughIn this episode, we have the privilege of exploring the nuanced world of sports broadcasting with seasoned commentator Sean McDonough. We uncover the vital importance of teamwork, preparation, and off-air relationship building that enhance on-air performance. From the subtleties of concise storytelling to the art of maintaining impartiality, this episode reveals invaluable strategies that can improve our communication skills in any context. Join us as we gain profound insights into the techniques that ensure seamless broadcasts and enrich our understanding of effective communication in high-pressure environments.Timestamps: (00:00) Introducing Sean McDonough(08:56) Communication and relationship-building c...2024-10-091h 09I See What You're SayingThe First Liar Loses | Sara LincolnIn this episode, we dive deep into the significance of professional reputation and meticulous courtroom preparation with our expert guest, Sara Lincoln. We uncover essential strategies for building and maintaining credibility, the art of witness coaching, and the tactical use of evidence in litigation. From turning bad facts into strengths to mastering cross-examination, we reveal practical insights that are crucial for both legal professionals and anyone seeking to enhance their strategic communication skills.Timestamps: (00:00) Introducing Sara Lincoln.(05:42) Treat every critical conversation like it's recorded.(15:13) Strategic question setup is crucial for impact.(20:21) Establish defendant's c...2024-10-021h 10I See What You're SayingInterrogation Equals CollaborationIn this episode, we dive deep into the art of interviewing and interrogation with seasoned expert Brett Ward. We discuss the critical importance of proper training, curiosity, and emotional composure in uncovering the truth. From law enforcement to everyday conversations, we reveal strategies to elicit accurate information, navigate pushback, and build meaningful connections. Join us as we explore the essential techniques for mastering communication, negotiation, and personal growth.Timestamps: (00:00) Introducing Brett Ward.(07:06) Approach conversations without defensive emotions for collaboration.(11:44) Honesty and navigating different personalities with maturity.(18:17) Contract extension, experience over education, adaptability lacking.(26:10) I...2024-07-311h 05I See What You're SayingMaster Your Dragon | John HollandIn this episode, we explore the compelling dynamics of leadership through the lens of John Holland, head coach at Mentally Agile Coaching. We dive into the power of mastering inner voices, embracing failure, and leading with core values. From understanding your boss's reactions to making decisions under pressure, we uncover practical insights that can elevate your professional journey. Join us as we unravel the essential strategies to become a resilient and impactful leader.Timestamps: (00:00) Introducing John Holland.(08:00) Effective leaders make intuitive decisions under pressure.(12:57) Military leaders emphasize core values, embrace transparency.(21:49) Success can b...2024-07-241h 04I See What You're SayingJust Be Curious | Sara DowningIn this episode, we are thrilled to explore the importance of recognizing one's unique value in professional settings with our guest, Sara Downing. We delve into conquering imposter syndrome, seeking mentorship, and transitioning into leadership roles. Together, we uncover practical strategies for effective communication, building a personal brand, and contributing meaningfully in workplace interactions. Join me in discovering how to harness your potential and thrive in your career, gaining invaluable tips and inspiration along the way.Timestamps: (00:00) Introducing Sara Downing(05:38) Listen, ask, understand, find confidence, speak value.(11:43) Prepare before speaking, e...2024-07-031h 04I See What You're SayingNon Traditional Leadership Lessons | Ben SandsIn this episode, we sit down with Ben Sands to discuss the foundational principles of aligning actions with beliefs. We uncover the importance of starting with "what" and "how," the impact of values on decision-making, and strategies to minimize regret and frustration in leadership. From defining clear expectations to fostering accountability, we reveal actionable steps to create a harmonious and high-performing organization. Join us as we unpack this episode's secrets to effective leadership and value-driven alignment.Timestamps:(00:00) Introducing Ben Sands(07:23) Appreciate nontraditional approach, valuable lessons for work.(14:41) Appreciate your initiative, risk vs regret.(18:44...2024-06-121h 02I See What You're SayingWhat Are You Asking for in Return? | Mike InmanIn this episode, we explore the critical role confidence plays in successful negotiations with expert guest Mike Inman. We discuss the importance of having a backup plan, conducting thorough research, and adapting to different negotiation strategies. From business deals to everyday interactions, we uncover valuable insights that can maximize our negotiation skills and build stronger relationships. Join us in discovering how to harness these tools for more confident and effective negotiations in both our personal and professional lives in this enlightening episode.Timestamps: (00:00) Introducing Mike Inman.(06:49) Negotiating value in deals, emphasizing top service.(13:57) C...2024-05-221h 03I See What You're SayingKnow, Show, and Go the Way | Al JonesIn this episode, we sit down with Al Jones, a seasoned vice president of sales, to delve deep into the art of leadership and mastering sales techniques in today's challenging environments. We explore the crucial role of personal improvement, effective rejection handling, and the necessity of leading by example to inspire and elevate sales teams. From personal anecdotes about fostering potential in new hires to discussing the importance of resilience in the face of refusal, we uncover practical strategies that ensure long-lasting success in sales and leadership. Join us as we reveal the keys to becoming not just a...2024-05-151h 05I See What You're SayingPursuing Excellence Over Success | Scott WozniakIn this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for daily business operations, we uncover actionable insights that lead to sustained excellence and team cohesion. Join us as we explore these pivotal themes, equipping you with the tools to transform your own team dynamics and leadership approaches in this episode.2024-05-011h 02I See What You're SayingRestoring the Dignity of Risk | Lindsey BracialeIn this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unveil strategies that empower both companies and disabled individuals to flourish. Join us in embracing the diversity of talent and rethinking inclusivity for a more dynamic and humane workplace.Timestamps: (00:00) Introducing Lindsey Braciale(09:05) Design for all, consider u...2024-04-171h 03I See What You're SayingExpanding Perspectives With West African Drumming | Bill ScheidtIn today's episode, we talk with Bill Scheidt, who shares the transformative power of West African drumming in fostering effective communication and leadership. We delve into the symbiosis of music and interaction, uncovering the essential art of listening to comprehend rather than respond, and the profound benefits of reciprocal respect in educational environments. As we explore these rhythmic insights, we discover practical tools that can amplify our ability to connect, empathize, and lead in any scenario. Join us as we tap into the rhythm of powerful communication and leadership lessons in this dynamic episode....2024-03-271h 05I See What You're SayingCommunicating For Strategic Alignment | Mohamed MassaquoiIn this episode, we engage with the insightful Mohamed Massaquoi on the gradual evolution of change, especially as it pertains to the AI revolution and organizational dynamics. We dissect the essence of strategic alignment, the value of psychological contracts, and the subtle art of influential leadership. Drawing from Massaquoi's diverse background in professional sports and industrial-organizational psychology, we uncover actionable strategies that foster trust and optimize performance in any team setting. Timestamps: (00:00) Introduction to Mohamed Massaquoi(07:08) Adapt and prepare for uncertain changes confidently.(16:26) Understanding a job's role, consistency, and goal alignment.(21:20) Losing a h...2024-03-201h 03I See What You're SayingRising to Level of Evolved EngagementIn this episode, we welcome Jason Collett, CEO of Adaptivity, a dynamic leader with a background in fortune 100 leadership, entrepreneurship, mountaineering, and music. We explore rising to the level of evolved engagement, ownership mentality at work, the effects of negative boss behaviors, and the potency of effective communication. Join us for invaluable insights to boost your professional journey.Timestamps(00:06) - Introducing Jason Collett, CEO of Adaptivity. (05:52) - Meeting people where they are, strengths, weaknesses. (10:18) - Stepping up professionally boosts control, confidence, and enables growth.(15:25) - Don't stand still. Climbing a mountain, building a bu...2023-09-0658 minI See What You're SayingListening from the Perspective of a MultilinguistIn this episode, Michael Reddington engages in an incredible conversation with Shaun Haines, a remarkable multilinguist. Shaun shares his unique language learning journey, starting with sign language and expanding to Spanish, Portuguese, Italian, and more. Discover how Shaun's motivation, focus, and passion for grammar made learning languages as an adult easier, while also exploring the profound connections language creates between cultures. Additionally, Shaun shares his diverse career path, from supporting the disabled to serving in the military and becoming an attorney, which has shaped his empathy and understanding for others. Timestamps: (00:00:16) - Introduction t...2023-07-051h 09I See What You're SayingHow Victims Can Teach Us To Be Better ListenersIn this episode of I See What You're Saying, my guest, Jessie Lindberg, shared some amazing insights on overcoming trauma and advocating for survivors of domestic abuse, child abuse, and sexual abuse. We discussed the importance of trauma-informed care and listened to some incredible testimonials from inmates and abuse survivors. We also touched on the power of counseling and the challenges of investigating victims of abuse.Timestamps: (00:03:21) - From show business to nonprofit executive director.(00:10:26) - Being trauma informed: understanding and empathy.(00:17:39) - Believe them, empower them, guide gently.(00:30:47) - Empowering, supporting, and...2023-06-281h 18I See What You're SayingEarning Credibility and Advising the PresidentIn this episode of "I See What You're Saying," I have the privilege of sitting down with retired Brigadier General Michael Longoria to delve into his remarkable career in the US Air Force. Join me, your host Michael Reddington, as we explore the many fascinating aspects of his journey.During our conversation, Longoria shares captivating stories about his experience recruiting for service academies and highlights the precision and significance of dropping bombs in combat. We also delve into the concept of the "fighter pilot debrief," understanding its crucial role in learning and improving.2023-06-121h 40I See What You're SayingIncreasing Our Observation Powers Through Science and JudoIn this episode, we delve into the fascinating realm of nonverbal communication with the esteemed guest, Dr. David Matsumoto. We explore the significance of understanding validated indicators of mental states, cautioning against relying on unvalidated behaviors. Our discussion also highlights the positive influence of disciplines like Judo and Jujitsu in fostering discipline and perseverance in both children and adults. Additionally, we address effective strategies for managing emotions and improving disciplined listening, including the importance of enhancing breathing capacity through meditation, exercise, or other methods. Timestamps(00:04:48) Accidental beginning to...2023-06-121h 08I See What You're SayingLearn How to Build Rapport in Difficult Conversations from a Professional Interrogator | David ThompsonIn this episode, we have an insightful conversation with David Thompson, President and partner at Wiglander, Zoloski and Associates. Together, we delve into the significance of rapport-building in both successful interrogations and business relationships.David and I explore various essential topics, including the vital role of preparation, adaptability, and the establishment of trust. We draw examples from a wide range of contexts, spanning from counterterrorism interrogations to sales calls. Throughout our discussion, we emphasize the potential dangers of relying on false evidence and overpromising in pursuit of short-term goals....2023-06-121h 16I See What You're SayingWelcome to I See What You're Saying: The Disciplined Listening PodcastWelcome to I See What You're Saying, host Michael Reddington, a Certified Forensic Interviewer, invites listeners to embark on a transformative journey towards becoming exceptional listeners and influential communicators. Through engaging conversations with experts from diverse fields, Michael delves into their unique experiences and approaches to listening and influencing others. From business leaders and investigators to military personnel, scientists, social workers, athletic coaches, and more, each guest shares their insights, perspectives, and ideas. Join Michael on this enlightening podcast as he uncovers new skills...2023-06-1203 min