Shows
Channel Insider: Partner POVHow To Be An MSP Channel Champion Through CommunityIn Part 2 of this Channel Insider: Partner POV interview with Henry Timm, CEO of Phantom Technology Solutions, Timm explains why he feels personally obligated to be on so many advisory boards and peer groups - from CompTIA, to ThreatLocker, to SuperOps, many and more. As if joining them wasn't enough, Timm and several other channel partner and vendor leaders cofounded the peer group The Tech Degenerates in order to help new and growing managed service providers learn how to navigate partner programs, build go-to-market strategies, adopt security frameworks, navigate customer challenges, explore billing models, understand IT industry events, and...
2024-09-2416 min
Channel Insider: Partner POVPhantom Technology Solutions CEO On Raising The Bar As An MSPHenry Timm, CEO of Phantom Technology Solutions, joins host Katie Bavoso in Part 1 of this two part episode of Channel Insider: Partner POV. Just before this interview, Timm and his clients in Indiana endured windstorms that caused power blackouts across the state. The long time tech CEO explains why having a disaster recovery plan is necessary and will help small to midsized businesses get back up and running quickly. It's the kind of mindset Timm says he would want from a managed service provider if he were a client. Timm also dives into how compliance and security goes hand...
2024-09-1916 min