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Mark Ackers
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Breaking B2B - B2B Marketing & Demand Generation Podcast
#436 How To Run a PERFECT Discovery Call (B2B Sales)
đ Book a call đ Grab the 90 days to revenue guide from our SEO playbook âș Mark Ackers & Richard Smith are both Sales Leaders @ My Sales Coach - they join Sam on this episode of Breaking B2B to share: đ  How To Run a PERFECT Discovery Call (B2B Sales)đ How important are discovery calls in b2b?đ What are the biggest mistakes reps make on them?đ Does your sales team need to separate calls e.g. discovery/demo/implementation etc.đ What are the outcomes of a perfe...
2025-04-28
50 min
I Used To Be Crap At Sales
Ditch The Pitch, Josh Braun Says Poke The Bear! | EP19
In this unmissable episode of The I Used To Be Crap At Sales Podcast, legendary sales trainer Josh Braun, joins our host Mark Ackers for a deep, unfiltered dive into what really drives consistent sales performance. If youâre a sales rep chasing targets, a team leader trying to motivate your reps, or a founder building a sales motionâthis episode is your blueprint for rewiring your sales mindset.Josh breaks down why most sellers failânot from lack of skill, but from clinging too tightly to outcomes and things they can't control. Learn how to det...
2025-04-09
55 min
Surf and Sales
S6E14 - Mark Ackers - How to Know Your Sales Leader Doesn't Care
Scott Leese and Richard Harris talk with Mark Ackers, founder of My Sales Coach, about the massive disconnect in sales coaching today. Mark reveals shocking stats from his 1,600-person survey showing 38% of reps rarely or never receive coaching, while 90% of leaders claim they coach monthly. Mark also shares his personal journey from mediocre sales rep to successful founder, including the brutal first coaching session that changed everything. The hosts also explore the future of coaching with AI and why human coaches will remain essential for accountability and relationship building. Key topics discussed: Why top...
2025-03-24
44 min
I Used To Be Crap At Sales
Sales Leadership Is Stuck in the Past - And Itâs Costing You | EP18 | Phil Putnam
How do you truly motivate a sales team? Most sales leaders struggle to keep their teams engaged and performing at their best - especially with 53% of the workforce being made up of Millennials and Gen Z.In this episode, our host Mark Ackers sits down with Phil Putnam, the author of Desire-Based Leadership, to uncover the secrets behind scaling high-performing sales teams and retaining top talent. Phil shares a game-changing leadership framework that shifts the focus from company goals to what employees truly want - because when salespeople believe their job helps them achieve their life goals...
2025-03-12
1h 12
I Used To Be Crap At Sales
Building and Scaling Successful Sales Teams | EP17 | Richard Bounds
Building & Scaling Successful Sales TeamsSales leaders and ambitious reps, this oneâs for you! In this episode of I Used to Be Crap at Sales, Mark Ackers sits down with Richard Bounds, a seasoned sales leader and fractional CRO, to unpack the biggest challenges in scaling sales teams, hiring top talent, and driving sustainable sales growth.Richard shares hard-earned lessons from over 35 years experience in sales, leading and coaching sales teams at companies such as IBM, OpenText, and Software AG. Learn why fractional sales leadership is gaining traction in the startup world and how sa...
2025-02-05
51 min
I Used To Be Crap At Sales
How To Hire And Develop Top Tier SDR'S (From Hiring Over 8000+) | EP16 | Gabe Lullo
In this episode of The "I Used To Be Crap At Sales" Podcast, hosted by Mark Ackers, we dive deep into the art of sales development.Our guest, Gabe Lullo, is co-founder and CEO of Alleyoop. the global leader in prospecting and outsourced sales development. Thousands of companies try to replicate what Alleyoop does, but Gabe reveals the secrets behind their unparalleled success. From delivering high-quality leads, accurate data, and scheduled meetings to helping SaaS and tech businesses scale their SDR teams effectively, Gabe shares actionable insights you can use today to supercharge your own sales team...
2025-01-15
1h 18
I Used To Be Crap At Sales
First time sales leader? The BIG lessons nobody tells you | EP15 | Alan Clark
Stepping into your first sales leadership role, or aspiring to walk the beaten path from successful sales rep to leader? Itâs a whole new ballgame, and not all top-performing sales reps are cut out for the challenge. In this episode of I Used to Be Crap at Sales, Mark Ackers sits down with seasoned sales veteran Alan Clark to unpack the truths every first-time sales leader needs to hear. Drawing on 20+ years of experience managing diverse teams at global tech giants like SAP and Sage, Alan shares candid lessons learned from his early mistakesâlike why build...
2024-12-18
1h 02
I Used To Be Crap At Sales
Saas Sales Career Growth - From Call Centre to CRO by 27 | EP14 | Dougie Loan
In this episode of the "I Used to Be Crap at Sales" podcast, Dougie Loan shares his inspiring journey from a young call center rep to CRO of thriving SaaS company SourceWhale. If youâre passionate about SaaS sales career growth, overcoming sales challenges, and developing leadership traits, this is a must-watch!We delve into critical topics like sales coaching, building credibility, transitioning from sales to customer success, and handling the pressures of recruitment and sales targets. Whether youâre an SDR, AE, or aspiring sales leader, youâll discover actionable insights to elevate your sales career and le...
2024-11-27
1h 09
I Used To Be Crap At Sales
Build Your Sales Confidence | EP13 | James Ski
Ep. 13 - I Used To Be Crap At Sales | James SkiBuilding Your "Sales Confidence"In This episode of the "I Used To Be Crap At Sales" Podcast, our host Mark Ackers sits with one of LinkedInâs top global sellers who knows exactly how to shatter sales obstacles and fuel unstoppable confidence from doing it himself first hand - James Ski.After all, who could possibly be more expert in building confidence in sales, than the founder of Sales Confidence itself?
2024-11-06
1h 17
I Used To Be Crap At Sales
How To Be The Most Effective Sales Leader | EP12 | Bryan Mulry
Mastering Sales Leadership: Proven Strategies to Crush Limiting Beliefs and Skyrocket Sales PerformanceâIn This episode of the "I Used To Be Crap At Sales" Podcast, our host Mark Ackers sits with Bryan Mulry, ex salesperson at Google and Salesloft. This episode will give you valuable insights into what the best sales leaders at huge companies do to get the best out of their reps.Bryan, now an expert sales coach at MySalesCoach, shares his journey from being âcrapâ at sales to mastering his craft at Google, SalesLoft, and beyond. Salespeople and sales leaders will learn...
2024-10-23
53 min
I Used To Be Crap At Sales
How To Grow And Successfully Scale Your Sales Team | EP11 | Carly Pledge
From Scrapping Her Way Into Sales, to Scaling With Datamaran: Carly's Unconventional Path To Leadership, and Her Secrets For Building High-Performing, Winning Teamsâ In this episode, our host Mark Ackers dives deep into Carlyâs story, which is packed with lessons for any sales leader. Carly candidly reveals how she âscrapped her wayâ into the sales team, facing tough wake-up calls, and overcoming early mistakesâlike almost shutting down her company due to a lead mix-up. Her experience in rising through the ranks, from SDR to Enterprise Sales Director at Datamaran, provides listeners with a roadmap to...
2024-09-25
1h 02
I Used To Be Crap At Sales
Sales Training Is Useless Without This One Thing | EP10 | Chris Dawson
From Sales Struggles to Sales Leadership Mastery:Â Chris Dawson on Coaching SDRs, Escaping the Leadership Hamster Wheel and Leading Teams to Win!In this episode of the I Used To Be Crap At Sales Podcast, Chris Dawson sits with our host Mark Ackers to take sales leaders on an insightful journey through his personal experiences and lessons learned from over 25 years in the sales arena.Chris has held nearly every sales role; from door-to-door, SDR and enterprise level sales, right through to national sales management and training for top 100 companies - and transformed f...
2024-09-11
1h 03
I Used To Be Crap At Sales
Cold Calling and Mindset Shifts | EP09 | Jack Frimston
Debt Collection, Demotions And Finding Meaning In Life Through Death.The captivating story of how Jack Frimston transformed from Del Boy dreaming of playing the O2 arena to top performer in Sales.In this episode of I Used To Be Crap At Sales, Jack Frimston sits with Mark Ackers, leading us through his unconventional journey from boy band dreams to becoming a top performer and sales leader.Sales leaders will learn valuable lessons about embracing failure, mastering the art of cold calling, and the importance of persistence in a challenging industry.
2024-08-29
1h 14
I Used To Be Crap At Sales
Ex Global Sales Leader at Rolls Royce and Motorola Talks Sales Psychology | EP07 | Steve Myers
Swapping Encyclopedias For Rolls Royces: The Transformation of Steve MyersFrom being admittedly âcrap at salesâ and fired for nonperformance, to eventually becoming a global sales leader, working at the likes of Rolls Royce, Motorola and Sandler, Steve's story is filled with valuable lessons and insights for sales leaders. Alongside our host Mark Ackers, Steve discusses:The importance of understanding your scripting from childhood in order to overcome it as a salespersonThe need for emotional intelligence as a leader, how to really motivate your team (no dangling the carrot here)Strategies for maintaining focus and productivity within your team.The...
2024-07-24
1h 30
BEYOND THE PROFILE
Mark Ackers, Episode 2a
Welcome to episode 2 of Selling Upstream, the podcast that delves into the art and science of selling in a challenging economic landscape. In this episode Guest Mark Akers, co-founder and head of sales at MySalesCoach, offers insights from his extensive sales experience, including the benefits of personalized coaching, the impact of sales accessibility, and the importance of understanding your client's pain points. We also explore the evolving market conditions and how sales leaders can navigate these changes while maximizing their team's potential.
2024-07-10
37 min
I Used To Be Crap At Sales
The Power of Sales Coaching and Self Development | EP06 | Jack Hankey
From Tennis Prodigy, to Amazon Driver, to Successful Sales Leader: The Inspiring Transformation of Jack HankeyGet ready for an inspiring tale of tennis, testing times, and transformation!In this captivating episode of "The I Used to be Crap at Sales Podcast," our host Mark Ackers sits down with Jack Hankey, Head Of Sales Development at Leyton, to uncover his remarkable journey from struggling salesperson to a sales powerhouse through the power of coaching and self development.From his early days as a tennis prodigy to his unexpected foray into the world of...
2024-07-10
1h 05
The Sleep Wake Cycle
The Sleep Wake Cycle | S3 | Ep. 36
Isaiah and Thornmary try to survive the assault on Autumn City.Join us on Discord!Follow us on Twitter at @maeltopiaWant to learn more about the world of Maeltopia? Check out our website!Want additional perks like extra lore, stories, art, and more? Check out our Patreon at: www.patreon.com/maeltopiaWant unique art and animations to go along with your Maeltopia episodes? Check out our Youtube channel at: https://www.youtube.com/channel/UCmmrdXEvkEPfQvCKT4pha4QBe sure t...
2024-07-04
24 min
I Used To Be Crap At Sales
Top Social Seller Shares Her Story to Success In Sales | EP04 | Holly Allen
In this episode, Mark Ackers chats with Holly Allen, an account executive at Deel. Holly shares her journey from a party-loving university student to a successful sales professional, sharing insights on persistence, self-belief, and continuous learning. An open and honest conversation about the highs and lows of a career in sales.Episode Highlights:00:00 - Introduction01:44 - Holly's early career and transition from university to sales06:52 - Navigating her first SDR role and learning the ropes16:54 - Overcoming financial struggles and persistence in sales22:21...
2024-06-11
1h 01
I Used To Be Crap At Sales
Benjamin Dennehy's Most Honest Interview YET| EP03 | Benjamin Dennehy
Welcome to the latest episode of "I Used to be Crap at Sales"! In this episode, Mark Ackers chats with Benjamin Dennehy, the self-proclaimed UKâs most hated sales trainer.Known for his controversial and no-nonsense approach, Benjamin shares his journey from struggling salesperson to one of the most recognised sales trainers in the UK. Ben delivers an insightful and brutally honest discussion that should leave you inspired and energised.Ben pulls no punches and shares stories of his early struggles working in sales and how he learned to ask tough, and in some ca...
2024-05-29
1h 13
I Used To Be Crap At Sales
From Telesales To Sales Leader at Allego | EP02 | Stuart Taylor
Welcome to the second episode of "I Used to be Crap at Sales"!Join MySalesCoach Co-Founder and Head of Sales, Mark Ackers, as he chats with Stuart Taylor, Sales Director at Allego.Stu began his career in sales over 15 years ago at Barclays Bank. As a young man fresh out of school, he fell into a role in outbound telesales without really understanding what a professional sales career entailed. He struggled immensely in the early days, admitting he was "ignorant and crappy" and contemplated leaving the industry altogether. Stuart went on to hold...
2024-05-22
56 min
I Used To Be Crap At Sales
Social Selling Superstar Shares His Story To Success | EP01 | Tom Boston
Mark Ackers sits down with Tom Boston - comedy sales content creator, social selling trainer, keynote speaker, and LinkedIn Top Voice. Tom shares how he overcame the struggles of cold calling, dealing with rejection, and transforming his sales career through perseverance and a positive attitude. The episode is full of insights, laughs, and practical advice for anyone trying to navigate the world of Sales.Highlights from the episode:00:00 - Introduction01:44 - Tomâs early career and transition to sales04:11 - First sales role and cold calling challenges06:52 - Moving into th...
2024-05-21
50 min
BMP - Business Made Personal
Episode 98 - Nicholas Ackers
"I found it (Antarctica) the most incredible place to be (for work). The scenery, the shades and the colours and the vastness of where you change your whole mindset"Complex, interesting, major losses helped pave the way to become the loss adjuster and person Nick is today. In his own words, âWhen I left the farm, I never ever imagined I would be doing what I now do or become what I am now.â With experiences in Antarctica, Exmouth and the Pilbara, when Nick was forced to leave his farming life, he never ever imagined he would be do...
2024-03-17
40 min
I Used To Be Crap At Sales
I Used To Be Crap At Sales - Trailer
Even the most prominent voices in Sales were crap at Sales once.Join bestselling Author, Founder and Sales Coach Mark Ackers as he speaks with successful Sales professionals about their early Sales struggles, and how they overcame these challenges to become the people they are today.
2024-03-07
01 min
Everything is sales
Why are SDRs leaving? (Friday Sales Memo, Mark Ackers)
Almost half of the SDRs surveyed didnât think they would be with their current employer in 12 monthsâ time. What's causing this and how can orgs fix this? Taken from the full podcast with Mark, listen to Shabri and Mark breakdown this finding.
2024-02-16
08 min
Everything is sales
Let's talk about cold call anxiety (Friday Sales memo, Mark Ackers)
Taken from the full episode with Mark Ackers, this breaks down why cold calling anxiety occurs and how you can address it through training and coaching.
2024-02-02
08 min
Everything is sales
What SDRs are really thinking (Mark Ackers @ MySalesCoach)
28% of reps never get coached. That's just one of the shocking results that came out of the MySalesCoach SDR survey.In this epsiode, Mark and Shabri break down the results and make recommendations to managers on SDRs on next steps.Timestamps:ï»żIntroduction and Background of Mark Ackers: [00:00:00 - 00:03:00]Initial greetings and introduction of Mark Ackers, including his background and role at My Sales Coach.Discussion on 'Problem Prospecting' and the Impact of AI: [00:03:00 - 00:05:00]Insights on the success of the book 'Problem Prospecting' and the shift in sal...
2024-01-30
51 min
The SDR DiscoCall Podcast: For Brand New Sales Development Reps
#087 The SDR DiscoCall Show â Mark Ackers
In this engaging interview, Neil Bhuiyan sits down with Mark Ackers, the Co-founder and head of sales at MySalesCoach, to explore Mark's intriguing journey in the tech sales industry and delve into his pivotal role at MySalesCoach. Mark candidly shares his evolution from a background in marketing to finding success and overcoming initial embarrassment in the realm of sales. The conversation takes an insightful turn as Mark unveils the genesis of the book "Problem Prospecting?!" conceived during the challenges posed by the COVID-19 pandemic. The book serves as a beacon of actionable advice and practical guidance for sales professionals grappling...
2023-11-21
1h 14
Sales Today
Why sales coaching works!
Join us as we chat with Mark Ackers, co-founder and head of sales at MySalesCoach, and best-selling author of Problem Prospecting. Â He shares his transformational journey from studying marketing to finding his passion in sales, and how his mentor pushed him to be a student of sales. Â He discusses the need to be knowledgeable, understanding customer needs, and practicing active listening. Â Mark reveals how the onset of COVID presented an opportunity to help others with coaching and sales. Â We take a look into the...
2023-09-07
35 min
B2B Sales Playbook
Problem Prospecting - The Discovery Strategy Playbook - w/ Mark Ackers, MySalesCoach
In this podcast, our host, Joe Ducarreaux, picks the brains of industry experts, innovators and sales leaders to draw up a series of playbooks full of actionable tips and tricks for you to take away and run with!For this episode, Joe was joined by Mark Ackers, Head of Sales at MySalesCoach, who took some time out of his holiday to offer up some expertise when it comes to prospecting! Discovery can be tricky when prospects are scarce, so Mark comes in to off some practial advice you can apply to your strategy.Enjoy!
2023-05-19
30 min
No Nonsense Sales
âLow-Hanging Fruitâ with Mark Ackers
Is there such thing as âLow hanging fruitâ in sales? đ€đMark Ackers, co-founder of My Sales Coach, wrote the book on the problem with prospecting. He has some top tips for reps looking for those illusive âquick winsâ. Enjoy this episode of No Nonsense Sales and visit Salesloft.com for additional information and notes from the show. Learn more about your ad choices. Visit megaphone.fm/adchoices
2023-02-01
16 min
Street Life
2023: A Year of Change, New Horizons and Photography Goals
Send us a textOn today's episode, John and Mark discuss the year ahead, Mark's recent travels and reflect on 2022. Photographers mentioned in this episode:-Anita Davidson - @andana.streetOhad Aviv - @aviv_ohadGino Ricardo - @Fleeting_Pictures Perry - @StreetsAustraliaCraig Whitehead - @sixstreetunderShout out thanksAnna - @ItsallaboutthemomentsTuna Tunali - @tunatunaliOctavian Carare - @octaviancarareTodd - @zoomento @Street_badassSean Mesken - @mur.k1nDan D'Ascenzo - @dda.monoJared Br...
2023-01-18
38 min
Shake Sales
Deep Dive into Sales Coaching with Mark Ackers
Maggie chats with Mark Ackers a leading sales coach on all things sales coaching. Mark is a sales director at Allego and also the author of best selling book 'Problem Prospecting?'. As a prominent sales coach as well this episode dives into how to activate your inner critic. Mark also touches on how to coach your sales reps on getting more comfortable with digging deeper. Follow us on Social: https://www.linkedin.com/company/mailshake/ Youtube Video: https://youtu.be/9eoqs2Tnifg
2022-12-22
22 min
ON AIR: With Owen & Josh
Episode 60: Mark Ackers - Sales Director, Allego
Our 60th guest is Mark Ackers, Sales Director at Allego.Owen and Mark discuss why SDRs often fail to become effective AEs.Including:â Markâs journey from SDR to AE and how failure contributed to his successâ The difference between a high performing SDR and an AEâ The top reasons SDRs fail to become good AEsâ The danger of promoting an SDR too earlyâ The things Managers can do to help their current SDRs become good AEs in the futureâ The things SDRs can do themselves to make the transition as...
2022-07-20
39 min
We Have A Meeting
We Have a Meeting with Mark Ackers
This week Mark Ackers joins us to talk about SDRs, Sales leadership, and how of course, how he'd deal with Jack's Dad. Mark's an incredible sales leader, visionary and coach there's some pearls of wisdom here for salespeople of all levels. Want to find out more about MarkConnect with him Email: mark@refract.aior visit www.refract.ai Hosted on Acast. See acast.com/privacy for more information.
2022-06-13
41 min
Selling with Love
Eradicate your Prospecting Troubles - Mark Ackers
Prospecting, bringing leads into the business. When this is done right, we have less stress about everything else in the business. So how can we do this more effectively using a tool like LinkedIn? Mark here shares the simple way you can get started and what it looks like when you lead with problems to engage with people who want your product. Mark Ackers is the Sales Director at Refract, an Allego company that provides an all-in-one sales enablement platform with patented technology that ensures sellers have the skills, knowledge, and content they need to optimize success in a...
2022-02-24
27 min
Movement
The BCSA Team eagerly await what's next
What a year it's been! The team at BCSA grace your ears for one last time this year, as Elliot roams around the studio to hear what made the year memorable for our Ministry Team members, and what they're looking forward to in 2022.With a wonderful variety of answers, listen in and enjoy as we wrap up 2021 in style.CREDITSHosts: Elliot Keane & Melinda CousinsGuests: Mary Ackers, Scott Berry, Mike Bartlett & Mark SandersProducer: Benito CarboneCONTACT USSubscribe for email notifications here
2021-12-15
22 min
WESENtlich bewegt
Partielle VerstĂ€rkung - das Streben nach GlĂŒck
Achtung: TĂŒrchen Nr. 11 könnte euer Training verĂ€ndern! Patrizia erklĂ€rt euch heute was partielle VerstĂ€rkung ist und wie ihr sie im Training einsetzten könnt, sodass die Motivation eurer Hunde regelrecht durch die Decke geht! Dopamin ist der Stoff aus dem Motivation gemacht ist. Patrizia erklĂ€rt euch, was es mit diesem Neurotransmitter auf sich hat, warum wir ihn zum Ăberleben brauchen und er uns sĂŒchtig machen kann. Was hat das Ganze mit dem Streben nach GlĂŒck zu tun? Lasst euch ĂŒberraschen!|| Kontakt:dogaboutlife@gmail.com|| Instagram: @dogaboutlifePatrizia...
2021-12-11
20 min
Digital Surfing
Mark Ackers & Richard Smith: Using technology and coaching to boost sales
Our guests this week are Mark Ackers, Sales Director, and Richard Smith, Co-Founder & VP, Sales, at Refract.Refract is a call intelligence tool which helps Sales Managers and Salespeople analyse calls and demos to sell smarter.In this episode we focus on the science of sales and why coaching and training is so important to sales success. We also dive into different tech stacks and how technology is curating a new wave of sales coaching. It's Mark Ackers and Richard Smith! Helpfu...
2021-05-19
44 min
Cold Call Connoisseur
6. 'You are gonna hate me...' with Guest Coach Mark Akers, Refract
Guest Connoisseur Mark Ackers, Head of New Business at Refract joins Lewis and John to partake of Angus from ExP's call with possibly the best person you could hope to have answer your call. You can find Mark on LinkedIn here: https://www.linkedin.com/in/markackers/ If you want to be coached by John, Mark or any other of the amazing sales coaches on the marketplace, you can access mysalescoach as mentioned in this episode at: http://www.mysalescoach.com/ If you want to have your call reviewed live on the podcast, you can contact us at ccc@exp-recruitment.co
2021-04-19
21 min
Business Bookshelf
Episode 110 - "Problem Prospecting - Completely Eradicate your Prospecting Troubles By Leading with Problems".
Episode 110 of the Business Bookshelf - "Problem Prospecting - Completely Eradicate your Prospecting Troubles By Leading with Problems". Today our guests are Mark Ackers, Richard Smith and Stuart Taylor. Mark, Richard and Stuart all work for a company called Refract. Â The aim of Refract is to make sales coaching simple, more time-efficient and to amplify the benefits. I talk to them about their book âProblem Prospecting - Completely Eradicate your Prospecting Troubles By Leading with Problems.â. Â Prospecting is tough and is a skill that isnât truly mastered. Â The book has actionable condensed insights...
2021-01-20
30 min
Major Balls In Glory Holes
White Claw Email Us With Your Offer
This week Travis and Thomas do the first eight rounds of a fantasy football mock draft. The main event this week, the Idiots tell funny stories about the movie Crash, dealing with the general public, and Matt's Honda. Sorry for all the random splicing, had to cut out a lot of stuff (could you image that happening to us) Follow the show's Twitter @Majorballsglory Or Email us your questions or anything (really, anything...okay maybe not anything. No pictures of Richard) majorballsingloryholes@gmail.com Thomas' Mock Draft P...
2020-08-13
54 min
Talking The Fax Of Life
Talking The Fax Of Life - 4th July 2020
đŹđ§đŠđșđłđż International Dream TeamđŹđ§đŠđșđłđż Mike and Rick are joined by the most famous RL mascot Mark 'Sharky' Cahill and the man that made it possible Craig 'Ackers' Ackroyd to choose our own International Dream XIII as a tribute to the late, great Simon Cooper who did so much for the International game. We also pay tribute to the passing of ex Fax owner Tony Gartland who himself brought an international flavour to Fax - who would make your XIII? Let us know in the comments! đđ
2020-07-04
1h 22
The Salescadence Podcast
SP309: Mark Ackers - When Did Cold-Calling Die?
Joining host Matt Sykes, on this episode is Mark Ackers, Head of New Business at Refract, who shares his insights and advice for those sales people who are in the SDR space or want to increase their cold-calling effectiveness. The phone continues to be the stand-out medium for starting and progressing early sales conversations, yet the âsocial sellingâ movement and a change to a more âtech-savvyâ buyer demographic, has started to question whether cold-calling is still a viable prospecting method in the 2020âs. During this podcast, Mark shares his thoughts on a range of topics like:
2020-05-25
58 min
Hey {First Name}, An Insider's Guide to Outbound Sales
#029: A Simple Strategy Your Sales Team Can Use to Book a Record Number of Meetings with Mark Ackers
Mark Ackers is Head of New Business at Refract, a company that uses AI to help sales teams have better conversations and determine what separates top performers from the rest. Refract brings technology to reform the management and training of salespeople. It analyses calls and enables sales managers to save time by revealing key coachable insights and moments. In this episode Mark talks about why communication is so important, tips on cold calling, and the prospecting days he runs at Refract. Join a community - 5,000+ SaaS founders, agency owners, and entrepreneurs sharing cold outreach tips, tricks, and...
2019-09-16
45 min
Talking The Fax Of Life
Talking Fax - 9th April 2019
Tonight's Talking Fax was as current as it comes with Viral Mascot Superstar Mark Wadsworth joining his partner in crime Ackers to tell us all about Mark's Mascot adventure. We also looked forward to this week's London cup game.
2019-04-10
57 min
Inward Book Club
The Best Sales Advice I had When I was Young - Bob Burg 'Go Givers Sell More' Part 1
In this weeks episode hosts JG and Mike are joined by guest panelist Mark Ackers (if you don't know who he is, check out his superb videos on teaching a 10 year old to cold call on LinkedIn) They're deconstructing a new book - Bob Burg's 'Go Givers Sell More'. This book is a good reminder not only of important sales techniques, but of the attitude successful salespeople have and how to adjust your psychology of selling to improve. For our latest content and job updates, follow us LinkedIn: IRC...
2019-03-22
38 min
History & Policy
Gail Cartmail - Democracy at Work: 150 years of the TUC
Gail Cartmail, Assistant General Secretary, UNITE Nick Jones, journalist and broadcaser, and former BBC industrial and senior political correspondent 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, an...
2018-10-08
25 min
History & Policy
Michael Gold - Democracy at Work: 150 years of the TUC
Michael Gold, Professor of Comparative Employment Relations, Royal Holloway University of London Nick Jones, journalist and broadcaser, and former BBC industrial and senior political correspondent 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades...
2018-10-08
25 min
History & Policy
Laura Cohen - Democracy at Work: 150 years of the TUC
Laura Cohen, CEO, British Ceramic Confederation Nick Jones, journalist and broadcaser, and former BBC industrial and senior political correspondent 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, an...
2018-10-08
25 min
History & Policy
Lord John Monks and Nick Jones - Democracy at Work: 150 years of the TUC
Lord John Monks, General Secretary of the TUC 1993-2003 Nick Jones, journalist and broadcaser, and former BBC industrial and senior political correspondent 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC...
2018-10-08
25 min
History & Policy
Peter Ackers - Democracy at Work: 150 years of the TUC
Peter Ackers, Visiting Professor, Loughborough University 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, and to look forward on union prospects for the future. A History & Policy Tr...
2018-10-08
25 min
History & Policy
Dr James Moher - Democracy at Work: 150 years of the TUC
Dr James Moher, a former union official and historian of the Labour movement 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, and to look forward on union prospects for th...
2018-10-08
25 min
History & Policy
John Edmonds - Democracy at Work: 150 years of the TUC
John Edmonds, former General Council chair and GMB General Secretary 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, and to look forward on union prospects for the future. ...
2018-10-08
25 min
History & Policy
Mark Curthoys - Democracy at Work: 150 years of the TUC
Mark Curthoys, research editor, Oxford Dictionary of National Biography 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, and to look forward on union prospects for the future. A...
2018-10-08
25 min
History & Policy
Paul Nowak - Democracy at Work: 150 years of the TUC
Paul Nowak, TUC Deputy General Secretary 6 October 2018 - 10:00 am - 17:00 pm Lecture Room 3, Bush House (North East Wing), King's College London, 30 Aldwych, London WC2B 4BG In 1868, while suffering under major legal restrictions, the British trade unions teamed up to found a central body to lobby for their wider social and industrial aims and rights. Today, when unions are again subject to severe legal disadvantage, it is timely to recall the first Trades Union Congress (TUC) and unionsâ achievements, and to look forward on union prospects for the future. A History & Policy Tr...
2018-10-08
25 min