Shows
RevOps UnlockedMelanie Borden on Theatre of the Mind: Deconstructing the Stories We Tell OurselvesJoining us is branding strategist and marketing powerhouse, Melanie Borden. We’re diving deep into her new book, Theatre of the Mind, which deconstructs the stories we tell ourselves that keep us performing instead of leading.
2026-02-1727 min
RevOps UnlockedLeadership isn't about authority. It’s about service.I sat down with James Oyola, author of the new book The Helpful Leader, to discuss why the "old way" of managing just doesn't work in today's multi-generational workplace.
We dive deep into: Why Emotional Intelligence is a revenue driver. How to navigate conflict without breaking trust. Turning competent managers into transformational leaders.
If you’re ready to stop managing and start leading, this episode is for you.
2026-02-1125 minRevOps UnlockedScaling Revenue Without Losing the Human Touch with Dr. Deepak BhootraCan you really find joy in the high-pressure world of sales leadership? My guest this week on Rev Gen Unlocked, Dr. Deepak Bhootra, says yes—and he has the data to back it up. We discuss his approach to leadership, combining behavioral psychology with 30 years of corporate execution. It’s a refreshing take on driving revenue through genuine connection.
2026-02-0532 minRevOps UnlockedRevGen Unlocked: Navigating the 2026 Sales Landscape with Julia Errante From taking calls on the sales floor to leading Marketing strategy. This week on RevGen Unlocked, I sit down with my longtime colleague Julia Errante to discuss her incredible career pivot. We talk about the reality of the "Bad Lemon Effect," why you should hire for mindset over resume, and where the industry is heading with AI agents and Direct-to-Consumer models. If you are navigating a career change or leading a sales team, you need to hear this.
2026-01-1415 minRevOps UnlockedIs your 2026 strategy to "manage harder" ?For our first episode of 2026, I invited Charles Forsgard (Sales Leader at Honeywell, GE, Schneider Electric) to RevGen Unlocked.
He wrote the book Stop Kidding Yourself,The way that you are managing your salespeople is not helping them and in this episode, he explains why the "Manager" mindset is dead.
We cover: Why you must stop telling reps what to do. How to get them to tell you how they will execute. The specific transition from Boss to Coach.
Start your year with the right mindset.
2026-01-0220 minRevOps UnlockedThe Secret to 50+ New Verticals: Flexibility, Confidence, and Autonomy in SalesCopper Schwartz shares the secrets of launching new business verticals and closing major deals, discussing why empowering your deal-makers with autonomy and flexibility is critical for success. Cooper also shared his take on AI's role in sales, asserting that while technology helps with lead generation, it won't replace the human ability to build trust and negotiate complex agreements. Listen now for key strategies on scaling your sales engine!
2025-12-0924 minRevOps UnlockedThere are no shortcuts to success with Brian LemonBrian emphasized that there are no shortcuts to success; discipline involves showing up ready and on time, and neglecting crucial stakeholders, can cause the entire deal to fail.
2025-11-2822 minRevOps UnlockedThe "Human + Machine" partnership is the secret to higher win rates.AI isn't here to replace your sales team—it's here to be the ultimate sidekick, spotting missed opportunities and shrinking cycle times.
This week on the RevOps Unlocked podcast, Rob Roy and I discussed how empowering AI to handle the data allows your sales team to focus on the humanization, strategy, and trust that truly closes deals.
The result? Higher win rates and happier customers.
Listen now to unlock this powerful strategy.
2025-11-2418 minRevOps UnlockedHow to Win at Customer Retention and WinbacksWhat if you could turn every lost customer into a new opportunity? In this podcast, we explore how to do just that. Join us as we uncover the keys to reducing customer churn and implementing effective win-back strategies that not only bring customers back but make them more loyal than ever.
2025-09-2821 minRevOps UnlockedSales Culture with Brian MaciasA great sales team isn't born, it's built. This podcast is for sales leaders and entrepreneurs who want to go beyond traditional tactics and focus on the core of what makes a sales organization thrive: its culture. We'll share expert insights and practical strategies for fostering a sales culture rooted in trust, continuous improvement, and a shared vision for success.
2025-09-2521 min
RevOps UnlockedThe science of upselling and cross-selling.This podcast dives deep into the art and science of upselling and cross-selling, revealing proven strategies and practical campaigns that will not only boost your average order value but also cultivate fierce customer loyalty. Tune in to discover how to transform every transaction into an opportunity for growth and lasting success!
2025-07-1220 min
RevOps UnlockedUnlock the secrets to lasting customer relationships!Unlock the secrets to lasting customer relationships! This episode dives into successful win-back and retention strategies for companies leveraging outsourcing. Learn how to re-engage, delight, and keep your customers coming back for more.
2025-07-0518 minRevOps UnlockedYour contact center could become your biggest sales channelWhat if I told you that your contact center could become your biggest sales channel? In this episode, we're unlocking the power of chat sales and showing you how one major consumer electronics brand went from a 5% to a nearly 27% conversion rate by rethinking how they engage with consumers online. Join Michael and I as we break down how to turn traditional care agents into revenue, generating sellers how to use chat proactively and reactively, and why hiring for energy, not just empathy is the key to contact center sales success in 2025.
2025-07-0521 min