Shows
The Colin McEnroe ShowCut for time: More from our Bacharach / Warwick show at WatkinsonNote: This episode contains strong language. Easily the hardest part of turning something like our live event celebrating the chemistry between Burt Bacharach and Dionne Warwick (and lyricist Hal David) into a radio show is figuring out what NOT to include. Onstage at Watkinson School in Hartford, we went nearly 80 minutes. The finished radio version runs just 50 minutes. So we thought we’d present to you here separately some of that excised half hour. This podcast extra includes four full song performances that didn’t make it into the radio show plus some odds...2025-04-2621 min
The Colin McEnroe ShowWhat the world needs now: The chemistry of Burt Bacharach and Dionne WarwickThis hour, it’s our show on the relationship and chemistry between Burt Bacharach and Dionne Warwick (and the lyricist Hal David) recorded live onstage at Watkinson School in Hartford. It’s an hour of music, conversation, and demonstrations of how GPS can help you find the way to San Jose. GUESTS: Lou Bocciarelli: Bass Atla DeChamplain: Vocals, Atla & Matt Matt DeChamplain: Piano, Atla & Matt Latanya Farrell: Vocals Steve Metcalf: Piano Molly Sayles: Drums The Colin McEnroe Show is available as a podcast on Apple Podcasts, Spotify, Amazon Music, TuneIn, Listen Notes, or where...2025-04-2450 min
The Colin McEnroe ShowLive from Watkinson, it’s part 2 of our 2024 holiday spectacularWe’ve put on a holiday special every year for the last decade. But this year, for the first time, we did it in front of a (pretty large!) audience. On the night of December 18, Colin got 10 performers together onstage, and they rocked their way through an 18-song setlist of holiday and holiday-adjacent classics. There were nine different vocalists, three different pianists. Some of these folks had never met in person before soundcheck, but somehow it really worked! This hour, live from the Foisie Family Ampitheater at Watkinson School in Hartford, it’s part...2024-12-3050 min
The Colin McEnroe ShowLive from Watkinson, it’s part 1 of our 2024 holiday spectacularWe’ve put on a holiday special every year for the last decade. But this year, for the first time, we did it in front of a (pretty large!) audience. On the night of December 18, Colin got 10 performers together onstage, and they rocked their way through an 18-song setlist of holiday and holiday-adjacent classics. There were nine different vocalists, three different pianists. Some of these folks had never met in person before soundcheck, but somehow it really worked! This hour, live from the Foisie Family Ampitheater at Watkinson School in Hartford, it’s part...2024-12-2151 min
Teenpreneurship: Growing Business and SelfThe Grid Game: Winning Strategies from Business to Basketball
In this episode of Teenpreneurship: Growing Business and Self, your host Tyberiusz Podkast dives into an exciting crossover of business and basketball, using insights from Matt Watkinson’s book The Grid. Tyberiusz breaks down how "The Grid" serves as a powerful decision-making tool for entrepreneurs, helping them balance the three essential goals of any successful business: desirability, profitability, and longevity.
Through engaging stories, real-world examples, and lessons from the NBA, Tyberiusz explains why treating your business like a whole system—much like solving a Rubik’s Cube—is the key to long-term success. From Airbnb’s game-changing desirability to Taylor Swi...2024-12-1509 minTeenpreneurship: Growing Business and SelfThe Grid Game: Winning Strategies from Business to BasketballIn this episode of Teenpreneurship: Growing Business and Self, your host Tyberiusz Podkast dives into an exciting crossover of business and basketball, using insights from Matt Watkinson’s book The Grid. Tyberiusz breaks down how "The Grid" serves as a powerful decision-making tool for entrepreneurs, helping them balance the three essential goals of any successful business: desirability, profitability, and longevity.
Through engaging stories, real-world examples, and lessons from the NBA, Tyberiusz explains why treating your business like a whole system—much like solving a Rubik’s Cube—is the key to long-term success. From Airbnb’s game-changing desirabili...2024-12-1412 min
Future Work World PodcastEP 09 - Matt Watkinson - Leadership & Uncertainty: Getting comfortable with the reality of continuous changeIn this episode of Future Work World Podcast, Barry Winkless, CSO of Cpl and Head of the Future of Work Institute Cpl, is joined by Matt Watkinson, author of Mastering Uncertainty, The Ten Principles Behind Great Customer Experiences, and The Grid, as well as CEO of Methodical. They discuss key insights on how leadership can evolve while managing uncertainty within the business environment and its challenges.2024-11-0633 min
The Happy Accidents PodcastLuck vs. Hard Work: What 4 Experts Say About SuccessIs success driven by pure hard work, or does luck play a bigger role than we think? In this episode of the Happy Accidents podcast, we dive deep into the views of four top entrepreneurs and authors—John Knotts, Jay Clouse, Adam Tank, and Matt Watkinson—as they share their unique perspectives on luck and its role in achieving success. Can luck be created, or is it something that happens by chance? Discover how these experts leverage serendipity, take proactive steps to increase their "luck surface area," and embrace uncertainty to find success in li...2024-10-1718 min
Marketing Careers Uncovered'Mastering Uncertainty' with Matt Watkinson, Author and Co-FounderWe spend some quality time with Matt Watkinson, renowned author and co-founder of a design consulting firm, about his latest book, “Mastering Uncertainty.” Matt shares insights on:thriving in an unpredictable worldthe process of getting a book from brain to pagethe importance of probabilistic thinkinghow to make better decisions in our personal and professional lives. Hosted on Acast. See acast.com/privacy for more information.2024-08-1435 min
Marketing Careers Uncovered'Mastering Uncertainty' with Matt Watkinson, Author and Co-FounderWe spend some quality time with Matt Watkinson, renowned author and co-founder of a design consulting firm, about his latest book, “Mastering Uncertainty.” Matt shares insights on:
thriving in an unpredictable world
the process of getting a book from brain to page
the importance of probabilistic thinking
how to make better decisions in our personal and professional lives.
2024-08-1235 minThe Happy Accidents PodcastStop Overthinking Your Business Strategy! | Mastering Uncertainty with Matt WatkinsonYou're overplanning is driving your business into the ground! Too many business leaders believe they need the perfect strategy, the most detailed plans, and endless data in order for their business to succeed. In reality, the key to entrepreneurial success lies in embracing and mastering the uncertainty that comes with the journey. True success isn't about having all the answers. It's about: - being adaptable - staying resilient - and making sure you're ready to pivot when needed In today's episode of the Happy Accidents podcast...2024-08-081h 07
慢生活的朱莉安娜EP90【慢享閱讀】從《隨機思維》淺談：世界無法預測，為什麼我們還是會熱衷於預測和規劃？面對未知而不知所措以及焦慮嗎😐
我們總是想要掌控一切，以為計畫周全就萬無一失，事實真的是如此嗎？
🔽🔽本集重點🔽🔽
🌟 世界無法預測
🌟 你認同運氣也是一種實力嗎？
🌟 5個慣性思考陷阱
🌟 命運不可掌控，機會可以創造
📜 本集文字稿 ▶️ https://julianachoo.com/ep90
📖本次閱讀📖
書名：隨機思維：不死守目標、拉高容錯率，打破企業經營追求完美的傳統慣性
作者：馬特‧沃特金森，薩巴‧孔科利
原文作者：Matt Watkinson，Csaba Konkoly
譯者：陳依萍，林敬蓉
出版社：商周出版
出版日期：2023/07/27
語言：繁體中文
書籍簡介傳送門：金石堂（新書） | 讀墨（電子書）
這裡沒有最新最快的資訊炸彈，只有一些書、一些感觸和一些心裡話，想與你分享。
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Music：
Heartwarming by Kevin MacLeod
Link ▶️ https://filmmusic.io/song/3864-heartwarming
License ▶️ https://filmmusic.io/standard-license
Music:
Calm And Happy Day (loopable) by chilledmusic
Link ▶️ https://filmmusic.io/song/9494-calm-and-happy-day-loopable
License ▶️ https://filmmusic.io/standard-license
--
Hosting provided by SoundOn 2024-05-0221 min
The Modern Customer PodcastWant to invest in Customer Experience? Question the Downside of FailureThe key to better customer experience? Design interactions that are easy and straightforward, and prioritize understanding your customers. Matt Watkinson, author and CEO of Methodical joins us to discuss how his experience navigating uncertainty can be used to create exceptional customer experiences. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. Enroll in the ROI of Customer Experience course here: https://customerexperienceroi.com/2024-03-1925 min
Accelerating ExcellenceStacking the Odds in Your Favour - Award Winning Author Matt WatkinsonOn today's podcast we have Matt Watkinson. Matt is the author of three fantastic books, Mastering Uncertainty, the ten principles behind great customer experiences and the grid. He's a CEO at the digital agency Methodical and a venture partner at VC fund Tiller Partners, both based in LA. Matt has dedicated his career so far to helping organisations create great products and services that make people's lives easier and more enjoyable. In this episode, we're going to discuss coming through tough times how you can master through increase your odds of su...2024-03-111h 26
CX Leadership Talks#12 The CX Visionary: Bill Staikos on Redefining Experience ManagementIn this episode of CX Leadership Talks we delved deep into our profession of customer experience management, discussing the limitations of relying solely on surveys, the power of feedback in driving genuine change, and the crucial alignment of CX with broader business strategy.
This episode of CX Leadership Talks features Bill Staikos, a celebrated CX Practitioner and visionary leader from Medallia. Bill is a Customer & Employee Experience leader whose mission is to bring together these two disciplines to create value for employees, customers and shareholders. Together, we uncovered practical advice for you as a CX Leader.
2024-02-2647 min
The PFP PodcastMatt Watkinson talks about Mastering Uncertaintyn this episode of the podcast, we are discussing Mastering Uncertainty, a new book with a focus on Social Capital and Selling, and how that is relevant to those working in insurance and financial planning.
We are joined by the book’s author, Matt Watkinson, and CEO and Co-founder of Methodical.2023-10-2635 min
The Journal PodcastMatt Watkinson talks about Mastering UncertaintyIn this episode of the podcast, we are discussing Mastering Uncertainty, a new book with a focus on Social Capital and Selling, and how that is relevant to those working in insurance and financial planning.
We are joined by the book’s author, Matt Watkinson, and CEO and Co-founder of Methodical.2023-10-1835 min
All Things Considered CX with Bob AzmanMatt Watkinson, Author: Mastering UncertaintyMatt is an internationally renowned business author and speaker. He won the CMI's Management Book of the Year for his first book, The Ten Principles Behind Great Customer Experiences, considered by many to be the definitive book on the subject. His second book - The Grid: The Decision-making Tool for Every Business (Including Yours) was published by Random House to critical acclaim. His third book — Mastering Uncertainty — co-authored with the investor and entrepreneur Csaba Konkoly —was released in April 2023. As a speaker has addressed industry leaders at every kind of organization imaginable, from Microsoft to the FBI. He is the co...2023-09-1142 min
Champagne StrategyMatt Watkinson - Mastering your potential in an uncertain world - S4 Ep12Brain Hurt = 6/10. Do you want your effort to translate into maximum reward without change getting in the way? If so, embracing inherent uncertainty in the world is arguably the best way to go about it.
Matt Watkinson published his third book this year which explores the concept of probabilistic thinking, systems, determinism and more.
We don't really do book reviews, but this one caught the eye of our CEO and needed to be explored.
This is Rory Sutherland-esque. In fact, they are both quite close and Rory gives a glowing...2023-09-051h 04
The Savvy DentistHow to Master Uncertainty
In this episode of The Savvy Dentist Podcast Dr Jesse Green is joined by Matt Watkinson.
Matt Watkinson is an author of three books.
The first one is all around the 10 Principles behind Great Customer Experiences.
Matt’s second book, The Grid, gives you the Decision Making Tools for Business.
And his third book, which is the topic for this episode of The Savvy Dentist Podcast, is about Mastering Uncertainty.
We live in an inherently uncertain world, and there's all manner of events happening at any one moment. We need to become comfortable with...2023-08-0150 min
The Limina PodcastEpisode 6 - Mastering Uncertainty with Matt WatkinsonIn this episode, we discuss various approaches and attributes businesses need to drive innovation and successful digital transformation based on Matt Watkinson's latest book Mastering Uncertainty. Matt's book is a seminal business book of our times as businesses navigate volatile and dynamic shifts in today's economics, culture, technologies, and human experience. Matt is an internationally renowned business author and speaker. He is also the co-founder of the experience design agency Methodical and a venture partner at the VC fund Tiller Partners.
Book: Mastering Uncertainty
Business Website: Methodical
Personal Website: matt-watkinson.com2023-06-0956 min
Sales Code Leadership Podcast73. Mastering Uncertainty with Matt WatkinsonWe live in an age where, on the one hand a wealth of knowledge is literally at our fingertips; we only have to tap our mobile phone to find the answer to almost any question, but, on the other, our obsessive need to know everything now is causing an increasing spiral of anxiety for many of us. Mastering Uncertainty is a theme for today, tomorrow and the rest of our lives. If you are in any kind of leadership position - whether personally or professionally - but especially if you are trying to launch or grow a business in...2023-06-0544 min
Expand Your Mind, One Story at a Time - Free Audiobook RevolutionMastering Uncertainty: How Great Founders, Entrepreneurs, and Business Leaders Thrive in an Unpredictable World Audiobook by Csaba KonkolyListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 691338
Title: Mastering Uncertainty: How Great Founders, Entrepreneurs, and Business Leaders Thrive in an Unpredictable World
Author: Csaba Konkoly, Matt Watkinson
Narrator: Matt Watkinson
Format: Unabridged
Length: 07:08:43
Language: English
Release date: 05-16-23
Publisher: G&D Media
Genres: Business & Economics, Business Development
Summary:
What separates the worlds most successful founders, entrepreneurs and business leaders from the rest? Its not visionary ideas or superhuman intelligence. Its something more fundamentaltheir relationship with uncertainty.
Most people are blown off-course by unexpected events. Top performers, by contrast, know how to navigate our unpredictable...2023-05-167h 08
Solopreneur Grind PodcastThe Grind Mastermind Episode 7Josh and Chris go live every 2nd week to discuss their businesses, recent progress, struggles and focus for the next few weeks.
Resources we mentioned:
Hotjar
Auto GPT
Total Recall by Arnold Schwarzenegger
Mastering Uncertainty by Matt Watkinson
Amazon Unbound by Brad Stone
Buffett: The Making of an American Capitalist by Roger Lowenstein
Make sure to like/subscribe for more!
Find Josh at https://solopreneurgrind.com/
Find Chris at https://conversionalchemy.net/
00:00 Christopher discussed his busy agency work and how his content creation efforts are paying off in building his s...2023-05-0737 min
Humanity WorkingMastering Uncertainty with Matt WatkinsonMatt Watkinson is the CEO of Methodical and the co-author of the new book Mastering Uncertainty. His previous books include The Grid and The Ten Principles Behind Great Customer Experiences, which won the CMI's Management Book of the Year.In this episode, Paul and Matt discuss how embracing uncertainty can help you make better business decisions and have a positive effect on how you view the challenges of everyday life. They also discuss why many of the deterministic principles used in traditional business settings are inherently flawed and look at how leaders and managers that embrace uncertainty can create...2023-04-071h 03
Call To ActionHow to beat uncertainty and unpredictability with Matt Watkinson, CX consultant & author of Mastering Uncertainty
This week, we tracked a trail from Tilehurst to Tinseltown to catch one of Reading’s finest exports, Matt Watkinson, where he was, and remains, in LA.
An internationally renowned author, speaker to a whole host of brands, and consultant on all things CX, product and business, Matt’s latest tome, Mastering Uncertainty, explores and advises how to turn this inherent source of anxiety into an advantage.
3 years and almost 100 episodes since his first Call To Action chinwag, Matt talks through a ton of topics; his new book, the fertile void of COVID, piling rice one grai...2023-04-071h 10
Small Spark Theory: a marginal gains approach to new business and marketingEP75: Mastering uncertainty | Matt Watkinson | Methodical
When I saw the title of Matt Watkinson’s new book, Mastering Uncertainty, earlier this year I jumped at the chance to interview him on the podcast.
Matt runs LA based agency Methodical. His first book, The 10 Principles Behind Great Customer Experiences had already been recommended on here by Nick Phipps back in episode 22 and having subsequently enjoyed his next book, The Grid, I was eager to see what Matt had to say about how we navigate these uncertain times.
It turns out the book is far from a response to our post-pandemic disarray, but a...2023-04-0643 min
Small Spark Theory: a marginal gains approach to new business and marketingEP75: Mastering uncertainty | Matt Watkinson | MethodicalWhen I saw the title of Matt Watkinson’s new book, Mastering Uncertainty, earlier this year I jumped at the chance to interview him on the podcast. Matt runs LA based agency Methodical. His first book, The 10 Principles Behind Great Customer Experiences had already been recommended on here by Nick Phipps back in episode 22 and having subsequently enjoyed his next book, The Grid, I was eager to see what Matt had to say about how we navigate these uncertain times. It turns out the book is far from a response to our post-pandemic dis...2023-04-0643 min
Listen, Relax and Enjoy the Wonders of Full AudiobookMastering Uncertainty: How to Thrive in an Unpredictable World Audiobook by Csaba KonkolyListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 553738
Title: Mastering Uncertainty: How to Thrive in an Unpredictable World
Author: Csaba Konkoly, Matt Watkinson
Narrator: Matt Watkinson
Format: Unabridged
Length: 07:08:35
Language: English
Release date: 03-30-23
Publisher: Penguin Books LTD
Genres: Business & Economics, Management & Leadership, Business Development
Summary:
Brought to you by Penguin.
What separates the world's most successful entrepreneurs and business tycoons from the rest? It's not their superhuman intelligence. It's something more fundamental: they understand how to turn uncertainty to their advantage.
We all know that the future is inherently unknowable, and yet we behave...2023-03-307h 08
Explore the Latest Full Audiobooks in Business & Economics, Business & Career DevelopmentMastering Uncertainty: How to Thrive in an Unpredictable World by Csaba Konkoly, Matt WatkinsonPlease visit https://thebookvoice.com/podcasts/1/audiobook/553738 to listen full audiobooks. Title: Mastering Uncertainty: How to Thrive in an Unpredictable World Author: Csaba Konkoly, Matt Watkinson Narrator: Matt Watkinson Format: Unabridged Audiobook Length: 7 hours 8 minutes Release date: March 30, 2023 Genres: Business & Career Development Publisher's Summary: Brought to you by Penguin. What separates the world's most successful entrepreneurs and business tycoons from the rest? It's not their superhuman intelligence. It's something more fundamental: they understand how to turn uncertainty to their advantage. We all know that the future is inherently unknowable, and yet we behave and plan as though it is. Once...2023-03-3005 min
Explore the Latest Full Audiobooks in Business & Economics, Business & Career DevelopmentMastering Uncertainty: How to Thrive in an Unpredictable World by Csaba Konkoly, Matt WatkinsonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/553738to listen full audiobooks.
Title: Mastering Uncertainty: How to Thrive in an Unpredictable World
Author: Csaba Konkoly, Matt Watkinson
Narrator: Matt Watkinson
Format: Unabridged Audiobook
Length: 7 hours 8 minutes
Release date: March 30, 2023
Genres: Business & Career Development
Publisher's Summary:
Brought to you by Penguin. What separates the world's most successful entrepreneurs and business tycoons from the rest? It's not their superhuman intelligence. It's something more fundamental: they understand how to turn uncertainty to their advantage. We all know that the future is inherently unknowable, and yet we behave and plan as though it is. Once we...2023-03-307h 08
The Fucking MetaverseLarva Labs: CryptoPunks, GrudgeBots, and Good Dumb FunThe fucking metaverse is experimental. Larva Labs founders Matt Hall and John Watkinson know firsthand how toying around with silly “what if”s can lead to the next big thing. From early forays into app design and game-building to the creation and evolution of CryptoPunks—the so-called “Faberge egg of NFTs”—Matt and John walk us through their partnership and Yuga’s eventual acquisition of CryptoPunks and Meebits. Hosted on Acast. See acast.com/privacy for more information.2022-12-081h 03
The Last Station#7 PIONIGHTMAREThe Last Station, a Kingdom of Pavement production. This episode, PIONIGHTMARE, was written by Jack Bentele, who can be found on Instagram @bentelejack, directed by Avi Kaye, who can be found on Instagram @avi_kaye, and executive produced by Amy Suto and Kyle Cords.If you enjoyed it, please subscribe and leave us a review on Apple podcasts, or wherever you listen to podcasts.Want to support our post-apocalyptic broadcast? Go to KingdomofPavement.com/thelaststation for links that will help you find us on Patreon, check out our store, and track us down on all...2022-11-1345 min
Women of the Metaverse27. What is CryptoPunks?In this episode, we talk about the OGs of NFTs. CyptoPunks were the NFT collection that led the way for all the collections we see today. MENTIONED IN THIS EPISODECryptoPunks - https://cryptopunks.app/cryptopunks/forsaleLarva Labs - https://larvalabs.com/Flyfish Club - https://www.flyfishclub.com/BAYC - https://boredapeyachtclub.com/#/World of Women - https://worldofwomen.art/Veefriends - https://veefriends.com/Yuga Labs - https://www.yuga.com/Tiffany NFT - https://nft.tiffany.com/P...2022-10-3110 min
Brave UX with Brendan Jarvis 🇺🇦Matt Watkinson - Whisky, Writing and the Willingness To Be WrongMatt Watkinson shares how he’s expanded his luck surface area, why it’s important to slow down and pay attention, and how to fight organisational ambiguity.
Highlights include:
⭐ What did the FBI want to learn about experience design?
⭐ Why is ambiguity the biggest barrier to effective decision making?
⭐ What made you conscious of your own ignorance?
⭐ What gets in the way of people being willing to be wrong?
⭐ Why is it important to be a host and not a guest?
======
Who is Matt Watkinson?
Matt is the CE...2022-10-241h 11
The Desire to Inspire PodcastShare your VisionIs this episode I talk about:. Importance of Financial Literacy . Creating a Purpose in Life . Leadership . Mentorship . Entreprenship • Motivating quotes• Inspiration from content generallyStarring: @jerromeb - Instagram.Publishing my first book: Why Conversations Matter 2022Book Drop:. Do Lead by Les McKeown. Start with Why by Simon SInek. Legacy by James Kerr. Third Circle Theory: Purpose Through Observation by Pejman Ghadimi. The Hard Thing about Hard things by by Ben...2022-08-3026 min
GROW B2B FASTEREp 61 - Bill Staikos - Building Successful Communities & Leveraging Thought Leadership for B2B GrowthHow can you build active communities as a B2B company?Bill Staikos, Senior VP at Medallia, talks to Sammy about his experience in community building, what leverages Medallia's community, and how his personal brand on LinkedIn plays into it.What's in it for you:1. Why and how Medallia invests in their client led community & community events to drive growth2. How B2B companies can start building active communities3. Who to hire to be successful with community building4. How Bill sets his focus for content topics for thought leadership5. Bills...2022-07-281h 19
Brandroad1:3 Il brand tra design e arte (con Luisa Bocchietto e Daniele Basso)Joseph Eichler ha costruito più di 11 mila case moderniste negli Stati Uniti del Dopoguerra. In una di queste case è cresciuto Steve Jobs, il quale ha sempre ammesso che il design di quella casa ha influenzato il suo senso estetico. Che ruolo ha avuto il design per Apple? E che ruolo ha nella costruzione di un brand? E quando si può parlare davvero di arte nel branding?
Ospiti della puntata: Luisa Bocchietto, architetta e designer, presidentessa della World Design Organization dal 2017 al 2019, e Daniele Basso, artista e autore dell’opera celebrativa per i cent’anni della bottiglietta Contour di Coca...2022-07-0843 min
BizBooksBizBooks: Matt WatkinsonMatt Watkinson is an internationally renowned author, speaker, and business consultant. He has been cited and interviewed by the world's leading research firms, and invited to address industry leaders worldwide. His first book, The Ten Principles Behind Great Customer Experiences, won the CMI's Management Book of the Year Award in 2014.
Get his book here: https://www.amazon.com/Grid-Decision-...
About Gene: Gene Marks is a former columnist for The New York Times and The Washington Post and now writes weekly on political, economic, management and technology issues affecting small and mid-sized businesses for The Guardian...2022-05-0151 min
LiveWell Talk On...Good Luck at the Boston Marathon, Phil!Send us a textThe team at the Nassif Community Cancer Center, St. Luke's Hospital and Physicians' Clinic of Iowa Hematology and Oncology wanted to wish Phil Decker the best of luck at the Boston Marathon this Monday. Team members in order of appearance:Melissa Coulter, ARNP, Physicians' Clinic of Iowa Hematology & OncologyBeth Beckett, oncology dietitian, Nassif Community Cancer CenterMary Beth Peiffer, oncology dietitian, Nassif Community Cancer CenterPhysicians' Clinic of Iowa Hematology & Oncology NursesAndrea Watkinson, director, Nassif Community Cancer CenterLaura MacKenzie, massage therapist, Nassif Community Cancer CenterDr. Bharat Jenigiri, Physicians' Clinic of Iowa Hematology & O...2022-04-1511 min
ERCx ChatsERCx Chats EPISODE 11.5: The Future of CXAre you a planner? What happens when there is a pivot in that plan? How do you prepare for the ups and downs of your business? The future of CX has changed dramatically since the pandemic.#ERCxChats is out today featuring best-selling author Matt Watkinson and ERC's Stephanie Todd as they discuss how to keep your business ready but also realistic.2022-02-0712 min
ERCx ChatsERCx Chats EPISODE 11.4: Uncertainty in the WorkplaceThere is so much uncertainty in the workplace right now. What does that mean for you, for your business? Best-selling author and customer experience expert Matt Watkinson joins ERC's Stephanie Todd for this thoughtful conversation on #ERCxChats.2022-02-0712 min
ERCx ChatsERCx Chats EPISODE 11.3: Writing Books and BeyondWhat are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author Matt Watkinson of "The Grid" and "The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by ERC's Stephanie Todd.2022-02-0722 min
ERCx ChatsERCx Chats EPISODE 11.2: A Seamless Customer ExperienceAre you looking to make improvements to your company's customer experience? What does seamless CX look like?Listen #ERCxChats featuring best-selling author Matt Watkinson and ERC's Stephanie Todd as they uncover the truths behind investing in CX and the important role it plays in the future of every brand.2022-02-0717 min
ERCx ChatsERCx Chats EPISODE 11.1: SerendipitySerendipity. What does it mean to you? Watch #ERCxChats featuring best-selling author Matt Watkinson and ERC's Stephanie Todd as they discuss how life's twists and turns play a powerful role in success.2022-02-0719 min
Frontline Magic Podcast19. Why is consistency core to Uber’s customer satisfaction success? with Adi Tobias, Head of Customer Experience for UberDesign repeatable experiences...Once customer service basics have been embedded, Adi believes that the next step is to build value in the repeatability of a consistently great experience – and that takes more than just a great frontline team… “Businesses spend tons of money on marketing and positioning themselves in a way that sets them apart from competitors. Where we often go wrong is not connecting campaigns (telling everyone how good we are) with the service we provide (cold and removed). Sometimes, these two things appear to be two very different parts of the same business.”“Wh...2021-12-0127 min
The Last Station#7 - PIONIGHTMAREThe Last Station, a Kingdom of Pavement production. This episode, PIONIGHTMARE, was written by Jack Bentele, who can be found on Instagram @bentelejack, directed by Avi Kaye, who can be found on Instagram @avi_kaye, and executive produced by Amy Suto and Kyle Cords.If you enjoyed it, please subscribe and leave us a review on Apple podcasts, or wherever you listen to podcasts.Want to support our post-apocalyptic broadcast? Go to KingdomofPavement.com/thelaststation for links that will help you find us on Patreon, check out our store, and track us down on all...2021-11-1345 min
The Art AngleHow the CryptoPunk OGs Lit the Fuse for the NFT BoomIn 2017 Canadian software developers, Matt Hall, and John Watkinson debuted what would become a landmark project in the early crypto art movement, the CryptoPunks. Released through their company Larva Labs, the CryptoPunks consisted of 10,000 unique collectible characters whose chain of title would be tracked on the Ethereum blockchain. Each punk is a 24 by 24 pixel avatar whose individual traits were generated algorithmically. From Mohawks to shaved heads, from eye patches to colored eyeshadow and even from human men and women to apes, zombies, and aliens, every punk is one of a kind, but all would look perfectly at home intimidating a...2021-11-1149 min
Building Brand YouBBY Show S3 Ep3: The Power of Service Design with Hassan MohammadWelcome to Building Brand You, the podcast that helps you accelerate your success by unlocking your greatest asset – you. KEY TAKEAWAYS: The problems we face today require more than one idea, they require working with other organisations and supporting people to be part of the solution. Often what we’re not doing is asking questions to define exactly what the problem is; talk to people and ask them questions to learn more about them. If you’ve built this discipline or mindset of being curious, discovering and investigating, that leads you towards the right...2021-11-0245 min
Building Brand YouBBY Show S3 Ep3: The Power of Service Design with Hassan MohammadWelcome to Building Brand You, the podcast that helps you accelerate your success by unlocking your greatest asset – you.
KEY TAKEAWAYS:
The problems we face today require more than one idea, they require working with other organisations and supporting people to be part of the solution.
Often what we’re not doing is asking questions to define exactly what the problem is; talk to people and ask them questions to learn more about them. If you’ve built this discipline or mindset of being curious, discovering and investigating, that leads you toward...2021-11-0245 min
web3スタートアップラジオ超高級NFT「CryptoPunks」って何？2017年の初め、John Watkinson（ジョン・ワトキンソン）氏とMatt Hall（マット・ホール）氏が作ったCryptoPunks。
世界最古のNFTとして知られ、各暗号資産の価値向上、NBA Top shotなどのNFTプラットフォームの市場価値が上がったことで、高額取引されるようになった。
ある種のステータスを象徴するようなNFTです。
★Cryptopunks
https://www.larvalabs.com/cryptopunks
★CryptoSlam
https://www.cryptoslam.io/
★TECH CRUNCH
https://jp.techcrunch.com/2021/09/28/2021-09-27-coinbase-to-let-you-deposit-part-of-your-paycheck-into-your-coinbase-account/
★海外スタートアップ攻略（ブログ）
https://daijirostartup.com/
★だいじろうのTwitter（ご意見お待ちしてます！）
https://twitter.com/daijirostartup
#海外 #スタートアップ #NFT #ブロックチェーン #暗号資産
---
Send in a voice message: https://podcasters.spotify.com/pod/show/daijirostartup/message2021-09-2810 min
Ready Set Goal11. Matt Watkinson about predicting the future in businessMatt is an award-winning author, speaker and consultant on Customer Experience and strategy. As a speaker, he has addressed industry leaders at every kind of organization imaginable, from Microsoft to the FBI. In this episode we talk about how businesses out there are constantly trying to predict the future, to what results? Listen to Matts reflections on how to create a predictable strategy. 2021-09-2836 min
PodEmpreender PortugalMarketing, comunicação e branding | PodDebater | #037Qual a importância da comunicação, do marketing e do branding para as pequenas empresas? Aliás é possível pensar nestes temas mesmo numa empresa que está a começar?
O PodDebater de hoje é para você quer aprender um pouco sobre estes temas.
Para falar sobre isto, convidamos o João Cardoso, Convidamos a Cândida Cardoso e a Laís Rume para falarem um pouco sobre este assunto.
---------------------------------------------------------------
Contatos do convidado:
João Cardoso
LinkedIn - linkedin.com/in/joão-cardoso-b60b0a103
Site - https...2021-09-2152 min
The Weekly Take from CBREHuman Touch: The Author of The Grid on Making Better Business Decisions and Delighting ClientsWith changes sweeping through most industries, Spencer speaks with Matt Watkinson, author of The Grid, about strategies for anticipating market evolution, adapting to the challenges every business faces and making better decisions.2021-09-2035 min
CXEinfachMachen#031 - Ist Customer Experience mehr eine OrganisationsentwicklungWir freuen uns sehr, dass Barbara Polak heute bei uns im Podcast ist. Sie hat unter anderem die Customer Experience Abteilung bei der ÖBB aufgebaut und berichtet von genau diesem Prozess. Super spannend war es auch darüber zu diskutieren, ob Customer Experience mehr eine Organisationsentwicklung ist und ggfs. nur temporär als Abteilung vorhanden sein sollte. Wie ist den eure Meinung dazu?
Vielen lieben Dank fürs reinhören und bis zum nächste Mal.
Barbara, Sebastian und Lukas
Barbara: https://www.linkedin.com/in/barbara-polak-831948198/
CXEinfachMachen: www.cxeinfachm...2021-06-1646 min
Bike Run Tri StokeE1. From near death to the podium: Matt Trautman & Annah Watkinson.What happens when athletes at the top of their field hit rock bottom?
SA triathlon royalty Matt Trautman and Annah Watkinson talk us through their near-death accidents, the dark unseen road to recovery, and what it takes emotionally and physically to claw your way back to the top again.
The pilot episode of the Bike Run Tri podcast kicks the series off with a bang. Triathlon SBR mag editor Paul Ingpen, Matt and Annah talk openly about the amateur turned pro's lowest points, what motivates someone to get back up, and where they're going from he...2021-06-021h 21
MetaversalFR🌐 MetaversalFR - 💪🎴 Un poids lourd des NFT arrive en force⚙️ Fan des métavers et des NFT ? Cette newsletter devrait vous intéresser ! Abonnez-vous gratuitement :🔋 Le financement des newsletters et des podcasts🗓️ Sur Superfluid Protocol sous la forme d’un abonnement libre récurrent en mettant en place un stream vers l’adresse banklessfr.eth (0x)7B187f598B910374109222BaC494F508a49bD209 sur le réseau xDai ou polygonNous sommes un média communautaire et nous finançons le projet uniquement par ces moyens, ce qui nous permet de rester totalement indépendants 💪. Pas de pub, pas de sponsor. Un grand merci...2021-04-3004 min
Vaulted by PROOFCryptopunks - The NFTs That Started It All -- Their Origin Story and Future Plans.NFT mania is in full swing, but where did it really start to gain momentum? CryptoPunks, 10,000 unique, algorithmically generated pixel art characters were sent to the Ethereum blockchain by Matt Hall and John Watkinson of Larva Labs in 2017, where they soon became a sensation. Kevin talks to Matt and John about the CryptoPunks origin story, their current chapter, and what we can expect from them in the future.
LINKS
Larva Labs
CryptoPunks
CryptoPunks Explained: 10 Things About the First NFTs | Christie’s
ERC-721 Non-Fungible Token Standard | Ethereum.org
Hockey Trading Cards | Upper Deck Hockey Cards
Card Set Archive | Magic: The Gathering
Et...2021-04-0856 min
The Casey Adams ShowDANNY - Selling CryptoPunk #6487 for $1,054,240 (550 ETH)@seedphrase has bought CryptoPunk #6487 for 550 ETH ($1.05m). CryptoPunks first launched in June 2017 and were developed by a two-person team of Matt Hall and John Watkinson, at American Game Studio Larva Labs. They are 24×24 pixel art images that are algorithmically generated. CryptoPunks were released before CryptoKitties. They are innovators in the NFT space and were one of the inspirations for ERC-721 tokens - which unlike ERC-20 tokens, are all one-of-a-kind, (Brave New Coin).
Follow Danny on twitter: https://twitter.com/seedphrase
Learn more about your ad choices. Visit podcastchoices.com/adchoices2021-04-0334 min
Bottom Shelf Dreams (Campus One80 Radio)THIS COULD BE IT - Easter vs. Christmas (S02E06)This episode, Tirzah asks "Why is Christmas the bigger Christian holiday? Steve, Jeff and Tirzah discuss how culture, money and tradition make Christmas "the super bowl" of Christian celebration, why Easter takes a back seat, and what we can do about it.Also this episode we start with some "GROANS" about hurt backs, kids screen time, unseasonable snow.PICK YOUR CHOOSE - Steve - Frank Watkinson music and covers on YouTube.Tirzah - Scott Erikson on Instagram (scottthepainter) Stations of the Cross graphics and reflectionsJeff - Jim and Ca...2021-04-0242 min
The Swyx MixtapeThe Mona Lisa of Digital Art: CryptoPunk #7804For the record, I don't own any crypto art or endorse it. But there's clearly a movement, Dylan is constantly ahead of the rest of us, and this was a great speech.Audio source: https://www.youtube.com/watch?v=hb5LapixLbk (59 mins in)The sale: https://twitter.com/cryptopunksbot/status/1369812648288804865/photo/1Vincenzo Peruggia: https://en.wikipedia.org/wiki/Vincenzo_PeruggiaPeruggia's statement: https://twitter.com/peruggia_v/status/1370258347341934593Dylan's comments: https://twitter.com/zoink/status/1370649011821060097Help share this clip: https://twitter.com/swyx/status/1371913108684349441Sriram Krishnan: [00:00:00] Dylan Field is really very well...2021-03-1605 min
Fireside chats without the firesSeason 2 : Episode 2 - "CX Emotional Intelligence (EI)" with Sandra ThompsonThe guest on today's Fireside Chats Without The Fires podcast is the amazing Sandra Thompson. Sandra is PASSIONATE (yes, in capital letter) about how improving emotional intelligence has a huge impact on CX. Sandra shares the 12 elements that make up EI, her experiences of great CX as a result of better EI (Four Season Hotel), and how EI can move agents away from reacting and to responding.Sandra also shares how, in this day and age, everyone needs a Steve, even if it does involve a 3-hour round trip and how the sheer brilliance of Matt Watkinson...2021-01-2242 min
Die ProduktwerkerImpulse für ganzheitliche KundenzentrierungKerstin Neumann im Gespräch mit Tim
Kerstin Neumann gibt einen spannenden Einblick und Erfahrungsbericht in ihr Verständnis von Kundenzentrierung. Sie berichtet, wie sie selbst in ihrem Umfeld Impulse gibt und damit das Thema "Product" und "Sicht des Nutzers" nach vorne treibt.
Lesetipps von Kerstin zum Thema Kundenzentrierung:
Annie Dunham: 12 Things Every Product Manager Should Do in Their First 30 Days at a New Company
Andreas Diehl: Customer Centricity – Zehn Methoden für eine höhere Kundenzentrierung
Petra Wille: Gefährliche Annahmen – wie ihr das Risiko minimiert, falsch zu liegen
Whitepaper: CX-MANAGEMENT ERFOLGREICH UMSETZEN. Praxistipps zur Überwindung...2021-01-1836 min
Fireside chats without the firesSeason 1 :Episode 28 - "Opportunities that can be taken different from the norm in the CX World"Matt Watkinson, author of "The Grid" and "The Ten Principles Behind Great Customer Experience" and CEO/Co-founder of Methodical is the guest on today's Fireside Chats Without The Fires Podcast. Matt talks with great detail about his take on CX and which companies, such as Patagonia, have got it right and why they have got it right.Matt's rare talent and expert insights allow him to look at opportunities for companies to improve in a slightly different way than the norm. Charming and down-to-earth, Matt has the ability to peel back the layers of the onion and...2020-10-0933 min
TWT FMS1. DebtDebt is a key disciplinary mechanism under capitalism; a power relation that causes financial, cultural and spiritual misery. In this episode we debunk the myths and moralising that surrounds debt, and hear from those developing creative alternatives to an indebted existence.
This episode is dedicated to the memory of Professor David Graeber. It was produced by Sarah Vowden, Matt Huxley, Aron Keller, James Roadnight, Penny Grennan, Charlie Clarke and Alex Brent, with contributions from Sarah-Jayne Clifton, Tim Jones and Eva Watkinson from Jubilee Debt Campaign, Hilary Powell and Dan Edelstyn from Hoe Street Central Bank, Alex Macey from Gamvisory, Yao...2020-09-131h 05
Champagne StrategyMatt Watkinson - Customer Experience Strategy - the part that isn't a buzzword - S1 Ep9Matt Watkinson was talking about customer experience even before it became a boardroom buzzword. In fact by 2012, he'd already written a famous book on the topic. As a successful author and practitioner in the field of CX for over a decade, he’s someone who looks at the discipline from a much wider perspective than most. This multi-disciplinary approach to his craft makes him deadly effective when it comes to solving business problems. Similar to me, he doesn't focus on the CX that just sounds good, but the type that helps improve commercial performance.
He's well-read and hig...2020-09-011h 27
TotalFootball NZTFNZ: Tom Sermanni, Football Ferns Head Coach.In this episode, Mike and new co-host Matt Watkinson interview the Football Ferns head coach Tom Sermanni. We spoke about Tom's career to date, his time with the Ferns, his footballing philosophy and what the biggest challenges and opportunities are with the upcoming Women's World Cup on home soil.He provides some fascinating insight throughout the Pod. Well worth a listen.2020-08-1443 min
Call To ActionTen principles of customer experience to follow with Matt Watkinson
We’ve masqueraded as a waiter with dreams of Hollywood this week to catch LA’s finest CX designer Matt Watkinson.
Matt is co-founder and CEO of Methodical and an internationally renowned author, speaker, and consultant on customer experience and business strategy, speaking at events for the likes of Microsoft, Salesforce, American Express, and the FBI. His first book, The Ten Principles Behind Great Customer Experiences, won CMI’s Management Book of the Year, and his second book, The Grid, was shortlisted for 2019’s Management Book of the Year.
He talks to us on his very unique e...2020-05-011h 11
Escuchando PeliculasTruth Be Told 1x8: Todo lo Que se Perdió (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy recluta a un extraño aliado durante su caza. Lo que pasó en la noche de Hallowe...2020-04-1342 min
Escuchando PeliculasTruth Be Told 1x8: Todo lo Que se Perdió (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy recluta a un extraño aliado durante su caza. Lo que pasó en la noche de Hallowe...2020-04-1342 min
Escuchando PeliculasTruth Be Told 1x7: Sobrevivir (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy se centra en su nuevo sospechoso y Warren toma una decisión fatídica.2020-04-1245 min
Escuchando PeliculasTruth Be Told 1x7: Sobrevivir (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy se centra en su nuevo sospechoso y Warren toma una decisión fatídica.2020-04-1245 min
Escuchando PeliculasTruth Be Told 1x6: Enterrado no, Plantado (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Una Poppy destrozada intenta alejarse del caso, pero es imposible escapar.2020-04-1150 min
Escuchando PeliculasTruth Be Told 1x5: Amor de Cementerio (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy prepara su nuevo caso mientras Warren se enfrenta a las consecuencias de sus actos.2020-04-1043 min
Escuchando PeliculasTruth Be Told 1x4: Sin Cruz, no hay Corona (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Poppy y Markus vuelven sobre los pasos del sospechoso durante la noche del crimen.2020-04-0942 min
Escuchando PeliculasTruth Be Told 1x3: Incluso la Sal Puede Parecer Azúcar (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Identificar a un nuevo sospechoso se traduce en una serie de consecuencias insospechadas para la vida personal de Po2020-04-0839 min
Escuchando PeliculasTruth Be Told 1x2: Gente Negra en el Barrio #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Markus revela una idea para realizar una película del sospechoso. Warren recibe una visita.2020-04-0742 min
Escuchando PeliculasTruth Be Told 1x1: Monstruo (2019) #Thriller #Crimen #Racismo #peliculas #audesc #podcastPaís
Estados Unidos
Dirección
Nichelle D. Tramble (Creator), Sarah Pia Anderson, Mikkel Nørgaard, Tucker Gates, Loni Peristere, Minkie Spiro
Guion
Kathleen Barber, Jim Dunn, Sam Ernst, Nichelle D. Tramble, Matt Johnson, Leonard Dick, Michael Kastelein
Música
John Paesano
Fotografía
Nicole Hirsch Whitaker, Russ T. Alsobrook, Elie Smolkin, Colin Watkinson
Reparto
Octavia Spencer, Aaron Paul, Lizzy Caplan, Elizabeth Perkins, Michael Beach, Mekhi Phifer, Tracie Thoms, Haneefah Wood, Ron Cephas Jones, Monique Capelta, Hunter Doohan, Katherine LaNasa, Jamie Owen
Sinopsis
Cuando la aparición de nuevas pruebas obligan a la periodista radiofónica Poppy Parnell (Octavia Spencer) a reabr...2020-04-0645 min
Punk CX with Adrian SwinscoeA tool to help us make better decisions and improve business, customer and employee outcomes - Interview with Matt WatkinsonA tool to help us make better decisions and improve business, customer and employee outcomes - Interview with Matt Watkinson, consultant and award winning author of The Ten Principles Behind Great Customer Experiences. Matt joins me today to talk about his new book: The Grid: The Decision-making Tool for Every Business (Including Yours), why he wrote it, what problem it solves and what we can learn from it. 2019-11-2655 min
Haz y AprendeEpisodio Piloto HyA #000NOTAS EPISODIO PILOTO¡Hemos lanzado el primer episodio de este nuevo proyecto! Hoy conocimos los temas eje por los cuales navegará nuestra reflexión; te he hecho la invitación a sumarte, de viva voz, a la conversación marcando la expectativa que un programa como este te despierta. Recuerda que incluimos un regalo promocional para los primeros 10 valientes que quieran sumarse a amalgamar esta experiencia de conversación. Deberás enviar un audio de no más de 3 minutos a hsampieri@hazyaprende.com Te compartí hoy mis razones para adentrarnos en el podcasting, un poco a partir...2019-10-2715 min
The Healthcare Education Transformation PodcastJerry Durham (Live from SSPT Live 2018)- Maximizing the Patient ExperienceBrandon & F Scott chat with Jerry Durham again while at SSPT Live 2018. Jerry discusses updates how to maximize the patient experience and create a therapeutic alliance along with newer aspects of the patient experience that he has been focusing on. Resources Mentioned: Jerry's previous HET Podcast Episode: How to Educate Staff on The Patient Experience Jerry's PT Practice: San Francisco Sport and Spine Physical Therapy Institute of Clinical Excellence (ICE) Courses Jerry's Front Desk Certification program with Todd Wickstrom The Ten Principles Behind Great Customer Experiences by Matt Watkinson The Healthcare DisruPTion Podcast SSPT Live To Sell Is Human: The Surpr...2019-06-0113 min
Conversas Despreocupadas - marketing, vendas, negócios e empreendedorismo#02 – Como desenvolver uma ideia de negócioSobre o Podcast:Este é o Conversas Despreocupadas, o podcast para quem quer descontrair a ouvir dois empreendedores a falar sobre negócios e empreendedorismo.NÃO TE ESQUEÇAS: se gostas de ouvir o podcast, o melhor que podes fazer para nos ajudar é falar sobre isso aos teus amigos (e amigas!) ou deixar uma avaliação (5 estrelas de preferência) na tua aplicação de Podcast. Muito obrigado pela ajuda.A propósito do episódio:Neste episódio respondemos à pergunta de um ouvinte:"Como desenvolver uma ideia de negóc...2019-05-011h 36
Conversas Despreocupadas - marketing, vendas, negócios e empreendedorismo#01 – Tens objetivos e métricas como os miúdos de 15 anos?Sobre o Podcast:Este é o Conversas Despreocupadas, o podcast para quem quer descontrair a ouvir dois empreendedores a falar sobre negócios e empreendedorismo. NÃO TE ESQUEÇAS: se gostas de ouvir o podcast, o melhor que podes fazer para nos ajudar é falar sobre isso aos teus amigos (e amigas!) ou deixar uma avaliação (5 estrelas de preferência) na tua aplicação de Podcast. Muito obrigado pela ajuda.A propósito do episódio:Neste episódio falamos de: Como definir objetivos e métricas para o teu negócio Co...2019-04-011h 19
ART ON THE BLOCKCHAIN PodcastEpisode 26 | A Conversation with NATURELAOTB in the DMV Top 5 - December 11, 2018
1. DMV Event this week: Washington Elite, November 30 - December 1, 2018 - Two artists' works will be auctioned - Vesa (Blood on the Podcast Floor) and Nanu Berks (Balance on the Chain).
2. Through November 30, 2018 - Gallery - "Crypto-Friendly Gallery HOFA Launches in Los Angeles With Qvantum Exhibition" by Richard Kastelein. The House of Fine Art has exhibition entitled "Qvantum" "the ground-breaking cryptocurrency exhibition of work by internationally acclaimed artists including Joseph Klibansky, Zhuang Hong Yi, Ilhwa Kim and Marco Grassi." Joseph Klibansky’s ‘The Thinker’ sculpture attracted a commission of 211 Bitcoin by a collector in advanc...2018-12-1100 minSmall Spark Theory: a marginal gains approach to new business and marketingEP22: Rethinking client experience | Nick Phipps | Rawnet
I’ll admit it, I’m slightly obsessed about the experience that clients and prospects have when they work with (or are considering working with) an agency.
Just as customer and user experience is now paramount for consumer brands, of course the the same rules apply for B2B. There will always be other agencies who can deliver a comparable service for a comparable price, but it is the experience of working with an agency which will influence selection, keep clients coming back for more and generate referrals. But hang on a minute – isn’t that where chemistr...2018-11-0500 minSmall Spark Theory: a marginal gains approach to new business and marketingEP22: Rethinking the Client Experience | Nick Phipps | RawnetI’ll admit it, I’m slightly obsessed about the experience that clients and prospects have when they work with (or are considering working with) an agency. Just as customer and user experience is now paramount for consumer brands, of course the the same rules apply for B2B. There will always be other agencies who can deliver a comparable service for a comparable price, but it is the experienceof working with an agency which will influence selection, keep clients coming back for more and generate referrals. But hang on a minute - isn’t that where chemistry comes in? Wel...2018-11-0524 min
Customer Experience LeadersImprove your CX 10x with these hacks from a CX PRO | Customer Experience Professional, Dan FineDan Fine is a customer experience professional who has worked on brands like NAB, Telstra, Sensis, and Vic Roads. In this episode you’ll learn how to define the role of a customer experience professional, plus you’ll discover many tips and resources that you can use on your journey to becoming a great CX pro. Resources mentioned: Service Design Show (podcast). Why Service Design Thinking (podcast). This is HCD (podcast). General Assembly (course). Academy XI (course). Customer Experience Professionals Association This is Service Design Thinking (book), by Marc Stickdorn and Jakob Schneider. The Field...2018-06-1136 min
Never Tell Me the PodsEpisode 73 - The Empire Strikes ChrisJames and I discuss lapsed fandom with Chris Sims (@theisb)! Chris Sims is a comic book writer, podcaster, and columnist who has been on several episodes of the OneShot podcast as well. His longest running podcast is War Rocket Ajax, co-run with Matt Wilson. You can also hear him on the Movie Fighters, Sailor Business, and Xena Warrior Business podcasts, hosted with Matt Wilson, Jordan D. White, and Allison Stock, respectively. Chris’ comics work can be found at his author page at Comixology, and his current columns at Looper.com. -- Hel...2018-03-241h 23
The Extraordinary Business Book ClubEpisode 88 - The art of the business book with Nigel WilcocksonMatt Watkinson described Nigel Wilcockson, publishing director at Random House Business Books and his own editor, as the brains behind many of the best business books he'd ever read. Nigel is more modest about his role: 'a good editor is more like a mentor... there in the background to offer advice'. But that advice can make all the difference. Business book authors are busy people, and while they may be used to writing blog posts or sales copy, a full-length book is a very different animal. Nigel helps his authors tackle issues such as structure and what...2017-11-2031 min
O BehaveEpisode 9 - The Grid: The Decision Making Tool for Every Business (with Matt Watkinson)This week Senior Behavioural Strategist Dan Bennett sat down with author Matt Watkinson to discuss his recent book The Grid: The Decision-making Tool for Every Business (Including Yours).Follow us @ogilvychangeLike us on www.facebook.com/OgilvyChange/Sponsor SoundLounge soundlounge.co.uk/2017-10-1044 min
The Extraordinary Business Book ClubEpisode 80 - The Best BitsMy personal favourite moments from the last 9 episodes of The Extraordinary Business Book Club. It's an incredible selection: Daniel Priestley (Key Person of Influence) on making the book work with the business Warren Knight (Think #Digital First) on what it means to be in control of publishing your book Orna Ross (Head of ALLi, the Alliance of Independent Authors) on making the most of your publishing options Sara Kelly (journalist and academic) on why we're all entrepreneurs now Antony Mayfield (Brilliant Noise) on why small is beautiful when it comes to marketing Bridget Shine (CEO of the Independent Publishers...2017-09-2533 min
The Extraordinary Business Book ClubEpisode 74 - Reader-centric writing with Matt Watkinson 'If you want to be a good designer, you don't really bring an ego to the work, you listen to what people say and you try and design the most customer-centric thing that you can and I've tried my best to bring that mentality to writing. A book ultimately is a product.' Matt Watkinson's first book, The Ten Principles Behind Great Customer Experiences, won the CMI Management Book of the Year award, so it's clear this approach is working well for him. In this interview he explains how he set about writing his new bo...2017-08-1439 min
UpDoc MediaHealthcare DisruPTion 4 Interview Matt Watkinson Part 2The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues in this episode. It literally picks up right where it left off. This talk gets into the topics of Expectations, the Peak End Rule and the Zone of Tolerance. Maybe you’ve never heard of some of those phrases before,...2016-08-1932 minHealthcare DisruPTionHealthcare DisruPTion 4 Interview Matt Watkinson Part 2The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues in this episode. It literally picks up right where it left off. This talk gets into the topics of Expectations, the Peak End Rule and the Zone of Tolerance. Maybe you’ve never heard of some of those phrases before,...2016-08-1900 min
UpDoc MediaHealthcare DisruPTion 4 Interview Matt Watkinson Part 2The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues in this episode. It literally picks up right where it left off. This talk gets...2016-08-1932 minUpDoc MediaHealthcare DisruPTion 4 Interview Matt Watkinson Part 2The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues in this episode. It literally picks up right where it left off. This talk gets...2016-08-1932 minUpDoc MediaHealthcare DisruPTion interview Matt WatkinsonWhat is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson. 2016-08-1231 minHealthcare DisruPTionHealthcare DisruPTion interview Matt WatkinsonWhat is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson.2016-08-1200 minUpDoc MediaHealthcare DisruPTion interview Matt WatkinsonWhat is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson. 2016-08-1231 minUpDoc MediaHealthcare DisruPTion interview Matt WatkinsonWhat is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson. 2016-08-1231 min