Shows
The Voice of RetailSeeing Opportunity: Specsavers Talks Canadian Eyeware VisionWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.UK-based eyewear brand, Specsavers, has kicked off a $10 million investment in Canadian marketing alongside a roadmap to opening 200 stores across the country.Today on The Voice of Retail, grab your reading glasses for this close-up look at Specsavers’ strategy to enter the Canadian market. I sit down with the company’s General Manager & Executive Vice President, Bill Moir to talk about the big news. Bill of...2022-01-3129 min
Remarkable RetailChallengers of the Status Quo with Coresight Research's CEO & Founder Deborah Weinswig"How did you go bankrupt?" Bill asked."Two ways," Mike said. "Gradually, then suddenly."- Ernest Hemingway, The Sun Also ArisesWhy do so many companies defend the status quo even when it becomes increasingly obvious that their business model is losing customer relevance and remarkability? Why do others think they can cost cut and store close their way to prosperity? In this episode we look at the roots causes of how and why retailers sink into irrelevance and risk a mass extinction event. Then we flip these questions on their head...2020-10-2738 min
The Voice of RetailClaire Santamaria, Vice President Yorkdale Shopping Centre and Bill Bass, CMO Full Beauty Brands each share insights and lessons learned from decades of experience in retail and eCommerceWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.On this episode I catch up with Claire Santamaria, Vice President, Yorkdale Shopping Centre and talk about how Canada's most productive shopping mall is dealing with the COVID-19 crisis and looking ahead to th...2020-09-1158 min