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Plan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessoptiMISE Podcast Episode 1.MP3Welcome to optiMISE!, the quintessential podcast for anyone looking to enhance their offshoring strategy. Each episode, we delve into the nuances of outsourcing, offering you firsthand insights, actionable strategies, and inspiring success stories. Whether you're just starting out or are an experienced player in the offshoring field, optiMISE! is your go-to resource for practical advice and expert insights aimed at helping you leverage the full potential of your offshore teams. In today's episode, "Optimum Offshore Operations," we take a closer look at managing successful offshore business operations in the Philippines. Join us as optiBPO's Operations Director, Tom de Luna, along...2024-07-2616 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessYour Onshore Support to Ensure Outsourcing Success - optiBPOWith costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start.   We know what to do and where to do it.   We know how to manage risk and avoid disruption.   We know the best management strategies for offshoring and what you need to do to be ready.    We know all this because we have done it before - many times.   Want your offshore team to be an extension of your business and not a separate part? We know how. We partner with you to...2021-11-1801 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessWhy Philippines is the Best Choice to Outsource Your Services - optiBPOOutsourcing is a mature business strategy. At optiBPO, we believe that the Philippines is the best choice to outsource your services. Compared with other Asian countries, Philippines has a higher literacy rate, better attraction of capabilities, and also the 3rd largest English speaking country in the world - making business transitions easier and more effective.2021-11-1810 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessThe Philippines - 1 Knowledge Based Offshoring Destination - optiBPO#Offshoring is a mature strategy being embraced by your competitors, who are accessing talent to build lower cost, high performing teams that fuel growth. The hard part is knowing where to start and what approach is best for your business.  At optiBPO, we partner with you to plan, build and manage your offshore team in the Philippines. Your team could be up and running in as little as 8 weeks. To get more knowledge about offshoring to the #Philippines, join us for our regular webinars held for Australian, European and North American time zones - www.o...2021-11-1802 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessThe 3 Key Strategies of Outsourcing and Offshoring - optiBPOOffshoring is no longer really just back-office repetitive low-level tasks, as discussed by Jamie McBrien (CEO of optiBPO) in this episode. There are many things you can do remotely if you put your mind to it. Working with onshore processes with a basic model can help make offshoring successful. It’s also important to have a value map for outsourcing. The idea is to think about the organisation, how it creates value, and consider different areas where offshoring can support you. You have to elevate the business conversation.2021-11-1811 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessRegenerating Customer Account Management - optiBPOStrategic account management is important in building long-term partnership with key customers, because by strengthening relationships with your key clients you can tap into unrealistic sales potential within these existing clients and grow the account further. Today, many businesses around the globe are taking advantage of #outsourcing and building an offshore customer #accountmanagement team to drive profitable sales growth.   To learn more about building a high-performing offshore team, be sure to catch the other episodes of this podcast.2021-11-1802 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore Business - optiBPOMany offshore operations fail as reality sets in and design flaws in processes and systems are uncovered. At optiBPO, we analyse and improve your existing processes, structure, and system to get you to the next level. We will guide you and your teams, both onshore and offshore, to keep your business in the right direction.2021-11-1807 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessOptimising Business Process Offshoring - optiBPOAt optiBPO, we provide options to our clients where they can choose the level of transition support they need to set up their offshore teams in the Philippines. We manage the outsourcing risk, provide effective solutions, prove the concept, build confidence, and then extend your business.    Check out this interview with our CEO, Jamie McBrien, as he talks about the things that we do for our clients and the extent of our services.2021-11-1810 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessOnshore Support in Developing a Successful Offshore Relationships - optiBPOGrowing a successful offshore team is difficult to do without the proper guidance, advice and support from onshore leaders. You need to make sure that you have the right level of onshore support and work with a high-performing outsourcing company to secure your company’s growth.   Offshoring your business operations requires a level of management that is different in managing a local team - you have to be more proactive in engaging with them to make sure that your offshore team is right on track with your organisation’s goals and visions.    Choosing the right offshore leaders will als...2021-11-1813 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessNot all BPOs are Created Equal - optiBPOoptiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business.2021-11-1812 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessManagement Tips for a Successful Outsourcing - optiBPOJamie McBrien highlights the benefits of partnering with optiBPO in helping plan, build and manage your offshore team.  He talks about the importance of having a plan, and how optiBPO can help get you “offshore ready”, by getting place the processes, standard operating procedures and training collateral required to ensure success.2021-11-1810 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessKey Areas of Building an Offshore Team to Support Business Growth - optiBPOBusinesses are looking for ways to enhance their capability and at the same time, reduce their production cost. One solution is to build offshore support teams to do the detailed work, allowing your core team to focus on the high-value work.2021-11-1811 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessBuilding an Offshore Sales TeamHiring an offshore sales team is not necessarily about saving costs, but more about fueling business growth. This episode will provide you with tips on how to make the most out of your sales team offshore.2021-11-1802 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessImportance Of Having Well Defined Policies, Processes And SOPs In Scaling A BusinessTasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to focus on scaling your business. Documentation is very important as well as helpful if properly maintained and updated. optiDocs can help get these things in place pretty rapidly for customers in parallel to kicking off your offshore team. https://optibpo.com/2019-02-2708 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessThe Philippines: #1 Knowledge Based Offshoring DestinationoptiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar2018-10-2902 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessThe 3 Key Strategies Of Outsourcing And Offshoring - OptiBPOIn offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks. ------------------------------------------------------------------------ CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 41502018-08-0110 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessOnshore Support in Developing Successful Offshore RelationshipsManaging an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore team. CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 41502018-04-1313 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessManagement Tips for a Successful OutsourcingAfter the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.2018-02-1410 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessNot All BPOs Are Created Equal - OptiBPOoptiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business. http://optibpo.com/2017-12-0812 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessWhy Philippines is the Best Choice to Outsource Your ServicesPhilippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability, plus the fact that it is the 3rd largest English speaking country in the world. http://optibpo.com/2017-10-1010 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessKey Areas of Building an Offshore Team to Support Business GrowthBusinesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden off the sales team and HR personnel increase their time to focus on the high-value activities. Visit http://optibpo.com2017-09-0511 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessoptiBPO - Your Onshore Support to Ensure Offshore SuccessWith costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it. We know how to manage risk and avoid disruption. We know the best management strategies for offshoring and what you need to do to be ready. We know all this because we have done it before - many times. Want your offshore team to be an extension of your business and not a separate part? We know how. We partner with you to plan, build and manage your offshore team. ...2017-06-2101 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessThe structure that you have for your onshore business differs from offshore business. optiBPO is committed in making sure that your team in the Philippines becomes an extension of your local team, and not a separate organisation. We analyze and improve your existing processes, structure, and system to get you to the next level. We will guide you and your teams, both onshore and offshore, to keep your business in the right direction. Visit our website for more information: www.optibpo.com2017-06-0806 minPlan, Build, and Manage your Offshore BusinessPlan, Build, and Manage your Offshore BusinessoptiBPO - Optimising Business Process OffshoringoptiBPO is not a “set and forget” type of company. We make sure to help your company build your offshore team in the Philippines, guide you from step 1 and all throughout the whole process, making sure that your team in the Philippines becomes an extension of your local team, and not a separate part. (wesbite: www.optibpo.com)2017-04-0410 min