Shows
Speaking PharmacySpeak Pharmacy// Season Four Episode NineWelcome back to the last episode of Season Four!
In this special episode, we've got a surprise for you—the Peak Perth Office team joins us in the studio. Together, we'll reflect on the past year, celebrate milestones, and look ahead to what 2025 holds through the Peak lens.
Tune in today to catch these exclusive insights and wrap up the season with us!
2024-12-1245 minSpeaking PharmacySpeaking Pharmacy// Season Four Episode EightThere’s a twist in this month’s exciting episode- Priya takes over as host and puts John in the hot seat! Together, they explore the critical role data plays in the pharmacy industry and reveal how accountants use it to drive better decision-making and business success.
Don’t miss out - tune in today for insights, laughs, and a fresh perspective on data’s power in pharmacy!
2024-11-2646 minSpeaking PharmacySpeaking Pharmacy// Season Four Episode SevenWe're back with a brand-new episode for Season 4! This time, we had the pleasure of sitting down with the amazing Julie Bishop. She shares her inspiring journey, celebrates 2 years of The Lending Collective, and talks about the founding of WIPWA. Don't miss this special episode!
2024-10-1729 minSpeaking PharmacySpeaking Pharmacy// Season Four Episode SixIn this episode, John and Priya welcome guest Jeff Leach onto the podcast for the second half of 2024!
Jeff shares his journey through pharmacy, from how his career began to becoming a passionate advocate for men's health. In honour of September being Prostate Cancer Awareness Month, we dive into Jeff's work raising awareness and his impact in the fight against prostate cancer.
Produced by Rebecca Goodsell.
Free Royalty Music by Kevin MacLeod.
2024-09-251h 00
Speaking PharmacySpeaking Pharmacy// Season Four Episode FiveIn this episode, we have a conversation with Andrew Stent, the owner of pharmacies in Perth. He provides valuable insights into his experience as a pharmacy owner and discusses how he successfully navigated the challenges posed by COVID, particularly in the context of CBD pharmacies.
Produced by Sarah Rendell and Rebecca Goodsell with free royalty music Kevin Mcleod.
2024-03-1349 minSpeaking PharmacySpeaking Pharmacy// Season Four Episode FourIn this episode, John and Sarah kick off 2024 with an engaging discussion on the art of brand selection. Join them as they delve into the significance of choosing a brand, exploring the influence of personal and pharmacy personalities on this decision-making process. Tune in as they dissect the areas where brands excel and where they might not be essential.
Produced by Rebecca Goodsell.
Music by Kevin McLeod (Royalty Free).
2024-02-1337 min
Speaking PharmacySpeaking Pharmacy// Season Four Episode ThreeIn this episode, John has a lively conversation with Lusi Sheehan, known as the Wound Educator. Lusi, who began her career as a pharmacist, developed a strong passion for personalised patient care, with a special focus on wound care. After earning her postgraduate degree in Wound Care and Compression Clinics, she launched the Wound Educator platform, offering courses for pharmacists and their teams. Listen in to feel Lusi's enthusiasm as she shares insights on how providing wound care can not only benefit your community but also boost your pharmacy's profitability.
Episode produced by Sarah Rendell w...
2023-10-0449 min
Speaking PharmacySpeaking Pharmacy// Season Four Episode TwoWhat's your patient experience like?
In this episode, John chats with our resident pharmacy marketing expert about the influence of patient experience. It can significantly affect patient loyalty, either positively or negatively. Sarah shares how taking charge of this experience through marketing can be incredibly powerful.
Episode Produced by Sarah Rendell.
Background music: Kevin MacLeod (Royalty-free).
2023-09-0735 minSpeaking PharmacySpeaking Pharmacy// Season Four Episode OneSeason four has arrived! Following a short break, JT returns to the microphone, ready to share valuable insights for pharmacies! With September on the horizon, it's only fitting that he's chosen to dedicate an episode to the topic of 60 Day Dispensing. In this episode, JT delves into effective mitigation strategies, offering guidance to pharmacies as they navigate this uncharted business landscape.
Episode produced by Sarah Rendell
Free Royalty music by Kevin Macleod.
2023-08-1529 min
Speaking PharmacySpeaking Pharmacy// Season Three Episode NineDidn't attend APP? Never fear the A team have you covered with all the tea. JT, Marcus and Priya share their key takeaways from the pharmacy conference of the year!
Produced by Sarah Rendell
Free royalty music by Kevin Macleod.
2023-03-2933 min
Speaking PharmacySpeaking Pharmacy// Season Three Episode EightA special episode for a special celebration!
In the spirit of International Women's Day, we knew we had to interview a female heavyweight within the pharmacy industry. Therefore, it felt natural to interview the one and only Andria Aird.
Andria jumped behind the mic to chat about all things ownership, family and her career trajectory so far.
A must-listen!
Episode produced by Sarah Rendell
Free Royalty Music by Kevin Macleod
2023-03-0731 min
Speaking PharmacySpeaking Pharmacy// Season Three Episode SevenHow do you find the right partner for your pharmacy?
The key terms that rank high on SEO for our website are always related to partnerships. More and more owners are looking for the perfect candidate for pharmacy partnerships.
In this podcast, JT shares his insight into the world of pharmacy partnerships and how to start the search for your next partner.
Some great gems of wisdom for Pharmacists and owners, a must-listen for your next commute to work!
Produced by Sarah Rendell
Free loyalty music...
2023-02-1631 min
Speaking PharmacySpeaking Pharmacy// Season Three Episode SixOur first episode for 2023!
Sarah joins JT to share insight into the exciting projects herself and the team have been working on. They also have a lengthy conversation about the importance of understanding your target audience, and what channels to use as a part of your marketing plan. A great episode to kickstart your marketing system for the calendar year!
Produced by Renee Giesemann
Free Royalty Music by Kevin McLeod
2023-01-2623 minSpeaking PharmacySpeaking Pharmacy// Season Three Episode FiveIt's our last episode of The Speaking Pharmacy Podcast for 2022!
In this episode we invited the whole Perth office to share their thoughts on the pharmacy industry from marketing, bookkeeping, tax and partnerships.
The team also share their wins, lessons and insights from the past twelve months. Plus what they look forward to most in the new year.
Warning, this episode we get deep and you may shed a few tears!
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-12-1954 minSpeaking PharmacySpeaking Pharmacy// Season Three Episode FourWe had the absolute pleasure of inviting Swarup Afsar to join us in this episode of The Speaking Pharmacy! 🎙️
Swarup is a pharmacist and owner of multiple 777 pharmacy's in WA. At just 22 years of age Swarup began his journey into pharmacy partnership, and now has built his empire with multiple junior partners of his own.
This episode we discuss what the journey from pharmacist to pharmacy owner looks like, and what are the key areas you should be focusing on as a junior partner or mentoring senior partner.
Produced By Renee Giesem...
2022-11-2135 minSpeaking PharmacySpeaking Pharmacy// Season Three Episode ThreeIn this episode of The Speaking Pharmacy John Thornett talks to our newest Director at Peak, Priya Narsing about pharmacy partnership.
If you are a pharmacist curious about taking that next step in your career, this episode is for you.
Pri not only talks about the practical steps you need to take, but the other considerations many people overlook.
We also have a brand new segment, so make sure you listen to the end!
Produced By Renee Giesemann
Free Royalty Music by Kev...
2022-10-2439 minSpeaking PharmacySpeaking Pharmacy// Season Three Episode TwoIn this episode we invite 'Chief Undercover Officer' at Through Customers Eyes, Anne Venaille on the podcast 🎙️
If you are curious to learn what exactly it is a 'Chief Undercover Officer' does, and why it matters for you in pharmacy, make sure you give this episode a listen!
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-09-0541 minSpeaking PharmacySpeaking Pharmacy// Season Three Episode OneThis episode we welcome the whole Peak office onto the podcast for a short but sweet episode about Pharmacy Forum 2022!
John, Priya, Vic and Renee all share their thoughts about this year's Pharmacy Forum. Including who was the best presenters, best stands and what was the best goodie bag?
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-08-0816 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode FifteenThis episode John is joined by Shane Moyle from Design District!
Design District is the best pharmacy design and fit out specialist in Western Australia. Shane has over 15 years experience in the industry, and has the stories to prove it! In this episode Shane takes us through the process of a pharmacy fit out from the first consult to your finished pharmacy.
Design District will be at the Pharmacy Forum this August, book an obligations free chat with Shane!
www.designdistrict.net.au
Produced By Renee...
2022-07-1145 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode FourteenWe invite Chris Swifte from AP Group back on the podcast!
This time Chris discusses what pharmacy owners need to do before they consider putting their pharmacy on the market. A great episode where John an Chris both give insights into the industry from their first hand experience of over 20 years in the industry.
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-06-1328 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode ThirteenThis episode John invites a very special guest on the show, Chris Swifte from AP Group!
Peak Strategies and AP Group have come together to offer a new program to pharmacy owners and young pharmacists seeking an entryway into pharmacy partnership. John and Chris discuss what this pharmacy succession program looks like, and how it can benefit the vendor and the junior partner.
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-05-2344 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode TwelveA topic which has got a LOT of interest lately in pharmacy land is valuations. So, we thought we would give the people what they want and do an entire episode on the 2022 trends in pharmacy valuations!
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-04-1926 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode ElevenWe have a very special guest on the podcast this week - Miss Victoria Lee!
Vic and John discuss all things pharmacy, tax and accounting. A fun and informative episode you won't want to miss.
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-02-2839 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode TenTo kick off 2022 lets talk about how to measure your pharmacy business growth! At Peak we are all about sustainable growth - emphasis on the sustainable.
Pharmacies are doing it tough right now and we want to share a few insights into what you should be measuring to better understand how your business can grow sustainably. Today we discuss a couple of our favourite pharmacy KPI's.
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2022-02-0329 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode NineIt's our last podcast of the year!
This episode Sarah takes the reigns and interviews John, for her final episode before she goes on maternity leave. The pair discuss the lessons learnt over 2021. A year filled with challenges, opportunities and many rewards!
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2021-12-1332 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode EightIn this podcast John discusses the importance of an organisational chart. Making sure everyone in your pharmacy understands their role, particularly for owners is essential for sustainable growth and success. We also introduce Renee, or Renner's as she's known in the office. The new marketing team member who will be producing the podcasts while Sarah is away on her maternity leave.
Produced By Renee Giesemann
Free Royalty Music by Kevin McLeod.
2021-11-1821 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode SevenIn this podcast John catches up with our Head of Marketing Sarah Rendell to discuss all things team and the role they play in your pharmacy. Together they explain the importance of team culture and engagement, including sharing examples of successful pharmacy's and their team's connection to vision and marketing.
Produced By Sarah Rendell
Free Royalty Music by Kevin McLeod.
2021-10-1939 minSpeaking PharmacySpeaking Pharmacy// Season Two, Episode SixWe're back!!!!!
This episode we have the amazing guest host David Gilbert from the AP Group.
AP Group was established in 2011, after identifying a market opportunity to improve the experience of pharmacists selling their business, through the use of technology and end-to-end service.
John and Dave have a detailed conversation about considerations for both first time pharmacy buyers and pharmacy sellers.
Dave draws on experience from the AP Group and shares some valuable insights for our Speaking Pharmacy subscribers.
Produced by Sarah Rendell
Music credit:
Mag...
2021-09-1547 minSpeaking PharmacySpeaking Pharmacy// Season Two, Episode FiveWe are back to chat with the ever amazing Karen Cheah!
Karen is the owner of Priceline Margaret River and be a friend of Peak's for many years. In this chat John and Karen discuss her journey into pharmacy ownership and also her new venture DermaGen By Botanical Chemist. DermaGen started when they installed a compounding room in the pharmacy. Karen began to experiment with different types of creams, balms and ointments combined with botanical extracts and essential oils to help soothe the symptoms of mild eczema and dermatitis.
Karen and her pharmacy team had s...
2021-07-2142 minSpeaking PharmacySpeaking Pharmacy Episode FourThis week, we have a friend of Peak Strategies, Matthew Palumbo from BD Rowa Australia join Speaking Pharmacy.
In this conversation Matt and John discuss all things pharmacy automation, which happens to be Matt’s jam.
They cover:
The future of pharmacy and where automation plays a role
How the Rowa robot has evolved and where it is heading
What he has learnt from pharmacies overseas
Matt’s passion for all thing’s innovation and pharmacy
This is one of our favourite episodes to date, so make sure you jump on to have a liste...
2021-04-0649 minSpeaking PharmacySpeaking Pharmacy Episode ThreeWe are back for 2021!
To kickstart the new year, John invites Sarah onto the podcast to discuss the key marketing KPI's for pharmacy which directly impact growth.
Produced by Sarah Rendell
Music credit:
Magic Scout Farm by Kevin MacLeod
Link: https://filmmusic.io/song/4673-magic-scout-farm
License: http://creativecommons.org/licenses/by/4.0/
2021-01-2837 minSpeaking PharmacySpeaking Pharmacy// Season 2 Episode 2And we are back for episode two.
John jumps on to discuss the power of mentorship in any business, especially pharmacy. Jump on, have a listen and let's us know what you think.
Produced by Sarah Rendell
Music credit:
Magic Scout Farm by Kevin MacLeod
Link: https://filmmusic.io/song/4673-magic-scout-farm
License: http://creativecommons.org/licenses/by/4.0/
2020-12-0123 minSpeaking PharmacySpeaking Pharmacy// Season Two Episode OneWe are back from a brief hiatus! John kick starts season two with a chat about turnover.
You might be thinking, how can JT speak about turnover for twenty minutes? Well, its actually a key cog of your pharmacy's machine.......
Produced by Sarah Rendell
Music credit:
Magic Scout Farm by Kevin MacLeod
Link: https://filmmusic.io/song/4673-magic-scout-farm
License: http://creativecommons.org/licenses/by/4.0/
2020-11-1723 minSpeaking PharmacySpeaking Pharmacy Episode Eighteen // What is your marketing strategy?In this episode we chat with our in house marketing guru, Sarah Rendell.
Everyone knows that marketing plays a key role in any business, but where do you begin? What is my marketing strategy? How do I know who my target audience is? Sarah and John have a great conversation around these concepts and highlight how to utilise marketing to build meaningful relationships with your customers. Sarah also shares some of her favourite marketing strategies for pharmacies.
Free loyalty music by Kevin MacLeod and produced by Sarah Rendell.
2020-05-211h 00Speaking PharmacySpeaking Pharmacy Episode Seventeen // Part Two with Sarah StoddartPart two with Sarah Stoddart from Stoddart Legal
Firstly, before listening to this episode please go back and listen to Season Two Episode Two. You will then hear the first part of John’s chat with Sarah (very valuable information in Part One!)
In this part Sarah and John discuss:
What’s important to you when buying a pharmacy
How buying a pharmacy is different to buying property
Price and negotiation
Partnership structures
Episode produced by Sarah Rendell with free royalty music by Kevin MacLeod.
2020-04-1625 minSpeaking PharmacySpeaking Pharmacy Episode Sixteen // Corona Virus Update TwoCorona Virus Update// Part Two.
John jumps on to chat further about the Corona Virus and how it affects the pharmacy industry. This includes John discussing the impact of pharmacy valuations, the job keeper payment and instant asset write offs.
We will continue to provide regular content to help pharmacies understand more about this pandemic in relation to their business. In the meantime, everyone stay safe!
Episode produced by Sarah Rendell with free royalty music from Kevin MacLeod.
2020-04-1431 minSpeaking PharmacyEpisode 15 // Corona Virus Update with Priya NarsingWe interrupt our usual podcast schedule to release an episode to discuss the Corona Virus Business Incentives for Pharmacy. John sits down to discuss the incentives with our amazing Chartered Accountant Priya Narsing.
Please note this is a longer episode but that's because we have a lot to cover!
Resource: https://www.ato.gov.au/General/New-legislation/The-Australian-Government-s-Economic-Response-to-Coronavirus/
Produced by Sarah Rendell and free royalty music by Kevin MacLeod.
2020-04-0647 min
Speaking PharmacySpeaking Pharmacy Season 1,PART ONE// Sarah Stoddart from Stoddart Legal.
This week we have the amazing Sarah Stoddart as guest host. Sarah is an experienced lawyer who focuses on healthcare, employment and general commercial matters. Her experience includes several years practice at a global law firm and a secondment to a large, public company as in-house legal counsel. She regularly advises on commercial transactions, regulatory compliance issues and leasing matters. She also has extensive experience with applications to the Australian Community Pharmacy Authority and the Department of Health.
In this two part episode, Sarah and John sit down to...
2020-02-2419 minSpeaking PharmacySpeaking Pharmacy Season 1 Episode 14Our first podcast for 2020!
John returns to Speaking Pharmacy with a bang! He discusses what the Peak Strategies team have recently gotten up to and shares plans for 2020. He also shares five things he learnt from his first ten years in business.
Free Royalty Music From Kevin MacLeod
Produced by Sarah Rendell
2020-02-0426 minSpeaking PharmacySpeaking Pharmacy Episode ThirteenPART TWO// Andrew Pattinson from Instigo
In part one of their conversation, John and Andrew discussed the common traits of successful pharmacies. However, in this episode they discuss where some pharmacies fall down. They also cover how to compete with price, the importance of doing the basics well and working towards a health destination model.
Produced by Sarah Rendell with free royalty music from Kevin MacLeod.
2019-12-1133 minSpeaking PharmacySpeaking Pharmacy Episode TwelveTWO Part Series with Instigo Managing Director, Andrew Pattinson.
PART ONE
John sits down to chat with Andrew about common traits of successful pharmacies. Instigo has worked with over 1,000 Australian pharmacies and has been exposed to many different brands, owners and pharmacists. In this episode they discuss the importance of purpose, structure and understanding your customer.
This episode was produced by Sarah Rendell with free royalty music from Kevin MacLeod.
2019-11-2726 minSpeaking PharmacySpeaking Pharmacy Episode 11How to value a pharmacy
The most commonly asked question we receive is how do you value a pharmacy? As bank panel valuers, Peak Strategies has a wealth of experience when it comes to valuing pharmacies. So in this episode, John deep dives into the world of pharmacy valuations and what he looks for when valuing a pharmacy.
This episode is produced by Sarah Rendell with free royalty music for Kevin McLeod.
2019-10-2433 minSpeaking PharmacySpeaking Pharmacy Episode TenBuying the Right Pharmacy.
This week John sits down to chat all about choosing the right pharmacy to buy. It's so important when you buy your first pharmacy. you take the time to research whether its the right pharmacy for you. John shares some of the key things a future pharmacy owner must consider before making any type of offer.
Produced by Sarah Rendell with free royalty music from Kevin Macleod.
2019-09-1624 minSpeaking PharmacySpeaking Pharmacy Episode NinePart Two // Being clear about your values
We have the amazing Kirstin Bouse from Perth Psychology Collective return for part two of her interview. John and Kirstin discuss in detail the importance of finding a balance with work, attending your children's school assemblies and the relationship with your significant other.
Produced by Sarah Rendell with free royalty music from Kevin Macleod
2019-08-0520 minSpeaking PharmacySpeaking Pharmacy Episode EightPart One // Managing a business, motherhood and family.
John interviews Kirstin Bouse from Perth Psychology Collective. Kirstin is a Clinical & Forensic Psychologist with over 20 years-experience. In this two part interview John and Kirstin discuss relationships and owning a business. Part One kicks off with them chatting about managing expectations with your family in relation to business.
2019-07-1631 minSpeaking PharmacySpeaking Pharmacy Episode SevenALL YOU NEED TO KNOW ABOUT PARTNERSHIPS.
A great way of entering into the world of pharmacy ownership is through partnerships. However, there are many factors you must consider before signing the dotted line......The first step would be to listen to this Speaking Pharmacy Episode!
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2019-05-0825 minSpeaking PharmacySpeaking Pharmacy Episode SixThis week we have guest speaker Luke McKinnon from HBF/Friendlies.
Luke and John discuss selecting the right brand for your pharmacy and share some case studies of successful pharmacies.
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2019-03-2739 minSpeaking PharmacySpeaking Pharmacy Episode FiveThis week John chats about the importance of Trusted Advisors for Pharmacy Owners. He goes through in vast detail of who exactly needs to be a part of your team as a pharmacy owner.
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2019-02-2726 minSpeaking PharmacySpeaking Pharmacy Episode FourPart Two
This week is second part of our conversation with Jeremy Watkins from the Barefoot Leader.
Jeremy and John discuss the importance of having the right team within your pharmacy and how to ensure that they understand your vision for your business.
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2019-02-1326 minSpeaking PharmacySpeaking Pharmacy Episode ThreePART ONE
This week we have guest host Jeremy Watkins from the Barefoot Leader.
Jeremy is a leadership and performance expert who works with senior leaders and business owners to help develop new insights to increase their influence and maximise their impacts as leaders.
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2019-01-2931 minSpeaking PharmacySpeaking Pharmacy Episode TwoThis week we have a guest host Tom Meagher from Balfour Meagher Legal & Business Advisors.
Tom has over 25 years’ legal and business experience with a vast knowledge of pharmacy. John and Tom sit down to discuss the sales process for a pharmacy and what first time buyers should consider before signing the dotted line.
This episode was produced by Sarah Rendell, with free royalty music from Kevin MacLeod.
2018-12-0631 minSpeaking PharmacySpeaking Pharmacy Episode OneYou’re a pharmacist and have been working for a few years in a pharmacy, most likely with the title of manager. Now finally you’ve been given the opportunity to buy a partnership interest in the pharmacy you work at. So, you’ve got many emotions bubbling throughout your head so, you’re not quite sure what to do.
Firstly, take a big deep breath and listen to this podcast.......
2018-11-1921 min