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Future CommerceFuture CommerceThe Surveillance GenerationPhillip and Brian look into tomorrow’s creator economy, shaped by the role of AI-driven agents in commerce and attention as currency. While rising generations invisibly develop instincts for algorithmic curation, Mr. Beast’s Feastables collect dust in your local Walgreens. PLUS: We bring you along to our NRF panel discussion alongside our friends from BigCommerce.Velocity Over VolumeKey takeaways:Mr. Beast on Colin and Samir: His too many failed sidequests reveal a bigger picture about the viability of creator-led trends in the long term.The future of creator-driven consumer trends is agent-driven.Gen...2025-02-111h 09Future CommerceFuture Commerce“23 Metrics That Matter”The guys sit down and hear from Kiri Masters about her newest report, Fit For Purpose: 23 Next-gen DSP Metrics That Measure What Matter, and the incredible insights found within. As always, Kiri provides interesting ways to look at important metrics like only she can. Listen in now and hear more! The Gorilla in the Room{00:05:13} Kiri found that her clients needed to take a step back and understand what was happening at each stage of the buyer journey based on a better set of metrics that, as her new report is called, are fit for purpose. T...2023-04-2846 minFuture CommerceFuture Commerce[VISIONS] Episode 5: The Role of Commerce in SocietyShow Notes“Being a retailer of a brand, there are a number of different pressures that I think they have to address, but in doing so, it will only make them stronger companies. It'll only make consumers want to shop with them more.” - Miya KnightsWhen it comes to sustainability, are consumers really adhering to their convictions or are convenience and practicality leading to incongruent behavior there?“Retailers are going to have to be a lot more transparent and a lot more in the same way that they've had to cope with the diversification of channels, the complexity of jus...2022-09-051h 04VISIONS by Future CommerceVISIONS by Future CommerceEpisode 5: The Role of Commerce in SocietyShow Notes“Being a retailer of a brand, there are a number of different pressures that I think they have to address, but in doing so, it will only make them stronger companies. It'll only make consumers want to shop with them more.” - Miya KnightsWhen it comes to sustainability, are consumers really adhering to their convictions or are convenience and practicality leading to incongruent behavior there?“Retailers are going to have to be a lot more transparent and a lot more in the same way that they've had to cope with the diversification of channels, the complexity of jus...2022-09-021h 04Future CommerceFuture Commerce[VISIONS] Episode 2: The DiscourseWhat makes people happy? Are brands capable of instilling happiness? In today's episode, we go live to the Visions Summit in West Palm Beach, Florida, to engage in a frank conversation about what motivates a consumer, and what power we truly have in fulfilling their needs and desires. Listen now.Show NotesAre we able to make customers happy? Is that our job? Brands may have given themselves a role in society that nobody asked them to fulfill.There’s a value system change taking place where more is not better, it’s damaging to the cons...2022-07-151h 00Future CommerceFuture Commerce“Retail Media is a Direct Channel to the Shopper” (Feat. Kiri Masters, Acadia)What if everyone is sick of drinking champagne? Retail media is a direct channel to the shopper. It’s an attractive audience for brands to reach shoppers, and it's becoming really profitable Brands are currently using two methods to allocate retail media, which makes it very limited, and its harder to get ahead of trends when using one of the two modelsKiri’s proposal for the two methods is to get back to the basics of the marketing funnel, “the idea is to identify your objective, and then which part of the marketing funnel you are going to focus on...2022-06-1040 minFuture CommerceFuture Commerce“A Flat Line Isn’t a Flatline” — a BFCM RecapThe Way We’re Shopping Has Changed Forever When looking at Black Friday/Cyber Monday recaps, retail analysts and reporters drew a little bit of a flat lineBrands are seeing underwhelming sales growth on Amazon's Black Friday. “In general, performance for many brands was somewhat muted compared with the bumper 2020 sale event. A considerable factor could be that it appears that shoppers did not flock to Black Friday deals as eagerly this year.”- Kiri Masters, Forbes“More and more of these types of companies are being transparent with their data, even though they're private companies. As they become mo...2021-12-0331 minFuture CommerceFuture CommerceEcom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy)This week, Ingrid joins Phillip & Brain to talk about her impressive baby registry, different mommy personas, and how monoculture is affecting their kids.Instacart for CMOs and PodcastsIngrid helped contribute to Kiri’s new book: “The power that Instacart unlocks has never really been in the hands of retailers or brands. In the year 2020, it has gotten significantly more advanced in the ways we’re able to actually market to a new consumer.” - Ingrid “I think to stand out in podcasting is the same challenge to stand out in the brand world… it’s all suffering f...2021-03-191h 08Future CommerceFuture CommerceShopper Discovery and the Convergence of the Meta & the PhysicalThe Instacart Paradox can easily confuse brands and advertisers. Instacart is part marketplace, part last-mile delivery, part advertising space, and yet not fully any of these all at the same time. Kiri Masters joins the pod to explain Instacart and how brands can leverage Instacart as a marketing strategy.Instacart for CMOsKiri just wrote a new book called “Instacart for CMOs.”“There wasn’t as much written about Instacart as there was about other retail marketplaces and there’s a huge thirst for information from brands.” - Kiri MastersThis book is a comprehensive guide on how to appro...2021-03-1251 minFuture CommerceFuture Commerce"Microsoft Paint, but for Augmented Reality"From the Gutenberg Press to Twitter - how tech innovation gives legitimacy to our words. Phillip gets down and dirty with AI and warns retailers of marketing confusion. Also - what exactly is Deep Learning? Show Notes Vibe notice: if the vibe is different, it's because this is the first in-person episode with Phillip and Brian and they're having way too much fun with no imbibing of ethyl alcohol before recording. For more information about the evolution of media and journalism check out Understanding Media by Marshall McLuhan, a fascinating read covering the...2017-12-1245 min