Shows
Torrice Talk & Torrice Tech TalkEpisode 105: Introducing the New SGTorrice.comWe are back with a special announcement about the new SGTorrice.com. Matt LaPan walks you through our new, more complete website and mobile app features.
2021-12-0105 minTorrice Talk & Torrice Tech TalkTech Talk Episode 51: Preparing Technicians for Heating SeasonWe welcome in S. G. Torrice Territory Manager John Souza to discuss how technicians should be preparing for heating season plus what they need in their tech bags for service calls.
2020-09-0317 minTorrice Talk & Torrice Tech TalkEpisode 78: Stock Your Truck for Heating SeasonWe welcome Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to discuss what parts are essential to have on your van or truck for heating season, plus why stocking your shop and preseason buys are so important to the success of your business.
2020-09-0227 minTorrice Talk & Torrice Tech TalkEpisode 77: Three Tips to Increase your ProfitsWe welcome back Sean Singleton, the Director of Business Development at Payzerware, to discuss three helpful tips to increase your company's profits.
2020-08-1914 minTorrice Talk & Torrice Tech TalkEpisode 76 - An Introduction to Service FusionWe welcome Jeremy O'Hara, the Director of Partnerships at Service Fusion, to introduce the Service Fusion All-In-One Field Service Management Software.
2020-08-1219 minTorrice Talk & Torrice Tech TalkTech Talk Episode 50: Heat Pump Terminology and OperationWe welcome back Russell Lattime to discuss common heat pump terminology and operations that will help lead to a quicker, more efficient technical diagnosis.
2020-08-0608 minTorrice Talk & Torrice Tech TalkEpisode 75: Leadership in the TradesWe discuss the unique challenges of being a leader in the HVAC industry along with some different ways to convey leadership in 2020 and beyond with Tom Howard, the VP of Customer Experience at ServiceTitan.
2020-08-0520 minTorrice Talk & Torrice Tech TalkTech Talk Episode 49: Rooftop Unit Defrost & Low Ambient CoolingWe welcome back Ken Gott to discuss the defrost cycle and the basics of low ambient cooling on rooftop units.
2020-07-3005 minTorrice Talk & Torrice Tech TalkEpisode 74: Top Three Questions About Consumer Financing (Part 2)We welcome back Doug Little, President and Co-Founder of Payzer, to continue our discussion on consumer financing. This week, Doug answers the top three questions dealers have about offering financing.
2020-07-2922 minTorrice Talk & Torrice Tech TalkTech Talk Episode 48: Heat Pump DefrostWe welcome back Ken Gott to discuss the defrost cycle in heat pumps.
2020-07-2304 minTorrice Talk & Torrice Tech TalkEpisode 73 - Top Three Questions About Consumer Financing (Part 1)We discuss why your company should offer consumer financing and how to implement financing in part one of a two-part series with Doug Little, President and Co-Founder of Payzer.
2020-07-2229 minTorrice Talk & Torrice Tech TalkTech Talk Episode 47 - Diagnosing Heat Exchanger FailuresWe welcome back Phil Valpey to talk you through testing your system to find and diagnose bad, or cracked heat exchangers.
2020-07-1612 minTorrice Talk & Torrice Tech TalkEpisode 72 - RunTru Extended Warranty Program with JB & AssociatesWe welcome back Cody Grant from JB Warranties to discuss the new RunTru by Trane extended warranty program, exclusively administered by JB Warranties.
2020-07-1509 minTorrice Talk & Torrice Tech TalkTech Talk Episode 46 - Learning the Kumo Touch MHK2 Wireless ControllerKen Gott is back on Torrice Tech Talk to discuss the Kumo Touch MHK2 wireless controller for Mitsubishi Electric.
2020-07-0909 minTorrice Talk & Torrice Tech TalkEpisode 71 - Discovering Mitsubishi Electric's MLZ Ceiling Cassette UnitsWe welcome back Chris Morin from Mitsubishi Electric to help provide more information on Mitsubishi Electric's MLZ ceiling cassette series - an innovative one-way ceiling cassette that fits between the studs of homes. We take a deep dive into the full set of features that make this a one-of-a-kind indoor unit for you to sell.
2020-07-0811 minTorrice Talk & Torrice Tech TalkTech Talk Episode 45 - Setting Up a 3 & 5 Port Branch BoxWe bring back Russell Lattime to help walk you through setting up a Branch Box for your Mitsubishi Electric ductless equipment.
2020-07-0205 minTorrice Talk & Torrice Tech TalkEpisode 70 - The Importance of Adaptibility in Your BusinessWe welcome Chris Hunter, Director of Customer Relations at ServiceTitan, to Torrice Talk to discuss the importance of Adaptability in your business and why it is so important to be flexible and adapt to the current market as an HVAC business owner.
2020-07-0116 minTorrice Talk & Torrice Tech TalkEpisode 69: Exploring the Payzerware PlatformWe explore Payzerware - a full field management platform for contractors - with Sean Singleton, the Director of Business Development at Payzerware, in this episode of Torrice Talk.
2020-06-2413 minTorrice Talk & Torrice Tech TalkEpisode 68: Improve Efficiency with ServiceTitanWe welcome back Carly Armstrong of ServiceTitan to discuss how you can improve efficiency and help your company thrive with ServiceTitan.
2020-06-1718 minTorrice Talk & Torrice Tech TalkEpisode 67: Building Trust With Your CustomersWe discuss the best ways to build trust with your customers during the uncertain times of the COVID-19 pandemic with Carly Armstrong from ServiceTitan.
2020-05-2609 minTorrice Talk & Torrice Tech TalkEpisode 66: Surviving "Corona Chaos"We welcome back Carly Armstrong of ServiceTitan to discuss how dealers can survive the current "Corona Chaos" and help their company become a better, more efficient company during the current state of the industry.
2020-05-1810 minTorrice Talk & Torrice Tech TalkEpisode 65: Leadership During a Crisis PlaybookWe discuss effective leadership and go through the "Leadership During a Crisis Playbook" with Carly Armstrong from ServiceTitan on this episode of Torrice Talk.
2020-05-1114 minTorrice Talk & Torrice Tech TalkEpisode 64 - Utilizing Your SearchKings Elite Dealer BenefitsWe discuss how to utilize your SearchKings benefits package through your American Standard Customer Care or Trane TCS elite dealer programs with Lorne Sederoff from SearchKings.
2020-04-2905 minTorrice Talk & Torrice Tech TalkEpisode 63 - Breaking Down the Google Local Services PlatformWe welcome Lorne Sederoff, Director of Channel Development at SearchKings, back to discuss the Google Local Services platform and the benefits of being Google Guaranteed and receiving leads through Google Local Services.
2020-04-1511 minTorrice Talk & Torrice Tech TalkEpisode 62 - An Introduction to SearchKingsWe introduce you to SearchKings, a digital marketing firm with a focus on the HVAC market, and the benefits of working with them to take your digital marketing plan to the next level.
2020-04-0810 minTorrice Talk & Torrice Tech TalkEpisode 61 - Examining the Digital HVAC Market & Trends During the COVID-19 PandemicWe welcome Darryl Margaux, President & Co-Founder of SearchKings, and Lorne Sederoff, Director of Channel Development at SearchKings, to discuss the trends in the digital market for HVAC dealers during the COVID-19 pandemic. They give their expert opinion on how to adjust your digital marketing plan and stay top of mind - and making sure you do not stop advertising despite the current state of the market.
2020-04-0222 minTorrice Talk & Torrice Tech TalkEpisode 60: Keeping Your Company Relevant Through the COVID-19 PandemicWe welcome back Elaina Wellstead from EB&L Marketing to discuss the current HVAC market and how to market and keep your company relevant through the corona virus (COVID-19) pandemic.
2020-03-3015 minTorrice Talk & Torrice Tech TalkTech Talk Episode 44: Converting an R22 System to R410AWe discuss converting an old R22 system to R410A and the correct steps to take with Phil Valpey on this Torrice Tech Talk.
2020-03-1810 minTorrice Talk & Torrice Tech TalkEpisode 59: Discussing Nexia Dealer Diagnostics Improvements and UpdatesWe welcome AJ Jones, the Dealer Development Specialist for Dealer Diagnostics at Nexia, to Torrice Talk to discuss updates and improvements to the Nexia Dealer Diagnostics web platform that will help dealers diagnose any potential problems in systems more easily, faster and with greater data accuracy.
2020-03-1125 minTorrice Talk & Torrice Tech TalkEpisode 58 - Innovations in Furnace Specifications & DesignWe welcome Kellie Lindenmoyer, the Associate Product Manager for Furnaces at Trane Technologies, and John Bailey, the Furnace Engineering Manager at Trane Technologies, to discuss the future of furnace design as well as innovations in furnace specifications and design.
2020-03-0419 minTorrice Talk & Torrice Tech TalkEpisode 57 - Forecasting the HVAC Industry with John HofmannWe welcome John Hofmann, VP of Independent Distribution for American Standard and Trane, to Torrice talk to discuss an industry forecast. John discusses Trane Technologies, where he sees the HVAC industry evolving in the 2020's and much more!
2020-02-2618 minTorrice Talk & Torrice Tech TalkEpisode 56 - Discovering the RenewAire Line of ERV'sWe welcome Rich Bialobrzewski from RST Thermal onto Torrice Talk to discuss RenewAire products, centering our discussion around Energy Recovery Ventilators (ERV's).
2020-02-1209 minTorrice Talk & Torrice Tech TalkEpisode 55: Using Social Media as an Advertising PlatformWe analyze how to properly use social media as an advertising tool by welcoming in both Elaina Wellstead and Jeannie Steinbuch from EB&L marketing. We discuss how to create audiences, what to include in ads and more!
2020-02-0524 minTorrice Talk & Torrice Tech TalkEpisode 54 - Key Advantages & Specifications of RunTru FurnacesWe dive into the furnace line for RunTru by Trane, and welcome Kellie Lindenmoyer from Trane to help discuss key features, specs and advantages of the RunTru line of furnaces. Trane and RunTru are trademarks of Trane in the U.S. and other countries.
2020-01-3114 minTorrice Talk & Torrice Tech TalkEpisode 53: Key Advantages & Specifications of RunTru Outdoor UnitsWe take a deep dive into outdoor units for RunTru by Trane by exploring the key advantages and specifications of RunTru's Air Conditioners and Heat Pumps.
2020-01-2212 minTorrice Talk & Torrice Tech TalkEpisode 52: Why Choose RunTru by TraneWe continue our discussion on RunTru by Trane by welcoming Patrick Van Deventer back to Torrice Talk. This week, we discuss product features, key benefits of the RunTru product line and the new warranty program.
2020-01-1519 minTorrice Talk & Torrice Tech TalkEpisode 51 - Introduction to RunTru by TraneWe introduce you to RunTru by Trane on our latest podcast. To do so, we welcome Patrick Van Deventer from Trane as he introduces the newest value equipment line that is backed by Trane.
2020-01-0813 minTorrice Talk & Torrice Tech TalkEpisode 50: The Fundamentals of Great Customer Service (Part 2)We welcome Patty Gillette from Mitsubishi Electric back for part two of our customer service discussion where we break down the best way to set appointments and close calls with potential customers.
2019-12-1817 minTorrice Talk & Torrice Tech TalkEpisode 49: The Fundamentals of Great Customer Service (Part 1)We explore the fundamentals of great customer service with Patty Gillette, Northeast Channel Marketing Manager for Mitsubishi Electric. In part one, we define a customer and go through the 10 rules to abide by in customer service.
2019-12-1116 minTorrice Talk & Torrice Tech TalkEpisode 48: Discovering the Google Local Services Platform with SearchKingsWe welcome Lorne Sederoff from SearchKings to Torrice Talk to introduce HVAC dealers to SearchKings and discuss the Google Local Services program and the Google Guarantee program to help dealers get more leads and "spend their money on their own terms, not Google's".
2019-12-0427 minTorrice Talk & Torrice Tech TalkEpisode 47: Utilizing the HVAC Pro BlogWe welcome Chris Morin, owner of the HVAC Pro Blog, to Torrice Talk to discuss how HVAC contractors can utilize HVACProBlog.com and the training classes offered by Chris.
2019-11-2715 minTorrice Talk & Torrice Tech TalkEpisode 46: Learning About the iWave Air Purification SystemWe bring Territory Manager Tyler Cleary back to Torrice Talk to discuss the advantages of installing an iWave air purification system on all of your unitary or ductless HVAC jobs.
2019-11-2011 minTorrice Talk & Torrice Tech TalkEpisode 45: Utilizing S. G. Torrice's System Selection ToolWe discuss how to use the System Selection Tool and the benefits it brings to dealers with S. G. Torrice CEO, and founder of the tool, Matt Bedard.
2019-10-2309 minTorrice Talk & Torrice Tech TalkTech Talk Episode 43 - Introducing the Honeywell RedLink SystemKen Gott is back on Torrice Tech Talk to discuss using the Honeywell RedLink system for operating a 2-stage furnace with a wireless furnace or a heat pump with a wireless sensor.
2019-10-0406 minTorrice Talk & Torrice Tech TalkEpisode 44: Social Media 101We break down all the major social media platforms with Elaina Burdick Wellstead, President of EB&L Marketing, to help dealers get started on the right path for using social media to promote their HVAC company.
2019-10-0225 minTorrice Talk & Torrice Tech TalkTech Talk Episode 42: The Best of Year 1 - Torrice Tech TalkWe look back at our first year of Torrice Tech Talk on our 1st Anniversary to take you back to some of the best moments.
2019-09-0507 minTorrice Talk & Torrice Tech TalkEpisode 43: The Best of Torrice Talk - Year 1We look back at our first year of Torrice Talk on our 1st Anniversary to take you back to some of the best moments.
2019-09-0408 minTorrice Talk & Torrice Tech TalkEpisode 42: Examining the ServiceTitan PlatformWe examine the features and services of the ServiceTitan platform to show how it will help your company run more efficiently and lead to more profits. We welcome Garrett Cross from ServiceTitan and John Eccleston of S. G. Torrice to the podcast to explain the platform.
2019-08-2121 minTorrice Talk & Torrice Tech TalkEpisode 41: Exploring the S9 & S8 Series FurnacesDon Garside is back to help dealers explore the key features and benefits of the S9 & S8 Series furnaces for Trane & American Standard.
2019-08-1414 minTorrice Talk & Torrice Tech TalkTech Talk Episode 41 - Detecting, Repairing & Preventing Refrigeration LeaksRussell Lattime is back to walk through the proper procedure for testing, repairing and preventing refrigeration leaks within your HVAC system.
2019-08-0810 minTorrice Talk & Torrice Tech TalkEpisode 40: Exploring & Understanding the Podium PlatformWe bring Director of Sales for Home Services at Podium. Matt Chambers, in to Torrice Talk to discuss the Podium platform and how it can help your company grow and become more convenient for customers to reach.
2019-08-0718 minTorrice Talk & Torrice Tech TalkTech Talk Episode 40: Correct Electrical Testing in Your HVAC EquipmentPhil Valpey is back to help you ensure you are performing the correct electrical tests in your HVAC equipment.
2019-08-0112 minTorrice Talk & Torrice Tech TalkTech Talk Episode 39: Post-Install Benefits and Features of the 724 ThermostatKen Gott is back on Torrice Tech Talk to discuss the benefits and features of the 724 thermostat for American Standard and Trane.
2019-07-2506 minTorrice Talk & Torrice Tech TalkEpisode 39: Zoned Comfort SolutionsWe discuss how dealers can mix ducted and ductless Mitsubishi Electric Cooling & Heating equipment in a Zoned Comfort Solution to create a more efficient home with Chris Morin - Area Manager at Mitsubishi Electric.
2019-07-2412 minTorrice Talk & Torrice Tech TalkTech Talk Episode 38 - The Importance of Continued Technical TrainingWe discuss the importance of continued technical training and the benefits to you company and technicians with Mark Guenthner on this Torrice Tech Talk.
2019-07-1806 minTorrice Talk & Torrice Tech TalkEpisode 38: Ductless in New ConstructionWe explore using ductless equipment in new construction applications and the advantages it can bring dealers, developers and end users with Roger Willett, New England Regional Sales Manager for Mitsubishi Electric Cooling & Heating.
2019-07-1719 minTorrice Talk & Torrice Tech TalkTech Talk Episode 37: Advanced Setting on Kumo Cloud & Kumo StationKen Gott is back to walk you through setting up the advanced settings on your Mitsubishi Electric Kumo Cloud & Kumo Station connected controls.
2019-07-1009 minTorrice Talk & Torrice Tech TalkTech Talk Episode 36: The Importance of Heat Load CalculationsWe discuss why it is so important to get a heat load calculation - either a Manual J or Manual S - before installing any HVAC job with Mark Guenthner.
2019-06-2708 minTorrice Talk & Torrice Tech TalkEpisode 37: The Importance of Retargeting Existing CustomersIt is vital to the success of your business to market to your existing customer base and keep those customers engaged. We welcome Dan Bolt of BlueWing and S. G. Torrice Company Territory Manager John Eccleston to Torrice Talk to explain why, and how to do it effectively.
2019-06-2615 minTorrice Talk & Torrice Tech TalkTech Talk Episode 35: Avoiding Common Kumo Cloud & Kumo Station MistakesKen Gott is back to give technicians a quick refresher course and provide new troubleshooting tips when installing Mitsubishi Electric's Kumo Cloud and/or Kumo Station connected controls.
2019-06-2006 minTorrice Talk & Torrice Tech TalkEpisode 36: Exploring the M-Series & P-Series Equipment LinesChris Morin, Area Manager for Mitsubishi Electric, joins Torrice Talk to discuss key advantages and features of M-Series and P-Series equipment for Mitsubishi Electric Cooling & Heating.
2019-06-1923 minTorrice Talk & Torrice Tech TalkTech Talk Episode 34: Testing Thermostatic Expansion ValvesPhil Valpey is back to discuss the temperature and pressure measurements needed to test a thermostatic expansion valve in air conditioners.
2019-06-1307 minTorrice Talk & Torrice Tech TalkEpisode 35: The Benefits of Flame-Free BrazingWe talk with Chris Morley of Morley Associates to explore the benefits of flame-free brazing options and the Zoomlock set of tools that can help perform this task.
2019-06-1215 minTorrice Talk & Torrice Tech TalkEpisode 34 - The State of Mitsubishi Electric & the Ductless MarketWe welcome Steve O'Brien, the Senior Vice President of Residential and Commercial Business at Mitsubishi Electric Trane, to "Torrice Talk" to discuss the state of Mitsubishi Electric, the ductless market and the future of ductless.
2019-05-2917 minTorrice Talk & Torrice Tech TalkTech Talk Episode 33: Setting Up the MRCH1We welcome back Mark Guenthner to help walk you through setting up the MRCH1 and pairing it with your Mitsubishi Electric equipment.
2019-05-2306 minTorrice Talk & Torrice Tech TalkEpisode 33: Using the Mitsubishi Electric Diamond Contractor ProgramWe welcome Joe Wood of Boston Standard & New England Ductless to discuss the benefits of having both of his companies be Mitsubishi Electric Cooling & Heating Diamond Contractors, and how he utilizes the Diamond Elite program in his businesses.
2019-05-2209 minTorrice Talk & Torrice Tech TalkTech Talk Episode 32: Kumo Station Basic Setup & InstallationWe walk you through the setup and installation of Mitsubishi Electric's Kumo Station with Ken Gott on this "Torrice Tech Talk".
2019-05-1510 minTorrice Talk & Torrice Tech TalkTech Talk Episode 31: Installing the Kumo Cloud Wireless Temperature & Humidity SensorNow that your Kumo Cloud Wireless Interfaces are installed, Ken Gott is back to walk you through setting up and installing the wireless temperature and humidity sensor to have your Mitsubishi Electric system working at optimal levels.
2019-05-0905 minTorrice Talk & Torrice Tech TalkEpisode 32: Exploring Aprilaire's Product OfferingWe discuss the IAQ product offering from Aprialire by welcoming Kevin Durkin - New England District Sales Manager for Aprilaire - to Torrice Talk.
2019-05-0820 minTorrice Talk & Torrice Tech TalkTech Talk Episode 30: Kumo Cloud Basic Setup & InstallationKen Gott is back to walk you through the basic setup and installation of Mitsubishi Electric Cooling & Heating's Kumo Cloud wireless interfaces on "Torrice Tech Talk".
2019-05-0110 minTorrice Talk & Torrice Tech TalkTech Talk Episode 29: Zoning Setup on 1050 Connected ControlsLast week, Phil Valpey taught you to set up a 1050 connected control. This week he is back on "Torrice Tech Talk" to teach you how to set up zoning on the same 1050 control.
2019-04-2517 minTorrice Talk & Torrice Tech TalkEpisode 31: Benefits of Using Flat Rate PricingWe discuss the benefits of using flat rate pricing for your HVAC service with Jay Sackett from Coolfront Technologies to help your company garner more trust with customers and make more money.
2019-04-2412 minTorrice Talk & Torrice Tech TalkTech Talk Episode 28 - Installation & Setup of 1050 Connected ControlsPhil Valpey is back to walk you through the proper installation and setup of the 1050, aka the AccuLink or ComfortLink, connected control for your system.
2019-04-1815 minTorrice Talk & Torrice Tech TalkEpisode 30: Branding Your HVAC CompanyWe welcome back Elaina Burdick of EB&L Marketing to help you learn the correct way to brand your HVAC company and avoid marketing cliches.
2019-04-1727 minTorrice Talk & Torrice Tech TalkTech Talk Episode 27: Cooling Season Maintenance for Unitary Air ConditionersWe welcome Mark Guenthner back to "Torrice Tech Talk" to discuss cooling season maintenance for your Trane and American Standard air conditioners ahead of the summer rush.
2019-04-1105 minTorrice Talk & Torrice Tech TalkEpisode 29: Meet Our New Sales ManagersOn this "Torrice Talk" we introduce you to our two new sales managers at the S. G. Torrice Company - Chad Baril and Scott Adler.
2019-04-1012 minTorrice Talk & Torrice Tech TalkTech Talk Episode 26 - Kumo Cloud Internet Connectivity Setup & TroubleshootingOn a special episode of "Torrice Tech Talk", Ken Gott joins us to discuss setting up and troubleshooting the internet connection needed for Mitsubishi Electric Cooling & Heating's Kumo Cloud and Kumo Station connected controls - a problem facing many dealers installing Mitsubishi Electric equipment.
2019-04-0307 minTorrice Talk & Torrice Tech TalkTech Talk Episode 25 - Installing a Hydronic Heater on a TAM9 Air HandlerWe welcome Ken Gott back to "Torrice Tech Talk" to discuss the installation of a hydronic heater on a TAM9 air handler for American Standard and Trane.
2019-03-2804 minTorrice Talk & Torrice Tech TalkEpisode 28: Taking Advantage of the Local Presence Management Tool with the DAC GroupWe welcome David Mabry from The DAC Group to "Torrice Talk" to discuss the advantages of using the Local Presence Management Tool with the DAC Group - a program that manages the local presence and location management on Google, and many other platforms.
2019-03-2715 minTorrice Talk & Torrice Tech TalkTech Talk Episode 24: Cooling Season Maintenance for M-Series & P-Series EquipmentWe welcome Russell Lattime back to "Torrice Tech Talk" to discuss the maintenance needed for Mitsubishi Electric Cooling & Heating M-Series and P-Series equipment ahead of cooling season.
2019-03-2106 minTorrice Talk & Torrice Tech TalkEpisode 27: Learning the Benefits of Nexia Integrated ControlsWe welcome in Devoe Ward, Business Development Manager for Nexia, to discuss all of the benefits of using Nexia Integrated Controls on your American Standard and Trane equipment. He also discusses how Nexia as a whole-home solution and can create a smart home ecosystem in your home.
2019-03-2022 minTorrice Talk & Torrice Tech TalkTech Talk Episode 23: Proper Filter ReplacementMark Guenthner is back on "Torrice Tech Talk" to remind you about proper filter replacement and maintenance to make sure your system is running at peak efficiency.
2019-03-1406 minTorrice Talk & Torrice Tech TalkEpisode 26 - Discussing The Platinum 19/XV19 Low Profile Heat PumpWe welcome Don Garside back to "Torrice Talk" to discuss the 19-SEER, low profile heat pumps from Trane & American Standard - The Platinum 19 and the XV19. He walks through applications, benefits and specifics for these units, and why you should start installing them.
2019-03-1315 minTorrice Talk & Torrice Tech TalkTech Talk Episode 22: Troubleshooting the Cooling System on a ReliaTel Controlled RooftopLast week, we discussed troubleshooting the heating system on a ReliaTel controlled rooftop unit. This week, Ken Gott is back on "Torrice Tech Talk" to discuss troubleshooting the cooling system on a ReliaTel controlled rooftop unit.
2019-03-0706 minTorrice Talk & Torrice Tech TalkEpisode 25: Reviewing the Benefits of the Mitsubishi Electric Diamond Contractor ProgramOn this "Torrice Talk" we discuss the benefits of being a Mitsubishi Electric Cooling & Heating Diamond Contractor, and the steps to take to get involved in the different levels of the program with Brian Cristman of Mitsubishi Electric Trane HVAC. We also discuss the importance of the Diamond Contractor Scorecard.
2019-03-0627 minTorrice Talk & Torrice Tech TalkTech Talk Episode 21: Troubleshooting the Heating System on a ReliaTel Controlled RooftopKen Gott is back on "Torrice Tech Talk" and is discussing how to troubleshoot the heating system on a ReliaTel controlled rooftop unit.
2019-02-2806 minTorrice Talk & Torrice Tech TalkEpisode 24: Commercial Leasing & Rebate ProgramsWe cover everything you need to know about the Commercial Leasing and Commercial Rebate Programs with American Standard and Trane as we welcome S. G. Torrice Territory Manager Jon Corson and Inside Sales Associate Michael Donaghey Jr. to "Torrice Talk".
2019-02-2710 minTorrice Talk & Torrice Tech TalkTech Talk Episode 20: Flame Rectification Systems in Gas Burning Furnaces
We bring Russell Lattime back to "Torrice Tech Talk" to discuss the flame rectification systems for Trane & American Standard Heating & Air Conditioning gas burning furnaces.
2019-02-2107 minTorrice Talk & Torrice Tech TalkEpisode 23: Extended Warranty Programs with JB & AssociatesWe welcome Cody Grant of JB & Associates to "Torrice Talk" to discuss their extended warranty programs that can help protect equipment and labor for years after installation.
2019-02-2017 minTorrice Talk & Torrice Tech TalkEpisode 22: Features & Benefits of Installing the Foundation Light Commercial UnitThe new Foundation Light Commercial Unit is an efficient, economical solution for rooftop installations or replacements - and it doesn't need a curb adapter in many situations! We welcome Meg Rice and Greg Walters from Ingersoll Rand on to "Torrice Talk" to discuss the innovations and benefits of installing the Foundation Light Commercial Unit.
2019-02-1311 minTorrice Talk & Torrice Tech TalkTech Talk Episode 19: Understanding & Troubleshooting the 80 Volt Ignition System on Trane & American Standard FurnacesWe welcome Ken Gott back to "Torrice Tech Talk" to discuss a common problem: Understanding & Troubleshooting the 80 Volt Ignition System on Trane & American Standard Furnaces.
2019-02-0705 minTorrice Talk & Torrice Tech TalkEpisode 21: Innovations and Benefits of Mitsubishi Ductless EquipmentOn this "Torrice Talk", we welcome in David Hazel - the Northeast Business Unit Sales Manager for Mitsubishi Electric Trane HVAC - to discuss recent innovations in Mitsubishi Electric Trane ductless equipment, programs to help enrich dealers businesses and the benefits these innovations and programs present.
2019-02-0621 minTorrice Talk & Torrice Tech TalkEpisode 20: Exploring the New Rebate Structure for 2019We welcome in Brian Cristman, the President of ACA New England, and Chris Morin, the 2nd Vice President of ACA New England, to "Torrice Talk" to discuss the end of the Mass CEC rebate program and the transition to Mass Save rebate program. We discuss the requirements and tiered levels of rebates in the new program. **REMINDER**: The Mass CEC rebate program ends March 20, 2019.
2019-01-3019 minTorrice Talk & Torrice Tech TalkEpisode 19: The Benefits of Joining ACA New EnglandOn this "Torrice Talk" we discuss the benefits of joining the Air Conditioners Association of New England - better known as ACA New England - with their Vice President Doug Hamilton of Central Cooling and Heating and board member Michael Donaghey of the S. G. Torrice Company.
2019-01-2314 minTorrice Talk & Torrice Tech TalkTech Talk Episode 18: Inverter Compressor Operation & TestingInverter technology is very important to know for today's HVAC technicians. Phil Valpey is back on Torrice Tech Talk to discuss the operation and testing for inverter compressors on new air conditioners and heat pumps.
2019-01-1708 minTorrice Talk & Torrice Tech TalkEpisode 18: Completing a Load Calculation with the S. G. Torrice CompanyWe welcome Inside Sales Associate Michael Donaghey Jr. onto "Torrice Talk" to discuss the steps to take and the benefits of completing a load calculation with the S. G. Torrice Company.
2019-01-1609 minTorrice Talk & Torrice Tech TalkTech Talk Episode 17: Pressure Testing & Evacuation for New Systems and RepairsWe welcome back Russell Latime to "Torrice Tech Talk" to discuss the correct way to perform pressure tests and evacuations for Mitsubishi Electric Cooling & Heating, American Standard and Trane air conditioning units.
2019-01-1012 minTorrice Talk & Torrice Tech TalkEpisode 17: Meet Our New Marlborough Branch StaffWith our new Marlborough branch now open, we welcome Branch Manager Chris Bergeron and Assistant Branch Manager Andre Allen on to "Torrice Talk" to discuss the new branch and how they plan to serve customers coming to that branch. Make sure to stop by at 164 Locke Drive, Marlborough, MA 01752.
2019-01-0911 minTorrice Talk & Torrice Tech TalkEpisode 16: Exploring Indoor Air Quality & AccessoriesWe kick off 2019 by welcoming in Territory Manager Dan Hettler to explore the importance of Indoor Air Quality (IAQ) and the accessories that can help improve your IAQ.
2019-01-0215 minTorrice Talk & Torrice Tech TalkTech Talk Episode 16: The Best of Torrice Tech Talk 2018We review the best of our technical advice from our tech staff in the Best of "Torrice Tech Talk - 2018".
2018-12-2608 min