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Showing episodes and shows of
Steve@bootstrapped.fm (Ed Freyfogle)
Shows
Geomob
Steve McLeod: Feature Upvote
Ed chats with Steve McLeod, the founder of Feature Upvote, a service that allows customers to suggest and upvote ideas for products. At the recent Geomob Barcelona and Berlin events we used the service to vote for best speaker at Geomob events. They also explore the challenges of gathering feedback, distinguishing between different types of feedback, and overcoming language barriers. Steve shares advice for managing feedback and making customers feel listened to. Show notes on the Geomob website, where you can also learn more about Geomob events and sign up for our monthly newsletter.
2024-06-16
31 min
Bootstrapped
#234: Ed's marketing catchup
My frequent guest co-host Ed Freyfogle tells us about his recent marketing endeavours, including one that was inspired by April Dunford's "toilet talk". Toilet talk, you ask? All will be revealing during this episode.Mentioned in this episode:Steve’s company, Feature UpvoteEd’s company, OpenCageGeomob websiteApril Dunford's "Toilet talk"Ed's newly published Geocoding Buyer's Guide
2022-10-28
32 min
Bootstrapped
#231: Bad support loses customers, and payment failures
I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.Mentioned in this episode:Steve’s company, Feature UpvoteEd’s company, OpenCage
2022-09-16
34 min
Bootstrapped
#230: Introducing Pushing to Production
Something a bit different in this episode: we're playing an episode of the new Pushing to Production podcast, where Ed Freyfogle was the guest. It's a conversation about the technical stack Ed's product runs on. Lots of insightful discussion of the tech decisions you need to make in an API-based business.Mentioned in this episode:Pushing to Production podcastEd’s company, OpenCageBootstrapped #228, where I explain why this show will end with episode #250.
2022-08-19
33 min
Bootstrapped
#221: Brian Sierakowski of Baremetrics
My co-host Ed Freyfogle chats with Brian Sierakowski, general manager of Baremetrics. Brian stepped in to manage Baremetrics after it was acquired a year or so ago from the founder.Ed and Brian discuss the challenges of taking over a complicated business, Brian's trajectory from SaaS founder himself to running someone else's business, and how changing prices inadvertently gave him the chance to get valuable customer feedback.
2022-04-15
31 min
Bootstrapped
#210: 50 tips for running a stress-free SaaS part 2
Part 2 of Ed Freyfogle's 50 tips for running a stress-free SaaS.There was a lot of good content in this recording and we recorded for much longer than usual. So we have split this recording over two episodes. Part 1 is here.
2022-01-28
25 min
Bootstrapped
#209: 50 tips for running a stress-free SaaS part 1
Ed Freyfogle shares with us his 50 tips for running a stress-free SaaS. This is based on Ed's talk he prepared for MicroConf late last year, but was unable to deliver due to misfortune.There was a lot of good content in this recording and we recorded for much longer than usual. So we have split this recording over two episodes.
2022-01-21
28 min
Bootstrapped
#189: The agony of the enterprise sale process, with Ed Freyfogle
Ed and Steve go in deep on some enterprise sales work they've both been doing lately for their bootstrapped, mostly self-service SaaS products.
2021-08-06
29 min
Bootstrapped
#186: Marketing to Developers with Adam DuVander
While Steve enjoys a summer break, Ed Freyfogle steps in this week to interview Adam DuVander. Adam helps companies like yours market to developers.Ed chats with Adam DuVander about his book "Developer Marketing Does Not Exist"Adam on TwitterAdam's siteLearn more about Developer Marketing Does Not Exist
2021-07-16
28 min
Bootstrapped
#183: Feeling bored and stuck in your business? With Peldi and Ed
Peldi concludes this mini-season with an open and honest discussion with Ed Freyfogle about a problem every business owner eventually encounters. How do you keep at it when you are feeling bored? Are we stuck in our businesses?You can also watch this episode on YouTube.
2021-06-11
27 min
Bootstrapped
#178: The Hungry Time, with Ed Freyfogle
Both Ed and Steve are feeling a little bit stressed, perhaps at the beginning of burnout. We discuss why this might be, and what we are doing about it.We also reveal our who guest host will be, stepping in for the next few weeks while I take a break.This episode is also on YouTube.
2021-05-07
34 min
Bootstrapped
#173: Reducing the support workload with Ed Freyfogle
Ed Freyfogle is back! We talk about Ed's systematic attempt to reduce his support workload.Discuss this episode on our community.This episode is also on YouTube.
2021-04-02
31 min
Bootstrapped
#149: A Saber Feedback update six months after acquisition
Ed Freyfogle is back again. This week he interviews Steve on his progress with Saber Feedback, six months after acquisition.Ed marvels at how many words we were able to write about feedback buttons.We also talk a bit about co-working in the age of Covid.Discuss this topic and more on the Bootstrapped discussion forum.
2020-09-27
37 min
Bootstrapped
#148: Hrishi Mittal, founder of Learnetto, on the struggle to get traction
Ed Freyfogle steps in for me this week and interviews Hrishi Mittal, founder of online learning platform Learnetto.Hrishi shares his struggle to progress past a point of having limited success without finding real traction. He also talks about his desire to bring on a cofounder.Hrishi on TwitterLearnettoLearnetto on Twitter"The Complete React on Rails Course" on LearnettoDiscuss this topic and more on the Bootstrapped discussion forum.
2020-09-18
30 min
Bootstrapped
#138: "Epic Guide" Marketing
We discuss Ed Freyfogle's recent experience creating the OpenCage Reverse Geocoding guide, an example of an "epic guide" approach to content marketing. Useful links:The OpenCage Reverse Geocoding guide: https://opencagedata.com/reverse-geocodingAdam Duvander, who helped Ed create the guide: https://twitter.com/adamdAdam's company: https://everydeveloper.com/Adam's personal site: http://www.adamd.org/Discuss this episode and more on our discussion forum for Bootstrappers.
2020-06-12
28 min
Bootstrapped
#134: Why I chose to acquire Saber Feedback
Frequent guest co-host Ed Freyfogle has questions. Lots of questions. About why I acquired Saber Feedback, what the acquisition process was like, and what plans I have for Saber Feedback in the coming months.Thanks to EmailToolTester who sponsored this episode. Find which email newsletter service actually reaches your customers with EmailToolTester’s deliverability report.Discuss this episode and more on our discussion forum for Bootstrappers.
2020-05-15
32 min
Bootstrapped
#132: COVID-19 and our businesses
(Looking for Episode 131? For boring, technical reasons, there is no episode 131.)Ed Freyfogle and I discuss how COVID-19 is affecting our lives, our families, and our businesses.We also talk a little about my acquisition of Saber Feedback.Things we mention in the show:Geomob podcastAudience podcastBusiness of Software conferenceSaber FeedbackThanks to EmailToolTester who sponsored this episode. Find which email newsletter service actually reaches your customers with EmailToolTester’s deliverability report.Discuss this episode and more on our discussion forum for Bootstrappers.
2020-05-01
31 min
Bootstrapped
#125: Tracking what you spend on your business
I'm joined again by frequent guest co-host Ed Freyfogle.We talk about how we track the spending on our businesses.We mentioned a rewards card for Startups from Cledara.Thanks to EmailToolTester who sponsored this episode. Find the best email newsletter service for you with EmailToolTester's calculator.Discuss this episode and more on our discussion forum for Bootstrappers.
2020-02-14
29 min
Bootstrapped
#121: Handling cancellations in a subscription product
Ed Freyfogle of OpenCage Geocoder and I (founder of Feature Upvote) discuss how we handle customer cancellation requests in our respective SaaS products. We discuss how we might do it differently.Thanks to Balsamiq who sponsored this episode. Find out how, thanks to Balsamiq, you can promote your bootstrapped business for free on the podcast.Our guest sponsor, courtesy of Balsamiq, is Vivid.fm. Vivid helps podcasters reach more subscribers via social sharing by automatically creating video teasers.Discuss this episode and more on our discussion forum for Bootstrappers.
2020-01-10
34 min
Bootstrapped
#116: Pricing your product in multiple currencies, with Ed Freyfogle from OpenCage
I’m joined by Ed Freyfogle for the first of several episodes in which he is my cohost. Ed is the co-founder of OpenCage Geocoder, a bootstrapped, profitable SaaS. Thanks to Balsamiq who sponsored this episode. Find out how, thanks to Balsamiq, you can promote your bootstrapped business for free on the podcast Our guest sponsor, courtesy of Balsamiq, is Mockless. We discuss: the bootstrapping scene in Barcelona, where both Ed and I live the advantages of offering your product in multiple currencies which currencies to offer dealing with currency fluctuations how th...
2019-11-22
37 min