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Tom Trella
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Last Visit First
Unleashing Creative Genius in Home Health & Hospice with Dr. Heather Hodges
Is leadership in home health a calling or just a job? In this episode of Last Visit First, Tom Maxwell sits down with Dr. Heather Hodges, organizational psychologist and CEO of Hodges Group International, to discuss the "Heart Work" required to lead frontline teams in the care at home industry.Dr. Heather Hodges shares her journey from a creative professional to a leadership strategist within the home care industry. She introduces her groundbreaking framework, The 12 Types of Creative Genius, and explains why innovation isn't just for scientists—it’s the engine that allows clinicians to s...
2026-02-11
52 min
Last Visit First
Laura Brinkoetter (Mosai) | Automating the Home Health Workflow
Live from the Woodpecker Room at Home Care 100, Tom Maxwell welcomes a familiar face and industry star: Laura Brinkoetter, Chief Product Officer at Mosai.In this briefing, Laura discusses the evolution of Mosai—the strategic merger of Medalogix and Forcura—and how they are marrying interoperability with clinical analytics. She breaks down the "Mosai Review" product and how "hands-free" automation is changing the game for coding and OASIS reconciliation. Plus, Tom and Laura reminisce about their days at Enclara and the legendary Maxwell pre-kickoff party in Scottsdale.Chapters:00:54 – Technology as a Force...
2026-02-02
07 min
Last Visit First
Stephen Phenneger (St. Croix Hospice) | The Reality of AI & "Co-op-etition"
Live from HC100 in Scottsdale, Tom Maxwell sits down with longtime friend Stephen Phenneger, President and CFO of St. Croix Hospice.Stephen offers a candid look at the state of the hospice industry, from the "dot-com" energy surrounding AI to the "co-op-etition" that defines the sector. With 7,000 patients across 10 states, St. Croix remains committed to a single-vertical delivery model. Stephen explains why he brings a full "cache" of clinical and financial leaders to HC100 and why the most important industry insights still happen when the "guards are down" at dinner.Chapters:01:20 – Ta...
2026-02-02
04 min
Last Visit First
Scott Levy (The Alliance) | The 2026 Policy Roadmap & Washington Outlook
Live from Home Care 100 in Scottsdale, Tom Maxwell sits down with Scott Levy, the Chief Government Affairs Officer for the National Alliance for Home Care at Home.In this interview, Scott pulls back the curtain on the Alliance’s unified advocacy mission following the historic NACH and NHPCO merger. He discusses the reality of "divided government" following the 2026 elections, the implementation of HOPE, and the industry’s proactive stance against fraud, waste, and abuse. Scott also shares a personal perspective on "continuity of care" and why educating new members of Congress on the difference between home health and...
2026-02-02
14 min
Last Visit First
Jason Gerard (Agape Care Group) | The M&A Playbook for Regional Scale
Live from the Woodpecker Room at HC100, Tom Maxwell welcomes Jason Gerard, CFO of Agape Care Group.Jason shares the remarkable growth story of Agape Care, which expanded from a single-state provider in South Carolina to serving over 6,500 patients across 10 states in just a few years. He breaks down the strategic decision to remain "hospice-only," the importance of their pediatric program ("Hands of Hope"), and the unique integration playbook that ensures one plus one actually equals two in an acquisition. Plus, a shoutout to integration star Carrie Vanden Magdenberg and her journey from Maxwell TEC consultant to...
2026-02-02
07 min
Last Visit First
Kathy Ford (Trella Health) | The Democratization of Healthcare Data
Live from Day 2 of Home Care 100 in Scottsdale, Tom Maxwell sits down with Kathy Ford, Chief Product Officer at Trella Health.As a premier sponsor of Last Visit First, Trella Health is at the forefront of the "data revolution." In this interview, Kathy discusses Trella’s evolution from a Medicare-dominant platform to a comprehensive data suite covering Commercial and Medicare Advantage markets. She breaks down the recent acquisition of Repisodic, explaining how integrating discharge workflows into Epic and Cerner is solving the "length of stay" puzzle for health systems. Kathy also shares her "plea to fellow vendors" on...
2026-02-02
07 min
Last Visit First
Charles McDonough (Delaware Hospice) | Ripping Down Barriers in Post-Acute Care
Live from Day 2 of the Last Visit First podcast at the 2026 Home Care 100 Leadership Conference in Scottsdale, Charles McDonough, President and CEO of Delaware Hospice, joins the podcast to discuss the evolving definition of "community care."As the leader of the nation's first hospice in the first state, Charles isn't just leaning on legacy—he’s leaning into disruption. In this briefing, he explores how Delaware Hospice is leveraging the GUIDE model to redefine dementia care and why "upskilling" internally is the only sustainable answer to the national nursing crisis. Charles and Tom also dive into a prov...
2026-02-02
09 min
Last Visit First
Joe Randesi (Element5) | Building the Next Workforce for Post-Acute
Live from the Woodpecker Room for Day 2 of the Last Visit First podcast at Home Care 100, Tom Maxwell welcomes a true post-acute tech pioneer: Joe Randesi, CEO and Co-Founder of Element5.Joe explains why the world is moving beyond simple SaaS toward Agentic AI—digital workers that autonomously navigate EHRs, verify eligibility, and manage authorizations. He breaks down the "swivel chair" problem and how Element5’s vertical-specific agents are designed to eliminate the "paper cuts" of back-office operations. Joe also shares his perspective on why the industry is finally "leveling up" through collective innovation.
2026-02-02
06 min
Last Visit First
Kurt Baumgartel (CareRing Health) | Ambient AI and the Future of Dual-Eligible Care
We’re closing out our "Live From HC100" series with a true industry veteran, Kurt Baumgartel, CEO of CareRing Health.Having run divisions for some of the biggest names in the space, Kurt is now focusing on perfecting the "care coordination" model for dual-eligibles in the Mid-Atlantic. In this briefing, he and Tom dive deep into the technology that has everyone at HC100 buzzing: Ambient AI. Kurt discusses his success using ambient listening in the clinic and how this "game-changer" is poised to transform the home health start of care visit. We also explore CareRing Health’s soph...
2026-02-02
06 min
Last Visit First
Jeanette Lynn (Home Care 100) | The Architecture of Visionary Leadership
Live from the Phoenician in Scottsdale, Tom Maxwell sits down with the woman who makes it all happen: Jeanette Lynn, President and Managing Director of Home Care 100.Jeanette pulls back the curtain on what makes Home Care 100 the premier perch for healthcare operators. She breaks down the three pillars of the Lincoln Healthcare Leadership mission: Visionary Intelligence, Purposeful Connections, and an Exceptional Experience. From the legendary "Cocktail Book" to the highly-regarded Spouse Program, Jeanette explains how they set the table for the intimacy and trust required to move the industry forward.Chapters:
2026-01-30
15 min
Last Visit First
Si Luo (CareXM) | Unlocking Clinician Capacity via EMR Interoperability
Live from Home Care 100 in Scottsdale, host Tom Maxwell is joined by Si Luo, CEO of CareXM.As agencies face increasing "growth constraints" and clinical capacity issues, Si breaks down CareXM's unique "overlay stack" approach—a bidirectional integration with major EMRs like Homecare Homebase and MatrixCare. This allows a centralized nursing workforce to manage after-hours triage without the need for multiple, disparate logins, preserving both security and clinician sanity.Key Highlights:01:05 – Turning agencies 24/7: The clinical triage impact on the HOPE assessment.01:45 – Why Si L. Luo’s team built an "Overlay Stack" to bypas...
2026-01-30
05 min
Last Visit First
Roman Fry (AnewHealth) | Solving the $500B Medication Adherence Gap
Live from Home Care 100 in Scottsdale, Tom Maxwell sits down with Roman Fry, Chief Growth Officer at AnewHealth.As the leader in complex pharmacy management, AnewHealth (formerly Tabula Rasa and ExactCare) is tackling one of the biggest drivers of hospital readmissions: polypharmacy. Roman breaks down how their "secret sauce"—proactive pharmacist outreach and compliance packaging—is achieving 95% medication adherence for the most complex patients.Chapters:01:50 – The merger story: How AnewHealth became the leader in complex pharmacy.02:40 – The 31,000-patient "Secret Sauce": Proactive monthly pharmacist touches.03:50 – Why 27% of hospital readmissions are completely addressable.04:40 – The ROI for...
2026-01-30
09 min
Last Visit First
Brian Lobley (Tango) | The End of the "Referral Jump Ball" in Home Health
What if you never had to "chase" a referral again? In this episode of Last Visit First, live from HC100 in Scottsdale, Tom Maxwell sits down with Brian Lobley, President and CEO of tango.Brian breaks down tango’s pivot from PHCN to a value-based MSO that acts as an "enablement platform" for home health providers. He shares a staggering success story from Pennsylvania where 100% of qualified referrals were successfully placed because the administrative burden—eligibility, orders, and patient contact—was handled before the agency even received the ping.Key Highlights:01:10 – Moving t...
2026-01-30
08 min
Last Visit First
Jennifer Maxwell (Maxwell TEC) | People, Processes, and Technology
Live from Home Care 100 in Scottsdale, host Tom Maxwell sits down with Jennifer Maxwell, CEO and Co-Founder of Maxwell TEC.As a tech-enabled strategic consulting leader and prolific investor in the space (Mosai, Element 5, Levo), Jennifer shares why she believes "tchotchkes and booths" don't move the needle—meaningful, intimate networking does. She breaks down the "three-legged stool" of successful agency management and reveals how simple, text-based communication via the nanaCONNECT platform is solving the communication breakdowns that lead to poor star ratings and patient frustration.Chapters:01:05 – Why HC100 is the catalyst for...
2026-01-30
06 min
Last Visit First
Tarrah Lowry (Empath Health) | The "One Hospice" Model & Disaster-Proofing Care
Live from Home Care 100 in Scottsdale, Tom Maxwell sits down with Tarrah Lowry, Chief Operating Officer of Empath Health.Tarrah oversees one of the largest non-profit hospice and home health mergers in the country—the recent affiliation between Empath and Trustbridge. In this conversation, she reveals the "One Hospice Model," a strategy designed to unify different electronic health records and cultures without losing the personal community touch. She also shares a fascinating "hurricane-proof" benefit of their scale: how having teams on both Florida coasts allows for seamless care even when disaster strikes.Ch...
2026-01-30
06 min
Last Visit First
Amee Devani (WellBeam) | Killing the Fax Machine: 13-Hour Order Signatures
Live from Home Care 100 in Scottsdale, host Tom Maxwell sits down with Amee Devani, CEO and Co-Founder of WellBeam.Born out of physician frustration with the "black box" of post-acute care, WellBeam has built the infrastructure to replace faxes and phone tag with true EMR interoperability. Amee breaks down how they serve as the "epic pipe" (or universal adapter) that allows clinicians to share wound images, medication adjustments, and orders directly within their existing EMRs—without ever having to log out or pick up a fax.Chapters:01:15 – Why AI is useless if y...
2026-01-30
05 min
Last Visit First
Hannah Pearson (HCHB) | Meaningful Connections & Industry Survival
We are kicking off our "Live from HC100 Scottsdale" series with a very special guest: Hannah Pearson, Chief Revenue Officer at Homecare Homebase.In this short, candid conversation with Tom Maxwell, she breaks down the shift from the "negative" industry outlooks to the power of meaningful, in-person connections at the Phoenician.Key Highlights:00:55 – Why the "Failure Panel" doesn't tell the whole story of home health.01:40 – The intensity of HC100: Why meetings start at 7:00 AM.02:50 – Hot off the presses: The return of Martha Stewart Williams to the HCHB team.04:10 – How to connect with the Homecare...
2026-01-28
03 min
Last Visit First
Centralization & The "Dream EMR" with Beau Sorensen
From working front desk tasks in high school to leading as CEO, Beau Sorensen has built First Choice Home Health & Hospice into a powerhouse of culture and operational discipline.In this episode, Beau joins Tom to discuss how he is navigating the industry's biggest headwinds—from Medicare Advantage rate pressures to the "ProPublica hangover." They dive deep into the future of technology, debating why today’s EMRs aren’t enough, the shift from "Ambient Listening" to "Ambient Watching," and how First Choice uses individual scorecards to gamify clinical outcomes.Plus, Beau shares the unique challenges of sca...
2026-01-07
1h 22
Last Visit First
Tom & Tapp: From Navy Flight Decks to Solving the Healthcare Data Puzzle
What do aircraft carrier flight decks teach you about running the industry's leading healthcare analytics platform?In this episode of Last Visit First, host Tom Maxwell sits down with Scott Tapp, CEO of Trella Health, for a conversation that spans from the discipline of military service to the cutting edge of healthcare AI.The post-acute care market is facing a massive "data puzzle"—from the "black hole" of patient discharge to the complexities of Value-Based Care (VBC). Scott breaks down how Trella is solving these problems by combining 100% of Medicare and Commercial claims data with in...
2025-12-22
1h 26
The Talking Ash Podcast
Drew Newman and the tradition of the JC Newman Cigar Company
Drew Newman joins Michael Barletta and Tom Trella. We discuss the history and tradition of the JC Newman Cigar Company. It is the oldest family owned cigar company in the world. Tom and Michael had the opportunity to visit the factory in Tampa, FL. Cigar Box and JC Newman cigar company give away a trip for two to Tampa.
2025-07-08
15 min
Joey Pinz Discipline Conversations
#632 Jack Catanzarite: 🧠 From Spinal Surgery to Mental Strength: A Life in Balance
Send us a textIn this enlightening episode, Joey Pinz sits down at Winthrop Market with Jack Catanzarite, a spine surgery specialist and passionate health advocate, to bust myths and shed light on what really causes back pain—and how to manage it.Jack explains why surgery is often not the first answer, highlighting the importance of physical therapy, exercise, and posture before going under the knife. He also unpacks the misunderstood relationship between obesity, spine health, and surgical outcomes, stressing the impact of lifestyle choices on long-term mobility.But this conversation goes de...
2025-06-18
31 min
The Talking Ash Podcast
RyJ 150th Anniversary Balconet And Aging Room Nicaragua Quattro Concerto Coming Soon
Tom Trella, Michael Barletta, and Tom Stroud introduce the Romeo Y Julieta 150th and Aging Room Quattro Nicaragua Concerto. Beautifully crafted cigars that we highly recommend. Introduction into what goes on during Poker Night at Smoke Rings Cigar Bar. Join us on episode 152 as we welcome Drew Newman from JC Newman Cigars, America's oldest family owned cigar factory.
2025-06-12
13 min
Underground Garage & Bass - Bumpy UK Garage with DJ BrainZ
Garage n Bass In Yo Face – Episode 429 – Bumpy UK Garage with DJ BrainZ
My money don’t jiggle jiggle, it [90s 56k modem connecting sound] B Listen on SoundCloud Watch on YouTube Track list Broeseph, Chen Boi – What I Need (Extended Mix) msft – My Definition Dub Text – Something Like Dis Professor Green – On My Way (feat. Kara Marni) (Prod. ZDot) (Main Mix) Sammy Virji, Skepta – Cops & Robbers EHJ & Oscar Jamo – Holding On Wookie feat. KYNO – Back 2 Us (Extended Mix) Algo 2.0 – Right Here Erykah Badu x Little Simz – Didn’t Cha Know (DJ Motu Bootleg) To...
2025-06-02
2h 03
The Talking Ash Podcast
Episode 150 - Francisco Almonte introduces The Chengo And 12th Anniversary DBL Cigars
Francisco Almonte, Michael Barletta, and Tom Trella. Francisco Almonte introduces two new cigars. The DBL Chengo and DBL 12th Anniversary. Francisco talks about starting his own company, growing his own tobacco, and his passion for cigars. Where it started, how its going, and what is coming next. The Chenquito will pack more stregth and more flavor than its original. Chapter 1: 00:00 Talking Ash Introduction Chapter 2: 00:25 Francisco Almonte is introduced by Michael Barletta Chapter 3: 01:53 Francisco thanks Cigar Box and Smoke Rings for the opportunity Chapter 4: 02:15 Celebrating two new cigars Chapter 5: 03:17 People c...
2025-05-30
30 min
The Talking Ash Podcast
The Talking Ash Podcast - PCA New Orleans, Here we come!
Tom Trella and Michael Barletta discuss the EP Carrillo Enduro and Aj Fernandez Dias de Gloria Brazil. Listen along as we get prepared to visit New Orleans for the Annual PCA Trade show.
2025-04-18
13 min
Jason Ross - Atlas Radio
ATLAS RADIO #006
1. Seven Lions & ILLENIUM ft. ÁSDÍS - Not Even Love 00:292. LTN - City Of Lights (Tom Fall Remix) 05:103. Above & Beyond feat. Zoë Johnston - Crazy Love 07:374. Elysian - Light Years 11:385. Andrew Bayer - Blood Pressure 16:476. Tiësto vs. Da Hool - Meet Her 21:207. Seven Lions & Andrew Bayer vs Gryffin - Places I Feel Good (Jason Ross Edit) 24:498. Maor Levi - I Know 27:339. STAR SEED & Aaron Shirk & Sara Benyo - Something To Hold On To 32:0210. Armin van Buuren & Gryffin - What Took You...
2024-03-29
1h 02
Chicane Presents Sun:Sets
Chicane Presents Sun:Sets Vol 471
Listen to never before heard demos and tracks from Nevertheless at the first Sun:sets Live episode filmed at Lusty Glaze Beach, Newquay.There will be a brand new Sun:sets live from all over the country with all the usual cock-ups available every month exclusively on Sun:sets Plus.On top of this my brand new podcast After Sun:sets will be available three times a month with some amazing guests lined up including Marcus Brigstocke, Billy Billingham, James Haskell and many more in store. Sun:sets Plus will also include behind the scenes, live...
2024-01-26
1h 00