agenciesaiaskingavoidavoidingbalancingbewarebuildingbusinesschallengesclientclientsdeaddecisionsdoneffectivelyemployeeemployeesexitexpectationsfiringfractionalfreelancersgetgettinghandlehandlinghirehiringisnlettingmanagingmeanmembersmodelneedneedsownerownerspaymentprrightsatisfactionsellsettingskillssmallstartstopstrategicsucceedsurveytalkteamtimetrustturningusingvaluewaywebsitework