Shows
Travel Agent Chatter | Friday 15Marketing my agency? Working with DMCs? Franchise vs Host?Shayna and Steph team up with Jenn Lee from Vacation Planners to cohost the Friday 15 this week! You can check out Vacation Planners profile here: Vacation Planners | Host Agency Reviews. Here are the awesome questions they’ll tackle this Friday at 12 pm CST! I'm stuck on making a decision. I've only had two clients in the last year (my friends). They are FITs, its honestly been a pain to deal with. I do have a supplier helping me with this, but it's still been rough. I know I've only had 2 clients because I haven't advertised. It really seems soc...2025-07-1122 min
Trade Secrets PodcastEncore: Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the meantime, co-hosts Emma Weissmann and Jamie Biesiada are sharing some of their favorite past episodes. Join them this week for an update on the Tech Summit — which will return toward the end of June — then a look back at last season’s episode all about destination management companies (DMCs). Enjoy! This episode was sponsored by Globus family of brands. – What’s the difference between a tour operator and a DMC? How can advisors find DMCs to work wi...2025-06-0941 min
Unitour Talks🎙️ Unlocking Marrakech: How DMCs Turn Vision into RealityIn this episode of Unitour Talks, we reveal what makes Marrakech a powerful destination for corporate and incentive events — and why working with a Destination Management Company like Unitour Maroc is key to success.From insider access to unique venues and cultural experiences, to trusted local partnerships and sustainable planning, discover how expert DMCs transform ideas into unforgettable moments in Morocco.2025-05-2609 min
Masters in TravelEp 225 On DMCs: A candid conversation with a DMC partnerIn this conversation on DMCs, Whitney flips the script and chats with Hicham Mhammedi Alaoui, co-founder of Experience Morocco and The Travel Collection, to shine a light on the DMC side of working with travel advisors. They unpack how DMCs can create unique and memorable experiences without breaking the bank, how global expansion works behind the scenes, and what travel advisors should know to build successful partnerships. Hicham shares candid advice on communication, budgets, and the ever-evolving landscape of destination management, offering invaluable insights for both new and seasoned travel entrepreneurs.2025-05-2050 min
David Anderson - Talking Market DataSally Hinds (DMCS) Episode 21It was great talking with one of my most longstanding friends in the market data industry - Sally was already working for TELERATE when I joined in September 1984. Sally now runs her own consulting firm DMCS but before that she has been Global Head of Market Data at HSBC and Sally was a founding member of the UK IPUG.https://www.linkedin.com/in/dmcs/https://dmcs.consulting/DAVID ANDERSON -- https://www.linkedin.com/in/atradia/2025-05-1358 minDavid Anderson - Talking Market DataSally Hinds (DMCS) Episode 21It was great talking with one of my most longstanding friends in the market data industry - Sally was already working for TELERATE when I joined in September 1984. Sally now runs her own consulting firm DMCS but before that she has been Global Head of Market Data at HSBC and Sally was a founding member of the UK IPUG.https://www.linkedin.com/in/dmcs/https://dmcs.consulting/DAVID ANDERSON -- https://www.linkedin.com/in/atradia/2025-05-1358 min
Event Planner ConfessionsThe Career Shortcut Every Student Needs to KnowThe journey from student to event planner is a unique one, full of exciting opportunities and unexpected lessons. In this episode, we’re diving into the path that James Madison University (JMU) alumni took to transition from passionate planners to successful professionals in the event industry.From pivotal academic choices to hands-on internships and career-defining moments, we’ll uncover the key experiences that helped shape their careers. Along the way, we’ll explore how networking, diverse experiences, and the essential role of Destination Management Companies (DMCs) have played a major role in their success.Whether you’re a stu...2025-03-1832 min
Denver NACE PodcastWhy Every Planner Needs a DMC: Insights from Scotty O'Brien as he launches his own DMCScotty discusses his diverse experiences and shares insights into the importance of DMCs in creating exceptional event experiences and why he's started his own DMC.- Introduction to Scotty O'Brien and his background in the events industry- Definition and purpose of a Destination Management Company (DMC)- The role of DMCs in corporate event planning- Insights into launching a DMC: Partner DMC- Importance of collaboration and networking in the events industry- Creating unforgettable experiences for clients and attendees 2025-03-0630 min
Masters in TravelEp 213 On DMCs - Part 2How can travel advisors create partnerships with DMCs that feel more like collaborations and less like transactions? Joining Whitney for Part 2 of a two-part convo are seasoned travel advisor Kate Sullivan and newer advisor Anna Tretter to explore the intricacies of working with DMCs. They talk about the role DMCs play in the travel industry, especially in crafting experiences that go beyond the traditional "greatest hits." And they share tips on effective communication with DMCs, the benefits of using technology and collaborative platforms,. and pursuing transparency that builds trust with both the DMC partner and clients.2025-02-251h 10
Masters in TravelEp 212 On DMCs - Part 1Sometimes you love them, sometimes they drive you crazy...this week, we're talking all about Destination Management Companies (DMCs)! Seasoned advisor Kate Sullivan and newer advisor Anna Tretter join Whitney to share their personal experiences, frustrations, and strategies when working with DMCs. Plus, they talk about the importance of transparency, effective communication, and how to build strong partnerships with DMCs to enhance client experiences. This is Part 1 of a two part conversation!2025-02-1842 min
TIQUE Talks110. How To Select The Right Supplier For Each Inquiry with Jessica WoodsJOIN THE NICHE COMMUNITY
Enrollment ends on January 16th, 2025!
As a travel advisor, the key to delivering unforgettable client experiences often lies in the partners you choose to collaborate with. Jessica Woods of Woods Luxury Travel joins this episode to discuss selecting the right industry supplier or partner for each client proposal. Jessica walks through the process of evaluating the best partners, the importance of building and maintaining strong relationships with suppliers, and the differences in services offered by direct bookings, DMCs, and wholesalers. She also touches on aspects like proposal timelines, financial c...2025-01-141h 10TIQUE Talks101. When And How To Piece An FIT Together On Your Own with Beth PelleteriBeth Pelleteri from Rhode to Travel joins Jennifer to share her expert advice on building customized itineraries without the need for Destination Management Companies (DMCs) or wholesalers. Together, they discuss the benefits of direct booking methods, when to consider partnering with a DMC, and best practices for handling last-minute requests and remote destinations. The conversation also dives into managing client expectations, understanding cost considerations, and the importance of having a solid workflow. Whether you're new to planning FIT travel or looking to enhance your skills, this episode is packed with insights to help you confidently design bespoke travel experiences!2024-11-121h 02Event Planner ConfessionsHow to Plan a Corporate Event Without Local Knowledge (LOL, You Can’t)Planning a corporate event in an unfamiliar destination? Without local knowledge, you're risking a major flop. In this episode, we dive deep into the crucial role that destination expertise plays in planning successful corporate events. Ashley and Cara share real-life stories that highlight the challenges of planning events in unfamiliar locations and the critical importance of partnering with Destination Management Companies (DMCs). From avoiding venue disasters to creating authentic local experiences like a New England clambake in Boston, we explore how local insights can transform corporate programs. Tune in to hear confessions, hard-learned lessons, and advice on how t...2024-11-0531 minEvent Planner ConfessionsWomen Leading the Way: The Rise of Female Power in DMCsIt’s a woman’s world in the DMC industry. Get ready for a lively discussion about why so many women are thriving in this space and how their unique experiences shape the industry.We explore the roots of DMCs, which were often founded by women, and how that legacy continues to influence the field today. The conversation highlights the importance of flexibility in work-life balance, especially for women juggling careers and family. With personal stories and insights from industry veterans, we uncover how female leaders are not just surviving but thriving, paving the way for futu...2024-10-2225 min
Trade Secrets PodcastDemystifying DMCs: What are destination management companies, and how can travel advisors best work with them?What’s the difference between a tour operator and a destination management company (DMC)? How can advisors find DMCs to work with, and what are the top do’s and don’ts of working with them? What if a contact at a DMC ghosts a travel advisor? Hear the answers to these questions and more in this week’s episode of Trade Secrets, where co-hosts Emma Weissmann and Jamie Biesiada chat about all things DMCs with Andrea Grisdale, CEO and founder of I.C. Bellagio in Italy. This episode is sponsored by AmaWaterways. Further resources I...2024-10-2137 minEvent Planner ConfessionsHow UNFORGETTABLE Corporate Events HappenReady for a confess sesh? Corporate event planners tell all.In this inaugural episode, industry veterans Cara Pratt and Ashley Currin pull back the curtain on the often misunderstood realm of DMCs, sharing insider knowledge and confessions that every event planner needs to hear.From their unexpected journeys into the DMC world to the evolution of the industry, Cara and Ashley dive deep into what makes DMCs an indispensable asset for modern corporate events. They discuss the challenges of pitching innovative ideas, the importance of building trust with clients, and how DMCs bring unique, immersive experiences...2024-10-0430 minTIQUE Talks84. Summer Tech Series: The Hive with Whitney SchindelarThe Hive is changing the way advisors can research cruises, DMCs, wholesalers, hotels, and so much more. The platform provides a centralized database of suppliers, facilitating easier searches and better organization of travel resources; helping advisors save time by offering detailed supplier profiles and search filters.
Whitney Schindler, founder of The Hive, joins this episode to share the backstory and the pain points that led to the platform’s creation. She also explains how The Hive aims to consolidate the travel industry's fragmented information, making it easier for advisors to find the best suppliers and orga...2024-07-161h 01
Fala, Chico! PodcastFC!#475 - 58º DMCS: Inteligência artificial e sabedoria do coração"A revolução digital pode tornar-nos mais livres, mas certamente não conseguirá fazê-lo se nos prender nos modelos designados hoje como echo chamber (câmara de eco). Nestes casos, em vez de aumentar o pluralismo da informação, corre-se o risco de se perder num pântano anónimo, favorecendo os interesses do mercado ou do poder. Não é aceitável que a utilização da inteligência artificial conduza a um pensamento anónimo, a uma montagem de dados não certificados, a uma desresponsabilização editorial coletiva. A representação da realidade por big data (grandes dados), embora fun...2024-05-1217 min
Journeys ProfileEpisode 2: Alejandro Roca Rivera from Journeys GlobalIn this episode, we meet Alejandro Roca Rivera, the Events Director at Journeys Global. We discuss Alejandro's background in journalism and events management, his role at Journeys Global, and the company's focus on organizing targeted events for hoteliers and DMCs in the luxury travel industry.
Alejandro also shares highlights from recent events, such as helicopter rides overlooking Niagara Falls and a bowling outing in Manchester. He mentions upcoming events in Houston and talks about the FAM-meet formula, which aims to foster relationships and trust among participants. Alejandro also shares his favourite holiday experience in Japan and his...2024-04-2422 min
Adventure Travel Podcast - Big World Made SmallAdventure Travel with Elodie Courzadet - Vivu JourneysArea/TopicSoutheast Asia, Vietnam, Myanmar, ThailandElodie CourzadetSenior Business Development ManagerVivu Journeys part of TMGHi ! My name is Elodie. I was born and raised in France, got a BA in foreign applied languages and a Master’s degree in tourism management.Having difficulties finding a job in the tourism industry right after uni, I decided to look for something in Asia and left a few months later (I did an internship in Thailand prior to that so I thought this could be a pretty decent place to...2024-04-201h 04
Flights with Mario Lopez & Ashley MorrisWorking with DMCs (Destination Management Companies)In this episode, Mario & Ashley talk about DMCs (Destination Management Companies) and how they can make or break your destination wedding travel business. The decision to use the supplier DMC vs. booking separate transfers can have a HUGE impact on your guest experience ... as well as a group's profitability and bottom line. We talk about the importance of forming your own transportation relationships, how to efficiently work with suppliers and the three questions a travel advisor should ask any potential DMC partner.2024-04-1048 min
Adventure Travel Podcast - Big World Made SmallAdventure Travel with Dalia Gibu - Abercrombie & Kent Latin AmericaArea/TopicSouth America, Destination Management, CareerDalia GibuRegional Sales and Marketing DirectorAbercrombie & Kent Latin AmericaBorn and raised in Lima, with grandparents from Peru and from Okinawa. Dalia always had a love for geography and arts. She studied Tourism management in Lima's San Martin University and afterwards two Master Degrees -one from the University of Alicante in Spain. She has over 20 years of experience in the fascinating field of tourism, including working in Mexico as a wedding planner for a five-star resort and later as Sales Manager...2024-03-301h 11
Travel Agent Chatter | Friday 152024 Host Week - Wed. - EduSpot, 8 Things To Ask A New-to-You DMC, Whitney ShindelarCrafting custom, high touch trips around the world most often includes collaboration with a DMC partner in destination. These partners have their pulse on everything that's going on in their destination, from hotel openings and management changes, to creating new and unique experiences for clients, and knowing who's who in the bar and restaurant industry in their top cities, among so many additional details.
So, in a "new to us" destination, how do we as travel advisors gather a list of DMCs that we can potentially work with? And once we have a short list, what questions do we ask...2024-02-2027 minTIQUE Talks62. Building Strong Partnerships In The Travel Industry with Hicham Mhammedi AlaouiUnlock the secrets to building supplier relationships that aren't just transactions – they're unforgettable collaborations! Hicham Mhammedi Alaoui, the founder of Experience Morocco, joins this episode to share the key elements of a successful supplier-advisor relationship, such as trust, open communication, and mutual support. From creating positive impressions to avoiding common pitfalls, learn how to strengthen partnerships and enhance your ability to create memorable travel experiences for your clients!
About Hicham Mhammedi Alaoui:
Hicham is the founder of Experience Morocco, a leading destination management company (DMC) specializing in creating unique and immersive travel experiences in...2024-02-1346 minTIQUE Talks59. What Details Your DMC And Hotel Wish They Knew with George EliadesCreating a seamless client experience in the travel industry requires effective communication, collaboration, and attention to detail. By sharing comprehensive information with DMCs, travel advisors enable them to craft personalized itineraries that meet the client's expectations.
In this episode, George Eliades of Seez Travel discusses the importance of creating consistent client experiences and shares insights on what information is helpful for a supplier to have in order to create unforgettable itineraries. Learn about the significance of setting boundaries, effective communication with DMCs, and the importance of managing client expectations. By following these best practices and fo...2024-01-2351 min
Tourpreneur Multi-Day Podcast8. Navigating Multi-Day Travel: Facebook Ads, DMCs, and Business GrowthIn this episode, our host Mat Newton is joined by Steven Dillon, the founder, CEO, and head of Other Way Round Travel. Steven shares the story of how he transitioned from a corporate career in London to become a successful travel entrepreneur catering to solo travelers aged 25-45. From using Facebook ads to expand his customer base to the challenges and successes of working with destination management companies (DMCs), Steven provides valuable insights into the inner workings of his travel business. Join us as we delve into the strategies, lessons, and experiences that have shaped Steven's journey, and discover...2023-12-1149 minTIQUE Talks49. When And How To Work With A DMC with Crothúr MurphyDiscover the power of working with a Destination Management Company (DMC). Crothúr Murphy, Owner and Managing Director of Crafted Ireland, provides insight into the immense value that DMCs bring to the travel industry. Learn the role of a DMC and how they can create unique and personalized experiences for clients. From helicopter rides to private lunches and exclusive access to historical sites, Crafted Ireland goes above and beyond to create extraordinary moments.
Crothúr explains the multitude of benefits of working with a DMC, the challenges they face, the importance of trust and communication betw...2023-11-141h 00
Masters in TravelEp 146 Shop Talk: Analyzing Data, Working with DMCs, and Setting Effective GoalsWelcome to Shop Talk, a new monthly series where we (Whitney and Brianna) chat about what’s going on in our businesses right now - what’s exciting and what’s challenging. In this first Shop Talk episode, we are discussing the importance of analyzing data in our travel businesses to track and analyze numbers to make informed decisions and set realistic goals. Whitney shares how she compiled and analyzed data from her trips in 2023, leading her to set new goals for 2024, such as increasing the number of trips and implementing a minimum spend requirement. We're also sharing our experi...2023-11-071h 08
The Travel DJ Blend with DJ Brian BDJs: Getting Booking Agencies To Understand Your Process & ValueHere's a listener requested topic. You're NOT an owner...but a pseudo single-op who gets booked out by booking agents and DMCs. You've done the work to improve who you are and operate differently than when you were first added to the roster. How do you go about having that conversation about the "new you" and your "new rate" with new prospective agents/DMCs as well as the older ones who are booking you now and are used to the "old you" and "old rate"?I'm on YOUTUBE! Please subscribe and share. Thanks in advance.C...2023-03-2116 min
Do More Cool ShitEp. 36 - Seek moments of happiness with Mark DudlikFailure, success, moments of happiness, miniature sex toys, live streaming, art museums, and years of creating and making this episode has it all. In this episode I was so happy to be able to have a conversation with Mark Dudlik who is an incredible creative force and who has been a "creator type" for a very long time. Before we started recording Mark and I joked about having a battle, a podfight, if you will and I think we accomplished that. I hope you tune in an listen and enjoy and I also hope you pick your...2023-03-081h 35Do More Cool ShitEp. 35 - The path will changeNo matter what in life, and maybe even moreso, in creativity we have to really understand that CHANGE is going to happen. Most times we don't like change, change is hard, change means that our habits, our rituals, our paths are about to get diverted. We must walk into the unknown. After many years of working and coaching and learning and leading I have come to realize that this diversion is never simply a good or bad thing. All change comes with its ups and downs in life but the one thing we can do to deal...2023-02-2844 min
HIN & WEG: der Reisepodcast mit Sven Meyer und Andy JanzHong Kong ReloadedMit RIchard Woss (Geschäftsführer ATI Travel)
Hong Kong, ist eine chinesische Stadt mit ganz besonderer Lage, ganz besonderer Geschichte und einem ganz besonderen Platz in den Touristik-Herzen von Sven Meyer und Andy Janz. Mit Richard Woss, dem Gründer und Geschäftsführer von ATI, einer der führenden DMCs Hong Kongs ist diese sagenhafte Stadt nun zum ersten Mal bei HIN & WEG zu Gast. Richard erzählt, was Hong Kong für ihn bedeutet, warum die Stadt ein „Comeback Kid“ ist, wie das Hong Kong Produkt nach Corona aussieht und warum sie auch als „grüne“ Stadt absolut ein...2023-02-2357 min
Tourpreneur Tour Business PodcastTravel Trade Events & RepresentationToday we discuss travel trade representation with Mark Wright of The Adventure Connection.Mark is a 30 year plus veteran of the travel industry who now represents tour operators and destination management companies around the World.Representation is a little understand method in our community and it deserves more attention as a way to grow your tour operation.Join our free tour operator community!And become a member for even more contentThe Adventure Connection00:00 Best time for operators to make connections.05:40 Representation company acts as...2023-02-0948 min
The Phil Coley PodcastA LinkedIn Messaging strategy for increased business.Phil Coley here again, and this week we are talking LinkedIn and more specifically connecting and messaging. Are you making use of LinkedIn as a network? There are over 800 million users worldswide and that will include a huge number of DMCs, and they can be right at your fingerprints. Phil shares some great strategies for getting started on your messaging and connecting.
Learn more in previous episodes, or connect with Phil on LinkedIn and drop him a DM to talk further.2023-02-0806 min
Soul of Travel: Women's Wisdom and Mindful TravelLeading the Way in Sustainable and Authentic Destination Travel with Juliana MedinaSend us a text“It's not enough to say, okay, yes, as women we can do it. We need sometimes to push each other into the water. Because no matter how much we repeat to ourselves we can do it, we don't believe we can. It's not until someone throws us into the water and then we'll realize we can swim. ” ~ Juliana MedinaIn this episode, Christine hosts a soulful conversation with Juliana Medina. Juliana is the founder and CEO of Impulse Travel, Colombia’s most innovative DMC. Impulse Travel’s purpose is to mesh travel with the crea...2023-02-081h 10Do More Cool ShitEp. 32 - Welcome back, taking time, and input vs outputIt's been a long time coming but hopefully worth the wait. When I signed off in December of 2021 I promised I would be back in February and well...I never said what February so here I am ahead of the curve it's not even February so you are welcome! Ha. But it is nice to be back speaking with all you creative nerds again. The time I took off, although much longer than anticipated has brough all kinds of wonderful new energy and ideas to the movement and to the podcast. So thank you for sticking with...2023-02-0141 min
Fala, Chico! PodcastFC!#217 - Mensagem para o 57º DMCS: "Falar com o coração. 'Testemunhando a verdade no amor'"Leitura da Mensagem do Papa Francisco para o 57º Dia Mundial das Comunicações Sociais (2023): "Falar com o coração. 'Testemunhando a verdade no amor'".
"(...) somos aquilo que comunicamos: uma lição contracorrente hoje, num tempo em que, como experimentamos particularmente nas redes sociais, a comunicação é muitas vezes instrumentalizada para que o mundo nos veja, não por aquilo que somos, mas como desejaríamos ser. São Francisco de Sales difundiu em grande número cópias dos seus escritos na comunidade de Genebra. Esta intuição «jornalística» valeu-lhe uma fama que superou rapidamente o perímetro da sua dio...2023-01-2516 min
Low Season Traveller Insider GuidesHow Ethical Is Your Vacation?Today we’re heading over to Vietnam to join Nikki as she travels the world during the low seasons. As consumers many of us are increasingly thinking about where our food comes, whether to buy an electric car, who makes our clothes etc, but how many of us have made the leap to thinking about how our holiday is put together? As regular listeners will know, Nikki Morrison is currently travelling the world for Low Season Traveller. After a long career with BBC News, the world of tourism is new to Nikki and she says it...2022-11-0138 min
T minus 20Jam Master Jay murdered!Send us a textA courtroom drama with a Royal Butler that sees the Crown becoming the witness that destroyed its own case. Eminem releases the soundtrack to his own movie, Jackass takes to the big screen and JLo spills on her relationship with Ben Affleck. Plus we look into the shocking true crime case surrounding the death of Run DMCs Jam Master Jay. Hang with us on socials to chat more noughties nostalgia - Facebook (@tminus20) or Instagram (tminus20podcast). You can also contact us there if you want to be...2022-10-261h 23