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Edge of GrowthEdge of GrowthMost Sales Coaching Fails With Richard SmithRichard Smith, Head of Growth at MySalesCoach and co-author of Problem Prospecting?!, joins Hannah Ajikawo to explore the real reasons sales teams underperform and what great coaching actually looks like.In this episode, they unpack:→ The gap between what sales leaders think coaching is vs. what reps actually need → Why deal reviews and “how’s the pipeline?” aren’t real coaching → How mindset and belief systems drive (or block) performance → The emotional side of sales coaching leaders don’t talk about → Where AI fits and where it falls short in human...2025-07-2840 minI Used To Be Crap At SalesI Used To Be Crap At SalesThe Marketing vs Sales Blame Game Is Costing You Millions |EP22| Mark WalkerIf you’ve ever felt the tension between sales and marketing… you’re not alone. In this episode, Mark Walker (who's lived both lives) joins our host Mark Ackers to explore one of the most persistent pain points in B2B: sales and marketing alignment.From junk MQLs to misattributed pipeline, they pull no punches in exposing the outdated structures, broken metrics, and political infighting that derail revenue teams. You’ll learn how to rethink SDR reporting lines, why most account based marketing (ABM) campaigns fall flat, and what it really means to align around revenue.🔑 In t...2025-07-231h 03The Employee Advocacy & Influence PodcastThe Employee Advocacy & Influence PodcastTom Boston: Why Salespeople Need a Personal Brand in 2025You’ve seen him in your LinkedIn feed, now hear how he got there. In this episode, we sit down with Tom Boston, Brand Growth Manager at MySalesCoach, to explore how one sales rep became one of the most recognizable faces in B2B sales.Tom shares his journey from cold calling to content creation, explaining how humor and relatability helped him connect with buyers and build a brand that delivers measurable impact. He opens up about navigating corporate skepticism, empowering sales teams to post confidently, and why your email outbox is the best place to...2025-07-0937 minMan Up / Man DownMan Up / Man DownLeukemia in MidlifeIn this episode, John Richardson shares his profound journey through a life-altering leukemia diagnosis while managing his responsibilities as a father and entrepreneur. He reflects on the challenges faced during his treatment, the impact on his family, and the lessons learned about resilience, health, and the importance of enjoying life. John's story is one of strength, vulnerability, and the power of community support.takeaways•John launched My Sales Coach just before his diagnosis.•He experienced a dramatic decline in health leading to his leukemia diagnosis.•John's initial reaction to his diagnosis was fo...2025-06-1943 minI Used To Be Crap At SalesI Used To Be Crap At SalesWhy 94% of Salespeople Never Become Elite, And How To Fix |EP21| Will Aitken🎤 In this must-listen episode of The "I Used to Be Crap at Sales" Podcast, host Mark Ackers interviews Will Aitken, one of the most recognised voices in sales content today. Will is a former SaaS AE turned sales coach, keynote speaker, and viral content creator with over 140,000 LinkedIn followers and millions of views across TikTok and YouTube.He’s built a global audience by combining relatable sales insights with unforgettable humour—and today, he’s opening up like never before.🔥 What You'll Learn:👉 Why “need for approval in sales” is the #1 mindset trap holding reps back2025-06-181h 08I Used To Be Crap At SalesI Used To Be Crap At SalesLeading a Global SDR Team at Cognism | EP20 | Catherine Olivier, CognismLeading a global SDR team? Just promoted to SDR manager? This episode is packed with real-world advice from Catherine Olivier, VP of Global Sales Development at Cognism, on how to build and lead high-performing sales development teams—without burning out or losing your team’s trust.Catherine shares hard-earned lessons from her experience leading SDR teams across the US, UK, Germany, and France. She unpacks what most first-time SDR managers get wrong, how to avoid managing like your old boss, and the biggest mistakes leaders make in a hybrid, high-pressure sales environment.Learn how to:✅...2025-05-1456 minI Used To Be Crap At SalesI Used To Be Crap At SalesDitch The Pitch, Josh Braun Says Poke The Bear! | EP19In this unmissable episode of The I Used To Be Crap At Sales Podcast, legendary sales trainer Josh Braun, joins our host Mark Ackers for a deep, unfiltered dive into what really drives consistent sales performance. If you’re a sales rep chasing targets, a team leader trying to motivate your reps, or a founder building a sales motion—this episode is your blueprint for rewiring your sales mindset.Josh breaks down why most sellers fail—not from lack of skill, but from clinging too tightly to outcomes and things they can't control. Learn how to det...2025-04-0955 minI Used To Be Crap At SalesI Used To Be Crap At SalesSales Leadership Is Stuck in the Past - And It’s Costing You | EP18 | Phil PutnamHow do you truly motivate a sales team? Most sales leaders struggle to keep their teams engaged and performing at their best - especially with 53% of the workforce being made up of Millennials and Gen Z.In this episode, our host Mark Ackers sits down with Phil Putnam, the author of Desire-Based Leadership, to uncover the secrets behind scaling high-performing sales teams and retaining top talent. Phil shares a game-changing leadership framework that shifts the focus from company goals to what employees truly want - because when salespeople believe their job helps them achieve their life goals...2025-03-121h 12I Used To Be Crap At SalesI Used To Be Crap At SalesBuilding and Scaling Successful Sales Teams | EP17 | Richard BoundsBuilding & Scaling Successful Sales TeamsSales leaders and ambitious reps, this one’s for you! In this episode of I Used to Be Crap at Sales, Mark Ackers sits down with Richard Bounds, a seasoned sales leader and fractional CRO, to unpack the biggest challenges in scaling sales teams, hiring top talent, and driving sustainable sales growth.Richard shares hard-earned lessons from over 35 years experience in sales, leading and coaching sales teams at companies such as IBM, OpenText, and Software AG. Learn why fractional sales leadership is gaining traction in the startup world and how sa...2025-02-0551 minI Used To Be Crap At SalesI Used To Be Crap At SalesHow To Hire And Develop Top Tier SDR'S (From Hiring Over 8000+) | EP16 | Gabe LulloIn this episode of The "I Used To Be Crap At Sales" Podcast, hosted by Mark Ackers, we dive deep into the art of sales development.Our guest, Gabe Lullo, is co-founder and CEO of Alleyoop. the global leader in prospecting and outsourced sales development. Thousands of companies try to replicate what Alleyoop does, but Gabe reveals the secrets behind their unparalleled success. From delivering high-quality leads, accurate data, and scheduled meetings to helping SaaS and tech businesses scale their SDR teams effectively, Gabe shares actionable insights you can use today to supercharge your own sales team...2025-01-151h 18Everything is salesEverything is salesThe Coaching Journey (Neil Bhuiyan, Sales Coach)In this episode of Everything is Sales, we’re joined by Neil Bhuiyan, Founder & Managing Director of Happyselling.io, to explore the transformative power of coaching in the world of sales. Neil shares his journey into coaching, his experience working with MySalesCoach, and how he built Happyselling.io to empower SDRs (Sales Development Representatives) to succeed.We dive deep into Neil's coaching philosophy, uncovering the frameworks he uses, the core skills he emphasizes, and how he fosters creativity and intrinsic growth in his clients. Neil offers practical insights into the repeatable conditions for SDR success, drawing from hi...2024-12-1834 minI Used To Be Crap At SalesI Used To Be Crap At SalesFirst time sales leader? The BIG lessons nobody tells you | EP15 | Alan ClarkStepping into your first sales leadership role, or aspiring to walk the beaten path from successful sales rep to leader? It’s a whole new ballgame, and not all top-performing sales reps are cut out for the challenge. In this episode of I Used to Be Crap at Sales, Mark Ackers sits down with seasoned sales veteran Alan Clark to unpack the truths every first-time sales leader needs to hear. Drawing on 20+ years of experience managing diverse teams at global tech giants like SAP and Sage, Alan shares candid lessons learned from his early mistakes—like why build...2024-12-181h 02Bad BloodBad Blood7th December: MySalesCoachMySalesCoach (MySalesCoach.com) is the business I am a cofounder in with Mark and Kev. It’s truly a wonderful business. But the people are even better. My colleagues, our coaches, our customers. All of them. Wonderful. I talk a little about a blood cancer charity that’s based in Newcastle called Bright Red in this episode. You can learn more about them here: https://www.brightred.org.uk/ 2024-12-0725 minI Used To Be Crap At SalesI Used To Be Crap At SalesSaas Sales Career Growth - From Call Centre to CRO by 27 | EP14 | Dougie LoanIn this episode of the "I Used to Be Crap at Sales" podcast, Dougie Loan shares his inspiring journey from a young call center rep to CRO of thriving SaaS company SourceWhale. If you’re passionate about SaaS sales career growth, overcoming sales challenges, and developing leadership traits, this is a must-watch!We delve into critical topics like sales coaching, building credibility, transitioning from sales to customer success, and handling the pressures of recruitment and sales targets. Whether you’re an SDR, AE, or aspiring sales leader, you’ll discover actionable insights to elevate your sales career and le...2024-11-271h 09I Used To Be Crap At SalesI Used To Be Crap At SalesBuild Your Sales Confidence | EP13 | James SkiEp. 13 - I Used To Be Crap At Sales | James SkiBuilding Your "Sales Confidence"In This episode of the "I Used To Be Crap At Sales" Podcast, our host Mark Ackers sits with one of LinkedIn’s top global sellers who knows exactly how to shatter sales obstacles and fuel unstoppable confidence from doing it himself first hand - James Ski.After all, who could possibly be more expert in building confidence in sales, than the founder of Sales Confidence itself?2024-11-061h 17I Used To Be Crap At SalesI Used To Be Crap At SalesHow To Be The Most Effective Sales Leader | EP12 | Bryan MulryMastering Sales Leadership: Proven Strategies to Crush Limiting Beliefs and Skyrocket Sales Performance”In This episode of the "I Used To Be Crap At Sales" Podcast, our host Mark Ackers sits with Bryan Mulry, ex salesperson at Google and Salesloft. This episode will give you valuable insights into what the best sales leaders at huge companies do to get the best out of their reps.Bryan, now an expert sales coach at MySalesCoach, shares his journey from being “crap” at sales to mastering his craft at Google, SalesLoft, and beyond. Salespeople and sales leaders will learn...2024-10-2353 minI Used To Be Crap At SalesI Used To Be Crap At SalesHow To Grow And Successfully Scale Your Sales Team | EP11 | Carly PledgeFrom Scrapping Her Way Into Sales, to Scaling With Datamaran: Carly's Unconventional Path To Leadership, and Her Secrets For Building High-Performing, Winning Teams” In this episode, our host Mark Ackers dives deep into Carly’s story, which is packed with lessons for any sales leader. Carly candidly reveals how she “scrapped her way” into the sales team, facing tough wake-up calls, and overcoming early mistakes—like almost shutting down her company due to a lead mix-up. Her experience in rising through the ranks, from SDR to Enterprise Sales Director at Datamaran, provides listeners with a roadmap to...2024-09-251h 02I Used To Be Crap At SalesI Used To Be Crap At SalesSales Training Is Useless Without This One Thing | EP10 | Chris DawsonFrom Sales Struggles to Sales Leadership Mastery: Chris Dawson on Coaching SDRs, Escaping the Leadership Hamster Wheel and Leading Teams to Win!In this episode of the I Used To Be Crap At Sales Podcast, Chris Dawson sits with our host Mark Ackers to take sales leaders on an insightful journey through his personal experiences and lessons learned from over 25 years in the sales arena.Chris has held nearly every sales role; from door-to-door, SDR and enterprise level sales, right through to national sales management and training for top 100 companies - and transformed f...2024-09-111h 03I Used To Be Crap At SalesI Used To Be Crap At SalesCold Calling and Mindset Shifts | EP09 | Jack FrimstonDebt Collection, Demotions And Finding Meaning In Life Through Death.The captivating story of how Jack Frimston transformed from Del Boy dreaming of playing the O2 arena to top performer in Sales.In this episode of I Used To Be Crap At Sales, Jack Frimston sits with Mark Ackers, leading us through his unconventional journey from boy band dreams to becoming a top performer and sales leader.Sales leaders will learn valuable lessons about embracing failure, mastering the art of cold calling, and the importance of persistence in a challenging industry.2024-08-291h 14The Daily Sales ShowThe Daily Sales Show3 Strategies to Avoid No-Shows in Your Sales MeetingsYou’ve put in the work, and your prospect agrees to a meeting. Fantastic!But then the meeting time comes and goes, and they didn’t show up, you’ve been ghosted. Now what?Richard Smith, Head of Growth at MySalesCoach, is joining us to share what you can do if you’re faced with this situation. Plus, he’s walking us through his proven strategies to avoid no-shows in the first place and proactively avoid this situation. You'll Learn:How to ensure when booking the meeting that they will make itStrategies before the...2024-08-2836 minConfessions of a CEOConfessions of a CEOConfessions of a CEO with Kevin BealesIn this episode, Carl chats with Kevin Beales, the founder and CEO of MySalesCoach, the expert sales coach, which is offered as a subscription service.Kevin gives an insightful look into his entrepreneurial career, providing a very interesting and highly personal view on taking a business from start up to sale and the sometimes emotional stories that come with that process.2024-08-201h 12I Used To Be Crap At SalesI Used To Be Crap At SalesFrom SDR Struggles to Top Sales Leader at Gong | EP08 | Sarah BrazierFrom Center Stage, Scripts and SDR Struggles, to Successful Sales Leadership at Gong.The captivating story of how Sarah Brazier’s acting roots helped her to weather the storms of sales - rising from a self proclaimed ‘F Player’, to an A player who pioneered a new era with Gong.In this episode, Sarah shares her unique journey into Sales - and how her background in Theater gave her a distinctive edge and an advantage in key sales skills like storytelling, communication, and empathy. These skills propelled her from a struggling SDR and self proclai...2024-08-141h 05I Used To Be Crap At SalesI Used To Be Crap At SalesEx Global Sales Leader at Rolls Royce and Motorola Talks Sales Psychology | EP07 | Steve MyersSwapping Encyclopedias For Rolls Royces: The Transformation of Steve MyersFrom being admittedly ‘crap at sales’ and fired for nonperformance, to eventually becoming a global sales leader, working at the likes of Rolls Royce, Motorola and Sandler, Steve's story is filled with valuable lessons and insights for sales leaders. Alongside our host Mark Ackers, Steve discusses:The importance of understanding your scripting from childhood in order to overcome it as a salespersonThe need for emotional intelligence as a leader, how to really motivate your team (no dangling the carrot here)Strategies for maintaining focus and productivity within your team.The...2024-07-241h 30Ai SaaS Labs, The PodcastAi SaaS Labs, The PodcastMark Ackers, Episode 2aWelcome to episode 2 of Selling Upstream, the podcast that delves into the art and science of selling in a challenging economic landscape. In this episode Guest Mark Akers, co-founder and head of sales at MySalesCoach, offers insights from his extensive sales experience, including the benefits of personalized coaching, the impact of sales accessibility, and the importance of understanding your client's pain points. We also explore the evolving market conditions and how sales leaders can navigate these changes while maximizing their team's potential.2024-07-1037 minI Used To Be Crap At SalesI Used To Be Crap At SalesThe Power of Sales Coaching and Self Development | EP06 | Jack HankeyFrom Tennis Prodigy, to Amazon Driver, to Successful Sales Leader: The Inspiring Transformation of Jack HankeyGet ready for an inspiring tale of tennis, testing times, and transformation!In this captivating episode of "The I Used to be Crap at Sales Podcast," our host Mark Ackers sits down with Jack Hankey, Head Of Sales Development at Leyton, to uncover his remarkable journey from struggling salesperson to a sales powerhouse through the power of coaching and self development.From his early days as a tennis prodigy to his unexpected foray into the world of...2024-07-101h 05I Used To Be Crap At SalesI Used To Be Crap At SalesFrom Sales Struggles to Sales Leader at Klaviyo | EP05 | Kaitlen KellyIn this episode, Kaitlen Kelly shares her gritty, behind-the-scenes journey from fashion racks to sales, transforming her initial struggles into monumental triumphs. Packed with raw honesty, this conversation is a treasure trove of practical advice and inspiring anecdotes, making it a must-listen for anyone looking to excel in sales.Episode Highlights:00:00 - Introduction and background on Kaitlen Kelly's career10:11 - Kaitlen rating her early sales skills and an awkward sales moment16:16 - Kaitlen's bold career switch from fashion to sales31:34 - Kaitlen turns into a robot at her first sales event2024-06-261h 03I Used To Be Crap At SalesI Used To Be Crap At SalesTop Social Seller Shares Her Story to Success In Sales | EP04 | Holly AllenIn this episode, Mark Ackers chats with Holly Allen, an account executive at Deel. Holly shares her journey from a party-loving university student to a successful sales professional, sharing insights on persistence, self-belief, and continuous learning. An open and honest conversation about the highs and lows of a career in sales.Episode Highlights:00:00 - Introduction01:44 - Holly's early career and transition from university to sales06:52 - Navigating her first SDR role and learning the ropes16:54 - Overcoming financial struggles and persistence in sales22:21...2024-06-111h 01I Used To Be Crap At SalesI Used To Be Crap At SalesBenjamin Dennehy's Most Honest Interview YET| EP03 | Benjamin DennehyWelcome to the latest episode of "I Used to be Crap at Sales"! In this episode, Mark Ackers chats with Benjamin Dennehy, the self-proclaimed UK’s most hated sales trainer.Known for his controversial and no-nonsense approach, Benjamin shares his journey from struggling salesperson to one of the most recognised sales trainers in the UK. Ben delivers an insightful and brutally honest discussion that should leave you inspired and energised.Ben pulls no punches and shares stories of his early struggles working in sales and how he learned to ask tough, and in some ca...2024-05-291h 13I Used To Be Crap At SalesI Used To Be Crap At SalesFrom Telesales To Sales Leader at Allego | EP02 | Stuart TaylorWelcome to the second episode of "I Used to be Crap at Sales"!Join MySalesCoach Co-Founder and Head of Sales, Mark Ackers, as he chats with Stuart Taylor, Sales Director at Allego.Stu began his career in sales over 15 years ago at Barclays Bank. As a young man fresh out of school, he fell into a role in outbound telesales without really understanding what a professional sales career entailed. He struggled immensely in the early days, admitting he was "ignorant and crappy" and contemplated leaving the industry altogether. Stuart went on to hold...2024-05-2256 minI Used To Be Crap At SalesI Used To Be Crap At SalesSocial Selling Superstar Shares His Story To Success | EP01 | Tom BostonMark Ackers sits down with Tom Boston - comedy sales content creator, social selling trainer, keynote speaker, and LinkedIn Top Voice. Tom shares how he overcame the struggles of cold calling, dealing with rejection, and transforming his sales career through perseverance and a positive attitude. The episode is full of insights, laughs, and practical advice for anyone trying to navigate the world of Sales.Highlights from the episode:00:00 - Introduction01:44 - Tom’s early career and transition to sales04:11 - First sales role and cold calling challenges06:52 - Moving into th...2024-05-2150 minEverything is salesEverything is salesSDR manager deep dive (Nia Woodhouse @ MySalesCoach)In this epsiode, Shabri and Nia break down Nia's experience as an SDR manager, the importance of coaching and what she's doing as a result of the most recent SDR survey MySalesCoach have published.Show notes:Nia's career journey to SDR manager: [00:00:00 - 00:03:00]The transition from SDR to team lead, discussing the importance of having done the SDR role before leading a team, and the qualities necessary for a good leader: [00:03:00 - 00:06:20]The critical role of coaching in sales development, addressing the challenge of finding time for coaching and the impact of coaching on SDRs' success...2024-03-2631 minI Used To Be Crap At SalesI Used To Be Crap At SalesI Used To Be Crap At Sales - TrailerEven the most prominent voices in Sales were crap at Sales once.Join bestselling Author, Founder and Sales Coach Mark Ackers as he speaks with successful Sales professionals about their early Sales struggles, and how they overcame these challenges to become the people they are today.2024-03-0601 minEverything is salesEverything is salesWhat SDRs are really thinking (Mark Ackers @ MySalesCoach)28% of reps never get coached. That's just one of the shocking results that came out of the MySalesCoach SDR survey.In this epsiode, Mark and Shabri break down the results and make recommendations to managers on SDRs on next steps.Timestamps:Introduction and Background of Mark Ackers: [00:00:00 - 00:03:00]Initial greetings and introduction of Mark Ackers, including his background and role at My Sales Coach.Discussion on 'Problem Prospecting' and the Impact of AI: [00:03:00 - 00:05:00]Insights on the success of the book 'Problem Prospecting' and the shift in sal...2024-01-3051 minSales TodaySales TodayWhy 'discovery' has most impact on sales success Do you ever wonder why some sales teams consistently outperform others?   The secret might just lie in the art of the discovery conversation.   I had the pleasure of hosting Kevin Beales, founder of MySalesCoach, who brought his wealth of experience to the table, dissecting the anatomy of sales interactions that make or break deals.   Kevin shares his journey and the innovative solution to the age-old problem of finding time for coaching sales teams. It's like having a personal trainer for your sales muscles, honing them to peak per...2024-01-1132 minThe SDR DiscoCall Podcast: For Brand New Sales Development RepsThe SDR DiscoCall Podcast: For Brand New Sales Development Reps#087 The SDR DiscoCall Show – Mark AckersIn this engaging interview, Neil Bhuiyan sits down with Mark Ackers, the Co-founder and head of sales at MySalesCoach, to explore Mark's intriguing journey in the tech sales industry and delve into his pivotal role at MySalesCoach. Mark candidly shares his evolution from a background in marketing to finding success and overcoming initial embarrassment in the realm of sales. The conversation takes an insightful turn as Mark unveils the genesis of the book "Problem Prospecting?!" conceived during the challenges posed by the COVID-19 pandemic. The book serves as a beacon of actionable advice and practical guidance for sales professionals grappling...2023-11-211h 14The SDR DiscoCall Podcast: For Brand New Sales Development RepsThe SDR DiscoCall Podcast: For Brand New Sales Development Reps#083 The SDR DiscoCall Show – Nia WoodhouseReturning Guest, Nia Woodhouse, now Senior SDR at MySalesCoach. Nia shared her incredible journey, from briefly leaving sales to work as a physiotherapist in the NHS, to returning stronger and more skilled. She highlighted the support she received during her career transition and discussed the vital role of transferable skills gained in sales. We delved into the challenges of speaking to executives and navigating tricky healthcare conversations, with Nia's background in acting proving invaluable in her SDR role. She shed light on her startup experience, emphasising the power of continuous development in the absence of established playbooks.2023-10-1742 minThe Phonejacker (sales) PodcastThe Phonejacker (sales) PodcastEP10: Prospecting, Sales and Being a Female in Sales with Nia Woodhouse | The Phonejacker (sales) PodcastIn this episode I speak with Nia Woodhouse, senior SDR at My Sales Coach. We discussed her career, the lessons she has learnt from many years of building pipeline and what it's really like to be a female in a male dominated profession. You can find Nia and more info about My Sales Coach below... https://www.linkedin.com/in/nia-woodhouse-02257a168/https://www.mysalescoach.com/ The Phonejacker (sales) Podcast is a podcast about sales. I seek to speak with interesting people from all areas of business who...2023-09-0751 minSales TodaySales TodayWhy sales coaching works!Join us as we chat with Mark Ackers, co-founder and head of sales at MySalesCoach, and best-selling author of Problem Prospecting.   He shares his transformational journey from studying marketing to finding his passion in sales, and how his mentor pushed him to be a student of sales.   He discusses the need to be knowledgeable, understanding customer needs, and practicing active listening.   Mark reveals how the onset of COVID presented an opportunity to help others with coaching and sales.   We take a look into the...2023-09-0735 minManufacturing Masters PodcastManufacturing Masters PodcastEpisode #13: We've Got To Increase Sales By 10%What do you do when your CFO tells you, “We’ve got to increase sales by 10%! GO!”Before you stress out (because you know you’ve been busting your bahooky already and you can only spread yourself so thin) wipe that sweat off your brow and listen to this episode of the Manufacturing Masters Podcast with expert Ken Cheo from MySalesCoach.And, if you’re the CEO or CFO, have your team listen to this one!Ken's got your back with: - the right questions to ask first- the strategy that will make the differe...2023-09-0538 minInside The ScaleUpInside The ScaleUpKevin Beales - My Sales CoachWhat does it look like to have not just one successful startup exit, but two and then decide to go all in on a third startup? In this conversation with Kevin Beales founder of MySalesCoach, we discuss not just one but three startup journeys and look at two different types of acquisition as well as many of the lessons learned along the way. 2023-06-0554 minB2B Sales PlaybookB2B Sales PlaybookProblem Prospecting - The Discovery Strategy Playbook - w/ Mark Ackers, MySalesCoachIn this podcast, our host, Joe Ducarreaux, picks the brains of industry experts, innovators and sales leaders to draw up a series of playbooks full of actionable tips and tricks for you to take away and run with!For this episode, Joe was joined by Mark Ackers, Head of Sales at MySalesCoach, who took some time out of his holiday to offer up some expertise when it comes to prospecting! Discovery can be tricky when prospects are scarce, so Mark comes in to off some practial advice you can apply to your strategy.Enjoy!2023-05-1930 minThe Sales Consultant PodcastThe Sales Consultant PodcastSales Coaching: The Practice & The Journey with Neil BhuiyanNeil Bhuyian is the Founder of HappySelling.io, the Host of The SDR DiscoCall Show, he has worked with over 500+ reps, and he has helped teams generate $20M in Closed Business.And in this episode we talk through:How he gets better as a sales coachHow he overcomes imposter syndromeHis approach when coaching low performers Shares the story about starting his consultancy and he reveals some very personal challenges that he was facing at the time which a lot of us can relate to. It’s an inspiring story of resilience and extreme mental fortitude.2023-02-241h 00Cold Call ConnoisseurCold Call Connoisseur7. Gatekeeper? Your personal data sourceIn this episode we review a call that gets blocked by a classic, 'They are not answering.'  What can you do in this scenario to make use of the person on the other end of the phone? Listen to John and Lewis sharing their thoughts!  If you want your calls to be reviewed publicly, you can submit them to ccc@exp-recruitment.com Alternatively, if you want John to review your calls you can submit them through MySalesCoach at https://app.mysalescoach.com/coaches/johnr2021-05-0312 minCold Call ConnoisseurCold Call Connoisseur6. 'You are gonna hate me...' with Guest Coach Mark Akers, RefractGuest Connoisseur Mark Ackers, Head of New Business at Refract joins Lewis and John to partake of Angus from ExP's call with possibly the best person you could hope to have answer your call.  You can find Mark on LinkedIn here: https://www.linkedin.com/in/markackers/  If you want to be coached by John, Mark or any other of the amazing sales coaches on the marketplace, you can access mysalescoach as mentioned in this episode at: http://www.mysalescoach.com/ If you want to have your call reviewed live on the podcast, you can contact us at ccc@exp-recruitment.co2021-04-1921 minCold Call ConnoisseurCold Call Connoisseur5. Criminal to not...In this episode Lewis and John review a call with a criminal mistake. Absolutely CRIMINAL.  If you want your call to be reviewed on the Cold Call Connoisseur you can email us at ccc@exp-recruitment.com If you want to have your calls reviewed privately, you can on app.mysalescoach.com/coaches/johnr2021-04-0509 min