Shows
Uncommon Sense - Tools to Improve your Work ForeverReporting and Reviewing PerformanceAre sales up this month? Have we produced more product this week than last week? Did we exceed our KPIs? Understanding how we’re performing against targets is a fundamental measure and is often reported using visual signals – green for ‘we’re doing great’, red for ‘we have a problem’.But what this system doesn’t tell us is how our performance is varying over time. Join PMI Director Consultant Warren Knight, as he talks about common cause variation, and how responding to every signal can lead to increased inconsistency and frustration in your processes. More reso...2024-12-1112 min
Leading for Business ExcellenceMaximising Inputs; Fuelling Growth; Balancing Value - PMI's Managing Partners DiscussTo celebrate 40 years of PMI transforming goals into results, this episode of Leading for Business Excellence focuses on the key challenges our leadership team see: maximising inputs, fuelling growth and balancing value.Host Susannah Clarke is joined by Rich Seddon, Kate Smith, and Rebecca Seddon to have a frank and open discussion about the challenges organisations face, how they can redefine their path, learn, build, and achieve their full potential.More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar...2024-12-1041 min
Project Management On The GoEpisodio 80 - Aurora Gualtieri e Dario Morandotti - Echi da Los Angeles, PMI GS 2024I principali contenuti ed i messaggi chiave del Global Summit 2024, l’evento mondiale del PMI che si è tenuto dal 19 al 21 settembre a Los Angeles.Di seguito i principali autori, testi, siti web citati nell’episodio: Strategia PMI:Next https://www.youtube.com/watch?v=qA54rZqI1rIAI Essential https://www.pmi.org/learning/ai-in-project-managementCognilytica https://www.cognilytica.comAfdel Aziz https://www.afdhelaziz.comMarita Cheng https://www.maritacheng.comMick Ebling https://www.notimpossible.com/Eventi futuri...2024-11-0531 min
Uncommon Sense - Tools to Improve your Work ForeverAgile Meets Lean Six Sigma: A Case StudyWhat would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together.PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedding developers within the improvement team, they fostered collaboration and developed a visual management interface using low-code tools. This approach improved efficiency in a logistics operation and avoided the cost of a new ERP system.Tune in to discover how combining Agile and...2024-10-1614 min
Uncommon Sense - Tools to Improve your Work ForeverWhat Is Agile Improvement?Do you ever wonder how some organisations adapt to change so effortlessly?PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can help organisations just like yours implement solutions quickly and effectively, using PDSA to refine and sustain progress, and thrive in dynamic environments.More resources on this topic:On Demand Webinar: Agile Improvement - Myth or Magic?Podcast: The Power of RetrospectivesOn Demand We...2024-10-0214 min
Uncommon Sense - Tools to Improve your Work ForeverHow To Get The Best Out Of Your Improvement TeamThink you already know how to unlock a team’s potential?Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team. Learn more about the delicate art of building strong relationships, how to uncover hidden strengths, and tips for navigating resistance to change, as Mark shares valuable insights that are the difference between a good team and a great team. More resources that you may find interesting:Blog: 5 Flochart Challenges You'll Want...2024-09-1811 min
Uncommon Sense - Tools to Improve your Work ForeverWhat Gets In The Way Of Adopting SPC?Your process data today is different from yesterday. But is an investigation worthy of your time?As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across your wider organisation?Whether you're facing resistance from teams, struggling with data overload, or unsure where to start, PMI Director Consultant Dennis Crommentuijn-Marsh tackles the real-world roadblocks you’re experiencing. Dennis shares practical strategies to ensure SPC adoption takes root and drives meani...2024-09-0413 min
Uncommon Sense - Tools to Improve your Work ForeverApplying Lean In Service“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.Packed with thought-provoking insights and actionable book recommendations, this is an unmissable episode for service industry professionals looking to enhance their Lean expertise. Related resources:On-Demand Webinar...2024-08-2112 min
Uncommon Sense - Tools to Improve your Work ForeverCommunicating Results with ImpactThe way you present your project achievements could be the difference between driving impactful change and losing your audience entirely.Delve into the critical art of effectively communicating results with PMI Director Consultant Dennis Crommentuijn-Marsh. Drawing from his extensive experience and lessons learned, he offers practical advice on structuring presentations for maximum impact. Gain valuable insights on customising language to resonate with your audience and aligning your message with key organisational metrics.Related resources:Brace for Impact!Celebrating Success, Learning from FailureDelivering Successful PresentationsMore from PMI:2024-08-0708 min
Uncommon Sense - Tools to Improve your Work ForeverUse X Matrix to Determine the Vital PrioritiesHow do you deploy a strategy effectively and ensure it makes the impact that will elevate your organisation?In the final episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly shares how you can transform your organisation's strategy into a clear, actionable roadmap that everyone can follow using the X matrix. This powerful visual management tool forms part of the Hoshin Kanri approach and plays a critical role in strategic alignment, communication, and measurement, ensuring your strategy not only reaches its full potential but drives outstanding results across the organisation.Are you ready to t...2024-07-2414 min
Uncommon Sense - Tools to Improve your Work ForeverA Model for Improvement at Any LevelHow will you know that your reinvigorated strategy is an improvement? Join PMI Partner Consultant Des Kelly in the next episode of our strategy-focused mini-series as he delves into the art of defining clear, actionable objectives. Discover how to harness the power of the 3 Question Model from Nolan and Provost to sharpen your strategy, as Des guides you through the essential questions: ‘What are we trying to accomplish?’, ‘How will we know that change is an improvement?’, and ‘What changes can we make that will result in improvement?’. Tune in to unlock the secrets to crafting a strategy that d...2024-07-2210 min
Uncommon Sense - Tools to Improve your Work ForeverOrganise and Sequence Improvement Ideas Using AD and IDDeveloping a successful strategy requires the transformation of abstract ideas into actionable plans, and this is where the Affinity Diagram and the Interrelationship Diagraph are invaluable.Join us for the sixth episode of our strategy-focused mini-series as we move on to top tools for establishing the end goals and objectives. PMI Partner Consultant Des Kelly reveals how AD and ID can foster consensus among senior leadership teams and pinpoint key drivers through converting qualitative insights into structured, strategic objectives. Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goal...2024-07-2012 min
Uncommon Sense - Tools to Improve your Work ForeverUse Force-Field to Understand the Perspectives, Actions and Consequences of ChangeAre you aware of the invisible forces shaping the success or failure of your organisation's strategic goals? PMI Partner Consultant Des Kelly delves into the transformative power of the Force Field Analysis tool as our strategy-focused mini-series continues. The conversation illuminates how this tool can uncover the driving and hindering forces that can significantly impact your organisation’s objectives. Highlighting the critical role of balanced group discussions and the inclusion of diverse perspectives, Des offers valuable insights into leveraging Force Field Analysis for strategic advantage.Are you ready to transform your strategy? PMI’s skilled consul...2024-07-1808 min
Uncommon Sense - Tools to Improve your Work ForeverEvaluate your strategic position with SWOTThe business landscape can make or break your strategy. So you need to understand the strengths, weaknesses, opportunities, and threats facing your organisation in order to make informed decisions, identify potential risks, and leverage your competitive advantages.In the fourth episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly continues his exploration of top tools for understanding the world in which we operate, showcasing SWOT Analysis as a powerful tool for evaluating your strategic position.Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assi...2024-07-1610 min
Uncommon Sense - Tools to Improve your Work ForeverUnderstand External Influences using PESTELUnderstanding the macro environment is crucial for effective strategic decision-making, and PESTEL is a tool for helping you do this.Join us for the next episode in our strategy-focused mini-series as PMI Partner Consultant Des Kelly discusses this comprehensive framework for analysing changes to the status quo, underscoring the necessity of using unbiased data to guide strategic choices.Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#stra...2024-07-1411 min
Uncommon Sense - Tools to Improve your Work ForeverCompetitive Analysis Through Porter's 5 ForcesAre you proactive in identifying the forces that influence your business environment?By understanding and leveraging these forces, your organisation can navigate competitive landscapes more effectively and make informed strategic decisions that drive success. Join PMI Partner Consultant Des Kelly as our strategy-focused mini-series continues with an exploration of Porter’s 5 Forces. Des explores how integrating Porter’s 5 Forces with other strategic tools will enhance the robustness of your strategic planning.Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from con...2024-07-1212 min
Uncommon Sense - Tools to Improve your Work ForeverStrategy and the Responsibilities of the Leadership TeamHow do you ensure your business strategy is well-crafted and adaptable to the ever-evolving business landscape?In the first of a strategy-focused mini-series that will explore specific strategic tools and techniques, Des Kelly, PMI Partner Consultant, breaks down the three pivotal phases of strategy that every Leadership team needs to master: strategic analysis, strategic choice, and strategy implementation.Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#stra...2024-07-1010 min
Uncommon Sense - Tools to Improve your Work ForeverAdapting VoC to Establish Voice of the BusinessHave you ever questioned if your work is truly aligned with your customer's needs?Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights on identifying barriers and setting meaningful objectives for sustainable success.Related resources:Podcast: Understanding The Voice of The Customer On Demand Webinar: Improving Through the Voice of the Customer Blog: Link Measures to The Voice of Your Customer 2024-06-2611 min
Uncommon Sense - Tools to Improve your Work ForeverPsychology Essentials That Leaders Need to KnowUnlock the power of intrinsic motivation to engage your team in change.Join PMI Director Consultant and experienced Executive Coach Warren Knight as he shares valuable insights into the psychology of change. You’ll discover practical tips for empowering your team to not only accept but wholeheartedly embrace change to achieve organisational goals.More resources you may find useful:On Demand Webinar: Leading Leaders: How to Organise your Organisation in Change Infographic: The Response to Change Model Podcast: How Effective Leaders Support a Learning Organisation More from PMI:2024-06-1214 min
Uncommon Sense - Tools to Improve your Work ForeverCommon Control Chart FallaciesNavigate the complexities of Control Charts with ease, as we clear up some common misconceptions. Drawing from years of experience reviewing, coaching, assessing, and approving projects, PMI Director Consultant Dennis Crommentuijn-Marsh reveals the most frequent mistakes he encounters so that you can recognise and avoid them in your own work. Whether you’re a seasoned pro or just starting out with control charts, this essential listen will enable you to confidently apply this key improvement tool to enhance your business processes.More resources you may find useful:Infographic: Control Charts - A Short Journey Thr...2024-05-2914 min
Uncommon Sense - Tools to Improve your Work ForeverEvolving to Control ChartsIs your data telling the right story? The shift from simple data tables to Control Charts is more than a mere change in data representation; it's a transformative step towards data-driven decision-making. This progression, PMI Director Consultant Dennis Crommentuijn-Marsh explains, stems from a growing awareness of variation and its impact on our processes.Join us for a powerful learning opportunity, as we share examples from clients around the world who have navigated the discomfort of evolving to Control Charts, and the profound insights they have revealed into their business performance.Here are some more resources on...2024-05-1515 min
Uncommon Sense - Tools to Improve your Work ForeverControl Charts: Walter Shewhart's Gift to QualityBeyond its value as a statistical tool, the Control Chart is a symbol of excellence in operational efficiency and quality management that has shaped the world of Continuous Improvement.As we celebrate 100 years of Control Charts, PMI Director Consultant Dennis Crommentuijn-Marsh explores the history of Shewhart’s enduring legacy and gift to quality. Here are some more resources that you may find interesting:On Demand Webinar: Understanding Performance Using Control Charts Blog: 5 Challenges of Embedding Control Charts in Daily Process Management On Demand Training: Lean Six Sigma Yellow BeltMor...2024-05-0115 min
Uncommon Sense - Tools to Improve your Work ForeverHow Effective Leaders Support a Learning OrganisationEffective leaders recognise that their organisation's ability to improve is fundamentally based upon its ability to learn. In this thought-provoking episode of Uncommon Sense, we delve into the transformative role leaders play in empowering teams to apply knowledge consciously, as PMI Director Consultant Warren Knight explains the changes you’ll need to make to transform learning from conceptual theory to embedded knowledge.Here are some more resources on this topic:Blog: Learn Knowingly On Demand Webinar: Celebrating Success, Learning from Failure Blog: I Didn’t Tell You Because You Didn’t Ask! ...2024-04-1713 min
Uncommon Sense - Tools to Improve your Work ForeverProcess Operators: Driving Continuous ImprovementProcess Operators are not just cogs in the machine. They’re the heartbeat of an organisation; executing core processes and directly influencing the value delivered to customers. Their work is vital, and as such, it demands a focus on standardisation, maintenance, and Continuous Improvement. Join PMI Senior Consultant Damion Albinson as he discusses the role of the Process Operator, including why it’s crucial that they’re engaged in standardisation and improvement activities, and the challenges of operators preferring to do things their own way.Here are some more resources on this topic:Podcast: Mastering...2024-04-0212 min
Uncommon Sense - Tools to Improve your Work ForeverMastering Process ManagementManaging processes is as vital as managing people for keeping the gears of performance well-oiled and aligned with organisational goals. Join PMI Senior Consultant Damion Albinson as he peels back the layers of effective process management and explores the iterative cycle of Standardise, Maintain, and Improve, and how mastering this triad can elevate your entire operation.Here are some related resources that you may find interesting:Podcast: Navigating Process Management Roles Video: Everyday Improvement Using Standardise, Maintain, Improve Blog: 5 Challenges of Embedding Control Charts in Daily Process Management More...2024-03-0610 min
Uncommon Sense - Tools to Improve your Work ForeverSystems Thinking From a Leadership PerspectiveImagine your organisation as an orchestra, where each section must play in harmony to create a beautiful symphony. This is the crux of Systems Thinking in leadership.Packed with thought-provoking examples and practical tips, this unmissable episode with PMI Director Consultant Warren Knight highlights the transformative potential of a Systems Thinking approach from your leadership team.Here are some related resources that you may be interested in: Blog: Why Self-Help Books Are Not for Me On-Demand Webinar: Systems Thinking in Leadership Podcast: Rising to Business Challenges with Improvement Strategist Estelle Clark Blog: 5 Things Every Lead...2024-02-2114 min
Uncommon Sense - Tools to Improve your Work ForeverNavigating Process Management RolesSuccessful process management requires a shift in mindset where everyone is empowered to think of their organisation as a collection of interconnected processes rather than isolated departments or functions. By embracing this process thinking approach and clearly defining process management roles, you can achieve greater efficiency, better customer satisfaction, and ultimately, improved performance.Join PMI Senior Consultant Damion Albinson as he talks about the concept of process thinking and the responsibilities of System Owners, Process Owners, Process Managers, and Process Operators in delivering improvement. Remember, the journey to excellence is continuous and starts with a single step – adop...2024-02-0713 min
Uncommon Sense - Tools to Improve your Work ForeverThe Power of RetrospectivesWe’re seeing a growing recognition of the power of reflection in today’s fast-paced world, where the delivery of improved performance through every project is more crucial than ever. Join PMI Director Consultant Sean Buckland for a timely reminder of the power of Retrospectives in helping Lean Six Sigma improvement teams overcome project challenges earlier and achieve better results.Here are some related resources that you may be interested in:On-Demand Webinar: Agile Improvement - Myth or Magic? Podcast: Key Steps to Project Planning On-Demand Webinar: PDSA your Work, your Project, your Programme 2024-01-2412 min
Uncommon Sense - Tools to Improve your Work ForeverWorking Successfully With Your SponsorWhatever kind of change project you're working on, a good relationship with your sponsor is essential, but it isn’t necessarily easy.PMI Director Consultant Sean Buckland is an expert on the practical aspects of working with project sponsors, so join us for an episode packed with insider tips on how to enable your sponsor to confidently address challenges and prioritise the needs of your project.Are you looking for more support on working successfully with your sponsor? Check out these additional resources:Podcast: How to Get The Best Out Of Your Sponsor Video: The...2024-01-1013 min
Uncommon Sense - Tools to Improve your Work ForeverManaging Variation in Customer Demand With HeijunkaIs your demand unpredictable and difficult to forecast? You can reduce this challenge and improve your business efficiency by implementing a level scheduling system. Mastered by automotive giant Toyota, Heijunka is a Japanese term for ‘level’ or ‘flat’. It’s about having complete visibility of the system and synchronizing the supply chain for a smooth flow of customer orders. Join PMI Director Consultant Barry Byrne as he delves into the art of Heijunka and confesses that monotony is liberating when it comes to scheduling!Here are some related resources that you may find interesting:Video: Value S...2023-12-2714 min
PMI Carolina SoundBytesS2E9 - David Mantica "Is AI Taking Over"?We've been away on a brief hiatus. Bringing you an extended episode today of 50 minutes.Host: Patricia CrawfordPMI CarolinaMedia Coordinator Guest: David ManticaVice President and General Manager of SoftEd US. David fuels his passion for developing empowered knowledge workers and aiding companies in developing their teams through training and coaching; equipping them with today's critical skills necessary for working effectively in this VUCA world.David brings to us 30 years of experience and over 700 speaking engagements. He inspires improved work practices in Marketing, Product Management, Project Management, Software Development, Execu...2023-12-1950 min
Uncommon Sense - Tools to Improve your Work ForeverWhat is Lean Six Sigma?Are you a Lean advocate, do you sit in the Six Sigma camp, or are you wondering what Lean Six Sigma is all about?Join us for a whistlestop tour back to the origins of Lean and Six Sigma, as PMI Senior Consultant Damion Albinson shares how these two complementary techniques have been brought together to create a powerful customer-centric approach which can deliver maximum impact through improving both efficiency and quality. Has this episode piqued your interest? Here are some more Lean Six Sigma essentials to explore:On Demand Webinar: Lean vs Six Sig...2023-12-1310 min
PMI Carolina SoundBytesS2E9 - David Mantica: Is AI Taking Over? (Promo)Host: Patricia CrawfordPMI CarolinaMedia CoordinatorGuest: David ManticaVice President and General Manager of SoftEd US. David fuels his passion for developing empowered knowledge workers and aiding companies in developing their teams through training and coaching; equipping them with today's critical skills necessary for working effectively in this VUCA world.David brings to us 30 years of experience and over 700 speaking engagements. He inspires improved work practices in Marketing, Product Management, Project Management, Software Development, Executive Management and other key areas of Technology and Business Operations.*VUCA = Volatile, Uncertain, Comp...2023-12-0500 min
Uncommon Sense - Tools to Improve your Work ForeverOverall Equipment Effectiveness (OEE) to Measure PerformanceDo you want to know how effectively your system delivers value to its customers? What are your measures for availability, productivity, and quality telling you?Join us as PMI Director Consultant Barry Byrne talks about OEE, and highlights the significance of having a robust data collection process, which allows for a better understanding of the “six big losses” when output isn’t as expected or on schedule.Want to know more about this topic? Check out these related resources:Podcast: System Transformation Using TPM On-Demand Webinar: Black Belt Tools with a Kick Video: Using the Kano M...2023-11-1513 min
Uncommon Sense - Tools to Improve your Work ForeverDr Deming - A Relevant Philosophy for Today? With Jan GillettIn this special episode of Uncommon Sense, we’re joined by former PMI Deputy Chairman Jan Gillett as we commemorate 30 years since the passing of the father of quality management, Dr. W. Edwards Deming.Jan vividly recalls the profound impact Dr. Deming had on him from their very first meeting at a conference in 1987. He shares how this encounter was a turning point, challenging his conventional thinking and inspiring him to make a difference in his own company.Join us as we dive into Deming’s lasting legacy in the business world and how his philo...2023-11-0113 min
Uncommon Sense - Tools to Improve your Work ForeverProcess Redesign and the 5RsThe 5Rs will help you work more efficiently and effectively, offering a structured way to analyse and improve processes. So, as you carry out your work today, think about this one simple question: is this process step delivering value to our end customer? If the answer is no - however important or necessary it might be - it is still some form of waste which we should seek to eliminate or minimise, PMI Director Consultant Sean Buckland reminds us. Join us for top tips and practical examples as we explore how you can make the mos...2023-10-1815 min
Project Management On The GoEpisodio 65 - Pierre Le Manh - The PMI vision for the project management futureThe PMI President vision on the future of Project Management, both as a profession and as a managerial discipline2023-10-0940 min
Uncommon Sense - Tools to Improve your Work ForeverKanban - Triggering Optimal Levels of InventoryKanban is all around us, although sometimes we don’t notice it. Its purpose is to provide a signal, in a Pull system, underpinning a just-in-time approach to work and avoiding overproduction and waste. It helps to ensure you have only what you want, only when you need it.Join PMI Director Consultant Barry Byrne as he talks about Kanban as a crucial communication method, helping to synchronise our entire system, from supply chain to the customer.Here are some more resources that you may find interesting:Blog: Creating Flow at the Car WashToolbox: 8 Wast...2023-10-0413 min
Uncommon Sense - Tools to Improve your Work ForeverSystem Transformation Using TPMJoin us as we dive into the fascinating world of Total Productive Maintenance (not to be confused with Total Preventative Maintenance), and its game-changing impact on business operations.Whether you’re in the manufacturing or service industry, every cog in the machine plays a vital role in optimising value stream flow and achieving TPM excellence. PMI Director Consultant Barry Byrne explores the need for a mindset shift among employees to create the culture of collaboration that’s crucial for success, the power of harnessing data to make informed decisions in TPM implementation, and what you need...2023-09-2014 min
Uncommon Sense - Tools to Improve your Work ForeverThe Utilisation Measure – Aligning to Flow and Lean PrinciplesA gauge of work completed compared to available capacity, the Utilisation Measure is a commonly used Key Performance Indicator. But in this thought-provoking Uncommon Sense episode, PMI Senior Consultant Damion Albinson sheds light on how this measure, while popular, can sometimes hinder the achievement of flow in Lean businesses.Sharing a compelling case study to illustrate, Damion explains how the Utilisation Measure's focus on constant busyness can lead to inefficiencies and missed opportunities. So listen now to hear more on why your organisation should prioritise flow over utilisation to achieve results.Interested to learn more? Her...2023-09-0611 min
Uncommon Sense - Tools to Improve your Work ForeverThroughput Yield: Right First Time?It’s one of the top 3 calculations that supervisors and managers should have at their fingertips, according to PMI Director Consultant, Barry Byrne. Throughput yield - the percentage of work completed successfully at any given process step – is a crucial metric when striving for perfection.Join Barry as he discusses the hidden costs of defects and rework, including implications for improving customer experience, and shares an enlightening example of how yield analysis can uncover upstream causes of productivity issues.Here are some related resources to support your improvement work:On Demand Webinar: Rework – The Hidden F...2023-08-2314 min
Uncommon Sense - Tools to Improve your Work ForeverDeveloping Customer Insight Using Value Proposition StatementsMore than just a tagline or a sales pitch, the Value Proposition Statement is a tool for alignment and clarity, serving as a compass, guiding us towards delivering what our customer truly values. And if your process isn’t delivering value to the customer? It should be turned off or redesigned to meet the customer’s needs, PMI Director Consultant Dennis Crommentuijn-Marsh tells us.Tune in for more top tips and practical examples as we discuss Value Proposition Statements and how they impact business success.Here are more free resources to help you construct your Value...2023-08-0914 min
Uncommon Sense - Tools to Improve your Work ForeverUnderstanding the Voice of the CustomerDirect, indirect, internal, external, regulatory, people who think they’re customers because they have authority, and ironically, customers who don’t even know that they’re customers. Identifying the true customer(s) of a process from amongst an array of possibilities is key to the effective use of this tool for uncovering improvement opportunities.Join PMI Director Consultant Sean Buckland as he explores this challenge and shares fascinating examples of using Voice of the Customer to reveal what a customer truly values, even when they may not know it themselves. Don’t miss his explanation of the difference...2023-07-2615 min
Uncommon Sense - Tools to Improve your Work ForeverMood's Median Test and ANOVAHow do you know that performance data is accurate? Are you sure there aren’t, in fact, a series of processes hiding behind your process, distorting your measurement results?Mood's Median Test and ANOVA are statistical tools that will give you confidence in your measures, helping you to focus your improvement work.“I can’t imagine working on an improvement project without them”, PMI Director Consultant Sean Buckland tells us, as he demonstrates how they help us to understand complex systems, and shares his 3 top tips for helping you to apply these clever tools to best effe...2023-07-1215 minPMI Carolina SoundBytesS2E8 - Coach Shaw Tells Us What It Really Takes To Be A Leader (Promo)Host: Patricia CrawfordPMI CarolinaMedia CoordinatorGuest: Coach Keith ShawA Fortune 500 experienced executive coach and consultant, certified human resources leader, former university professor, certified leadership training facilitator and DISC behavior style analyst with 30 years of experience who helps organizations create great work environments by developing a championship mindset, improving personal development, and developing world-class management skills and leadership practices which help managers become trusted, confident and well-prepared leaders that connect, engage and deliver amazing results. He is passionate about this topic because it helped him find his way from poverty to prosperity. He w...2023-06-1500 min
Uncommon Sense - Tools to Improve your Work ForeverHow to Get The Best Out of Your SponsorEnsure a productive and successful partnership with your sponsor and achieve more with your next improvement project.PMI Director Consultant Warren Knight shares his 5 top tips on what you need from your sponsor, plus how to build a strong relationship with them so that together you can achieve your project goals.Want to know more about this topic? Check out these related resources:On Demand Webinar: Sponsoring Projects for Success Download: Project Charter & Contract Template Video: The Role of the Sponsor in Successful Performance Improvement More from PMI: Dive into our...2023-06-1414 min
PMI Carolina SoundBytesS2E8 - Coach Shaw Tells Us What It Really Takes To Be A LeaderHost: Patricia CrawfordPMI CarolinaMedia CoordinatorGuest: Coach Keith ShawA Fortune 500 experienced executive coach and consultant, certified human resources leader, former university professor, certified leadership training facilitator and DISC behavior style analyst with 30 years of experience who helps organizations create great work environments by developing a championship mindset, improving personal development, and developing world-class management skills and leadership practices which help managers become trusted, confident and well-prepared leaders that connect, engage and deliver amazing results. He is passionate about this topic because it helped him find his way from poverty to prosperity. He w...2023-06-1333 min
Uncommon Sense - Tools to Improve your Work ForeverScatter Diagrams For Visualising RelationshipsAvoid wasting time on ineffective improvement strategies by using scatter diagrams to visually prove or disprove your theories.PMI Senior Consultant Damion Albinson delves into the fascinating world of this underappreciated improvement tool to reveal why it’s invaluable for investigating variations in output. But beware – he also warns not to extrapolate beyond the data and stresses the importance of having enough samples.Learn more about using graphs to make an impact with these related resources:Video Series: Essential Green Belt Tools - Scatter GraphsBlog & Infographic: "If this is the question, what is the best gr...2023-05-3113 min
PMI Carolina SoundBytesS2E7 - Be a Leader in Your Own Right - Maura SweeneyHost: Patricia CrawfordPMI CarolinaMedia CoordinatorGuest: Maura SweeneyAmbassador of HappinessAccomplished speaker, podcaster and media guest. Named the Ambassador of Happiness by the UNESCO Center for Peace, she delivers fun, engaging and thought-provoking presentations designed for universal appeal.Most of us wait for "someone else" to step up, create improvement or forge a better world but few recognize we can become powerful influencers and catalyzers. Whether it's at work, in our communities or in our everyday interactions, we can all learn how to lead in our own rig...2023-05-2628 min
PMI Carolina SoundBytesS2E7 Meet the "Ambassador of Happiness" - Maura Sweeney (Promo)Host: Patricia CrawfordPMI CarolinaMedia CoordinatorGuest: Maura SweeneyAmbassador of HappinessAccomplished speaker, podcaster and media guest. Named the Ambassador of Happiness by the UNESCO Center for Peace, she delivers fun, engaging and thought-provoking presentations designed for universal appeal.Most of us wait for "someone else" to step up, create improvement or forge a better world but few recognize we can become powerful influencers and catalyzers. Whether it's at work, in our communities or in our everyday interactions, we can all learn how to lead in our own right.2023-05-2000 min
Uncommon Sense - Tools to Improve your Work ForeverEncouraging Divergent Thinking with Cause and EffectDo you need to identify potential causes of an undesirable effect or problem? Then you're in luck because in this episode of PMI's Uncommon Sense podcast, PMI Senior Consultant Damion Albinson talks about the Cause and Effect Diagram.To really get to the bottom of a problem it’s crucial to avoid jumping straight to solution mode, Damion warns us. Instead, focus on divergent thinking to generate a broad range of potential causes, before using PDSA to validate the most likely. Listen now for some great tips on how to get the most from this powerful tool.2023-05-1714 min
PMI Carolina SoundBytesS2E6 Leading With Heart - Emily GreenHost: Tiffany SettlesPMI CarolinaPrograms Director, North RegionGuest: Emily Green Marketing Agency Founder & CEOKeynote Speaker What does it mean to lead with heart? First, you have to know what you believe. What are your core values? How do those define your brand, mission, and help you make the right decisions? How do you define values and mission so they can be the backbone of your brand? Emily helps guide you in the process of cultivating and communicating your values. A PMI Carolina, North Region , post- talk disc...2023-05-0422 min
Uncommon Sense - Tools to Improve your Work ForeverKnowing Your Internal CustomerAll business improvement is geared around doing a better job for your end customer. But in reality, so much of what you work on isn’t directly affecting them, so it’s just as important to know your internal customer.In this episode, PMI Senior Consultant Damion Albinson talks about techniques for recognising who your internal customers are, and offers some great advice on how to understand their requirements.Want to know more about working with your internal customers? Check out these PMI resources:Toolbox: Flowcharts - A quick and easy step-by-step guide that helps...2023-05-0309 min
Uncommon Sense - Tools to Improve your Work ForeverKey Steps to Successful Project PlanningWe have an innate ability to manage our personal lives successfully, but as observed by PMI Director Consultant Barry Byrne, we’re sometimes reluctant to apply the same planning approach to our process improvement projects.Join Barry as he talks about the value of good project planning, its impact on the outcomes we’re looking to achieve, and its importance for project success.Listen out for his 3 key steps for effective project planning.Want to know more about project planning? Check out these helpful resources - available free of charge in the PMI K...2023-04-1914 min
Uncommon Sense - Tools to Improve your Work ForeverThe Who, the Why & the How of Engaging StakeholdersThe majority of problems you face in your organisation are likely to be systemic, manifest across multiple parts of the business, and will have a number of root causes. Therefore, it's essential to build great stakeholder relationships in support of your Process Improvement work.In our latest episode of Uncommon Sense, PMI Director Consultant Barry Byrne provides great insight into thinking about a constituency of system-wide stakeholders who you need to work with, and how to engage them effectively so that you can drive change and achieve great results.Could your stakeholders be b...2023-04-0514 min
Uncommon Sense - Tools to Improve your Work ForeverVisual Management: You Can't Manage What You Can't SeeWhen Visual Management is done well, it has a simple elegance about it that helps you to understand how to best manage your work.PMI Director Consultant, Sean Buckland, talks about taking the time to work out what really matters, and how you can use Visual Management to see performance at a glance, enabling you to focus on making the day-to-day work well.Feeling inspired? Here are some helpful resources to get you started:Implementing & Planning Visual Management & Performance Huddles Infographic Learning to See Using Visual Management & Process Confirmation On Demand WebinarWhat is...2023-03-0815 min
Uncommon Sense - Tools to Improve your Work ForeverQuick Wins For Early SuccessWe all love Quick Wins. And in the world of Process Improvement, they help you maintain motivation to get the maximum benefit and return for the work you do. But how do we define a Quick Win, and how are they different from fixing the overall process?Join PMI Senior Consultant Damion Albinson as he talks about identifying the small changes that can make significant impacts, and how to make sure you don’t miss out on your Quick Wins in pursuit of the Big Wins!More from PMI: Dive into our...2023-02-0814 min
Uncommon Sense - Tools to Improve your Work ForeverWhy Your Process Needs a SIPOCA SIPOC can reveal what you don’t know about your process, as well as gather together what you do. It’s very much about setting the context for the improvement work you’ll be undertaking, says PMI Director Consultant, Barry Byrne. So why is creating a SIPOC a step that’s so often skipped?Join us as we take a deep dive into this valuable tool, and discuss why your process needs a SIPOC.Create your SIPOC today. Here are some free PMI resources to help you get started:SIPOC Template DownloadEssential Green Belt Tools...2023-01-2512 min
Uncommon Sense - Tools to Improve your Work ForeverGoing to GembaSee for yourself how a process is operated by going to Gemba – ‘the real place’ where the work happens.PMI Director Consultant Dennis Crommentuijn-Marsh has certified scores of Lean Six Sigma projects and can easily recognise those which started with a Gemba Walk. To the improvement practitioner, it’s a positive enquiry to learn from the experts that run the process, but how do you handle the concerns of Process Operators who may fear repercussions or ulterior motives?Find the answer to this and many other tips and tricks for getting the most from your Gemba wal...2023-01-1113 min
PMI Carolina SoundBytes2023 Welcome! - President's MessageHappy New Year everyone! Our Board Members are so excited for 2023! We have lots of great programming planned. Soon, we'll be sharing each Board Members plans for the 2023 as we continue to drive forward and continue with our 4 Pillars 2-Year Strategic Roadmap. But first, a special announcement that you'll hear more about and see more of as we continue the rich tradition of our chapter, now going into our 38th year. We hope you embrace the change.Looking forward to seeing you soon!Rhonda V EvansPresident PMI Metrolina d/b/a P...2023-01-0102 min
Uncommon Sense - Tools to Improve your Work ForeverSelecting a ProblemThe starting point for any project-based improvement effort, your Problem Statement should be a concise description of the issue to be solved. Sounds simple, right? But using this fundamental tool correctly is a common stumbling block amongst practitioners, PMI Senior Consultant Damion Albinson tells us. So set your project up for success from the very start; join us as Damion shares real examples of what a problem statement is and isn’t, and how to make sure you get it right.Ready to kick off a new improvement project? Check out these helpful guides to get yo...2022-12-2814 min
Uncommon Sense - Tools to Improve your Work ForeverVisualising with Value Stream MappingWaste identification and elimination is a life’s work, but collate where your customer sees the value into a single visualisation of your end-to-end process, and you’ll have an extremely powerful tool to help you get started.Join PMI Director Consultant Barry Byrne, self-confessed super fan of the Value Stream Map, as he talks about the benefits of being able to see how your work works across functions to deliver exactly what your customer is looking for. But, he asks, where in our business system is the health of those cross-functional relationships nurtured - who's the guard...2022-12-1409 min
Uncommon Sense - Tools to Improve your Work ForeverPDSA and Disconfirming EvidencePDSA – Plan, Do, Study, Act – the iterative four-stage thinking model for delivering change.Contrary to common sense, this robust framework actually begins with ‘Study’, PMI Senior Consultant Damion Albinson reminds us. Study the situation and involve the people who operate the process to generate hypotheses with the potential for improvement. However, the sometimes uncomfortable truth is that disproving what we thought sounded perfectly plausible is when the real learning happens…Join Damion as he reveals the subtleties of the PDSA model, and how you may already have the disconfirming evidence you need. Hungry for more on P...2022-11-3015 min
Project Management On The GoEp55 Gloria Valli - PM-Ready, la certificazione PMI per i giovaniLa PM-Ready è una delle più recenti certificazioni del PMI, nata per introdurre gli studenti delle scuole medie e superiori al project management. Se ne parla mettendola anche a confronto con la CAPM®.2022-11-2411 minPMI Carolina SoundBytesS1E11 - Veterans Day Special with our Military Outreach TeamMilitary Outreach Team:David Pfleeger (Episode Host)Senior Account Manager, Sherpa https://www.linkedin.com/in/david-pfleeger-59554a44/Tabetha Gregory PMPProject Manager at Hyosung America https://www.linkedin.com/in/tabetha-gregory/ Rick Sabedra, PMP, CSSGB, ITIL v3, CCMPRetired and looking for my next vacation destinationhttps://www.linkedin.com/in/rick-sabedra-pmp-cssgb-itil-v3-ccmp-6601612/Emily Whitted, PMPManager at CapTech Ventures, Inchttps://www.linkedin.com...2022-11-2106 min
Uncommon Sense - Tools to Improve your Work ForeverTaking Out Waste May Not Make You LeanThe dogged pursuit of finding and eliminating the eight deadly wastes from your processes – it’s the classic Lean theory, with a proven track record for success.So the statement posed by PMI Senior Consultant Damion Albinson – “taking out waste may not make you Lean” is contentious at best. But consider this: where do your activities fit within the overall program of improvement, and how do you know that the changes you’ve worked hard to achieve haven’t caused a bottleneck in another part of the system?Join Damion as he thinks about Lean in the context o...2022-11-1612 min
Uncommon Sense - Tools to Improve your Work ForeverThe Humble ParetoAre you seeing so many opportunities for improvement that you just don’t know where to start?Don’t fall into the trap of prioritising projects where people are shouting loudest, or wasting time with complex cost-benefit analysis, PMI Director Consultant Sean Buckland tells us - you need the help of the humble Pareto Chart. Undervalued by many, this straightforward tool will help you to identify the vital few issues that you need to focus your improvement efforts on to generate the biggest wins.The benefits are wide and deep, so listen now to hear why y...2022-11-1614 min
Uncommon Sense - Tools to Improve your Work ForeverThe Process Mapping ApproachIt’s the number one tool for understanding how your work works. And the great news – it can generate success in any organisation, across any sector.Join PMI Director Consultant Barry Byrne as he draws on his extensive experience of helping clients to improve their operations, to talk to you about the value of Process Mapping. The real win with this tool, he tells us, is the body of knowledge and understanding that’s brought together to create a clear picture, shared by everyone who works in the process, of how the work as it stands today is carri...2022-11-0913 min
PMI Carolina SoundBytesS1E10 - Leadership Begins with You - How to A.M.P. UP Your game at work with Vidya RamanVidya Raman joins Cindy Wilson, PMP, CPA, Metro Director for a deeper dive into How to Thrive in Times of Uncertainty.Cindy Wilson, PMP, CPA (Episode Host)PMI Metrolina Programs, Metro DirectorDirector, Project Portfolio Manager at TIAAhttps://www.linkedin.com/in/cynthiawilsonVidya Raman (Episode Guest)Professional Speaker with Corporate Leadership experiencehttps://www.johncmaxwellgroup.com/vidyaraman/Abouthttps://www.linkedin.com/in/vidyaraman/Vinod Kumar, PMI Metrolina Director, Audio & Visual (PgMP, CSM) (Coordinator)PMI Metrolina Programs, Metro DirectorV...2022-10-1715 min
PMI Carolina SoundBytesS1E10 - Leadership Begins with You - How to A.M.P. UP Your game at work with Vidya Raman (promo)Vidya Raman joins Cindy Wilson, PMP, CPA, Metro Director for a deeper dive into How to Thrive in Times of Uncertainty.Cindy Wilson, PMP, CPA (Episode Host)PMI Metrolina Programs, Metro DirectorDirector, Project Portfolio Manager at TIAAhttps://www.linkedin.com/in/cynthiawilsonVidya Raman (Episode Guest)Professional Speaker with Corporate Leadership experiencehttps://www.johncmaxwellgroup.com/vidyaraman/Abouthttps://www.linkedin.com/in/vidyaraman/Vinod Kumar, PMI Metrolina Director, Audio & Visual (PgMP, CSM) (Coordinator)PMI Metrolina Programs, Metro DirectorV...2022-10-1400 min