Shows
LaunchPod | Product Management PodcastHow Zuora is Betting on Retention-Led Growth | Ken Houseman, VP of Product (Zuora)Today on LaunchPod, we’re talking with Ken Houseman, VP of Product at Zuora.
In this episode, we discuss:
Why even a 0.1% increase in churn can cause huge losses, and how to turn retention into a growth engine
How Zuora made payments so valuable that customers want to pay more - boosting revenue, margins, and customer retention
And how Ken used AI to slash prototyping time and unlock faster, smarter product development
Links
LinkedIn: https://www.linkedin.com/in/ken-houseman/
Zuora: https://www.zuora.com/
Resources
Subscribed: Why th...2025-07-2936 min
"Tech Finance" with Sasha Orloff: B2B Fintech | AI | Finance TechE50: Zuora CFO Todd McElhatton on Why 70% of Finance Stacks Hold Back GrowthThis week, Sasha Orloff and Zuora CFO Todd McElhatton discuss the growing complexity of finance operations and the critical role of AI in modern accounting. They talk about the insights from the 'Modern Finance Leader' report, strategies for overcoming legacy systems, and practical advice for finance leaders navigating technological change.
--
SPONSORS:
Notion
Boost your startup with Notion—the ultimate connected workspace trusted by thousands worldwide! From engineering specs to onboarding and fundraising, Notion keeps your team organized and efficient. For a limited time, get 6 months of Notion AI...2025-07-2139 min
The Neon ShowWhat Startups Can Learn from a $1.7B Co. Chief Information Officer | Karthik Chakkarapani, ZuoraAI is changing how companies build and scale. But most pitch decks haven’t caught up.Karthik Chakkarapani, CIO of Zuora, has heard plenty of startup pitches but only a few stand out. He shares why most pitches fall flat, how to fix them, and how to present both the founder and the company in a way that drives real interest.We unpack what should go into your 30-second elevator pitch, why “Time to Value” needs its own slide, and how to bring up AI without sounding like everyone else.SaaS is changing fast a...2025-07-111h 04
Atomic ConversationsKarthik Chakkarapani, CIO of Zuora | Driving AI-powered workplace transformationIn this episode of Atomic Conversations, Karthik Chakkarapani, SVP and CIO at Zuora, joins us to unpack what it truly means to transform the modern workplace experience — and how AI can play a pivotal role in that journey.In conversation with Team Atomicwork, Karthik shares how Zuora crafted a digital workplace strategy rooted in employee-centric design, a clear vision, and the power of AI. From understanding employee needs to selecting the right technology partner, this episode offers a practical guide for IT leaders looking to drive meaningful change.You'll also hear how the Atomicwork–Zuora part...2025-06-1138 min
Not Another CEO PodcastFounders, Keepers - Tien Tzuo - Zuora - Episode #48How do you scale yourself as your company scales? Tien Tzuo, Founder and CEO of Zuora, joins David Politis to share hard-won lessons from his journey building a category-defining SaaS company. In this candid conversation, Tien reflects on early team building, founder growth inflection points, strategic planning, and the leadership gaps many founders face as their companies mature. Drawing on his new book, Founders Keepers, he reveals why great founders often succeed in spite of themselves—and how to turn blind spots into leadership strengths. Takeaways:Category Creation and Team...2025-06-1056 min
Atomic ConversationsSangeeta Roy, VP of Digital Work Experience at Zuora | Agentic AI and the evolving nature of ITSMIn this exclusive episode of Atomic Conversations, Sangeeta Roy, VP of Digital Work Experience at Zuora, joins Lenin Gali, Chief Business Officer at Atomicwork, to explore how AI is reshaping enterprise operations from the inside out.Together, they unpack the rise of agentic AI and its transformative potential in moving organizations beyond traditional automation toward intelligent, anticipatory service management. From streamlining IT workflows to enhancing enterprise agility, their conversation highlights the strategic shifts required to stay ahead in the AI era.As Zuora partners with Atomicwork, Sangeeta also shares how this collaboration is enabling AI-driven...2025-06-0931 min
All Things NegotiationTien Tzuo, CEO of Zuora: A Negotiation Journey From Tech Founder to Public Company CEO.In this episode, Stan talks with Tien Tzuo, the CEO of Zuora, to discover the power of negotiations in both tech startups and public companies. Tien shares his journey from being an early employee at Salesforce to founding and growing Zuora into a public company. The discussion covers a wide range of topics including negotiating with employees, investors, and within organizational structures. Tien highlights the importance of understanding the other party's needs, internal team alignment, handling conflict, and maintaining a larger vision. He also discusses the transition from running a private company to a public one, and his current...2025-01-2149 min
Venture PassportTien Tzuo, CEO and Founder @ ZuoraIn this episode, Jack Richardson and Richard Armstrong sit down with Tien Tzuo to discuss his journey from Oracle and Salesforce to becoming CEO of Zuora. They explore Marc Benioff's influence and Tzuo's epiphany about the subscription model. The conversation highlights the challenges faced by CEOs during the shift to subscription models, with insights from Jason Lemkin and the impact of Spotify. They examine consumption-based pricing models, leadership evolution, and the role of funding partners. Tien shares strategies for board dynamics, sustaining motivation, and building company culture in preparation for IPO. The episode concludes with a quick-fire round on career...2025-01-2146 min
Law Subscribed(100) From Subscriptions to Total Monetization with Tien Tzuo of ZuoraTien Tzuo, CEO of Zuora and a pioneer in the subscription economy, shares his journey and insights on transforming traditional business models into subscription-based ones. With over two decades of experience, starting with Salesforce, Tzuo has been at the forefront of the shift towards recurring revenue models, advocating for their application beyond software to various industries. His company, Zuora, provides technology that assists businesses in adopting subscription models, catering to a wide range of clients from tech giants like Salesforce and Zoom to traditional companies like General Motors and The New York Times. In 2018, Tzuo authored the book “Subscribed” to d...2024-11-2253 min
Startup InsiderAlbatross & Zuora: Investments & Exits - mit Victor Hürbe und Said HaschemiWie verändert KI-basierte Personalisierung die Zukunft des E-Commerce? In dieser Folge von "Investments & Exits" spricht Jan Thomas mit Victor Hürbe, Associate bei Speedinvest, und Said Haschemi, Principal bei HV Capital, über die Finanzierungsrunde von Albatross und die Übernahme von Zuora durch Silver Lake und GIC.Das Schweizer KI-Startup Albatross hat in einer Finanzierungsrunde 3 Millionen Euro eingesammelt, angeführt von Redalpine mit Beteiligung von Daphni. Das Unternehmen nutzt KI-gesteuerte Personalisierung, um das Nutzerengagement in Bereichen wie E-Commerce und Medien zu transformieren und so Konversionsraten und Umsätze zu steigern. Die Gründer sind Experten, die zuvor bei Ama...2024-10-2228 min
PantheonAIBitcoin Nears $70K, GM’s $625M EV Investment, Gevo Inc. Surges 38%, Zuora’s $1.7B TakeoverEQAI Morning Briefing - October 17 | Bitcoin Nears $70K, GM’s $625M EV Investment, Gevo Inc. Surges 38%, Zuora’s $1.7B Takeover 🚀Welcome to today’s EQAI Morning Briefing! In this episode, we’re diving into the latest news making waves across finance, tech, and global markets. Here’s what you need to know:📉 U.S. Industrial Output Falls: A 0.3% decline in September due to the Boeing strike and hurricane disruptions. What does this mean for industrial recovery?🪙 Bitcoin Eyes $70K: Bitcoin hits $68K and investors are anticipating the next big move. Could this be the b...2024-10-1707 min
Can I Speak to Your (Product) Manager?Innovating From the Edges: Making Products for Underserved AudiencesThis episode features an interview with Dave Lankford, Former VP of Product of Advanced Innovation at Disney Streaming. In this episode, Dave shares with us:How innovation sets platforms a partReaching underserved audiencesConsidering global marketsThe importance of creating diverse teamsAnd so much more! Segment Timestamps: *(00:28) - Ship it or Skip it*(04:33) - PM Power Moves*(28:18) - Host Takeaways
>> Connect with Lukasz Weber & Kyle Kolich >> Learn more about Zuora2024-09-1231 minCan I Speak to Your (Product) Manager?Crafting the Ideal Streaming ExperienceThis episode features an interview with Anna Fine, Principal Product Manager at Peacock TV.In this episode, Anna shares with us:Focusing on user interestsHow to maintain customer engagementWhat it takes to stay relevant in the streaming marketCreating loyalty offersProviding seamless in-app experiencesSegment Timestamps:*(00:28) - Ship it or Skip it*(05:20) - PM Power Moves*(27:22) - Host Takeaways
>> Connect with Lukasz Weber & Kyle Kolich >> Learn more about Zuora2024-08-2331 minCan I Speak to Your (Product) Manager?Enhancing Conversation Intelligence with Advanced AIThis episode features an interview with Ryan Johnson, Chief Product Officer at CallRail. In this episode, Ryan shares with us:A good vs not so good agile transformation.Navigating the current pace of change.How CallRail is making call tracking better.The importance of developing alphas.And so much more! Segment Timestamps: *(00:22) - Ship it or Skip it: In-car microwaves and more*(05:44) - PM Power Moves: Meet Ryan, Chief Product Officer at CallRail*(35:18) - Host Takeaways
>> Connect with Lukas...2024-08-0838 minCan I Speak to Your (Product) Manager?A Deep Dive Into the Evolution of Online EducationThis episode features an interview with Anand Narayanan, Chief Product Officer at Simplilearn. In this episode, Anand shares with us:The landscape of modern education online (AI instructors included)Getting the model right for student successPain points = problem statementsThe major problem ed-tech has to solveHow to force the right decisions within teamsAnd so much more! Segment Timestamps:*(00:25) - Ship it or Skip it*(05:04) - PM Power Moves*(34:06) - Host Takeaways
>> Connect with Lukasz Weber & Kyle Kolich >>...2024-07-2539 minCan I Speak to Your (Product) Manager?Reimagining Product TeamsThis episode features an interview with Natalie Barnes, VP of Product Management and Product Design at Zumba Fitness. In this episode, Natalie shares with us:A behind-the-scenes look at the Zumba app’s developmentHow instructors AND students benefit from the appWhy the product team and technology team are one teamThe path of incentivizing users through curated programs for specific goalsAnd so much more! Segment Timestamps:*(00:32) - Ship it or Skip it*(04:03) - PM Power Moves*(30:58) - Host Takeaways
2024-07-1933 min
Thrivecast#36 — The ongoing PLG journey of Zuora, ft. Dana Yobst, Ex-Head of GrowthToday, we're excited to have Dana Yobst, the former Head of Growth at Zuora, join us to discuss Zuora's ongoing Product-Led Growth (PLG) journey. Dana has been instrumental in driving growth strategies at Zuora and brings a wealth of experience in go-to-market leadershipListen now on Apple, Spotify, Castbox, Google and YouTube.PLG at Zuora circa 2021* State of Affairs in 2021:* Market conditions had changed significantly.* Competitors were offering trials.* Buyers, especially developers, demanded hands-on experience over analyst reports and customer references.* Importance of PLG:2024-06-2240 minCan I Speak to Your (Product) Manager?The Power of Crowd-Sourced Product InnovationThis episode features an interview with Blanca Foncillas, Head of Product at Breathwrk. In this episode, Blanca shares with us:How Breathwrk stepped up to combat the effects on mental health post-COVID.Blanca’s vision of expanding their offerings to B2B.The effectiveness of innate curiosity and an interest in building a new offer.Specific use cases for the Breakwrk app.The catch-22 of gamificationAnd so much more! Segment Timestamps: *(00:29) - Ship it or Skip it*(05:13) - PM Power Moves*(34:12) - Host Takeaways 2024-06-2038 minCan I Speak to Your (Product) Manager?Understanding the DNA of Your Product OrgThis episode features an interview with David H. Miller, Product Coach and Adjunct Professor at Carnegie Mellon University.In this episode, David shares with us: how assessments play a crucial role in understanding the perspective of product managers and the dynamics within organizations, and how these assessments help make better decisions and strategic changes based on solid information. Segment Timestamps:*(00:25) - Ship it or Skip it*(06:45) - PM Power Moves*(35:48) - Host Takeaways Links:Sign your company up for Product Org DNA...2024-04-2540 minCan I Speak to Your (Product) Manager?Building Better Products: The Role of Innovation and CollaborationThis episode features an interview with Noah Manger, the Group Product Manager at Zapier. In this episode, Noah shares with us: collaborative operating practices aimed at boosting productivity, insights on multi-product management, and how to foster continuous improvement while avoiding delays caused by waiting for other teams to complete their tasks. Segment Timestamps:*(00:24) - Ship it or Skip it*(04:22) - PM Power Moves*(36:26) - Host Takeaways
>> Connect with Lukasz Weber & Kyle Kolich >> Learn more about Zuora2024-03-2841 minCan I Speak to Your (Product) Manager?Navigating Cultural Shifts and Leadership in AcquisitionsThis episode features an interview with Rupali Jain, the Chief Product Officer at Optimizely. In this episode, Rupali dives into the pivotal role of a CPO in driving and adapting to cultural shifts within organizations undergoing transformative changes. With a focus on leadership effectiveness, she shares advice on navigating acquisitions and leveraging the product perspective to foster a seamless integration.Host takeaways:Kyle: Embracing Cultural Shifts in Mergers and Acquisitions: It's important to be aware of and adapt to cultural changes during mergers and acquisitions. This is how you ensure a smooth integration of c...2024-03-1433 min
The Closers: Modern Revenue Accounting PodcastNavigating the Niche of Revenue AccountingThis episode features an interview with the hosts of the RevRec Gals Podcast, Natasha Castelli, Revenue Recognition Consultant at Apta Consulting Group, and Susan Holmes, Revenue Recognition Consultant at S. Holmes Consulting. In this episode, Natasha and Susan discuss how to foster a community that supports and educates its members while embracing the "revenue curious". You’ll hear from Natasha and Susan about the RevDesk initiative focusing on revenue accountants and the great work it’s accomplishing. The episode also touches on collaboration, learning from peers, and the evolving nature of an accountant’s career journey.Em’s...2024-02-2933 minThe Closers: Modern Revenue Accounting PodcastEmpowering Finance Teams with AutomationIn this episode, Julio Martinez, Co-Founder and CEO of Abacum, discusses the role of modern financial technology. He explores the many responsibilities of finance professionals today, the crucial role of efficient automation systems, and the importance of having processes alignment for operational efficiency. He shares that finance teams are being increasingly expected to drive efficiency and effectiveness in the business environment. Julio further sheds light on how AI fits into the finance world and warns against overestimating the immediate impact of AI on the industry, given many organizations still need to fix foundational issues before leveraging advanced technologies.2024-02-2932 minThe Closers: Modern Revenue Accounting PodcastListen, Learn, Lead: Mastering the Dynamics of Business RelationshipsThis episode features an interview with Jaime Dreikosen, CAO, Icertis.In this episode, Jamie talks about the importance of effective communication and strategic messaging within business partnerships. Em and Jamie delve into the crucial role of empathy in fostering successful business relationships, challenging stereotypes about its perceived absence in the workplace.Em’s Takeaways:Effective Communication and Strategic Messaging: The importance of clear communication and strategic messaging in business partnerships was underscored, emphasizing the need to articulate technology initiatives in a way that aligns with broader business objectives, particularly when seeking buy-in from CFOs or...2024-02-2937 minThe Closers: Modern Revenue Accounting PodcastThe Power of Clean Data, Automation, and CollaborationIn this episode, Roxanne Brady and Jesse Fillerup from the Connor Group discuss the transformative impact of accounting automation on businesses. They delve into the evolution of technology and its incorporation into various industries. Roxanne emphasizes the necessity for a mix of traditional and innovative tools to ensure business efficiency. Jesse further elaborates on the importance of cross-functional team collaborations and the need for a dynamic approach in revenue accounting. They both advocate for automating repetitive tasks, discussing the return on investment that comes from more reliable and efficient systems and processes. Em’s Takeaways:The top...2024-02-2241 minCan I Speak to Your (Product) Manager?Enhancing Gameplay through Niantic's Experiment-Driven ApproachThis episode features an interview with Mikey Chang, Group Product Manager at Niantic. In this episode, Mikey reflects with us on the vast user base and feedback he deals with at Niantic, emphasizing a data-driven approach, A/B testing, and the delicate balance of making incremental changes. Mikey provides insights into the unique dynamics of the gaming industry's business-to-consumer model, where users are both entertained and motivated to exercise, highlighting the challenges he faces in achieving this balance.Host takeaways:Kyle: Ready Up Feature Success Metrics: Mikey emphasized the importance of focusing on...2024-02-1542 min
Focus On BrandThe Debrief: ZuoraAfter more than a decade in business, Zuora was ready to expand its reach and needed a brand that would position it as the only choice for enterprises working to build, run, or grow a subscription solution in its industry. Former VP of Brand Experience at Zuora, Sergio Claudio, sat down with Focus Lab CEO Bill Kenney to reflect back on their work together. They discuss how brand is crucial to make people believe, the importance of a committed driver on a rebrand project of this scope, and why brand is a customer-centric investment.
See more of our work...2024-02-0650 minCan I Speak to Your (Product) Manager?A VC Approach to Product FrameworksThis episode features an interview with Dave Bottoms, General Manager & VP of Product at Upwork.In this episode, Dave shares with us:His VC approach (40/30/30) to product frameworksThe importance of a growth team focused on achieving a specific ROIHow to balance customer feedback and innovationHow to establish clear principles to guide decision-makingHost takeaways:Kyle: Dave really stresses the importance of adopting a framework to your product leadership, and I appreciate his venture capitalist mindset (40/30/30) when it comes to allocating resources strategically across the product portfolio.Our conversation also highlights the importance o...2024-01-1832 minCan I Speak to Your (Product) Manager?Product Pioneering: Strategies for Scaling from Ground ZeroThis episode features an interview with Vrushali Paunikar, Chief Product Officer at Carta.In this episode, Vrushali shares with us:Why she’s a disciple of Luca PacioliHow to get buy-in from your CEOHow she secured the green light for what is now a $100 million fundAnd so much more!Host takeaways:Kyle: It’s vital to know where your products come from. When Vrushali mentioned Luca Pacioli, my ears perked up! It’s so important to know the material and get into the history of where your products come from and why they ma...2024-01-0442 min
Open Source SustainabilityZuora: Rachael Claudio and Stéphane DierickIn this episode, dive into the sustainable world of Zuora, the enterprise software company revolutionizing environmental, social, and governance (ESG) practices. Join Alex as he discusses Zuora's holistic sustainability approach with key players Rachael Claudio, Director of Social Impact, and Stéphane Dierick, Senior Client Manager and ESG's Sustainability Work Stream Lead. Learn how Zuora engages employees, supports startups through Sustainability Subscribed, and envisions a future where businesses shift from ownership to usership. Discover the creative solutions and insights driving Zuora's impactful sustainability journey.
This podcast is powered by GreenPlaces. For help in reaching your company's su...2023-12-2131 minCan I Speak to Your (Product) Manager?Beyond Rapid Shipping: Thoughtful Product DevelopmentThis episode features an interview with Avantika Gomes, Group Product Manager at Figma. In this episode, Avantika shares with us:Assigning criteria for running beta successfullyBuilding products for an expanding audienceThe importance of listening to your user baseHow collaboration can help reduce inefficienciesAnd so much more! Host takeaways: Kyle: Being crisp on the problem. Collaboration is key, so when we have a good knowledge base and understand our personas we better understand their pain points and know where to start with mending them.Shipping fast and breaking stuff isn’...2023-12-1433 minCan I Speak to Your (Product) Manager?LLM Ops: Turnkey Solutions for End-to-End SupportThis episode features an interview with Saumil Shrivastava, Director of Product Management on the AI Platform team at Microsoft. In this episode, Saumil shares with us:The importance of community feedbackHow best to enable customers to build LLM apps quicklyWhen products need to be scenario-based and domain-specificAnd much more! Host takeaways:Kyle: Security and privacy are gravitating toward LLMs. When we look at LLMs for industries such as healthcare, we see the models become more vertical and specialized so we need to account for that in how we build.Strong PMs...2023-12-0730 minCan I Speak to Your (Product) Manager?Getting Back to Basics: The Power of Effective Communication and Continuous ImprovementThis episode features an interview with Thomas Fenrich, VP of Product Management at IKEA.In this episode, Thomas shares with us:Why AI needs to be grounded and purposefulThe importance of getting back to the fundamentalsCommunicating with impactThe endless benefits of testing internally FIRSTThe power of small, fast releasesAnd so much more! Host takeaways:Kyle: AI needs to be grounded: AI isn’t the end all be all. We need to be asking ourselves, How does AI actually help us in our businesses? How is it helping the customer? The answ...2023-11-1637 minCan I Speak to Your (Product) Manager?MASHUP: PM Insights from Google, BrainPOP, and GannettThis episode combines three of our favorite episodes to date, featuring interviews with:Krishan Gupta, Product Manager at Google (Google Nest)Eugene Song, VP of Product Management at BrainPOPAnd Bjorn Morton, Sr. Director of Product Development at GannettEpisode Timestamps: *(00:15) - Krishan Gupta, Google*(08:19) - Eugene Song, BrainPop*(20:48) - Bjorn Morton, GannettCheck out the resources for this episode:Listen to the full episodes with each of our awesome guests:Krishan Gupta, AI Empowered PM: How LLMs Reshape Product ManagementEugene Song, Exploring the Impact of Intangible V...2023-11-0238 minCan I Speak to Your (Product) Manager?How to Stop Failing Your Customers: Reduce AmbiguityThis episode features an interview with Micah Peterson, Chief Product Evangelist at ProcedureFlow, the next-generation Knowledge Management software designed to help companies visualize and navigate processes.In this episode, Micah shares with us:His simple but actionable tips for reducing ambiguity for customersWhat it takes to make consumable and democratized knowledge repositoriesLooking at customer obsession in a whole new wayAnd so much moreHost takeaways:Kyle: Be aware of where your processes break down: The rubber really hits the road where the links in our processes are weakest. Learning where those weak l...2023-10-1940 minThe Closers: Modern Revenue Accounting PodcastDeal Desk and the Perfect Accounting-Sales RelationshipThis episode features an interview with Matt Dobson, SVP, Chief Accounting Officer at Zuora, and Aaron Kerzner, Regional VP of Strategic Accounts at Zuora.In this episode, Matt and Aaron share with us how accounting and sales can work together to support business strategy and fuel growth, how alignment between sales and accounting makes teams more credible negotiators, and the importance of understanding that everyone is working toward the same goal: drive revenue.Em’s Takeaways:The best BFF relationship: sales and marketing: Not going to lie, when I was in the accounting group, I...2023-10-1244 minCan I Speak to Your (Product) Manager?Mastering Specific Use Cases with Generative AIThis episode features an interview with Randy Mercer, Chief Product Officer at 1WorldSync.In this episode, Randy tells us about 1WorldSync’s secret sauce for AI use cases as well as how to effectively generate compelling content with the help of AI. Randy also shares his best practices for mergers and acquisitions.Key Takeaways:Kyle: Content management: the benefit value prop: Tying your technology to a tangible ROI you can showcase, makes your products pop.How retailers fit into the supply chain: Having influence over SEO and keywords to maximize a product and...2023-10-0538 min
CPQ PodcastInterview with Kyle Kolich, VP & GM of Product at ZuoraIn this episode you hear from Zuora VP & GM of Product Kyle Kolich. Kyle has 20+ years of experience and was with companies like Accenture, Deloitte and Salesforce before he joined Zuora in 2011. He lives with his family in New York City, NY. Here he talks about Zuora CPQ, integrations with eCommerce solutions, AI, headless, open API and much more Subscribed Connect London - https://www.zuora.com/resources/events/subscribed-connect-london/ Kyle's Product Manager Podcast - https://plus.zuora.com/plus/can-i-speak-to-your-product-manager LinkedIn https://www.linkedin.com/in/kylekolich/ 2023-10-0132 minThe Closers: Modern Revenue Accounting PodcastSolving for Rev Rec Complexity of Modern Business ModelsThis episode features an interview with Jeff Johnson, Managing Director in the Consulting Services Practice at EY.In this episode, Jeff talks about his top three areas of focus when working with clients, why accountants should get to the table much earlier in the process, how to thoughtfully look at new business offerings through XaaS, and why it’s more imperative than ever to build a case for automation to reduce overall cost and increase efficiency. Em’s Takeaways:The top three areas of focus to work on with clients:Embracing new consumption models: all in...2023-09-2838 minCan I Speak to Your (Product) Manager?Optimizing the Consumption Experience for SubscribersThis episode features an interview with Bjorn Morton, Sr. Director of Product Development at Gannett.In this episode, Bjorn gives us an inside look at basic vs smarter models of delivering products to subscribers, helps us understand why print isn’t dead, and the importance of continuing to understand the customer experience. Bjorn also shares his perspective on the evolution of physical media into digital media, and how to continue optimizing the consumption experience for loyal subscribers.Key Takeaways:Kyle: Basic vs smarter models: how it used to be vs how it is...2023-09-2140 minThe Closers: Modern Revenue Accounting PodcastRevenue Automation Masterclass with PwCThis episode features an interview with Pete Schraeder, Partner at PwC.In this episode, Pete shares about how business models are evolving from ownership to usership, how automation augmentation is no longer just for the tech industry, and how he’s approaching right-sizing client solutions holistically. Pete also talks about grouping use cases and how it’s all about optimizing for business functionality.Em's Takeaways:Business models are changing from ownership to usership: There has been a trend in moving from ownership to usership and that changes the game of how businesses run. With that...2023-09-1441 minCan I Speak to Your (Product) Manager?Rule Number One: Ship Products and Make Customers HappyThis episode features an interview with Nathan Creswell, Head of Product at Isometric Technologies.In this episode, Nathan shares with us his journey of what it’s been like to enter into an entirely new domain in his career, the importance of shipping products and making customers happy, and how crucial it is to keep an open mind in everything you do.Key Takeaways:Kyle: Shipping products that make customers happy: Making sure products we create bring happiness to the end user is key. You want to make sure everything you’re doing...2023-09-0744 minThe Closers: Modern Revenue Accounting PodcastStanding Up Revenue Operations for a Multi-Billion Dollar BusinessThis episode features an interview with Jackie Meer, VP of Revenue Operations at Genesys.In this episode, Jackie shares with us her Rubik’s Cube approach to solving problems, how Genesys is utilizing automation, robotics and AI to transform their end-to-end process, and why it’s important to be an empathetic leader and bring your employees along for the ride.Em’s Key takeaways:Embracing “Opportunity to Renewal”: The amount of data upstream isn’t always captured through “Quote to Revenue”; it really is a holistic process. Making sure that we’re capturing all the data and that...2023-08-3134 minCan I Speak to Your (Product) Manager?Streamlining Processes Through Tech-Driven InnovationThis episode features an interview with Ben Ellison, Sr. Director of Product at Sam’s Club.In this episode, Ben helps us understand how he and his team are leaning into technology to create better products, shares different use cases for prioritization frameworks, and what it has looked like integrating tools and teams to enhance the Sam’s Club customer experience.Key TakeawaysKyle:Exploring the genesis of innovative products leads to solutions: Our customer problems can help us come up with an innovative solution to those problems.Overcoming the fox holes and...2023-08-2434 minThe Closers: Modern Revenue Accounting PodcastProspect to Disclosure is a Cycle, Not a ProcessThis episode features an interview with Andrew Dailey, Managing Director with MGI Research. In this episode, Andrew shares why real change only happens when an organization has strong leaders, the importance of data quality and the timeliness of data, and how inflation is impacting organizations today. Andrew also speaks into why he believes critical thinking is king and how he’s actively working to help companies evolve well in a time of constant and fast paced change. Key Takeaways:Prospect to disclosure isn’t a linear process, it's a cycle: The concept of order to cas...2023-08-1738 minCan I Speak to Your (Product) Manager?Exploring the Impact of Intangible Value that Makes Products MeaningfulThis episode features an interview with Eugene Song, VP of Product Management at BrainPOP.In this episode, Eugene reminds us that we have to put in the hours to be good at something new, shares what he believes to be the most valuable trait of a PM, and what it was like working in edtech during a time where teachers and parents relied fully on digital learning resources. Eugene also talks about BrainPOPs secret sauce and how to evaluate the intangible spirit of a product.Key TakeawaysKyle: Invent with instinct, validate w...2023-08-1040 minThe Closers: Modern Revenue Accounting PodcastDo NOT Automate What You’re Doing in a SpreadsheetThis episode features an interview with David Lopez, Director in the Accounting Advisory practice at CFGI. In this episode, David speaks into setting up systems that help teams respond quickly and efficiently when things inevitably change in business, what agility looks like in the financial space, and how accountants are more than a back office function.Key Takeaways:The modern accountant is agile and acts as a strategic partner to an organization.Data is vast and available everywhere in real time, and accounting professionals miss opportunities to make strategic decisions when they don’t uti...2023-08-0330 minThe Closers: Modern Revenue Accounting PodcastSustainability Beyond ESG ReportingThis episode features an interview with David Wray, President of DFCG International Group.In this episode, David shares with us the work that needs to be done with sustainability reporting and how it’s connected to financial reporting, how to keep businesses and CFO’s responsible for monitoring modern slavery in the supply chain, and how we all have a part to play in making a difference for the next generation.Key Takeaways:It’s important to take into context how different cultures and parts of the world view and define “child labor” or “slavery” in...2023-07-2036 minThe Closers: Modern Revenue Accounting PodcastAccountants Need to Be Assertive When It Comes to TechnologyThis episode features an interview with Jotham Ty, a proud accountant and the CEO of Gappify.In this episode, Jotham helps us understand how accountants can be the value center for businesses, how automation technology can help the field to eliminate mechanical tasks, and what the industry can do to support and nurture the new generation of accountants.Key Takeaways:Automation opportunities help to reduce the mechanical workload accountants are currently bogged down with.AI cannot be strategic. Based on the nature of how accountants have to apply roles and understand business context, AI...2023-07-2029 minCan I Speak to Your (Product) Manager?AI Empowered PM: How LLMs Reshape Product ManagementThis episode features an interview with Krishan Gupta, currently a Product Manager at Google where he leads Software for Nest Thermostats.In this episode, Krishan shares his key tips for shipping hardware in an uncertain environment, the importance of knowing your individual personas and what they need, and how understanding your north star metrics sets your team up for long-term success. Krishan also shares with us his ideas for how LLMs are reshaping AI products and the specific elements product managers should be aware of when working with AI.Key Takeaways:During uncertain times...2023-07-2037 minThe Closers: Modern Revenue Accounting PodcastStepping Outside of Traditional Revenue Accounting RolesThis episode features an interview with Adam Greenson, Sr. Revenue Manager at Biscom.In this episode, Adam shares about his experience moving out of public work and into the private sector, what it means to step out of a traditional accounting role to partner with a business, and what he sees as the key qualities and skills for a successful revenue team.Key Takeaways:Understanding how your data is collected and used is the first step in creating effective financial strategies for long-term growth.Taking the time to work through individual problems intentionally instead...2023-07-2034 minCan I Speak to Your (Product) Manager?Innovative Problem SolvingThis episode features an interview with Akhil Keshap, Sr. Product Manager at eBay.In this episode, Akhil shares his personal story of coming to the US and its challenges, his unique perspective on what innovation means and looks like, how he and his team approach breaking through analysis paralysis and so much more. Key Takeaways:True innovation is continuing to make incremental changes to your existing core products. If you wait for the perfect solution, it will never come, so you have to build a solution that fits.Thinking from an outcome perspective puts y...2023-07-2043 minCan I Speak to Your (Product) Manager?TRAILER - Welcome to Can I Speak to Your (Product) Manager?: The Nitty Gritty with Your Favorite PMsWelcome to "Can I Speak to Your (Product) Manager?" the go-to podcast for product leaders looking to stay ahead of the curve in today’s fast paced business landscape. Join us as we explore the latest trends, best practices and challenges facing product managers today. From ideation to launch, we’ll cover everything you need to know to build successful products and teams. But this podcast isn’t just about learning - it’s also about building a community of product managers who can share their successes, failures, and maybe even a few hilarious stories.So grab a...2023-07-1801 minThe Closers: Modern Revenue Accounting PodcastTRAILER - Welcome to The Closers: Modern Revenue Accounting PodcastWelcome to “The Closers: Modern Revenue Accounting Podcast”. This is the show for accountants by accountants, where we have unfiltered conversations with the world’s most innovative CAOs, controllers, revenue accounting leaders and industry experts.We’ll dive deep into strategic and tactical insights that will help you elevate the role of accounting in your organization, be a more impactful partner to the business and grow in your career.If you want to hear what modern revenue accounting looks like today and what’s coming next, tune into “The Closers” and join the conversation. Brought to you by Zuor...2023-07-1801 min
Digitally CuriousS5 Episode 10: John Phillips from Zuora on the subscription economyI’ve been guilty of quoting the phrase “The subscription Economy” many times over the last few years without really knowing who coined it - its origins are actually with Tien Tzuo, CEO of Zuora.To explain more, I was joined by John Smith Phillips, Senior Vice President of SVP Sales & General Manager, EMEA at Zuora on the latest Actionable Futurist Podcast.We looked at how subscription services might adapt in the future and looked at how John and his clients are currently moving towards a recurring revenue model.Zuora has helped businesses in all...2023-03-3139 min
Unchurned - The No. 1 podcast for Customer SuccessHow to Develop a “Holistic Approach” to Customer Success ft. Jeremy Evans (Zuora)Jeremy Evans has spent about as much time leading customer success teams as anyone you’ll find.Jeremy is the SVP of Customer Success at Zuora, a SaaS company focused on helping subscription services manage their businesses. Prior to Zuora, he also led CS teams at Entelo, New Relic Inc., and Marin Software. In short: he knows CS like the back of his hand. And that’s what made him such a great guest on the latest episode of Unchurned. Here’s a quick rundown of the topics Jeremy spoke to UpdateAI...2023-01-0425 min
The Modern People Leader: Forward-Thinking HR70 - Valerie Jackson (Chief Diversity Officer, Zuora) & Laura Robblee (CHRO, Zuora) on their flourishing CHRO <> CDO relationshipZuora’s Laura Robblee, CHRO, and Valerie Jackson, Chief Diversity Officer, joined us on The Modern People Leader.
We talked about why their CHRO/CDO partnership works so well and how they’re laying the foundation for a new Zuora.
Timestamps: their favorite thing about working with one another (16:40), prioritizing diversity and inclusion at Zuora (21:50), why having both the CDO & CHRO reporting to the CEO works for them (25:08), the swim lanes for Human Resources & DEI at Zuora (30:00), why diversity is a measure of organizational health (37:39), why their leadership playbook is a big focus for them right...2022-07-2455 min
Listening PostEp. 273: A Conversation with Zuora (tkr: ZUO) co-founder & CEO Tien Tzuo Podcast: TEK2day Podcast (LS 24 · TOP 10% what is this?)Episode: Ep. 273: A Conversation with Zuora (tkr: ZUO) co-founder & CEO Tien TzuoPub date: 2019-04-09Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationThe Subscription Economy - Our Conversation with “Subscription Economy” Pioneer and Zuora (tkr: ZUO), co-founder and CEO Tien Tzuo. Look for the full article tomorrow at TEK2day.com
Tien's book "Subscribed": https://www.amazon.com/Subscribed-Subscription-Model-Companys-Future/dp/0525536469
Zuora's Subscription Economy Index ("SEI"): https://www.zuora.com/2018/09/19/the-subscription-economy-index-update-fall-2018/
CEORater Profile: https://www.ceorater.com/ceo/956/923/Tien-Tz...2021-07-2424 min
Listening PostTien Tzuo - Founder at Zuora - The Subscription Economy Podcast: Pattern Recognition - Investing in the Future (LS 39 · TOP 2% what is this?)Episode: Tien Tzuo - Founder at Zuora - The Subscription EconomyPub date: 2019-01-01Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarization Welcome to the Subscription Economy: an age defined by customer happiness, perpetual product improvements, and more resilient business models. Tien Tzuo, CEO and Founder of Zuora ($2 billion market cap), joins us to talk through why shifting from a product-centric sale to a customer-centric subscription is so compelling and how companies like Adob...2021-07-2424 min
Listening PostTalking With Tien Tzuo, CEO of Zuora Podcast: Mission Daily (LS 48 · TOP 1% what is this?)Episode: Talking With Tien Tzuo, CEO of ZuoraPub date: 2018-07-03Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationIn this episode, we talk with Tien Tzuo, the founder and CEO of Zuora. We cover his new book, Subscribed, and how subscriptions can change business for the better. We also talk about stories about his early days at Oracle, Salesforce, and how he built a massively successful publicly traded technology company. The Mission also publishes the#1 new...2021-07-2438 min
Listening PostHow to Tell Your Company’s Story (Tien Tzuo, Co-Founder/CEO of Zuora) Podcast: B2BaCEO (with Ashu Garg) (LS 45 · TOP 1% what is this?)Episode: How to Tell Your Company’s Story (Tien Tzuo, Co-Founder/CEO of Zuora)Pub date: 2018-11-15Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationTien Tzuo, Co-Founder and CEO of Zuora, tells me how he tells his company’s story when he pitches to customers and investors and how to scale up to $1 billion.___Tien’s bookhttps://www.zuora.com/subscribed/author/Zuora prepares for its IPO2021-07-2434 min
Listening PostZuora and Integrate Podcast: Zero to IPO (LS 46 · TOP 1% what is this?)Episode: Zuora and IntegratePub date: 2020-06-25Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationYou’ve finally built the company of your dreams. You’re not yet public, but you’re not in startup mode anymore and are hungry for more. So how do you navigate this next stage of growth? How do you refine your leadership skills, and successfully expand into global markets? In this episode of Zero to IPO, Tien Tzuo, founder and CEO of Zuora...2021-07-2431 min
Listening Post57 - Tien Tzuo, Zuora CEO: Inventing an Engine for the Subscription Economy Podcast: Fortt Knox (LS 38 · TOP 2% what is this?)Episode: 57 - Tien Tzuo, Zuora CEO: Inventing an Engine for the Subscription EconomyPub date: 2017-12-17Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationWe used to buy things. Remember that? Hard drives, hit singles, our favorite movies. But for now at least, the hot trend is subscriptions.
Instead of buying hard drives, we subscribe to cloud storage from Amazon, Google, Microsoft or Dropbox. For music there’s Spotify. For movies there’s Netflix. And it seems a new sub...2021-07-2438 min
Listening PostWhat does the future hold for the subscription economy? with Tien Tzuo, Zuora Podcast: The SaaS Revolution Show (LS 40 · TOP 2% what is this?)Episode: What does the future hold for the subscription economy? with Tien Tzuo, ZuoraPub date: 2020-10-13Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationTien Tzuo (CEO, Zuora) joins Alex Theuma on The SaaS Revolution Show. They're looking at what the future holds for the subscription economy. Tien also shares how he prioritises learning, to become the best CEO he can be, as well as the biggest lessons he's learned from this challenging year. Check out the...2021-07-2425 min
Listening PostOutcome Focus at Scale: Zuora’s OKR Story w/ Tien Tzuo Podcast: The OKR Podcast (LS 33 · TOP 5% what is this?)Episode: Outcome Focus at Scale: Zuora’s OKR Story w/ Tien TzuoPub date: 2019-12-05Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationZuora CEO Tien Tzou and Deidre discuss the inverse relationship between a company’s growth and its alignment. As a company scales up, alignment on outcomes often goes down -- the strategy doesn't trickle through the new layers and most people get further from customer. Zuora's OKR program reconnects people to the outcomes they drive for custom...2021-07-2411 min
Listening PostZuora CEO Tien Tzuo Podcast: The Bigger Narrative (LS 34 · TOP 5% what is this?)Episode: Zuora CEO Tien TzuoPub date: 2020-09-01Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarization
I finally meet the architect of The Greatest Sales Deck I’ve Ever Seen. My mom is also impressed by Zuora’s “usership” narrative.The podcast and artwork embedded on this page are from Andy Raskin, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc. 2021-07-2423 min
Listening PostThe Future of the Subscription Economy — An Interview with Zuora CEO Tien Tzuo Podcast: Futurum Tech Webcast (LS 26 · TOP 10% what is this?)Episode: The Future of the Subscription Economy — An Interview with Zuora CEO Tien TzuoPub date: 2021-03-19Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationOn this episode of the Futurum Tech Podcast – Interview Series I am joined by Tien Tzuo, CEO of Zuora, a cloud-based subscription management platform. Zuora enables any company in any industry to be part of the subscription economy, which Tien believes is the future of the business world — and I have to agree.2021-07-2427 min
CFO THOUGHT LEADER715: Blazing a New Strategic Path | Todd McElhatton, CFO, ZuoraAmong the growing number of finance leaders who can be classified as cloud computing CFOs, few have arguably stayed in step with the parade of cloud opportunities longer and with more brand muscle behind them than CFO Todd McElhatton of Zuora. For the past two decades, McElhatton has been finance’s cloud point man for some of the biggest names in tech as the technology developers have shifted their offerings from on-premise to in-the-cloud solutions. Turn back the clock to 2001, and McElhatton is joining Hewlett-Packard’s finance team, where he serves as a vice president of f...2021-07-0741 min
Futurum Tech WebcastThe Future of the Subscription Economy — An Interview with Zuora CEO Tien TzuoOn this episode of the Futurum Tech Podcast – Interview Series I am joined by Tien Tzuo, CEO of Zuora, a cloud-based subscription management platform. Zuora enables any company in any industry to be part of the subscription economy, which Tien believes is the future of the business world — and I have to agree. Our discussion centered on how Zuora is furthering their vision of “The World Subscribed” by delivering software that is a central system of record architected for dynamic, recurring subscription business models. It was an excellent conversation and one you don’t want to miss.2021-03-1927 min
The Product Marketing ExpertsCross-Functional Work with Natalie Louie, Senior Director of Product Marketing at ZuoraConnect with Natalie on Linkedin here: https://www.linkedin.com/in/natalielouie/Join Natalie on Sharebird here: https://sharebird.com/profile/natalie-louieQuestions we cover in this episode: Tell me about your career path to becoming a PMM? What does product marketing look like at Zuora - what teams are you key partners? How do you think about goals? Do you have product and marketing goals? How do you work with sales? What are the biggest challenges about being so cross functional? How do you build a strong relationship with fellow directors and leadership?I liked...2020-12-1635 min
The Investor WayEpisode 12 - Countryside, Future, Avon Rubber, Zuora & The Innovator's DilemmaIn this episode we discuss Countryside Properties, Future, Avon Rubber & Zuora. There is also a book review at the end of The Innovator's Dilemma by Clayton Christensen.
$avon $futr $csp $zuo2020-12-0640 min
Pipeline VisionariesHow to Use Storytelling to Drive Unprecedented Market Demand with Kyle Christensen, VP of Marketing at ZuoraThis episode features an interview with Kyle Christensen, VP of Marketing at Zuora. Prior to Zuora, Kyle served as CMO of 6Sense, SVP of Marketing at Invoca, and VP of Marketing at Responsys, where he drove the growth of the enterprise business up until the company's $1.5B acquisition by Oracle. On this episode, Kyle shares his demand gen master plan that starts with a marketing strategy that permeates the entire company and explains why the best brand storytelling attaches you to a narrative of overarching change much larger than the company itself.Key TakeawaysH...2020-11-1744 min
The SaaS Revolution ShowWhat does the future hold for the subscription economy? with Tien Tzuo, ZuoraTien Tzuo (CEO, Zuora) joins Alex Theuma on The SaaS Revolution Show. They're looking at what the future holds for the subscription economy. Tien also shares how he prioritises learning, to become the best CEO he can be, as well as the biggest lessons he's learned from this challenging year.
Check out the other ways SaaStock is helping SaaS founders move their
business forward:
🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland
Book you tickets: https://saastock-europe.com/tickets/
🇺🇸 SaaStock USA 2025: April 2026 | Austin, Texas
Join the waitlist: https://saastock-usa.com/
🤝 SaaStock Founder Membership: A private members group of B2B SaaS
founders between $100K - $10...2020-10-1325 min
The Bigger NarrativeZuora CEO Tien Tzuo
I finally meet the architect of The Greatest Sales Deck I’ve Ever Seen. My mom is also impressed by Zuora’s “usership” narrative.
2020-09-0123 min
The Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomSubscribing to the future with Zuora's Carl GoldWe hear from Carl Gold (Chief Data Scientist at Zuora) about how the subscription model is transforming legacy businesses, how companies can fight churn with data, and what Goldilocks can teach us all about growth.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.2020-08-2729 min
Spend Culture: Conversations on Spend Management, Procurement, and Finance LeadershipCategory Spend Management Lessons Learned from Zuora & Salesforce - Maria Centeno, Head of Procurement, ZuoraCategory Spend Management Lessons Learned from Zuora & Salesforce
In this episode, Maria Centeno, Head of Procurement at Zuora shares her learnings from her many years of strategic sourcing for tech giants such as Salesforce and eBay. She tackles how to best manage marketing and tradeshow spend, and how procurement can work with finance to make the best spending decisions.
Speakers: Maria Centeno, Head of Procurement, Zuora
Maria Centeno is the current Head of Procurement at Zuora, a publicly-traded enterprise software company that creates and provides software for businesses to launch and manage their su...2020-07-1645 minSpend Culture: Conversations on Spend Management, Procurement, and Finance LeadershipCategory Spend Management Lessons Learned from Zuora & Salesforce - Maria Centeno, Head of Procurement, ZuoraCategory Spend Management Lessons Learned from Zuora & Salesforce
In this episode, Maria Centeno, Head of Procurement at Zuora shares her learnings from her many years of strategic sourcing for tech giants such as Salesforce and eBay. She tackles how to best manage marketing and tradeshow spend, and how procurement can work with finance to make the best spending decisions.
Speakers: Maria Centeno, Head of Procurement, Zuora
Maria Centeno is the current Head of Procurement at Zuora, a publicly-traded enterprise software company that creates and provides software for businesses to launch and manage their su...2020-07-1645 min
Zero to IPOZuora and IntegrateYou’ve finally built the company of your dreams. You’re not yet public, but you’re not in startup mode anymore and are hungry for more. So how do you navigate this next stage of growth? How do you refine your leadership skills, and successfully expand into global markets? In this episode of Zero to IPO, Tien Tzuo, founder and CEO of Zuora, and Jeremy Bloom, co-founder and CEO of Integrate, discuss management styles (in the context of Olympic skiing and pro football), international expansion, and how to keep building during these not so normal times. 2020-06-2500 min
Mad Money w/ Jim CramerNext Week's Game Plan, Zuora CEO, & Centene CEOAfter a volatile week on Wall Street, Cramer's helping you digest the volatility and getting you set up for next week with his Game Plan. Then, as the digital shift continues, Cramer's talking to the CEO behind the subscription model, Zuora, to learn more about its recent earnings and its plans for the new digital economy. Plus, Cramer's checking in with Centene to get a read on the healthcare space amid the COVID-19 outbreak.
Learn more about your ad choices. Visit megaphone.fm/adchoices2020-06-1348 min
Faceless TraderZuora- Powering the Subscription EconomyJune 1,2020 We feature Zuora as a cheap SaaS company with customers such as Docusign, Zoom video Zendesk, Wall Street Journal. Financial Times. As the world shifts more on subscription models than the product economy, this is a company to look Further. More details inside our site www.awesome10x.com2020-06-0611 min
Sales in the Subscription Economy13: Rich Park of Zuora, walking the talk – doubling down on customer relationships!My guest today is Rich Park, Vice President of pipeline strategy & business development at Zuora. Rich holds degrees from UC Davis and the Peter Drucker School of Management. And though his career had humble roots, beginning as an SDR, he is coming at us now with over 20 years of experience in sales, consulting, and executive leadership. Rich lives just down the road from me in beautiful Denver. His favorite hobbies are white water rafting and sampling Colorado's numerous microbreweries.Connect with Rich on LinkedIn and Zuora.Rich's recommended resources:
Get in the Door Podcast
...2020-05-1454 min
Philipp Haas - investresearch Aktien Podcast2 profitable Megatrends in einer Aktie: Payment und Abomodell (Subscribed): Zuora Aktie2 profitable Megatrends in einer Aktie: Payment und Abomodell (Subscribed): Zuora Aktie2020-04-2507 min
CHURN FMEP41 | Carl Gold (Zuora) - Why fighting churn starts with finding the right metricsToday on Churn.fm, we have Carl Gold, Chief Data Scientist at Zuora, and the author of the upcoming book, Fighting Churn with Data.We talked about why Carl decided to write a book about fighting churn with data, why small companies need to determine the correct metrics in their journey to fight churn effectively, and how you can find the right metrics inside your product.We also discussed why churn and retention should revolve around providing value, why using AI and machine learning to predict churn can be ineffective, and some case study examples...2019-12-2550 min
Immersion School con Alejandro Sanchez Acosta15 | El Proceso De Compras De Una Empresa | Immersion School Habla Con ZuoraEn este episodio hablamos con Maria Centeno, Directora de Compras de Zuora en la que hablamos sobre que es compras, como es el proceso de compras, quienes son los stakeholders y mucho mas.
Las compras en la empresa es una de las fases más importantes de la gestión empresarial.
La negociación en compras es una de las herramientas más importantes a desarrollar para llevar a cabo con éxito la adjudicación final de un proveedor que suministrará de materia prima o de servicios a nuestra startup o empresa.
Esta negociación forma parte del proceso global de compr...2019-12-0500 min
The OKR PodcastOutcome Focus at Scale: Zuora’s OKR Story w/ Tien TzuoZuora CEO Tien Tzou and Deidre discuss the inverse relationship between a company’s growth and its alignment. As a company scales up, alignment on outcomes often goes down -- the strategy doesn't trickle through the new layers and most people get further from customer. Zuora's OKR program reconnects people to the outcomes they drive for customer and company; it's unlocking growth and unleashing the power of teams for this high-growth SaaS company. In this podcast, Tien talks about the shift to an outcome mindset, how OKRs are scaling managers and leaders to help scale the company, and why every day cou...2019-12-0511 min
Subscription EntrepreneurHow To Fight Churn With Data with Carl Gold of Zuora“What are some ways that can I reduce my churn rate?”“Is there such a thing as an average churn rate?”“How do I know if my members are quitting or if their credit cards are simply expired?”If you’ve ever asked yourself any of these questions about your membership or subscription business, this episode of our podcast is for you!Why?Well, our special guest on today’s episode is Carl Gold – the Chief Data Scientist at Zuora. If you’re not familiar with Zuora, they’re a software platform that helps subscription businesses manage nearly every aspect of their operat...2019-08-171h 02
Kotecki On TechSubscribe to Everything. Own Nothing. | Zuora CEO Tien TzuoUnpacking the subscription economy and the end of ownership with Zuora CEO Tien Tzuo. He learned a thing or two about offering a subscription service as the eleventh employee of Salesforce.com. Get email updates about new episodes.2019-07-3014 min
TEK2day PodcastEp. 273: A Conversation with Zuora (tkr: ZUO) co-founder & CEO Tien TzuoThe Subscription Economy - Our Conversation with “Subscription Economy” Pioneer and Zuora (tkr: ZUO), co-founder and CEO Tien Tzuo. Look for the full article tomorrow at TEK2day.com
Tien's book "Subscribed": https://www.amazon.com/Subscribed-Subscription-Model-Companys-Future/dp/0525536469
Zuora's Subscription Economy Index ("SEI"): https://www.zuora.com/2018/09/19/the-subscription-economy-index-update-fall-2018/
CEORater Profile: https://www.ceorater.com/ceo/956/923/Tien-Tzuo2019-04-0924 min
Mind Your Business With Yitzchok SaftlasEpisode 172: Tien Tzuo, CEO and Founder of ZuoraTien Tzuo, CEO and Founder of Zuora
Tune in to hear Tien discuss:
How to grow from a $1 company to a $100 million company.
What is a subscription-based business and why it’s important for your company.
How to be ahead of the trends.
How to build a company that fosters entrepreneurship and diversity.
2019-02-0557 min
Pattern Recognition - Investing in the FutureTien Tzuo - Founder at Zuora - The Subscription Economy Welcome to the Subscription Economy: an age defined by customer happiness, perpetual product improvements, and more resilient business models. Tien Tzuo, CEO and Founder of Zuora ($2 billion market cap), joins us to talk through why shifting from a product-centric sale to a customer-centric subscription is so compelling and how companies like Adobe have successfully transitioned into a subscription-first business. 2019-01-0124 min
CPQ PodcastInterview with An Ly Product Marketing Leader at Zuora CPQAn is a Product Marketing Leader at Zuora looking after Product Strategy & Market Positioning for the company's subscription management platform and product portfolio. In this interview, An talks about how her experience with Fortune 500 clients at EY helped her serve customers undergoing digital transformation at Zuora. An also explains her vision for a modern CPQ solution, Zuora’s company culture and how to succeed in the Subscription Economy.
• Write An @ an.ly@zuora.com
• Zuora is @ www.zuora.2018-11-1829 min
B2BaCEO (with Ashu Garg)How to Tell Your Company’s Story (Tien Tzuo, Co-Founder/CEO of Zuora)Tien Tzuo, Co-Founder and CEO of Zuora, tells me how he tells his company’s story when he pitches to customers and investors and how to scale up to $1 billion.___Tien’s bookhttps://www.zuora.com/subscribed/author/Zuora prepares for its IPOhttps://www.cnbc.com/2018/04/11/zuora-prices-ipo-at-14-per-share--valuing-the-company-at-1-point-44-billion.htmlTien’s daughter rings the opening bellhttps://www.cnbc.com/video/2018/04/12/opening-bell-april-12-2018.htmlTien’s interview with NYT where he mentions his dislike of one-on-oneshttps://www.nyti...2018-11-1534 min
Mission DailyTalking With Tien Tzuo, CEO of ZuoraIn this episode, we talk with Tien Tzuo, the founder and CEO of Zuora. We cover his new book, Subscribed, and how subscriptions can change business for the better. We also talk about stories about his early days at Oracle, Salesforce, and how he built a massively successful publicly traded technology company. The Mission also publishes the#1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe You can follow us on Twitter or Instagram @themissionhq
Email us -> i...2018-07-0338 min
Inside the ICE HouseIgniting the Subscription Economy with Zuora, the Latest Silicon Valley IPOEntrepreneurs have a vision for the future. They have the ability to create a movement that radically changes business models and consumer behavior. In this episode, we invite the NYSE’s Jose Cobos back into the ICE House with Tyler Sloat, CFO of our newest tech listing, Zuora, a company that is driving the subscription economy. Coming off a rigorous road show and a successful IPO, Tyler discusses this once in a lifetime experience, including how to prepare for an IPO and grow as a business, while maintaining a strong corporate culture. Inside the ICE House: https://www...2018-04-1635 min
Qlearly.com - Startup WorldPavel Durov, Anchor, Cyril Paglino, Zuora, YahooIn a Leaked Memo, Apple Warns Employees to Stop Leaking Information.
http://bit.ly/qlearly359
http://bit.ly/qlearly360
Tesla relied on too many robots to build the Model 3, Elon Musk says.
http://bit.ly/qlearly361
http://bit.ly/qlearly362
Russia to block Telegram?
http://bit.ly/qlearly363
http://bit.ly/qlearly364
Exit scammers run off with $660M.
http://bit.ly/qlearly365
Anchor can now find you a cohost.
http://bit.ly/qlearly366
Tribe pivots to video chat games.
http://bit.ly/qlearly367
FB Stories adds funky AR drawing and IG's Boomerang.
http://bit.ly/qlearly368
Subscription biller Zuora IPO.
...2018-04-1407 min
Fortt KnoxTien Tzuo, Zuora CEO: Inventing an Engine for the Subscription EconomyWe used to buy things. Remember that? Hard drives, hit singles, our favorite movies. But for now at least, the hot trend is subscriptions.
Instead of buying hard drives, we subscribe to cloud storage from Amazon, Google, Microsoft or Dropbox. For music there’s Spotify. For movies there’s Netflix. And it seems a new subscription service is born every minute.
They say that during a gold rush, the surest way to strike it rich is to sell picks and shovels. That’s what Tien Tzuo is doing in this new subscription economy. His company, Zuora, is the engine that powers the...2017-12-1738 min
Membership and Subscription GrowthHow to Accelerate Your Subscription Growth – Insight and Advice from ZuoraHow would you like to know the secrets of the fastest growing subscription companies? Subscriptions are exploding for everything from information, software, to monthly boxes. This growth has attracted new resources for analytics, software, and marketing to learn what works and how to grow the largest subscription companies today. These tools can give you more visibility, control and monthly recurring revenue for your subscription program. This interview reveals what the largest players in the subscription economy do to attract new customers, understand their subscribers to reduce churn, and grow their monthly recurring revenue.
In This Program You'll Discover:• Why subscription bu...2017-08-2100 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 094: The $100m Question All SaaS Founders Must Ask, Learnings From Working with Marc Benioff at Salesforce & Scaling Zuora To A $Bn Valuation with Tien Tzuo, Founder & CEO @ ZuoraTien Tzuo is the Founder and CEO @ Zuora, one of the fastest growing SaaS companies that has been at the forefront of the rise of subscription business models. They have funding from some of the best in the business including the likes of Benchmark, Sequoia, Redpoint and Marc Benioff, just to name a few. As for Tien, before Zuora, Tzuo was one of the 'original forces' at salesforce.com, joining as employee number 11. In his 9 years at salesforce.com, served in numerous different roles including as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.2017-01-3027 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 094: The $100m Question All SaaS Founders Must Ask, Learnings From Working with Marc Benioff at Salesforce & Scaling Zuora To A $Bn Valuation with Tien Tzuo, Founder & CEO @ ZuoraTien Tzuo is the Founder and CEO @ Zuora, one of the fastest growing SaaS companies that has been at the forefront of the rise of subscription business models. They have funding from some of the best in the business including the likes of Benchmark, Sequoia, Redpoint and Marc Benioff, just to name a few. As for Tien, before Zuora, Tzuo was one of the 'original forces' at salesforce.com, joining as employee number 11. In his 9 years at salesforce.com, served in numerous different roles including as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.2017-01-3027 min
Bowery Capital Startup Sales PodcastThe Three Rooms Concept with Tien Tzuo (Zuora)Tien Tzuo ofZuorajoined us on to our podcast this week to discuss "The Three Rooms Concept." Tien has been a good friend of Bowery Capital for some time and introduced this topic to us at our 2013 CMO Summit. He is one of the best SaaS marketers in the business having served as Salesforce's first CMO and CSO before founding Zuora in 2007. Today the business is a growing powerhouse in thesubscription experiencespace with over 400 employees, 1000 customers, and $200MM+ in VC funding. Most SaaS founders think long and hard about what their website is going to look like from the outset of th...2015-06-1933 min